Information Technology Jobs in Ks Remote

Principal Duties/Responsibilities:

* Issues tools, equipment or parts to workers and maintains records issued and returned.

* Locates lost or misplaced tools, equipment or parts.

* Receives, unpacks, and stores incoming tools, equipment or parts, and requisitions stock to replenish inventory.

* Inputs all required data into business operations software, purchasing, and receiving process requirements.

* Inspects and tools, equipment or parts for defects and wear and reports damage or wear to supervisors.

* Keeps all parts clean and orderly in the proper locations.

* Performs clerical activities as directed by manager.

* Participates actively in the weekly and monthly team meetings.

* May interface with purchasing, receiving, and business operations software; repair, service or lubricate tools and equipment; deliver tools or equipment to workers, manually or using handtruck; mark and identify tools and equipment, using identification tag, stamp, or electric marking tool.

Knowledge, Skills, Abilities, & Behaviors Required:

* High school diploma or equivalent (GED) and one year related experience; or equivalent combination of education and experience which provides the required knowledge, skills, and abilities.

Competencies Required:

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

Principal Duties/Responsibilities:

* Accounts for expenses (such as labor, overtime, travel) of the assigned departments.

* Conducts coaching sessions with personnel as needed. Prepares performance evaluations, works with individuals on career planning, training, and skills development. Ensures compliance with hourly work rules. Provides input into hiring/termination decisions.

* Attends departmental and customer meetings as needed.

* Maintains regular interaction with management team and customers.

* Ensures all required reporting is completed.

* Utilizes multiple enterprise systems to conduct daily business within department.

* Makes personal follow up calls to all customer complaints. Escalation point for customer complaints.

* Adheres to all ISO processes, procedures, and policies.

* Develops and maintains business relationship with all ATS departments.

* Continually improves processes; quantitatively monitors processes. Completes required quality core classes and uses skills and techniques presented. Uses the Core Values in work environment. Ensures compliance with company/customer safety procedures.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* Associate's degree or equivalent from a two-year college; or equivalent combination of education and experience which provides the required knowledge, skills, and abilities.

* Three (3) years of supervisory experience or demonstrated ability to successfully supervise people and customer relations.

* Ability to: read and interpret documents such as operating instructions and procedure manuals; write routine reports and correspondence; speak effectively before groups of customers or employees; work with mathematical concepts such as probability and statistical inference; apply concepts such as fractions, percentages, ratios, and proportions to practical situations; solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; interpret and give a variety of instructions furnished in written, oral, diagram, or schedule form.

* Must be a team player, organized, self-motivated and able to prioritize. Must have comprehensive computer skills.

Desirable KSAs:

* Outstanding people and communication skills for interaction with customers, subordinates, and management.

* Proficient in the Windows operating environment and the following software: Microsoft Word, Excel, and Outlook.

Competencies:

* Communications

* Customer Focus

* Safety

* Judgement and Decision Making

* Business Acumen

Certified Registered Nurse Anesthetist | Anesthesiology - General/Other

Location: Kansas City, KS

Employer:

Pay: Competitive weekly pay (inquire for details)

Shift Information: 5 days x 8 hours

Start Date: ASAP

LocumJobsOnline is working with to find a qualified Anesthesiology CRNA in Kansas City, Kansas, 66113!

This Job at a Glance

• Job Reference Id:  ORD-185671-CRNA-KS
• Title:  CRNA
• Dates Needed:  June - Ongoing
• Shift Type:  Day Shift
• Assignment Type:  OR
• Call Required:  No
• Board Certification Required:  Yes
• Job Duration:  Locums

This facility is in need of CRNA to provide support to their ORs as they have seen an increase in volume.

This facility is located in Kansas City, KS.

The position offers Monday through Friday shifts with options for 8-hour, 10-hour, or 12-hour schedules. Responsibilities include working with EPIC and managing 16-20 patients per day.

