Information Technology Jobs in Hackensack

Looking for qualified candidates for a client who possess the following skills for their full time and Onsite Business Process Analyst position:

• 2+ years hands on manufacturing experience / ERP experience
• Proficiency with SAP (and/or other systems)
• Familiarity around Pricing, labor standards, routing, shop-floor cost control

Our growing manufacturing client in Northern, NJ is seeking a Continuous Improvement Leader to drive operational excellence by uncovering, designing, and implementing improvement initiatives throughout manufacturing operations. This position is highly hands-on, partnering directly with shop-floor teams, supervisors, and site leadership to integrate Lean principles, reduce waste, and improve efficiency, quality, and workplace safety.

Key Responsibilities

• Champion and lead continuous improvement projects using Lean, Kaizen, and related methodologies.
• Collaborate with functional and department leaders to deploy process enhancements that improve throughput, lower costs, and elevate quality performance.
• Perform on-the-floor evaluations, including time studies, process observations, and root cause analysis to identify constraints and improvement opportunities.
• Design and facilitate training on Lean tools such as 5S, standard work, value stream mapping, and visual controls.
• Measure, monitor, and communicate progress against key performance indicators to ensure improvements are quantifiable and sustainable.
• Foster a culture focused on teamwork, ownership, and ongoing improvement at all levels of the organization.
• Assist with the introduction of new equipment, automation, or technologies that support operational efficiency and scalability.

Qualifications

• Bachelor’s degree in Engineering, Manufacturing, or a related discipline, or equivalent practical experience.
• At least 5 years of experience in Lean manufacturing or continuous improvement, ideally within a industrial manufacturing environment.
• Strong working knowledge of Lean tools, Six Sigma concepts, and structured improvement methodologies.
• Demonstrated ability to lead cross-functional improvement efforts that deliver measurable business results.
• Strong communication, facilitation, and problem-solving skills.
• Proven hands-on approach with the ability to drive change directly within a production environment.

Benefit offerings for full-time employment include paid Holidays, and PTO days, prorated based on hire date within the calendar year. Also included: Medical, dental, vision, term life and AD&D insurance, long-term disability, employee assistance program, onsite gym, and a 401k plan.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Pay rate range - $60/hr. to $65/hr.

Fully Onsite

Top skills:

1. Project Management: Strong organizational and multitasking skills to manage multiple campaigns and stakeholders effectively.

2. Data-Driven Decision Making: Proficiency in analyzing performance metrics and using insights to optimize campaigns.

3. Communication & Collaboration: Excellent verbal and written communication skills to coordinate with cross-functional teams and craft compelling notification content.

KEY RESPONSIBILITES/REQUIREMENTS:

Key Responsibilities

• Strategy & Planning: Develop and implement a comprehensive push notification strategy aligned with business goals, user segmentation, and personalization.

• Execution & Optimization: Oversee the end-to-end process of push notification campaigns, including content creation, A/B testing, scheduling, and performance tracking.

• Cross-functional Collaboration: Work closely with marketing, product, engineering, and design teams to ensure seamless execution and alignment with broader app initiatives.

• Data Analysis & Reporting: Monitor KPIs (open rates, click-through rates, conversion rates) and leverage insights to refine strategies and improve performance.

• Compliance & Best Practices: Ensure all push notifications adhere to industry best practices, privacy regulations, and company policies.

Education Requirement

• Bachelor's degree in Marketing, Business, Communications, or a related field.

Years of Experience

• 5+ years of experience in digital marketing, product management, or a related role, with at least 2 years focused on push notifications or mobile app engagement.

Preferred Qualifications

• Experience with push notification platforms (e.g., Firebase, Braze, OneSignal).

• Familiarity with user segmentation and personalization techniques.

• Knowledge of A/B testing methodologies and tools.

*April 13, 2026 Start Date*

Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.

In 2012, Medasource was established to provide human capital solutions across the Healthcare spectrum focusing in the Industries of Technology, Revenue Cycle Management, Pharmaceuticals, Governments Services, and Provider Solutions. Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.

