Information Technology Jobs in Hell Michigan
151 positions found — Page 9
Founded in 1991, the Center for Family Health (CFH) is a Federally Qualified Health Center (FQHC) serving more than 31,000 patients annually across seven locations, including medical, dental, and school-based clinics. We provide high-quality, patient-centered care regardless of ability to pay.
Dental Hygienist
Jackson, Michigan | Center for Family Health
$5,000 Sign-On Bonus (paid according to program guidelines)
Make a difference in your community—every day.
Join a mission-driven team dedicated to Opening the Door to Healthcare for All.
Why This Role Matters
As a Dental Hygienist at CFH, you'll do more than provide clinical care, you'll help improve oral health, build trust with patients, and support whole-person care across our community. This role is an important part of our dental team, combining preventive treatment, patient education, and compassionate care in an environment that values collaboration, communication, and purpose.
What We Offer
We provide a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:
- Medical, Dental & Vision Insurance
- Flexible Spending Account (FSA) & Health Savings Account (HSA)
- Employee Assistance Program (EAP)
- Short-Term & Long-Term Disability
- Employer-Paid Life Insurance + Voluntary Life Options
- 403(b) Retirement Plan with 3% employer match after one year
- Continuing Education Fund
- Public Service Loan Forgiveness (PSLF) eligibility
- Generous Paid Time Off
- 9 Paid Holidays + 1 Personal Holiday
- Perfect Attendance Bonus (eligible hourly staff)
- Discounted Jackson YMCA Membership
Your Day-to-Day
In this role, you will:
- Provide dental prophylaxis services, including, cleaning, scaling, and polishing teeth
- Identify potential concerns during initial examination and communicate findings to the dentist
- Apply topical fluoride, medicants, antiseptic rinses, and sealants as prescribed or treatment planned
- Educate patients on oral hygiene, dental care, and healthy habits
- Prepare patients fox-rays and take, expose, develop, and mount x-ray films
- Assist with rooming emergency patients as needed
- Clean, disinfect, and maintain dental and x-ray equipment
- Administer local anesthesia
- Support a safe, compliant, and patient-centered care environment
What Makes You a Great Fit:
- Licensed Dental Hygienist in the state of Michigan
- BLS certification required or ability to obtain
- Strong communication and patient education skills
- Excellent customer service and computer skills
- Ability to work independently and as part of a team
- Strong time management, prioritization, and confidentiality practices
We look forward to learning more about you!
Center for Family Health is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Responsibilities:
- Review drawings, specifications, and pre-bid information to define project scope and pricing requirements
- Prepare detailed trade scopes of work and supporting documentation for internal review
- Solicit, analyze, and level subcontractor and supplier bids to ensure accuracy, alignment, and competitiveness
- Develop pricing alternatives and recommend best-value solutions based on cost, quality, constructability, and materials
- Build and maintain strong relationships with owners, consultants, engineers, subcontractors, and suppliers
- Support project teams after award, including pricing change orders and assisting with contract-related issues
- Collaborate with the proposal coordinator to assemble complete proposals, including schedules, narratives, and organizational charts
- Develop conceptual estimates and proposals to support business development efforts
- Negotiate and issue subcontracts
Qualifications:
- Bachelor’s degree in Civil Engineering or Construction Management preferred
- 7+ years of estimating experience in commercial or civil construction
- Proficiency in Microsoft Office and experience with preconstruction and estimating software
- Strong knowledge of estimating methodologies, cost control, and conceptual estimating
- Ability to develop accurate, well-organized proposals with minimal supervision
- Clear written and verbal communication skills to remember and explain inclusions, exclusions, and clarifications
- Strong organizational skills with the ability to manage multiple priorities effectively
Akkodis is seeking Senior Mechanical Engineer in Northville MI 48168
Job Title: Senior Mechanical Engineer
Location: Northville MI 48168
Pay Range:$55/hr - 60/hr (The pay range may be negotiable based on experience, education, geographic location, and other factors)
Duration : 12 Months Contract
Job Description:
The Senior Mechanical Engineer is responsible for the development of cockpit electronics, such as In-Vehicle Infotainment, cluster and central information displays and interior monitoring products.
