Information Technology Jobs in Kearny

1,876 positions found — Page 10

Industrial Maintenance Supervisor
✦ New
Salary not disclosed
NEWARK, NJ 1 day ago
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.

Principal Duties/Responsibilities:


To Live and Lead Safety


* Manages the Site Safety Program and ensures all policies are being followed by employees


* Drives housekeeping standards, including 5S


* Demonstrates leadership for employee safety and/wellness through Beyond Zero initiatives


To Inspire and Provide Clarity on Vision and Strategy


* Develops and displays a thorough understanding of site-level and company-wide strategic initiatives


* Actively supports positive change, working with the site staff to ensure understanding and effective implementation of new processes and procedures


* Communicates with the team to promote an understanding of the relationship between site actions and results and overall strategic objectives


To Own Our ATS Culture


* Drives day-to-day execution of team-related responsibilities/team priorities using the leadership competencies that support our ATS culture


* Displays behaviors that align with being self-motivated and emotionally intelligent


To Support Our Employees' Learning and Growth


* Manages employee performance and provides development opportunities


* Mentors/coaches employees regarding career planning, training, skills development using ongoing one-on-one communication


To Ensure and Drive our Business Results


* Leads and ensures the Operating System is understood, reinforced, and embedded


* Assists Site Manager in measuring and reporting key maintenance performance indicators including root cause analyses. Delivers on related action items, removes barriers, and addresses issues in order to promote continuous improvement


* Communicates and escalates priorities, issues, and equipment status to the customer as needed, playing a key role in developing and sustaining a positive and profitable relationship with the customer


* Assists Site Manager in managing expenses, such as labor, overtime, and material consumption. Approves any overtime worked by the team.


* Reviews work orders and ensures adherence to work schedules. Identifies and rectifies any gaps.


* Conducts and participates in team meetings as an influential leader.


Knowledge, Skills, Abilities (KSAs), & Competencies:


Essential KSAs:


* Associate's degree or equivalent from a two-year college with a minimum of 3 years of experience in a related field or an equivalent combination of education and experience


* Strong communication skills - verbal and written


* Strong computer skills, including Microsoft applications, web-based applications, and CMMS software


Desirable KSAs:


* Foundational business acumen (understanding contracts and the customer's business, negotiation, billing models, financial experience, relationship building)


* Planner/scheduler experience ideal


Pay Range - $92,324 - $123,100


ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.


ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.


ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.

ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
PDN-a14fac72-d2e5-40e4-a2e5-45b2b4a5c203
permanent
Commercial Legal Counsel
🏢 NICE
$250 +
Hoboken, NJ 3 days ago

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.


Who We Are

At NiCE, we are a global leader in AI-powered customer experience solutions, helping organizations transform how they engage with customers across every interaction. Our unified cloud platform, CXone Mpower, enables enterprises to manage and optimize 100 percent of customer engagements across voice and digital channels, combining contact center capabilities with advanced analytics, automation, and conversational AI. As an AI-first company, NiCE is advancing the next generation of intelligent, automated customer interactions through generative AI, virtual agents, and real-time decisioning to drive improved satisfaction, efficiency, and loyalty at scale. NiCE also offers complementary compliance and public sector solutions that extend our AI capabilities into regulated and mission‑critical environments. With more than 25,000 customers worldwide, including 85 of the Fortune 100, NiCE operates in over 150 countries. Learn more at the Role

As a Senior Legal Counsel on NiCE’s Americas Legal team, you will support high‑value commercial and technology transactions that are central to NiCE’s customer experience business. The role is focused on enabling growth of NiCE’s CXone Mpower platform through the negotiation and structuring of complex technology, SaaS, and strategic partnership agreements. You will work closely with sales, product, finance, security, and privacy stakeholders to address issues at the intersection of cloud technology, data protection, and regulatory compliance, while providing practical, business-oriented legal guidance.


In addition to transactional responsibilities, you will contribute to the development of scalable contracting processes, legal playbooks, and operational improvements to support a rapidly growing and evolving business. Reporting to the Associate General Counsel for NiCE Americas, this hybrid role requires two days per week in the office and offers the opportunity to operate as a trusted legal advisor within a global, AI‑driven customer experience organization.


