Information Technology Jobs in Glencoe
409 positions found — Page 24
M
Developer Analysts
Salary not disclosed
Job Summary Responsible for the design, development, implementation, and integration of new or existing applications, systems, programs, or software including documentation, testing and collaborating with business users to understand requirements and translating into technical solutions.
Analyze customer needs and design technical solutions to meet business and technical requirements.
Job Description Medline Industries, LP is seeking a Developer Analysts to join our team in Northbrook, IL.
Job Description Design, code, test, implement, maintain and support applications software in their technical area and toolset of the application.
Work closely with configuration analysts to understand business requirements and scope and to transform business system designs into bug-free application software.
Plan and execute unit tests to ensure all business rules in the functional designs and technical options in the technical design are properly covered by the application.
Create technical designs, program code and unit test based on functional requirement design, adhering to departmental development, testing and documentation standards.
Possess and apply experience and knowledge of different development options to evaluate multiple alternatives and determine the optimal technical solution for Medline.
Understand development framework, application architecture and technical architecture to create solutions that fit into the overall system landscape.
Consider and document long-term data storage needs, performance of the application and restart/recovery factors during the design and development process.
Look for and find opportunities to reuse/leverage off of existing program code during the technical design and development process.
Develop program code with consideration of future reuse of newly developed code, modularizing and documenting appropriately.
Understand and employ proper data modeling techniques when developing new data structures to support applications.
Follow departmental and team standards as they apply to source code control and transport management.
Display an understanding of debugging techniques.
Debug code in technical area of expertise for functional and performance issues.
Available as on-call support for critical issues during non-working hours as documented in team support schedule.
Consider data sensitivity and process control to determine security and user authorization impacts.
Telecommuting is allowed 2 days per week.
Job Requirements PRIMARY REQUIREMENTS: Bachelor’s degree in Electronics Engineering or related field or its foreign equivalent, and 5 years of relevant work experience.
In addition, experience with the following skills is required: (1) Converting designs and functional documentation into ABAP code using SAP technologies to fulfill business requirements.
(2) Working with ABAP including structured programming, object-oriented programming, dialog programming, user exits, etc.
(3) Working independently on high complexity designs and programs including SAP related tools and technologies, such as ABAP, HANA database objects, OData, CDS views, Adobe Forms, APIs, and ABAP Units.
(4) Facilitating design meetings with users, management and architects to analyze and solve production problems and generate solutions for various requirements to enhance business processes.
JOB SITE: 2375 Waterview Drive, Northbrook, IL 60062 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $153,317.00 to $153,317.00 per year Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here.
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Analyze customer needs and design technical solutions to meet business and technical requirements.
Job Description Medline Industries, LP is seeking a Developer Analysts to join our team in Northbrook, IL.
Job Description Design, code, test, implement, maintain and support applications software in their technical area and toolset of the application.
Work closely with configuration analysts to understand business requirements and scope and to transform business system designs into bug-free application software.
Plan and execute unit tests to ensure all business rules in the functional designs and technical options in the technical design are properly covered by the application.
Create technical designs, program code and unit test based on functional requirement design, adhering to departmental development, testing and documentation standards.
Possess and apply experience and knowledge of different development options to evaluate multiple alternatives and determine the optimal technical solution for Medline.
Understand development framework, application architecture and technical architecture to create solutions that fit into the overall system landscape.
Consider and document long-term data storage needs, performance of the application and restart/recovery factors during the design and development process.
Look for and find opportunities to reuse/leverage off of existing program code during the technical design and development process.
Develop program code with consideration of future reuse of newly developed code, modularizing and documenting appropriately.
Understand and employ proper data modeling techniques when developing new data structures to support applications.
Follow departmental and team standards as they apply to source code control and transport management.
Display an understanding of debugging techniques.
Debug code in technical area of expertise for functional and performance issues.
Available as on-call support for critical issues during non-working hours as documented in team support schedule.
Consider data sensitivity and process control to determine security and user authorization impacts.
Telecommuting is allowed 2 days per week.
Job Requirements PRIMARY REQUIREMENTS: Bachelor’s degree in Electronics Engineering or related field or its foreign equivalent, and 5 years of relevant work experience.
In addition, experience with the following skills is required: (1) Converting designs and functional documentation into ABAP code using SAP technologies to fulfill business requirements.
(2) Working with ABAP including structured programming, object-oriented programming, dialog programming, user exits, etc.
(3) Working independently on high complexity designs and programs including SAP related tools and technologies, such as ABAP, HANA database objects, OData, CDS views, Adobe Forms, APIs, and ABAP Units.
(4) Facilitating design meetings with users, management and architects to analyze and solve production problems and generate solutions for various requirements to enhance business processes.
JOB SITE: 2375 Waterview Drive, Northbrook, IL 60062 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $153,317.00 to $153,317.00 per year Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here.
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Analysts Business Systems IT
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Job Description Medline Industries, LP is seeking Analysts Business Systems IT to join our team in Northbrook, IL.
Job Description Lead and drive requirements gathering sessions with multiple stakeholders with minimal dependency from Lead or Manager.
Organize and engage in effective meetings with the team and business.
Identify the interdependencies of complex projects across domains.
Requires leadership, communication, and collaboration with cross functional teams including senior leaders and executives.
Research technologies/solutions available with minimal dependency on lead/manager.
Take ownership of deliverables and improve existing processes.
Define standards for team deliverables and processes.
Prioritize primary assignments and ad-hoc work for junior team members.
Provide feedback to team members as required.
Investigate and document business requirements from business partners to facilitate discussions and conduct workflow analyses.
Construct workflow charts and diagrams, study system capabilities, and write specifications.
Recommend solutions or improvements to business processes which can be accomplished through new technology or alternative uses of existing technology.
Interpret business requirements to functional designs.
Collaborate with Developers and Engineers on technical designs and development.
Act as a liaison between the IT development group and business partners for the development and implementation of new systems and enhancement of existing systems.
Working with large datasets within applications, develop reports and dashboards as well as the creative problem solving, leadership, and communication skills necessary to drive change.
Ensure solutions are tested/validated sufficiently before being implemented in production.
Test planning and testing results with minimal level of input and review from management.
Possess an in-depth understanding of the business function/process supported, and also viewed as a credible representative of that business function/process.
Working closely with the team to ensure on-time delivery of quality solutions with minimal rework.
Responsible for product ownership and working with business partners for improvements to drive business.
Telecommuting is permitted, but applicant must work from the worksite location at least 3 days per week.
No additional national or international travel is anticipated.
Job Requirements PRIMARY REQUIREMENTS: Bachelor’s degree in Analytics or related field, and 4 years of relevant work experience.
ALTERNATIVE REQUIREMENTS: Master’s degree in Analytics or related field, and 2 years of relevant work experience.
In addition, experience with the following skills is required: (1) Experience leading multiple projects in a dynamic Agile/Scrum environment and actively engaging in all phases of the Software Development Life Cycle (SDLC); (2) Experience managing project planning and execution using JIRA and Microsoft Office Suite (Word, Excel, PowerPoint, Visio) including backlog creation, release tracking, and bottleneck resolution; (3) Experience ensuring product quality by developing test plans, conducting rigorous testing, tracking bugs via Jira and Confluence, participating in UAT, documenting results in Excel and qTest, and delivering effective end-user training; (4) Experience validating data flows and datasets using SQL across disparate sources, leveraging ERP system knowledge to ensure data integrity and providing actionable insights to executive stakeholders; (5) Experience creating impactful data visualizations and quantitative analysis reports using SSIS, SSRS, Tableau, and PowerPoint for executive-level presentations; and (6) Experience collaborating with cross-functional stakeholders to gather and document business requirements, using Figma, Lucidchart, and to develop BRDs/FRDs, workflow diagrams, and solution designs aligned with project goals and user needs.
