Information Technology Jobs in Haddonfield

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Quality Engineer

Job Code: 34010

Job Location: Camden, NJ (On-site)

Schedule: 9/80 Regular (Every Other Friday Off)

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

About L3Harris Technologies:

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000 employees, with customers in more than 100 countries.

Job Description:

We are seeking a highly motivated Quality Engineer (QE) to join our Quality team. This role is responsible for ensuring that supplied materials and components meet internal and external requirements for quality and compliance. The ideal candidate will have hands-on experience with SAP, a strong understanding of outbound logistics and shelf life labeling, and a working knowledge of aerospace quality clauses and industry standard.

Essential Responsibilities

• Lead quality assurance activities from onboarding through lifecycle support.
• Perform audits, assessments, and root cause investigations for non-conformances.
• Collaborate with suppliers to ensure compliance with customer quality clauses and AS9100/ISO9001 standards.
• Review and validate shelf-life labels, certifications, and documentation for outbound shipments.
• Monitor performance and implement corrective actions using 8D, 5-Whys, or similar tools.
• Utilize SAP to manage supplier data, track inspections, and process quality notifications.
• Coordinate with purchasing, logistics, and engineering teams to resolve supply chain quality issues.

Qualifications:

• Bachelor's degree in engineering, Quality, or related field.
• 3+ years of experience in Supplier Quality, Manufacturing Quality, or related role in the aerospace or defense industry.
• Proficiency in SAP for quality and supply chain processes.
• Familiarity with outbound logistics, labeling requirements, reviewing CoC's, and shelf-life management.
• Strong understanding of aerospace quality clauses, contracts, and regulatory requirements (e.g., FAA, EASA, DoD).

Preferred Additional Skills:

• Excellent communication, organizational, and problem-solving skills.
• ASQ Certified Quality Engineer (CQE) or similar certification is a plus.
• Knowledgeable in MS Office tools: Word, Excel, PowerPoint.
• Experience in training or providing guidance to electronic assembly operators.
• Experience using SAP.
• Certified on IPC -A-610, IPC - WHMA-A-620 & IPC J-STD-001.
• Experience working in Aerospace and Defense industries.
• Experience or knowledge of 5-S, Lean Six Sigma work environments.

In compliance with pay transparency requirements, the salary range for this role is $52,500.00- $122,500.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

#LI-RT1

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

#LI-KG1

Job Title: Manufacturing Quality Engineer

Job Location: Camden, NJ

Schedule: 9/80

Job Description:

We are seeking a highly motivated Quality Engineer (QE) to join our Quality team. This role is responsible for ensuring that supplied materials and components meet internal and external requirements for quality and compliance. The ideal candidate will have hands-on experience with SAP, a strong understanding of outbound logistics and shelf life labeling, and a working knowledge of aerospace quality clauses and industry standards.

Essential Functions:

• Lead quality assurance activities from onboarding through lifecycle support.
• Perform audits, assessments, and root cause investigations for non-conformances.
• Collaborate with suppliers to ensure compliance with customer quality clauses and AS9100/ISO9001 standards.
• Review and validate shelf life labels, certifications, and documentation for outbound shipments.
• Monitor performance and implement corrective actions using 8D, 5-Whys, or similar tools.
• Utilize SAP to manage supplier data, track inspections, and process quality notifications.
• Coordinate with purchasing, logistics, and engineering teams to resolve supply chain quality issues.

Qualifications:

• 3+ years of experience in a Supplier Quality, Manufacturing Quality, or related role in the aerospace or defense industry.
• Proficiency in SAP for quality and supply chain processes.
• Familiarity with outbound logistics, labeling requirements, reviewing CoC's, and shelf life management.
• Strong understanding of aerospace quality clauses, contracts, and regulatory requirements (e.g., FAA, EASA, DoD).
• Excellent communication, organizational, and problem-solving skills.
• ASQ Certified Quality Engineer (CQE) or similar certification is a plus.

