Information Technology Jobs in Euless Texas

437 positions found — Page 20

DevSecOps Software Engineer
Salary not disclosed
Grand Prairie 1 week ago
DevSecOps Software Engineer Location: Grand Prairie, TX Job ID: #72221 Pay Range: $70-82 We are seeking a highly skilled DevSecOps software developer with secret clearance to join our client's team.

The successful candidate will be responsible for implementing Continuous Integration/Continuous Deployment (CI/CD) pipelines for MFC programs, leveraging their expertise in DevSecOps methodologies, and container management software.

Key Responsibilities:
* Design, develop, and implement CI/CD pipelines for MFC programs using DevSecOps methodologies and technologies
* Collaborate with cross-functional teams to ensure seamless integration of CI/CD pipelines with existing development workflows
* Ensure compliance with security best practices and regulatory requirements throughout the software development lifecycle Basic Qualifications:
* Must have 4+ years of experience
* BS in Computer Engineering, Computer Science, or Electrical Engineering or related field
* Must have ACTIVE Secret clearance
* Experience with DevSecOps methodologies and technologies
* Experience implementing and configuring CI/CD software development pipelines using GitLab CI
* Experience with container management software, including Docker, Kubernetes, or OpenShift Desired Skills:
* Experience in C/C++ multi-threaded development for embedded systems
* Proficiency in C# programming language
* Experience with Linux operating systems and scripting languages
* Familiarity with Agile Software Development methodologies and practices
* Knowledge of Python programming language and YAML/JSON data formats
* Experience with Azure Cloud Infrastructure
* Experience with Infrastructure as Code (IaC) tools, such as Terraform or Ansible
* Familiarity with Nexus repository management and artifact management
* Experience with Windows operating systems and Web App Development using Javascript/Typescript Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC.

is an equal opportunity employer.

Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

The Butler America Aerospace, LLC.

EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices .

Butler America Aerospace, LLC.

is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at #zr
Not Specified
DevSecOps software developer
Salary not disclosed
Grand Prairie 1 week ago
Overview Client is seeking a DevSecOps Software Developer with an active Secret clearance to design and implement CI/CD pipelines.

You will build secure, automated delivery workflows using GitLab CI and modern container platforms.

Core Responsibilities Design, develop, and implement CI/CD pipelines using DevSecOps practices Integrate pipelines into existing development workflows with cross-functional teams Apply security best practices and compliance requirements across the software development lifecycle Essential Qualifications, Skills, and Technologies Active SECRET clearance 4 years of experience in DevSecOps / CI/CD engineering Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, or related field Hands-on experience implementing CI/CD pipelines using GitLab CI Experience with container platforms: Docker and/or Kubernetes and/or OpenShift Strong understanding of secure SDLC and DevSecOps methodologies Preferred (Nice-to-Have) Skills or Experience Linux and scripting (e.g., Bash/Shell) Python; YAML/JSON Infrastructure as Code: Terraform or Ansible Azure cloud infrastructure Nexus repository / artifact management Agile/Scrum C/C (multi-threaded, embedded), C#, Windows, JavaScript/TypeScript Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Not Specified
Anaplan Sr. Model Builder
🏢 HCLTech
Salary not disclosed
Coppell, TX 1 week ago

Job Summary

HCLTech is looking for a highly talented and self- motivated Anaplan Sr. Model Builder to join it in advancing the technological world through innovation and creativity.

Key Responsibilities

  • 8+ years of experience in supporting enterprise scale platforms like Anaplan, Coupa, Oracle etc.
  • 4+ years of experience in Anaplan as a model builder in Merchandize Financial Planning, Demand and Supply Planning, and FP&A applications.
  • Knowledge of Merchandize Financial Planning, and Supply Chain Planning processes.
  • Clear communication and ability to create order out of chaos
  • Level 3 Model Building or Solution Architect certification
  • Design, develop, and deliver high quality reporting dashboards.
  • Coordinate among the data integration and migration teams.
  • Possess sound technical knowledge on Lists, Modules, Data Hubs, New UX, ALM
  • Knowledge of Anaplan Space Optimization and Formula Tuning
  • Able to do front ending with the customer and perform stakeholder management
  • Lead production support issues based on severity and work with other teams to resolve them in a timely manner

Skill Requirements

Primary Skills: Anaplan MFP (Merchandize Financial Planning)

Secondary Skills: ETL knowledge (E.g.- IICS/MuleSoft/Dell Boomi etc.)