• Case Load/PPD:  20ppd
• Patient Population:  Adults
• Location Type:  On-Site
• Prescriptive Authority Required:  No
• Government:  No
• Percentage Hands On:  0%
• Supervision/Medical Direction:  Supervision

Our services are 100% free for clinicians and are designed for a seamless experience with every assignment:

• Precision job matching with proprietary algorithm
• Rapid credentialing with Axuall Digital Wallet
• Concierge support with a dedicated clinician deployment specialist
• Digital hub for assignment details

About

The need has never been greater to connect great clinicians and great healthcare facilities. That’s what we do. Every day. We’re . We connect clients and clinicians to take care of patients. How do we do it? By doing it better than everyone else. Whether you’re looking for a locum tenens job or locum tenens coverage, our experienced agents have the specialized knowledge, know-how, and personal relationships to take care of you and your search.  

provides comprehensive onboarding and optional 1099 financial consulting from a partner advisor.

We cover your malpractice insurance (A++) and provide assistance with credentialing, privileging, licensing, housing and travel.

Our agents have the specialized knowledge and personal connections to provide the best locum tenens experience and negotiate top pay on your behalf.

1606486EXPPLAT

The Staff Retail Pharmacist (Regional Support Pharmacist) duties are included but not limited to:

• All aspects of dispensing prescriptions as well as providing immunizations.

• Preparing and maintaining all necessary records on prescriptions, patient charges and inventory.

• Providing clinical recommendations to clinic staff and overseeing the retail pharmacy team.

Location: Kansas City, Kansas and/or Kansas City, Missouri

The pharmacies are located inside CenterWell Senior Primary Care clinics where the staff pharmacist will directly interact with the patients and clinic staff members and providers. The pharmacy addresses are:

State Ave Location:

7527 State Ave

Kansas City, KS 66112

Midtown Location:

301 E Armour Blvd, Suite 2-East

Kansas City, MO 64111

Hours: This is a Regional Support Pharmacist position intended to cover PTO and provide extra coverage as needed. 

Hours of operation are Monday Through Friday 8:30 AM -5:00 PM CST with a lunch break from 12:30 PM - 1:00 PM CST. The anticipated need is for one 8 hour day per week on average

Required Qualifications

• Must have an active Pharmacist license with the Board of Pharmacy in Kansas AND/OR Missouri

• Must be a certified immunizer in the state of Kansas AND/OR Missouri and provide documentation of BLS/CPR certification.

• Strong technology skills

• This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Preferred Qualifications

• Retail Pharmacy experience preferred.

• Dual License preferred(Kansas and Missouri)

• Ability to float between Kansas City Market pharmacies (Missouri and Kansas)

Additional Information

Please note: Some areas of our business, such as the Primary Care Organization including CenterWell, Conviva, Kindred at Home, onehome, SeniorBridge, Neighborhood Centers, Pharmacy Distribution Centers and others, may be required to adhere to federal, state or local or additional workplace guidelines.

Scheduled Weekly Hours

Pay Range

Description of Benefits

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

***THIS IS AN ON-SITE POSITION IN THE TOPEKA, KS AND KANSAS CITY, KS REGION.***

Prelicensure Clinical Instructors (Hourly) are subject matter experts who teach and mentor students when engaged in experiential clinical course work; in a remote/onsite environment. This faculty position varies in the type, length, and intensity of instructional methods and is based upon student and facility needs. The Clinical Instructor works on a team to support an assigned group of students and offers specialized instruction on challenging experiential/clinical course work. Faculty interacts with students in both group and one-on-one settings. The Clinical Instructor ensures students are successful within their clinical placement setting as they oversee clinical learning.

Compensation Expectations:

This role is paid hourly and bi-weekly. The employee will be required to enter all hours worked in an accurate and timely manner.