Personal Characteristics

We are seeking a senior legal professional who demonstrates the following attributes:



  • Strategic and Commercial Mindset: Approaches legal issues with strong business judgment and creativity, delivering solutions that advance NiCE’s strategic and commercial objectives.
  • Collaborative Partner: Works effectively across cross‑functional and geographically diverse teams, building trust and influence with stakeholders at all levels of the organization.
  • Clear and Persuasive Communicator: Communicates complex legal concepts clearly and concisely, both in writing and verbally, with the ability to tailor messaging to different audiences.
  • Proactive Problem Solver: Manages multiple priorities with minimal supervision, anticipates risks, and drives matters to completion in a fast‑paced, evolving environment.
  • Adaptable and Resilient: Remains effective and composed amid change, ambiguity, and shifting business priorities.
  • Team‑Oriented Professional: Values collaboration and contributes positively to a high‑performing, engaged legal team culture.

Responsibilities

  • Lead Complex Transactions: Structure, negotiate, and manage sophisticated commercial and technology transactions across sales, product, and procurement, with a primary focus on enterprise cloud offerings.
  • Provide Legal and Regulatory Guidance: Advise on U.S. and international legal issues related to SaaS, data protection, cybersecurity, and commercial contracting, delivering practical, risk‑balanced guidance to the business.
  • Scale Legal Operations: Develop, maintain, and improve legal playbooks, templates, and contracting processes to increase efficiency and support a growing, fast‑moving organization.
  • Partner Cross‑Functionally: Collaborate with legal colleagues and cross‑functional stakeholders globally to align legal strategies with business priorities and key initiatives.
  • Anticipate Regulatory Change: Monitor and assess evolving laws and regulations affecting NiCE’s commercial activities and proactively advise on risk mitigation and compliance.
  • Enable the Business: Educate and train internal teams on legal, compliance, and contracting best practices to support informed and efficient decision‑making.
  • Build Trusted Relationships: Establish strong working relationships with internal stakeholders and external partners, balancing legal risk with commercial objectives.
  • Support Strategic Growth: Contribute to initiatives that advance NiCE’s global growth strategy and innovation agenda.
  • Other Legal Matters: Support additional legal projects and responsibilities as needed.

Requirements
Technical Expertise

  • Education and Licensing: Juris Doctor with strong academic credentials and an active license to practice law in at least one U.S. jurisdiction.
  • SaaS and Technology Experience: Minimum of 8 to 10 years of legal experience, with substantial experience supporting SaaS, cloud computing, and enterprise software transactions primarily on the vendor side.
  • Transactional Expertise: Demonstrated experience drafting, negotiating, and advising on complex SaaS and technology agreements, including Data Processing Agreements and, where applicable, Business Associate Agreements.
  • Legal Acumen: Strong working knowledge of data privacy, cybersecurity, and intellectual property law, including familiarity with U.S. and international data protection regimes and evolving regulatory trends.
  • In‑House Experience: Prior in‑house legal experience supporting a commercial or technology‑driven business environment.

Preferred Experience

  • Public Company or Global Environment: Experience supporting a U.S. publicly traded company and/or a global, multinational organization.
  • Operational Maturity: Proven ability to design, improve, and scale legal processes, templates, and playbooks in support of a growing business.
  • AI and Emerging Technology Law: Familiarity with evolving artificial intelligence and automated decision‑making laws and regulations in the United States and internationally, including emerging global frameworks such as the EU AI Act.

Core Skills

  • Excellent negotiation, drafting, and communication skills, with the ability to translate complex legal issues into practical business guidance.
  • Strong organizational skills and sound judgment, with the ability to manage multiple matters independently in a fast‑paced environment.
  • Collaborative, team‑oriented approach with the ability to build effective working relationships across functions, regions, and cultures.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


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Not Specified
Junior Business Analyst
✦ New
Salary not disclosed
Leonia, NJ 1 day ago

**THIS IS NOT A ROLE WITH FORCEBRANDS**


About the Role

A growing organization in the food and logistics space is seeking a Business Analyst to support the development and delivery of technology-driven solutions that enhance business operations. This role partners closely with cross-functional teams to gather requirements, improve processes, and support projects from design through implementation.

This position works alongside program management and business technology leadership to analyze core workflows, support system enhancements, ensure data accuracy, and drive adoption of new tools across the business.


