Information Technology Jobs in Glen Ellyn
356 positions found — Page 3
PRIDE Health is seeking a travel Interventional Radiology Technologist for a travel job in Winfield, Illinois.
Job Description & Requirements
- Specialty: Interventional Radiology Technologist
- Discipline: Allied Health Professional
- Start Date: 03/30/2026
- Duration: 12 weeks
- 40 hours per week
- Shift: 10 hours, days
- Employment Type: Travel
An Interventional Radiology Technician assists in performing minimally invasive procedures using imaging technology. Responsibilities include preparing patients, operating equipment, and assisting physicians during procedures. /n/nApply for specific facility details.
Pride Health Job ID #17896966. Pay package is based on 10 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Rad Tech:Interventional Radiography,07:00:00-17:00:00
About PRIDE Health
PRIDE Health is the minority-owned healthcare recruitment division of Pride Global—an integrated human capital solutions and advisory firm. With our robust and abundant travel nursing and allied health employment options across the U.S., PRIDE Health will allow you to help change the way the world lives and heals as it connects you with the industry’s leading healthcare organizations.
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Benefits
- Weekly pay
- Holiday Pay
- Guaranteed Hours
- 401k retirement plan
- Cancelation protection
- Referral bonus
- Medical benefits
- Dental benefits
- Vision benefits
Certified Flavor Chemist
Addison, IL | Fully Onsite (Mon–Fri, 7:30 AM–4:00 PM)
Full-Time / Permanent
$150,000–$180,000 base salary
Industry: Flavors & Ingredients
Department: Research & Development
Reports to: Senior Manager, Flavor R&D
About the Role
We are seeking a Certified Flavor Chemist to join our R&D team and play a key role in developing innovative, high-quality flavor solutions for food and beverage applications. This position partners closely with cross-functional teams and customers to bring flavor concepts from idea to commercialization—while ensuring regulatory compliance, quality, and performance excellence.
Key Responsibilities
- Formulate and develop new flavor profiles aligned with customer specifications, market trends, and application requirements
- Conduct sensory testing and performance evaluations using both qualitative and quantitative methods
- Collaborate directly with customers to advance and finalize flavor development projects
- Stay current on flavor industry trends, emerging technologies, and consumer preferences
- Partner with Quality and Regulatory teams to ensure compliance with safety, labeling, and allergen standards
- Maintain accurate formulation records, experimental data, and technical documentation
- Support product launches by collaborating with Product Development, Marketing, and Production teams
- Troubleshoot flavor-related challenges and optimize flavor stability and performance
- Provide technical guidance and training to internal teams and clients
- Work with suppliers to source high-quality raw materials and explore new ingredients
- Train and mentor Flavor Apprentices in preparation for Society of Flavor Chemists testing
Qualifications
- Bachelor’s degree in Food Science, Physical Sciences, or a related field
- Certified member of the Society of Flavor Chemists (required)
- 5+ years of professional flavor development experience
- Experience creating and scaling reaction flavors
- Strong knowledge of flavor ingredient labeling and regulatory requirements
- Hands-on pilot plant experience
- Excellent attention to detail with strong organizational and communication skills
- Ability to work independently and collaboratively in a fast-paced environment
Technical Skills
- Proficiency with Microsoft Office (Excel, Word, Access)
- Comfortable learning and using web-based systems
- Preferred experience with flavor formula entry systems such as Sage X3, E-Book File, or Product Vision
Physical & Work Environment
- Combination of office, laboratory, and production floor work
- Regular exposure to manufacturing environments, including odors, noise, and food allergens
- Ability to lift up to 20–30 lbs as needed
- Required use of PPE on the production floor, including steel-toed shoes, hair/facial hair nets, and lab coats
Why Join Us
- Work on innovative flavor solutions with real market impact
- Collaborate with experienced industry professionals in a hands-on R&D environment
- Competitive compensation and long-term career growth opportunity
Work Arrangement: Hybrid; on-site Tuesdays only. Local candidates only
Work Schedule: 25 – 30 hours per week
Contract: April through July 2026 (Potential Extension)
JOB DESCRIPTION
We are seeking an experienced Technical Project Manager to support our client on a portfolio of initiatives across business and technology teams. This role is ideal for a highly organized professional who enjoys facilitating collaboration, managing backlogs, and keeping projects moving forward in an Agile environment.
