Information Technology Jobs in Ks Remote

Job Title: Scrum Master

Location: Kansas City (Onsite)

Requirements and skills

• Certification as a Scrum Master (e.g., Certified Scrum Master® (CSM), Professional Scrum Master (PSM)) is required.

• Familiarity with other Agile frameworks and methodologies, such as Kanban, Lean, or XP, is beneficial.

• Experience with SAFe (Scaled Agile Framework) and certification is a Plus.

• Experience in a scrum master role

• Familiarity with software development

• Solid understanding of Agile principles and Scrum framework.

• Proven experience working as a Scrum Master in Agile software development environments.

• Strong facilitation and conflict resolution skills.

• Excellent communication and interpersonal skills, with the ability to build relationships and influence team members and stakeholders.

• Ability to coach and mentor individuals and teams, fostering self-organization and continuous improvement.

• Knowledge of Agile metrics, tools, and techniques for tracking and reporting project progress.

• Experience with Agile project management tools (e.g., MS DevOps, Jira, Trello) and proficiency in using them for backlog management and sprint tracking.

• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)

• Good knowledge of other Agile frameworks (Crystal, XP etc.)

• Excellent communication and servant leadership skills

• Problem-solving and conflict-resolution ability

• Outstanding organizational skills

• Compliance with Health & Safety Regulations
• Monitor and ensure compliance with all applicable laws, regulations, and standards related to environmental health and safety within the facility
• Manage federal, state, and local outside agencies for routine safety inspections, including compliance with OSHA regulations.
• Lead local safety and environmental programs and provide direction for facility
• Stay up to date on federal, state, and local regulations related to environmental health and safety and advise management on emerging trends and changes in regulations, assisting in the implementation of necessary measures to maintain compliance
• Develop and oversee incident response plans and procedures
• Investigate accidents, near misses, and other safety incidents to identify root causes and develop corrective actions to prevent reoccurrence
• Ensure proper onsite management and offsite disposal of solid, universal, and hazardous wastes to protect water quality and comply with applicable regulations
• Conduct daily activities including incident review, risk assessment, action item tracking, reporting, 5S/CI events, and project tracking
• Working with Business Unit Safety Manager, implement enterprise-wide and business unit safety activities
• Risk Assessment
• Manage local Safety and Environmental programs and provide direction for corrections and improvements as needed
• Conduct regular inspections and audits for the facility to assess compliance with safety regulations and internal policies; provide recommendations and guidance for corrective actions as needed
• Develop and implement safety protocols, policies, and procedures to mitigate risks and hazards in the workplace
• Collaborate with management to develop and maintain emergency response plans. Conduct drills and exercises to assess the effectiveness of emergency protocols and ensure employees are prepared
• Investigates and reviews safety related incidents and reports, including reports for insurance carriers
• Drive closure of recommendations to reduce identified risks
• Communication and Documentation
• Establish and implement facility and organizational safety communications to ensure employees are aware of potential hazards and safety initiatives
• Develop, deliver, and track environmental and safety training, including hazardous material handling, new employee orientation, emergency response, lockout/tagout, and personal protective equipment (PPE) usage to increase awareness and understanding of safety practices
• Maintain exact records and documentation related to safety programs, incidents, inspections, and training activities
• Develop, manage, and check monthly metrics and audits for EHS
• Prepare reports and presentations on safety performance, trends, and recommendations for management
• Regularly communicate with leadership on projects, ongoing issues, and opportunities
• Continuous Improvement
• Continuously evaluate manufacturing processes, equipment, and machinery to identify potential safety hazards
• Collaborate with cross-functional teams to recommend and implement improvements to processes, design, procedures, and operating equipment to enhance workplace safety
• Champion initiatives that identify and communicate facility risk exposure and prioritize risk reduction needs
• Champion and participate in safety and employee engagement initiatives
• Support facility-wide continuous improvement and 5S efforts
• Lead continuous improvement initiatives to reduce or eliminate waste by reducing process waste, reducing, and recycling
• Participate in other projects as assigned that relate to the overall goals of the department and organization
  

