Information Technology Jobs in Everett Massachusetts

Location: CHA Somerville Campus 
Work Days: 8-hour shifts, varied days, no weekends/holidays 
Category: Registered Nurse
Department: CHA Obstetrics & Gynecology Center Somerville  
Job Type: PT20Plus HPW  
Work Shift: Day / Evening 
Hours/Week: 24.00 
Union Name: MNA Somerville

Cambridge Health Alliance (CHA) is a vibrant, mission-driven health system committed to providing high-quality, culturally responsive care to the communities across Cambridge, Somerville, and Boston’s metro-north region. Our Obstetrics & Gynecology (OB/GYN) Center is a cornerstone of this mission, offering comprehensive, patient-centered reproductive health care in a collaborative, multidisciplinary environment. 

At CHA OB/GYN, our dynamic interdisciplinary team of board-certified OB/GYN physicians, certified nurse midwives, advanced practice providers, and dedicated support staff work together to deliver compassionate and personalized obstetric and gynecological services to our richly diverse patient population. With our dedication to health equity and reproductive justice, we offer a unique and rewarding opportunity to make a meaningful impact in the lives of our patients and communities. 

The OB/GYN Registered Nurse provides high-quality patient care in accordance with the established standards of nursing practice at Cambridge Health Alliance. This role requires strong clinical knowledge, initiative, and evidence-based nursing skills to care for patients with diverse and complex needs. 

The RN is responsible for the assessment, planning, implementation, and evaluation of nursing care, collaborating with an interdisciplinary care team to deliver safe, patient-centered, and culturally responsive care.

Patient-Centered Care

• Provide compassionate, respectful, and culturally responsive care to patients and families throughout the perinatal experience

• Demonstrate empathy, emotional intelligence, and strong interpersonal skills in all patient interactions

• Advocate for patient values, preferences, and needs while supporting informed decision-making

• Develop meaningful patient relationships and deliver individualized care plans

Clinical Practice & Judgment

• Perform comprehensive patient assessments and interpret clinical data to guide care decisions

• Identify changes in patient conditions and respond promptly and appropriately

• Prioritize care needs and implement evidence-based nursing interventions

• Utilize clinical technologies and electronic medical records (EPIC) to support patient care and documentation

Collaboration & Teamwork

• Work closely with physicians, midwives, and interdisciplinary team members to coordinate patient care

• Participate in multidisciplinary rounds, team meetings, and care planning discussions

• Seek diverse perspectives and resources to support optimal patient outcomes

Quality Improvement & Evidence-Based Practice

• Follow evidence-based standards and clinical guidelines

• Participate in quality improvement initiatives and identify opportunities to enhance care delivery

• Use data and research to inform clinical practice and improve patient outcomes

Education & Facilitation of Learning

• Provide meaningful education to patients and families using effective teaching strategies such as teach-back and motivational interviewing

• Support colleagues, students, and ancillary staff as a role model and clinical resource

• Participate in ongoing professional development and learning opportunities

Leadership & Professionalism

• Contribute to initiatives that improve patient care, work environment, and team effectiveness

• Participate in process improvement and policy development

• Demonstrate accountability, ethical practice, and professional integrity

• Promote collaboration and positive team relationships across departments

Patient Safety & Compliance

• Adhere to National Patient Safety Goals and established safety protocols

• Follow regulatory and documentation standards including DPH, TJC, DMH, and Medicare requirements

• Ensure safe medication administration and accurate clinical documentation

• Utilize available technologies and systems to support safe and effective patient care

• Education: A graduate of an accredited school of nursing; BSN preferred

• Licensure: Current or conditional Massachusetts RN Licensure required

• Certifications: Maintains current American Heart Association BLS Provider certification 

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. 

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

The Opportunity

The Head of Enterprise Productivity & Collaboration Tools is a senior leader responsible for the strategic direction, integration, and optimization of MassMutual’s core collaboration and productivity platforms—including ServiceNow, Microsoft 365, Slack, Zoom, Teams, and Atlassian—with a strong focus on AI enablement and automation. This role will drive the adoption of AI-powered capabilities across platforms to enhance employee experience, operational efficiency, and business agility.

