Information Technology Jobs in Morrow
944 positions found — Page 60
P
RN Clinical Coordinator - HPB
Salary not disclosed
Overview: Coordinates hepatobiliary, biliary and pancreas services at Piedmont Hospital. Responsible for nurturing existing services with referring physicians and developing new relationships to facilitate growth. Clinical and data management of hepatobiliary candidates from time of referral through treatment. Assisting hepatobiliary patients and their caregivers through the continuum of care. Gathering required information from patients or external sources to enable a thorough clinical evaluation. Assembling appropriate clinical information for prospective review by the multidisciplinary tumor board or treating physician. Coordinating additional testing procedures as directed by the tumor board or treating physician. Educating patients about the prescribed treatment plan. Routing patients to complementary support services as needed. Triaging general patient/physician calls regarding services. Providing community education and outreach services that promote this patient centered care model. Responsibilities: Coordinates hepatobiliary, biliary and pancreas services at Piedmont Hospital. Responsible for nurturing existing services with referring physicians and developing new relationships to facilitate growth. Clinical and data management of hepatobiliary candidates from time of referral through treatment. Assisting hepatobiliary patients and their caregivers through the continuum of care. Gathering required information from patients or external sources to enable a thorough clinical evaluation. Assembling appropriate clinical information for prospective review by the multidisciplinary tumor board or treating physician. Coordinating additional testing procedures as directed by the tumor board or treating physician. Educating patients about the prescribed treatment plan. Routing patients to complementary support services as needed. Triaging general patient/physician calls regarding services. Providing community education and outreach services that promote this patient centered care model. Qualifications: Education
- Graduate from an accredited school of nursing Required
- 5 years nursing experience Required
- 2 years in the oncology area Preferred
- Current working knowledge of healthcare systems, cancer services and the managed care environment
- RN - Registered Nurse - Georgia State Licensure and/or NLC/eNCL Multistate Licensure Upon Hire Required
Business Unit : Company Name: Piedmont Atlanta Hospital
permanent
C
Customer Service Rep (Admin & Office Support)
Salary not disclosed
We are looking for a reliable and customer-focused Customer Service Representative (Admin & Office Support) to join our team.
This role involves handling customer inquiries while providing essential administrative and office support.
Key Responsibilities: Respond to customer inquiries via phone, email, and in person Resolve complaints and provide accurate information Perform data entry, filing, and document preparation Maintain customer records and office databases Schedule appointments and support daily office operations Requirements: Experience in customer service and/or administration Good communication and organizational skills Proficiency in MS Office Professional attitude and attention to detail
This role involves handling customer inquiries while providing essential administrative and office support.
Key Responsibilities: Respond to customer inquiries via phone, email, and in person Resolve complaints and provide accurate information Perform data entry, filing, and document preparation Maintain customer records and office databases Schedule appointments and support daily office operations Requirements: Experience in customer service and/or administration Good communication and organizational skills Proficiency in MS Office Professional attitude and attention to detail
Not Specified
Inverto | Senior Project Manager, Procurement
Salary not disclosed
Locations: Atlanta | Chicago
Who We Are
At Inverto North America, we’re defining what’s next in procurement and supply chain - driven by ambition, precision, and impact. With the strength of BCG behind us and a sharp entrepreneurial mindset at our core, we partner with leading global organizations to deliver strategies that create lasting value.
Our people are central to that mission. As experts who move with intent and momentum, we continually invest in developing our capabilities, expanding our reach, and scaling our impact. Growth at Inverto is shared growth - opening new opportunities for our clients, our business, and our teams.
What You'll Do
As a Senior Project Manager in Procurement, you will work with Inverto North America clients to develop and implement strategies to create value and impact for our clients. In this role, you will apply your sound expertise, understanding of business contexts, and analytical skills to enable organizational goals. You will also work in multidisciplinary teams to help businesses improve their products and create market growth strategies.