JOB SITE: 2375 Waterview Drive, Northbrook, IL 60062 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $173,326.00 to $173,326.00 Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here.
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Description Lead and drive requirements gathering sessions with multiple stakeholders with minimal dependency from Lead or Manager.
Organize and engage in effective meetings with the team and business.
Identify the interdependencies of complex projects across domains.
Requires leadership, communication, and collaboration with cross functional teams including senior leaders and executives.
Research technologies/solutions available with minimal dependency on lead/manager.
Take ownership of deliverables and improve existing processes.
Define standards for team deliverables and processes.
Prioritize primary assignments and ad-hoc work for junior team members.
Provide feedback to team members as required.
Investigate and document business requirements from business partners to facilitate discussions and conduct workflow analyses.
Construct workflow charts and diagrams, study system capabilities, and write specifications.
Recommend solutions or improvements to business processes which can be accomplished through new technology or alternative uses of existing technology.
Interpret business requirements to functional designs.
Collaborate with Developers and Engineers on technical designs and development.
Act as a liaison between the IT development group and business partners for the development and implementation of new systems and enhancement of existing systems.
Working with large datasets within applications, develop reports and dashboards as well as the creative problem solving, leadership, and communication skills necessary to drive change.
Ensure solutions are tested/validated sufficiently before being implemented in production.
Test planning and testing results with minimal level of input and review from management.
Possess an in-depth understanding of the business function/process supported, and also viewed as a credible representative of that business function/process.
Working closely with the team to ensure on-time delivery of quality solutions with minimal rework.
Responsible for product ownership and working with business partners for improvements to drive business.
Telecommuting is permitted, but applicant must work from the worksite location at least 3 days per week.
No additional national or international travel is anticipated.
Job Requirements PRIMARY REQUIREMENTS: Bachelor’s degree in Analytics or related field, and 4 years of relevant work experience.
ALTERNATIVE REQUIREMENTS: Master’s degree in Analytics or related field, and 2 years of relevant work experience.
In addition, experience with the following skills is required: (1) Experience leading multiple projects in a dynamic Agile/Scrum environment and actively engaging in all phases of the Software Development Life Cycle (SDLC); (2) Experience managing project planning and execution using JIRA and Microsoft Office Suite (Word, Excel, PowerPoint, Visio) including backlog creation, release tracking, and bottleneck resolution; (3) Experience ensuring product quality by developing test plans, conducting rigorous testing, tracking bugs via Jira and Confluence, participating in UAT, documenting results in Excel and qTest, and delivering effective end-user training; (4) Experience validating data flows and datasets using SQL across disparate sources, leveraging ERP system knowledge to ensure data integrity and providing actionable insights to executive stakeholders; (5) Experience creating impactful data visualizations and quantitative analysis reports using SSIS, SSRS, Tableau, and PowerPoint for executive-level presentations; and (6) Experience collaborating with cross-functional stakeholders to gather and document business requirements, using Figma, Lucidchart, and to develop BRDs/FRDs, workflow diagrams, and solution designs aligned with project goals and user needs.
JOB SITE: 2375 Waterview Drive, Northbrook, IL 60062 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $173,326.00 to $173,326.00 Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here.
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Sr IT Controls & Risk Specialist
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Medline is looking for a Senior IT Controls & Risk Specialist to play a critical role in establishing and managing an IT controls framework for the enterprise.
Reporting to the IT Controls & Risk Manager, this position will lead the design, development, and implementation of information and technology risk management policies, standards, processes, and best practices and drive adoption through effective enterprise change management, education and awareness.
Additionally, the specialist will evaluate the compliance of new and existing technology solutions against applicable controls.
Job Description MAJOR RESPONSIBILITIES Controls Framework Design, Implementation, and Management Control Framework Development: Analyze, design, create, and maintain a unified IT controls framework drawing from leading industry frameworks and applicable regulatory requirements (e.g.
NIST CSF, CIS, HITRUST, PCI, etc.) Documentation: Create comprehensive documentation for the controls framework, including risks, control objectives, and implementation guidelines.
Align with existing enterprise policies and develop policies to fill identified gaps.
Stakeholder Engagement: Collaborate with cross-functional teams to ensure stakeholder buy-in and alignment with organizational risk tolerance.
Technology Evaluation and Risk Management Compliance Evaluation: Assess new and existing technologies for compliance with applicable controls.
Risk Register Management: Maintain a risk register to manage non-compliance and track remediation efforts.
Tool Administration: Lead the configuration of GRC tools used for IT risk management processes.
Awareness and Education Material Development: Develop tailored written and verbal awareness materials for different audiences, supporting user education initiatives.
Drive communication campaigns to ensure employee adoption using metrics to measure and track success.
Communication and Cross-Functional Collaboration Communication Planning: Execute a communication plan for impacted audiences when process and policy changes are made.
Relationship Building: Build trusted relationships with IT Compliance, Information Security, Legal, and Corporate Compliance teams to ensure message alignment and cross-functional collaboration.
MINIMUM JOB REQUIREMENTS Education Bachelor’s Degree in Information Technology, Information Security, Risk Management, Business Administration, or related field.
Or equivalent combination of education, professional certifications, and relevant work experience.
Certification / Licensure None required.
Work Experience 3+ years professional experience within IT Controls and Frameworks, IT Risk Management, IT Internal Controls, or related GRC field.
Knowledge / Skills / Abilities Experience developing or maintaining a controls-based IT compliance framework Experience evaluating or auditing web-based software technologies against company or regulatory requirements Experience deploying or supporting risk management, compliance, information security, information governance, or privacy programs across a large enterprise In-depth understanding of NIST CSF, CIS, NIST 800-53, HITRUST, CMMC, PCI DSS, or similar frameworks.
Ability to describe framework scope, composition, and implementation strategies.
Familiar with the technical components of software technologies, including APIs, web services, and common web and cloud application integration and architecture patterns Experience with modern GRC tools and other technologies supporting IT risk management activities Experience applying change management methodologies to support IT risk management initiatives Strong written and verbal skills, including a demonstrated ability to translate complex or technical information into concepts that are easily understood Proven ability to effectively interact with, manage, and influence cross-functional teams and partners PREFERRED JOB REQUIREMENTS 8+ years of professional experience in Technology Risk, Information Security, or leadership role in a technical area within a highly regulated industry.
Certification / Licensure Certification in relevant GRC discipline (e.g., CISA, CISM, CRISC, CISSP, CGRC) or IT governance frameworks (e.g., ITIL).
Knowledge / Skills / Abilities Experience implementing or using AuditBoard CrossComply, AuditBoard ITRM, or other TPRM, Privacy, or GRC tools Participation in IT compliance and audit processes Experience organizing process information and technical concepts into a knowledge base for wider audience consumption, leveraging diagrams or infographics and knowledge management tools Experience driving successful, insight-based, creative communications plans that deliver against program objectives, on time and within budget Experience deploying policy or technology changes across a large enterprise and measuring and reporting program process over time.
Understanding of fundamental Information Governance concepts (e.g., records retention, data protection, data handling) Knowledge of enterprise change management methodologies Familiarity with SAP security model and its integration with GRC products Familiarity with M365 governance and compliance settings Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Reporting to the IT Controls & Risk Manager, this position will lead the design, development, and implementation of information and technology risk management policies, standards, processes, and best practices and drive adoption through effective enterprise change management, education and awareness.
Additionally, the specialist will evaluate the compliance of new and existing technology solutions against applicable controls.
