Information Technology Jobs in Mount Prospect

The Inside Sales Representative (ISR) plays a key role in generating new business by connecting with owners and decision makers, qualifying prospects, and setting appointments for our Outside Sales team. This role matters because it is the engine that fuels our growth; your ability to create the first connection with potential customers ensures a steady pipeline of qualified opportunities and supports our expansion into new markets.

The ISR focuses on outbound prospecting within our Ideal Client Profile (ICP), gathering key information, and setting qualified appointments. You’ll also manage and build our prospect database to ensure accurate follow‑up and a strong flow of leads. This role is the first step in bringing in new customers and directly impacts our sales success.

Key Responsibilities

• Lead Generation: Make 80–100 outbound calls daily to identify and engage potential customers.
• Information Gathering: Gather basic information via phone, LinkedIn, and/or websites to further qualify prospects.
• Appointment Setting: Schedule a minimum of three qualified appointments per week with potential customers.
• Relationship Building and Nurturing: Set follow‑up calls and activities to further develop relationships with prospective business owners or decision makers.
• Marketing Follow‑up: Promptly contact and qualify prospects generated by marketing activities.
• Prospect Database Management: Organize prospects into categories to determine qualification, ownership, and appropriate follow‑up.
• Document all activities and interactions in the CRM tool.
• Update Inside Sales Playbook daily with total activities performed.
• Attend weekly sales meetings and report on activities performed.

Additional Duties and Responsibilities

• Develop in‑depth knowledge of the inside sales process and continually refine best practices.
• Attend Inside Sales Workshops and refine calling strategies.
• Enter new contacts and businesses into the prospect database from internal sources, acquired lists, or marketing activities.
• Generate email templates and follow‑up communication for prospects.
• Promptly follow up on chat requests generated through the website.
• Field inbound sales calls and leads from various sources and qualify for business potential.
• Document internal processes and procedures related to duties and responsibilities.
• Maintain CRM data, share best practices, improve processes, and provide clear and consistent reporting to management.

What You Bring

• Strong phone skills with the ability to reach prospects creatively, identify decision makers, and handle objections professionally.
• 1-3 years of sales experience
• High energy and drive with strong conversational skills.
• Persistence in reaching decision makers and identifying key information about prospects.
• Skill in preparing written communications and materials.
• Interpersonal skills including communication, active listening, and customer care.
• Ability to redirect prospects on the phone and adapt quickly to changes.
• Typing skills for quick and accurate data entry.
• Self‑motivation and discipline to adhere to the inside sales process.

Benefits

• Commission‑based incentives
• Premier health, dental, and vision benefits
• 401(k) retirement plan
• Complete on‑the‑job training and support
• Fun working environment and culture
• Onsite gym & cafe
• Hybrid schedule
• Great opportunity for advancement

Salary:

$40,000 - $60,000

SUMMARY

This role supports pre-sales and customer-facing technical activities for advanced CNC machining solutions. The Application Engineer partners closely with sales and customers to evaluate manufacturing needs, recommend equipment and processes, and deliver high-quality technical demonstrations, training, and turnkey solutions. This position is ideal for a hands-on manufacturing professional who enjoys problem-solving, customer interaction, and working with cutting-edge machining technology.

RESPONSIBILITIES

• Support pre-sales efforts through customer visits, opportunity assessments, machine evaluations, and technical recommendations

• Develop turnkey manufacturing solutions, including CNC programming, tooling selection, and fixture implementation while meeting quality, cycle time, and schedule requirements

• Provide technical guidance to customers and partners related to CNC programming, machining processes, and equipment optimization

• Design, execute, and present machining demonstrations highlighting new technologies and capabilities

• Deliver technical training sessions for internal teams and external customers

• Assist throughout the sales lifecycle by supporting demonstrations, time studies, and project updates

• Collaborate cross-functionally to communicate progress and ensure alignment on customer projects

• Participate in trade shows, open houses, and special technical events as needed

QUALIFICATIONS

• Associate degree in machining, manufacturing, or skilled trade discipline or equivalent hands-on experience

• 5+ years of experience in a manufacturing environment such as job shop, tool & die, or production machining

• Advanced knowledge of G & M code programming for multi-axis CNC machining and multitasking turning centers

