Information Technology Jobs in Maitland Florida

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

UCF IT:

UCF IT is the central information technology organization at the University of Central Florida, providing technology services and support to faculty, staff, and students. With a focus on innovation, security, and excellence in service delivery. UCF IT supports the university's mission of teaching, learning, research, and community engagement. For more information about UCF IT, visit .

The Opportunity:

UCF Information Technology (UCF IT) is seeking a Cloud Computing Engineer I to join the Infrastructure team and apply technical expertise to maintain UCF's cloud computing environment. The Cloud Computing Engineer I will support cloud infrastructure across AWS, Azure, VMware, and Google Cloud, with a focus on software-defined networking and zero-trust architectures.

The Cloud Computing Engineer I will follow documentation and best practices, consult with internal customers on new projects and implementations, and collaborate with multiple teams and departments during new Azure cloud initiatives.

Responsibilities:

• 
  

• Respond to service requests and incidents related to Azure cloud infrastructure. Fulfill routine infrastructure requests including virtual machine provisioning, storage allocation, and network configurations. Troubleshoot basic issues and escalate complex problems to senior engineers as appropriate.

  
  

• Perform routine infrastructure builds and deployments in Azure, including virtual machines, virtual networks, storage accounts, and other cloud resources. Follow established templates, runbooks, and best practices to ensure consistent and secure deployments across environments.

  
  

• Monitor cloud infrastructure performance, availability, and cost metrics using Azure Monitor, Log Analytics, and related tools. Build and maintain dashboards to visualize key performance indicators. Alert appropriate teams when thresholds are exceeded or anomalies are detected.

  
  

• Use and help maintain script repositories for common Azure functions using PowerShell, Terraform, and other Infrastructure as Code tools. Execute automation scripts for routine tasks, contribute to script improvements, and document procedures for team use.

  
  

• Adhere to UCF Infrastructure ITIL processes, such as request and change management procedures, ensuring all planned changes are properly reviewed, documented, and communicated. Coordinate with stakeholders to minimize disruption and ensure smooth implementation of changes.

  
  

• Maintain accurate and up-to-date documentation of cloud configurations, procedures, standards, and operational guidelines. Contribute to internal knowledge-sharing initiatives by creating and updating technical documentation in the team wiki and knowledge base.

  
  

• Assist with cloud security and compliance tasks, including reviewing access permissions, supporting audit requests, and helping to remediate findings from security assessments. Follow established security policies and best practices for Azure environments.

  
  

Minimum Qualifications:

Bachelor's degree; or High School Diploma (or equivalent) and 4 years of relevant work experience in lieu of degree oran equivalent combination of education and experiencepursuant toFla. Stat. 112.219(6).

Preferred Qualifications:

• 
  

• Experience supporting Azure cloud infrastructure, including virtual machines, storage, and virtual networks.

  
  

• Proficiency using Azure Monitor, Log Analytics, and dashboard creation for performance and cost monitoring.

  
  

• Ability to troubleshoot Azure infrastructure issues and escalate appropriately within a support tier model.

  
  

• Familiarity with ITIL processes, especially request, incident, and change management.

  
  

• Ability to follow established runbooks, templates, and deployment standards to ensure consistent, secure cloud builds.

  
  

• Hands-on experience with PowerShell, Terraform, or other Infrastructure as Code (IaC) tools for automation and script maintenance.

  
  

The most successful candidates may possess the following qualities:

• 
  

• Strong documentation skills, including maintaining configuration records, technical procedures, and knowledge base articles.

  
  

• Understanding of cloud security principles, access management, and compliance requirements within Azure environments.

  
  

Special Instructions to the Applicants:

The anticipated salary range for this position is $56,030 to $60,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation,you'llplay an integral role at one of the most impactful universities in the country.You'llbe met with opportunities to connect and collaborate with talented faculty, staff, and students across 12colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow,you'llwork alongside talented colleagues on complex projects that will challenge you and help you gain new skills,andyou'llhave countless rewarding experiences that go well beyond a paycheck.

Working at UCF has itsperks!UCF offers:

• Benefitpackages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Educationassistance

• And more...For more benefits information, view theUCF Employee Benefits Guide.