You will play a key role in coordinating work between business stakeholders, development teams, and reporting teams, maintain well-defined requirements, facilitate agile ceremonies and working sessions, and provide consistent status communications across multiple data and analytics products.
KEY RESPONSIBILITIES
· Manage end-to-end work intake and prioritization with business partners; translate requests into actionable backlog items.
· Set up and maintain Jira backlogs, UAT logs, and related tracking artifacts; support light Jira administration (permissions, filters) and troubleshooting in partnership with the Jira support team.
· Plan, schedule, and facilitate recurring project meetings and agile ceremonies; create agendas, keep discussions focused, and publish timely meeting notes and action items.
· Drive requirement clarification through structured stakeholder discussions; document requirements directly in Jira and maintain Functional Requirements Specifications (FRS) for initiatives.
· Identify risks, blockers, and dependencies; coordinate across teams to align on next steps and ensure delivery momentum.
· Provide consistent stakeholder communications, including bi-weekly status reporting (e.g., status slide deck) and follow-up on open items in decision/action logs.
· Support delivery for data and analytics solutions by coordinating between front-end reporting/tools and supporting databases (e.g., Power BI, Qlik, and related data models).
· Promote agile best practices and help teams effectively use backlog, sprint, and UAT processes.
Required Qualifications
· Bachelor's degree or equivalent experience
· At least 4 years of experience leading cross-functional technical projects and facilitating stakeholder discussions from intake through delivery.
· Working knowledge of agile delivery practices (backlog management, sprints, UAT) and ability to coach teams on process.
· Hands-on experience using Jira (creating/managing issues, workflows/statuses, boards, filters) and maintaining clear, actionable requirements.
· Strong written and verbal communication skills, including meeting facilitation, documentation, and status reporting to varied audiences.
· Ability to manage multiple workstreams, track dependencies, and drive resolution of blockers and ambiguity.
· Comfort working with data/analytics stakeholders and technical teams supporting databases and reporting solutions.
· Must be legally authorized to work in the United States now and in the future. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
At Noratel Group, we design and manufacture customised transformers and wound magnetic components that power critical technologies across renewable energy, healthcare, transportation, and industrial automation. For more than a century, Noratel has been trusted for engineering excellence, reliability, and customer-focused solutions that perform where it matters most.
With more than 2,200 employees worldwide, Noratel operates production facilities across Europe, Asia, and North America. One of these is Shape LLC, located in Addison, Illinois, and part of Noratel’s Magnetics Cluster. Shape specialises in mission-critical, custom electrical transformers for demanding equipment manufacturers - combining the strength of a global group with the agility and collaboration of a local team.
Driven by: Passion, Accountability, Customer Focus, Teamwork, and Excellence (PACTE), we foster a workplace where people support one another and consistently strive for high standards.
These values shape how we work every day and they guide the way we build our teams. To support continued operational excellence at our Shape LLC site in Addison, IL, we are now looking for a Procurement Manager who combines structure, ownership, and a hands-on mindset with a collaborative approach.
This is a hands-on, operational role focused on ensuring reliable material availability, strong supplier partnerships, and cost-effective procurement practices that support production continuity.
The successful candidate will be a structured and proactive professional, comfortable managing purchasing workflows, negotiating with suppliers, monitoring inventory, and collaborating closely with Production, Engineering, Quality, and Finance.
