Information Technology Jobs in Gotha, FL
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What to Expect
Information Professional Officer
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Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
Compare Navy Careers
See how a career as an Information Professional Officer compares to other Navy jobs.
UCF IT:
UCF IT is the central information technology organization at the University of Central Florida, providing technology services and support to faculty, staff, and students. With a focus on innovation, security, and excellence in service delivery. UCF IT supports the university's mission of teaching, learning, research, and community engagement. For more information about UCF IT, visit .
The Opportunity:
UCF Information Technology (UCF IT) is seeking a Cloud Computing Engineer I to join the Infrastructure team and apply technical expertise to maintain UCF's cloud computing environment. The Cloud Computing Engineer I will support cloud infrastructure across AWS, Azure, VMware, and Google Cloud, with a focus on software-defined networking and zero-trust architectures.
The Cloud Computing Engineer I will follow documentation and best practices, consult with internal customers on new projects and implementations, and collaborate with multiple teams and departments during new Azure cloud initiatives.
Responsibilities:
Respond to service requests and incidents related to Azure cloud infrastructure. Fulfill routine infrastructure requests including virtual machine provisioning, storage allocation, and network configurations. Troubleshoot basic issues and escalate complex problems to senior engineers as appropriate.
Perform routine infrastructure builds and deployments in Azure, including virtual machines, virtual networks, storage accounts, and other cloud resources. Follow established templates, runbooks, and best practices to ensure consistent and secure deployments across environments.
Monitor cloud infrastructure performance, availability, and cost metrics using Azure Monitor, Log Analytics, and related tools. Build and maintain dashboards to visualize key performance indicators. Alert appropriate teams when thresholds are exceeded or anomalies are detected.
Use and help maintain script repositories for common Azure functions using PowerShell, Terraform, and other Infrastructure as Code tools. Execute automation scripts for routine tasks, contribute to script improvements, and document procedures for team use.
Adhere to UCF Infrastructure ITIL processes, such as request and change management procedures, ensuring all planned changes are properly reviewed, documented, and communicated. Coordinate with stakeholders to minimize disruption and ensure smooth implementation of changes.
Maintain accurate and up-to-date documentation of cloud configurations, procedures, standards, and operational guidelines. Contribute to internal knowledge-sharing initiatives by creating and updating technical documentation in the team wiki and knowledge base.
Assist with cloud security and compliance tasks, including reviewing access permissions, supporting audit requests, and helping to remediate findings from security assessments. Follow established security policies and best practices for Azure environments.
Minimum Qualifications:
Bachelor's degree; or High School Diploma (or equivalent) and 4 years of relevant work experience in lieu of degree oran equivalent combination of education and experiencepursuant toFla. Stat. 112.219(6).
Preferred Qualifications:
Experience supporting Azure cloud infrastructure, including virtual machines, storage, and virtual networks.
Proficiency using Azure Monitor, Log Analytics, and dashboard creation for performance and cost monitoring.
Ability to troubleshoot Azure infrastructure issues and escalate appropriately within a support tier model.
Familiarity with ITIL processes, especially request, incident, and change management.
Ability to follow established runbooks, templates, and deployment standards to ensure consistent, secure cloud builds.
Hands-on experience with PowerShell, Terraform, or other Infrastructure as Code (IaC) tools for automation and script maintenance.
The most successful candidates may possess the following qualities:
Strong documentation skills, including maintaining configuration records, technical procedures, and knowledge base articles.
Understanding of cloud security principles, access management, and compliance requirements within Azure environments.
Special Instructions to the Applicants:
The anticipated salary range for this position is $56,030 to $60,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.
If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.
Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation,you'llplay an integral role at one of the most impactful universities in the country.You'llbe met with opportunities to connect and collaborate with talented faculty, staff, and students across 12colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow,you'llwork alongside talented colleagues on complex projects that will challenge you and help you gain new skills,andyou'llhave countless rewarding experiences that go well beyond a paycheck.