• 7+ years of experience in an environmental, health, and safety manufacturing environment
  

• Experience in Lockout/Tag out programs and machine guarding
• Experience with forklift training
• In depth knowledge of environmental, health, and safety laws, regulations, and standards (OSHA, EPA)
• Understanding of manufacturing processes and associated safety hazards
• Familiarity with continuous improvement methodologies and lean manufacturing principles
• Training and facilitation experience and capability
• Excellent communication skills, both written and verbal, with the ability to effectively convey complex safety concepts to diverse audiences
• Analytical mindset with the proven ability to assess risks, identify trends, interpret operational needs, and recommend appropriate corrective actions
• Problem solving and data analysis skills (8D, 5Y, statistics)
• Demonstrated ability to collaborate, influence, and coach stakeholders at varying levels of the organization
• Strong organizational and time management skills with the proven ability to prioritize and manage multiple project simultaneously
• Proficiency in using software applications and tools for safety reporting, data analysis, and documentation
• Strong PC skills, with proficiency in Microsoft Office applications, including the ability to develop summary graphs, tables, pivot tables, and other reports using PowerPoint, Excel, and Word
  

• Bachelor’s degree in Safety, Engineering, Occupational Health & Safety, Environmental Science, Industrial Engineering, or related field preferred
• Certified Safety professional, preferred
• First Aid/CPR certification, preferred
  

• Onsite; plant and office environment.
• Plant environment and may be exposed to bad weather, excessive heat and/or noise
  

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs
  

Principal Duties/Responsibilities:

* Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.

* Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment.

* Independently performs maintenance as per industry standards.

* Works with customer counterparts to optimize maintenance, reliability, and preventative maintenance procedures.

* May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.

* Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes

* Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data.

* Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.

* Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.

* Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.

* Completes and conducts on-the-job training and technical self-study programs for career development.

* Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* High School Graduate or equivalent (GED).

* Associates degree with a Technical focus and 10 years of related experience in specific industry; or, 12 years of experience in specific industry.

* Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.

* Must be able to use basic hand tools and specialized tools as appropriate.

* Extensive travel required. (Local, National). Applicants can live anywhere within the Continental U.S

Desirable KSAs:

* Experience in condition based maintenance techniques, precision mechanical alignments, and maintenance of applicable process equipment.

* Experience in programmable logic controllers, field device troubleshooting, and maintenance of electrical drive and motor systems.

Competencies:

* Communications

* Customer Focus

* Personal Discipline

* Safety

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

Sr. Product Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Product Manager, you will provide analytical
oversight of the portfolio lifecycle and target markets for the Credentialing
Product Portfolio. This includes assessing and evaluating new opportunities and
markets for growth to support go-to-market planning and execution. Inform
product vision through analysis, execution, and implementation. Actively work with business
development, sales, and marketing teams on strategic initiatives and and
cross-functional alignment.

RESPONSIBILITIES:

Portfolio Analysis & Market Assessment

• Evaluate new markets for the AMA's credentialing business, inclusive of developing business and financial models along with supporting companion strategies for product development and launch.
• Lead defined product team efforts focusing on new data acquisition and credentials verification of non-physician clinician types to support credentialing offerings, developing business cases when appropriate.
• In conjunction with leadership and product and business development team, contribute to the development and enhancement of a multi-year product roadmap and build consensus and enthusiasm among stakeholders.
• Facilitate development of an innovation pipeline utilizing deep understanding of emerging trends in the health care marketplace to support innovation and inform positioning of AMA credentialing solutions for growth in evolving markets.
• Analyze and recommend approaches for maximizing market share and contribution margins in existing markets.
• Work with leaders across AMA (e.g., IT, Legal, Finance, and Advocacy) to support alignment of intiatives with technical capabilities, economic models and legal and compliance requirements.