The Team

You will lead a multi-disciplinary global team, including senior managers and specialized platform experts. The team is collaborative, agile, and focused on innovation and accountability. You will foster a high-performance, inclusive culture and develop talent strategies to build AI fluency and platform expertise across the organization.

The Impact:

• Develop and execute a 1–3+ year strategic roadmap for enterprise enablement platforms with a focus on AI integration, automation, and intelligent workflows
• Partner with Enterprise Architecture and Research & Development teams to embed AI capabilities into platform services (e.g., virtual agents, intelligent routing, predictive analytics)
• Lead platform modernization efforts, ensuring alignment with digital transformation and AI-first strategies
• Promote a culture of innovation by enabling employees to contribute ideas and participate in proof-of-concept initiatives
• Oversee platform governance, performance, and lifecycle management across enterprise platforms including ServiceNow, Microsoft, Slack, Zoom, Teams, and Atlassian
• Define and monitor KPIs, SLAs, and AI-driven metrics to ensure platform reliability, adoption, and value realization
• Optimize licensing, usage, and cost efficiency through data-driven insights and automation
• Serve as a strategic advisor to senior leadership on platform and AI enablement opportunities
• Collaborate with business, IT, security, and compliance stakeholders to ensure alignment and adoption
• Lead change management efforts to drive user engagement and maximize ROI from platform investments
• Manage, coach, and motivate a global team while building a strong, diverse talent pipeline
• Manage vendor relationships and external partnerships
• Execute operational strategy with latitude in day-to-day decision-making
• Implement short- to medium-term strategies (1–3 years); contribute to broader strategic planning
• Manage teams performing multiple functions/disciplines, including exempt and non-exempt employees

The Minimum Qualifications

• Bachelor’s degree in Technology, Business, or related field
• 10+ years of experience in enterprise technology, with 5+ years in senior leadership roles
• Proven track record in managing and scaling enterprise platforms (ServiceNow, Microsoft Copilot, Slack, Zoom, Teams, Atlassian)
• Deep understanding of AI technologies and their application in enterprise environments
• Experience leading platform modernization and AI transformation initiatives
• Strong financial acumen with experience managing large-scale budgets
• Exceptional communication, stakeholder management, and strategic planning skills
• Authorized to work in the U.S.

The Ideal Qualifications

• Experience with AI/ML platforms (e.g., Azure AI, OpenAI, ServiceNow AI, Microsoft Copilot)
• Familiarity with agile, DevOps, and product management methodologies
• MBA or advanced degree in a relevant field
• Excellent facilitation, collaboration, and change management skills
• Strong financial acumen and data-driven decision-making
• Ability to work across all organizational levels and in complex environments
• Global travel flexibility and self-driven work ethic
• Excellent written and communication skills
• Ability to multitask, solve problems resourcefully, and work well under pressure
• Experience with strategic planning, business development, or stakeholder management

#LI-MC1

Our client, a global leader in s technology, is looking for a Global Strategic Sourcing Manager to join their team. This is an excellent opportunity to apply your strategic sourcing expertise in software to support a mission that matters, helping to build a safer future for communities and businesses.

Position Overview

As the Senior Procurement Category Manager for Software, you will be responsible for developing and executing comprehensive sourcing strategies. Your work will directly contribute to the company's success by optimising costs, mitigating risks, and building strong supplier relationships across the software category, including SaaS and other emerging technologies.

Responsibilities

• Develop and execute sourcing strategies for software and SaaS.
• Lead complex RFP, RFQ, and other formal sourcing processes.
• Negotiate favourable commercial terms and contractual conditions.
• Build and maintain strong relationships with key suppliers.
• Conduct regular supplier performance and business reviews.
• Analyse market trends and spend to identify cost savings.
• Provide expert procurement guidance to internal stakeholders.
• Present strategies and results confidently to senior leadership.

Requirements

• Extensive experience in procurement or a similar business role.
• Demonstrated experience in software strategic sourcing (SaaS, PaaS, IaaS).
• Proven ability to manage complex, high-value sourcing projects.
• Exceptional negotiation and analytical skills.
• Excellent communication, presentation, and interpersonal skills.
• Experience managing relationships with senior leadership.
• A Bachelor's degree in a related field is preferred.
• Legal authorisation to work in the U.S. indefinitely.