Key Responsibilities

• Partner with stakeholders to understand business needs, challenges, and existing processes

• Translate requirements into functional specifications for development and implementation

• Maintain process documentation, workflows, and technical guides

• Support the design, testing, and rollout of technology solutions aligned with business goals

• Assist with EDI onboarding, data mapping, and system integrations

• Build and maintain dashboards and reports using Excel and BI tools

• Ensure data accuracy through validation, cleaning, and organization

• Develop training materials and support user adoption of new systems

• Provide post-implementation support and monitor solution performance


What They’re Looking For

• Strong organizational skills and attention to detail

• Ability to manage multiple priorities in a fast-paced environment

• Curious, proactive mindset with a willingness to learn new technologies

• Strong communication skills, both written and verbal


Qualifications

• Bachelor’s degree in Business, Computer Science, Data Analytics, or a related field

• 2+ years of relevant experience (internships included)

• Proficiency in Excel and familiarity with BI tools such as Power BI

• Experience with documentation tools and workflow mapping (flowcharts, swim lanes, etc.)

• Exposure to ERP systems and process improvement initiatives

• Familiarity with automation tools and emerging technologies such as AI is a plus


Additional Details

• Industry exposure to logistics, food, or technology is preferred

• Must be authorized to work in the U.S.

• Onsite role based in Northern New Jersey

Not Specified
Chief of Staff - AI & Automation
✦ New
🏢 Bullpen
Salary not disclosed
New York, NY 1 day ago

Chief of Staff – AI & Automation

Location: New York, NY (Midtown)

Work Model: Primarily in-office (4+ days per week)


Bullpen is partnering with a growing New York City real estate investment sales platform to recruit a Chief of Staff – AI & Automation to help modernize and scale the business through technology, automation, and AI-driven workflows.

This is a newly created role designed to improve operational efficiency, streamline internal systems, and help leadership implement new technologies across a high-performing brokerage team.

The position will work closely with senior leadership to identify operational bottlenecks, implement AI and automation tools, and build scalable processes that allow the business to operate more efficiently as it continues to grow.

This role is ideal for someone who enjoys building systems, implementing technology, and solving complex business problems through automation and data.


The Role

The Chief of Staff – AI & Automation will sit at the intersection of operations, technology, and strategy, helping implement systems and tools that improve how the organization operates day to day.

This individual will help streamline workflows, improve data management, and ensure new systems are successfully implemented and adopted across the team.


Key Responsibilities

• Identify opportunities to automate manual workflows and operational processes

• Implement AI tools and automation solutions across the business

• Optimize CRM systems and internal technology platforms

• Manage system integrations and external technology vendors

• Improve internal data management and reporting processes

• Partner with leadership to drive operational initiatives and technology adoption

• Help implement tools that support marketing, deal tracking, and client communication

• Ensure successful rollout and training of new systems across the organization


Ideal Candidate Profile

The ideal candidate is a builder and operator who enjoys implementing technology solutions that make businesses run more efficiently.

Candidates may come from consulting, technology, proptech, or operational roles where they have led initiatives involving automation, CRM systems, or digital transformation.

Experience working in fast-paced or entrepreneurial environments is highly valued.


Qualifications

• Approximately 7–10 years of professional experience

• Experience implementing automation, AI, or digital transformation initiatives

• Familiarity with CRM systems such as Salesforce or similar platforms

• Experience managing system implementations or technical integrations

• Strong project management and problem-solving skills

• Ability to work closely with leadership and cross-functional teams

Real estate experience is helpful but not required.

Not Specified
Implementation Manager - Level 2
Salary not disclosed
New York, NY 4 days ago

Description


What We're Looking For:

As a MeltwaterImplementation Manager, your primary responsibility is to facilitate a seamless onboarding experience for new Meltwater clients, ensuring the swift adoption of AI key features. Reporting to the program and Implementation Regional Manager, you will prioritize account setup and provide customized team training to ensure alignment with clients' objectives. You will play a key role in helping clients understand and leverage Meltwater's AI capabilities. Your role involves close collaboration with account teams and clients to ensure efficient knowledge transfer, precise solution installation, and configuration that surpasses client expectations.

Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our environment is tailored to nurture your leadership skills, encourage collaboration, and uphold principles of inclusive leadership. Collaborate with seasoned professionals and influential leaders who are committed to guiding you towards success.

Partner with us, and you'll integrate into a vibrant community that recognizes and celebrates your contributions, empowering you to make a meaningful impact.

What You'll Do:

  • Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.

  • Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.

  • Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience

  • Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.

  • Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.

  • Champion innovation and the adoption of emerging technologies across implementation practices

  • Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.

  • Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.

  • Assist in configuring and setting up the application to meet clients' desired outcomes effectively.

  • Construct and manage complex Boolean logic queries and analytics for insightful data extraction.

  • Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.

  • Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.

  • Conduct both online and in-person training sessions to facilitate platform proficiency among clients.

  • Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.

  • Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.

  • Effectively communicate project status and deliverables with internal and external teams to ensure project success.

  • Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.

  • Track milestones and document client interactions and insights to enhance overall client experience and relationship management.

  • Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.

What You'll Bring:

  • A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support

  • A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.

  • Empathy and an innate ability to understand customer needs, fostering rapid relationship development.

  • A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.

  • Business acumen and a comprehensive understanding of diverse departmental and industry requirements.

  • Proven ability to lead cross-functional teams and influence without direct authority

  • Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.

  • A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.

  • Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.

  • Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.

  • A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.

  • A deep understanding of and passion for media, news, and current affairs.

  • Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.

  • Excellent written and verbal communication skills in English. Spanish or another language is a plus.

  • The ability to legally work in the country of hire is required for this position.

What We Offer:

  • Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.

  • Excellent medical, dental, and vision options

  • 401(k) matching, life insurance, commuter benefits, and parental leave plans

  • Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.

  • Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Compensation Overview

  • Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.

Our Story

At Meltwater, we believe that when you have the right people in the right environment, great things happen.

Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.

Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.

We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
Not Specified
Travel Medical Lab Scientist
✦ New
Salary not disclosed
Jersey City 6 hours ago
Job Description

LanceSoft is seeking a travel Medical Lab Scientist for a travel job in Morristown, New Jersey.

Job Description & Requirements

- Specialty: Medical Lab Scientist
- Discipline: Allied Health Professional
- Start Date: 04/20/2026
- Duration: 13 weeks
- 40 hours per week
- Shift: 8 hours, days
- Employment Type: Travel

Strong preference for MLSs with Total Lab Automation experience

Skills:

1. Qualifications: BS degree is Medical Laboratory Science / Medical Technology
2. ASCP or equivalent Medical Laboratory Scientist certification
3. Previous laboratory experience preferred, but not necessary; new graduates welcome.

Education:

Required Education:
-Medical Laboratory Science / Medical Technology Associates degree required.

Preferred Education:
-BS degree in Medical Laboratory Science / Medical Technology is preferred.

Required Certifications & Licensure:
-ASCP or equivalent Medical Laboratory Scientist certification.

About LanceSoft

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we’re 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Benefits

- Weekly pay
- Medical benefits
Not Specified
Assistant/Associate Technical Designer
Salary not disclosed
New York, NY 3 days ago

Company Description

Founded in 2009, 32 Degrees is an activewear-inspired brand designed for department and specialty stores. The company utilizes innovative fabric technologies to create products such as ultra-light down packable jackets, innerwear, base layers, and a full athleisure line. Featuring advanced warming and cooling technologies, 32 Degrees Heat products provide lightweight warmth with anti-odor and anti-static benefits, while 32 Degrees Cool technology includes fast-drying, moisture-wicking fabrics to keep wearers dry and comfortable.


Role Description

This is a full-time, on-site role located in New York, NY for an Assistant/Associate Technical Designer.


The role involves supporting garment construction and fitting processes, collaborating on pattern making, and assisting with technical design aspects. Additional responsibilities include ensuring design accuracy and maintaining quality standards throughout the product lifecycle.


Qualifications

Assistant Tech -

  • Minimum 1 year experience in Technical design - Internship experience is acceptable
  • Associate Tech - Minimum 2-3 years experience in Technical design
  • Experience with Technical Design and a strong understanding of Garment Construction
  • Proficiency in Fitting processes and Pattern Making
  • Knowledge of Architecture principles as they apply to apparel design
  • Excellent attention to detail with strong problem-solving abilities
  • Ability to collaborate effectively with cross-functional teams
  • Bachelor’s degree in Fashion Design, Apparel Design, or a related field preferred
  • Proficient Microsoft Excel skill is required
  • General Computer skill set is required
  • Some level of Adobe Illustrator skill set is required
Not Specified
Change and Organization Development Strategist
✦ New
Salary not disclosed
New York, NY 1 day ago
Position Title: Change and Organization Development Strategist
Location:  New York 10010 (3 days onsite per week)  
Duration: 06 Months (Possible Extension/Conversion)
 
***Due to client requirements this role is only open to USC OR GC candidates***
 
MUST HAVE Qualifications
  • Apply a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
  • Develop and implement change management plans aligned with organizational objectives.
  • Conduct stakeholder analysis and change impact assessments
  • Identify and manage anticipated and persistent resistance
  • Consult and coach project teams in leading/driving change efforts
  • Design and deliver targeted talent and organization development programs to clients as needed, e.g., leader assimilation, development planning, coaching
 
Job Summary
This is an exciting opportunity to support Client’s Enterprise Change and OD Center of Excellence. This team plays a pivotal role in the company’s evolution by supporting leaders, managers, and employees through change- preparing for new skills and behaviors and reinforcing adoption.
 