Industry Analysis

• Stay current on industry trends, accreditation standards, regulations and customer needs and behaviors associated with the Credentialing Solutions Portfolio.
• Source third-party market research and analysis, as needed, working procurement to define needs and source market research and analysis work, including customer research, market analysis and competitor analysis.
• Produce analytical and product-focused presentations for both internal and external audiences.

• Collaborate with Account Management and Marketing to deliver value messaging linked to the targeted markets and segments.
• Provide key inputs to enable marketing to develop Sales Enablement and Channel Enablement materials aligned to the new solutions' value propositions. Manage creation of and ensure quality of product artifacts. Align product and go-to-market planning and execution.
  

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in business, economics, engineering, or related field required; MBA preferred.
2. 7+ years of health care-focused experience in new product development and/or health care data industry.
3. 5+ years of demonstrated experience supporting strategic growth initiatives.
4. Strong business acumen to develop and communicate recommendations to leadership.
5. Excellent data synthesis and financial modeling skills to critically analyze and interpret market research and other data, to inform the development of business cases and plans.
6. Familiarity with emerging technologies and solutions.
7. Interpersonal skills and temperament to work collaboratively and cooperatively in a matrixed and complicated environment.
8. Strong oral and written communications skills; able to express complex business concepts effectively. Strong presentation skills required to evangelize products in the marketplace.
9. Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Works well with people from different disciplines with varying degrees of technical experience and can effectively inform a team toward a direction or recommendation based on data and insights.
10. Able to cultivate and sustain working relationships with executives at key clients, industry influencers, and other collaborators.
11. Some travel involved.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $119,074-$157,855. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.

RESPONSIBILITIES:

Customer Success Framework and Operations

• Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
• Align service models to account segments and growth opportunities to optimize customer engagement.
• Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
• Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
• Develop business cases to integrate or invest in technologies that support customer scale.
• Coordinate cross-functional collaboration to enhance the post-sale customer journey.
• Identify and monitor key ROI metrics internally and on behalf of subscribers.

Customer Engagement Oversight

• Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
• Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
• Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
• Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
• Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
• Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.

Staff Development & Management

• Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
• Analyze capacity and align resources to support team and individual goals.
• Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.

May include other responsibilities as assigned

REQUIREMENTS:

1. Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
2. Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
3. 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
4. 3+ years of people management experience required.
5. Previous experience managing customers in a healthcare-related context preferred.
6. Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
7. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
8. Strong external presence to communicate with customers and stakeholders.
9. Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
10. Some travel is required.

This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Job Title: Software Trainer (Hybrid)

Location: North Wilkesboro, NC (50% Travel Required)

Job Type: Full-time

About the Role:

We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.

Key Responsibilities:

•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)

•Customize training plans based on practice needs, user roles, and software configuration

•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A

•Maintain a deep understanding of product functionality, updates, and best practices

•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets

•Troubleshoot common user errors and guide users to solutions during sessions

•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction

•Gather and relay customer feedback to help shape product enhancements and training improvements

Qualifications:

•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding

•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)

•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)

•Ability and willingness to travel up to 50%

•Experience delivering software training

•High attention to detail and customer-centric mindset

•Tech-savvy with the ability to quickly learn new tools and features

Additional Qualifications:

•Experience working with remote or hybrid teams

•Instructional design or adult learning content development

•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

IDEOlogy Health is a privately held medical media & education company in the United States and we're changing how medical education is delivered and received. We provide integrated communication products, services, education, and research to professionals within health care and industry sciences and we are quickly becoming the \"go-to\" resource for physicians. We are experiencing unprecedented growth as the value of our products are realized by all the stakeholders we interact with.

The ever-changing health care communications industry requires us to stay ahead of the curve to create new ways of improving quality of life through healthcare communications, live events and medical education. We offer our associates countless opportunities for on-the-job training and professional development, and the ability to make a difference in the healthcare industry. We strive to create a culture that values dedication, hard work, collaborative events and community involvement.