Benefits

• Incentive bonus plans.
• Medical, dental, and vision benefits.
• A 401K plan.
• An employee stock purchase plan.
• Paid parental and family leave.

Alongside these benefits, you will join a close-knit, global community. The company is focused on helping you do your best work in an inclusive and supportive environment.

How to Apply

For more information about this exciting role and if you meet the criteria, please submit your details without delay to quoting MB/1296999.

Langley Search & Selection ( ) is the leading specialist recruiter in the procurement, supply chain and purchasing field. We manage permanent and interim procurement and supply chain jobs globally for our clients, from large global multinationals to SMEs

Business Intelligence Manager

Maitsys Inc. | Boston, MA (Hybrid – 3 Days Onsite, Seaport Office)

About Maitsys

Maitsys is a Boston-based technology consulting firm delivering AI-driven analytics, cybersecurity, and digital transformation solutions to enterprise clients across the U.S. We help organizations turn data into strategic advantage.

As we expand our enterprise footprint, we are hiring a client-facing Manager of Business Intelligence to lead analytics engagements and serve as a trusted advisor to executive stakeholders.

The Role

This is a highly visible, client-facing leadership role. You will partner directly with customers to define data strategies, design executive dashboards, and deliver actionable insights that drive measurable business outcomes.

This role follows a hybrid schedule (3 days per week onsite in Boston) with occasional client site visits as needed.

You will operate as both a strategic advisor and hands-on leader — guiding analytics delivery while strengthening client relationships.

Key Responsibilities

Leadership

• Serve as the primary BI lead on client engagements.
• Facilitate discovery sessions to understand business challenges and reporting gaps.
• Translate business needs into scalable analytics solutions.
• Present insights and recommendations to senior leadership and C-level stakeholders.
• Identify expansion opportunities within accounts (new dashboards, AI use cases, advanced analytics).

Delivery Oversight

• Lead the design and implementation of dashboards, KPI frameworks, and reporting solutions.
• Oversee data modeling, integration, and governance standards.
• Ensure projects are delivered on time, on budget, and aligned to business value.
• Mentor analysts and BI developers supporting client engagements.

Strategic Growth

• Help shape Maitsys’ analytics service offerings.
• Support pre-sales discussions and proposal development.
• Contribute to AI-enhanced analytics capabilities.

What We’re Looking For

• 6+ years in Business Intelligence or Analytics consulting.
• Proven experience working directly with enterprise clients.
• Strong expertise in Power BI, Tableau, or similar visualization platforms.
• Advanced SQL and strong understanding of data architecture.
• Excellent executive communication and presentation skills.
• Comfortable leading workshops and influencing decision-makers.
• Experience in consulting or professional services environments preferred.

Why This Role Matters

This is not a back-office reporting role.

This is a client-trusted advisor position with direct impact on revenue, account growth, and long-term partnerships.

You will:

• Work closely with enterprise leadership teams.
• Influence strategic decisions through data.
• Help scale Maitsys’ analytics practice nationally.

Compensation & Structure

• Competitive market base salary
• Performance bonus tied to delivery and account growth
• Hybrid (3 days onsite in Boston Seaport)
• Growth path toward Director / Practice Lead

Hello,

I hope you are dong well, Tech-Consulting is looking for Dynamic Entry Level Mobile Developer in Atlanta, GA. We are scouting talent in though US. Gel Along!

Job Title: Junior Mobile Developer

Experience: 0–2 years

Location: Atlanta, GA

Employment Type: Full-time

Job Overview

We are looking for a motivated Junior Mobile Developer to join our development team. You will assist in building, testing, and maintaining mobile applications for Android and/or iOS platforms. This role is ideal for someone who is passionate about mobile technologies and eager to learn from experienced developers.

Key Responsibilities

Assist in developing and maintaining mobile applications.

Write clean, efficient, and maintainable code.

Collaborate with UI/UX designers, backend developers, and product teams.

Debug and fix issues in existing applications.

Participate in code reviews and team meetings.

Test applications to ensure performance, quality, and responsiveness.