RESPONSIBILITIES

Associate Account Executives are enrolled in a comprehensive outside B2B Sales Training Program focused on learning how to take a solution-driven, approach to selling consulting and professional services. Once you complete training, 80% of your time will be spent in front of customer decision makers to build partnerships, pipeline opportunities, and secure win-win engagements with our clients. Here are the primary drivers for success in this role:

• Strategically identify opportunities and pursuits in 3-5 designated target accounts
• Build and sustain long-lasting relationships with new and existing clients within your assigned accounts through onsite client meetings, presentations, and outings such as ball games, dinners, golf, etc.
• Consult with clients to create solutions that help drive change and successful projects within their organization that deliver positive outcomes
• Act as a client advocate with a focus on improving the experience of our Fortune 500 target accounts
• Presenting to C-suite executives and championing solutions for their project roadmap
• Continue to meet and exceed target sales goals
• Set personal and team goals through frequent sprint sessions with your manager and sales support team
• All other job duties and responsibilities as assigned by the Company and/or typical for the position.

SALES TRAINING

• Takes place at our Corporate Headquarters in Indianapolis
• Led by Medasource’s President, sales trainers and top sales leaders
• Formalized training geared toward our practice areas and core competencies in the healthcare industry
• Role playing situational selling exercises and ride-alongs with senior account executives
• Establishing your client portfolio
• Fostering executive-level relationships

BENEFITS & PERKS

• Base salary + uncapped commissions
• Monthly smartphone stipend and car allowance
• 401k match program
• Full health benefits (medical, dental, vision, and HSA)
• All-expenses-paid Reward Trip each year for top producers and a guest
• Expense budget for client entertainment
• Paid holidays
• Paid vacation, sick, and personal days
• Eight Eleven’s BeGiving Program: 1 PTO day per quarter for service work/volunteering
• Access to Eight Eleven University (internal personal and professional development program)
• Top-notch training at every step in your career
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

WHAT YOU WILL NEED TO SUCCEED

• Competitive, motivated spirit and desire to succeed
• Outstanding communication skills and innate ability to connect with people
• Entrepreneurial spirit with desire to learn and grow
• Results-driven and forward-thinking
• Thrives in a fast-paced, collaborative, and positive work environment
• Bachelor’s Degree

EEO STATEMENT

Eight Eleven Group is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristics protected by applicable federal, state, or local laws and ordinances.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

*April 13, 2026 Start Date*

Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.

In 2012, Medasource was established to provide human capital solutions across the Healthcare spectrum focusing in the Industries of Technology, Revenue Cycle Management, Pharmaceuticals, Governments Services, and Provider Solutions. Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.

RESPONSIBILITIES

Associate Account Executives are enrolled in a comprehensive outside B2B Sales Training Program focused on learning how to take a solution-driven, approach to selling consulting and professional services. Once you complete training, 80% of your time will be spent in front of customer decision makers to build partnerships, pipeline opportunities, and secure win-win engagements with our clients. Here are the primary drivers for success in this role:

• Strategically identify opportunities and pursuits in 3-5 designated target accounts
• Build and sustain long-lasting relationships with new and existing clients within your assigned accounts through onsite client meetings, presentations, and outings such as ball games, dinners, golf, etc.
• Consult with clients to create solutions that help drive change and successful projects within their organization that deliver positive outcomes
• Act as a client advocate with a focus on improving the experience of our Fortune 500 target accounts
• Presenting to C-suite executives and championing solutions for their project roadmap
• Continue to meet and exceed target sales goals
• Set personal and team goals through frequent sprint sessions with your manager and sales support team
• All other job duties and responsibilities as assigned by the Company and/or typical for the position.

SALES TRAINING

• Takes place at our Corporate Headquarters in Indianapolis
• Led by Medasource’s President, sales trainers and top sales leaders
• Formalized training geared toward our practice areas and core competencies in the healthcare industry
• Role playing situational selling exercises and ride-alongs with senior account executives
• Establishing your client portfolio
• Fostering executive-level relationships

BENEFITS & PERKS

• Base salary + uncapped commissions
• Monthly smartphone stipend and car allowance
• 401k match program
• Full health benefits (medical, dental, vision, and HSA)
• All-expenses-paid Reward Trip each year for top producers and a guest
• Expense budget for client entertainment
• Paid holidays
• Paid vacation, sick, and personal days
• Eight Eleven’s BeGiving Program: 1 PTO day per quarter for service work/volunteering
• Access to Eight Eleven University (internal personal and professional development program)
• Top-notch training at every step in your career
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