As part of a high-growth company, with accelerated opportunities you will be exposed to and responsible for:
- Holistic project management. You will be responsible for the development and analysis of processes, procurement organizations and product groups. Development of custom solutions, catered to our client’s needs. You will demonstrate your entrepreneurial talent in project controlling and in acquisition of new customers.
- Stimulating work environment. Fast paced work environment fueled by an entrepreneurial spirit.
- Broad range of top/cutting edge challenges facing CPOs today. Broad customer portfolios and project assignments at home and abroad for a wide variety of industries and customers. From start-ups, retail, and consumer goods to the energy and automotive industries or the pharmaceutical and healthcare sectors.
- Intensive customer consulting on high visibility topics. You will work closely with customers, be their main contact person and be responsible for conducting your team’s workshops, negotiations and presentations. You will present processes and structures and convince clients by quickly gaining know-how in their respective industries. You will also have access to BCG’s overarching infrastructure and benefits.
- Cross-industry development. You will help to build knowledge across the company by participating in various compliance centers. And in this way, you will also further develop your skill set in new subject areas but also have the ability to focus on a single industry or center of excellence as a career platform.
- Specific development. Your professional expertise will help to drive forward the development of knowledge in our company.
- Far-reaching responsibility. You will ensure that your team develops both professionally and personally. As a member of the Inverto management team, you can help shape the development of our entire company and give it the necessary momentum.
What You'll Bring
- 6+ years of relevant professional experience in procurement, supply chain management, operations or consulting.
- BS from an accredited university (MS is preferred).
- Strong communication, presentation, and client engagement skills.
- Outstanding critical thinking and problem-solving skills.
- Results-orientated mindset.
- Experience managing others in fast paced client service environments.
- Prior experience cultivating and building strong client relationships, while setting and communicating strategic direction for projects.
- Strong grasp of (and experience implementing the procurement toolkit within direct and/or indirect categories).
- Business-fluent written and spoken English language skills.
- Willingness to travel to work with clients and Inverto teams. At times, this role will require significant travel to client sites. The amount of travel will depend on client needs and nature of projects.
- An authentic, entrepreneurial spirit that thrives through team collaboration.
Who You'll Work With
- Top talent with expertise in procurement.
- Highly motivated individuals.
- Entrepreneurs and those that have a growth mindset.
- Individuals with a deep passion for procurement and broader supply chain topics.
- Colleagues with tangible experience delivering value for companies and clients.
- Teammates that are authentic by nature, they thrive to support the team to win.
Additional info
YOU'LL BE BASED IN: This role is currently open in Chicago and Atlanta.
YOU'LL BE TRAVELING: Moderate travel is anticipated and will vary based on specific project locations.
What We Offer: At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including:
- An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications.
- A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment.
FOR U.S. APPLICANTS:
The base compensation for this role is $210,000 in USD.
In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and retirement contribution. BCG also provides a market leading benefits package described below.
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That’s zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage:- Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children.
- $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs.
- Dental coverage, including up to $5,000 (USD) in orthodontia benefits.
- Vision insurance with coverage for both glasses and contact lenses annually.
- Reimbursement for gym memberships and other fitness activities.
- Fully vested retirement contributions made annually, whether you contribute or not.
- Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years.
- Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement.
To learn more about our employee benefit please check our BCG Benefits page.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
permanent
D
Field Service Representative (Military Health)
Salary not disclosed
Service Field Representative
- Military Health Active Secret Clearance Required Location:United states- Remote (CONUS) Travel: Up to 95% to CONUS military installations (OCONUS possible) Support the Military Health System mission by ensuring deployed medical teams have reliable Electronic Health Record (EHR) and healthcare IT systems in operational environments.
The Service Field Representative (Military Health) provides field-level technical and functional support for DoD healthcare IT systems across military medical facilities.
