Information Technology Jobs in Grapevine Texas

**This role is hybrid requiring in-office work based in Irving, Texas**

The Director - Visual and Merchandising Presentation executes the brand’s merchandise presentation strategy to maximize sales, optimize inventory turnover, and improve store labor efficiency. This role leads the end-to-end development of store planograms and drives the testing and refinement of visual initiatives designed to increase customer engagement and profitability. Serving as a key bridge between the field and executive leadership, they align visual standards with corporate business objectives. The director manages the visual merchandising budget and expense forecasting while staying at the forefront of industry trends. This role oversees strategic vendor partnerships and leads the development of innovative store fixtures to enhance product storytelling and durability. In collaboration with Real Estate and Store Floor Planning, they optimize store layouts and remodels to ensure every physical touchpoint delivers a high-impact brand experience and a seamless customer journey.

Responsibilities

Visual & Merchandise Presentation

• Lead the Visual Innovation Lab, serving as the primary architect for physical brand storytelling. Orchestrate the development of immersive product presentations that bridge the gap between creative vision and in-store execution for all retail locations.
• Direct the end-to-end visual merchandising strategy to maximize top-line sales and margin performance, leveraging data-driven presentation standards to optimize inventory productivity and operational efficiency.
• Manage the creation and maintenance of store planograms for all store formats, overseeing new and existing product merchandising and presentation direction
• Ensure accurate execution of new product introduction and product exit strategies through creation of merchandising direction, including strategic placement of product and supportive presentation elements
• Direct the development and implementation of visual merchandising standards to drive brand consistency. Establish high-performance benchmarks that balance premium brand aesthetics with strategic space optimization to maximize square-footage productivity.
• Develop, test, launch, and refine new initiatives to drive store engagement and profitability
• Build and sustain key relationships with executive leadership teams and communicate effectively with stakeholders throughout all levels of the organization to drive alignment and understand their strategic business initiatives to support with visual merchandise presentation
• Be the conduit between Merchandising, Marketing, and Digital to ensure a frictionless omni customer experience
• Oversee the capital investment strategy for fixture innovation to support future seasonal sets and long-term retail evolution.
• Responsible for planning and forecasting expense budgets associated with everyday product presentation, as well as any new fixtures needed for future sets
• Maintain a current and thorough understanding of best-in-class practices and trends in visual merchandising, presentation, and décor
• Collaborate with store floor planning and real estate on refinement of layouts of merchandising aspects of new stores and remodels
• Proactively identify operational improvements and work to formulate, propose, influence, and implement necessary changes
• Other duties as assigned

Qualifications

• Bachelor's degree or equivalent experience
• Microsoft Office Suite; including PowerPoint and Outlook
• 10+ years of retail leadership experience
• Experience in customer experience design and visual merchandising development
• Proven ability to influence change across the organization by developing collaborative relationships with others, anticipate barriers to progress and proactively reroute, and build a brand through a culture of service and operational excellence
• Strong leader with strategic business management skills, who can appropriately shift between tactical and strategic perspectives
• Results oriented, comfortable with ambiguity and possess versatile communication styles
• Ability to manage, engage, and develop a diverse team, working collaboratively with business partners and customers, sharing ideas and developing plans in line with the company mission and merchandise strategy
• Ability to influence, lead, motivate, establish project schedules, and execute within specified timeline
• Success with interpreting data, turning insight into action, delivering on budgets and expense control

Preferred

• Passionate customer advocate with strong leadership presence
• Experience developing executive presentations and storytelling
• Initiative-taker, elevated level of energy, motivated, and is able to work independently
• Ability to mobilize teams into action and manage multiple projects with demanding platforms
• Forward thinking, challenges the status quo and innovates to find a better way
• Creates environment where team members enjoy being on the team

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-8 MICHAEL).

EEOC Know Your Rights Poster in English

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Do you want to work for a company where the people are the purpose? At Grimco, our Warehouse Associates aren't just part of a team – they're a vital part of our operations, driving the efficiency and precision that exceeds our industry-leading standards. It's our warehouse associates and their ideas that foster innovation running through everything we do. Joining our warehouse team provides you with the opportunity to play a crucial role in supporting our groundbreaking work, ensuring seamless operations that fuel our company's success.