WHAT YOU WILL NEED TO SUCCEED

• Competitive, motivated spirit and desire to succeed
• Outstanding communication skills and innate ability to connect with people
• Entrepreneurial spirit with desire to learn and grow
• Results-driven and forward-thinking
• Thrives in a fast-paced, collaborative, and positive work environment
• Bachelor’s Degree

EEO STATEMENT

Eight Eleven Group is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristics protected by applicable federal, state, or local laws and ordinances.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Location: Lyndhurst, NJ (in-office preferred; flexibility may be available depending on fit)

Type: Full-time

About Tekcard Payments

Tekcard Payments is a payment processing and technology company supporting merchants nationwide and a growing ISO/partner channel. We run a fast-paced operation where everyone wears multiple hats and client experience matters.

The Role (Not Generic “Customer Service”)

We’re hiring a Payments Client Services Analyst to support merchants and partners across day-to-day servicing, onboarding coordination, and light operations tasks. This is a B2B, finance-operations style support role—ideal for someone coming from banking, accounting support, fintech, merchant services, or other detail-driven client operations.

You will handle merchant requests, coordinate with internal teams (Underwriting/Risk/Tech/Accounting), and keep accounts moving. You may also support our Premier ISO/Partner channel with status updates, documentation requests, and basic system tasks.

What You’ll Do

• Merchant Support (B2B): Handle inbound merchant questions via phone/email/ticketing—funding/deposit questions, batching, statements, charge schedules, and general account support.
• Partner / ISO Channel Support: Assist partners with onboarding status, missing items, and basic platform/process questions (with clear escalation paths).
• Light Operations / Account Maintenance: Update merchant profiles (bank updates, ownership changes, contact changes), help key/confirm data in internal systems, and ensure clean documentation.
• Issue Triage + Escalation: Identify what’s a client education issue vs. a technical issue vs. a risk/underwriting issue; escalate with clean notes and supporting details.
• Chargeback/Dispute Assistance: Guide merchants on dispute documentation and timelines; route cases appropriately.
• Documentation & Case Notes: Maintain accurate notes, checklists, and follow-ups so nothing falls through the cracks.

You’re a Strong Fit If You…

• Communicate clearly and professionally (written + verbal).
• Are organized and comfortable working multiple queues at once.
• Like structured work: checklists, documentation, clean notes, follow-ups.
• Can learn systems quickly (CRM/ticketing, portals, spreadsheets).
• Can stay calm when a merchant is stressed about money/timing.

Relevant Backgrounds That Translate Well

We’re intentionally trying to avoid “retail-only customer service.” Strong backgrounds include:

• Bank branch operations, deposit ops, treasury support, ACH support
• Accounts receivable / billing support / client accounting support
• Mortgage servicing support / loan operations / escrow processing
• Merchant services support, fintech support, payment operations
• B2B customer support where accuracy + documentation mattered

Requirements

• 1–3+ years in a client-facing operations role (banking, fintech, accounting support, merchant services, etc.)
• Strong attention to detail and comfort with systems + Excel/Google Sheets
• Ability to handle sensitive information with professionalism and discretion

Nice to Have

• Payments/merchant services exposure (funding, batching, statements, chargebacks)
• Experience supporting partners/agents/ISOs (B2B channel support)
• Familiarity with onboarding workflows and verification steps
• Equal Opportunity Employer: Tekcard Payments is an equal opportunity employer.

Job Description:

Hanwha Vision America (HVA) is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems, founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals, including retail, transportation, education, banking, healthcare, hospitality, and airports.

HVA is seeking an Inside Sales Specialist who will serve as an extension of the field sales team, supporting them in the selling of Hanwha Vision products to meet or exceed sales quotas. They will proactively work with Hanwha Vision partners, ensuring they have all the necessary information provided by Hanwha Vision to effectively sell and support video security products. The role involves daily collaboration with direct and indirect field support personnel to assist in the creation and delivery of sales quotations to Hanwha Vision customers. The Inside Sales Specialist will recommend products and perform product comparisons. They will handle inquiries about the company, products, inventory, order status, and customer complaints.