Active Secret Security Clearance 5+ years of hands-on experience supporting DoD Electronic Health Record (EHR) systems and web-based healthcare applications , including both functional and technical support Strong experience across all phases of the System Development Lifecycle (SDLC) including system definition, design, development, integration, testing, analysis, and operational support Strong understanding of health information privacy and security principles , including the protection and management of sensitive healthcare data within integrated health systems IAT Level II certification (Security+ or equivalent) in accordance with DoD requirements Demonstrated ability to work independently with minimal supervision , showing strong initiative and problem-solving skills Valid passport and willingness to travel up to 95% Must meet medical readiness requirements for deployment to operational environments Preferred Qualifications Experience supporting military operational medicine and healthcare delivery in deployed environments Familiarity with healthcare operations in: Field and Combat Support Hospitals Amphibious Assault Ships Hospital Ships Aeromedical Evacuation Platforms Experience supporting healthcare IT systems in expeditionary or operational military medical settings Mentoring other field service engineers Provide guidance to other field technicians and field service engineers Provide technical support to field service technicians Receive calls from customers for field service repairs Create and submit weekly field service reports Making outbound phone calls with the objective to schedule field service appointments for the field service team Provide support for field service techs, customer service, and inside sales Provide technical support to field staff Assign field technicians to service calls in region Ensuring all field dispatches are updated Providing excellent customer service to customers Evaluate and follow up on field Ensure that all field service technicians follow all governmental regulations Work in the office or in the field Complete customer service sheets on MC-75 Training new staff in field operations and equipment usage Organize and maintain all records necessary for the field service technicians Perform field promotion work and develop new accounts Dispatching field service technicians to the appropriate location and on time Provide world class service to field technicians, customers and business partners
- Military Health Active Secret Clearance Required Location:United states- Remote (CONUS) Travel: Up to 95% to CONUS military installations (OCONUS possible) Support the Military Health System mission by ensuring deployed medical teams have reliable Electronic Health Record (EHR) and healthcare IT systems in operational environments.
The Service Field Representative (Military Health) provides field-level technical and functional support for DoD healthcare IT systems across military medical facilities.
Active Secret Security Clearance 5+ years of hands-on experience supporting DoD Electronic Health Record (EHR) systems and web-based healthcare applications , including both functional and technical support Strong experience across all phases of the System Development Lifecycle (SDLC) including system definition, design, development, integration, testing, analysis, and operational support Strong understanding of health information privacy and security principles , including the protection and management of sensitive healthcare data within integrated health systems IAT Level II certification (Security+ or equivalent) in accordance with DoD requirements Demonstrated ability to work independently with minimal supervision , showing strong initiative and problem-solving skills Valid passport and willingness to travel up to 95% Must meet medical readiness requirements for deployment to operational environments Preferred Qualifications Experience supporting military operational medicine and healthcare delivery in deployed environments Familiarity with healthcare operations in: Field and Combat Support Hospitals Amphibious Assault Ships Hospital Ships Aeromedical Evacuation Platforms Experience supporting healthcare IT systems in expeditionary or operational military medical settings Mentoring other field service engineers Provide guidance to other field technicians and field service engineers Provide technical support to field service technicians Receive calls from customers for field service repairs Create and submit weekly field service reports Making outbound phone calls with the objective to schedule field service appointments for the field service team Provide support for field service techs, customer service, and inside sales Provide technical support to field staff Assign field technicians to service calls in region Ensuring all field dispatches are updated Providing excellent customer service to customers Evaluate and follow up on field Ensure that all field service technicians follow all governmental regulations Work in the office or in the field Complete customer service sheets on MC-75 Training new staff in field operations and equipment usage Organize and maintain all records necessary for the field service technicians Perform field promotion work and develop new accounts Dispatching field service technicians to the appropriate location and on time Provide world class service to field technicians, customers and business partners
Not Specified
C
Surgical Technologist
Salary not disclosed
Job Title: Surgical Technologist Location: Clinton Township, MI Duration: 3 Months+ contract (Possible Extension) Schedule Notes: 2 days a week (8 hour shift) & 2 days a week (12 hour shift).
Note: This will be a 4 day work week working 2 days a week (8 hour shift) & 2 days a week (12 hour shift) 1 Saturday every 5 week (12 hour shift) Hours: 6:50am
- 3:20 pm 6:50 am
- 7:20 pm.