Essential Functions and Responsibilities:

Act as a steward for carrying out WGU’s mission and strategic vision. This faculty must:

• Demonstrate a high level of commitment, effectiveness, and consistency.
• Serves as a professional role model for students in communication, ethical comportment, and problem-solving.
• Provides expertise in an assigned content area and maintains current knowledge in their field.
• Demonstrates an understanding of, and participates in, the implementation of the philosophy and goals of the program.
• Fosters students learning through innovative teaching practices; to include how to perform duties in the clinical setting.
• Responds with urgency to meet student needs and communicates professionally and respectfully with students and all other members of the WGU community.
• Makes appropriate student referrals for remediation or other needs, utilizing WGU policies and procedures.
• Communicates with the student's assigned coach/preceptor as needed to discuss student progress and concerns.
• Provide final review and approval for student's clinical time.
• Offers proactive support and outreach to assigned students.
• Uses technology-based teaching and communication platforms to aid students in the development of competencies.
• Submits electronic clinical student evaluation form(s) after completion of clinical intensive.
• Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere.
• Responsible for responding with urgency to changing requirements, priorities, and short deadlines.
• Maintains a working knowledge and understanding of relevant state regulations.
• Conducts both in-person and/remote methods of student evaluation

Knowledge, Skill and Abilities:

• Must be able to work well under stress and meet deadlines.
• Capacity for self-motivation and working independently.
• Strong written and verbal communication skills.
• Aptitude for learning innovative technology.
• Must comply with site specific orientation and onboarding requirements.
• Problem Solving Skills: Investigates appropriate resources and involves partners when appropriate; future-oriented; assesses what will help/hinder achieving goals; focuses on what is important.
• Interpersonal Skills: Deals with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathy and maintains composure.
• Accuracy: Draws on information garnered from careful cultivation of a broad knowledge of WGU’s goals and processes; investigates beyond assumptions.
• Adaptability: Course corrects behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with ambiguity.
• Reliability: Accountable to others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity.
• Attitude: Displays commitment to the organization and to personal growth; self-motivated and able to motivate and inspire others; asserts self appropriately to champion ideas; tells the truth in a direct and constructive manner.
• Initiative: Self-directs with a strong bias for action; leads the way in improvement of performance or processes; displays keen interest in students and organization.

Competencies:

Organizational or Student Impact:

• Accountable for decisions that impact individual students.
• Facilitates learning experiences that support student's attainment of knowledge and skills.
• Acts independently in executing teaching practice with specific guidance from senior faculty and program leaders.

Problem Solving & Decision Making:

• Works on diverse matters of various levels of complexity.
• Receives general direction from their immediate supervisor or manager.
• Able to effectively utilize resources to address student concerns and inquiries.
• Supports students' needs to help them achieve course or program outcomes at the individual student level.
• Follows university and department established policies and best practices.

Communication & Influence:

• Communicates with students as appropriate to support student questions and needs.
• Communicates with fellow faculty members as appropriate within and outside of the department.
• Expected to provide feedback regarding discipline and practice leadership.

Leadership & Talent Management

• Considered a contributing and collegial team member.
• Adheres to learning and operational quality guidance and instruction
• Supports initiatives within specialty.
• Displays a positive attitude toward change and supports change management practices

Job Qualifications:

Minimum Requirements:

• Master's degree in nursing; Education is verified.
• Two years minimum Nursing experience
• Work history demonstrating continuous advancement and success in roles requiring creative problem solving and collaboration.
• Unencumbered RN license
• Active, unencumbered license in designated state
• State and federal legislative requirements and college accreditation requirements may apply to maintain the necessary credentialing for this role.
• Work history demonstrating continuous advancement and success in roles requiring creative problem solving and collaboration.
• As needed, support the Health Placement Team to secure clinical partnerships.

Preferred:

• Doctorate, or terminal degree in a specific content area.
• Strong experience with distance education and distance learning students is preferred.
• Terminal degree and all applicable licenses or certifications.
• Prior experience in clinical teaching/nursing education.
• , support the Health Placement Team to secure clinical partnerships.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Specific requirements of the job such as travel and the environment in which the job is performed.

Position & Application Details

Part-Time Intermittent Positions (classified as intermittent and less than 30 standard weekly hours): This is a part-time, intermittent position (classified to work less than 30 SWH) that may be eligible for mental healthcare; retirement savings plan; wellbeing program; and prorated paid holidays and accrued sick time.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

The Allegheny Health Network (AHN) Psychiatry & Behavioral Health Institute is seeking a motivated psychiatrist eager to work at the forefront of behavioral health care as we continue growing our presence in the Erie region. AHN will support the continued expansion of your skillset as you build a patient panel with myriad diagnoses or craft a sub-specialty niche. Join a vertically integrated fiscal and clinical delivery system that is revolutionizing behavioral health service models, providing evidence-based treatments, and measurement-based care.