The main missions of the role are:
- Develops Mechanical product design (automotive Displays which are integrated to Instrument Panel or a Seat back) that are feasible to produce, while meeting the customer specifications & relevant industry standards / regulations
- Has prior experience in automotive Cluster Display and/or Center stack Display
- Selects materials & performs engineering calculations for mass, strength and required mechanical performance targets
- Has knowledge of design standards for Head impact
- Has knowledge of Cover Lens design using plastic or glass & exposure to coatings applied on the Cover Lens (AR/AG/ AFP/ HC)
- Brings technical know-how on automotive interior packaging and fits & finish
- Has expertise of Packaging of PCBs and exposure to Thermal management
- Owner of the Bill of Material (BoM) during development and for changes
- Provides GD&T and tolerance stack-up analysis; Approves 3D & 2D
- Supports DFMEA creation and upkeeping
- Shares information for Thermal simulation & other NVH related FEA studies
- Has knowledge of “Class A” surface Appearance Approval process
- Create product definition that will meet or exceed program QCD targets
- Selects appropriate manufacturing processes such as injection molding, stamping, casting, optical bonding, ultrasonic welding etc.
- Coordinate with suppliers on manufacturing feasibility and tooling
- Supports DV and PV test execution and propose design changes needed
- Coordinate prototype and/or 3D printed parts to assist in development of products and the debugging & resolving of issues
- Proactively solve mechanical problems, design issues, and specification discrepancies with the customers, suppliers, and internal teams
- Travel to customer engineering centers (local) and manufacturing sites as needed during the product launch
- Support Program Development Lead on assigned engineering milestone deliverables as tracked in Promise (Program Management System)
- Participate to RFI/RFQ process by providing the BOM and initial package concept.
- Commitment to the highest ethical standards and willingness to adhere to Faurecia’s Code of Ethics and Code of Management
Experience:
- Minimum 7 years of mechanical engineering role in an OEM or Tier-1 automotive industry
- Experience in Packaging of Automotive Display products or similar
- Experience / exposure to CAD & PLM software (Teamcenter, CATIA, NX or similar)
Skills and competencies:
- Familiarity in understanding the mechanical, thermal, stress, and other FEA simulation results and interpretation
- Familiarity with FMVSS, IATF/TS16949 and ISO/IEC requirements
- Competent using Microsoft Word, Excel, and Power Point
- Ability to work in a fast-paced environment
- Excellent written and oral communication skills
- Excellent organizational skills
- Manages ambiguity, manages complexity, customer focus.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Puneet Rajput
Resource Development Manager
T
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Akkodis is a commercial brand under which both AKKA & Modis entities operate.
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The core hours are 4 pm - 12:30 am.
The hourly rate for this position is $33.35 per hour.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you'll do:
Our team is looking for a motivated individual to join its team as a TIG Welder. The TIG Welder will be responsible for the set up and production of all jobs assigned, following all safety and team guidelines to produce parts that will meet or exceed Eaton and customer specifications.
Essential Functions:
Tig Welding Titanium, Aluminum, Inconel, Stainless Steel and Carbon materials ranging in thickness from 0.020\" to 0.120\" and O.D.'s from 0.188\" - 2.00\"
Inspection of parts using fixtures, gages, and other inspection equipment.
Using blueprints to accurately create welds.
Active involvement in creating a safe workspace and following safety best practices.
Work on cross functional Lean/Continuous Improvement Teams to improve manufacturing process efficiency and customer quality and delivery performance.
Qualifications:
Basic Qualifications:
Minimum education of a high school diploma or GED completion required.
Certification in welding from a technical school, and/or a minimum of 1 year (GTAW) TIG welding experience.
This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
No relocation benefit is offered for this position. Only candidates residing within the immediate Jackson area (50 miles) will be considered for this position.
Preferred Qualifications:
Experience with Miller Dynasty Power Supply preferred.
Ability to read and interpret blueprints and WPS/PQR instructions preferred.
Demonstrated aptitude using calipers, micrometers and visual weld inspection knowledge preferred.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-8 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Powerwell is a leading recruitment firm helping our clients discover top talent. We are recruiting for an Intellectual Property (IP) Patent Paralegal. Candidates must have at least five years of IP Patent Paralegal experience and be able to work a hybrid work schedule.
Job Description:
Our client is a premier business law firm, based in Michigan with an international practice and recently recognized in Michigan as one of the 101 Best and Brightest Places to Work. We are seeking an Intellectual Property Patent Paralegal/Specialist to provide legal support on a variety of tasks focused on patent matters, including gathering of preliminary technical information for patent assessment, monitoring deadlines for various domestic and foreign patent activities, and handling routine activities in connection with the maintenance and protection of domestic and foreign patents. The person will also assist with the docketing of U.S. and foreign patent matters, including patents, license agreements, and related contested matters.
Additional Information:
- Looking to fill this role in Kalamazoo, MI; Ann Arbor, MI; Bloomfield Hills, MI; Lansing, MI; Grand Rapids, MI; Chicago, IL; Washington, D.C. offices.
