Information Technology Jobs in Everett Middlesex County, MA

Insurance Sales Specialist – (Remote & In-Person Opportunity)

Take Control of Your Career Today

We are looking for motivated, disciplined and goal-driven individuals to join our high-performing insurance sales team! Whether you’re an experienced sales professional or looking for a rewarding career change, we provide everything you need to succeed—leads, training, mentorship, and an unmatched commission structure.

Why Join Us?

No Cold Calling – Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.

Flexible Schedule – Work remotely, in person, or a combination of both. You decide!

Unlimited Earning Potential – Competitive compensation with the most attractive commission and bonus structure in the industry and residual income on renewals.

Comprehensive Training – We provide the tools, scripts, and mentorship to help you close deals quickly as well as a supportive team environment with access to seasoned mentors.

Career Growth – Advancement opportunities based on performance, not tenure.

What You’ll Do:

Get Licensed!- Must have or be willing to obtain a life insurance license (we provide guidance and support to help you get licensed).

Meet with Clients – Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.

Present Tailored Solutions – Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products.

Close Sales & Earn Big – Guide clients through the application process and celebrate each win!

Build Long-Term Relationships – Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.

Stay Informed – Stay up to date on industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.

What You Need to Succeed:

Strong communication and persuasive sales skills

Self-motivated and goal-oriented mindset

Ability to work independently and manage your own schedule

No experience required – we’ll help you get licensed if you’re not already!

Valid driver’s license & reliable transportation (for in-person meetings)

Compensation & Perks:

High commission structure with monthly bonuses

Residual income paid annually on policy renewals

Comprehensive training and continuous professional development.

Fast-track promotion opportunities

A small clinical-stage RNAi biotech is seeking a Director of Quality Assurance to build and lead a fit-for-purpose GxP quality function while overseeing global CDMO manufacturing and vendor quality operations.

**Role requires Wednesday through Friday onsite in Boston.

Key Responsibilities

• Build and implement the company’s GxP Quality Management System
• Provide QA oversight for GMP manufacturing activities and documentation
• Manage quality oversight of CDMOs, vendors, and external service providers
• Lead supplier quality management, audits, and quality agreements
• Drive risk management, issue escalation, and quality improvement processes
• Support quality strategy across development and manufacturing programs

Qualifications

• ~12+ years of quality experience in biotech or pharmaceutical environments
• Strong expertise in cGMP and global regulatory expectations
• Experience establishing or scaling quality systems in emerging companies
• Background supporting external manufacturing and CDMO partnerships
• Experience preparing for or supporting regulatory inspections preferred
• Startup or early-stage biotech experience is a plus

Please reach out to for more information.

A clinical-stage biotech in the RNAi space is seeking an Associate Director or Senior Manager of CMC to lead external manufacturing activities for a key therapeutic program.

Key Responsibilities

• Manage drug product manufacturing with global CDMOs
• Lead tech transfer, scale-up, and GMP manufacturing campaigns
• Manage batch records, deviations, and quality documentation
• Coordinate analytical testing and stability activities
• Contribute to CMC sections of regulatory submissions

Qualifications

• ~8–10 years of CMC or technical operations experience
• Strong experience managing CDMO manufacturing programs
• Background in GMP manufacturing and tech transfer
• Experience supporting clinical-stage development
• Oligonucleotide experience preferred

Please reach out to for more information.

Associate Director (Healthcare)

Clarasys - Boston, Massachusetts (Hybrid)

Who are we?

We are The Experience Consultancy. Experts in business analysis, program & change management, and digital transformation, we believe in doing business consultancy differently by working closely with clients to ensure we understand their business as well as our own. Started in the UK on the idea of doing business consulting differently, expanding into the Boston market.

At Clarasys, ‘team’ rules over ‘individual’. As an employee-owned firm, professional development is part of our DNA. You’ll join an established, successful consultancy while enjoying the dynamic start-up environment of our rapidly growing 20-person US office in Boston.

Who are you?

We are seeking a senior leader and proven practitioner to scale our US Healthcare practice. You should embody our values of humility, excellence, and inclusivity while possessing the commercial acumen to drive our expansion. You'd be joining a small group of US leadership and be able to shape the direction of our office.