As a member of the Events Team, the Events Coordinator will assist with the planning and execution of the company's 300+ medical education events from conception to completion. The Events Coordinator will be responsible for sourcing, coordinating, and managing events within Texas and other assigned locations. A successful candidate will demonstrate excellent professional and interpersonal communication skills, strategic planning skills, and the ability to troubleshoot when things don't go according to plan. Our Event Coordinators \"run the show\", navigating each essential step in the event process alongside their team. This is an exciting opportunity with room for growth for someone who is a team player, has a high attention to detail, is extremely organized and has a passion for learning more about events.

Responsibilities:

• Manage the operational delivery of assigned in-person, virtual, and hybrid events to include pre-event planning, day-of event execution, and post-event communication.
• Oversee the entire event life cycle including site selection, contract negotiation, F&B planning, A/V coordination, onsite event execution, vendor management, budget and reconciliation, and creation of required event logistics documents.
• Under limited supervision, serve as primary onsite contact and coordinate setup and tear down of events.
• Greet all attendees in a professional and friendly manner to create a welcoming atmosphere.
• Seek feedback from attendees, clients, and faculty to ensure a quality, educational experience.
• Create reports to analyze data of events to determine return on investment.
• Create and update department documents and presentations for each event.
• Work cross-functionally with department leaders and teams routinely to ensure they are informed of event project status.
• Participate in on-going training and development of company goals and direction to communicate with attendees.
• Responsible for maintaining company branded inventory for events and placing orders when needed.
• Travel about 60-70% annually for events and other company functions to assist in production of events and supervise vendor related logistics.
• Other duties as assigned.

What We Offer:

We are a rapidly growing Health Media company who celebrates those that sing off key against the beat, who are unfamiliar with convention, and not satisfied with the status quo. If you're one who can see the million shades of green in a field of grass, one who doesn't sit back and do what has already been done, you are welcome here. If you are one who sees a challenge as an opportunity and jumps at the chance to be rewarded for your performance, we want to get to know you.

Everyone here is an innovator or an innovator-to-be. At IDEOlogy Health, you can share your ideas and watch them grow. That happens here because everyone of us strives for a common goal, working together to make people's ideas stronger. We recognize and value the impact each employee makes because ultimately, that impact is felt by physicians and the patients they treat.

If this sounds like a place you feel you can make an impact, then you should also know that we offer a competitive salary with a phenomenal incentive opportunity and, of course, a full suite of benefits.

Position Requirements:

• Bachelor's Degree or 2-3 years of relevant experience in a similar
• Ability to demonstrate exceptional time management skills, manage projects, and meet deadlines.
• Excellent written and verbal communication skills including the ability to communicate to Senior Level Leaders within our organization as well as within our client organizations.
• Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role and understands the impact this role has on other business functions within the organization.
• Must be able to use time efficiently by prioritizing and planning work activities and events.
• Ability to make independent and sound decisions in all situations with limited supervision.
• Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed.
• Ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.
• Demonstrate effectiveness and flexibility with changing environments, responsibilities, tasks, and people.
• Identifies and resolves issues timely and ability to act quickly to fix issues. Escalates potential issues/concerns to senior leadership as appropriate.
• Must be comfortable working with basic audio-visual equipment to include routine inspection, inventory control, and troubleshooting when needed.
• Willingness to learn new technologies and work in multiple software platforms and
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Familiarity with Zoom Meetings, Survicate, HubSpot, and Slido is preferred but not required.

Physical Demands & Work Environment:

• Exerting up to 20 pounds of force occasionally to lift, carry, pull, or otherwise move objects.
• Walk and stand for extended periods of time especially at events
• Able to bend, twist, and reach especially during events
• Must be open to frequent travel and work occasional evenings and weekends as required.
• Hybrid work environment but candidate must be located in the Austin, TX area.

EOE Statement:

IDEOlogy Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of IDEOlogy Health are employed \"At Will.\" This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.