Job Description MAJOR RESPONSIBILITIES Controls Framework Design, Implementation, and Management Control Framework Development: Analyze, design, create, and maintain a unified IT controls framework drawing from leading industry frameworks and applicable regulatory requirements (e.g.
NIST CSF, CIS, HITRUST, PCI, etc.) Documentation: Create comprehensive documentation for the controls framework, including risks, control objectives, and implementation guidelines.
Align with existing enterprise policies and develop policies to fill identified gaps.
Stakeholder Engagement: Collaborate with cross-functional teams to ensure stakeholder buy-in and alignment with organizational risk tolerance.
Technology Evaluation and Risk Management Compliance Evaluation: Assess new and existing technologies for compliance with applicable controls.
Risk Register Management: Maintain a risk register to manage non-compliance and track remediation efforts.
Tool Administration: Lead the configuration of GRC tools used for IT risk management processes.
Awareness and Education Material Development: Develop tailored written and verbal awareness materials for different audiences, supporting user education initiatives.
Drive communication campaigns to ensure employee adoption using metrics to measure and track success.
Communication and Cross-Functional Collaboration Communication Planning: Execute a communication plan for impacted audiences when process and policy changes are made.
Relationship Building: Build trusted relationships with IT Compliance, Information Security, Legal, and Corporate Compliance teams to ensure message alignment and cross-functional collaboration.
MINIMUM JOB REQUIREMENTS Education Bachelor’s Degree in Information Technology, Information Security, Risk Management, Business Administration, or related field.
Or equivalent combination of education, professional certifications, and relevant work experience.
Certification / Licensure None required.
Work Experience 3+ years professional experience within IT Controls and Frameworks, IT Risk Management, IT Internal Controls, or related GRC field.
Knowledge / Skills / Abilities Experience developing or maintaining a controls-based IT compliance framework Experience evaluating or auditing web-based software technologies against company or regulatory requirements Experience deploying or supporting risk management, compliance, information security, information governance, or privacy programs across a large enterprise In-depth understanding of NIST CSF, CIS, NIST 800-53, HITRUST, CMMC, PCI DSS, or similar frameworks.
Ability to describe framework scope, composition, and implementation strategies.
Familiar with the technical components of software technologies, including APIs, web services, and common web and cloud application integration and architecture patterns Experience with modern GRC tools and other technologies supporting IT risk management activities Experience applying change management methodologies to support IT risk management initiatives Strong written and verbal skills, including a demonstrated ability to translate complex or technical information into concepts that are easily understood Proven ability to effectively interact with, manage, and influence cross-functional teams and partners PREFERRED JOB REQUIREMENTS 8+ years of professional experience in Technology Risk, Information Security, or leadership role in a technical area within a highly regulated industry.
Certification / Licensure Certification in relevant GRC discipline (e.g., CISA, CISM, CRISC, CISSP, CGRC) or IT governance frameworks (e.g., ITIL).
Knowledge / Skills / Abilities Experience implementing or using AuditBoard CrossComply, AuditBoard ITRM, or other TPRM, Privacy, or GRC tools Participation in IT compliance and audit processes Experience organizing process information and technical concepts into a knowledge base for wider audience consumption, leveraging diagrams or infographics and knowledge management tools Experience driving successful, insight-based, creative communications plans that deliver against program objectives, on time and within budget Experience deploying policy or technology changes across a large enterprise and measuring and reporting program process over time.
Understanding of fundamental Information Governance concepts (e.g., records retention, data protection, data handling) Knowledge of enterprise change management methodologies Familiarity with SAP security model and its integration with GRC products Familiarity with M365 governance and compliance settings Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Sr Platform Engineer
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Job Description JOB SUMMARY Medline Industries is seeking a Senior Platform Engineer to join our Platform Engineering team.
As a Senior Platform Engineer, you will lead the design, development, and maintenance of internal platforms and technical solutions that empower software development and operations teams to deliver applications and infrastructure efficiently and reliably.
You’ll apply DevOps principles to accelerate software delivery, foster cross-functional collaboration, and drive quality through automation and continuous improvement.
In this senior-level role, you’ll take ownership of strategic initiatives, mentor junior engineers, and manage complex projects from planning through execution.
You’ll work closely with developers, architects, and operations teams to ensure platforms are scalable, secure, and optimized for performance—while continuously driving innovation and automation across the organization.
MAJOR RESPONSIBILITIES
- Architect, design, and implement cloud-native platform solutions using modern infrastructure-as-code and automation platforms
- Build and maintain CI/CD pipelines and developer self-service platforms.
- Develop abstraction layers and APIs to simplify platform complexity for development teams.
- Implement and manage container orchestration systems (e.g., Kubernetes, Docker).
- Ensure platform security, compliance, and data protection through automated controls and monitoring.
- Collaborate with development teams to understand workflow requirements and deliver tailored platform capabilities.
- Develop and maintain comprehensive monitoring, logging, and observability solutions.
- Document platform architectures, processes, and best practices for internal use.
- Evaluate and integrate new technologies to enhance platform capabilities and developer experience.
- Provide technical support and guidance to Platform Operations and stakeholders
- Participate in incident response, troubleshooting, and root cause analysis for platform-related issues.
- Contribute to platform strategy and roadmap, aligning with organizational goals.
- Mentor and coach junior engineers, providing technical guidance and support for professional development.
- Track team goals, key projects, and deliverables, ensuring alignment with organizational objectives.
- Assist with project management and coordination of key initiatives.
MINIMUM JOB REQUIREMENTS Education Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
Certification / Licensure
- Relevant certifications (e.g., AWS/Azure/GCP Professional, CKA, Terraform Associate) preferred but not required.
Work Experience
- Minimum of 7 years of experience in Platform Engineering, DevOps, or Software Engineering or related fields.
- Experience designing and managing large-scale, enterprise-grade platforms.
Knowledge / Skills / Abilities
- Strong expertise in cloud platforms (AWS, Azure, GCP).
- Proficiency in infrastructure-as-code and configuration management tools.
- Advanced scripting skills (Python, Go, Bash).
- Experience with containerization and orchestration (Kubernetes, Docker).
- Deep understanding of CI/CD pipelines and developer platform concepts.
- Knowledge of security best practices and compliance frameworks.
- Experience with monitoring, logging, and observability tools.
- Ability to design scalable, reliable, and secure platform architectures.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and documentation skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience mentoring and coaching junior engineers.
- Experience tracking team goals, projects, and supporting project management.
PREFERRED JOB REQUIREMENTS Education Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field Certification / Licensure
- Advanced certifications in cloud, DevOps, or platform engineering (e.g., AWS/Azure/GCP Professional, CKA, CKAD).
Work Experience
- 10+ years of experience in Platform Engineering, DevOps, Software Engineering or related fields.
- Experience designing and managing large-scale, enterprise-grade platforms.
Knowledge / Skills / Abilities
- Experience with AI/ML operations and MLOps platforms.
- Knowledge of service mesh technologies (Istio, Linkerd).
- Expertise in cloud-native security tools and practices.
- Experience with platform engineering frameworks (e.g., Backstage).
- Experience with chaos engineering and resilience testing.
- Proven ability to drive platform innovation and adoption across teams.
- Experience mentoring junior engineers and leading technical initiatives.
- Demonstrated project management and leadership skills.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $132,600.00
- $199,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
As a Senior Platform Engineer, you will lead the design, development, and maintenance of internal platforms and technical solutions that empower software development and operations teams to deliver applications and infrastructure efficiently and reliably.
You’ll apply DevOps principles to accelerate software delivery, foster cross-functional collaboration, and drive quality through automation and continuous improvement.