• Pick and pack orders of signs & sign supplies in preparation for shipping to customers.
• Load and unload delivery trucks by hand as well as a forklift.
• Ship and receive orders, utilizing RF scanners & Warehouse Management System (WMS).
• Maintain clear and accurate records on all inventory.
• Accurately measure and cut custom size product pieces for customers using panel saw and/or roll slitter.
• Examine workplace conditions daily to ensure they conform to applicable OSHA standards and Grimco’s Warehouse Safety Checklist.
• Assist couriers and delivery drivers’ load vehicle, verify load for accuracy, and work to maximize delivery efficiency.
• Maintain equipment, trucks, and warehouse (e.g., cleaning/sweeping warehouse, maintenance, special projects).
  
  

• 1+ years of warehouse experience
• Knowledge of WMS, printing ticket orders, MS Office Suite, email, internet navigation.
• Ability to compete and pass a criminal background screening.

PHYSICAL DEMANDS:

• Requires the ability to lift, push, pull and carry tools and warehouse materials weighing 70+ pounds on a frequent basis.
• Requires prolonged standing or walking, frequent bending, stooping, and reaching daily.
• Requires the ability to climb ladders to pick or put away products.
• Requires a full range of physical motion to operate manual and electrically powered tools and machines (i.e., forklift).

BENEFITS:

• Full medical, dental, and vision benefits available. Premiums have remained unchanged for more than 18 years.
• Paid Maternity/Paternity Leave
• Paid Holidays
• Paid Time Off Accrual (Paid Time Off payout available)
• 401K with Profit Sharing, up to 6% of the employee’s total compensation earnings.
• Eligible for Employee Recognition Prizes
• Employee Referral Benefits
• Volunteer Time Off
  
  

Grimco is a national wholesale sign supply manufacturer and distributor with over 50 locations across North America. We focus on distributing quality products and providing excellent service to the sign industry. Our offering of sign supplies includes traffic signs, blanks, substrates, boards, digital print media, wrap films, sign vinyl, application tape, banner material and supplies, sign frames, banner stands, LEDs and electrical accessories, grand format solvent/UV/latex printers, inks, software and more.

By completing this online application for employment, you certify that the information on this application is true and complete to the best of your knowledge. You understand that any misrepresentation or omission of fact in response to any inquiry made in this application may result in rejection of application or, if hired, dismissal whenever it is discovered. You authorize and release all parties from any liability or damage that may result from seeking, furnishing, or using such information. You understand and agree that, if hired, your employment is for no definite period and may, regardless of the date of payment of compensation, be terminated by Grimco, Inc. at any time, for any or no reason, with or without notice. You understand that no representation to the contrary is valid unless in writing, set a definite term of employment, and signed by the company's CEO. You further understand and agree that any job offer is contingent upon your passing, to the company's satisfaction, a drug and/or alcohol test, criminal background check and other possible screenings. You understand that this application is active for 90 days only, and if you do not hear from the company but still wish to be considered for employment after 90 days, you will need to fill out a new application.

Job title:

Service Coordinator

Location:

Euless, TX

Reports to:

Service Operations Manager

Summary of the position:

This position is responsible for all incoming phone calls and emails from end users, technicians and other company personnel relating to requests for service. Key functions will include reviewing, reconciling, processing, and closing out field service and shop operations jobs / projects. Further, will support scheduling projects and service technician assignments. Goal is to facilitate the closing jobs through collection of required information from service technicians or elsewhere, to ensure invoicing is completed in an expeditious and timely manner.