Working at UCF has itsperks!UCF offers:
Benefitpackages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Educationassistance
And more...For more benefits information, view theUCF Employee Benefits Guide.
Dive intoourTotal Rewards Calculatorto discover the diverseselectionavailable to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitlystatedon the job posting, it is UCF's expectation that an employee of UCF willresidein Florida as of the date the employment begins.
Department
UCF ITWork Schedule
Monday through Friday 8:00 AM to 5:00 PMType of Appointment
RegularExpected Salary
$56,030.00 to NegotiableJob Posting End Date
AMAs a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
If an accommodation due to a disability is needed to apply for this position, please call or email .
For general application or posting questions, please email .
Overview
The Technical Service Coordinator plays a critical role in onboarding new managed services customers and ensuring they have a clear, accurate, and complete technical foundation as they transition into our MSP environment. This role sits at the intersection of service delivery, technical operations, and customer success—responsible for gathering and documenting environment details, coordinating onboarding tasks across teams, and maintaining high-quality technical documentation.
The ideal candidate has strong technical aptitude, excellent organizational skills, and a passion for delivering an exceptional customer experience.
Key Responsibilities
Customer Onboarding
- Serve as the primary coordinator for onboarding new MSP customers.
- Collect and validate environment information (infrastructure, networks, identity systems, applications, security tools)
- Facilitate kickoff calls, technical discovery sessions, and onboarding checkpoints.
- Work cross-functionally with Service Desk, Systems Administration, Networking, and Security teams to ensure smooth onboarding execution.
- Track onboarding tasks, milestones, risks, and completion status.
Technical Documentation
- Create and maintain high-quality documentation including:
- Network diagrams
- Asset inventories
- Access and identity configurations
- Backup, monitoring, and security configurations
- Server, endpoint, and application details
- Build and update SOPs, runbooks, and customer-specific knowledge articles (consistent with knowledge practices in Managed - Services). [Managed - Services | PowerPoint]
- Ensure all customer documentation is properly stored, versioned, and accessible within the MSP knowledge repository.
Operational Coordination
- Act as a liaison between onboarding teams, technical operations, and account management.
- Document customer escalation paths, communication expectations, and support processes.
- Assist in preparing environment overviews and technical summaries for internal handoff to Operations, Systems Administration, and Service Desk teams.
- Support Technical Account Managers with accurate customer documentation as referenced in templates like SOW Template. [SOW Template | Word]
Technical Support Assistance
- Perform basic to mid‑level environment validation tasks (e.g., checking system health, verifying connectivity, confirming AD/O365 configurations
- Identify gaps in customer environments requiring additional engineering review or remediation.
- Provide Tier 1.5 coordination for technical issues discovered during onboarding.
Qualifications
Required
- 1–3 years experience in an MSP, helpdesk, technical coordination, or IT operations role.
- Understanding of:
- Microsoft 365 / Azure AD
- Windows Server fundamentals
- Networking basics (VLANs, firewalls, switching, DNS)
- Backup & monitoring concepts
- Strong documentation skills with high attention to detail.
- Excellent communication and customer service abilities.
- Highly organized with the ability to manage multiple onboarding projects simultaneously.
Preferred
- Experience with:
- Ticketing/ITSM platforms
- Network and system diagnostic tools
- Identity and access management
- SaaS administration (M365, Okta, collaboration tools)
- Exposure to PowerShell or automation tools.
- ITIL foundation or related process certification.
Skills & Competencies
- Strong analytical and problem‑solving skills.
- Ability to translate technical concepts into clear documentation.
- Calm, professional demeanor during customer interactions.
- Process‑oriented, consistent, and self‑driven.
- Able to collaborate effectively with both technical and non‑technical stakeholders.
Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives.
Generally works with considerable independence, developing operating plans and related operational processes within their department and monitoring the flow of work between their department and others in alignment with broader business objectives, selecting and developing effective engineers and work teams, and developing their organization through reliable systems and processes.
Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provide management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines.
This role demands a highly motivated mentor with a technical understanding of the range of resort operations technical products in solving complex business challenges.
Proven success as a mentor developing and retaining technical talent on high performing teams is required.
The incumbent is a proven leader, a consensus builder, and an integrator of people, processes, and technology.
Specific Job Summary The Unified Communications, Sr.
Engineer is responsible for all processes and technology in support of ensuring the Company’s strategic direction related to Contact Center and Resort PBX systems This role provides technical guidance to a team of engineers and the efforts of vendors and business partners to understand business requirements by developing, refining, and meeting all SLAs as required within this area of responsibility.
This critical role reports directly to the Associate Director Unified Communications while working closely with other GT disciplines, GT Security and Controls, Internal Audit, Asset Management, Procurement, and other groups as identified to ensure compliance with set requirements.
CLS Generic Expected Contributions Contributes to team, department and/or business results by performing complex quantitative and qualitative analysis for business processes and/or projects.
Often manages small projects, business processes or parts of larger ones.
Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk.
Assists more senior associates in achieving business results by: identifying opportunities to enhance the effectiveness of business processes.
participating in setting department operating plans.
achieving results against budget within scope of responsibility.
Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.
Working Relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers POS Pod members Global Technology Services Resort End User Support Teams Resort Operations Business Leaders Specific Expected Contributions Provide oversight and technical direction to the Unified Communications engineering team: works with Associate Director to manage and develop engineers and admins, and serve as subject matter expert for the Unified Communications Engineering team on a day-to-day basis.
Responsible for supplier outcomes to ensure alignment and achievement of goals and objectives established as they relate to the Unified Communications Engineering scope.
Ensure that standards and direction are met for Corporate, Contact Center, and Resort Unified Communications Responsible for proactively preventing and reactively resolving identified issues by working closely with GT Partners, Vendors, Suppliers, and Business Leaders.
Works closely with Unified Communications Leadership, GT Security and Controls, Information Security, Business Leaders and other stakeholders to define requirements and develop new features & functionality to optimize business processes.
Manage the implementation of test strategies and matures the team’s skills by introducing progressive testing concepts that focus on efficiency but sacrifice nothing on quality.
Manage defect detection, documentation, and “confirmation of resolution” processes, ensuring that a standard approach is being followed throughout the larger Unified Communications team and that proper tooling and reporting mechanisms are in place.
Defines refining repeatable and continually improving processes.
Mature the team’s capabilities by introducing progressive concepts that focus on efficiency but sacrifice nothing on quality.
Responsible for the Team’s high-level troubleshooting processes across assigned technologies.
Ensures that a standard approach is being followed throughout the Unified Communications team and that proper tooling and reporting are in place.
Encourage a sense of accountability across the organization to foster a culture that “owns” all misses and uses them to drive future process improvements.
Understand the business’s objectives and partner with Unified Communications Leadership to build alignment and buy-in across a global community.
Partner with Unified Communications Leadership to motivate all team members to deliver high quality projects within time and budget.
Maintain vendor relationships and technology road maps, evaluate new technologies for compatibility and security compliance, contribute to endpoint lifecycle management discipline for timely delivery of new services.
Coordinate after-hours support when needed for changes and/or incidents management Assists and provides technical guides to less senior associates in achieving business results Identify opportunities to enhance the effectiveness of business processes.
Provide training and technical guidance to less senior staff, where appropriate, and serve as point-of-contact for problem resolution.
Participate in setting department operating plans.
Research new and innovative solutions and stays informed of industry best practices to promote efficiencies and increased maturity of Endpoint Engineering technologies.
Proactively engages with business and provides updates to leadership on open activities or escalations.
CLS Generic Candidate Profile Successful candidates should possess knowledge, experience and demonstrate leadership skills as follows: Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Resources).
