Information Technology Jobs in Missouri

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company and Government Vehicle Health Management Systems (GVHMS) Team is currently looking for an Experienced Systems Engineer - Health Management (Product Owner) to join their team in Hazelwood, MO. This role will primarily support a Proprietary program as well as other platforms in the GVHMS portfolio as required.

This team develops, fields and supports aircraft support systems for the F/A-18, E/A-18, F-15, T7 and MQ-25 aircraft platforms. The system acquires and manages aircraft health and usage data, performs health and usage assessment, updates aircraft configuration and recommends maintenance actions. The team is looking for a highly motivated systems engineer to develop requirements, perform integration activities, manage project budget, and take on the role of Product Owner (PO) on various projects. This role requires interaction with internal and external stakeholders to ensure software products are developed that interact successfully to support customer needs. The ability to maintain and develop plans/schedules and to monitor and report schedule performance is required. Good oral and written communications are essential to success in this position. This role will work closely with the software development team, the software test team, other product owners, and the Chief Engineer on the team. This position will also require occasional domestic and international travel as required to ensure successful implementation of the system at customer sites.

Position Responsibilities:

• Develop and maintain product roadmaps and system lifecycle plans.
• Develop, document, and verify requirements.
• Develop project schedules and track performance.
• Develop and organize work items for the software team.
• Be responsible for the integration of the components of the GVHMS system to successfully meet customer requirements.
• Coordinate with the customer on a regular basis.
• Document team plans and status, develop meeting agendas and presentations.
• Analyze process compliance and actively work on improvements.

Basic Qualifications (Required Skills/Experience):

• Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science
• 3+ years of experience in systems engineering (requirements definition, allocation, verification, architecture design and trade design)
• 3+ years' experience building stakeholder and customer relationships
• 3+ years of experience in leading projects or teams

Preferred Qualifications (Desired Skills/Experience):

• Agile development experience
• Excellent communication skills and ability to lead by influence
• Experience with Model Based Systems Engineering (MBSE)
• Experience with Earned Value Management (EVM)

Travel: 10%. Must have the ability to travel domestically or internationally.

Drug Free Workplace:
Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: $107,100 - $144,900

Applications for this position will be accepted until Apr. 01, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Defense, Space & Security (BDS) Software Engineering organization is seeking a Software Configuration Management Specialist (Associate or Experienced) for the Precision Engagement Systems programs team in St. Charles, MO (St. Louis Metro Area) to perform configuration planning, identification, change control, tracking, and verification, and facilitate program baseline management.

Our teams are currently hiring for a broad range of experience levels including; Associate and Experienced Level Configuration Managers.

The Software Configuration Management Specialist will be a member of the build team and will support the Change Configuration Board (CCB). This role reviews all software releases for accuracy, documents CCB meetings by capturing minutes, tracks and follows up on action items, and coordinates final release activities.

The successful candidate is highly organized, detail-oriented, and a proactive self-starter who can independently analyze issues and drive them to resolution. Flexibility, initiative, and resourcefulness are essential to succeed in this role.

Boeing offers a comprehensive benefits package including generous Paid Time Off (PTO), flexible work environment, paid parental leave, 401k matching, extremely generous tuition assistance for earning advanced degrees, and paid medical leave programs. For more information, click here.

Position Responsibilities:

• Lead and manage the Change Control Board (CCB) process for software: schedule and facilitate CCB meetings, prepare agendas, record minutes, track action items, and ensure changes are reviewed and approved before implementation.
• Produce and maintain program CM artifacts: CM plans, product/document identification schemes, baselines, and traceability records.
• Prepare and process change documents: Engineering Change Proposals (ECP), Requests for Variance (RFV), Change Documents/Requests (CD/CRs), and related approvals.
• Oversee software build and release activities: plan, schedule, coordinate and execute builds and deployments; operate and improve build/release processes to minimize errors and cycle time.
• Manage version control, repositories, CI/CD pipelines, and build environments; resolve environment inconsistencies and release failures.
• Perform configuration audits and verification to confirm product/documentation baselines.
• Assess prime and supplier contract CM requirements and coordinate supplier change management.
• Support determinations of export authority for technical work products and assist with industry quality audits for CM.
• Collaborate with customers and cross-functional stakeholders to align release schedules, program planning, and program-level CM activities.
• Drive continuous improvement of CM processes, tooling, and metrics.