Duties and responsibilities:

• Responsible for answering incoming calls to the service department.
• Handle internal and external customer inquiries as they pertain to specific work orders, jobs, projects
• Prepare service quotes based on internal and external customer needs
• Scheduling Service Technicians for service jobs and projects with a goal to achieve 85% billable rate or higher.
• Scheduling service visits to ensure we meet our PM Agreement commitments.
• Coordination of the calls with the customers verbally and through email on a continuous basis to ensure we are meeting the customer’s expectations, and they remain informed as projects and service jobs progress
• Responsible for closing field service and shop jobs / projects:
• Capturing ALL required information (service labor hours, parts consumed, costing) for each service / shop job
• Reconciling work orders against actual costs
• Submitting completed work orders to accounting for processing of invoices
• Assist scheduling field and shop technicians to specific jobs or projects
• Input work order data into ERP system
• Track assigned projects – ensure completed timecards, work orders are submitted from technicians in a timely manner
• Work with Parts Coordinators to determine costing and availability of outsourced parts in order to quote and schedule work
• All other duties as required to support superior customer satisfaction
• This is a dynamic position as responsibilities may be added or removed as necessary
• Communication with all departments within the HAC will occur on a regular basis. The depts include Parts, sales and will be expected to assist in covering for other team members when the need arises

Education:

• High School Diploma or equivalent (Related industry experience may be considered in lieu of education requirements)
• Associate degree a plus

Professional experience:

• Minimum of 3 years’ experience with administration functions
• Proficiency in Microsoft products

Key behaviors:

• Process driven – assertive
• Self-starting
• Analytical thinking
• Demonstrated ability to solve problems with customer satisfaction as a focus
• Excellent communication skills both verbal and written
• Ability to multitask – manage multiple projects
• Goal-oriented
• Customer-focused
• Drive to succeed
• Team player
• Field Service Experience on Sullair products a plus
• Familiar with SAP ERP & Salesforce CRM a plus

Direct reports:

• N/A

The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

Hitachi Global Air Power US is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

Position Overview

The Office of Development at Scouting America is seeking a detail-oriented and relationship-focused professional to serve as a Donor Relations & Stewardship Coordinator.

The Donor Relations & Stewardship Coordinator will aid in the department’s goals to create and maintain positive donor stewardship and relationships within Scouting America. This organized and efficient individual will work closely with the Manager of Donor Relations and Stewardship and the development team by providing administrative and logistical support. This position requires excellent communication skills, attention to detail, and a commitment to building lasting relationships with donors. The coordinator will assist with implementation planning to expand relationships with Scouting America donors and prospects, encourage future gifts by providing stewardship for past gifts, and heighten communication and interaction between the Office of Development and donors of Scouting America.

Responsibilities

• Maintains records related to donor recognition and giving societies, including processing recognition requests and ensuring donor recognition lists are accurate and current within the CRM system.
• Coordinates stewardship fulfillment, including maintaining stewardship inventory and assisting with distribution of donor recognition items.
• Supports donor engagement and stewardship events by assisting with logistics and coordinating attendee information.
• Maintains and tracks philanthropic engagement team invoices, including organizing and monitoring invoice records in Microsoft Excel and assisting with expense reporting and internal documentation.
• Assists with preparing stewardship reports and recognition materials for donors, fund recipients, and Office of Development leadership.
• Assists in implementing the donor stewardship strategic plan through coordination of stewardship activities, communications, and recognition efforts.
• Assists in analyzing and summarizing detailed data reports for donors, fund recipients, Office of Development leadership team, and other stakeholders.
• Stays abreast of system software updates to improve overall productivity and efficiency and assists with training donor relations staff (i.e. AI, CRM, webinars, etc.).\
• Forges strong working relationships with Scouting America colleagues in development, grants management, programs, marketing and communications, and organizational leadership.
• Maintain working knowledge of best practices in donor stewardship across the non-profit community.
• Performs other job-related duties as assigned.

Competencies

• Knowledge of: Nonprofit fundraising principles and best practices; donor stewardship and cultivation techniques; data management and security practices; the mission and programs of the Boy Scouts of America and the National Scouting America Foundation; tax implications of charitable giving; and philanthropic trends and research.
• Skill in: Excellent communication and interpersonal skills, both written and verbal; relationship building and management skills; active listening and empathy; project management and organizational skills; time management and ability to meet deadlines; Data analysis and reporting skills; proficiency in Microsoft Office Suite and donor management software; and research and analytical skills.
• Ability to: Communicate effectively with donors, volunteer leaders, and throughout the organization; travel five percent of the time; cultivate trust and rapport with donors; work independently and as part of a team; handle confidential information discreetly; ensure strong attention to detail; commit to the mission of the National Scouting America Foundation; and work in a fast-paced environment.