Dive intoourTotal Rewards Calculatorto discover the diverseselectionavailable to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitlystatedon the job posting, it is UCF's expectation that an employee of UCF willresidein Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

Overview

The Technical Service Coordinator plays a critical role in onboarding new managed services customers and ensuring they have a clear, accurate, and complete technical foundation as they transition into our MSP environment. This role sits at the intersection of service delivery, technical operations, and customer success—responsible for gathering and documenting environment details, coordinating onboarding tasks across teams, and maintaining high-quality technical documentation.

The ideal candidate has strong technical aptitude, excellent organizational skills, and a passion for delivering an exceptional customer experience.

Key Responsibilities

Customer Onboarding

• Serve as the primary coordinator for onboarding new MSP customers.
• Collect and validate environment information (infrastructure, networks, identity systems, applications, security tools)
• Facilitate kickoff calls, technical discovery sessions, and onboarding checkpoints.
• Work cross-functionally with Service Desk, Systems Administration, Networking, and Security teams to ensure smooth onboarding execution.
• Track onboarding tasks, milestones, risks, and completion status.

Technical Documentation

• Create and maintain high-quality documentation including:
• Network diagrams
• Asset inventories
• Access and identity configurations
• Backup, monitoring, and security configurations
• Server, endpoint, and application details
• Build and update SOPs, runbooks, and customer-specific knowledge articles (consistent with knowledge practices in Managed - Services). [Managed - Services | PowerPoint]
• Ensure all customer documentation is properly stored, versioned, and accessible within the MSP knowledge repository.

Operational Coordination

• Act as a liaison between onboarding teams, technical operations, and account management.
• Document customer escalation paths, communication expectations, and support processes.
• Assist in preparing environment overviews and technical summaries for internal handoff to Operations, Systems Administration, and Service Desk teams.
• Support Technical Account Managers with accurate customer documentation as referenced in templates like SOW Template. [SOW Template | Word]

Technical Support Assistance

• Perform basic to mid‑level environment validation tasks (e.g., checking system health, verifying connectivity, confirming AD/O365 configurations
• Identify gaps in customer environments requiring additional engineering review or remediation.
• Provide Tier 1.5 coordination for technical issues discovered during onboarding.

Qualifications

Required

• 1–3 years experience in an MSP, helpdesk, technical coordination, or IT operations role.
• Understanding of:
• Microsoft 365 / Azure AD
• Windows Server fundamentals
• Networking basics (VLANs, firewalls, switching, DNS)
• Backup & monitoring concepts
• Strong documentation skills with high attention to detail.
• Excellent communication and customer service abilities.
• Highly organized with the ability to manage multiple onboarding projects simultaneously.

Preferred

• Experience with:
• Ticketing/ITSM platforms
• Network and system diagnostic tools
• Identity and access management
• SaaS administration (M365, Okta, collaboration tools)
• Exposure to PowerShell or automation tools.
• ITIL foundation or related process certification.

Skills & Competencies

• Strong analytical and problem‑solving skills.
• Ability to translate technical concepts into clear documentation.
• Calm, professional demeanor during customer interactions.
• Process‑oriented, consistent, and self‑driven.
• Able to collaborate effectively with both technical and non‑technical stakeholders.

Entry Level Software Developer

SkillStorm is actively seeking full-time Entry Level Software Developers for one our Fortune 100 clients. An ideal candidate is one with a strong technical mindset, exceptional problem-solving skills, and logical reasoning abilities. This is an on-site position.

You will spend 12 weeks collaborating in team-based settings, undertaking diverse, real-world projects to prepare for seamless integration into our clients' operations. Once training is complete, you will be deployed to our enterprise or government clients, ready to have an immediate impact on day one.

Entry Level Software Developer Requirements:

• 
  
• Must possess a Bachelor's degree
  
• Must have 9 months+ of TECHNICAL experience
  
• Must be relocatable to multiple different locations and in office
  
• Ability to earn a government security clearance
  
• Possess a strong understanding of programming principles, data structures, algorithms, databases, and SQL, enabling the development of software solutions.
  
• Experience with software development and programming using Java, C#, or similar object-oriented programming language.
  
• Legally authorized to work in the U.S. under SkillStorm's W2; not a C2C position. EOE, including disability/vets.
  