Basic Qualifications: (Required Skills/ Experience)

• Experience with Software Development Lifecycle (SDLC) and change management practices
• Familiarity with Atlassian tools (Jira, Confluence) and Microsoft Office (Excel, Word, PowerPoint)
• 1+ years editing PDF and Word files

Preferred Qualifications: (Desired Skills/Experience)

• 3 or more years' related work experience or an equivalent combination of education and experience
• Bachelor of Science degree from an accredited course of study in engineering, engineering technology (including manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science
• Experience leading or coordinating teams, formally or informally
• Experience with version control systems and build/release tooling (e.g., Git, CI/CD)
• Experience in Configuration Management
• Ability to accomplish tasks through formal channels and informal networks; an understanding of the cultures of organizations and ability to apply this information in a way that strengthens the organization's strategic plan and profitability
• Strong written and verbal communication skills, attention to detail, and demonstrated process improvement mindset

Drug Free Workplace:
Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Relocation:

This position offers relocation based on candidate eligibility. Note: Basic relocation will be offered for eligible internal candidates.

Conflict of Interest:

Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

CodeVue Coding Challenge:
To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration.

Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range / Associate Level: $85,000 - $115,000

Summary Pay Range / Experienced Level: $104,550 - $141,450

Potential signing bonus for eligible/qualified external candidates.

Applications for this position will be accepted until Mar. 27, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Defense, Space & Security (BDS) organization is seeking a Vehicle Management System (VMS) Senior Manager to support a proprietary Air Dominance portfolio program located in Berkeley, MO.

The VMS senior manager leads a multi-disciplined team to define, procure, develop, integrate and test an air vehicle VMS. The VMS team is responsible for requirements definition, verification, and validation; hardware selection and integration; VMS software development; and integrated testing in the laboratory and on the final product. The manager will also coordinate with mission systems software, central maintenance software, GN&C, and subsystems managers on program to ensure the integrated VMS product meets requirements. The VMS Leader will also ensure alignment with other portfolio programs on hardware strategies and standards as appropriate. This is a phenomenal opportunity to lead and execute development excellence on an amazingly difficult and critically important program.

Position Responsibilities:

• Manage employees and managers performing engineering and technical activities in vehicle management
• Develop and execute integrated departmental plans, policies and procedures and provide input on departmental business and technical strategies, goals, objectives
• Acquire resources for department activities, provide technical management of internal and external suppliers and lead process improvements
• Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports
• Provide oversight and approval of technical approaches, products and processes
• Manage, develop, and motivate employees and first-level managers

Basic Qualifications (Required Skills & Experience)

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry.
• 15+ years of experience in the aerospace industry
• 8+ years of experience in an engineering discipline related to Vehicle Management Systems.
• 5+ years of experience as manager
• Ability to travel 10% of time
• This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required) or the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. (A U.S. Security Clearance that has been active in the past 24 months is considered active)
• This position requires ability to obtain Special Program Access, for which the U.S. Government requires U.S. Citizenship only.

Preferred Qualifications

• Knowledge of vehicle systems integration and test.
• Knowledge of lab test processes and procedures.
• Experience with Project Management and integrated scheduling.
• Previous customer interface experience on technical issues.

Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:

• Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting
• Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $205,700 - $278,300

Applications for this position will be accepted until Apr. 09, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Job Summary:

Our client is seeking a Data Steward to join their team! This position is located Hybrid in Creve Coeur, Missouri.