• 3–5 years of hands-on experience with Siemens CNC controls

• Experience using CAM and CAD software such as Mastercam, Siemens NX, VERICUT, SolidWorks, or AutoCAD

• Familiarity with Microsoft Office applications

• Working knowledge of project coordination tools and lean manufacturing concepts

• Willingness to support occasional travel (approximately 10%)

BENEFITS

• Competitive salary aligned with experience and technical expertise

• Comprehensive health, dental, and vision coverage

• 401(k) retirement plan to support long-term financial goals

• Paid time off including vacation, holidays, and sick time

• Opportunities for professional growth, advanced training, and exposure to leading manufacturing technologies

• Collaborative, team-oriented environment with strong technical support

Title: Senior Engineer,MEMS Characterization

Department: MEMS Engineering

Location: Itasca, Illinois

SUMMARY DESCRIPTION:

MEMS Characterization Senior Engineer will work with design, process, and failure analysis engineer on assisting characterization and failure analysis of the MEMS device, while supporting technology development, product qualifications and quality monitoring. Employee will maintain and develop new test solutions, recommend hardware requirements based on existing trends in characterization.

Responsibilities

• Developing and maintain MEMS test solutions for production failure analysis, collaborating with design and process engineering to further characterization efforts and drive yield improvement
• Ensuring hardware and software installations are maintained.
• Continuous improvement of characterization capabilities collaborating with MEMS development team
• Perform microphone, MEMS, assembly failure analysis
• Work with design and process engineer to define characterization requirements and support execution of the characterization, including submitting work order requests and writing characterization reports.

Qualifications

• Master of Science/Engineering in Electrical/Mechanical/Material/Physics (or related field) with 2-5 years’ experience. PhD is a plus
• Experience in troubleshooting, debugging and with failure analysis of MEMS sensors is desired
• Familiar with material/device characterization using optical, electrical, mechanical methods
• Basic knowledge of acoustics and mechanics is an asset.
• Must be a team player with good communication skill.
• Familiar with material/device characterization using optical, electrical, mechanical methods
• Knowledge of calibration methodologies and best practices
• Basic knowledge of statistical analysis (JMP, MiniTab, R) is an asset
• Reliability testing experience is an asset
• Experience with electrical test equipment such as parameter analyzer, oscilloscope, probe station, and data acquisition system are desired
• Experience with advanced surface science methodologies (SEM, Raman, Auger, FIB, FTIR) an asset
• Hands on experience on developing environmental testing setup and fixtures for sensors under thermal, vibration, and electrical tests is a plus
• Solid foundation in MEMS microphone acoustics theory, including capacitive transduction principles (Experience analyzing thin-film residual stress, mechanical-electrical sensitivity optimization, damping resistance (Skvor's formula), and high-frequency response/SNR enhancement mechanisms) is a plus
• Proficient in finite element analysis (FEA) tools such as COMSOL Multiphysics or ANSYS for 3D MEMS microphone simulations is a plus
• Understand the principle of dynamic system modeling and proficient in Matlab Simulink and LTSpice is a plus

COMPANY DESCRIPTION:

Knowles is a market leader and global provider of advanced micro-acoustic microphones and balanced armature speakers, audio solutions, and high performance capacitors and radio frequency ("RF") filtering products, serving the MedTech, defense, consumer electronics, electric vehicle, industrial, and communications markets. Our focus on the customer, combined with unique technology, proprietary manufacturing techniques, and global operational expertise, enables us to deliver innovative solutions across multiple applications. Knowles, founded in 1946 and headquartered in Itasca, Illinois, has approximately 7,000 employees at facilities located in 13 countries around the world. At Knowles, we are committed to engineering a better tomorrow through the actions we take on a daily basis. We believe that our focus on ethical, socially responsible, and environmentally sustainable behavior guides our decision-making processes and helps keep us accountable. Visit us at

EEO-M/F/D/V

Paralegal - Trust Administration and Probate

Rhoades Levy Law Group P.C. ("RLLaw"), a Northbrook, Illinois-based law firm, is seeking a paralegal with significant experience in trust administration and probate to join its rapidly growing and highly collaborative law firm.

The ideal candidate must be able to work independently managing trust administration and probate matters from beginning to end in collaboration with and with the support of the responsible attorneys in our busy practice areas.