College degree and/or relevant experience typically required.
Specific Candidate Profile Education BS/MS Degree in Engineering or equivalent work experience related to Endpoint Engineering technologies noted previously.
Certifications Preferred ITIL Foundation Certification Project Management Certification Relevant certifications in Network+, CCNA, AWS foundation, MS Foundation, project management, or relevant technologies Experience At least 5 years of Contact Center Technology experience and/or Resort Telephony experience At least 3 years of experience working with APIs and using various authentication methods At least 1 year Resort Telephony experience Project coordination/lead on a global level Skills/Attributes Analytical and Strategic Thinking Advanced knowledge of Contact Center Technologies, WFM, Call & Screen Recording, Reporting, Performance Management, E911 and TCPA Compliances, Voicemail, PMS, Resort Telephony, Scripting, IVR routing Advanced knowledge of common, industry leading Contact Center and Resort PBX configuration methodologies, with awareness of when and how to rely on them Technical Demonstrated experience with collaboration tools (audio, video, web, phone) High Level Experience designing, testing, and deploying IVR Scripts, dialer configurations, interfacing PMS with business systems and PBX/VM, Call Flows etc Advanced knowledge in the Functionality of Contact Center Technologies and Resort PBX systems both on premises and SaaS Project Management Skills ITIL Foundation certification (or higher) a plus, Project Management certification desirable Prior experience leading a team of Unified Communications Engineers with track record of successfully validating and delivering high quality products Experience with Service Now, CA, Jira or similar work management tools required Interpersonal Skills Impeccable communication skills, adept at communicating to all levels of the organization and to a global audience through a wide range of analog and digital formats (verbal, written, presentational, virtual, etc.) Additional Attributes Able to work at a fast pace and encourage others to do so as well Highly self-motivated, self-directed, and detail oriented with the ability to effectively prioritize and execute on tasks and initiatives Basic understanding of Python Fluent in JSON and Visual Basic Required Experience Nice CXone Service Now MS Office Suite i.e.
Visio, Excel, Power Point Preferred Experience 14IP IEX Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Entry Level Software Developer
SkillStorm is actively seeking full-time Entry Level Software Developers for one our Fortune 100 clients. An ideal candidate is one with a strong technical mindset, exceptional problem-solving skills, and logical reasoning abilities. This is an on-site position.
You will spend 12 weeks collaborating in team-based settings, undertaking diverse, real-world projects to prepare for seamless integration into our clients' operations. Once training is complete, you will be deployed to our enterprise or government clients, ready to have an immediate impact on day one.
Entry Level Software Developer Requirements:
- Must possess a Bachelor's degree
- Must have 9 months+ of TECHNICAL experience
- Must be relocatable to multiple different locations and in office
- Ability to earn a government security clearance
- Possess a strong understanding of programming principles, data structures, algorithms, databases, and SQL, enabling the development of software solutions.
- Experience with software development and programming using Java, C#, or similar object-oriented programming language.
- Legally authorized to work in the U.S. under SkillStorm's W2; not a C2C position. EOE, including disability/vets.
- Strong analytical and problem-solving skills along with a logical mindset to tackle complex challenges to develop effective and innovative solutions.
- Demonstrate excellent verbal and written communication skills, facilitating clear and effective interactions with team members, stakeholders, and clients.
Entry Level Software Developer Responsibilities
- Develop new applications and modify existing applications using programming languages, platforms, frameworks, and tools used by our clients.
- Develop well-structured, readable, and efficient code to solve specific tasks or improve existing applications. Adhere to coding standards and best practices to maintain high-quality software.
- Identify, diagnose, and fix bugs in software applications, ensuring that the applications run smoothly and efficiently. Provide technical support and problem resolution related to software issues.
- Engage in code review sessions with peers to ensure code quality, share knowledge, and learn from others. Provide constructive feedback and suggest improvements to optimize performance.