Key Responsibilities
Purchasing & Material Management
- Manage daily purchasing activities, including PO creation, confirmations, follow-up, and delivery tracking
- Ensure timely availability of raw materials, components, and indirect supplies
- Maintain accurate ERP data (pricing, lead times, MOQ, supplier details)
- Monitor inventory levels and coordinate with Production Planning to avoid shortages or excess stock
Supplier Management
- Act as the primary point of contact for suppliers
- Maintain strong relationships with existing suppliers and identify new sourcing opportunities as needed
- Monitor supplier performance (on-time delivery, quality, responsiveness)
- Support resolution of supply disruptions and quality issues
Cost Control & Negotiation
- Identify and support cost-reduction initiatives through negotiation and improved purchasing terms
- Monitor price developments, market trends, and BOM cost impacts
- Track and report Purchase Price Variance (PPV)
Process, Compliance & Documentation
- Maintain purchasing records, contracts, certifications, quotations, and supplier files
- Ensure compliance with internal procedures and purchasing guidelines
- Support implementation of Kanban or vendor-managed inventory solutions where applicable
Cross-Functional Collaboration
- Support Engineering during NPI activities and RFQ/RFP processes
- Work closely with Operations to manage demand variability and supply continuity
- Partner with Finance on invoice discrepancies and supplier payment alignment
- Coordinate with Quality on supplier evaluations and corrective actions
Performance & Reporting
- Track and report key procurement KPIs (OTD, inventory levels, MOQ adherence, PPV)
- Contribute to continuous improvement initiatives focused on lead time reduction and supply stability
- Provide regular updates to the Director of Operations on risks, shortages, and supplier performance
Qualifications & Skills
- Degree in Supply Chain, Business Administration, Procurement, or a related field
- 3–5+ years of experience in purchasing or supply chain roles within a manufacturing environment
- Solid understanding of procurement processes and inventory management
- Proven negotiation skills and working knowledge of contracts and commercial terms
- Strong communication skills, both written and verbal
- ERP experience required (Sage 500 is a plus)
- Analytical mindset with strong attention to detail and data accuracy
- Highly organised, dependable, and disciplined in follow-up
- Professional, ethical, and results-oriented
What we offer
- A hands-on procurement role with real ownership and visible impact on daily manufacturing operations
- Employment in a stable, well-established manufacturing company within a global industrial group
- A collaborative site environment, supported by the resources and expertise of the Noratel Group
- Close cross-functional cooperation with Production, Engineering, Quality, and Finance
- A culture driven by clear values (PACTE), accountability, and continuous improvement
- Compensation range of $100,000–$120,000, aligned with role scope and experience
- Healthcare coverage and a Paid Time Off (PTO) plan
At Shape, you’ll find the closeness of a local team with the strength of an international group.
Here, your work will matter - for our people, for our company, and for the industries we serve.
Ready to take ownership of procurement in a hands-on manufacturing environment? Apply today and help shape the future of Shape LLC within the Noratel Group.
Find out more at:
Title: Technical Recruiter
Location: Westchester, IL
Salary: $50,000 + Commission
Hybrid schedule 3 days on-site/2 work from home
Experience: 1-2 years experience in sales or recruiting
At Sterling, you will be a part of an award winning, employee-owned, technical/engineering recruitment leader. We provide project, contract-to-hire and direct hire staffing support both locally and nationally to a variety of diverse industries which include food, pharmaceutical, transportation, consumer products, energy, oil & gas and many others.
WHAT ROLE WILL YOU PLAY?
As a Technical Recruiter, you are an integral part of our Recruiting Team. This position will partner with Account and Business Development Managers to generate highly qualified candidates for client orders. Management of and delivery on multiple priorities are critical measures of success. This role reports to the Divisional Manager
RESPONSIBILITIES
- Identify, contact, and develop relationships with talent using various recruiting tools and methods (job boards, social media, company database, job fairs, networking events, etc.)