• Strong analytical and problem-solving skills along with a logical mindset to tackle complex challenges to develop effective and innovative solutions.
  
• Demonstrate excellent verbal and written communication skills, facilitating clear and effective interactions with team members, stakeholders, and clients.
  

Entry Level Software Developer Responsibilities

• 
  
• Develop new applications and modify existing applications using programming languages, platforms, frameworks, and tools used by our clients.
  
• Develop well-structured, readable, and efficient code to solve specific tasks or improve existing applications. Adhere to coding standards and best practices to maintain high-quality software.
  
• Identify, diagnose, and fix bugs in software applications, ensuring that the applications run smoothly and efficiently. Provide technical support and problem resolution related to software issues.
  
• Engage in code review sessions with peers to ensure code quality, share knowledge, and learn from others. Provide constructive feedback and suggest improvements to optimize performance.
  
• Assist in the deployment and testing of applications to production environments, ensuring that they meet performance benchmarks and are compatible with other system components.
  
• Work closely with other departments, such as quality assurance, project management, and product management, to ensure that projects are delivered on time and meet predefined objectives. Communicate ongoing activities and results to business sponsors, stakeholders, and management.
  

Where SkillStorm stands out:

• 
  
• Competitive salary
  
• Enterprise level technology training and certification
  
• Opportunity to work for enterprise companies and government agencies
  
• Health, Vision, Dental, and Life Insurance with 401K
  
• Continuous mentorship and support
  

About SkillStorm

Founded in 2002, SkillStorm was built on the mission of accelerating careers in high-demand technologies. We design, build, and deploy Stormers from all backgrounds and experience levels in today's in-demand technologies such as AWS, Salesforce, PEGA, ServiceNow, and Appian.

We are committed to hiring and training college graduates and veterans for high-growth technology careers with our enterprise and government clients. Through these dedicated efforts, we are able to build a reliable, exclusive pipeline of high-quality, U.S.-based tech talent with the skills and clearance levels required to support our client's critical technology initiatives.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining our clients' network infrastructure to ensure optimal performance and reliability. Your expertise in SD-WAN networking and firewall management will be essential in proactively identifying and resolving network issues and implementing appropriate solutions. The ability to work independently and effectively manage a ticket queue is crucial to ensure timely response and resolution of network-related incidents. By joining our team you will be given the opportunity to develop your technical knowledge along one of three primary practices: Network Security, Enterprise Networking, or Unified Voice and Application support with our internal subject matter experts.

Duties and Responsibilities:

• 
  
• Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians
  
• Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions
  
• Professionally, accurately, and efficiently handle customer requests including technical and non-technical inquiries to any NOC related services
  
• Work with industry standard partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of nationwide networks
  
• Study and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise
  
• Independently handle a queue of tickets, promptly responding to incidents, requests, and changes while ensuring adherence to service level agreements (SLAs).
  
• Monitor the performance and health of the network infrastructure, including SD-WAN devices, routers, switches, firewalls, and other network components.
  

Required Qualifications:

• 
  
• Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.
  
• 1-2 years in a technical support related role, or equivalent experience
  
• Understanding of networking standards, OSI model, subnetting and routing protocols
  
• Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues efficiently.
  
• Understanding of agile task management and project operations
  
• Ability to provide a high level of customer support to improve customer experience
  
• Ability to work well independently and in a team environment in a hybrid WFH model
  
• Must have the ability to be cleared for Public Trust P2 clearance
  

Preferred Qualifications:

• 
  
• Strong knowledge of SD-WAN technologies and protocols, such as MPLS, BGP, OSPF, VPN, QoS, and traffic engineering.
  
• Experience managing and troubleshooting firewall solutions, such as Velocloud, Palo Alto, Fortinet, or Juniper.
  
• CCNA, Network+, or equivalent certification or higher
  
• Proficiency with Python, Javascript, or similar coding languages
  
• Telecommunications industry experience
  
• Prior public trust P2 security clearance
  

Technical Writer (VMO / Enterprise Technology)

We are seeking a detail-oriented Technical Writer to join our Enterprise Technology team, supporting strategic Vendor Management Office (VMO) initiatives. This role is critical in building AI-enabled process documentation and standardized workflows that drive efficiency across sourcing and procurement operations.