Key Responsibilities:

• Present and Sell: Use strong communication skills to present and sell Hanwha Vision products to potential clients, emphasizing security features and benefits, while collaborating closely with the direct and indirect field sales force to meet or exceed sales quotas.
• Program Updates: Regularly update Hanwha Vision partners on current programs, promotions, new products, press news, and encourage eligible companies to enroll in the partner programs.
• Customer Relationship Management: Develop and maintain strong relationships with customers and partners through proactive communication, focusing on the specific security needs and challenges of clients.
• Product Recommendations: Recommend products and perform product comparisons to meet customer needs, particularly highlighting security features and benefits.
• Sales Quotations: Create and deliver sales quotations to Hanwha Vision customers.
• Inquiries and Support: Respond to general and specific inquiries about the company, products, inventory, and order status.
• Event Participation: Participate in events, seminars, trainings, webinars, and other activities to drive sales growth.
• Lead Generation: Identify potential customers through lead generation, qualify leads based on interest and purchasing ability, and coordinate with the field sales force on lead follow-up.
• Customer Complaints: Handle customer complaints and resolve issues professionally and in a timely manner, with a focus on security-related concerns.
• Database Management: Maintain a customer database and document all customer interactions and transactions

Requirements:

• Relationship Development: Strong ability to develop and maintain working relationships with STEP partners, with a focus on security solutions.
• Team Collaboration: Effective team player who can achieve results and objectives in a collaborative environment.
• System Proficiency: Proficiency in Hanwha Vision’s internal operating systems, including SAP and Sugar.
• Product Knowledge: Strong working knowledge of Hanwha Vision’s B2B product line and a basic understanding of IP video networking environments.
• Communication Skills: Exceptional verbal and written communication skills.
• Microsoft Tools: Proficiency in Microsoft tools, including Excel, PowerPoint, and SharePoint.
• Self-Motivation: Self-motivated and driven to succeed.
• Education: College degree preferred

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The overall purpose of the Behavioral Health Care Advocate is to improve the enrollee’s ability to remain stable in the community and out of the hospital. Care Advocates engage people in the treatment process and assist them to access the appropriate community services so they can pursue their treatment goals in the community and avoid institutionalization. This position is also designed to be a direct clinical liaison between health plan staff and the clinical network. The program fosters a collegial and mutually beneficial relationship between the providers and payers of medical and behavioral health services.

This is a field-based position working with adults enrolled in the Medicaid program. You will spend 80% of the time meeting with enrollees at hospitals, clinical facilities, community sites, and in their homes. The remaining 20% is spent working remotely at home.

The schedule is Monday - Friday, 8 am to 5 pm, with no weekends, evenings, or holidays.

Current residency in one of the locations is required: The Bronx or Yonkers

Primary Responsibilities:

• Identify and provide community service linkage
• Assist enrollees with aftercare appointments
• Provide subsequent member follow-up as determined by individual member needs
• Work with enrollees to identify gaps in care or obstacles to care and problem solve for successful connection to needed services
• Review IP Census each day to determine which enrollees on the census are re-admits within the last 12 months
• Go to facility meetings with treatment team to develop a successful aftercare plan
• Manage the aftercare follow-up of identified high risk enrollees (manage follow-up calls/outreach and documentation)
• Meet with community providers/facilities as company liaison to foster good rapport and relationships and to identify new programs

As part of your employment with Optum, you'll enjoy a robust total rewards package that includes:

• Competitive salaries
• Comprehensive benefits, including health insurance, 401(k) matching, and a wide range of life and wellness resources to support your overall well-being
• Paid time off and paid company holidays
• Continuing education support, including CEU and licensure reimbursement
• Mileage reimbursement for work-related travel
• Opportunities to make a meaningful impact by supporting your local community and partnering with area resources