- Conduct recruiting activities as required to support delivery efforts and generate placements (sourcing, screening, interviewing, and presenting offers)
- Screen qualified applicants against the job description through initial phone screening followed by face-to-face interviewing
- Present qualified and screened candidates to the hiring managers with summary of job-related qualifications
- Partnering with Divisional Leadership to execute full lifecycle recruitment
- Consistently meet or exceed Key Performance Indicator (KPI) expectations
QUALIFICATIONS
- Strong communication skills; consistent follow up with clients and candidates
- Ability to effectively manage multiple priorities
- Ability to nurture long-term, mutually beneficial relationships with clients and candidates alike
- Proven ability to grasp technical/technology concepts as it pertains to functional job requirements
- Bachelor’s degree or equivalent experience preferred
- Experience in customer facing career is highly desired
WHAT CAN YOU EXPECT?
- To become an Owner in Sterling Engineering, by earning Stock Ownership annually, as well as company contributions into your 401k!
- To be surrounded by a team who is passionate, loyal, competitive, and driven
- To be rewarded for your individual contributions and recognized for your successes with commissions, quarterly & annual bonuses, trips, and many internal celebrations
- To receive consistent training and professional development
- The ability to create your own career path within a fast-growing organization
We've partnered with a leader in innovative architectural solutions with nearly 120 years of expertise. They're seeking an Architectural Sales Representative to engage with prospects in their Chicago territory, responsible for cultivating key relationships to expand their customer base while collaborating internally to support closure of sales.
What You'll Do
- Develop and nurture relationships with prospects, including architectural firms, GCs, developers, and other high-profile customers
- Engage with key industry organizations, conferences, training programs, seminars, educational forums, etc.
- Collaborate internally to create high-quality project proposals
- Maintain existing customer relationships and facilitate additional sales opportunities
- Maximize sales process speed, quality, and efficiencies using applicable technologies
- Bachelor's degree in a related field OR 10+ years of experience in a related field
- 3+ years of experience in a leadership role
- Minimum of 1 year of experience with outside sales in building/construction preferred
- Legal authorization to work within the US without visa sponsorship
You will join one of our 45 offices in the US, be part of a committed team of over 1500 professionals, and work in teams and directly with our clients doing work that is shaping the world around us. You will be welcomed into a rapidly growing business and team and empowered to make an impact. You will be valued, cared for, and challenged on your path to becoming a world-class professional consultant and surrounded by leaders who are committed to creating an environment that enables you to realize your own success and fulfillment.
When you join Design Group as a Project Manager, you are joining a team that will challenge you and position you for growth. In this role, you will work with a team of industry experts to help the world's leading companies solve their most difficult problems. You will join our Architecture/Engineering Process Practice and partner with seasoned leaders, technical specialists, and subject matter experts to deliver the highest quality solutions to our clients with consistency and accuracy.
You'll work individually and in teams to support capital projects and implement solutions for our clients. Together, you will help our clients make critical changes to improve their performance and realize their most important goals.
Manage facility MEP design build and design build projects for pharmaceutical, biotechnology, advanced technology (semi-conductor), food & beverage, and industrial operations
Work with engineers, architects, designers, and other technical professionals in the office and at project sites
Lead project execution and design through the entire project life cycle, from concept to construction to start-up activities
Oversee the preparation of plans, specifications, and contract documents
Manage project timelines, budgets, scopes, changes, and risk
Proactively and collaboratively solve design problems
Evaluate project progress and adjust critical path for scope completion and budget adherence
Manage client communications and expectations
Coordinate with local authorities having jurisdiction (AHJs); ensure compliance with building codes
Interface with the construction manager and site manager to resolve design coordination and constructability issues; assist with value engineering efforts
Prepare proposals and participate in sales presentations
Make an impact day-to-day with your skills and expertise, strengthening that relationship with our clients and team
A minimum of ten years of relevant project management and engineering experience executing capital projects covering design development and coordination, specifications development, cost estimation, budget management, change control management, plan check and permit acquisition, creation of construction and contract documents, CQV, and construction administration
Experience with pharmaceutical, biotechnology, and medical device projects (preferred)