- Hybrid/4 days in office for the first 6 months. 3 days in the office, 2 days at home is standard firm policy.
Responsibilities:
- Coordinates domestic and international filings with the USPTO and foreign law offices and/or other foreign entities.
- Maintains docket system of due dates for actions including responses, renewals, oppositions, Patent Cooperation Treaty (PCT) requirements and payment of patent annuities in foreign countries.
- Prepares and files various documents with the USPTO or foreign counsel.
- Prepares and records assignments.
- Prepares correspondence to clients.
- Prepares status summary reports for attorneys and clients.
- Reviews and takes action on correspondence received from foreign associates.
- Obtains legalizations and certifications.
- Research and compile information pertaining to national and international patent rights including searches of USPTO records, industry databases and general legal research.
Qualifications:
- Bachelor's Degree required and Paralegal Certification preferred.
- At least five years of IP Patent experience required.
- Knowledge of and familiarity with U.S. and foreign patent work (prosecution, maintenance and renewals).
- Strong computer literacy, including proficiency in Word, Excel, and the ability to work with Innovation, PATTSY, Lexis/Nexis, and other research databases.
- Must be a problem solver, willing to work and think with independence, handle confidential information with discretion, and accept responsibility for producing work that is consistently complete and accurate.
- Exceptional organizational skills, highly versatile and adaptable and able to multi-task in a pressured environment.
- Ability to handle a high volume of work and work through projects with minimal supervision.
- Strong attention to detail and follow-up skills.
- Strong interpersonal and teamwork skills.
- Excellent work ethic and a commitment to professionalism.
- Willingness to learn and use new research materials and practice tools.
Our Client’s Benefits:
- Medical coverage:
- Comprehensive medical plan options are available: HDHP, HMO, or PPO.
- Option to receive a monthly stipend for waiving medical coverage.
- Health savings account option available to those who enroll in HDHP.
- Dental coverage:
- Firm-paid monthly premium for comprehensive dental coverage for employee and eligible family members.
- No age limit on orthodontic coverage.
- Optical coverage:
- Firm-paid monthly premium for comprehensive optical coverage for employee and eligible family members.
- Wellbeing:
- Student loan debt refinancing through Sofi and CommonBond.
- Mortgage loans and refinancing through Rocket Mortgage, LLC.
- CPR/AED training.
- Employee Assistance Program (including free Travel Assistance).
- Homethrive Caregiving Assistance Program
- TOOTRiS Childcare Sourcing Program
- 401(k):
- Firm-paid matching contribution of 25% on the first 5% of compensation contributed; immediate 100% vesting in matching contributions.
- Employee may contribute up to 50% of annual compensation, subject to the IRS limits and participation may start as early as 3 months after hire.
- Plan permits Roth contributions, after-tax contributions, and hardship distributions.
- Profit Sharing:
- Firm-paid annual contribution of 5% of compensation into your retirement account; immediate 100% vesting in profit sharing contributions.
- 1 year waiting period waived for business professionals with 10 years’ legal industry experience.
- Life Insurance and Accidental Death and Dismemberment (AD&D):
- Firm-paid premium for Basic Life and Accidental Death and Dismemberment insurance coverage.
- Supplemental life insurance, supplemental AD&D insurance, and dependent life insurance available at an additional cost.
- Disability Income Protection:
- Firm-paid premium for disability coverage.
- Advantageous option to pay tax on the Firm-paid premium for a tax-free benefit.
- Disability benefit is 60% of base earnings.
- Reimbursement Programs:
- Fitness reimbursement for fitness improvement programs or the purchase of fitness equipment.
- Transportation allowance offered to employees who work in offices where they must pay to park.
- Tuition Reimbursement of up to $2,500 annually for eligible tuition costs.
- Voluntary Benefits:
- Flexible spending accounts for both health care and dependent care
- Long-Term Care Insurance
- Critical Illness Insurance
- Accident Plan Insurance
- Pet Insurance
- Discounts:
- A wide variety of discounts are offered through Firm clients and vendors, such as:
- Travel and entertainment
- Computer purchases
- Mobile device services
- Vehicle purchases (GM, Ford, and Volkswagen)
- Paid Time Off:
- Generous paid time off All Purpose Leave (APL) program
- Paid holidays
- Paid parental, bereavement, and jury duty leave.
- Flexible scheduling
- Paid time off for Firm sponsored community service event(s).
- Rewards & Recognition:
- Competitive compensation program
- Performance-based bonus opportunity
- Anniversary gift program, S.T.A.R. awards, annual business professional appreciation celebration, new baby, marriage, and employee birthday recognition, on-site celebrations of milestone events, holidays, and more!