Highlights:

• Flexible, hybrid options for in-person and virtual work
• Bi-monthly, multidisciplinary treatment team meetings which include peer case consultation
• Onsite opportunity for interventional psychiatry with transcranial magnetic stimulation (TMS)
• Continuing Medical Education (CME) allowance: $3500 and five paid CME days annually
• Emphasis on collaboration between behavioral health disciplines, including psychiatry and psychology, within the Institute
• Weekly Grand Rounds with free CME offerings
• Opportunities to train and supervise advanced practice providers (APPs), psychiatry residents, medical students, and APP students

Qualifications:

• Completion of ACGME approved Psychiatry residency program
• Board eligible/board certified in Psychiatry
• Doctor of Medicine (MD) or Doctor of Osteopathy (DO)
• Licensed in the state of Pennsylvania prior to employment

AHN Proudly Offers

• Competitive salary and comprehensive medical benefits
• Sign-on bonus
• CME allowance
• EY Financial Planning Services – student loan, PSLF assistance
• Retirement plans; vested immediately in 401K, 457B.
• Malpractice insurance with tail coverage
• A diverse & inclusive workforce with respective loan repayment for qualified candidates

Why Erie?

Located directly on one of our Great Lakes, Erie is home to Presque Isle State Park offering 7 miles of beaches, 14 miles of trails, and endless water activities. Enjoy our local wineries and breweries, diverse eateries and ski resorts. The city has become home to a variety of educational institutions including top ranked school system. Benefit from the area’s low cost of living and international airport. Erie’s cultural scene and diverse job market make it an ideal place for healthcare professionals to grow.

Why Saint Vincent Hospital?

Nationally recognized for innovative practices and quality care, Allegheny Health Network is one of the largest healthcare systems serving Western PA. AHN’s Saint Vincent Hospital is a 350- bed tertiary care hospital currently serving the tristate area. Our facilities are equipped with state-of-the-art technology and robotic capabilities. Saint Vincent Hospital has been proud to open a brand new 39-bed Emergency Department, on-site Cancer Institute facility, four state-of-the art 700 sq. ft. Operating Rooms and more! Recently voted Erie’s Choice as the ‘Best Hospital’ and ‘Best Place to Work’, AHN Saint Vincent continues to shine in its commitment to its employees and the Erie community.

Email your CV and direct inquiries to:

Carissa Johnston | Physician Recruiter

Hybrid: 2 days remote, 3 days onsite

Schedule: Monday - Friday 9 AM - 5:30 PM

Requirements:

• 5+ years' work experience and advanced knowledge of Cisco CUBE troubleshooting and configuration
• 5+ years' experience and advanced knowledge of Oracle eSBC/ECB is a major plus or substitute for CUBE experience
• 5+ years' work experience and advanced knowledge of Cisco Unified Communications Manager call control and routing
• 3+ years' work experience with Microsoft Teams Calling over Direct Routing and configuration of shared line resources accounts
• Troubleshooting SIP messaging
• Understanding and configuration of cloud contact centers
• Project management within the ability to lead projects independently
• Mentoring of junior engineers
• Management of service ticket queues

Job Description: South Florida's leading healthcare system is seeking a Lead Telecom Engineer to join their team. This person will be working within the Infrastructure organization helping support the design, implementing, troubleshooting and management of complex voice and data networks. Their day to day will consist of operational and troubleshooting of requests in the backend systems, making sure call logs are working correctly, and optimization through services. They will help support the project base for 2026 and 2027 pipeline. The main tools and technologies required are Cisco CUBE, Oracle eSBC/ECB, Cisco Unified Communications Manager, and Microsoft Teams for direct routing and configuration. Additionally, this person will be helping mentor and lead junior engineers through projects and also overseeing project workload.