This role requires a consultative approach and an execution-focused mindset as it partners with the business to provide best practice change management and organization development tools and strategies to help drive large scale and complex transformations while retaining a strong focus on our customer and employee first culture. The work includes, but is not limited to, assessing leadership alignment, stakeholder assessment, learning needs, communication strategies and end-to-end organizational development efforts.
 
The individual must be able to advise and influence leadership on appropriate tactics and initiatives regarding change and surface related risks to aid decision-making and continued action/progress.
The ideal candidate will have experience supporting change and transformation efforts within the financial services industry and/or large, complex corporate environments. S/he is a team player with a positive growth mindset who is adept at learning the business, creating internal partnerships, demonstrating empathy, fostering collaboration, and implementing solutions that reinforce organizational culture and inspire employee engagement.
 
What You’ll Do:
Change Management Strategy Planning
  • Apply a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
  • Develop and implement change management plans aligned with organizational objectives.
  • Conduct stakeholder analysis and change impact assessments
  • Identify and manage anticipated and persistent resistance
  • Consult and coach project teams in leading/driving change efforts
 
Organization Development
  • Diagnose needs and apply Organization Development techniques to help drive organizational, team, and employee effectiveness
  • Design and deliver targeted talent and organization development programs to clients as needed, e.g., leader assimilation, development planning, coaching
 
Measurement and Evaluation
  • Establish means to measure the success of change initiatives.
  • Conduct regular evaluations to assess the impact of change initiatives in support of business objectives
 
What You’ll Bring:
  • Bachelor’s degree preferred with specialized coursework in HR, I/O Psychology, Organizational Development, Organizational Behavior, or related disciplines.?
  • 3-5 years of Change Management and/or Organization Development experience; PROSCI Change Management Certification preferred
  • Experience supporting complex change initiatives- e.g., designing tools, assessing organizational impacts, implementing targeted strategies, and measuring outcomes.
  • Excellent verbal and written communication skills with ability to influence at all levels, including facilitating inclusive meetings of all sizes
  • Collaborative relationship builder and team player
  • Strong project management skills including fluency with MS Office and Teams and a willingness to embrace new technologies.


About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9

Not Specified
Customer Success Director
Salary not disclosed
New york city, NY 2 days ago
Customer Success Director

About

is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning productsPerformance (affiliate), Creator (influencer), and Advocate (customer referral)unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oral, and Fanatics, rely on to power more than 225,000 partnerships that deliver measurable business results.

Your

As a Customer Success Director (CSD) at , you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. You will develop strategic, goal-driven account plans and processes to ensure productive partnerships with our top clients. Capitalizing on our software suite, you'll build stronger & more successful marketing campaigns for your portfolio of brands. This role requires a strong technical aptitude, a solid understanding of the digital ecosystem, and the ability to think critically. Your contribution will be essential to our clients' success and the growth of our business.

What You'll Do

  • Deliver world-class support to our top clients
  • Maintain a balanced proactive/reactive relationship with your assigned accounts
  • Enhance Impact's presence within client organizations by cultivating relationships and conducting strategic review sessions with senior decision-makers.
  • Partner with our Sales organization to identify and capitalize on upsell and expansion opportunities
  • Dedicated duties include account monitoring, regular check-ins and relationship building
  • Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise

What You Bring

  • 5+ years Account Management or Customer Success experience, preferably B2B
  • Bachelor's Degree (Business, Marketing or related field a plus), or equivalent experience
  • Consistent track record of providing stellar support to customers
  • Strong understanding of the digital marketing ecosystem
  • Proficient in leveraging technology solutions, with a focus on SaaS and marketing tools
  • A healthy dose of initiative and the ability to remain flexible
  • Detail-oriented and able to efficiently prioritize tasks
  • Critical thinker and inventive problem-solver
  • Proven track record of quality verbal and written communication skills
  • Customer-focused, commercially minded, service-oriented
  • Enthusiastic teammate
  • Great conflict resolution skills
  • Excellent time management skills

Salary Range: $110,000 - $135,000 per year, plus an additional 25% Variable Commission Plan ($27,500-$33,750) and generous stock (RSU) award.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks

At , we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.