Stay updated with the latest mobile development trends and tools.

Required Skills

Basic knowledge of mobile development frameworks such as:

Flutter

React Native

Android Studio

Xcode

Programming knowledge in:

Dart

Java

Kotlin

Swift

JavaScript

Understanding of REST APIs and JSON.

Basic knowledge of Git version control (e.g., GitHub).

Familiarity with mobile UI/UX principles.

Good problem-solving and communication skills.

Qualifications

Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent experience).

Internship or project experience in mobile app development is a plus.

• Seniority Level
• Entry level
• Industry
• IT Services and IT Consulting
• Employment Type
• Full-time
• Job Functions
• Consulting
• Skills
• Mobile Technology
• Computer Science
• iOS
• Android Development
• Programming
• Java
• Mobile Applications
• JavaScript
• React Native
• Mobile Application Development
• Android
• Problem Solving

IDR is seeking a MuleSoft Developer to join one of our top clients for an opportunity in Boston, MA. This role involves designing, building, and maintaining scalable integration solutions within a leading organization focused on digital transformation and cloud integration. The ideal candidate will possess strong expertise in MuleSoft technologies, API-led connectivity, and cloud deployment patterns.

Position Overview for the MuleSoft Developer:

• Design, develop, and maintain MuleSoft integrations and APIs using Mule 4 and DataWeave, aligned with API-led connectivity principles
• Deploy and support MuleSoft applications on CloudHub 2.0 and Runtime Fabric, including configuration management, scaling, and troubleshooting
• Collaborate with cloud and platform teams to ensure deployments align with AWS and EKS standards (networking, security, monitoring, and operations)
• Implement CI/CD pipelines and release processes to promote builds across environments with traceability and quality controls
• Perform root cause analysis for production incidents and create runbooks, dashboards, and alerts to improve operational excellence

Requirements for the MuleSoft Developer:

• 3+ years of experience building integrations using Mule 4 and DataWeave 2.0
• Strong experience in designing and delivering API-led connectivity architectures
• Hands-on experience with Anypoint Studio, Exchange, API Manager, and Anypoint Monitoring
• Proficiency in API specifications using RAML and/or OAS (OpenAPI)
• Experience deploying applications in production using CloudHub 2.0 and MuleSoft Runtime Fabric (RTF)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

***PLEASE READ FIRST***

• We can not provide sponsorship or work C2C. W2 only.
• This is a contract-to-hire position through CDW working for our end client. The position converts to permanent employment with the client after 6 months.
• Hybrid schedule: 3 days/week on site, 2 days/week work remote from home. Important note: Must be available to work on-site 5 days/week for the first month of the contract.
• Location is Boston, MA 02199

Top Skills Needed:

• LAN/WAN
• Route/switch
• OSPF-BGP
• Firewalls
• VPN
• DNS
• DHCP
• NAC & 802.1X
• Cisco ISE
• F5 load balancers
• Would like the engineer be able to build new ISE policy servers
• Azure would be a plus

OVERVIEW:

This position in the IT Department is responsible for the strategic design and architecture of the firm's data, wireless, video, and VOIP networks. Responsibilities include ensuring the stability, integrity and performance of these network services. This is achieved by planning, designing, and developing local area networks (LANs), metropolitan area networks (MANs), wide area networks (WANs), wireless networks and security infrastructure across the organization. This individual will assist in the analysis and resolution of network, VOIP, and video hardware and software problems in a timely and accurate fashion. In addition, the Senior Network Architect will provide technical leadership across the organization, from strategic decision making down to the project planning level.

ESSENTIAL FUNCTIONS:

• Oversee the strategic design and architecture of the firm's data network environment.
• Oversee design, deployment, and maintenance of various network systems and components including: routers, switches, internet services, wide area network services, wireless networks, VPNs, firewalls, video networks and related infrastructure, VoIP network and related infrastructure, Security, and performance management and monitoring systems.
• Participate in physical build planning and design for new spaces. Scope, recommend, design, plan, oversee and test inter-rack and station cabling for office, MDF, IDF and datacenter builds and refreshes.
• Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.
• Evaluate emerging technologies and recommend purchase, development, or enhancement of network hardware and software.
• Establish performance standards, processes, policies, and procedures.
• Provide senior level technical support for network elements and systems.
• Design and provide for the monitoring of network performance and troubleshoot problem areas as needed.
• Collaborate with executive management and department leaders to assess near- and long-term network capacity needs.
• Create and maintain documentation as it relates to network architecture and network configuration.
• Assures knowledge transfer for new systems.
• Coordinate with other members of the firm for business continuance program.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