Job Summary: · Under the direction and supervision of the Registered Nurse and Surgical Team members, responsible for the handling or surgical instruments, supplies and equipment necessary during general surgical procedures.
· Ensures understanding of assigned surgical procedure being performed and anticipates the needs of the assigned surgical team.
· Also provides service support related to patient preparation, patient transport, building services and assisting surgical care team with specific patient care duties to meet safety and comfort needs.
Responds to emergent situations according to established procedures.
Principal Duties And Responsibilities: · Scrubs on general surgical procedures.
· Prepares operating room by setting up table, instruments and supplies according to type of surgery.
· Assures proper functioning of instruments and equipment prior to use and reports needed repairs appropriately.
· Follows established departmental policies and procedures, objectives, quality assurance programs, safety, environmental and infection control standards.
· Displays cost-consciousness in the opening of sterile supplies and in the care and handling of surgical instruments.
· Responds to emergent situations according to established procedures and notifies the appropriate people.
Education: · High school diploma or G.E.D.
equivalent required.
Required Certification & Licensure: · Current BLS certification required or become BLS certified within one month of start date.
Skills: · Physical ability to lift and move patients.
· Physical ability to push, pull and/or lift case carts, instrument trays and equipment.
· Able to work in a patient care area environment which may include exposure to communicable diseases, unpleasant odors, acute patient conditions, potential exposure to information, hazardous gases.
· Prolonged standing and walking.
Schedule Notes: · 1–2 years of Surgical Technologist experience
Note: This will be a 4 day work week working 2 days a week (8 hour shift) & 2 days a week (12 hour shift) 1 Saturday every 5 week (12 hour shift) Hours: 6:50am
- 3:20 pm 6:50 am
- 7:20 pm.
Job Summary: · Under the direction and supervision of the Registered Nurse and Surgical Team members, responsible for the handling or surgical instruments, supplies and equipment necessary during general surgical procedures.
· Ensures understanding of assigned surgical procedure being performed and anticipates the needs of the assigned surgical team.
· Also provides service support related to patient preparation, patient transport, building services and assisting surgical care team with specific patient care duties to meet safety and comfort needs.
Responds to emergent situations according to established procedures.
Principal Duties And Responsibilities: · Scrubs on general surgical procedures.
· Prepares operating room by setting up table, instruments and supplies according to type of surgery.
· Assures proper functioning of instruments and equipment prior to use and reports needed repairs appropriately.
· Follows established departmental policies and procedures, objectives, quality assurance programs, safety, environmental and infection control standards.
· Displays cost-consciousness in the opening of sterile supplies and in the care and handling of surgical instruments.
· Responds to emergent situations according to established procedures and notifies the appropriate people.
Education: · High school diploma or G.E.D.
equivalent required.
Required Certification & Licensure: · Current BLS certification required or become BLS certified within one month of start date.
Skills: · Physical ability to lift and move patients.
· Physical ability to push, pull and/or lift case carts, instrument trays and equipment.
· Able to work in a patient care area environment which may include exposure to communicable diseases, unpleasant odors, acute patient conditions, potential exposure to information, hazardous gases.
· Prolonged standing and walking.
Schedule Notes: · 1–2 years of Surgical Technologist experience
Not Specified
D
Coordinator, Grants & Sponsorship Operations
Salary not disclosed
Employment as a Contingent Worker aligns well with individuals seeking career flexibility and non-traditional work arrangements, while also being motivated to produce exceptional results in prominent roles.
Magnit Direct Source is a service provided by Magnit Global that connects top-tier talent directly to an industry-leading company.
Daiichi Sankyo, Inc.
and Magnit Global, in collaboration, offer flexible contingent assignments across diverse projects creating opportunities for engaging work.
As a Contingent Worker, you will not be employed Daiichi Sankyo, Inc.
You will be employed by our Managed Service Provider, Magnit Global, which oversees the majority of our temporary contract recruitment.
Job Title: Coordinator, Grants & Sponsorship Operations Job Schedule: Remote in a location close to the office to come onsite once a month is desirable.