We’re committed to creating a supportive and rewarding environment where you can thrive both personally and professionally.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; OR Licensed Ph.D.; OR Registered Nurse with 5+ years of Behavioral Health experience
• Active, unrestricted, independent license the State of New York:
• Licensed Mental Health Counselor (LMHC)
• Licensed Marriage & Family Therapist (LMFT)
• Licensed Clinical Social Worker (LCSW)
• Licensed Psychologist (LP)
• Registered Nurse (RN)
• 2+ years of experience in a related mental health environment
• Demonstrated proficiency with computers and solid working knowledge of Excel spreadsheets
• Dedicated, distraction-free home office / workspace with access to install secure, high-speed internet at home
• Access to reliable transportation that will allow daily travel throughout an assigned territory to meet with enrollees
• Reside in The Bronx or Yonkers

Preferred Qualifications:

• Medical/Behavioral setting experience (i.e., hospital, managed care organization, or joint medical/behavioral outpatient practice)
• Dual diagnosis experience with mental health and substance abuse
• Case Management experience
• Community health experience
• Field based experience
• Experience working with low-income populations
• Experience working with the aged, blind, or disabled
• Working knowledge of city and state agencies and practices including APS, ACS, AOT, ACT, Health Home, Forensic and others

All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

About NYC Health + Hospitals

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

9:00 A.M – 5:00 P.M

Duties & Responsibilities

Purpose of Position:

Under supervision, with some latitude for independent judgement and initiative, participates, coordinates and implements one or more Human Resources functions, such as recruitment, confidential background investigations, onboarding, benefits and leaves administration, off boarding, employee relations, learning and development, personnel compliance and records management. Ensures compliance with all applicable NYC Health + Hospitals policies and procedures, and all applicable federal, state, and local laws.

Essential Duties and Responsibilities:

1. Participates in recruitment activities, including career fair planning, preparing and posting employment or volunteer opportunities, reviewing applications, informing hiring managers of qualified candidates, and scheduling interviews.

2. Ensures that applicable positions are filled through the civil service testing and selection process, including staffing and attending hiring events and participating in interviews, while maintaining compliance with all relevant civil service and NYC Health + Hospitals laws, rules and regulations.

3. Facilitates or coordinates the onboarding of new hires and transfers by ensuring completion of confidential background investigations and that all necessary documents and information have been reviewed and submitted, including civil service processing, fingerprints, work/education verification, review of employment documents, and completion of associated data entry; promptly informs supervisors of inconsistencies or concerns.

4. Maintains the accuracy and integrity of the Human Capital Management system data by confidentially, accurately and efficiently reviewing and processing employment transactions (e.g., promotions, salary adjustments, transfers), and issues corresponding notifications.

5. In collaboration with appropriate departments and/or teams, implements, coordinates, and monitors training activities and other developmental opportunities for employees, including new employee orientation programs and annually required trainings; may analyze training needs and propose recommendations.

6. Investigates, resolves and/or appropriately redirects employee requests for payroll assistance, employee relations support, and/or guidance related to other issues, as necessary.

7. Recruits, screens and facilitates placement of candidates for employment, and participates in recruitment events, as needed.

8. Coordinates the monitoring and maintenance of performance management programs and records, ensuring that evaluations are completed in accordance with applicable procedures; provides notifications and assistance to employees and supervisors, as needed.

9. Maintains regulatory compliance by ensuring the accurate completion and periodic auditing of Human Resources and background records; issues prompt notifications regarding inconsistencies and employee credential expirations; prepares related reports, as necessary.

10. Administers employee benefit plans and programs, and assists employees with options, enrollment, and changes.

11. Coordinates the confidential collection, analysis, and presentation of workforce-related data, including recruitment/retention reporting.

12. Actively participates and successfully completes training in all human capital management systems, including all required annual refresher trainings to ensure continued proficiency and compliance.

13. May participate in special projects to determine the effectiveness of various Human Resources programs, and may engage in policy studies involving alternatively proposed programs, policies and procedures.

14. May be responsible for managing the Human Resources Department’s front desk/reception area, including answering phones, providing information, distributing and collecting confidential Human Resources information.

15. Performs other related transactional Human Resources and/or administrative support tasks confidentially, as necessary.

Minimum Qualifications

1. Bachelor’s Degree from an accredited college or university in Human Resources Management, Business Administration, Public Relations, Healthcare Administration, Psychology, Communications or a related discipline; or

2. Associate’s Degree or sixty (60) credits towards completion of a Bachelor's Degree from an accredited college or university in a discipline listed in 1 above or a related discipline; and two (2) of relevant experience in human resources or personnel administration, employee relations, learning and development, talent acquisition, customer service (involving dispensing information and resolving customer concerns), or in a related function requiring strong interpersonal, communication, and leadership skills and proficiency with technology, such as database management, Outlook, Peoplesoft, Oracle and other Microsoft Office applications.