• Bachelor's Degree or equivalent experience
• 10+ years experience in network field
• Proven experience and success with planning, installing and managing networks including LAN, MAN, WAN, Optical Networking, DWDM, Wi-Fi, Silverpeak SDWAN or Riverbed WAN Optimizers, F5 Load Balancers, F5 GTM Global Traffic Manager, Cisco Catalyst Center, and security (firewalls, VPN, DMZ, IDS/IPS, WebProxy, content filter, FireEye, NAC and Cisco TrustSec) infrastructure.
• Proven experience with network capacity planning, network security principles, and general network management best practices.
• Strong hands-on knowledge of LAN/WAN protocols and technologies including Carrier Ethernet, T1, DS3, optical, DWDM, NTP, Spanning Tree, VLAN’s, 802.1q, VFR, LFA, SMTP, SNMP v1-v3, OSPF, BGP, MPLS, VPLS, Ethernet, TCP/IP, SSL, SSH, SIP, H.323, QoS, Multicast, Anycast, 802.1x, Radius, NAC, DHCP, DNS, F5 Wide-IP, VRRP, HSRP, GLBP, PBR, VPC, LACP, SGT, SGACL, SXP, VxLAN, OTP, LISP, SPAN, WCCP, PfR, IPSLA, iWAN, VPN, IPSec, Wi-Fi 6, 6E, 7.
• Strong working knowledge of Cisco routers and switches (Nexus 9K, 7K, 5K, 2K, 1K; C9410, C9300, 3850, 4500, ISR-4451, 8300, FPR-1010, and Microsoft certificate servers.
• Experience with Infoblox/BloxONE DNS and DHCP, Ciena DWDM, 10 Gig optics, DNS Traffic Control, F5 iRules, Cisco ACI, SDN, network segmentation, Checkpoint firewall rule creation and administration, Cisco ISE, Cisco CLI, ACL management, SNMP MIB’s, Cisco or Aruba wireless controllers and AP’s, SDWAN and SSL certificate creation and management.
• Network monitoring systems: Gigamon, APCON, Tufin, Netscout sniffers and UC Performance Management tools; Infoblox NetMRI, Cacti, MRTG, Solarwinds, SmokePing, NetFlow, Splunk and syslog.
• Strong hands-on knowledge of DNS record management: A, CNAME, TXT, SRV, NS, PTR, SPF, DMARC, and DKIM.
• Data Center, server room and IDF design; station cabling layout design and implementation; UPS management and monitoring.
• Preferred certifications, not required: CCNA/CCNP, CCDA, CCSP
• Strong verbal and interpersonal skills
• Strong analytical and problem solving skills
• Strong customer service skills
• Strong team skills
• Strong leadership skills
• Strong project management skills
• Experience working in a multi-office environment

ESSENTIAL CAPABILITIES:

• Must demonstrate the ability to maintain strict confidentiality of the firm's internal and personnel affairs.
• Ability to influence at all levels of the organization.
• Must be a self-starter who understands the details within a much larger content.
• Ability to work effectively in a culturally and educationally diverse environment.
• Ability to work in a teamwork/collaborative style and environment.
• Must be creative and flexible in order to respond quickly and positively to shifting demands and opportunities; ability to work under tight deadlines and handle multiple, detailed tasks.
• Must be a team-oriented person who can share information, goals, opportunities, successes and failures with the appropriate parties.
• Ability to organize, plan and carry out multiple related activities.
• Must pay attention to details and have the ability to follow up and follow through.
• Ability to work effectively in a multi-office environment.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining our clients' network infrastructure to ensure optimal performance and reliability. Your expertise in SD-WAN networking and firewall management will be essential in proactively identifying and resolving network issues and implementing appropriate solutions. The ability to work independently and effectively manage a ticket queue is crucial to ensure timely response and resolution of network-related incidents. By joining our team you will be given the opportunity to develop your technical knowledge along one of three primary practices: Network Security, Enterprise Networking, or Unified Voice and Application support with our internal subject matter experts.