But remote in EST zone is acceptable.
Duties: Supports the operational triage and review of educational grants and sponsorships which may include assessing proposals for accuracy and completeness, monitoring and managing applicant emails, and following up with internal and external stakeholders to support overall grants and sponsorship operations.
40% Support tracking and/or execution of Letters of Agreements (LOAs) and payments for grants and sponsorships, and establish a supportive and positive relationship with applicants for collecting, discussing, and evaluating all information throughout the submission, implementation, and reconciliation of such requests.
30% Assist with reports/analyses of DSI-supported programs in collaboration with the operations and independent medical education leads and create communications and resources that support training and awareness of MPAC procedures/requirements and funded programs.
Utilize these reports to evaluate trends, suggest operational efficiencies, and identify strengths or anomalies.
30% Proven track record of working successfully with cross-functional teams, as well as collaborating with and influencing leadership.
Prior industry experience or corporate giving, educational grant experience is not required, but may be preferred.
Strong oral and written communication skills Results driven; strong analytical skills, strategic thinking, and business acumen Experience in collaborating with others to bring tasks/projects to completion Highly proficient in recognizing needs, prioritizing work, multi-tasking and working in fast‑paced environment Basic knowledge of all applicable regulations and laws, including OIG, PhRMA Code, FDA/OPDP though this will be part of the training.
Highly skilled at building and creating practicality from innovation Must be adept at relationship management, negotiating, influencing without authority Ability to effectively collaborate with, and positively influence leaders across functions 1-3 years of relevant industry experience required Corporate giving, educational grant experience is not required, but preferred.
Education: Bachelor's degree in science, management, or related field, or equivalent experience.
Hourly Pay Rate Range (dependent on location, experience, expectation) The pay range that Magnit reasonably expects to pay for this position is: $ 27-$33/hr Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met) #REMOTE QUALIFICATION/LICENSURE Work Authorization : Green Card, US Citizen, Other valid work visa Preferred years of experience : 2 years Travel required : No travel required Shift timings :
Magnit Direct Source is a service provided by Magnit Global that connects top-tier talent directly to an industry-leading company.
Daiichi Sankyo, Inc.
and Magnit Global, in collaboration, offer flexible contingent assignments across diverse projects creating opportunities for engaging work.
As a Contingent Worker, you will not be employed Daiichi Sankyo, Inc.
You will be employed by our Managed Service Provider, Magnit Global, which oversees the majority of our temporary contract recruitment.
Job Title: Coordinator, Grants & Sponsorship Operations Job Schedule: Remote in a location close to the office to come onsite once a month is desirable.
But remote in EST zone is acceptable.
Duties: Supports the operational triage and review of educational grants and sponsorships which may include assessing proposals for accuracy and completeness, monitoring and managing applicant emails, and following up with internal and external stakeholders to support overall grants and sponsorship operations.
40% Support tracking and/or execution of Letters of Agreements (LOAs) and payments for grants and sponsorships, and establish a supportive and positive relationship with applicants for collecting, discussing, and evaluating all information throughout the submission, implementation, and reconciliation of such requests.
30% Assist with reports/analyses of DSI-supported programs in collaboration with the operations and independent medical education leads and create communications and resources that support training and awareness of MPAC procedures/requirements and funded programs.
Utilize these reports to evaluate trends, suggest operational efficiencies, and identify strengths or anomalies.
30% Proven track record of working successfully with cross-functional teams, as well as collaborating with and influencing leadership.
Prior industry experience or corporate giving, educational grant experience is not required, but may be preferred.
Strong oral and written communication skills Results driven; strong analytical skills, strategic thinking, and business acumen Experience in collaborating with others to bring tasks/projects to completion Highly proficient in recognizing needs, prioritizing work, multi-tasking and working in fast‑paced environment Basic knowledge of all applicable regulations and laws, including OIG, PhRMA Code, FDA/OPDP though this will be part of the training.