A working knowledge of a broad range of engineering disciplines including civil/site work, structural, architectural, mechanical systems (refrigeration, chillers, cooling towers, boilers, hot water, domestic water, compressed air, plumbing, HVAC), and electrical power distribution
Plant engineering experience (preferred)
Project execution experience of projects within an A/E/C design firm
Experience with facility utility design projects for manufacturing and distribution clients
The ability to execute presentations, manage client relationships, and successfully interact with team members
Solid computer skills including Microsoft Excel, Microsoft Word, and Microsoft Project
A willingness to travel for project requirements including installation and start-up activities, client and company sponsored meetings, trainings, industry related seminars, forums, and conventions
A Bachelor of Science in mechanical, civil, structural, or architectural engineering
A professional engineer (PE) licensure or a registered architect (RA) licensure (preferred)
Our culture and commitment to our people is what sets us apart. We foster an environment of mutual respect, integrity, and unconditional interest in the individual and collective success of our professionals. Our model and entrepreneurial mindset offer a rewarding, challenging, and highly flexible path. As a Project Manager, you will build a meaningful and fulfilling career with the support of professional development resources and mentorships including our First Year Experience program, Individual Development Plans, and Career Path resources and tools. You will be surrounded by exceptional talent who will support your development as both a world-class engineer and a highly effective leader.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.
Company: Design Group
Who We Are As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for all.
We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes.
Our culture and employee experience make it clear: We are powered by passion and purpose.
Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success.
At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact.
By doing our best work and meeting new challenges, we can accomplish great things.
Join us in meeting the country's energy needs today and tomorrow.
Total Rewards Constellation offers an extensive selection of benefits and rewards to help our employees thrive professionally and personally.
We provide competitive compensation and a wide-range of benefits that support both employees and their families, helping them prepare for the future.
In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including robust wellbeing programs disability and life insurance benefits paid time off for vacation, holidays, and sick days and much more.
Expected salary range of $152,100 to $169,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position Performs advanced regulatory/technical problem solving and provides analysis/insights in support of plant and fleet regulatory activities.
Possesses superior knowledge in functional discipline and its practical application and has excellent knowledge of applicable industry codes and regulations.
Understands interrelations and functions of various organizations (e.g., Nuclear Regulatory Commission (NRC), Institute of Nuclear Power Operators (INPO), Nuclear Energy Institute (NEI), North American Electric Reliability Corporation (NERC) etc.) related to nuclear power.
Functions as a leader with recognized level of expertise in the regulatory area and is a subject matter expert.
As a subject matter expert, leads industry trade groups and works with regulatory agencies to influence programs, projects and regulatory decisions.
Develops relationships with key stakeholders and is recognized by peers and supervisors as an expert in his/her respective regulatory area.
Trains, mentors and coaches' station and corporate regulatory personnel, and develops and provides training as appropriate.
Primary Duties and Accountabilities Perform advanced regulatory and technical tasks and provide insights in support of plant and fleet regulatory activities.
Provide initial or complete task management of regulatory issues.
Assure all regulatory products prepared or overseen are in accordance with applicable procedures, licensing basis, industry codes, standards, and all regulatory requirements.
Provide regulatory/technical expertise and leadership through direct involvement to resolve regulatory issues in assigned programs and other regulatory areas, as necessary.
Perform independent and in-depth research, reviews, studies and analyses to develop, manage and implement regulatory activities, related to plant safety, reliability, maintainability, and availability ensuring compliance to site's needs, regulatory requirements, and corporate policies.
Provide industry leadership and interface directly with regulatory decision-makers and support staff to influence and drive regulatory decisions and policies consistent with Constellation's goals Train and mentor corporate and station regulatory personnel and other functional areas in subject matter areas of expertise Provide strategic recommendation on technologies and techniques to improve performance, simplify operation, reduce costs, reduce regulatory burden, correct regulatory non-compliances, or comply with changes in codes or regulations.
All other job assignments and/or duties pursuant to company policy or as directed by management to include but not limited to: (Emergency Response duties and/or coverage, Department duty coverage and/or call out, and positions outside of department in support of outage activities etc.).