Duties:

• Understand business capability needs and processes as they relate to IT solutions through partnering with Product Managers and business and functional IT stakeholders
• Participate in data scraping, data curation and data compilation efforts
• Ensure high quality of the data to end users
• Ensure high quality of the inhouse data via data stewardship
• Implement and utilize data solutions for data analysis and profiling using a variety of tools such as SQL, Postman, R, or Python and following the team’s established processes and methodologies
• Collaborate with other data stewards and engineers within the team and across teams on aligning delivery dates and integration efforts
• Define data quality rules and implement automated monitoring, reporting, and remediation solutions
• Coordinate intake and resolution of data support tickets
• Support data migration from legacy systems, data inserts and updates not supported by applications
• Partner with the Data Governance organization to ensure data is secured and access is being managed appropriately
• Identify gaps within existing processes and capable of creating new documentation templates to improve the existing processes and procedures
• Create mapping documents and templates to improve existing manual processes
• Perform data discoveries to understand data formats, source systems, etc. and engage with business partners in this discovery process
• Help answer questions from the end-users and coordinate with technical resources as needed
• Build prototype SQL and continuously engage with end consumers with enhancements

Desired Skills/Experience:

• Bachelor's Degree in Computer Science, Engineering, Science, or other related field
• Applied experience with modern engineering technologies and data principles, for instance: Big Data Cloud Compute, NoSQL, etc..
• Applied experience with querying SQL and/orNoSQL databases
• Experience in designing data catalogs, including data design, metadata structures, object relations, catalog population, etc.
• Data Warehousing experience
• Strong written and verbal communication skills
• Comfortable balancing demands across multiple projects / initiatives
• Ability to identify gaps in requirements based on business subject matter domain expertise
• Ability to deliver detailed technical documentation
• Expert level experience in relevant business domain
• Experience managing data within SAP
• Experience managing data using APIs
• Big Query experience

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position starting at $104,000 - $115,000+ Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company is currently seeking Software Architects to support our Phantom Works Software Engineering team located in Berkeley, MO or Mesa, AZ. This position will focus on supporting the Boeing Defense, Space & Security (BDS) business organization.

This role will be part of the Phantom Works Open Architecture Systems Integrated Software (OASIS) Solutions team. This position is responsible for defining and developing the software architecture for real-time software air and/or space systems in an Agile software development environment. Integration across other teams of software and hardware components will be required. You will be working with some of the best engineers at Boeing in an inclusive team environment. At The Boeing Company, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth.

Position Responsibilities:

• Develop, own and maintain the software architecture with focus on interface clarity, stability, and versioning to minimize integration risk, with a focus on production type software that is easily maintainable.
• Partner with appropriate stakeholders to inform system definition and oversee translation of system-level requirements into software requirements and models that meet customer, operational and performance requirements and have clear traceability to design, code and test artifacts.
• Manage supplier/subcontractor software deliverables to ensure they meet team processes and integration requirements.
• Lead the software engineering team's agile delivery: facilitate sprint planning, daily stand-ups, sprint reviews/retrospectives, and remove impediments to flow.
• Serve as the Agile/Delivery lead for software—own backlog prioritization with product/system owners, define sprint goals, and ensure timely delivery of integration-ready increments.
• Define, document, and enforce software integration contracts (ICDs or equivalent living artifacts), data models, and message definitions in coordination with Integration & Test and Systems leads.
• Ensure software is designed for testability: require unit, component, integration, SIL/HIL test artifacts with code deliveries, include observability hooks, and ensure failures are diagnosable.
• Lead DevSecOps and CI/CD practices for the team: ensure pipelines support repeatable builds, automated testing, artifact traceability, and consistent deployments across dev, integration, and test environments.
• Collaborate with Integration & Test to align delivery cadence to integration increments and controlled configuration baselines.
• Drive verification & validation execution for software components: support development of test strategies, analyze test results, and triage defects with the team.
• Establish and track delivery metrics (velocity, cycle time, quality metrics, technical debt) and use them to improve predictability and quality.
• Coach and mentor engineers on agile practices, test automation, CI/CD, code quality, and observability.
• Contribute to risk and issue management that affects software delivery and integration readiness; escalate when necessary to protect integration milestones.
• Document integration results, test findings, and provide inputs for design reviews and readiness assessments.