Education

Bachelor’s degree in communications, marketing, nonprofit management, or a related field.

Qualifications

• 1-2 years full-time stewardship position with background dealing with alumni, prospective donors, donors.
• Must pass a criminal history background check.

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.

Preference

• Non-profit event management and/or coordination experience preferred, but not required.
• Proficiency in donor management software and databases and Microsoft Office products.
• Experience with Adobe products is a plus, but not required.

Support Center - Irving

The Manager – Data Science role is critical in helping to determine which CRM tactics most effectively drive long-term value with our customers. The ideal candidate will creatively apply advanced analytic techniques, ranging from DOE to predictive models and machine learning, that will both articulate business impact and optimize marketing spend. Clear communication of complex analyses and the ability to tell a story with data are critical to succeed in this role.

Major Activities

• Strategic Thought Leadership
• Design and execute analytics projects to quantify impact from various marketing campaigns
• Work with business partners to identify the challenges that needs to be quantified
• Act as subject matter expert for all projects in which involved

Data Analytics

• Mine extensive database in support of business insights and measurement
• Develop well-thought, actionable insights using advanced analytics techniques
• Determine best approach for each analysis and articulate pros/cons of methodology
• Ensure quality of data used in analysis and all presentation material
• Effectively manage multiple projects simultaneously, from long-term projects to shorter, ad-hoc projects
• Automate standard deliverables and reduce repetitive processes for self and team

Business Insights & Cross Functional Partnerships

• Manage internal client relationships and serve as the SME for analytics within the CRM function
• Tell a story with data: gain buy-in from partners through the development and communication of compelling, easily understood analytics presentations
• Provide strategic recommendations based on analyses tied to the organization’s goals that will drive business results
• Effectively communicate with analytics team members and business partners with varying levels of understanding regarding analytics discipline

Staff Management & Development

• Manage a team of data scientists
• Mentor analysts regarding analytics best practices, methodologies, and programming techniques
• Develop objective staff development strategies, effectively growing the capability sets of team and guiding analysts on their career advancement

Other duties as assigned

Minimum Knowledge/Skills/Abilities

Minimum Education

• Bachelor’s degree in relevant quantitative field required, Master’s preferred

Minimum Special Certifications or technical skills

• Fluent in data fundamentals: SQL, data manipulation using a procedural language (R, Python), statistics, experimentation, and modeling
• Proven track record of using data to provide actionable business results

Minimum Type of experience the job requires

• A minimum of 5 years of relevant work experience in data science for a consumer centric company
• Proven experience partnering with business decision makers on advanced analytics topics
• Expert-level experience with a wide range of quantitative methods that can be applied to business problems. This includes knowledge of modeling techniques and statistical concepts

Other

• Work as a self-starter, not waiting for direction from senior leadership

Preferred Education

• Advanced degree preferred in an analytical field (e.g. Statistics, Economics, Applied Math, Operations Research, Physics, Data Science fields)

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-8 MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster

Federal EPPAC Poster

Begin your career with an EXCITING Fortune 500 organization that has a nation-wide reputation for positive customer service.

They have been celebrated by the Axio Harris poll as #2 for brand recognition and excellence among the top 100 brands reviewed.

Excelled program for rapid progression within the organization for those who qualify.

They offer great opportunity for growth, and encourage progression within their organization.

Employees receive a full benefit package including pension, vacation, PTO, health care and fitness, stock options, 401K with matching, automobile at cost and education reimbursement. Once hired there are opportunities to HYBRID!

Casual environment in a professional setting Jeans, t-shirt, tennis shoes and baseball cap are welcomed.

As an industry leader, they take pride in their team environment focused on engaged and eager professionals. Our client offers a strong sense of community, with focus on personal interests such as leadership training, sponsored sports teams, book clubs, and support for charitable efforts.

Compensation:

• Bachelors Degree: $21.50 - 23.50/hr.

