Information Technology Jobs in Hines, IL

Job Title: Client Advisory Analyst

Position Summary:

Pareto Intelligence™ is a bold and innovative healthcare analytics organization redefining how health plans approach data, insights, and performance improvement. We are a team of passionate professionals driven to challenge conventional thinking and deliver transformative analytic solutions that others say are not possible.

Our Client Advisory Analysts are key members of this mission—immersing themselves in advanced data analytics, modeling, and problem-solving to drive measurable client outcomes. This role bridges data and decision-making, helping clients interpret analytical insights while contributing to the enhancement of Pareto’s proprietary tools and methodologies.

Essential Duties and Responsibilities:

• Serve as a trusted partner to clients, interpreting outcomes from Pareto’s suite of data analytic tools.
• Manage multiple client engagements and relationships concurrently.
• Apply critical thinking to develop customized analytic interpretations and solutions for client needs.
• Provide live demonstrations and user instruction for Pareto’s data analytic tools to current and prospective clients.
• Collaborate extensively with technical and non-technical team members to ensure seamless delivery and insight translation.
• Uphold the security, confidentiality, and integrity of client information across all engagements.
• Innovate by translating client feedback into enhancements for Pareto’s analytic and visualization tools.
• Contribute to process improvements and product evolution through active participation and solution-oriented thinking.

Education and Experience Requirements:

• Bachelor’s degree in data Analytics; Economics; Management Information Systems; Finance; Accounting; or a related field.
• Up to 2 years of consulting or data analytics experience.
• Strong quantitative and analytical skills with the ability to apply statistical analysis to unstructured problems.
• Proficiency in interpreting data outputs and translating findings into actionable insights.
• Demonstrated experience presenting analytics and system functionality to client stakeholders.

Skills and Attributes:

• Complex Problem Solving: Ability to identify and address challenges by evaluating information, assessing options, and implementing effective solutions.
• Critical Thinking: Ability to use logic and reasoning to evaluate alternative approaches and determine optimal strategies.
• Deductive Reasoning: Ability to apply general rules to specific problems to derive accurate conclusions.
• Inductive Reasoning: Ability to identify patterns and relationships across diverse data and scenarios.
• Communication Skills: Strong oral and written communication skills with the ability to convey complex ideas clearly.
• Quality Assurance: Commitment to accuracy, precision, and thorough self-review of analytical outputs.
• Adaptability: Ability to thrive in an entrepreneurial environment where learning and innovation are continuous.

Travel Requirements:

The successful candidate must be willing and able to travel as needed; estimated travel is less than 25% of the time.

Compensation and Benefits:

The expected base salary for this position ranges from $75,000 - $85,000 USD with a bonus target of up to 5% of the base salary. We do consider a wide range of factors when making offer decisions, including (but not limited to) the scope and responsibilities of the position, a candidate’s relevant skills, training, experience, education and where applicable, licensure and certifications obtained. We also consider organizational and market factors when making offer decisions.

Equal Employment Opportunity Statement:

Convey Health Solutions is an Equal Opportunity Employer committed to fostering an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Convey Health Solutions also provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. Applicants requiring accommodation during the application or interview process should contact the Human Resources department.

The Convey Health Solutions family of companies, including Pareto Intelligence™, delivers a powerful combination of purpose-built technology, advanced analytics, and expert services to help health plans thrive in a complex, post, Affordable Care Act environment.

As a trusted partner to Medicare and commercial payers, we provide scalable, compliant solutions that span the entire member lifecycle, from enrollment and billing to risk adjustment, Stars performance, and member engagement. Pareto’s deep analytics and financial intelligence complement Conveys’ operational expertise, enabling our clients to improve performance, reduce costs, and create better healthcare experiences for millions of Americans, especially seniors and vulnerable populations.

Together, we help health plans scale smarter, grow stronger, and make healthcare work better for the people who need it most.

Learn more at

Title : D365 Program Manager - Operations Support

Location: Chicago , IL

Job Type : Contract

Job Overview

As a D365 Program Manager, you will be responsible for overseeing the successful implementation and management of Microsoft Dynamics 365 solutions across our organization. You will work closely with various teams to understand business requirements, develop project plans, and ensure the successful execution of these plans. Your role will involve managing resources, coordinating with vendors, and ensuring that the project is delivered on time and within budget. You will also be responsible for training staff, managing risks, and resolving any issues that may arise during the project lifecycle.