Minimum Qualifications Bachelor's degree in Engineering or equivalent technical degree Minimum of 10 years of professional relevant nuclear power or North America Electric Reliability Corporation (NERC) professional experience and exceptional performance Superior regulatory/technical expertise in a specific area (e.g., licensing actions, reportability, performance improvement, etc.) and recognized regulatory resource (internal/external) Strong written and oral communication skills Approval of VP Licensing & Regulatory Affairs required to obtain this classification (and recommendation of Sr.
Manager Licensing /Director-Licensing/Regulatory Assurance Manager and Site Vice President, as applicable) Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties Preferred Qualifications Previous Senior Reactor Operator (SRO) license/certification Advanced technical degree or related coursework Highly seeking previous Nuclear, NRC, Regulatory or Licensing experience d24ad0b8-823f-4e68-a892-2986ccdf7392
Our client is a globally recognized luxury fashion house specializing in high-end women's apparel. Their collections are celebrated for their timeless elegance and have been worn by celebrities and people like yourself worldwide.
They are looking for a customer service specialist to be the primary point of contact for their customers across multiple digital platforms. The ideal candidate combines problem-solving ability with professional, empathetic communication, thriving in a fast-paced environment where customer satisfaction is paramount. This team incorporates innovative technology as well so being tech-savvy is a must!
Key Responsibilities
- Serve as the main point of contact for customers via email, phone, live chat, and social media.
- Handle escalated concerns with empathy, urgency, and professionalism to ensure loyalty.
- Manage inquiries related to orders, payments, shipping, returns, and exchanges.
- Operate across Shopify, Gorgias, and Mirakl to resolve issues and process transactions.
- Oversee end-to-end order processes, including refunds, exchanges, and third-party communication.
- Collaborate with fulfillment and warehouse teams to resolve discrepancies or inventory issues.
- Document and track customer feedback, providing insights for continuous improvement.
- Troubleshoot technical issues and support compliance with marketplace requirements.
- Contribute to ecommerce projects and initiatives as the brand continues to grow.
Skills & Competencies
- Strong working knowledge of Shopify, Gorgias, and Mirakl (or similar platforms).
- Excellent written and verbal communication, with a calm, empathetic approach.
- Proven problem-solving and decision-making skills under pressure.
- Adaptability to thrive in a fast-moving, multitasking environment.
- Strong collaborator across ecommerce, fulfillment, and operations.
- Bilingual or multilingual abilities are a plus but not required!
Education & Experience
- High school diploma or equivalent required; associate or bachelor's degree preferred.
- 2+ years of customer service experience in ecommerce or retail.
- Experience managing escalated customer cases.
- Passion or background in fashion, apparel, or retail is highly valued.
Who We Are:
We are Lever, a marketing agency that stands at the intersection of experience and innovation. Lever is a place where the acumen of industry experts harmonizes with the latest advancements in advertising technology. Our focus? Spotlighting our clients, the true protagonists of our success narratives.
Our team is a dynamic collective of individuals, united in their pursuit of excellence and innovation. We foster a culture of transparency and adaptability, building partnerships grounded in trust and mutual growth. At Lever, we are more than just an agency; we are a community of marketing professionals who are curious, driven, and committed to delivering results that surpass expectations.
As a potential member of the Lever team, you would be joining an organization that values great work, strong integrity, and high morale. We are growth-oriented, constantly seeking avenues to not only enhance our clients’ journeys, but also to nurture careers and foster lasting relationships.
Join us at Lever, where we are reshaping the marketing landscape, one success story at a time.
How We Define Success in This Role:
The Account Director serves as the strategic and operational leader of a dedicated client pod. This individual is ultimately responsible for the health, performance, and growth of the clients assigned to their pod.
Success in this role is defined by the ability to lead client relationships, guide strategic direction, and ensure that the pod consistently delivers high-quality marketing performance. The Account Director ensures that campaign strategy, media execution, and client communication remain aligned with each client’s business objectives.