Education and Experience

• Minimum of 3 years of paralegal experience with trusts and estate administration
• Familiarity with procedures of probate courts, taxing authorities, and regulatory agencies
• Experience working with Microsoft Office resources (Outlook, Word, Excel), PDF software, and document management software and ability to learn and use advanced software programs and new technology
• Desire to attend continuing education courses to improve skills
• Strong understanding of business operations and client confidentiality principles
• Smokeball (legal practice management system) experience is a plus
• Experience with some or more of the following areas is a plus: estate and gift tax preparation software (e.g., CCH ProSystem fx), estate planning, purchase and sale agreements for businesses and commercial real estate, and entity structures and other corporate matters

Responsibilities

• Docketing, tracking, and proactively managing dates and deadlines
• Identifying and collecting assets
• Preparing various trust administration and probate documents
• Preparing, updating, and providing status reports internally and to clients
• Supporting attorneys with document preparation, client/advisor correspondence, meeting coordination and preparation, and other aspects of advancing the matter
• Preparing accountings and, ideally, estate and gift tax returns
• Reviewing and summarizing wills, trusts, and other documents to implement the administration process and to ultimately distribute assets and fund sub-trusts
• Performing basic research using a variety of resources

Key Attributes

• Excellent time and calendar management skills and ability to adjust to changing project priorities in a deadline-driven environment
• Excellent organizational and technological skills and good number aptitude
• Superior oral and written communication skills
• Excellent proofreading skills
• Ability to produce accurate work product with a high attention to detail
• Self-starter who is comfortable simultaneously managing multiple tasks
• Comfortable in a fast-paced work environment

Our Core Values

• Excellence
• Transparency
• Integrity

Total compensation for this position at the time of the posting is $60,000—$85,000 annually based on a full-time schedule. Compensation will be determined by several factors, including, without limitation, qualifications, experience, skill set, and performance.

RLLaw offers participation in benefits programs, including health insurance, paid time off, and 401k/profit sharing plan participation.

RLLaw also offers flexible hours and legal assistant support. A limited work from home option (one to two days per week) may be considered after training and demonstrated proficiency.

RLLaw values a diverse workplace, provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type.

The Warehouse Operations Director is responsible for the operational excellence of all aspects of AAR's Global warehouse operations; provides overall guidance and oversight in the areas of execution, technology, infrastructure, safety, streamlining and interfacing with AAR business and operational entities, internal and external customers, continuous process improvements, and developing and monitoring related key performance indicators. This role blends leadership with active participation, requiring someone who can interact, manage and guide people and contribute directly to the success and growth of the organization.

What you will be responsible for:

• Take lead on operational excellence and logistical functions of AAR's global warehouses, with a focus on streamlines processes, efficiencies, productivity, infrastructure requirements, technology, hands-on management and compliance.
• Actively assist in overseeing warehouse operations, including inventory management.
• Own operational strategy, execution, and continuous improvement for internal and third-party logistics (3PL) warehouses, ensuring efficient, compliant, and cost-effective movement of goods worldwide.
• In depth understanding of global import and export operations and requirements, ensuring compliance with all customs, trade, and regulatory requirements.
• Customs filings and documentation to ensure timely and accurate clearance.
• Partner with Legal, Finance, and Compliance teams on trade regulations, audits, duty optimization, and risk mitigation.
• Monitor and adapt to changes in global trade laws, tariffs, and regulations.
• Develop dashboards and reports to provide visibility into global performance and risks.
• Define, implement, and monitor global KPIs and metrics; adjust activities to improve efficiency and workflows.
• Develop and execute strategies aligned with business growth, customer service, and cost objectives.
• Ensure safe, efficient, and compliant operations in accordance with local regulations and company standards.
• Performs the duties of associates supervised and all other duties as assigned.

Leadership Responsibilities:

• Supervise, mentor, and develop staff, fostering a culture of accountability and growth.
• Act as a point of escalation to resolve daily operational issues and discrepancies.
• Develop and communicate daily/weekly/monthly goals to staff and management.
• Monitor performance and ensure deadlines are met consistently.
• Enforce safety guidelines and operational best practices.
• Advocate for continuous improvement and foster team buy-in for policy changes.
• Suggest efficiency ideas, cost reduction measures and assist with the implementation of changes within inbound and outbound warehouse operations.
• Identify problems, propose solutions to other members of management, and promote cooperation with other departments.
• Keep open communication channels with associates by answering questions and explaining policies and procedures.