Responsibilities

• Oversee the implementation and development of Dynamics 365 within the organization.
• Coordinate with various teams to ensure project goals and objectives are met.
• Provide training and support to staff on Dynamics 365 usage.
• Monitor project progress, address potential issues, and adjust schedules as needed.

Required Skills

• Proficiency in Dynamics 365
• Strong project management skills
• Excellent communication and leadership abilities

Education

• The candidate must have a bachelor’s degree in computer science, Information Systems, Business Administration, or a related field.
• A master’s degree or relevant certifications in project management or Microsoft Dynamics 365 will be an added advantage.

Preferred Skills

• Knowledge of Finance
• Understanding of Supply Chain
• Experience in Applications Support and Enhancement
• Familiarity with Agile methodologies
• Experience with CRM systems
• Knowledge of Power BI
• Understanding of Azure DevOps
• Experience in Business Analysis
• Familiarity with SQL Server
• Knowledge of Microsoft Office Suite

Required Experience

• Between 12 to 15 Years

Principal Duties / Responsibilities:

• 
  
• Promotes and adheres to the ATS safety culture.
  
• Ensures compliance with regulatory requirements and ATS policies and procedures.
  
• Partners with internal/external customer for engineered solutions to improve reliability and throughput.
  
• Identifies opportunities for Capital Expenditures for equipment replacement with supervision (develops and communicates ROI).
  
• Champions operating systems, critical elements, and best practices to enable a precision reliability culture.
  
• Knowledgeable application of common precision tools and practices.
  
• Fully understands reliability centered maintenance and deliverables (equipment specific maintenance plan -ESMP).
  
• Actively collaborates with maintenance team on the use of predictive, preventative, and precision maintenance technologies and strategies designed to identify or control risks prior to failure and ensure optimum maintenance execution.
  
• Understands and performs failure mode & effects analysis.
  
• Advanced understanding of Work Execution Management (WEM) to train and mentor on gaps & improvements identified through reliability strategy session performance.
  
• Performs, trains, and coaches ATS Root Cause, Bad Actor, and Fault Tree Analysis.
  
• Collaborates with leadership on alignment of ATS/Customer KPIs.
  

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

• 
  
• Bachelor's degree in engineering (ABET accredited) or equivalent experience (ex. heavy industrial maintenance, reliability, or operations experience).
  
• Minimum of five years of reliability experience.
  
• Demonstrates ability to perform full array of reliability tool sets.
  
• Experience in Performance of RCA.
  
• Experience & Performance with RCM & FMEA.
  
• Master Level Proficiency in Predictive Technology.
  
• Vibration I Certification.
  
• Infrared I Certification.
  
• Machine Health Monitoring Strong Proficiency.
  
• Coaching & Experience with Work Execution Management.
  
• Strong technical understanding of electrical or mechanical components, tools, and designs.
  
• Ability to complete a failure mode effects analysis, cause and effect diagrams, root cause failure analysis, life-cycle costing, and risk analysis.
  
• Ability to research and apply new equipment technology / trends.
  
• Robust problem solving, mathematical, analytical, and decision-making skills.
  
• Proficiency with computers, maintenance systems, and applications, including Microsoft Office.
  
• Strong verbal communication, facilitation, and presentation skills.
  
• Strong reporting and technical writing capability.
  
• Ability to build and maintain positive, professional relationships.
  
• Demonstrated Leadership skills and experience collaborating with cross functional teams.
  

Desirable KSAs

• 
  
• Desire to develop into a leadership role
  
• Experience with data trend analysis, vibration analysis, motor current analysis, oil analysis, lubrication and hydraulic testing, laser alignment, nondestructive testing, infrared thermography, ultrasound technology, acoustic reliability technology, Weibull analysis, and Six Sigma or Lean Manufacturing methodologies
  
• Knowledge of various government regulations such as, Current Good Manufacturing Practice (cGMP), National Electrical Testing Association (NETA), Environmental Protection Agency (EPA), and Occupational Safety and Health Administration (OSHA)
  
• Ultrasound I Certification
  
• Maintenance Lubrication Analyst I Certification
  
• CMRP/ARP/CRP/CRL Certification
  
• Green Belt certification
  
• STS certification
  

Competencies:

• 
  
• Drive & Motivation
  
• Interpersonal Skills
  
• Task Management
  
• Strategic Skills
  
• Customer Focus
  
• Self-awareness
  
• Management & Leadership
  

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

Principal Duties/Responsibilities:

* Ensure all equipment is operating safely.