Responsibilities:

• Handles Incoming and Outgoing calls on a dialer
• Contacts customers to provide lease end options
• Contacts customers to verify final intentions
• Contact dealers to verify balloon and lease returns
• Quotes payoffs to customers, dealers and insurance companies
• Acts as contact for customer and dealer questions
• Provides general customer service
• Provides marketing information to customers in an effort to promote lifetime loyalty

PrideStaff (North Dallas location) is a locally-owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:

• A professional, supportive team environment
• Representation to North Dallas’ top employers
• Full medical benefits package
• Dedicated consultants that provide industry insights & resources to ensure continued career development

These are some of the many reasons we were recently recognized as one of Dallas’ Best Places to Work!

Proudly serving North Dallas, Addison, Carrollton, Farmers Branch, Las Colinas, Irving, Coppell, Lewisville, Plano, Richardson, Frisco and McKinney

ABOUT THE COMPANY

Founded in 1927, MATHESON is one of the largest compressed gas providers in the world. MATHESON provides everything from onsite air separation plants to small portable gas cylinders and all the services required to support these products and customer applications. We offer semiconductor, medical, welding, bulk, and cylinder gases for customers across the country. MATHESON has over 300 locations and more than 4500 employees in the U.S.

ABOUT THE ROLE

We have an opening for a highly-skilled and experienced Civil Engineer.

RESPONSIBILITIES

• Analyze survey reports, maps, plans, and other relevant information for project planning
• Oversee survey operations for construction, develop site grading and drainage plans
• Oversee SWPPP implementation and maintenance in accordance with regulations
• Check and reconcile drawings with field survey control points, ensure elevations, rebar placement, top of concrete, foundation location matches the drawings before concrete is ordered
• Submitting permit applications for projects with multiple regulations to appropriate local, state and federal agencies
• Budget construction cost and risk analysis for projects
• Site investigations: Conduct field visits and analyze survey data, soil reports, and environmental constraints to determine project feasibility
• Stakeholder Coordination: Liaise with architects, contractors, government officials, and project managers to resolve design modifications and project issues
• Project Support: Will support Project Managers and other engineers in project activities including, but not limited to the following: Preparation of bid packages, acquisition of quotations and bids, preparation of purchase order documents, tracking orders and processing the invoices
• Assist in the preparation and management of project schedules, Gantt charts, and departmental calendars
• Prepare Bill of Materials (BOM) for projects under direction of project managers
• Assist in the development of project cost estimates
• Engineering Departmental Support: Will support activities and projects to maintain efficient operation and continued improvement of the engineering department
• These include, but not limited to the following: Evaluation of software packages for process, safety, document control or project management
• Project Engineering: Will support technical and construction activities necessary for project completion
• These activities include, but not limited to the following: Conduct technical inspections of all components built for the project
• Field verification of P&IDs and redlining/correction as required
• Be responsible for ensuring that the project is managed in a safe and professional manner and that it is undertaken in compliance with all relevant SHE requirements

QUALIFICATIONS

• Education Level: Associate's Degree, Bachelor's Degree
• Education Details: Bachelor’s degree in Civil Engineering with preference to civil, mechanical and electrical disciplines; Professional Engineer license

WORK EXPERIENCE

• Experience Details: 1-3 years Project or civil engineering experience. Management of small projects
• Experience Details: 3-5 years
• Experience Details: 5+ years of experience in industrial construction projects
• Experience Details: 4-6 years
• Experience Details: 7-9 years

KNOWLEDGE, SKILLS AND ABILITIES

• Experience in the industrial and specialty gas industry desired

LICENSES AND CERTIFICATIONS

• Licenses/Certification Details: Professional Engineer Registered in Texas

WORKING ENVIRONMENT

While performing the duties of this job, the associate is required to work within the selected working environments.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee is regularly required to talk or hear (e.g. relaying to employees, phone calls).
• The employee frequently is required to sit and use hands to finger, handle, or feel (e.g. computer work).
• The employee is occasionally required to stand, walk, and reach with hands and arms.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus (e.g. troubleshooting welding problems, driving).

TRAVEL REQUIREMENTS

• Estimated Amount: 25%-50%
• Brief Description: Frequent plant visits by car or airplane. Duration of trips typically 4 -5 days.

EQUAL OPPORTUNITY STATEMENT

The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability

Harrison Gray Search has partnered with a premier firm providing commercial property and casualty insurance products and services through independent agents across several states. Our client's strong local presence ensures that underwriting and support remain close to their customers.