In this senior-level role, you’ll take ownership of strategic initiatives, mentor junior engineers, and manage complex projects from planning through execution.
You’ll work closely with developers, architects, and operations teams to ensure platforms are scalable, secure, and optimized for performance—while continuously driving innovation and automation across the organization.
MAJOR RESPONSIBILITIES
- Architect, design, and implement cloud-native platform solutions using modern infrastructure-as-code and automation platforms
- Build and maintain CI/CD pipelines and developer self-service platforms.
- Develop abstraction layers and APIs to simplify platform complexity for development teams.
- Implement and manage container orchestration systems (e.g., Kubernetes, Docker).
- Ensure platform security, compliance, and data protection through automated controls and monitoring.
- Collaborate with development teams to understand workflow requirements and deliver tailored platform capabilities.
- Develop and maintain comprehensive monitoring, logging, and observability solutions.
- Document platform architectures, processes, and best practices for internal use.
- Evaluate and integrate new technologies to enhance platform capabilities and developer experience.
- Provide technical support and guidance to Platform Operations and stakeholders
- Participate in incident response, troubleshooting, and root cause analysis for platform-related issues.
- Contribute to platform strategy and roadmap, aligning with organizational goals.
- Mentor and coach junior engineers, providing technical guidance and support for professional development.
- Track team goals, key projects, and deliverables, ensuring alignment with organizational objectives.
- Assist with project management and coordination of key initiatives.
MINIMUM JOB REQUIREMENTS Education Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
Certification / Licensure
- Relevant certifications (e.g., AWS/Azure/GCP Professional, CKA, Terraform Associate) preferred but not required.
Work Experience
- Minimum of 7 years of experience in Platform Engineering, DevOps, or Software Engineering or related fields.
- Experience designing and managing large-scale, enterprise-grade platforms.
Knowledge / Skills / Abilities
- Strong expertise in cloud platforms (AWS, Azure, GCP).
- Proficiency in infrastructure-as-code and configuration management tools.
- Advanced scripting skills (Python, Go, Bash).
- Experience with containerization and orchestration (Kubernetes, Docker).
- Deep understanding of CI/CD pipelines and developer platform concepts.
- Knowledge of security best practices and compliance frameworks.
- Experience with monitoring, logging, and observability tools.
- Ability to design scalable, reliable, and secure platform architectures.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and documentation skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience mentoring and coaching junior engineers.
- Experience tracking team goals, projects, and supporting project management.
PREFERRED JOB REQUIREMENTS Education Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field Certification / Licensure
- Advanced certifications in cloud, DevOps, or platform engineering (e.g., AWS/Azure/GCP Professional, CKA, CKAD).
Work Experience
- 10+ years of experience in Platform Engineering, DevOps, Software Engineering or related fields.
- Experience designing and managing large-scale, enterprise-grade platforms.
Knowledge / Skills / Abilities
- Experience with AI/ML operations and MLOps platforms.
- Knowledge of service mesh technologies (Istio, Linkerd).
- Expertise in cloud-native security tools and practices.
- Experience with platform engineering frameworks (e.g., Backstage).
- Experience with chaos engineering and resilience testing.
- Proven ability to drive platform innovation and adoption across teams.
- Experience mentoring junior engineers and leading technical initiatives.
- Demonstrated project management and leadership skills.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $132,600.00
- $199,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Sr Software Engineer- Developer Experience
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Job Description Major Responsibilities Rapidly deliver proofs of concept (POCs) and pilots, clearly articulate their impact, and challenge ideas to drive informed decision-making.
Identify pain points for internal development teams, propose solutions, and implement features that simplify development and deployment processes.
Apply expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices.
Innovate and establish best practices in software architecture and development processes.
Demonstrate expertise in the software development lifecycle (SDLC) and optimize processes through automation.
Promote and guide adoption of the Well-Architected Framework, ensuring best practices across engineering teams.
Collaborate with applications, DevOps, and platform teams to ensure platform tools are reliable, scalable, and aligned with organizational standards.
Partner with architects and product managers to translate system architecture and product requirements into well-designed, high-quality software components.
Balance technical leadership with strong business judgment to make sound technology choices.
Champion coding standards, automation, observability, and security practices across developer-facing tools and pipelines.
Lead and mentor junior engineers, fostering technical growth and professional development.
Drive continuous improvement in development processes, including code reviews, testing, and deployment strategies.
Stay current with emerging trends and technologies, applying them to enhance developer experience and platform capabilities.
Contribute to the overall architecture and design of application modernization initiatives.
Explore and pilot emerging AI technologies (including agentic AI), translating learnings into practical developer-experience improvements.
Actively participate in Agile/Scrum ceremonies, including Program Increment (PI) Planning, and influence team direction.
Minimum Job Requirements 15+ years of software engineering experience, with deep expertise in application modernization and full stack microservices development on AKS and cloud platforms (particularly Azure).
10+ years of experience with diverse programming languages (Java, .NET, Python, React, Angular, etc.) and the full SDLC, including coding standards, code reviews, source control, build processes, testing, and operations.
Bachelor’s degree in computer science, Engineering, or related field.
Proven experience in designing and delivering training programs to drive adoption of new solutions across the organization.
Proven expertise in designing, developing, and maintaining platform tools, frameworks, and automation to improve productivity and streamline the SDLC.
Ability to design and develop detailed architecture artifacts (logical, conceptual, and integration diagrams) for teams and projects.
Strong experience with containerization and deployment tools (Docker, Kubernetes, Helm).
Hands-on experience with DevOps and automation tools (GitLab, Jenkins, Terraform, Ansible, Kubernetes, Packer).
Experience with test automation frameworks (JUnit, Mockito, Selenium etc).
Experience building with AI development tools.
Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
Strong problem-solving attitude, with a focus on addressing enterprise-level challenges and identifying innovative solutions.
Strong fundamental understanding with ability to thrive in a fast-paced, dynamic environment and adapt to new tools and technologies.
Working knowledge of Agile methodologies, JIRA, ITSM, and software delivery tools.
Proven ability to multitask, manage multiple projects, and deliver results with ownership and accountability.
Preferred Qualifications Advanced degree in Computer Science, Engineering, or related field.
Experience with large-scale enterprise modernization initiatives.
Deep expertise in cloud-native architecture and hybrid cloud environments.
Familiarity / experience with observability platforms Experience in integrating AI/ML solutions into developer workflows.
Strong track record of influencing engineering culture and driving adoption of modern development practices across large organizations.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $132,600.00
- $199,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Identify pain points for internal development teams, propose solutions, and implement features that simplify development and deployment processes.
Apply expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices.
Innovate and establish best practices in software architecture and development processes.
Demonstrate expertise in the software development lifecycle (SDLC) and optimize processes through automation.
Promote and guide adoption of the Well-Architected Framework, ensuring best practices across engineering teams.
Collaborate with applications, DevOps, and platform teams to ensure platform tools are reliable, scalable, and aligned with organizational standards.
Partner with architects and product managers to translate system architecture and product requirements into well-designed, high-quality software components.
Balance technical leadership with strong business judgment to make sound technology choices.
Champion coding standards, automation, observability, and security practices across developer-facing tools and pipelines.
Lead and mentor junior engineers, fostering technical growth and professional development.
Drive continuous improvement in development processes, including code reviews, testing, and deployment strategies.
Stay current with emerging trends and technologies, applying them to enhance developer experience and platform capabilities.
Contribute to the overall architecture and design of application modernization initiatives.
Explore and pilot emerging AI technologies (including agentic AI), translating learnings into practical developer-experience improvements.
Actively participate in Agile/Scrum ceremonies, including Program Increment (PI) Planning, and influence team direction.