Highly skilled at building and creating practicality from innovation Must be adept at relationship management, negotiating, influencing without authority Ability to effectively collaborate with, and positively influence leaders across functions 1-3 years of relevant industry experience required Corporate giving, educational grant experience is not required, but preferred.
Education: Bachelor's degree in science, management, or related field, or equivalent experience.
Hourly Pay Rate Range (dependent on location, experience, expectation) The pay range that Magnit reasonably expects to pay for this position is: $ 27-$33/hr Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met) #REMOTE QUALIFICATION/LICENSURE Work Authorization : Green Card, US Citizen, Other valid work visa Preferred years of experience : 2 years Travel required : No travel required Shift timings :
Not Specified
V
Virtual Customer Service Representative(Work from Home)
Salary not disclosed
We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities: · Handle customer inquiries and complaints · Provide information about the products and services · Troubleshoot and resolve product issues and concerns · Document and update customer records based on interactions · Develop and maintain a knowledge base of the evolving products and services Qualifications: · Previous experience in customer service, sales, or other related fields · Ability to build rapport with clients · Ability to prioritize and multitask · Positive and professional demeanor · Excellent written and verbal communication skills Work from home! Awesome CEO, opportunity for advancement and great income earning potential!
Remote working/work at home options are available for this role.
Responsibilities: · Handle customer inquiries and complaints · Provide information about the products and services · Troubleshoot and resolve product issues and concerns · Document and update customer records based on interactions · Develop and maintain a knowledge base of the evolving products and services Qualifications: · Previous experience in customer service, sales, or other related fields · Ability to build rapport with clients · Ability to prioritize and multitask · Positive and professional demeanor · Excellent written and verbal communication skills Work from home! Awesome CEO, opportunity for advancement and great income earning potential!
Remote working/work at home options are available for this role.
Not Specified
C
Customer Service Representative – Full-Time / Part-Time – $22-$27/hr.
Salary not disclosed
Remote Customer Service Representative – No Experience Required – Paid Training We are looking for a friendly and motivated Customer Service Representative to join our team.
This is a remote position with flexible scheduling and full training provided.
No previous experience is required.
Compensation: $38,000 – $52,000 per year depending on experience.
Requirements: Excellent communication skills and a positive attitude Willingness to learn and grow professionally Basic computer skills Ability to work independently and as part of a team What We Offer: Full-time position (40 hours per week) with flexible scheduling Paid, comprehensive training Opportunities for career growth and internal promotion Positive and welcoming team atmosphere Performance-based bonuses and incentives Respond to customer inquiries via phone, email, and chat Provide clear and accurate product and service information Assist with orders, returns, exchanges, and account questions Troubleshoot and resolve customer issues professionally Maintain detailed records of customer interactions Follow company procedures and policies for customer service Identify opportunities to improve customer satisfaction and service quality
This is a remote position with flexible scheduling and full training provided.
No previous experience is required.
Compensation: $38,000 – $52,000 per year depending on experience.
Requirements: Excellent communication skills and a positive attitude Willingness to learn and grow professionally Basic computer skills Ability to work independently and as part of a team What We Offer: Full-time position (40 hours per week) with flexible scheduling Paid, comprehensive training Opportunities for career growth and internal promotion Positive and welcoming team atmosphere Performance-based bonuses and incentives Respond to customer inquiries via phone, email, and chat Provide clear and accurate product and service information Assist with orders, returns, exchanges, and account questions Troubleshoot and resolve customer issues professionally Maintain detailed records of customer interactions Follow company procedures and policies for customer service Identify opportunities to improve customer satisfaction and service quality
permanent
C
Data Entry Clerk II
🏢 Careers Integrated Resources Inc
Salary not disclosed
Job Title: Data Entry Clerk II Location: Fully Remote in Albuquerque, NM Duration: 03+ months (possible extension) Shift: Mon
- Fri 8 am to 5 pm Must live in New Mexico and work MT zone Job Description: Must live in New Mexico and work MT zone Will need dual monitors and a docking station This job performs primarily intake and data entry functions.
Reports must be entered into the internal and external systems.