- Assist in the deployment and testing of applications to production environments, ensuring that they meet performance benchmarks and are compatible with other system components.
- Work closely with other departments, such as quality assurance, project management, and product management, to ensure that projects are delivered on time and meet predefined objectives. Communicate ongoing activities and results to business sponsors, stakeholders, and management.
Where SkillStorm stands out:
- Competitive salary
- Enterprise level technology training and certification
- Opportunity to work for enterprise companies and government agencies
- Health, Vision, Dental, and Life Insurance with 401K
- Continuous mentorship and support
About SkillStorm
Founded in 2002, SkillStorm was built on the mission of accelerating careers in high-demand technologies. We design, build, and deploy Stormers from all backgrounds and experience levels in today's in-demand technologies such as AWS, Salesforce, PEGA, ServiceNow, and Appian.
We are committed to hiring and training college graduates and veterans for high-growth technology careers with our enterprise and government clients. Through these dedicated efforts, we are able to build a reliable, exclusive pipeline of high-quality, U.S.-based tech talent with the skills and clearance levels required to support our client's critical technology initiatives.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Technical Writer (VMO / Enterprise Technology)
We are seeking a detail-oriented Technical Writer to join our Enterprise Technology team, supporting strategic Vendor Management Office (VMO) initiatives. This role is critical in building AI-enabled process documentation and standardized workflows that drive efficiency across sourcing and procurement operations.
If you thrive in translating complex processes into clear, structured documentation and want to help shape the future of AI-driven operations, this role is for you.
What You’ll Do
- Create, organize, and maintain detailed process documentation and SOPs for VMO workflows
- Translate complex operational processes into clear, structured, and AI-friendly documentation
- Partner with stakeholders across Procurement, IT, Legal, Strategic Sourcing, and Vendor Management
- Lead documentation workshops and stakeholder interviews to capture process flows
- Develop and enforce documentation standards, templates, and governance processes
- Support process automation and workflow optimization initiatives
- Ensure documentation is aligned with enterprise standards and regularly updated
- Assist in training teams on new or updated processes
What We’re Looking For
- 5+ years of experience in technical writing or process documentation
- Strong ability to simplify complex workflows into clear, user-friendly documentation
- Experience with process mapping / flowcharting
- Familiarity with AI-enabled documentation or modern writing tools
- Excellent communication and cross-functional collaboration skills
- Strong organizational skills with the ability to manage multiple projects
Required Tools & Skills
- Proficiency in Confluence, Airtable, and Microsoft Office Suite
- Experience with tools such as ServiceNow (SNOW), Coupa, or similar platforms
- Strong analytical mindset with attention to detail
Nice to Have
- Experience in Vendor Management, Procurement, or IT Operations
- Familiarity with Lean Six Sigma, or process improvement frameworks
- Experience with structured authoring (DITA, Markdown)
- Knowledge of vendor systems like Apptio, ComSi, or Coupa
- Certifications in technical writing (e.g., CPTC)
What Makes This Role Unique
- Work at the intersection of AI, process optimization, and enterprise technology
- Play a key role in transforming manual workflows into scalable, automated systems
- High visibility across multiple enterprise teams
Additional Details
- On-site role (4 days/week)
- 2-step interview process
- Opportunity to drive AI-powered transformation initiatives
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining our clients' network infrastructure to ensure optimal performance and reliability. Your expertise in SD-WAN networking and firewall management will be essential in proactively identifying and resolving network issues and implementing appropriate solutions. The ability to work independently and effectively manage a ticket queue is crucial to ensure timely response and resolution of network-related incidents. By joining our team you will be given the opportunity to develop your technical knowledge along one of three primary practices: Network Security, Enterprise Networking, or Unified Voice and Application support with our internal subject matter experts.
Duties and Responsibilities:
- Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians
- Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions
- Professionally, accurately, and efficiently handle customer requests including technical and non-technical inquiries to any NOC related services
- Work with industry standard partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of nationwide networks
- Study and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise
- Independently handle a queue of tickets, promptly responding to incidents, requests, and changes while ensuring adherence to service level agreements (SLAs).