Minimum Job Requirements 15+ years of software engineering experience, with deep expertise in application modernization and full stack microservices development on AKS and cloud platforms (particularly Azure).
10+ years of experience with diverse programming languages (Java, .NET, Python, React, Angular, etc.) and the full SDLC, including coding standards, code reviews, source control, build processes, testing, and operations.
Bachelor’s degree in computer science, Engineering, or related field.
Proven experience in designing and delivering training programs to drive adoption of new solutions across the organization.
Proven expertise in designing, developing, and maintaining platform tools, frameworks, and automation to improve productivity and streamline the SDLC.
Ability to design and develop detailed architecture artifacts (logical, conceptual, and integration diagrams) for teams and projects.
Strong experience with containerization and deployment tools (Docker, Kubernetes, Helm).
Hands-on experience with DevOps and automation tools (GitLab, Jenkins, Terraform, Ansible, Kubernetes, Packer).
Experience with test automation frameworks (JUnit, Mockito, Selenium etc).
Experience building with AI development tools.
Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
Strong problem-solving attitude, with a focus on addressing enterprise-level challenges and identifying innovative solutions.
Strong fundamental understanding with ability to thrive in a fast-paced, dynamic environment and adapt to new tools and technologies.
Working knowledge of Agile methodologies, JIRA, ITSM, and software delivery tools.
Proven ability to multitask, manage multiple projects, and deliver results with ownership and accountability.
Preferred Qualifications Advanced degree in Computer Science, Engineering, or related field.
Experience with large-scale enterprise modernization initiatives.
Deep expertise in cloud-native architecture and hybrid cloud environments.
Familiarity / experience with observability platforms Experience in integrating AI/ML solutions into developer workflows.
Strong track record of influencing engineering culture and driving adoption of modern development practices across large organizations.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $132,600.00
- $199,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Lead Analyst Systems- Platform Infrastructure
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Job Description The Lead System Analyst is accountable for the reliability, performance, security, and operational maturity of Supply Chain Technology infrastructure across development, test, and production environments.
This role extends beyond hands-on execution to include technical leadership, decision-making, and ownership of platform outcomes.
The Lead System Analyst sets operational standards, provides technical direction and mentorship to analysts and partner resources, serves as a primary escalation point, and ensures platform services operate consistently, predictably, and at scale.
The Lead System Analyst partners closely with Supply Chain Technology leadership, application teams, infrastructure, security, DevOps, and managed service providers to reduce operational risk, improve incident outcomes, and continuously raise the bar for platform reliability and efficiency.
Team / Reporting This role sits within Platform Services and functions as a technical leader and escalation point across application teams, infrastructure, security, DevOps, and managed service partners.
The Lead System Analyst supports the Platform Services Manager by owning technical execution standards, guiding analysts and contractors, and translating platform risks, constraints, and trade-offs into actionable plans aligned with team strategy and business priorities.
Key Responsibilities 1) Platform Operations Leadership & Environment Readiness Own platform operational health and readiness outcomes across development, test, and production environments.
Establish, document, and enforce platform standards for configuration, readiness validation, and operational practices.
Review and guide system design, configuration, upgrades, and troubleshooting performed by analysts and partner resources.
Identify systemic risks and drive preventative improvements before issues impact production.
2) Reliability Engineering, Monitoring & Observability Define and govern monitoring, alerting, and observability standards to ensure high-quality, actionable telemetry.
Lead investigation and resolution of complex or cross-system incidents involving multiple teams.
Ensure root-cause findings translate into durable fixes and measurable reliability improvements.
Automation & Engineering Best Practices Develop and maintain automation scripts (PowerShell, Python, Bash) to reduce manual tasks and increase consistency across environments.
Lead automation initiatives using tools such as Ansible or Terraform where applicable; partner with platform teams to advance infrastructure-as-code and CI/CD integration.
4) AI-Enabled Operations (AIOps) & Copilot Enablement Evaluate and apply AI-driven features within observability/monitoring tooling to reduce alert noise, improve anomaly detection, and prioritize telemetry for faster triage.
Help operationalize intelligent dashboards and analytics that answer specific health and reliability questions for the portfolio and enable other teams to use them effectively.
Use Microsoft 365 Copilot to accelerate creation of runbooks, post-incident summaries, knowledge base articles, and stakeholder communications while maintaining accuracy and appropriate data handling.
Where appropriate and approved, contribute to building or refining internal copilots/agents (e.g., via Copilot Studio) to streamline support workflows and self-service access to operational knowledge.
5) Cross-Team Leadership & Stakeholder Partnership Act as a primary liaison across application teams, infrastructure, security, DevOps, and managed service providers.
Collaborate with business partners and application development teams to build, refine, test, secure, and debug system capabilities as needed.
Translate platform risks and constraints into clear, actionable guidance.
6) Incident Management & Continuous Improvement Serve as the escalation point for high-impact or recurring incidents.
Lead blameless post-incident reviews and own corrective action follow-through.6) Mentorship, Oversight & Knowledge Management Provide technical mentorship, peer review, and guidance.
Ensure knowledge is reusable, discoverable, and consistently applied.
7) Documentation & Knowledge Management Author and maintain system and process documentation (workflow charts, diagrams, system specifications).
Contribute to knowledge base content to support repeatable resolution of common issues and reduce escalations.
Required Qualifications Education Bachelor’s degree in computer science or related field.
Or equivalent work experience with desired systems and technologies Work Experience 7+ years of experience in analysis, configuration, and development on relevant platforms 5+ years of hands-on experience administering and automating Windows and Linux-based systems in large-scale enterprise environments.
3+ years in operations or reliability-focused role providing production support for business-critical, enterprise-grade platforms and applications.
Knowledge / Skills / Abilities Strong analytical and problem-solving skills to assess platform health, identify systemic risks, and drive preventative improvements.
Ability to independently design, standardize, and troubleshoot complex platform services spanning infrastructure, automation, monitoring, and operations.
Strong understanding of operational best practices including incident management, root-cause analysis, change management, and reliability engineering concepts.
Hands-on knowledge of automation and scripting techniques used to reduce operational toil and improve consistency (e.g., PowerShell, Python, Bash).
Working understanding of modern infrastructure and platform architectures, including hybrid and cloud-based environments, and differences between SaaS, PaaS, and onpremises deployments.
Excellent verbal and written communication skills; able to clearly articulate technical risks, trade-offs, and impacts to both technical teams and business or leadership audiences.
Strong interpersonal and relationship management skills, with the ability to influence cross-team outcomes without direct authority.
Ability to operate independently as a self-starter while also serving as a collaborative technical leader within a team-oriented environment.
Core Competencies Platform ownership mindset.
Technical leadership and influence.
Operational judgment and reliability focus.
Clear escalation and stakeholder communication.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $116,000.00
- $174,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role extends beyond hands-on execution to include technical leadership, decision-making, and ownership of platform outcomes.
The Lead System Analyst sets operational standards, provides technical direction and mentorship to analysts and partner resources, serves as a primary escalation point, and ensures platform services operate consistently, predictably, and at scale.
The Lead System Analyst partners closely with Supply Chain Technology leadership, application teams, infrastructure, security, DevOps, and managed service providers to reduce operational risk, improve incident outcomes, and continuously raise the bar for platform reliability and efficiency.
Team / Reporting This role sits within Platform Services and functions as a technical leader and escalation point across application teams, infrastructure, security, DevOps, and managed service partners.
The Lead System Analyst supports the Platform Services Manager by owning technical execution standards, guiding analysts and contractors, and translating platform risks, constraints, and trade-offs into actionable plans aligned with team strategy and business priorities.