Incoming reports must be reviewed for correctness.
Errors in reports received must be corrected.
Written and verbal communication with internal and external stakeholders is required.
Data entry using Excel is required.
Must Have Skills: English reading, speaking, and writing proficiency Associates level college degree minimum Understanding of patient confidentiality laws related to personal health information Keyboarding skills Computer literacy Customer service skills and phone etiquette Email etiquette Comfortable with using Microsoft office applications and MS Teams Time management Day to Day Responsibilities: Ongoing communication and collaboration within a team framework Online report access and review Access to multiple internal and external platforms simultaneously for online report access and review, data search, and report correction.
Data entry is required Calling agencies for report clarifications or report submission.
Providing education in Critical Incident reporting.
Email communication with internal and external stakeholders.
Data analysis skills are a plus Required Years of Experience: 1 – 2 years Required Licensure / Education: Associates degree minimum
- Fri 8 am to 5 pm Must live in New Mexico and work MT zone Job Description: Must live in New Mexico and work MT zone Will need dual monitors and a docking station This job performs primarily intake and data entry functions.
Reports must be entered into the internal and external systems.
Incoming reports must be reviewed for correctness.
Errors in reports received must be corrected.
Written and verbal communication with internal and external stakeholders is required.
Data entry using Excel is required.
Must Have Skills: English reading, speaking, and writing proficiency Associates level college degree minimum Understanding of patient confidentiality laws related to personal health information Keyboarding skills Computer literacy Customer service skills and phone etiquette Email etiquette Comfortable with using Microsoft office applications and MS Teams Time management Day to Day Responsibilities: Ongoing communication and collaboration within a team framework Online report access and review Access to multiple internal and external platforms simultaneously for online report access and review, data search, and report correction.
Data entry is required Calling agencies for report clarifications or report submission.
Providing education in Critical Incident reporting.
Email communication with internal and external stakeholders.
Data analysis skills are a plus Required Years of Experience: 1 – 2 years Required Licensure / Education: Associates degree minimum
Not Specified
A
Medicare Representative II {167877}
Salary not disclosed
Job Title: Medicare Representative II {167877} Start Date: May 11, 2026 Pay Rate: $20.28/hr Schedule Working Hours: Monday – Friday between 7:00 AM – 8:00 PM CST Weekend Rotation Required Training Schedule: Monday – Friday 8:00 AM – 4:30 PM CST Schedule flexibility required for evenings, weekends, and holiday coverage.
Position Overview The Medicare Representative II works closely with healthcare providers to process prior authorizations (PA) and drug benefit exception requests in accordance with Medicare Part D CMS regulations on behalf of the client.
This role requires reviewing requests, gathering additional information from providers, and ensuring all coverage determinations are processed accurately and in compliance with regulatory guidelines.
Representatives must apply plan criteria using internal systems and documented work instructions while maintaining high-quality customer service.
Key Responsibilities Process prior authorization (PA) and drug benefit exception requests for Medicare Part D members.
Review and apply plan criteria using internal systems and work instructions.
Conduct research and contact healthcare providers via phone to obtain necessary clinical or administrative information.
Accurately document and complete all required steps to resolve and close cases .
Identify and correct issues within the processing workflow.
Provide phone assistance to initiate or resolve coverage requests.
Escalate complex cases to Coverage Determinations and Appeals clinical pharmacists and management when necessary.
Ensure strict compliance with CMS regulations, department standards, and internal policies .
Maintain high levels of accuracy, productivity, and quality assurance standards .
Required Skills & Competencies Healthcare & Call Center Experience Demonstrated ability to manage high workloads in healthcare call centers or healthcare-related environments.
Familiarity with insurance plans including Commercial, Medicare, and Medicaid.
Understanding of pharmacy benefit management (PBM) processes is preferred.
Technical Proficiency Strong computer skills with the ability to navigate multiple software systems simultaneously.
Comfortable working within various internal databases and case management tools.
Communication Skills Excellent verbal and written communication skills.
Strong active listening and problem-solving abilities.