The ideal candidate will have:

• 15–20 years of experience in management consulting, with a significant portion dedicated to leading complex client engagements, ideally within Hospitals & Healthcare.
• A proven track record of generating new work and growing accounts within the healthcare sector.
• Deep roots in the Boston healthcare ecosystem, with a strong local network to leverage for business development.
• Experience leading complex healthcare transformations, such as EHR migrations, revenue cycle management (RCM) optimization, or large-scale digital integrations.
• A "T-shaped" consulting profile: deep subject matter expertise combined with the flexibility to adapt across various project types.

Core Expertise Required:

• Healthcare transformation and strategy (Hospital, Billing, or Medical Records preferred).
• Business Development and Client Relationship Management.
• Agile Project/Program Management and Change Management.
• Data Analytics and Warehousing.

Why work for us?

• True Ownership: We are employee-owned; you have a direct say in the direction of the business.
• Non-Hierarchical Culture: We value experience and knowledge over titles.
• Dedicated Growth: You'll have an internal career coach and a learning & development allowance to reach your professional goals.
• DE&I as a Priority: Inclusion is woven into our actions, not just our policies.
• Flexible Hybrid Model: Minimum 3 days in our downtown Boston office for optimal collaboration.

Our Benefits

At Clarasys, our people are a priority, and we make that clear in our benefits. Our health benefits start within 30 days of your start date.

• Flexible PTO - We make sure you have plenty of opportunities to use it
• Top tier health insurance - Clarasys pays premiums
• Opt into our Eyecare & Dental plans
• Peer reward scheme
• Company laptop and cell phone allowance
• 401k with 4% match
• Inclusive employee socials; variety of board game nights, trying new restaurants, and exploring the city

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

At Clarasys, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Diversity, Equity and Inclusion is not, and never has been a tick-box exercise. We consider it a golden thread woven into each thought, word and action.

When you apply to this role, we will retain your CV and related Personal Data on file for up to 1 year for the purposes outlined in our privacy policy, which is available on our website. You may withdraw your consent at any time and/or exercise any of your other rights under our privacy policy by contacting .

Job Description:

Pay rate: $28/hr

Onsite at Waltham, MA but facility moving to Cambridge, MA 02142

M-F schedule - possibility of daily and Sat OT

8 hr shift but may work 7am-4 or 9-5 depending on work load. Need to be available from 7a-5p

Safety Shoes required (Steel Toe or Composite Toe)

Dress Code: polo/button-up with regular khakis or slacks

What were looking for:

• High School diploma or GED is required; BA/BS Degree in science preferred.
• Minimum 1-2 years experience in a laboratory setting highly desired. Undergraduate lab work will be considered
• Microsoft Office experience required with proficiency in Word and Excel.
• Covid-19 vaccination required.
• Must be flexible, forward- thinking, motivated, and can act independently.
• High level of customer service skills with a professional, can-do demeanor.
• Requires laboratory knowledge including using various instruments to prepare for and perform tests.
• Able to lift 25 lbs.
• Effective communication, both verbal and written, with customer and internal stakeholders required.
• Ability to follow site protocols, policies, and procedures to stay safe, prioritize tasks, solve problems, ensure quality, and meet goals.
• Conform to all customer requirements for background checks, health and safety issues, and security clearances required.

In this role you will:

• The Lab Resource Coordinator is a key member of the laboratory operations team, providing essential support to scientific research groups. This role serves as a critical liaison between scientists and laboratory operations, ensuring smooth and efficient lab operations while maintaining a safe and productive work environment.
• Operational Support: Serve as the primary point of contact for scientific groups, addressing their day-to-day lab operational needs and inquiries.
• Lab Operations Compliance: Ensure adherence to all lab operations protocols and initiatives by science groups.
• Inventory Management:
• Maintain accurate records and inventory of common lab supplies and equipment.
• Coordinate with Avantor services teams (consumables, media/buffer, solvents, etc.) to meet lab needs.
• Catalog and maintain certain common stock items to minimize storage needs.
• Cold Storage Management: Organize and maintain cold storage space (deli fridges, -80C freezers, cryo units) for samples.
• Equipment Maintenance:
• Coordinate with Lab Instrument Services (LIST) for equipment tagging, calibration, and maintenance.
• Submit and track maintenance requests for lab equipment.
• Facility Maintenance:
• Assist with the upkeep of common lab areas (consumable racks, western blot equipment, cold room, TC rooms, equipment rooms).
• Submit work orders for lab issues and follow up on progress.
• Safety Compliance:
• Act as a safety committee representative, participating in safety walkthroughs and ensuring compliance with safety regulations.
• Assist with safety training for new hires.
• Training & Support:
• Provide training to new hires on general lab procedures and equipment.
• Assist with the lab coat program, including ordering, stocking, and communicating with vendors.
• Communication:
• Attend department meetings and effectively communicate information between science groups, lab operations, and other relevant teams.
• Space Optimization: Contribute to lab decluttering efforts and space utilization improvements.
• General Lab Assistance:
• Perform basic lab work as directed by science team leads, within the scope of work and contract agreements.
• Provide daily routine equipment assistance (e.g., checking solvent/buffer levels, calibration, instrument startup, waste handling).

My client, a major hospital in Boston with a fantastic reputation, is seeking to hire multiple Bilingual Patient Service Representatives to support administrative and customer service functions.

The ideal candidate is someone with 2+ years of administrative or customer service experience in a healthcare/hospital setting looking to make an impact with a healthcare organization that is helping to save lives.

**Must be fluent in Mandarin OR Arabic

*This a hybrid position requiring 4 days onsite, 1 WFH (after the training/probationary period).

*Must be able to commute to Boston (parking is limited but very accessible via public transportation).

Key Responsibilities

• Patient Services Support-Providing high-level support to international patients. Acting as the first point of contact, answering questions, and providing information via phone, email, or in person.
• Administrative Tasks-Completing necessary paperwork and documentation. Obtaining records from international offices as needed.
• Bilingual Communication:-Utilize bilingual fluency to communicate with patients and international offices as needed

Requirements

• BA/BS Degree preferred
• Bilingual/Fluent in Mandarin or Arabic
• 2+ years of administrative or customer service experience ideally in a healthcare setting
• Excellent verbal and written communication skills
• Computer skills including the Microsoft Office Suite
• Long-term interest in working in a healthcare setting

**Full Job Description will be shared prior to an interview with my client

**Apply here or email along with a copy of your resume to to be considered

Patient Service Coordinator/Administrative Coordinator (Surgical Specialties)

Location: Newton, MA (Fully On-site)

Type: Temp-to-Perm (6-month initial contract)

Schedule: Monday – Friday, 8:00 AM – 4:30 PM (40 hours/week)

Pay Rate: $20.00 – $25.00 per hour (commensurate with experience).

About the Role

We are is seeking a professional, high-energy Administrative Coordinator to serve as the face of our Surgical Specialties department. Operating at the front desk, you will be the primary point of contact for patients, ensuring a seamless experience from check-in to clinical scheduling.

As a member of the network, you will play a vital role in a community-focused environment backed by the resources of world-class medical institutions.

Key Responsibilities

• Patient Coordination: Act as the department "gatekeeper," managing front-desk check-ins and welcoming patients with empathy and professionalism.
• Clinical Scheduling: Manage complex appointment scheduling for surgeons and specialists using Epic.
• Communication: Handle high-volume phone lines, screen inquiries, manage voicemails, and relay urgent messages to clinical staff.
• Administrative Support: Manage referrals, verify health insurance coverage, and collect patient co-payments.
• Records Management: Organize and maintain accurate, confidential patient records and departmental logs.

Qualifications

• Education: High School Diploma or equivalent required; Associate’s degree preferred.
• Experience: * Minimum of 2 years in a medical office environment preferred.
• Must Have: Previous front-desk or customer service experience in a healthcare setting.
• Preferred: Experience specifically supporting surgeons or clinical scheduling.
• Technical Skills: * Epic EMR experience is highly preferred (specifically for scheduling and co-pay collection).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Soft Skills: Ability to multi-task in a high-volume outpatient setting, strong organizational skills, and a "patient-first" attitude.

Compensation & Benefits

• Pay Rate: $20.00 – $25.00 per hour (commensurate with experience).
• Permanent Conversion: Potential for permanent placement with a salary range of $51,000 – $60,000 upon conversion.
• Perks: On-site parking available (one-time $15 registration fee).