Key Responsibilities 1) Platform Operations Leadership & Environment Readiness Own platform operational health and readiness outcomes across development, test, and production environments.
Establish, document, and enforce platform standards for configuration, readiness validation, and operational practices.
Review and guide system design, configuration, upgrades, and troubleshooting performed by analysts and partner resources.
Identify systemic risks and drive preventative improvements before issues impact production.
2) Reliability Engineering, Monitoring & Observability Define and govern monitoring, alerting, and observability standards to ensure high-quality, actionable telemetry.
Lead investigation and resolution of complex or cross-system incidents involving multiple teams.
Ensure root-cause findings translate into durable fixes and measurable reliability improvements.
Automation & Engineering Best Practices Develop and maintain automation scripts (PowerShell, Python, Bash) to reduce manual tasks and increase consistency across environments.
Lead automation initiatives using tools such as Ansible or Terraform where applicable; partner with platform teams to advance infrastructure-as-code and CI/CD integration.
4) AI-Enabled Operations (AIOps) & Copilot Enablement Evaluate and apply AI-driven features within observability/monitoring tooling to reduce alert noise, improve anomaly detection, and prioritize telemetry for faster triage.
Help operationalize intelligent dashboards and analytics that answer specific health and reliability questions for the portfolio and enable other teams to use them effectively.
Use Microsoft 365 Copilot to accelerate creation of runbooks, post-incident summaries, knowledge base articles, and stakeholder communications while maintaining accuracy and appropriate data handling.
Where appropriate and approved, contribute to building or refining internal copilots/agents (e.g., via Copilot Studio) to streamline support workflows and self-service access to operational knowledge.
5) Cross-Team Leadership & Stakeholder Partnership Act as a primary liaison across application teams, infrastructure, security, DevOps, and managed service providers.
Collaborate with business partners and application development teams to build, refine, test, secure, and debug system capabilities as needed.
Translate platform risks and constraints into clear, actionable guidance.
6) Incident Management & Continuous Improvement Serve as the escalation point for high-impact or recurring incidents.
Lead blameless post-incident reviews and own corrective action follow-through.6) Mentorship, Oversight & Knowledge Management Provide technical mentorship, peer review, and guidance.
Ensure knowledge is reusable, discoverable, and consistently applied.
7) Documentation & Knowledge Management Author and maintain system and process documentation (workflow charts, diagrams, system specifications).
Contribute to knowledge base content to support repeatable resolution of common issues and reduce escalations.
Required Qualifications Education Bachelor’s degree in computer science or related field.
Or equivalent work experience with desired systems and technologies Work Experience 7+ years of experience in analysis, configuration, and development on relevant platforms 5+ years of hands-on experience administering and automating Windows and Linux-based systems in large-scale enterprise environments.
3+ years in operations or reliability-focused role providing production support for business-critical, enterprise-grade platforms and applications.
Knowledge / Skills / Abilities Strong analytical and problem-solving skills to assess platform health, identify systemic risks, and drive preventative improvements.
Ability to independently design, standardize, and troubleshoot complex platform services spanning infrastructure, automation, monitoring, and operations.
Strong understanding of operational best practices including incident management, root-cause analysis, change management, and reliability engineering concepts.
Hands-on knowledge of automation and scripting techniques used to reduce operational toil and improve consistency (e.g., PowerShell, Python, Bash).
Working understanding of modern infrastructure and platform architectures, including hybrid and cloud-based environments, and differences between SaaS, PaaS, and onpremises deployments.
Excellent verbal and written communication skills; able to clearly articulate technical risks, trade-offs, and impacts to both technical teams and business or leadership audiences.
Strong interpersonal and relationship management skills, with the ability to influence cross-team outcomes without direct authority.
Ability to operate independently as a self-starter while also serving as a collaborative technical leader within a team-oriented environment.
Core Competencies Platform ownership mindset.
Technical leadership and influence.
Operational judgment and reliability focus.
Clear escalation and stakeholder communication.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $116,000.00
- $174,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Sr Analysts Business Systems
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Job Description Medline Industries, LP is seeking a Sr Analysts Business Systems to join our team in Northbrook, IL.
Job Description Identify opportunities to improve foundational ERP and Supply Chain Planning system functionalities and develop integration points at a global scale.
Analyze supply chain performance analysis, process mapping, and system functionality assessments.
Once improvement opportunities are identified, initiate project plans with Global Business stakeholders and IT developers to realize the improvement opportunities.
Support testing, training, rollout, and value quantification of all Global Supply Chain system improvement initiatives.
Support merger and acquisition integration activities where international entities are impacted.
Configure supply chain planning and execution systems to align with Corporate standards and best practices.
Regularly present project updates and supply chain performance improvements to key stakeholders up to C-Suite.
Continually research supply chain technology market trends and provide input to long range plan for technology investment.
Telecommuting is permitted, but applicant must work from the worksite location at least 3 days per week.
Up to 30% of domestic and international travel will be required to Medline International entities for scoping and reviewing progress of continuous improvement and/or global integration initiatives.
Job Requirements PRIMARY REQUIREMENTS: Bachelor’s degree in Supply Chain, Industrial and Systems Engineering, Computer Science, or related field, and 4 years of relevant work experience.
In addition, experience with the following skills is required: (1) Experience conducting data, business, systems analyst including translating between business and technical requirements.
(2) Experience utilizing structured querying language (SQL).
(3) Experience applying knowledge of relational database schemas.
(4) Experience operating and configuring large scale ERP and Supply Chain Planning Systems with at least one of the following: SAP, SAP-APO, Oracle, or JDA.
(5) Experience utilizing standard Continuous Improvement and Project Management techniques with at least one of the following: Six Sigma, DMAIC, RACIs, and Gantt charts.
JOB SITE: 2375 Waterview Drive, Northbrook, IL 60062 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $101,000.00 to $152,000.00 per year Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here.
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Description Identify opportunities to improve foundational ERP and Supply Chain Planning system functionalities and develop integration points at a global scale.
Analyze supply chain performance analysis, process mapping, and system functionality assessments.
Once improvement opportunities are identified, initiate project plans with Global Business stakeholders and IT developers to realize the improvement opportunities.
Support testing, training, rollout, and value quantification of all Global Supply Chain system improvement initiatives.
Support merger and acquisition integration activities where international entities are impacted.
Configure supply chain planning and execution systems to align with Corporate standards and best practices.
Regularly present project updates and supply chain performance improvements to key stakeholders up to C-Suite.
Continually research supply chain technology market trends and provide input to long range plan for technology investment.
Telecommuting is permitted, but applicant must work from the worksite location at least 3 days per week.
Up to 30% of domestic and international travel will be required to Medline International entities for scoping and reviewing progress of continuous improvement and/or global integration initiatives.
Job Requirements PRIMARY REQUIREMENTS: Bachelor’s degree in Supply Chain, Industrial and Systems Engineering, Computer Science, or related field, and 4 years of relevant work experience.
In addition, experience with the following skills is required: (1) Experience conducting data, business, systems analyst including translating between business and technical requirements.
(2) Experience utilizing structured querying language (SQL).
(3) Experience applying knowledge of relational database schemas.
(4) Experience operating and configuring large scale ERP and Supply Chain Planning Systems with at least one of the following: SAP, SAP-APO, Oracle, or JDA.
(5) Experience utilizing standard Continuous Improvement and Project Management techniques with at least one of the following: Six Sigma, DMAIC, RACIs, and Gantt charts.
JOB SITE: 2375 Waterview Drive, Northbrook, IL 60062 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $101,000.00 to $152,000.00 per year Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here.