If you thrive in translating complex processes into clear, structured documentation and want to help shape the future of AI-driven operations, this role is for you.

What You’ll Do

• Create, organize, and maintain detailed process documentation and SOPs for VMO workflows
• Translate complex operational processes into clear, structured, and AI-friendly documentation
• Partner with stakeholders across Procurement, IT, Legal, Strategic Sourcing, and Vendor Management
• Lead documentation workshops and stakeholder interviews to capture process flows
• Develop and enforce documentation standards, templates, and governance processes
• Support process automation and workflow optimization initiatives
• Ensure documentation is aligned with enterprise standards and regularly updated
• Assist in training teams on new or updated processes

What We’re Looking For

• 5+ years of experience in technical writing or process documentation
• Strong ability to simplify complex workflows into clear, user-friendly documentation
• Experience with process mapping / flowcharting
• Familiarity with AI-enabled documentation or modern writing tools
• Excellent communication and cross-functional collaboration skills
• Strong organizational skills with the ability to manage multiple projects

Required Tools & Skills

• Proficiency in Confluence, Airtable, and Microsoft Office Suite
• Experience with tools such as ServiceNow (SNOW), Coupa, or similar platforms
• Strong analytical mindset with attention to detail

Nice to Have

• Experience in Vendor Management, Procurement, or IT Operations
• Familiarity with Lean Six Sigma, or process improvement frameworks
• Experience with structured authoring (DITA, Markdown)
• Knowledge of vendor systems like Apptio, ComSi, or Coupa
• Certifications in technical writing (e.g., CPTC)

What Makes This Role Unique

• Work at the intersection of AI, process optimization, and enterprise technology
• Play a key role in transforming manual workflows into scalable, automated systems
• High visibility across multiple enterprise teams

Additional Details

• On-site role (4 days/week)
• 2-step interview process
• Opportunity to drive AI-powered transformation initiatives

Facilities and Business Operations:

The Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

Please visit us at: or Facebook and Instagram: UCF Facilities

The Opportunity:

The UCF IT department within Facilities and Business Operations is seeking a highly skilled Multimedia Specialist III to play a vital role in delivering exceptional audiovisual (AV) experiences across campus! This position serves as a senior technical leader supporting high-profile university events, advanced multimedia systems, and cross-departmental technology initiatives. The Multimedia Specialist III will oversee event-day operations, provide expert troubleshooting and production support, and collaborate on innovative AV solutions that enhance the university community. In addition, this role serves as a trusted technical resource and assumes leadership responsibilities in the absence of the Multimedia Event Manager.

Responsibilities:

• 
  

• Oversee daily multimedia event operations, including equipment checks, network connectivity verification, and managing audiovisual setups to ensure high quality event production.

  
  

• Operate and troubleshoot multimedia systems, including audio boards, video switchers, live streaming equipment, and integrated web/audio/video conferencing tools.

  
  

• Provide onsite leadership and act as backup for the Multimedia Event Manager during absences.

  
  

• Supervise and mentor student workers, OPS staff, and other multimedia assistants, including tracking labor hours and evaluating performance.

  
  

• Collaborate with end users and project teams to plan and implement audiovisual solutions; perform inspections, user training, and project closeout.

  
  

• Maintain documentation, follow standard operating procedures, and perform ticketing, reporting, and service-level tracking in ServiceNow.

  
  

• Pursue ongoing professional development by attending training, maintaining certifications, and documenting completed training.

  
  

• Support departmental teams with equipment troubleshooting, inventory maintenance, vehicle and equipment upkeep, and technical support for high-profile events.

  
  

Minimum Qualifications:

Bachelor's degree and 4 years of relevant experience; or High School Diploma (or equivalent) and 8 years of relevant work experience in lieu of degree oran equivalent combination of education and experiencepursuant toFla. Stat. 112.219(6).

Preferred Qualifications:

• 
  

• 6+ years of experience operating professional audiovisual and broadcast-quality production systems, including microphones, audio boards, PTZ cameras, and video mixers, with advanced expertise in speaker deployment, microphone placement, system tuning, and live sound optimization across varied venues.