Salary: $80-110k (Based on experience, education, certifications)

Digital Content Specialist II (Hybrid)

Chicago, IL

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Digital Content Specialist II on our Digital Marketing team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Digital Content Specialist II, you will support UX copywriting and content
across AMA's digital platforms, with a primary focus on FREIDA, a platform that
helps medical students search for and evaluate residency programs. The role contributes
to the creation of specialty-specific informational content, user-facing copy,
and messaging that helps guide medical students, residents, and physicians
through critical career decisions. Working under established UX and content
standards, this role applies UX writing best practices to improve clarity,
engagement, and usability. The position works closely with product, UX, and
marketing teams to ensure content is consistent, effective, and aligned with
the overall member experience.

RESPONSIBILITIES:

Writing and Content Development

• Write comprehensive Q&A content for individual medical specialties within the FREIDA Specialty Guide
• Develop and maintain informational content across FREIDA resources, including the Residency Guide and student-facing guidance materials
• Develop copy for the Program Director Portal, including guidance, instructions, and resource content
• Create push notifications, alert banners, and promotional messaging to support engagement and highlight key deadlines and seasonal activities
• Collaborate with medical education stakeholders to ensure content accuracy and clinical appropriateness

FREIDA Content

• Create clear, concise, and user-centered copy for FREIDA and AMA digital properties that support the FREIDA experience, including AMAone and related join/renew and sign-in flows
• Write and optimize UX copy for onboarding sequences, navigation, error states, and transactional touchpoints
• Work on landing page and member-facing content that supports usability and conversion goals
• Collaborate with UX designers to integrate copy early in the design process and support effective content-design collaboration
• Conduct content audits and contribute recommendations to improve clarity and usability

User Insight and Industry Awareness

• Develop an understanding of medical student, resident, and physician behaviors to inform content strategy and UX copy decisions
• Apply user insight and evolving UX and healthcare education trends to support product, design, and marketing initiatives
• Refine content based on user feedback, observed behavior, and performance data

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in English, Communications, Journalism, Marketing, or a related field required
2. Ability to translate complex or regulated information into clear, user-centered language
3. Experience collaborating with product, design, and marketing teams through content contributions
4. Experience supporting content standards, including voice, tone, and style guidelines
5. Comfort presenting recommendations and incorporating stakeholder feedback
6. Hands-on experience with enterprise CMS platforms, preferably Drupal, and collaboration tools including JIRA, Confluence, Asana and Figma
7. Working knowledge of Google Analytics and Power BI to inform content improvements

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Assistant Commercial Lines Account Manager - Hybrid - Los Angeles, CA

The Company:

Are you a Property & Casualty professional with knowledge of Commercial Insurance, ready to join a growing agency? Join a leading insurance brokerage in Los Angeles, looking to invest in its people and help your continuous growth in the industry. This is the perfect opportunity for you to join the Commercial Lines team and provide dedicated support to Account Managers and clients.

The Compensation and Benefits:

• Salary ranges from $55,000 - $75,000, depending on your experience
• A full suite of benefits that include health, dental, vision, & life insurance
• 401(k) plan
• Hybrid Schedule after a dedicated training period
• Company-supported continued education

The Qualifications Needed to Thrive:

• Active Property & Casualty license
• 3-5 years of Commercial Insurance experience, preferably in a retail brokerage
• Proficiency with AMS360 is required
• In-depth knowledge of various insurance coverages, products, and agency procedures

The Key Responsibilities will include:

• Provide helpful and professional service and insurance needs to Account Managers and clients
• Process binder requests, endorsements, policies, etc.
• Verify critical information for file documentation: premiums, policy numbers, claims reports, forms, etc.
• Provide exceptional customer service via phone and email
• Provide knowledgeable answers to questions about the product, pricing, and availability
• Collaborate with internal departments to meet customers' needs

Apply Now!

Why Work with Insurance Relief?

We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities. Give us a call to hear about all of the other opportunities we have available.