* Perform all necessary inspections and report all deviations to management.

* Perform all PM's and track service calls as required.

* Adjust settings to maintain safe and efficient operation of Stationary equipment.

* Keep records of all spare parts and inventory levels, gaskets, chemicals, pumps, etc.

* Perform any added training necessary to maintain licenses or newer technology.

Knowledge, Skills, Abilities, & Behaviors Required:

* High School diploma/GED required and 4 years of related experience.

* Stationary Engineer license required with proof of certification.

* Experience with building automation systems including pneumatic and electronic controls.

* Knowledge and experience of Boiler System, Ammonia and Freon Chillers, Air Compressors, Glycol and AHU cooling systems, Fire protection system, Air Handling system, Waste Water system and Hot oil system.

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

Principal Duties/Responsibilities:

* Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.

* Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. Compiles alternative packages for purposes of retrofit, upgrade, or alternative functionality of equipment.

* Independently performs maintenance as per industry standards; creates maintenance standards and instructions for altered or new manufacturing equipment.

* Directs customer counterparts in maintenance optimization efforts, reliability, and preventative maintenance processes.

* May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.

* Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes

* Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. Compiles technical manuals, operations, and maintenance processes relevant to equipment upgrades and automation integrations.

* Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.

* Alters, troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.

* Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.

* Conducts on-the-job training and leads technical programs for technical development of customers and coworkers

* Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* High School Graduate or equivalent (GED).

* Associates degree with a Technical focus and 12 years of related experience in specific industry; or, 15 years of experience in specific industry.

* Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.

* Must be able to use basic hand tools and specialized tools, and programming software as appropriate.

* Travel required. (Daily)

Desirable KSAs:

* Experience in condition based maintenance techniques, precision mechanical alignments, maintenance of applicable process equipment, and automation integration.

* Robust experience in programmable logic controllers, field device troubleshooting, maintenance of electrical drive and motor systems, and motion control devices.

Competencies:

* Communications

* Customer Focus

* Personal Discipline

* Safety

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

• 
  
• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
  
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  
• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  
• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  
• Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
  
• Under the direction of the area supervisor, perform daily activities accurately and on time.
  
• Maintain a safe and professional environment.
  
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  
• Maintains required records and documentation.
  
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  

• 
  
• Ability to provide quality, error free work in a fast-paced environment.
  
• Ability to work independently with minimal on-site supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  
• Must be able to make decisions based on established procedures and exercise good judgment.
  
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  
• Capable of handling multiple priorities in a high-volume setting.
  
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
  
• Training locations may vary based on trainer availability.
  

• 
  
• High school diploma or equivalent REQUIRED.
  
• Medical training: medical assistant or paramedic training preferred.
  
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.
  

• 
  
• 1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
  
• 2 years in a Patient Service Center environment preferred.
  
• Customer service in a retail or service environment highly preferred.
  
• Keyboard/data entry experience..
  

Principal Duties/Responsibilities:

* Performs competent break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to determine root cause of problem; dismantling devices to gain access to and remove defective parts; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; and performing troubleshooting and repair of electrical circuitry and mechanical systems.

* Identifies parts, supplies and repair items as necessary for equipment maintenance and repair.

* With minimal instruction, performs maintenance as per industry standards.

* Works with customer counterparts to execute maintenance, reliability, and preventative maintenance procedures.

* May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.

* Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes

* Documents work performed in service reports, and applicable management systems.

* Performs routine processes with and within industrial control systems to troubleshoots and analyzes complex equipment, perform equipment maintenance, and to resolve equipment problems.

* Utilizes in-depth application of electrical, mechanical, and fluid power aptitude to troubleshoot and repair equipment.

* Completes and conducts on-the-job training and technical self-study programs for career development.

* Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* High School Graduate or equivalent (GED).

* Associates degree with a Technical focus and 5 years of related experience in specific industry; or, 7 years of experience in specific industry.

* Must be able to use basic hand tools and specialized tools as appropriate.

* Possesses working knowledge and experience regarding electrical, mechanical, and fluid power systems in related fields. Can analyze the problems, synthesize alternative solutions, and perform repairs

* Travel required. (Daily).

Desirable KSAs:

* Experience in preventative maintenance techniques, precision measuring, mechanical alignments, and general maintenance of applicable process equipment.

* Exposure to programmable logic controllers, field devices, and electrical drive and motor systems.

Competencies:

* Communications

* Customer Focus

* Personal Discipline

* Safety

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.