  
  

• Experience with AV over IP technologies, structured cable management, and Crestron control systems, including NVX.

  
  

• Proficiency with ServiceNow or comparable ticketing/IT service management (ITSM) platforms.

  
  

• Bachelor's degree in Digital Media, Audio Engineering, Information Technology, or a related field.

  
  

• Demonstrated supervisory and event-day leadership experience within a multimedia or live event production environment, including coordinating daily operations, delegating assignments, evaluating performance, and serving in a lead or backup management capacity.

  
  

• Advanced troubleshooting experience with complex AV systems, including networked AV environments, conferencing integrations, and live streaming platforms.

  
  

• Working knowledge of network infrastructure concepts, including VLANs and DHCP.

  
  

• Strong project coordination skills with experience collaborating with stakeholders, vendors, and cross-functional technical teams on AV installations, upgrades, or system implementations.

  
  

• Relevant certifications such as CTS/CTS-I, Crestron, Extron, QSC, or other industry-recognized audiovisual credentials.

  
  

• Excellent communication skills, with the ability to train, mentor, and support staff, student workers, and end users.

  
  

• Demonstrated ability to perform effectively in high-profile, fast-paced event environments with strong attention to detail and a customer service-oriented approach.

  
  

Special Instructions to the Applicants:

This role includes supporting events outside of standard business hours, including evenings, weekends, and occasional holidays, to ensure seamless multimedia operations.

Position requires a valid Class E driver's license. This position may involve driving to various locations on and off campus to conduct University business.

The anticipated salary range for a well-qualified candidate for this position is $68,637 - $74,940. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation,you'llplay an integral role at one of the most impactful universities in the country.You'llbe met with opportunities to connect and collaborate with talented faculty, staff, and students across 12colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow,you'llwork alongside talented colleagues on complex projects that will challenge you and help you gain new skills,andyou'llhave countless rewarding experiences that go well beyond a paycheck.

Working at UCF has itsperks!UCF offers:

• Benefitpackages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Educationassistance

• And more...For more benefits information, view theUCF Employee Benefits Guide.

Dive intoourTotal Rewards Calculatorto discover the diverseselectionavailable to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitlystatedon the job posting, it is UCF's expectation that an employee of UCF willresidein Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

Job Title: Manager, Hotel Distribution Partnerships

Job Purpose:

As a Hotel Distribution Partnerships Manager, you will be responsible for managing and growing a portfolio of hotel partners, ensuring strong performance and long-term relationships. You will work closely with hotels to optimize distribution, improve pricing competitiveness, and drive revenue growth, while also supporting selective acquisition of new hotel partners within your region.

Location:

Remote. Candidates must be based in Orlando

Key Responsibilities:

• Manage and grow a portfolio of hotel partners to drive revenue and performance
• Monitor pricing and availability to ensure optimal distribution
• Act as the main point of contact for hotel partners pre and post onboarding
• Train hotel partners on operational procedures, including promotion management.
• Identify performance gaps and work with hotels to implement improvements
• Support onboarding and ensure a smooth transition from acquisition to account management
• Maintain and develop strong relationships with key stakeholders
• Track performance and provide regular reporting and insights
• Collaborate with cross-functional teams to resolve issues and improve outcomes
• Support targeted acquisition efforts where relevant
• Identify relevant trade shows, build a participation strategy, and evaluate ROI within allocated budget
• Keep CRM records up to date, manage the lead funnel, and provide regular pipeline reporting

Skills and Experience:

• 5+ Years of experience in Hotel Revenue, Sales, Account management, Hotel partnerships, OTAs or B2B roles within hospitality or travel tech industries
• Strong understanding of hotel distribution, RMS, CRS and PMS systems
• Ability to analyze performance data and drive revenue and commercial growth
• Strong communication and stakeholder management skills
• Ability to handle a large portfolio of hotel accounts and leads
• Ability to present data using BI tools. Power BI familiarity is preferred
• Ability to travel for trade shows, client meetings, and team events (at least quarterly)
• Proficiency in CRM tools and pipeline management (Zoho preferred)
• Experience with onboarding processes, project management, and partner training
• A university degree (or equivalent education). Proficiency in the Microsoft Office Suite.
• Excellent communication and presentation skills, both written and verbal. Must be fluent in English.