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#2611 Business Development Manager

Our client is a global pharmaceutical contract development and manufacturing service provider. Offering services from discovery to commercialization for both drug substances and drug products.

The Business Development Manager is to identify and secure new accounts(pharma/biotech/med device) for the company. Additionally, the person in this role will leverage existing customer relationships to penetrate customer locations that are not currently doing business with. This position will report to the General Manager.

Responsibilities:

• Pursue business opportunities for the services offered via prospecting, building strong client relationships, forging new business partnerships, nurturing and qualifying leads, and maintaining high visibility within networking and trade organizations within the defined territory.
• Identify industry and customer needs and actively provide solutions that will generate value for the customer.
• Represent company at events to generate leads and gather market intelligence.
• Remain integral to the ongoing relationships between groups internal to the external customer.
• Lead the initiative to introduce new projects and business opportunities pursuant to overall business strategy both at existing and new accounts.
• Collaborate with Marketing for effective lead generation to support Sales targets.
• Promptly and completely capture information associated with leads and opportunities in .
• Assist new customers and prospects using scripts to ask relevant questions, capturing the responses in , for accurate and timely quote generation and a seamless handoff to Operations
• Continuously develop expertise regarding the site’s services and industry trends.

Qualifications:

• Minimum of a bachelor’s degree in physical or life sciences is required.
• A minimum of 3 years’ experience in business development, with proven track record in selling microbiological, environmental monitoring and analytical services.

Cambridge Health Alliance (CHA)'s Division of Quality is responsible for promoting a culture of safety, patient and staff engagement, and performance excellence aligned with national patient safety goals.

The Patient Relations Consultant plays a critical role within CHA, serving a diverse patient population as a liaison between patients, their families, and healthcare teams to ensure concerns are addressed and patient perspectives inform improvement. The consultant serves as a patient advocate, facilitating the resolution of concerns and mediating communication between patients, families, and care teams, while elevating patient feedback to strengthen a culture of safety, reliability, and patient-centered care.

Position Overview

This position is responsible for managing complaints, Human Rights inquiries, and Quality of Care complaints in accordance with CMS and DMH guidelines. In addition to resolution of individual concerns, the consultant identifies patterns and themes in patient feedback and partners with clinical and operational leaders to facilitate service recovery, promote learning, and support improvement efforts.

Working closely with the Director of Patient Experience and partners across Quality and Safety—including Risk Management, Performance Improvement, and the Quality & Safety Data and Analytics teams—the Patient Relations Consultant contributes to CHA’s High Reliability journey by ensuring the patient voice informs organizational learning, service recovery, and improvement efforts, while supporting regulatory readiness and compliance.

Key Responsibilities

• Complaint Management: Timely investigation, resolution, and response to all patient concerns, complaints, and grievances in adherence to CMS guidelines.
• Service Recovery: Collaborate with leadership to identify and implement service recovery opportunities to ensure exceptional patient/family experience outcomes. Rounding in Med Surg Units to provide Service Recovery coaching as needed.
• Patient Advocacy: Act as a patient advocate, ensuring patient and human rights are respected and their voices are heard throughout their care journey.
• Documentation and Reporting: Maintain meticulous records of complaints, investigations, and resolutions, contributing to data-driven decision-making for patient experience improvement.
• Cultural Competency: Contribute to building patient experience programs that align with and support cultural competency, diversity, equity, and inclusion efforts.
• Collaboration: Partner with various departments and frontline staff to understand patient needs and concerns, and to promote a shared vision for service excellence.
• Elevate the Patient Voice: Ensure patient feedback is meaningfully represented in organizational learning by sharing themes, insights, and direct patient perspectives in the Grievance Committee and other governance forums.
• Organizational Learning: Identify themes and trends from patient concerns and partner with clinical and operational leaders to ensure patient feedback informs quality, safety, and patient experience improvement initiatives.
• Early Warning System: Recognize and escalate patient concerns that may signal emerging safety, quality, or system issues, supporting a proactive approach to harm prevention and service improvement.
• Patient Voice Integration: Collaborate with the Director of Patient Experience to ensure patient feedback and lived experiences are incorporated into governance discussions, improvement initiatives, and the Grievance Committee.