What you need to be successful in this role:

• 10+ years of experience in global supply chain, warehouse management or logistics management, with at least 5 years in a supervisory role.
• Ability to lead global operations, ensuring compliance with international trade laws, managing customs, documentation, tariffs, and optimizing cross-border processes.
• Strong understanding of import/export management and customs filing.
• Experience supporting 3PL warehouses and management of inventory.
• Demonstrated ability to define, analyze, and report on warehouse metrics.
• Proven ability to lead, train, and motivate teams while actively participating in warehouse operations.
• Ability to effectively communicate to leadership, peers and team members. Must be able to shift communication styles to interact successfully across departments.
• Critical thinking, problem solving and reasoning skills.
• Enthusiastic about building efficiency and driving continuous improvement.

The rewards of your career at AAR go far beyond just your salary:

• Competitive salary and bonus package
• Comprehensive benefits package including medical, dental, and vision coverage
• 401(k) retirement plan with company match
• Generous paid time off program
• Professional development and career advancement opportunities

Physical Demands/Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility.

• The environmental characteristic for this position is an office setting.

• Candidates should be able to adapt to a traditional business environment.

AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.

Compensation:

The anticipated salary range for this position is $140,000 to $170,000 annually. This range reflects the base salary for candidates who meet the requirements of the role, including experience, education, and location. [In addition to base pay, this role is eligible for a bonus.] AAR offers a competitive benefits package, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan with employer match, paid time off and holiday pay, as well as opportunities for professional development and growth.

#LI-MA1 #LI-ONSITE

Who we are. What we do.

We are Bystronic – a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.

We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.

In a nutshell:

The Customer Satisfaction Representative manages a designated customer portfolio within the region, acting as the main contact, assessing their needs, prioritizing tasks, and cultivating robust relationships to optimize service processes.

What you will be doing:

• Manage a specific customer portfolio within a defined region, serving as the primary point of contact
• Foster strong customer relationships, understand their business needs, and collaborate to enhance service processes for mutual benefit
• Assess customer needs and prioritize tasks, including triaging workload for hotline engineers
• Executes all activities in line with guidance from local management
• Responsible for processing day to day part sales and orders

Key tasks and Responsibilities:

• Customer Interaction Management: Serve as the initial point of contact for customer inbound inquiries, handling case logging, management, and follow-up.
• Coordination and Collaboration: Coordinate and collaborate with field service dispatchers and spare parts inquiries to ensure timely resolution of customer issues.
• Case Handling and Resolution: Manage end-to-end resolution of cases, including but not limited to identifying part numbers, creating orders, and confirming delivery times with customers.
• Spare Parts Logistics: Coordinate with the purchasing department to ensure timely delivery and distribution of parts for customer service needs. Confirm delivery times and dispatch status for spare parts from the central warehouse.

KPI's:

• Achieve overall company sales objectives and targets
• Business results measured by Customer Satisfaction (NPS), repeat machine sales, and after sales targets.
• Increase coverage of the ByCare Program

Key Skillset:

• Technical Proficiency: Strong general technical aptitude.
• Personal & Interpersonal Skills: Effective communication and rapport-building with customers. Clear explanation of mechanical issues and multitasking abilities.
• Adaptability and Flexibility: Quick learner adaptable to new challenges. Efficient multitasker with effective time management skills.
• Additional Skills & Requirements: Proficient in MS Office, SAP, and Salesforce systems. Background in electrical or mechanical engineering preferred, with field service or customer support experience beneficial.

Your education & experience:

• High School Diploma and 3-5 years of work related experience.

What's in it for you:

• PTO
• Benefits (Medical, Dental, Vision, STD/LTD)
• Life Insurance
• Paid Holidays
• 401k with 100% match up to 5%

People power our purpose:

Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting the sheet metal industry and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose.

As much as we are in a technology business, human beings drive real change.

Interested?

Does this versatile challenge appeal to you? Then we look forward to getting to know you! You can submit your application on our platform with just a few clicks.

We look forward to receiving your online application