Duties and Responsibilities:

• 
  
• Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians
  
• Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions
  
• Professionally, accurately, and efficiently handle customer requests including technical and non-technical inquiries to any NOC related services
  
• Work with industry standard partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of nationwide networks
  
• Study and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise
  
• Independently handle a queue of tickets, promptly responding to incidents, requests, and changes while ensuring adherence to service level agreements (SLAs).
  
• Monitor the performance and health of the network infrastructure, including SD-WAN devices, routers, switches, firewalls, and other network components.
  

Required Qualifications:

• 
  
• Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.
  
• 1-2 years in a technical support related role, or equivalent experience
  
• Understanding of networking standards, OSI model, subnetting and routing protocols
  
• Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues efficiently.
  
• Understanding of agile task management and project operations
  
• Ability to provide a high level of customer support to improve customer experience
  
• Ability to work well independently and in a team environment in a hybrid WFH model
  
• Must have the ability to be cleared for Public Trust P2 clearance
  

Preferred Qualifications:

• 
  
• Strong knowledge of SD-WAN technologies and protocols, such as MPLS, BGP, OSPF, VPN, QoS, and traffic engineering.
  
• Experience managing and troubleshooting firewall solutions, such as Velocloud, Palo Alto, Fortinet, or Juniper.
  
• CCNA, Network+, or equivalent certification or higher
  
• Proficiency with Python, Javascript, or similar coding languages
  
• Telecommunications industry experience
  
• Prior public trust P2 security clearance
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Summary of Position:

We are seeking business-oriented, customer service driven professionals to provide high quality service

Duties and Responsibilities:

• 
  
• Using excel daily, data entry and data analysis
  
• Pulling and reading Customer Service Records (CSRs)
  
• Extracting phone numbers from carrier invoices, as well as inventories from CSRs
  
• Opening orders for various products, as well as tickets, including disconnects, feature change,
  
• DL listing, etc.
  
• Assisting with updating customer accounts within various systems as needed
  
• Communicating directly with supervisor, teammates, account managers, and other depts. (as
  
• applicable) concerning project matters
  
• Various call-based projects, including surveying customers/contacts
  
• Communicating directly with carriers, account managers and collaborating teams concerning
  
• maintenance of services
  
• Participating in calls/meetings with internal teammates and carriers
  
• Using various internals systems to update project spreadsheets
  

Required Qualifications:

• 
  
• Bachelor's Degree
  

Preferred Qualifications:

• 
  
• Excellent customer service skills
  
• Ability to work under pressure
  
• Ability to meet deadlines
  
• Excellent problem solving skills
  
• Ability to work independently as well as in a group
  
• Strong multi-tasking and organizational skills
  
• Excellent interpersonal and communication skills
  

Senior Developer, AI Evaluation & Cloud Infrastructure | Just Horizons Alliance

Join us to build the technical foundation for AI accountability.

The Role

Just Horizons Alliance is an 18-year-old applied research lab focused on ethics and technology. Our current focus is the AI Ethics Index, a measurement framework for evaluating AI systems on ethics, safety, and societal impact.

We need a senior engineer to own the technical infrastructure end-to-end: learn what exists, close critical gaps, and build something that lasts.

The evaluation methodology is validated and in use. We're now at the stage where the systems need to mature alongside the research. This is the first dedicated infrastructure hire for this work, and you'll shape how it scales.

What You'll Do

Months 1–3: Learn the System

Map the current architecture with Sophia Zitman (AIEI Team Lead). Understand the evaluation methodology, the data flows, and the infrastructure that supports them. Identify what needs to evolve for multi-domain benchmarking—reproducibility, security posture, test coverage, deployment pipeline. Begin implementing the highest-priority improvements.

Months 4–6: Build for Scale

Architect the infrastructure to support the next phase of the Index. CI/CD that maintains stability as the system grows. IAM and secret management built for a production environment. Experiment tracking that makes every evaluation run auditable. Documentation that enables the research team to work independently.