About Hotel Trader:

Hotel Trader is a global platform connecting hotels and travel buyers through a single, streamlined connection. Our technology enables direct distribution at scale, improving transparency, efficiency, and performance across the industry. We are a fully remote, fast-growing company building the infrastructure hospitality should have had all along.

Compensation and Benefits:

• Competitive salary based on experience
• Health benefits and retirement contribution
• Unlimited paid time off
• Fully remote work environment. Candidates must be based in Orlando

Please submit your resume for review, and we'll get back to you as soon as possible. Due to the number of applicants, we may not be able to provide feedback to everyone. We thank you in advance for your understanding and consideration of the role. The Hotel Trader Team

Universal Field Service Technician (5-Axis CNC)

The ideal candidate would live in or be looking to relocate to the indicated location advertised. Relocation assistance is NOT provided. Prior experience installing and/or diagnosing and repairing machines is required.

The Universal Field Service Technician will specialize in the 5-axis Universal Line versus turn-key production solutions. This position is responsible for supporting installations and service calls exclusively at client's customer sites. This individual will need to be available to travel on short notice to wherever client designates them to travel to.

While at the customer sites, this individual will be responsible for the mechanical build and start-up of machine tool equipment. The position requires strong mechanical aptitude, an in-depth knowledge of metric prints, and an understanding of assembly technology and/or metal cutting principles.

Client offers a competitive wage as well as an excellent benefit package including vacation, health, prescription, dental, vision, STD, life, 401K, and shift premiums. Nationwide openings in the following locations:

Roles & Responsibilities:

• Must respond quickly to customer installations or problems on short notice
• Assemble and start-up new CNC machines to client specifications
• Assemble and start-up assembly equipment
• Utilize precision measuring instruments (such as calipers, levels, indicators, micrometers, etc.)
• Read and follow mechanical, hydraulic, pneumatic, and electrical prints/drawings
• Read and follow tool layouts and NC code (G-code, M-functions)
• Troubleshoot machine errors
• Respond to emergency calls from customers in a timely manner

Education & Experience Requirements:

• Technical and precision skill set required, this is NOT solely a quality control type of position
• High School Diploma minimum
• Understanding of drawings, schematics, and troubleshooting
• NC programming experience preferred
• Previous CNC machining or machine building experience preferred
• Previous experience with assembly equipment and robotic cells preferred

Travel & General Requirements:

Ability to travel on short notice approximately 75% of the calendar year as required for business needs.

• Travel cycles are calculated based on distance from employees home address to the client's customer site being serviced (Per Diem and/or company vehicle provided based on client customer region being serviced)
• Less than 50 Miles – Return Home Daily
• 50 to 100 Miles – Minimum 1 Week Travel Cycle
• 100 to 300 Miles – Minimum 2 Week Travel Cycle
• 300 to 1,000 Miles – Minimum 4 Week Travel Cycle
• Greater than 1,000 Miles (Domestic or International) – Minimum 6 Week Travel Cycle

About the company:

European manufacturer of high-quality production systems and universal machining centers. Product line includes machining centers, flexible manufacturing systems, transfer machines, ancillary assembly machines, leak test machines, gantries and automation, and complete assembly lines for engine and transmission assembly.

Job Type: Full-time

Pay: $35.00 - $45.00 per hour

Expected hours: No less than 40 per week

Schedule:

• 5x8
• Day shift
• Extended hours
• Monday to Friday

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!

Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

About the role:

Based in Orlando, Florida, this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office.

• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

• Help grow local business market share
• Defend small business America and the American Dream
• Hunt for new business (90%) as well as take care of existing clients (10%)
• Become a SaaS (Software as a Service) expert
• Receive world-class training
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Exceed sales quotas and expectations
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• 4+ years of related sales experience (7+ years is preferred)
• 3+ years of experience in an (outbound) full sales cycle role is required
• Experience in a SaaS role or company is preferred, but not required
• The ideal candidate will have experience in Enterprise-level sales (not a requirement)
• Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• Associate degree (or international equivalent) or equivalent experience required

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at /careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

The estimated on target earnings (OTE) for this role, which includes base salary and incentives, is $137,100, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.