- Monitor the performance and health of the network infrastructure, including SD-WAN devices, routers, switches, firewalls, and other network components.
Required Qualifications:
- Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.
- 1-2 years in a technical support related role, or equivalent experience
- Understanding of networking standards, OSI model, subnetting and routing protocols
- Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues efficiently.
- Understanding of agile task management and project operations
- Ability to provide a high level of customer support to improve customer experience
- Ability to work well independently and in a team environment in a hybrid WFH model
- Must have the ability to be cleared for Public Trust P2 clearance
Preferred Qualifications:
- Strong knowledge of SD-WAN technologies and protocols, such as MPLS, BGP, OSPF, VPN, QoS, and traffic engineering.
- Experience managing and troubleshooting firewall solutions, such as Velocloud, Palo Alto, Fortinet, or Juniper.
- CCNA, Network+, or equivalent certification or higher
- Proficiency with Python, Javascript, or similar coding languages
- Telecommunications industry experience
- Prior public trust P2 security clearance
Cloud Engineer – Contract – Orlando, FL – $75.00 - $81.00/hr
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Our client is seeking a Cloud Engineer in Orlando, FL.
Role Description
Systems Engineers use a Software Engineering approach to architect, design, automate, monitor, support and build applications scale both on premise and in the Cloud (AWS). This includes operating and engineering software with close business segment alignment to deliver platforms through efficient, effective and resilient architectures.
• Hands-on work contributing to the design, development and implementation of software systems, applications and related products.
• Monitors domain technologies, understand vendor roadmaps and how it impacts/affects environment
• Develop and maintain engineering and architectural standards for on premise/hybrid compute, storage, application and data protections services
• Technology partner to all business segments consulting on service delivery and technology opportunities, advising on proper service delivery and fulfillment practices and portfolio management approaches.
• Consistently reviews and advises on the effectiveness of their technology approaches and its implications to the technology delivery function.
• Technical expert and thought leader in the development of virtualized technologies.
• Design and implement DevOps level deployment using CICD methodologies.
Skills & Requirements
• Individual must be highly resourceful and independent with the ability to quickly learn multiple disciplines and achieve manufacturer certification levels
•Seasoned technologist whom will identify technology and execution challenges in solutions and products pro-offered by Strategy/Architecture as well as outside vendors and OEMs.
• Assist in creation and documentation of day to day operational procedures.
• Strong knowledge and ability to describe and differentiate the features, benefits and disadvantages of competing virtualization and cloud platforms
• Working knowledge of storage/server virtualization platforms (NSX, VMWare, Hyper-V, etc.)
• Working knowledge of Virtual Environments such a VMWare
• Acts as primary support owner and contact for one or more hosting infrastructure applications, collaborating with other project team members and management orchestrate environment changes including software/hardware upgrades, and patches working with the vendor support for escalation of issues, including on-call rotation with Infrastructure operations team.
•Provide system reports on both a regular and ad-hoc basis.
• Improve automation and productivity of provisioning and maintenance through scripting and/or coding enhancements (Ansible and Python are highly desirable)
• The ideal candidate will have expertise in multiple Public Cloud providers like AWS, Google Cloud Services, Azure and/or Oracle Cloud Infrastructure. (AWS Experience is required)
• Akamai or a functionally equivalent solution
• Bachelor's Degree
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.
Drug testing may be required; please contact a recruiter for more information.
#LI-DNI
We make the impossible, possible.
We do this through applying and developing innovative technology and opening up the boundaries to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks.
Now is your chance to join our dedicated team that delivers unparalleled creative content to audiences around the world.
The Area Ride and Show Technician is more than just a modern day electronic technician.
They respond to power outages, work with the newest in animation and electronic technology and resolve trouble tickets within a theme park setting.