In compliance with pay transparency requirements, the salary range for this role is $51,132.00-128,970.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Sr Spec, Production Planner (Operations Program Manager)

Job Code: 33360

Job Location: Camden, NJ (On-site)

Schedule: 9/80 Regular (Every Other Friday off)

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

Job Description:

We are currently seeking an Operations Program Manager to join our team in Camden, New Jersey. This position plans, schedules, coordinates and/or monitors products through the complete production cycle of mature production program units to meet requirements. Advises operations and program management of the status of work in progress & risks to meeting internal master schedule. Effective collaboration and coordination with manufacturing assemblers/technicians, material management, product line managers and quality are critical to the role.

Essential Functions:

• Coordinates with Manufacturing Engineering and Material Management to develop internal master schedule for assigned programs
• Releases work orders to production floor based on internal master schedule, part availability and current capacity
• Monitors manufacturing conformance to master schedule using ERP (SAP) systems and reports. Expedites needed make items based on master schedule
• Directly oversees operational measures including but not limited to efficiency, floor inventory accuracy, release on time and on time delivery. Reports variances and action plans to address.
• Manages and controls manufacturing floor stock for assigned programs
• Advises management of the status of work in progress, material availability, and potential production problems to ensure that personnel, equipment, materials, and services are provided as needed
• Coordinates scheduling of shared equipment and personnel with respective process owners
• Works under general supervision.
• May be responsible for entire projects or processes within job area.
• May be responsible for providing guidance, coaching and training to other employees within job area.
• May manage projects at this level with responsibility for the delegation of work and the review of others' work

Qualifications:

• Bachelor's Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.
• Requires strong knowledge of job area. Typically viewed as having a specialty within discipline. May have broad knowledge of project management.
• Previous Planning and / or New Product Introduction experience
• Experience in an electronics production manufacturing environment either as a production planner, master scheduler, demand planner, and/or supply planner.
• Ability to effectively present information and respond to questions from management peers and subordinates.
• Experience using an ERP system with MRP & MPS capabilities.
• Understanding of capacity planning and theory of constraints
• This position will require the individual to be a U.S. citizen and ability to obtain and maintain a security clearance.

Preferred Additional Skills:

• Knowledge of SAP S4/Hana preferred.
• APICS Certification preferred
• Lean Manufacturing Certification / Training preferred
• Must possess strong results and goal/deadline-oriented work ethic, high attention to detail and be flexible.
• Excellent organizational skills, with the ability to develop and bring to completion multiple assignments concurrently.
• Strong Microsoft Office skills, highly proficient in Excel (e.g., Excel formulas, V-lookups, pivot tables) and has skill in preparing tables, graphs, and charts.

In compliance with pay transparency requirements, the salary range for this role is $77,500 - $144,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

#LI-IK1

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

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• The Patient Services Representative III Floater PSR III represents the face of our company to patients who come in, both as part of their health routine or for insights into life defining health decisions.
  
• The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  
• The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  
• The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  
• Successful applicants may be assigned to a doctors office, a patient service center or as business needs dictate.
  
• Under the direction of the area supervisor, perform daily activities accurately and on time.
  
• Maintain a safe and professional environment.
  
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
• Perform verification of patient demographic info initials including patient signature post venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  
• Maintains required records and documentation.
  
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  

• 
  
• Ability to provide quality, error free work in a fast paced environment. Ability to work independently with minimal onsite supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• Flexible and available based on staffing needs, which includes weekends, holidays, on call and overtime.
  
• Committed to all Policies Procedures including Company dress code, Employee Health Safety, and Everyday Excellence Guiding Principles.
  
• Must be able to make decisions based on established procedures and exercise good judgment.
  
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service CenterInOffice Phlebotomy locations with minimal notice.
  
• Capable of handling multiple priorities in a high volume setting.
  
• Must demonstrate Superior Customer Focus ability to communicate openly and transparently with peers, supervisors and patients ability to accelerate and embrace change and knowledge of our business.
  
• Training locations may vary based on trainer availability.
  

• 
  
• High school diploma or equivalent.
  
• Medical training: medical assistant or paramedic training preferred.
  
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.
  

• 
  
• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
  
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  
• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  
• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  
• Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
  
• Under the direction of the area supervisor, perform daily activities accurately and on time.
  
• Maintain a safe and professional environment.
  
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
• Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  
• Maintains required records and documentation.
  
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  

• 
  
• Ability to provide quality, error free work in a fast-paced environment.
  
• Ability to work independently with minimal on-site supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  
• Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  
• Capable of handling multiple priorities in a high-volume setting.
  