Basic Qualifications (Required Skills/ Experience):

• Bachelor's Degree in an engineering discipline or 22 years equivalent related experience
• Active U.S. Top Secret Security Clearance, or clearance active within past 24 months (U.S. Citizenship required)
• 5+ years of experience in leading efforts in analyzing and translating requirements into system architecture, hardware and software designs and interface specifications
• Experience as an Agile Systems or Software Development Team Lead
• 5+ years of experience with the DevSecOps lifecycle
• 5+ years of experience of DevOps experience (Git, Jenkins, or other CI/CD tools)
• 5+ years of experience with configuration management and collaboration tools such as (or similar to) Git, JIRA, Collaborator, Beyond Compare, and VersionOne
• 1+ years of Proficient with scripting/programming languages used for automation and testing (e.g., Python, Bash)

Preferred Qualifications (Desired Skills/Experience):

• Advanced degree (MS/PhD) in a relevant field.
• Practical experience with requirements tracing and configuration management.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Agilist, or equivalent agile certification.
• Prior leadership on aerospace, defense, avionics, or other safety‐critical systems.
• Experience with cloud-native infrastructures (Docker/Kubernetes, AWS GovCloud, Azure Government).
• Experience with model-based design/verification and SIL/HIL testing environments.
• Experience managing subcontractor software deliveries.
• Significant experience with real-time embedded software (C/C++), low-level driver development, network stacks, and hardware/software testing/debugging for microcontrollers and/or FPGAs
• Experience & ability to implement real-time embedded hardware, firmware & software
• Possess strong analytical skills, knowledge & proficiency with physical modeling and simulation tools
• High level software development experience for applied physics, modeling, and/or simulation using MATLAB, Python, and or Jupyter, etc.
• Experience in real-time embedded systems and low-level driver development with microcontrollers, single board computers, and/or FPGAs
• Perform control system logic/algorithm, hardware, and software development tasks
• Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science.

Travel: 10%

Drug Free Workplace:

Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

CodeVue Coding Challenge:

To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: $177,650 - $240,350

Potential signing bonus for eligible/qualified external candidates.

Applications for this position will be accepted until Mar. 25, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires an active U.S. Top Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Job Summary:

Our client is seeking an IT Support Desk Analyst to join their team! This position is located in Chesterfield, Missouri.

Duties:

• Assisting staff that are having difficulties with their computer
• Participating in the maintenance of several thousand laptops, desktops, and mobile devices

Desired Skills/Experience:

• 2+ years Support Desk experience or equivalent experience preferred
• Ability to create PowerShell scripts to automate tasks
• Competency in supporting the Microsoft Office 365 suite, including but not limited to Word/Excel/PowerPoint/Outlook/Microsoft Teams
• Ability to troubleshoot, research, and resolve challenging technical issues
• Have working knowledge of IT networking technologies
• Able to create and maintain documentation that can be used by others
• Must demonstrate a high level of professionalism when working with customers up to and including C-level executives
• Must perform well under pressure both to internal IT customers and those outside of IT, even in demanding situations
• Detailed understanding of the Windows operating systems 10 and iOS devices from an “under the hood”, detailed support level
• Skilled in configuring, deploying, and troubleshooting a variety of PC hardware
• Capable of self-managing assignments with little supervision
• Able to complete tasks on-time, and report conflicting priorities

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position is between $20.00 and $29.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

WireCo is the strength behind the world's evolution, through deep legacy and forward thinking, we create premium ropes that inspire innovation without limits. Our global footprint includes manufacturing plants, distribution facilities, and research and development centers around the world.