  • Strong extended health benefits : Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage
    • Insurance coverage (life, short-term disability, long-term disability, and more)
    • Health Care Spending Account
    • Two different Employee Assistance Programs
  • Flexible Working : Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
  • Health and Wellness : Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
  • A Stake in Our Growth : We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
  • Investing in Your Growth : We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
  • Parental Support : We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks of fully paid leave for the secondary caregiver.
  • Technology Financial Support : We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Locations: New York; Santa Barbara

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Pharma Segment Lead
✦ New
Salary not disclosed
New york city, NY 1 day ago
Pharma Segment Lead

IQVIA is a leading global provider of research and development, commercial solutions, and technology-enabled services to the life sciences industry. We help customers accelerate innovation and improve patient outcomes by combining deep scientific expertise with advanced data assets, transformative technology, and integrated services. IQVIA Digital builds on this foundation to deliver omnichannel engagement strategies powered by privacy-optimized data, advanced analytics, and scalable technology, enabling pharmaceutical companies to connect with healthcare professionals and patients in meaningful, measurable ways.

Role Summary

The Pharma Segment Lead defines and drives IQVIA Digital's segment-level strategy for pharmaceutical clients. This role sets the vision for how we position our capabilities and value proposition, ensuring alignment with client needs and market trends. The Pharma Segment Lead combines strategic thinking with hands-on storytelling, creating compelling narratives and resources that enable sales, marketing, and product teams to win and grow business. The role is accountable for measurable commercial outcomes and plays a critical part in IQVIA Digital's continued growth trajectory.

Key Responsibilities

Segment Strategy:

  • Develop and own the segment strategy for IQVIA Digital offerings across large pharma and other prioritized segments, including key accounts and EBP (pre-commercial, small, and mid-sized pharma).
  • Identify growth opportunities, prioritize products and solutions, and influence product development roadmaps to address gaps.
  • Participate in strategic forums such as product summits to pressure-test ideas and ensure alignment with market needs.
  • Monitor market trends, competitive dynamics, and customer needs to inform strategy and scenario planning.

Strategic Storytelling:

  • Craft and adapt executive-ready narratives that articulate IQVIA Digital's vision, capabilities, and proof points, tailored by segment and therapeutic area (oncology, rare disease, immunology, cardiometabolic).
  • Build clear, concise, and compelling presentations for client innovation days and senior-level engagements.

Collaboration & Client Engagement:

  • Lead planning for client innovation days and strategic meetings, partnering with Sales and Product to define objectives, storyboards, and partnership opportunities.
  • Serve as a commercial strategy SME in high-level pharma client meetings and innovation days.
  • Support Sales in key strategic meetings by co-leading preparation and delivery of material.
  • Collaborate with Marketing and Thought Leadership teams to shape and amplify IQVIA Digital's points of view, ensuring consistency across external engagements.

Commercial Enablement:

  • Package offerings for lead generation and sales enablement, ensuring resources are current and aligned with GTM priorities.
  • Contribute to strategic account reviews and cross-functional initiatives to integrate IQVIA Digital solutions into broader offerings.

Partner Strategy & Innovation:

  • Contribute to GTM partner strategy including leading evaluation, recommendation, and implementation of partners.
  • Identify emerging technologies or partnerships that could enhance IQVIA Digital's value proposition.

Customer Experience & Data-Driven Insights:

  • Champion a customer-centric approach to solution design and engagement.
  • Leverage data and analytics to inform strategy and track performance.
Qualifications

- 10+ years in pharmaceutical brand and/or marketing roles; agency experience strongly preferred.

- Management consulting experience in life sciences or healthcare strategy is highly desirable.

- Recognized industry presence through publications, speaking engagements, or thought leadership contributions.

- Proven ability to develop and deliver strategic narratives and executive-ready presentations.

- Deep understanding of pharma customer needs across functions and market trends shaping future requirements.

- Experience across major therapeutic areas (oncology, rare disease, immunology, cardiometabolic).

- Exceptional skills in strategic thinking, storytelling, slide design, and cross-functional collaboration.

Travel

Approximately 5% (one trip per quarter for client meetings or industry events).

To be eligible for this position, you must reside in the same country where the job is located.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

The potential base pay range for this role, when annualized, is $121,400.00 - $338,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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