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. Training locations may vary based on trainer availability.
  

• 
  
• High school diploma or equivalent.
  
• Medical training: medical assistant or paramedic training preferred.
  
• Phlebotomy certification preferred.
  
• Required in California, Nevada, and Washington.
  

• 
  
• Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
  
• Minimum 2 years in a Patient Service Center environment preferred.
  
• Customer service in a retail or service environment preferred.
  
• Keyboard/data entry experienc
  

• 
  
• Maintain equipment inventory, ensuring the information is accurate and updated promptly.
  
• Regularly evaluate fixed lab equipment (fume hoods, exhaust fans, biosafety cabinet, etc) are functioning properly.
  
• Manage all laboratory vendor service contracts ensuring that preventative maintenance visits are executed on schedule
  
• Manage and coordinate timelines across laboratories for certifications and calibrations on critical equipment
  
• Help resolve and/or coordinate equipment repair visit between the service provider and the laboratory team.
  
• Review cold storage monitoring software to minimize the risk of freezer failure. Escalate issues internally and troubleshoot as needed.
  
• Participate in laboratory emergency planning/management - e.g. power outages and infrastructure projects
  
• Work with all parties involved (technicians, users, IT, and leadership) to ensure that both the equipment and operational needs are met.
  
• Chaperone technicians from external suppliers and ensure they are adhering to company policies while onsite.
  
• Oversee delivery logistics by coordinating the receipt of packages, gas deliveries, or installation of laboratory equipment.
  
• Support the procurement of laboratory consumables and supplies as needed.
  
• Perform general troubleshooting of laboratory operation issues as they arise.
  
• Support the development and maintenance of procedures to ensure compliant lab operations.
  
• Work with lab safety officer to manage the safety systems/compliance and ensure the Personal Protective Equipment (PPE) is current and available.
  
• Provide miscellaneous laboratory maintenance tasks as needed e.g. supply stocking, eye wash/safety shower flushing, removal of waste, etc
  

• 
  
• A.S. or B.S. in Life Sciences or Facilities Management with management/technical emphasis.
  
• Minimum 1 year of pharmaceutical, life sciences, or biotech experience in an academic or industry setting.
  
• Minimum 2 years of experience implementing maintenance and repair programs in a Research & Development (R&D) facility.
  
• Strong interpersonal skills with the ability to work collaboratively with member of cross-functional team
  
• Strong verbal and written communication skills
  
• Ability to solve problems while anticipating the downstream impacts
  
• Highly organized with a strong attention to detail, clarity, accuracy, and conciseness.
  

• 
  
• Experience with project management activities and vendor management preferred
  
• Experience working within an R&D team while establishing and enforcing best practices in laboratory operations preferred
  
• Experience training/teaching new employees specific relevant technical and conceptual skills is a plus
  
• Experience with lab supplies procurement
  

Join MD Newsline

Empowering Healthcare Professionals & Advocates Through Engaging Content and Technological Innovation

Are you passionate about healthcare, technology, and sales? Join us in shaping the future of medical media as Sales Director. We create cutting-edge, engaging content for healthcare professionals and patient advocates, blending expertise in media with next-generation technology to drive better outcomes in healthcare communication.

Looking for applicants in Chicago, New York City, or Philadelphia.

We’re seeking a dynamic and strategic Sales Director to lead our commercial strategy, grow our book of pharmaceutical clients, and drive revenue across our media, content, and campaign offerings. This is a leadership role ideal for someone with deep experience in pharmaceutical media sales or marketing partnerships, who thrives on building lasting relationships and leading high-performing teams.

About MD Newsline

MD Newsline is a health communications and technology company dedicated to providing essential medical resources to healthcare professionals and health advocates. Our platform offers a wide range of content focused on disease education, clinical trial updates, medical research insights, patient adherence strategies, and industry best practices. Our mission is to elevate patient outcomes and empower healthcare providers with vital medical knowledge.