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Sr Mgr IT Architecture
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary The Senior Manager of Enterprise Architecture is a leadership role within the Enterprise Architecture organization and reports to the Head of Enterprise Architecture.
The role leads the Enterprise Architecture Office (EAO) and develops a high-impact Domain Architecture capability across the organization.
Job Description This position provides direct leadership to Domain Architects and maintains dotted-line alignment with Solution Architects across IT portfolios operating in a federated model.
The role ensures enterprise architecture governance, standards, and modernization initiatives are executed consistently across the enterprise while elevating modern architecture adoption.
Key Responsibilities A.
Leadership & Strategy Provide direct leadership, coaching, and performance management for Domain Architects.
Provide architectural direction and alignment for Solution Architects operating in a dotted-line relationship across IT portfolios.
Establish clear decision rights and architecture accountability across enterprise, domain, and portfolio teams.
Collaborate with senior IT and business leadership to align technology direction with enterprise strategy.
Serve as a trusted advisor on enterprise technology direction, risk, and modernization priorities.
B.
Enterprise Architecture Office Leadership Establish and operate enterprise architecture governance processes and review boards.
Define and track EA KPIs, review coverage, and maturity metrics.
Govern architecture standards lifecycle, exception management, and technical debt visibility.
Maintain architecture policies, templates, and enterprise communication frameworks.
Drive capability-based planning and Application Portfolio Management maturity.
Ensure consistent enterprise architecture engagement across portfolios.
C.
Enterprise Architecture Initiatives Application Portfolio Management and LeanIX maturity.
TIME-based rationalization and modernization efforts.
Technology standards lifecycle management.
Azure Cloud governance and compliance alignment.
EA artifact and documentation standardization.
Enterprise architecture maturity roadmap and reporting.
D.
Domain Architect Leadership & Mentorship Ensure design quality and readiness before governance forums.
Strengthen executive communication and business framing skills.
Instill enterprise-first thinking, lifecycle awareness, and ownership of outcomes.
Increase collaboration and consistency across architecture teams.
E.
Technical Depth Domains Cloud Platform Architecture – enterprise cloud operating models, resiliency, cost governance, and hybrid platform integration.
Digital, eCommerce & Corporate Platforms – enterprise SaaS ecosystems and business application landscapes supporting Finance, HR, Legal, and Procurement.
Security, Risk & Compliance Architecture – embedded security controls, regulated data handling, and audit-ready system design.
F.
Leadership in a Federated Architecture Model Guide a federated community of Portfolio Solution architects operating in dotted-line alignment to the role.
Build credibility and voluntary alignment across the architecture community.
Address architectural misalignment early through clear expectations, data driven decision frameworks minimizing the need for escalation Balance delivery velocity with long-term enterprise sustainability.
G.
Governance & Risk Control Ensure architectural alignment with security, compliance, and regulatory expectations.
Improve visibility into enterprise architecture risk and technical debt.
Qualifications Education Bachelor’s degree in computer science, Information Technology, Engineering, or related field required.
Master’s degree preferred.
Experience 12+ years of progressive IT experience, including 8+ years in enterprise or solution architecture roles.
Experience with digital platforms and enterprise business application ecosystems.
Experience mentoring senior technical professionals.
Experience in manufacturing, pharmaceutical, or medical device environments strongly preferred.
Experience leading architecture teams in Fortune 500 or large consulting environments delivering complex enterprise platforms across SAP, Tier 1 Supply Chain, Sales, Ecom, Manufacturing and Quality systems and Microsoft ecosystems preferred.
Skills Strong architectural judgment paired with excellent communication, influence, and conflict-management skills.
Strong executive presence and ability to communicate with senior leadership.
Demonstrated ability to take initiative, drive outcomes, and operate effectively in evolving and complex environments Ability to influence senior delivery leaders and peer Enterprise Architects laterally across portfolios without relying on direct authority Ability to balance enterprise rigor with pragmatic delivery realities.
Certifications Certified Enterprise Architect (TOGAF or equivalent) preferred.
Cloud or Azure certifications are a plus.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $154,000.00
- $231,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
The role leads the Enterprise Architecture Office (EAO) and develops a high-impact Domain Architecture capability across the organization.
Job Description This position provides direct leadership to Domain Architects and maintains dotted-line alignment with Solution Architects across IT portfolios operating in a federated model.
The role ensures enterprise architecture governance, standards, and modernization initiatives are executed consistently across the enterprise while elevating modern architecture adoption.
Key Responsibilities A.
Leadership & Strategy Provide direct leadership, coaching, and performance management for Domain Architects.
Provide architectural direction and alignment for Solution Architects operating in a dotted-line relationship across IT portfolios.
Establish clear decision rights and architecture accountability across enterprise, domain, and portfolio teams.
Collaborate with senior IT and business leadership to align technology direction with enterprise strategy.
Serve as a trusted advisor on enterprise technology direction, risk, and modernization priorities.
B.
Enterprise Architecture Office Leadership Establish and operate enterprise architecture governance processes and review boards.
Define and track EA KPIs, review coverage, and maturity metrics.
Govern architecture standards lifecycle, exception management, and technical debt visibility.
Maintain architecture policies, templates, and enterprise communication frameworks.
Drive capability-based planning and Application Portfolio Management maturity.
Ensure consistent enterprise architecture engagement across portfolios.
C.
Enterprise Architecture Initiatives Application Portfolio Management and LeanIX maturity.
TIME-based rationalization and modernization efforts.
Technology standards lifecycle management.
Azure Cloud governance and compliance alignment.
EA artifact and documentation standardization.
Enterprise architecture maturity roadmap and reporting.
D.
Domain Architect Leadership & Mentorship Ensure design quality and readiness before governance forums.
Strengthen executive communication and business framing skills.
Instill enterprise-first thinking, lifecycle awareness, and ownership of outcomes.
Increase collaboration and consistency across architecture teams.
E.
Technical Depth Domains Cloud Platform Architecture – enterprise cloud operating models, resiliency, cost governance, and hybrid platform integration.
Digital, eCommerce & Corporate Platforms – enterprise SaaS ecosystems and business application landscapes supporting Finance, HR, Legal, and Procurement.
Security, Risk & Compliance Architecture – embedded security controls, regulated data handling, and audit-ready system design.
F.
Leadership in a Federated Architecture Model Guide a federated community of Portfolio Solution architects operating in dotted-line alignment to the role.
Build credibility and voluntary alignment across the architecture community.
Address architectural misalignment early through clear expectations, data driven decision frameworks minimizing the need for escalation Balance delivery velocity with long-term enterprise sustainability.
G.
Governance & Risk Control Ensure architectural alignment with security, compliance, and regulatory expectations.
Improve visibility into enterprise architecture risk and technical debt.
Qualifications Education Bachelor’s degree in computer science, Information Technology, Engineering, or related field required.
Master’s degree preferred.
Experience 12+ years of progressive IT experience, including 8+ years in enterprise or solution architecture roles.
Experience with digital platforms and enterprise business application ecosystems.
Experience mentoring senior technical professionals.
Experience in manufacturing, pharmaceutical, or medical device environments strongly preferred.
Experience leading architecture teams in Fortune 500 or large consulting environments delivering complex enterprise platforms across SAP, Tier 1 Supply Chain, Sales, Ecom, Manufacturing and Quality systems and Microsoft ecosystems preferred.
Skills Strong architectural judgment paired with excellent communication, influence, and conflict-management skills.
Strong executive presence and ability to communicate with senior leadership.
Demonstrated ability to take initiative, drive outcomes, and operate effectively in evolving and complex environments Ability to influence senior delivery leaders and peer Enterprise Architects laterally across portfolios without relying on direct authority Ability to balance enterprise rigor with pragmatic delivery realities.