In this role you're expected to have a solid knowledge of various electrical and electronic devices, along with troubleshooting equipment.
The field service position may include work from elevated platforms and confined spaces throughout the Walt Disney World Parks and Resort property.
The pay rate for this role in Florida is $33.40 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits.
To learn more about our benefits visit: Qualifications : Minimum of 4 years' experience in the electrical field Experience with power distribution systems up to 600 volts Working knowledge of AC/DC motors, motor controls, motor repair, VFD, solid state systems, lighting, lighting controls, hydraulic and pneumatic control circuits Experience with PLCs and relay logic An understanding of audio systems, television and/or radio repair Read blue prints and schematics The ability to perform fault isolation and repair failed systems Ability to lift up to 50 pounds Excellent written and interpersonal communication skills Proficiency in standard office software programs and mobile electronic devices Additional Information : At Walt Disney World, we are makers and doers! Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire! We proudly and enthusiastically encourage qualified individuals with experience in the U.S.
Military to apply.
Schedule Availability: Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year.
Schedules and start times are subject to vary.
KEYWORD: WDWCasting, WDW Casting, WDWCASTING WDW: Walt Disney World Casting Hourly Jobs WDW Hourly
Job Title: Manager, Hotel Distribution Partnerships
Job Purpose:
As a Hotel Distribution Partnerships Manager, you will be responsible for managing and growing a portfolio of hotel partners, ensuring strong performance and long-term relationships. You will work closely with hotels to optimize distribution, improve pricing competitiveness, and drive revenue growth, while also supporting selective acquisition of new hotel partners within your region.
Location:
Remote. Candidates must be based in Orlando
Key Responsibilities:
- Manage and grow a portfolio of hotel partners to drive revenue and performance
- Monitor pricing and availability to ensure optimal distribution
- Act as the main point of contact for hotel partners pre and post onboarding
- Train hotel partners on operational procedures, including promotion management.
- Identify performance gaps and work with hotels to implement improvements
- Support onboarding and ensure a smooth transition from acquisition to account management
- Maintain and develop strong relationships with key stakeholders
- Track performance and provide regular reporting and insights
- Collaborate with cross-functional teams to resolve issues and improve outcomes
- Support targeted acquisition efforts where relevant
- Identify relevant trade shows, build a participation strategy, and evaluate ROI within allocated budget
- Keep CRM records up to date, manage the lead funnel, and provide regular pipeline reporting
Skills and Experience:
- 5+ Years of experience in Hotel Revenue, Sales, Account management, Hotel partnerships, OTAs or B2B roles within hospitality or travel tech industries
- Strong understanding of hotel distribution, RMS, CRS and PMS systems
- Ability to analyze performance data and drive revenue and commercial growth
- Strong communication and stakeholder management skills
- Ability to handle a large portfolio of hotel accounts and leads
- Ability to present data using BI tools. Power BI familiarity is preferred
- Ability to travel for trade shows, client meetings, and team events (at least quarterly)
- Proficiency in CRM tools and pipeline management (Zoho preferred)
- Experience with onboarding processes, project management, and partner training
- A university degree (or equivalent education). Proficiency in the Microsoft Office Suite.
- Excellent communication and presentation skills, both written and verbal. Must be fluent in English.
About Hotel Trader:
Hotel Trader is a global platform connecting hotels and travel buyers through a single, streamlined connection. Our technology enables direct distribution at scale, improving transparency, efficiency, and performance across the industry. We are a fully remote, fast-growing company building the infrastructure hospitality should have had all along.
Compensation and Benefits:
- Competitive salary based on experience
- Health benefits and retirement contribution
- Unlimited paid time off
- Fully remote work environment. Candidates must be based in Orlando
Please submit your resume for review, and we'll get back to you as soon as possible. Due to the number of applicants, we may not be able to provide feedback to everyone. We thank you in advance for your understanding and consideration of the role. The Hotel Trader Team