- Community Involvement:
- The Firm supports and sponsors many community involvement events, e.g., Chapter One Volunteer Tutoring program and the Client Annual Day of Service.
An international industrial tapes and plastic materials company is currently searching for a Remote Automotive Sales Representative to join their company in the Greater Detroit area. The ideal candidate has 5 years of sales management and business development experience in an automotive industry or/and in chemical/plastic materials. This is a full-time, direct hire position.
Remote Automotive Sales Representative Responsibilities Include:
- Identify new business development opportunities, and establish relationships with potential customers within assigned sales territory
- Work with customers to determine appropriate solutions to their needs, assist with new product applications, and answer questions and requests for information regarding product details, issues, etc.
- Create price quotations and negotiate price / costs with customers
- Secure product orders and follow up on tracking and delivery
- Developing sales strategies with other sales members
- Collaboration with accounting departments to address any issues on account receivable
- Visit existing customers and potential new clients to receive potential sales and monitor any future projects and product problems
- Market research and analysis
- Business travel to the customer’s sites as needed (around 35%)
- Other duties as assigned
Remote Automotive Sales Representative Responsibilities Include:
- Minimum Bachelor’s degree in a Business or Aerospace Engineering field preferred
- At least 5 years of sales management and / or business development experience in parts manufacturing company
- Familiarity with manufacturing processes in industrial tapes are plus
- Hunter mentality with ability to research and generate new sales leads and opportunities
- Strong communication and collaboration ability in a multicultural environment
- Ability to prioritize tasks and good organizational skills
- Ability to travel to customer’s site as needed
- Good computer skills and proficiency in Microsoft Office applications
- This position includes manufacturing and office work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.
Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you’re a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.
We prioritize direct applicants; third-party resumes may not be reviewed.
Remote working/work at home options are available for this role.
Role: Healthcare EDI Developer
Summary
We are expanding our Encounter Development team and seeking a Healthcare EDI Developer to support enterprise encounter reporting through timely, accurate generation and submission of 837D X12 encounter files.
Job Responsibilities
· Execute recurring operational tasks to generate encounter data files; monitor daily production jobs, troubleshoot issues, and drive error investigation through resolution.
· Design, build, and maintain X12 EDI 837 encounter processing workflows.
· Ensure solutions comply with HIPAA and X12 standards, including state- and client-specific implementation guides.
· Perform unit, integration, and regression testing for EDI processes and related data flows.
· Interpret and reconcile 999, 277, 835, and custom state/client response files associated with encounter submissions.
· Develop and maintain data mappings between internal application data models and EDI segments/loops.
· Implement corrective actions to remediate defects and reduce or eliminate repeat issues.
· Partner with external clients and internal operational teams on new client implementations and changes to existing submissions.
· Create and execute EDI test plans and provide clear, timely status updates to internal stakeholders and clients.
Experience and Qualifications
· 3+ years of relevant experience in the healthcare industry, Dental preferred
· 3+ years of experience in a data analyst role, preferably supporting healthcare EDI.
· 1+ years of experience developing post-adjudication X12 837 files (required).
· 1+ years of SQL experience.
· Working knowledge of HIPAA X12 standards, specifically the 837 claim/encounter transaction.
· Strong attention to detail with the ability to analyze client needs and accurately document processes.
· Excellent analytical, troubleshooting, and communication skills.
· Experience with IBM Sterling B2B Integrator is preferred.
Overview & Summary
The Event Coordinator supports the planning and execution of C3’s private B2B events—regional networking events, webinars, and our annual C3 Tech Summit (500+ attendees). This is an entry-level, fully remote role designed for someone who is organized, detail-driven, and energized by bringing experiences to life. You’ll own day-to-day coordination for many of our smaller events and support our Events Manager on larger programs (Tech Summit and Executive Retreats). Your focus is making sure timelines stay on track, logistics are buttoned up, attendee and asset details are accurate, and communications go out cleanly and on time. This role requires ~25% travel during peak season (May–November) to support events across Michigan, Indiana, Wisconsin and the Chicagoland area—typically 1–2 nights at a time.
Company Overview
C3 Technology Advisors is where innovation meets impact. We guide enterprises to smarter decisions in CX, complex connectivity, and cybersecurity powered by superior insights, a proven process, and a people you can trust. Our culture is electric, fueled by curiosity, ingenuity and action, confidence, extreme ownership and deep care for the success of others. Here, you don't just work in tech, you help shape the future of it.