Certifications Certified Enterprise Architect (TOGAF or equivalent) preferred.
Cloud or Azure certifications are a plus.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $154,000.00
- $231,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
A
eCommerce Solutions Consultant
Salary not disclosed
eCommerce Solutions Consultant Glenview, IL
- Fully Remote Role 6 Months PAY RANGE: $30
- $40/HR.
Bilingual (French, Spanish) preferred Responsible for supporting a select group of digital tools and solutions and managing the implementation, business process modifications, project management, training, and communications of those technologies across the organization and targeted user base.
Lead the demonstration of solutions and training for users on digital technology, provide support updating training documents, and serve as a backup for other team members.
DETAILED DESCRIPTION: List the primary duties and responsibilities required to perform this job in order of importance; typically 4 to 6 key responsibilities.
Responsible for supporting a selected group of digital tools and solutions and managed the implementation, business process modifications, project management, training, and communications of those technologies across the organization and targeted user base.
Leads the demonstration of solutions and training for users on our internally grown digital technology, provides collateral and updated training documents and serves as an escalation point to troubleshoot non-common issues and user onboarding.
Tracks open issues to ensure quick response and action from support teams.
Identify customer needs and help customers use specific features.
Monitor customer complaints on social media and reach out to provide assistance Update our internal databases with information about technical issues and useful discussions with customers.
Assists with identifying potential process bottlenecks and works with the management team to resolve issues.
Follow up with customers to ensure their technical issues are resolved.
Responding to customer queries promptly and accurately via phone, email or chat.
Performs incidental project management, including planning, research, analysis and implementation of deliverables and action items.
Maintain a positive attitude and calmly respond to customers complaints.
REQUIREMENTS AND SKILLS: Bilingual (French, Spanish) Experience as a Help Desk/ Customer Care Specialist or similar Customer Support role.
Familiarity with the eCommerce industry is a plus.
Experience using help desk software and remote support tools Excellent communication and problem-solving skills Multi-tasking abilities Detailed oriented Self-starter Ability to quickly diagnose and resolve technical issues Exceptional teamwork and leadership skills to help other technical support workers Ability to learn new technologies and implement them Personable and attentive Strong interpersonal skills Responding to customer queries promptly and accurately via phone, email or chat.
Performs incidental project management, including planning, research, analysis and implementation of deliverables and action items.
Acts as project sub-task lead on small projects.
Manage daily tasks
- Fully Remote Role 6 Months PAY RANGE: $30
- $40/HR.
Bilingual (French, Spanish) preferred Responsible for supporting a select group of digital tools and solutions and managing the implementation, business process modifications, project management, training, and communications of those technologies across the organization and targeted user base.
Lead the demonstration of solutions and training for users on digital technology, provide support updating training documents, and serve as a backup for other team members.
DETAILED DESCRIPTION: List the primary duties and responsibilities required to perform this job in order of importance; typically 4 to 6 key responsibilities.
Responsible for supporting a selected group of digital tools and solutions and managed the implementation, business process modifications, project management, training, and communications of those technologies across the organization and targeted user base.
Leads the demonstration of solutions and training for users on our internally grown digital technology, provides collateral and updated training documents and serves as an escalation point to troubleshoot non-common issues and user onboarding.
Tracks open issues to ensure quick response and action from support teams.
Identify customer needs and help customers use specific features.
Monitor customer complaints on social media and reach out to provide assistance Update our internal databases with information about technical issues and useful discussions with customers.
Assists with identifying potential process bottlenecks and works with the management team to resolve issues.
Follow up with customers to ensure their technical issues are resolved.
Responding to customer queries promptly and accurately via phone, email or chat.
Performs incidental project management, including planning, research, analysis and implementation of deliverables and action items.
Maintain a positive attitude and calmly respond to customers complaints.
REQUIREMENTS AND SKILLS: Bilingual (French, Spanish) Experience as a Help Desk/ Customer Care Specialist or similar Customer Support role.
Familiarity with the eCommerce industry is a plus.
Experience using help desk software and remote support tools Excellent communication and problem-solving skills Multi-tasking abilities Detailed oriented Self-starter Ability to quickly diagnose and resolve technical issues Exceptional teamwork and leadership skills to help other technical support workers Ability to learn new technologies and implement them Personable and attentive Strong interpersonal skills Responding to customer queries promptly and accurately via phone, email or chat.
Performs incidental project management, including planning, research, analysis and implementation of deliverables and action items.
Acts as project sub-task lead on small projects.
Manage daily tasks
Not Specified
M
Ld IT Security
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Job Description Job Summary The Network Security Team Lead is responsible for leading day-to-day network security operations with a strong focus on operational execution, service reliability, and continuous improvement.
This role ensures consistent delivery against defined service levels, standard operating procedures, and audit expectations while maintaining high quality in incident and request resolution.
The role requires a blend of technical depth, operational leadership, and the ability to perform structured root cause analysis during high-impact situations while communicating effectively across technical, business, and leadership audiences.
Responsibilities Lead daily network security operations, ensuring adherence to service levels, operational procedures, and audit requirements.
Ensure accuracy, quality, and timeliness of ticket resolution across network security operations.
Maintain and continuously improve operational documentation, runbooks, and standard operating procedures.
Identify and implement automation and process improvement opportunities.
Support and participate in a 24x7x365 on-call rotation.
Monitor key operational metrics and provide reporting to leadership.
Partner with IT, Security, and business stakeholders to improve service delivery.
Coach and mentor team members to support operational excellence.
Act as the primary technical escalation point for complex, high‑impact incidents and operational issues raised by team members Education Bachelor’s degree in information technology, Cybersecurity, Networking, or a related field, or equivalent practical experience.
Experience 7+ years of progressive experience in network security or security operations, including enterprise environments and on-call support.
Skills Strong hands-on experience with network security technologies, including firewalls, VPNs, and network monitoring tools.
Experience operating within structured incidents, problems, and change management processes.
Demonstrated ability to calmly analyze and resolve complex operational issues under pressure.
Experience supporting audits and understanding security control execution and evidence requirements.
Strong written and verbal communication skills with the ability to engage technical and non-technical audiences Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $116,000.00
- $174,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role ensures consistent delivery against defined service levels, standard operating procedures, and audit expectations while maintaining high quality in incident and request resolution.
The role requires a blend of technical depth, operational leadership, and the ability to perform structured root cause analysis during high-impact situations while communicating effectively across technical, business, and leadership audiences.
Responsibilities Lead daily network security operations, ensuring adherence to service levels, operational procedures, and audit requirements.
Ensure accuracy, quality, and timeliness of ticket resolution across network security operations.
Maintain and continuously improve operational documentation, runbooks, and standard operating procedures.
Identify and implement automation and process improvement opportunities.
Support and participate in a 24x7x365 on-call rotation.
Monitor key operational metrics and provide reporting to leadership.
Partner with IT, Security, and business stakeholders to improve service delivery.
Coach and mentor team members to support operational excellence.
Act as the primary technical escalation point for complex, high‑impact incidents and operational issues raised by team members Education Bachelor’s degree in information technology, Cybersecurity, Networking, or a related field, or equivalent practical experience.
Experience 7+ years of progressive experience in network security or security operations, including enterprise environments and on-call support.
Skills Strong hands-on experience with network security technologies, including firewalls, VPNs, and network monitoring tools.
Experience operating within structured incidents, problems, and change management processes.
Demonstrated ability to calmly analyze and resolve complex operational issues under pressure.
Experience supporting audits and understanding security control execution and evidence requirements.
Strong written and verbal communication skills with the ability to engage technical and non-technical audiences Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $116,000.00
- $174,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
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