Essential Skills

• Problem Solving & Resolution: Demonstrate strong analytical and problem-solving skills to effectively investigate and resolve complex patient concerns.
• Communication: Possess excellent communication skills (written and verbal) to effectively interact with patients, families, staff, and leadership, often in sensitive situations.
• Empathy & Compassion: Exhibit a high degree of empathy, compassion, and cultural sensitivity when interacting with a diverse patient population.
• Collaboration & Teamwork: Work collaboratively with the Patient Relations team, the Director of Patient Experience, and other departments to achieve shared goals.
• Regulatory Compliance: Maintain current knowledge of CMS and DMH guidelines for complaint management.
• Data Utilization: Contribute to the interpretation and analysis of patient experience data to identify opportunities for improvement.
• Continuous Improvement: Actively participate in efforts to identify actions for CHA to achieve national best practice status with respect to patient experience.
• Discretion & Confidentiality: Maintain the highest level of discretion and confidentiality regarding patient information and sensitive issues.
• Systems Thinking: Ability to recognize patterns in patient concerns and connect individual experiences to broader opportunities for quality, safety, and system improvement.

Qualifications

Education:

• Bachelor’s degree required; degree in psychology, counseling, nursing, social work, public health, or a related clinical or behavioral health field preferred. Experience may be substituted in lieu of degree.
• Master’s degree preferred.

Experience:

• Minimum of three years' experience in patient relations, patient advocacy, or a similar role within a healthcare setting.
• Experience working with diverse patient populations is strongly preferred.
• Bi-lingual skills are preferred.

Skills:

• Demonstrated ability to manage and resolve complex complaints and sensitive issues.
• Strong understanding of patient rights and advocacy principles.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in relevant software applications for documentation and reporting.
• Ability to understand and apply regulatory guidelines (CMS).
• Strong organizational skills and attention to detail.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

Location: 1035 Cambridge Street, Cambridge, MA

Work Days: 8:00am - 4:30pm

Department: Patient Experience and Complaints

Job Type: Full-time

Work Shift: Day

Hours/Week: 40

Union Name: Non-Union

Key Responsibilities

• Serve as the primary computational lead on drug discovery projects, making AI/ML-derived insights central to critical Go/No-Go decisions rather than supplementary information.
• Establish and implement active learning loops that are realistic for wet-lab execution, statistically sound, and tightly integrated with experimental teams — moving beyond one-way prediction handoffs.
• Translate complex biological and chemical challenges into well-defined computational problems; pinpoint high-impact bottlenecks in the discovery pipeline where AI can meaningfully boost the probability of technical success.
• Collaborate closely with medicinal chemists, DMPK/ADME scientists, and biologists to design multi-parameter optimization strategies that incorporate synthetic accessibility, biological relevance, and ADMET considerations.
• Promote a culture that balances technical rigor with practical impact in drug discovery; mentor junior computational scientists on both model development and effective application to real-world project challenges.
• Evaluate and integrate promising external innovations — from academic research to emerging tools and startups — to strengthen internal capabilities.

Qualifications

• PhD in a quantitative field (e.g., Computer Science, Chemistry, Physics, Biology, or related) with a strong emphasis on molecular or life sciences.
• 3+ years of post-PhD industry experience in a pharmaceutical/biotech drug discovery setting, with demonstrated leadership in driving discovery projects and deep familiarity with the full drug project lifecycle.
• Strong knowledge of medicinal chemistry principles, ADMET/Tox concepts, and pharmacokinetic/pharmacodynamic considerations; ability to diagnose why a model may underperform in practice despite good benchmark metrics.
• Expert-level proficiency in modern AI/ML techniques (e.g., deep learning, generative models, graph-based methods, active learning), combined with practical judgment on when simpler approaches outperform complex ones.
• Record of first-author publications in high-impact journals or conferences relevant to computational chemistry, AI for science, or drug discovery.
• Proven track record where computational work directly influenced molecule progression, project strategy, or key decisions in a discovery program.
• Strong communication skills with a demonstrated ability to convey complex technical ideas and their strategic business value to cross-functional teams and senior leadership.

This role offers the opportunity to lead transformative AI applications in one of the most impactful areas of modern drug discovery.