Anaplan Demand and Supply Planning, FP&A

Compensation Data

Pay and Benefits

Pay Range Minimum: $84,000 per year

Pay Range Maximum: $202,000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

  • At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Not Specified
UX Content Writer
Salary not disclosed
Irving, TX 1 week ago

Principle duties and responsibilities


Provide content strategy to ensure relevant content is delivered contextually


  • Collaborate on a content roadmap and conduct content audits
  • Establish and maintain operational processes and procedures for managing content requests and delivery
  • Lead content governance and implementation of best practices at an enterprise level
  • Work with product stakeholders and bring them along as you provide content to ensure messaging is optimized and successful
  • Coach and mentor others on content strategy best practices
  • Create documentation based on user groups to understand the tone and voice -
  • Artifacts you will deliver scripts content strategy knowledge base articles and content embedded within the product All youll need for success


Minimum qualifications -education and prior job experience


  • Bachelors degree in English journalism technical writing or equivalent experience / training
  • 5 years creating and executing digital content strategy across multiple channels
  • Extensive experience planning for and developing useful usable content including instructional text error and confirmation message taxonomy and SEO


Preferred qualifications - education and prior job experience


  • Masters degree in English journalism or technical writing
  • Experience using a content management or knowledge management system and agent-facing applications
  • Experience with technical projects involving AI / machine learning
  • Travel industry experience

Skills licenses and certifications


Superior writing editing and proofreading skills:


  • You understand the importance of clearly and concisely communicating for digital channels.
  • A proven track record of collaboration across product and UX teams:
  • You can translate complex concepts into easy-to-understand interactive experiences.
  • A passion for creating great digital user experiences with actionable knowledge of the digital landscape:
  • Keeping up with industry and user trends emerging technologies and best practices and trends is fun for you.
  • You're able to influence decision makers.
  • A passionate advocacy for effective user-friendly communication
  • You can talk about the importance of consistent messaging across multiple channels and make a case for a strategic approach to content delivery.
  • Collaborate with multiple stake holder groups to gain alignment and input related to content needs.
Not Specified
Network IT Architect (Onsite - Irving TX - No 3rd Parties)
Salary not disclosed
Irving, TX 1 week ago

Overview

The IT Architect II is responsible for design of IT systems including system infrastructure, system security, application architecture, software and data life cycle management. Provides enterprise architectural framework for the design, development, and deployment of information/business systems. Proactively drives the prioritization of key technology enablers for achieving enterprise level system objectives while ensuring scalability, reliability, and availability of implemented systems. Provides leadership and expertise to evaluate planned platform growth, increasingly demanding enterprise service level requirements in order to identify, design, and implement technology solutions that exceed expectations.


This role requires excellent collaboration and communication skills to translate complex requirements into functional architecture.


Key Responsibilities

• Assists in the development of the information system vision and strategy of the organization; assists in the development, implementation, communication, and promotion of strategic and tactical plans

• Researches and participates in beta testing of new systems and technologies in order to better evaluate their suitability to the environment

• Evaluates proposed system acquisitions and provides critical input to the decision-making process relative to compatibility, cost, resource requirements, operations, and maintenance; develops plans and recommendations to improve the performance and efficiency of assigned systems; addresses all aspects of assigned systems, including hardware, software, outside services, etc.; considers cost-effectiveness, budget, and other resource issues in addition to technical issues; develops and implements standards and procedures for multiple areas of technology

• Participates in development of standards, design and implementation of proactive processes to collect and report data and statistics on assigned systems; performs research and testing to verify impact and advisability of system installations; assists in development vendor support relationships

• Maintains in-depth knowledge and current certification in various areas of information technology

• Responsible for infrastructure design, performance modeling and capacity planning.

• Independently provides guidance and leadership on architecture design initiatives.

• Demonstrates ability to lead team through complex system design and implementation initiatives.

• Ensures architectures are flexible and support the business needs by maintaining an understanding of business strategies and infrastructure capabilities.

• Works with various technical resources across the team to facilitate the development of technical standards.

• Possesses communication skills and ability to develop and present solutions to all levels of management, including executive levels.

• Participates in requirements gathering, discovery, and interfacing with technical and business teams - establishing credibility in terms of experience, presentation and leadership of solutions development.

• Evaluates proposed new systems, system changes and additions, provides oversight into the decision process.