A successful Account Director demonstrates strong leadership, strategic thinking, and a deep understanding of digital marketing. They are able to guide both clients and internal teams toward effective marketing solutions while maintaining accountability for results.
The Account Director works closely with the Media Director to ensure that marketing strategies translate into effective campaign execution across platforms. They are also responsible for mentoring and managing the client-facing and operational members of their pod.
This role reports to the Director of Client Success and works closely with the Media Director assigned to the pod.
Primary Ownership Areas:
- Client relationship health
- Strategic direction of accounts within the pod
- Revenue growth and retention within the pod
- Escalation management
- Performance accountability for pod clients
What You’ll Do:
Lead Client Strategy and Relationship Management
Serve as the senior strategic advisor for clients within your pod, ensuring that Lever’s marketing initiatives align with each client’s broader business goals.
Develop and guide long-term marketing strategies that incorporate multiple digital channels, audience insights, and evolving platform capabilities.
Build strong, trusted relationships with client stakeholders through thoughtful communication, strategic guidance, and proactive problem solving.
Identify opportunities to expand client engagements by introducing new strategies, marketing channels, and performance initiatives that support business growth.
Serve as the primary escalation point for client concerns, ensuring that challenges are addressed quickly and effectively.
Lead and Manage a Cross-Functional Pod Team
Oversee the overall performance and coordination of the pod supporting your client portfolio.
Manage Account Strategists and Project Managers within the pod, providing guidance, mentorship, and leadership.
Ensure that all pod members remain aligned around client goals, campaign priorities, and deliverables.
Collaborate closely with the Media Director to align client strategy with media planning and execution.
Promote a culture of accountability, collaboration, and continuous improvement within the pod.
Oversee Strategic Marketing Planning
Guide the development of marketing strategies that incorporate paid media channels such as paid search, paid social, programmatic media, and emerging advertising platforms.
Ensure that marketing strategies reflect a strong understanding of audience behavior, competitive positioning, and industry trends.
Collaborate with Media Directors to ensure campaign plans are aligned with broader strategic goals.
Support the development of testing frameworks, measurement approaches, and optimization strategies that improve marketing performance.
Ensure Operational Excellence Across Accounts
Work with the Project Manager to ensure deliverables remain organized, timelines are maintained, and client commitments are met.
Review reporting insights and campaign performance to ensure that strategies remain aligned with client objectives.
Ensure that the pod operates efficiently while maintaining high standards of quality and accountability.
Maintain visibility into client budgets, campaign performance trends, and strategic opportunities across the pod’s accounts.
Drive Client Growth and Long-Term Partnerships
Identify opportunities to expand client relationships through additional marketing services, new channel initiatives, and strategic recommendations.
Work with agency leadership to develop growth strategies for key accounts.
Ensure that Lever continues to deliver strategic value that strengthens long-term client partnerships.
What You’ll Bring:
A strategic mindset combined with strong leadership and communication skills. You are comfortable guiding client strategy while managing internal teams responsible for execution.
5+ years of experience in digital marketing, marketing strategy, account management, and/or client services within a marketing agency or performance-focused environment.
Strong understanding of integrated digital marketing channels including paid search, paid social, programmatic media, and performance marketing strategies.
Experience managing complex client relationships and guiding marketing strategies across multiple channels.
Demonstrated ability to lead teams, mentor employees, and coordinate cross-functional work.
Strong analytical thinking and comfort interpreting marketing performance data to guide strategic decisions.
Exceptional communication and presentation skills, with the ability to explain complex marketing strategies to clients and internal stakeholders.
Highly organized and capable of managing multiple client priorities simultaneously.
Benefits Shortlist:
- Competitive salary
- 100% employer-paid medical, dental, and vision benefits
- 401(k) with employer contribution
- 13 paid holidays
- Generous vacation and personal time-off package
- Remote work flexibility
- Company donation match — you donate, we donate
- Time off for community service