The Role

As an Executive Underwriter, you'll be responsible for the management and growth of an assigned book of business and the acquisition of new business. You’ll evaluate the acceptability of individual risks and determine terms, conditions, and pricing to achieve profit objectives. You will work with agents/brokers to develop productive and profitable relationships and ensure compliance with underwriting guidelines. You will also serve in an informal leadership role by guiding less experienced underwriters.

What You Can Expect

• Culture of innovation, teamwork, and supportive leadership
• Internal mobility opportunities
• Visibility to senior leaders and partnership with cross-functional teams
• Opportunity to impact change
• Competitive compensation and comprehensive benefits

Key Responsibilities

• Underwrite new business by reviewing applications, requesting additional information if necessary, and accepting or rejecting risks in conformance with guidelines
• Underwrite within the authority set by the Commercial Lines Vice President and within the confines of reinsurance treaties; correspond with agencies to collect additional information
• Underwrite renewal business by reviewing insured files, agency experience, loss frequency, loss control surveys, motor vehicle reports, and prior carrier loss experience
• Assist in the development of new products, pricing, or coverages as needed
• Develop productive and profitable relationships with agents/brokers
• Maintain an established loss ratio
• Meet established production goals and deliver timely service
• Serve as staff liaison for assigned lines, disseminating line updates and developing staff
• Travel within the assigned territory to facilitate customer development and relationship building through agency visits and prospect calls
• Participate in continuing education through industry and company-sponsored courses
• Assist in the training of other personnel as directed

Qualifications

• 7+ years of commercial lines Underwriting and/or marketing experience
• Demonstrated ability to develop a profitable commercial lines book of business
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
• Ability to effectively present information and respond to questions from groups of managers, employees, agents, and vendors.

This position is based in our client's Irving, TX office with a hybrid schedule of four days in-office and one day remote, where appropriate.

The Intersect Group is seeking a Business Analyst for our direct client in the insurance industry, where you will partner between IT and the business teams to provide software application support related to business analysis, data analysis, quality assurance testing, and help desk support related to a variety of software applications. The will also review, analyze and evaluate user requests, coordinate, monitor requests to a successful resolution, and document business requirements for all project initiatives.

Specific duties:

• Serve as a conduit between the customer community (Internal and External) and software development teams through which requirements flow
• Understand business process management and business requirements of customers and translate to specific software requirements
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks, and workflow analysis
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Understand project plans and be able to articulate roles, project goals and timelines.
• Assist in data collection and consolidation of information to document business requirements
• Analyze and identify data issues that require an override on core systems and assist with data mapping between systems
• Prepare written business requirements representing business need that are grammatically correct
• Effectively communicate with internal and external teams to deliver functional requirements of user interface and interface designs
• Provide backup to other Business Analysts, mentoring and guiding less experienced team members

Qualifications

• Business degree or equivalent work experience
• Insurance industry experience is a big plus
• Five or more years business analysis experience
• Requires Microsoft SQL Server experience and knowledge of querying databases
• Demonstrate good judgment in what and how to communicate with a variety of clients and achieve results (strong sense of customer service)
• Strong logical, analytical, reasoning abilities and attention to detail
• Strong understanding of technical designs and specifications
• Effective oral and written communication skills
• Demonstrate organizational skills while working on multiple project initiatives
• Ability to work independently, take ownership, determine urgency of situations, and respond accordingly
• Ability to seek guidance or input from mentors and supervisors

Requirements:

Education/Experience

• Bachelor’s degree in related field, Master’s preferred, or equivalent experience
• 5 years of related experience with Bachelor’s, 3 years with Master’s
• Experience with at least one major SOAR and one major SIEM product
• Familiarity with operation of other security devices (firewall, proxy server, VPN, IPS, etc.)
• Advanced knowledge of TCP/IP protocols

Certification/Licenses

• Must have: At least one entry-level vendor-neutral certification in the Information Security arena or equivalent experience
• Preferred: At least one non-entry-level vendor-neutral certification in the Information Security arena (CISSP, CISM, GISP, etc.) or equivalent experience