Chevron Federal Credit Union is one of the top-run credit unions in the country and one of the largest, with $5 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:

• Bonus/incentives for all regular employees
• 401(k) with 8% company contribution
• Medical, dental, and vision insurance for employees and dependents paid at 80%
• PTO and paid sabbaticals
• Tuition reimbursement

General Summary Works alternately in two member service environments, branch and Call Center, to deliver highly accurate, consistent, friendly, and professional service. Responsible for processing financial transactions, responding to inquiries, fulfilling requests, and troubleshooting concerns. Determines member needs and recommends products and services by having conversations to deepen member relationships. Effectively and accurately utilize Credit Union's systems and resources.

Position Duties & Functions

• Performs general and vault teller functions such as receiving and cashing checks and cash for deposits, examining checks for endorsements, accepting and processing loan payments, cashing checks, and paying out money.
• Keeps records of money and negotiable instruments involved in financial transactions, entering transactions into computer.
• Balances currency, coin, and checks.
• Processes non-monetary mail transactions including deposit verifications, address changes, check orders, statement questions, requests for copies, etc.
• Processes membership applications and collects initial deposits.
• As needed, removes deposits, counts and balances, and replenishes cash in automated teller machines and express drop boxes.
• Identifies member needs by reviewing account data and promotes new and additional products and services to enhance members' financial satisfaction. Completes a member profile questionnaire during member interactions.
• Identifies sales prospects and follows up on leads to adhere to both individual and branch sales targets as assigned.
• Participates in Business Development events and actively solicits new memberships and promotes additional products and services to existing members.
• Provides information on all Credit Union services, counsels members and prospective members in person or by phone on membership requirements and provides information on all savings and consumer loan products.
• Recognizes and identifies member's deposit and loan needs demonstrating through understanding of all consumer loan products.
• Performs daily branch duties and responsibilities as assigned by manager.
• Assists with monthly audits and reviews branch reports as assigned.

Core Call Center Functions

• Assesses caller needs and provides information to members and potential members on Credit Union membership, products and services, and other pertinent Credit Union information.
• Handles complex member requests and works in multiple workgroups, including Lending, ATM/Debit Card, Online/Mobile Banking, Foreign Currency, Wires and Outbound Service Calls.
• Processes all financial and account maintenance transactions performed by the Call Center such as fee reversals, transfers, check disbursements, loan payments, address and contact updates, check orders, stop payments, overdraft protection options, and automatic payment solutions. Proficient in sending information and form requests via secure electronic methods.
• Proactively engages member interest in Credit Union products and services. Demonstrates a strong working knowledge and creates the opportunity to make referrals or opens additional accounts.
• Educates members on how to reach financial goals, complex procedures, and self-serve options.
• Trouble-shoots and resolves member issues within assigned authority using resources available to ensure service level agreements are met. Escalates concerns when necessary to appropriate individuals in a timely manner serving as the member advocate.
• Identifies trends and system issues impacting members and reports to appropriate lines of business and management.
• Adheres to security and confidentiality protocols, operational procedures, and best practice guidelines.
• Documents member interactions accurately and clearly in our customer relationship management system.

Other Call Center Functions

• Completes required security and regulatory online training modules.
• Stays current with emails, knowledgebase, and Intranet content.
• Trains other agents and assists with answering questions on Zoom.
• Performs other duties as assigned by Call Center manager.
• Other duties as assigned.

Position Requirements

Experience and Education

• 1 - 2 years' branch, call center, or related financial services or customer service experience required.
• High school diploma, GED, or equivalent.
• Equivalent combination of education and experience may substitute for stated qualifications.

Knowledge and Skills

• Ability to write and speak effectively in English using correct spelling and grammar.
• Excellent listening skills with the ability to reflectively respond.
• Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.
• Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word, and Excel. Moderate keyboard skills at 40 wpm.
• Excellent customer service skills.

Competencies

• Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems.
• Initiative and self-direction.
• Ability to effectively communicate and collaborate with people at all levels.
• Sound problem-solving and decision-making ability, including the ability to prioritize.
• Ability to understand and align with our core competencies through daily projects and tasks:

Physical Demands

• Work involves extensive use of computers, up to eight hours per day. Appropriate vision, dexterity, and other physical abilities are required.
• May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
• Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/or other video technologies.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary and Benefits:

Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: Range: $18.30 - $25.17 per hour

Equal Employment Opportunity Statement:

Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 8 for assistance.

CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click