Months 7–12: Expand

Multi-domain benchmarking across education, healthcare, finance, and other sectors. Reproducibility standards that meet external scientific scrutiny. A system the research team can extend without engineering support for every change. At this point, the infrastructure should be stable enough that you're focused on capability, not maintenance.

Why This Role Is Difficult

This is infrastructure for a scientific standard, not a product feature.

Correctness and delivery both matter. A bug in the evaluation engine doesn't break a feature, instead it invalidates a measurement. A flawed pipeline doesn't slow things down, it compromises the credibility of the research. At the same time, methodology that never runs in production has no impact. The role requires both rigor and momentum.

You're translating between disciplines. Your stakeholders are researchers, ethicists, and governance specialists. You'll need to take concepts like \"operationalizing an ethical construct\" and turn them into data models and pipelines. This is a translation problem as much as an engineering problem.

The work is novel. There's no existing system to reference. The AI Ethics Index is defining what rigorous AI evaluation looks like. You'll be making architectural decisions in areas where best practices don't yet exist.

You'll have full ownership. This is not a role where you're executing someone else's technical vision. You're setting the direction. That means autonomy, but it also means accountability.

You're probably the right person if

You've built evaluation systems or data pipelines that other people depended on for correctness, not just uptime

You're comfortable with GCP and have deployed containerized workloads in a real production context

You've worked with LLM APIs and understand their reliability and reproducibility characteristics

You can read a paper about measurement methodology and turn it into a working data structure

You build for durability. Your code is still running 18 months later because you thought about the next person

You've worked somewhere between 5 and 50 people and you're comfortable being the person who figures things out without a playbook

You find working on AI ethics infrastructure more interesting than building another e-commerce checkout flow

You're probably not the right fit if

Enterprise environments make up most of your experience. This is not a large-team context

You need clearly defined requirements before you can start. The requirements here evolve through conversation with ethicists

You're based on the West Coast US or expect West Coast US working hours

You mainly build user-facing APIs and features — this is systems and infrastructure work

You're looking for a high-growth startup where shipping speed is everything. This is a scientific organization. Correctness is everything.

Hard Skills

These are the technical capabilities you need going in — or need to be able to build up fast using an AI coding agent. We're not looking for someone who ticks every box. We're looking for someone who closes gaps quickly and knows how to learn.

• Python — strong enough to design systems architecture and reason about failure modes, even if you work with AI assistance for implementation details
• Google Cloud Platform — specifically Cloud Run, IAM design, secret management, and containerized workload deployment in a real production context
• API and model documentation — able to read, write, and navigate API specs and model documentation fluently; you know how to figure out how a system behaves from its documentation without needing someone to walk you through it
• Structured step-by-step reasoning — when you hit a complex problem, you decompose it immediately and visibly into logical steps; you don't disappear into your head and come back with an answer, you think out loud and in sequence, which makes collaboration with the ethics and research team possible
• LLM API integration — understanding the reliability, reproducibility, and failure characteristics of external model endpoints
• Data pipeline architecture — building evaluation or measurement systems where correctness is non-negotiable, not just data-moving
• Experiment tracking and reproducibility standards — always looking to improve the evaluation pipeline; you understand what needs to be tracked, why reproducibility matters scientifically, and you find the right approach for the context without being dogmatic about tooling
• Statistical reliability concepts — enough to understand what inter-rater reliability means for evaluation output and why reproducibility matters scientifically

What you get

The role: You'll work directly with Sophia Zitman (AIEI Team Lead) as the technical backbone of the AI Ethics Index. Full engineering ownership of the evaluation engine.

The comp: Base salary $110,000.

The team: Small, split between ethicists and engineers. You will interview with Janet Kang (Executive Director) and Sophia Zitman (AIEI Team Lead).

The environment: Boston-based non-profit (501(c)(3)). East Coast US or Western Europe time zones. Collaborative but autonomous — Sophia won't micromanage, but she will hold you to a high standard of systems thinking.

The upside: You'll have built the technical foundation of what may become the globally referenced standard for AI system evaluation. That's a meaningful line on any CV — and a genuinely hard thing to have done.