What You’ll Do

As Sales Director, you will:

• Develop and lead the overall sales strategy, including annual planning, goal-setting, and forecasting
• Build and maintain strong relationships with key stakeholders across pharmaceutical and biotech companies, agencies, and media partners
• Identify and secure new business opportunities with existing and prospective clients across medical content, custom programs, and digital advertising
• Lead, grow, and mentor a sales team to meet and exceed revenue goals
• Collaborate with marketing, product, and editorial teams to shape go-to-market plans and elevate offerings
• Represent MD Newsline at major medical conferences and industry events
• Partner with leadership to develop strategic pricing, packaging, and account expansion strategies
• Track pipeline performance and client KPIs, adjusting tactics to maximize results
• Serve as the voice of the client internally, ensuring delivery of best-in-class service and solutions

What You’ll Bring

We’re seeking candidates with:

• 7+ years of experience in pharmaceutical or healthcare industry sales, preferably within medical media, marketing services, or digital publishing
• Proven track record of securing and growing large-scale partnerships with pharma clients and/or agencies
• Strong understanding of HCP marketing and pharmaceutical commercialization
• Excellent leadership, team-building, and communication skills
• Comfortable leading high-stakes conversations with brand leads, agency buyers, and executive stakeholders
• Strategic thinker who thrives in a fast-paced, entrepreneurial environment
• Experience with CRM and sales enablement tools (e.g., HubSpot, Salesforce)
• Ability to travel for client meetings, conferences, and industry events

Preferred Qualifications:

• Experience selling medical education, peer-to-peer campaigns, or unbranded content
• Familiarity with healthcare media or marketing solutions.
• Bachelor's degree in business, marketing, or a related field.

What We Offer

We believe in rewarding talent with a competitive and comprehensive compensation package:

Base ($120,000 to $200,000/year) + Bonus + Sales Incentives + Profit Sharing + Long-Term Incentive Plan + Benefits + 401K Match

• Performance Bonuses: Annual bonuses tied to your success, with significant earning potential.
• Long-Term Incentive Plan (LTIP): Be a part of the company’s long-term growth and success.
• Profit Sharing: Share in the success of the company through our profit-sharing plan.
• Benefits: Comprehensive health, dental, and vision coverage.
• Flexible Time Off: Policies designed to let you take time off to be at your best, both at work and in life.

Why Join Us?

At MD Newsline, you’ll be at the forefront of healthcare media innovation, working with some of the brightest minds in the industry. We foster a collaborative and inclusive culture where creativity thrives and careers flourish.

We are proud to be an Equal Opportunity Employer, committed to diversity and inclusion in all its forms. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.

Ready to Transform Healthcare Communication?

If you’re ready to make an impact, grow your career, and be part of a forward-thinking team, we’d love to hear from you. Apply now to start your journey with us!

Job Title: PMO Analyst

Department: PMO – Technology & Tools

Location: Philadelphia, PA

Employment Type: Contract-to-Hire

Position Overview

We are seeking a detail-oriented PMO Analyst to support the Technology & Tools team within the PMO. This role is responsible for managing and completing support tickets, performing data entry, and ensuring data accuracy and compliance across PMO systems. The PMO Analyst will serve as a key operational resource by assisting with project setup activities, access requests, and general troubleshooting, helping ensure that project teams have the tools and support they need to operate effectively.

Key Responsibilities

• Review, assess, and complete incoming PMO support tickets in a timely manner.
• Process and manage requests including system access, project setup and shutdown activities, and general support inquiries.
• Perform accurate data entry within PMO tools and systems.
• Maintain and monitor data quality to ensure compliance with internal PMO standards and governance practices.
• Troubleshoot basic system or process-related issues and escalate when appropriate.
• Support project teams by ensuring requests are handled efficiently and documentation is properly maintained.
• Track and document support activities and resolutions within the ticketing system.
• Collaborate with PMO and Technology & Tools team members to improve support processes and workflows.

Qualifications

• 1–3 years of experience in an analyst, operations, or support-focused role.
• Experience working with support ticket systems or service request tools.
• Strong attention to detail and accuracy, especially when handling data entry and documentation.
• Ability to manage multiple requests and prioritize tasks effectively.
• Strong organizational and problem-solving skills.
• Ability to take initiative and work both independently and collaboratively.

Preferred Qualifications

• Familiarity with PMO processes, project lifecycle support, or project administration.
• Experience working with internal support tools, ticketing systems, or workflow platforms.
• Exposure to project management tools or systems is a plus.