Department Preferences

• At least two (2) years of prior HR experience in a public agency or governmental sector, with at least one year of experience in onboarding and/or background investigations or similar
• Transactional Human Resources experience, including onboarding and/or background investigations
• Strong interpersonal skills.
• Analytical and creative problem-solving skills.
• Solid Time management skills and the ability to work under pressure with tight deadlines.
• Ability to learn and apply new information
• Ability and willingness to work extended and flexible hours as needed to accomplish goals.
• Experience and understanding of civil service administration process
• Ability to work in a collaborative team. environment and work within aggressive timeframes.

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

PURPOSE:

The Jewish Board’s Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual’s journey.

POSITION OVERVIEW:

The Assistant Program Director (APD) ensures programmatic systems are in place to meet the clients’ safety and service needs. The APD supervises Social Workers, Case Managers, and Case Associates. The APD is responsible for clinical and administrative oversight of the program. The APD provides on-going training, supervision, and guidance to the staff is knowledgeable of regulatory requirements and agency practices, policy/standards. The APD provides program oversight in the absence of the Program Director and requires the incumbent carry a cell phone 24x7x365.

KEY ESSENTIAL FUNCTIONS:

· Provides regular supervision Social Worker, Case Manager, and the Case Associates staff.

· Reviews and evaluates comprehensive assessments, progress notes, service plan reviews, and discharge plans for quality and compliance.

· Works with Residence Managers on staffing/scheduling, reviews and approves weekly timesheets and overtime.

· Facilitates High Risk and Group Supervisions.

· Participates in Case Conferences with external sources.

· Collaborates with other JB Departments (Facilities, Clinics, Central Intake, etc) for program needs.

· Participates/Performs staff evaluations.

· Ensures regulatory/agency compliance with staff completion of trainings.

· Collaborates with Residence Manager to ensure apartments are safe.

· Participates in administrative meetings.

· Participates in other on/off site meetings as scheduled.

· Participate in Client/tenant meetings and works with staff to address and resolve entitlements issues.

· Running reports in Tableau, the Agency’s reporting system.

· Document work in MyAvatar, the Agency’s EHR system.

· Ability to understand and use the Agency’s ticketing system, SysAid.

· Conduct apartment administrative walkthroughs.

· Submit internal JBFCS reports as it relates to apartment needs when necessary.

· Participate in all meetings, as assigned.

· Work collaboratively as part of a service delivery team

· Ability to travel to apartments within the five boroughs on a weekly basis

· Other duties as assigned.

CORE COMPETENCIES for the position include:

· Knowledge of and experience with the operation of housing and supportive housing programs.

· Excellent track record as a supervisor, ability to motivate staff, build teams, and retain employees

· Strong verbal and written communication skills

· Ability to understand and appreciate the broader issues of politics, funding, and reputation of the agency while retaining attention to detail

· A problem-solving orientation, resourcefulness, resilience

· Ability to travel to visit resident apartments when needed

EDUCATIONAL/TRAINING REQUIRED:

· LCSW, MSW, or other clinical qualification preferred; MPA, MPH, or related degree will be considered

EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:

· A minimum of five (5) years’ experience.

· Prior experience working with adults diagnosed with a mental illness, homelessness and substance abuse history required.

· This individual must have the ability to work individually on projects as well as be a collaborator.

· This individual must also be organized and meticulous; and possess the ability to pay attention to detail.

COMPUTER SKILLS REQUIRED:

· Strong computer skills, particularly in Microsoft Word and Excel

· Technologically competent in handling of administrative practices

VISUAL AND MANUAL DEXIERITY:

· As required in a standard office setting

· Engage in physical activities with the residence

· The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs.

WORK ENVIRONMENT/PHYSICAL EFFORT

· The work environment generally does not involve physical risk or hazardous conditions.

· To perform the essential functions of this job, the incumbent is routinely required to sit (70% of the time) and stand (30% of the time)