WireCo offers a competitive wage, incentive programs, growth opportunities, and excellent benefits offerings for employees and their families. Benefits include paid time off, paid holidays, medical, dental and vision insurance, 401(k) retirement plan with generous company match, 100% company-paid life insurance, and 100% company-paid disability insurance.

For more information, check out our website at Description

The Help Desk Analyst is the first point of contact for internal users seeking technical assistance. This role is responsible for resolving hardware, software, and network issues while delivering excellent customer service. Ideal candidates will be detail-oriented, communicative, and able to thrive in a fast-paced environment supporting a diverse user base across a multi-site organization.

The Help Desk Analyst must exhibit the behaviors of the WireCo Business System (WBS):

• Teamwork - Fosters inclusion and encourages respectful debate.
• Accountability - Owns outcomes, learns from setbacks, and recognizes achievements.
• Self-Awareness - Reflects on strengths and growth areas, mindful of their impact on others.
• Noble Intent - Prioritizes integrity and collective success.
• Determined - Takes initiative and seeks solutions.
• Transparent - Embraces open, honest communication.
• Curious - Pursues knowledge and challenges the status quo

Duties & Responsibilities

• Provide Tier 1 support via phone, email, and ticketing system for desktops, laptops, printers, mobile devices, and common business applications
• Troubleshoot user issues related to Windows, MS Office, VPN, and network connectivity
• Document issues and resolutions in the service desk system, escalating when necessary
• Set up and configure new workstations, user accounts, and access permissions
• Assist with onboarding and offboarding processes, including asset tracking and account provisioning
• Coordinate with other IT team members to ensure timely issue resolution and project support
• Maintain a high level of professionalism and user satisfaction in all interactions
• Install hardware and software as needed
• Interfaces with users in support of moves, installs and schedules
• Support other Helpdesk activities as directed by management
• Ability to travel to Missouri locations and additional WireCo locations as needed
• Performs all other duties as assigned

Required Qualifications

• Associate's Degree in an IT-related field or equivalent combination of education and two years of IT work experience
• Proven problem-solving ability required, including the ability to perform fundamental diagnostic analysis involving the use of basic systems, networking, routing, and technical principles
• Must have good communication skills and the ability to effectively interact with end-users, co-workers, superiors, and others outside the company on a technical and non-technical basis
• Familiarity with IT Help Desk support software
• Must be detail-oriented and capable of producing clear and concise documentation
• Able to carry/move/lift 40 pounds of IT equipment between the sites

Preferred Qualifications

• Understanding DcLink best practices and functionality, including tranbuilder, device loader, forms, asynchronous business functions, and function tester
• Manufacturing process flow knowledge

Materials and Equipment Directly Used

• Standard office equipment, including computer, mouse, keyboard, telephone, multifunction copier

Additional Information

• Must be legally authorized to work in the United States without restriction
• An applicant must complete a satisfactory background check post-offer of employment. A criminal conviction will not be an automatic bar to employment.
• Must be willing and able to pass a post-offer drug screen and physical (if required)
• Must be 18 years of age or older
• Equal Opportunity Employer/Veterans/Disability

• Monitor the operation of the sanitation department to ensure compliance with company standards, procedures, safety, and sanitation regulations.
• Maintain staffing levels to meet business need.
• Assists Food & Beverage Director in establishing budget goals and objectives and monitoring financial aspects of the department.
• Calculate, analyze, and minimize labor costs.
• Responsible for personnel-related matters including but not limited to interviewing, hiring, scheduling, training, coaching, evaluating, promoting, counseling, and discharging.
  
  

• One year certificate from college or technical school or three to six (3 to 6) months of related experience and or training, or combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to read and interpret documents and write routine reports and correspondence.
• Ability to calculate basic math.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Must have strong communication and interpersonal skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.