Key Responsibilities
- Event logistics (regional events & webinars): Coordinate the operational details that keep events running smoothly - venue research and booking, coordinating event service providers (catering, AV, etc.) for smaller events, shipping materials, managing run-of-show details, and supporting virtual event setup and execution.
- Support flagship programs: Assist with execution for larger events like the C3 Tech Summit and select retreats—helping with operational coordination, timelines, attendee flow, and on-site needs under the direction of the Events Manager.
- Timeline & task management: Own event project plans and task lists in our project management platform. Ensure tasks are assigned, deadlines are met, details don’t slip, and risks are flagged early.
- Attendee tracking & reporting: Maintain RSVP lists, registration tracking, check-in lists, and post-event attendance data (e.g., in Smartsheet/CRM). Help compile post-event metrics and feedback so the team can measure success and improve the next event.
- Event communications: Coordinate event-related email sends and updates (invites, reminders, logistics details, and post-event thank you messaging). Partner with the marketing team to keep landing pages and thank-you pages accurate and up to date.
- Supplier sponsor coordination: Support event sponsorship operations with our Suppliers (solution providers in our portfolio) and Premier Partners—collect logos/assets, manage sponsor prep details, send confirmation/prep/thank-you communications, and help ensure sponsor deliverables are executed smoothly.
- Budget & documentation support: Help keep internal event documentation current (budget trackers, templates, checklists, sponsor trackers). Support invoice/purchase tracking and general event documentation hygiene.
- On-site event support: Travel to select events to assist with day-of execution—set-up support, check-in, coordinating with venue staff, troubleshooting details, and helping ensure an excellent attendee experience.
We are seeking an execution-focused Compliance Operations professional to support a regulated, vehicle-based technology program operating across the U.S. and Canada. This role is embedded within operations and is responsible for monitoring, documenting, and executing regulatory requirements. This is not a legal advisory role — it is hands-on compliance execution and oversight.
Key Responsibilities
- Monitor compliance requirements related to vehicle operations across jurisdictions
- Maintain regulator-ready documentation (permits, approvals, vehicle classifications, etc.)
- Track Temporary Import Bond (TIB) conditions, including vehicle locations and approved usage scope
- Conduct ongoing compliance monitoring and escalate risks or issues proactively
- Support audits, inspections, and regulatory inquiries with accurate documentation and reporting
- Coordinate cross-functionally with operations, logistics, and program teams to ensure adherence to regulatory obligations
Mandatory Skills & Qualifications
- Bachelor’s degree (BS/BA) in Math, Computer Science, Information Technology, Business, Finance, or related discipline
- 3–7 years of experience in compliance operations or regulatory program support
- Experience working in regulated operational environments (vehicle, mobility, transportation, technology, or engineering sectors)
- Strong documentation management and record-keeping skills
- High attention to detail and process discipline
- Ability to coordinate effectively across cross-functional teams
- Strong analytical and monitoring capabilities
Job Description:
Job Summary:
- We are seeking an experienced Program Manager to lead and oversee the successful delivery of cross-functional programs that align with strategic business objectives. The ideal candidate will be responsible for managing multiple related projects, ensuring coordination, minimizing risk, and driving results across stakeholders, timelines, and budgets.
Key Responsibilities:
- · Define program goals, scope, deliverables, and success metrics in alignment with organizational strategy.
- · Lead planning and execution of multiple projects under the program umbrella.
- · Coordinate cross-functional teams to ensure timely delivery of program outcomes.
- · Monitor program performance, timelines, and budget adherence.
- · Identify, track, and mitigate program-level risks and issues.
- · Provide regular updates to leadership and stakeholders through status reports and review meetings.
- · Establish governance processes and reporting mechanisms.
- · Ensure alignment between business goals, project delivery, and change management.
- · Foster collaboration between product, engineering, operations, and other departments.
- · Mentor and guide project managers within the program as needed.
Qualifications
- · Bachelor’s degree in computer science, Information technology, or related field experience.
- · 7+ years of proven experience as a Project Manager, Business Analyst and Product Owner, preferably in the automotive sectors or manufacturing sectors.
- · Experience working in/around Contact Centers and their operations
- · Knowledge of NICE / CXone contact center solutions
- · Proficiency in project management tools. JIRA experience is a plus.
- · Minimum of 3-5 years managing complex IT programs, including multi-project coordination and resource allocation.
- · Proven ability to develop and implement program strategies, ensuring alignment with business objectives and client needs.
- · Strong leadership skills to guide project teams, manage stakeholders, and drive program success.
- · Knowledge of security frameworks and best practices, such as NIST, ISO 27001, and financial industry regulations is a plus.
- · Project Management Professional (PMP) certification is preferred; CISSP or CSM is a plus.