Professional, empathetic communication style when interacting with healthcare providers and patients.
Analytical & Problem-Solving Skills Ability to analyze case details and determine appropriate next steps.
Strong attention to detail and accurate data entry skills to maintain compliance and avoid processing errors.
Work-From-Home Readiness Comfortable working independently in a remote environment.
Experience using collaboration tools such as: Microsoft Teams Video conferencing platforms Email and messaging tools Must be webcam-ready when required.
Technical Requirements (Remote Work) Employees must maintain a dedicated home workspace with: Wired Ethernet connection required (Wi-Fi not permitted) Reliable internet service with minimum speeds: 25 Mbps download 5 Mbps upload Compliance & Professional Expectations Strict adherence to HIPAA regulations and patient privacy standards.
Maintain compliance with CMS guidelines and internal procedures.
Follow company attendance policies and remain fully engaged throughout scheduled shifts without personal distractions.
Minimum Qualifications 2+ years of healthcare or healthcare call center experience, including: Problem resolution Business writing Customer service Quality improvement processes 6 months of remote/virtual work experience where the supervisor is not physically present 6 months of high-volume call center experience (required) 6 months of PBM or pharmaceutical-related experience (strongly preferred)
Position Overview The Medicare Representative II works closely with healthcare providers to process prior authorizations (PA) and drug benefit exception requests in accordance with Medicare Part D CMS regulations on behalf of the client.
This role requires reviewing requests, gathering additional information from providers, and ensuring all coverage determinations are processed accurately and in compliance with regulatory guidelines.
Representatives must apply plan criteria using internal systems and documented work instructions while maintaining high-quality customer service.
Key Responsibilities Process prior authorization (PA) and drug benefit exception requests for Medicare Part D members.
Review and apply plan criteria using internal systems and work instructions.
Conduct research and contact healthcare providers via phone to obtain necessary clinical or administrative information.
Accurately document and complete all required steps to resolve and close cases .
Identify and correct issues within the processing workflow.
Provide phone assistance to initiate or resolve coverage requests.
Escalate complex cases to Coverage Determinations and Appeals clinical pharmacists and management when necessary.
Ensure strict compliance with CMS regulations, department standards, and internal policies .
Maintain high levels of accuracy, productivity, and quality assurance standards .
Required Skills & Competencies Healthcare & Call Center Experience Demonstrated ability to manage high workloads in healthcare call centers or healthcare-related environments.
Familiarity with insurance plans including Commercial, Medicare, and Medicaid.
Understanding of pharmacy benefit management (PBM) processes is preferred.
Technical Proficiency Strong computer skills with the ability to navigate multiple software systems simultaneously.
Comfortable working within various internal databases and case management tools.
Communication Skills Excellent verbal and written communication skills.
Strong active listening and problem-solving abilities.
Professional, empathetic communication style when interacting with healthcare providers and patients.
Analytical & Problem-Solving Skills Ability to analyze case details and determine appropriate next steps.
Strong attention to detail and accurate data entry skills to maintain compliance and avoid processing errors.
Work-From-Home Readiness Comfortable working independently in a remote environment.
Experience using collaboration tools such as: Microsoft Teams Video conferencing platforms Email and messaging tools Must be webcam-ready when required.
Technical Requirements (Remote Work) Employees must maintain a dedicated home workspace with: Wired Ethernet connection required (Wi-Fi not permitted) Reliable internet service with minimum speeds: 25 Mbps download 5 Mbps upload Compliance & Professional Expectations Strict adherence to HIPAA regulations and patient privacy standards.
Maintain compliance with CMS guidelines and internal procedures.
Follow company attendance policies and remain fully engaged throughout scheduled shifts without personal distractions.
Minimum Qualifications 2+ years of healthcare or healthcare call center experience, including: Problem resolution Business writing Customer service Quality improvement processes 6 months of remote/virtual work experience where the supervisor is not physically present 6 months of high-volume call center experience (required) 6 months of PBM or pharmaceutical-related experience (strongly preferred)
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