• Quickly and decisively acts in fast changing, unpredictable situations, shows tremendous amount of initiative in tough situations, is exceptional at spotting and seizing opportunities, proactively plans projects and tasks within application.

• Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates.

• Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience.

• Possesses the skill to develop strong and positive relationships with management at all levels.

• Demonstrates an advanced level of business strategies understanding, applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice.



Required Education and Skills:


Education/Skills

  • Bachelor’s degree in Computer Science, Information Systems or a related field.

Experience

  • 10+ years of experience in large corporate systems environments working with complex IT systems.
  • 10+ years of hands-on experience in infrastructure engineering, software development, system administration, system architecture, application architecture or data system architecture.
  • Minimum Four (4) years of hands-on experience with system or application performance modeling and tuning.


Certifications:

  • TOGAF (The Open Group Architecture Framework) certification is preferred.
Not Specified
Embedded Software Engineer
🏢 Butler Aerospace and Defense
Salary not disclosed
Grand Prairie 1 week ago
Software Engineer Location: Grand Prairie, TX Job ID: #72219 Pay Range: $85-96 ph (W2) Duration: 12 mos Looking for 8+ years of experienced C/C++ real-time embedded software engineer with hands-on Hardware-In-the-Loop experience.

Qualifications: (must have 8+ years of experience) -Must have Active SECRET Clearance -BS in Computer Engineering, Computer Science, or Electrical Engineering or related field -The candidate must have previous HWIL experience working with real-time embedded systems using both HW/SW -Proficiency in C/C++ (version 11 or higher for C++) -Proficiency in Linux systems and Real-Time Operating Environment -Experience working in cross-discipline/cross-functional teams -Experience Integrating hardware and software -Experience in real-time software generation, with hands-on experience related to hardware testing and/or embedded systems and/or simulation systems Desired Skills: -MS or greater in Computer Engineering, Computer Science, or Electrical Engineering or related field -Ada experience -Full software development life cycle experience -Git, Gitlab, JIRA -Agile experience (scrum) -Experience integrating closed loop systems -Experience with automated testing frameworks as well as unit testing -Experience with low level software development /device drivers Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC.

is an equal opportunity employer.

Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

The Butler America Aerospace, LLC.

EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices .

Butler America Aerospace, LLC.

is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
Not Specified
DLP Platform Engineer
Salary not disclosed
Irving, TX 1 week ago

Title: DLP Platform Consultant

Duration: Long term

Location: Irving , TX

(ONLY W2)


Job Description:

This is a high-visibility individual contributor role where you will serve as the organization’s subject matter expert on DLP platform architecture, policy engineering, data classification, and sensitive data discovery.

You’ll be responsible for protecting critical business and customer data at massive scale spanning thousands of endpoints, cloud workloads, and SaaS applications while keeping false positives low and signal quality high. If you’re passionate about data protection, enjoy the challenge of tuning complex policy frameworks, this role was built for you.


Key Responsibilities

DLP Platform Engineering & Administration

• Own the end-to-end engineering, configuration, and operational health of Microsoft Purview DLP and other DLP platforms across endpoint, network, and cloud channels.

• Design, deploy, and maintain DLP policies that protect sensitive data including payment card information, employee PII, financial records, and proprietary business data.

• Continuously monitor, tune, and optimize DLP policies to maximize detection accuracy while aggressively reducing false positives.

• Manage platform upgrades, feature rollouts, and capacity planning to ensure the DLP infrastructure scales with business growth.

• Develop and maintain platform documentation, runbooks, and standard operating procedures.

Data Classification & Sensitive Data Discovery

• Lead sensitive data discovery initiatives using Microsoft Purview’s classification and content inspection capabilities to identify where sensitive data resides across the enterprise.

• Design and refine sensitive information types (SITs), trainable classifiers, and labeling policies tailored to the organization’s data landscape.

• Partner with data governance, privacy, and compliance teams to ensure classification taxonomies align with regulatory requirements and business needs.

• Conduct ongoing data discovery assessments to identify emerging data risk and ensure newly created repositories and workflows are covered by DLP controls.

Integration & Collaboration

• Integrate Microsoft Purview DLP with Microsoft Defender for Endpoint to extend data protection controls to managed devices across the enterprise.

• Ensure DLP alerts and events flow into the organization’s SIEM platform for centralized visibility, correlation, and incident investigation.

• Leverage ServiceNow for incident tracking, workflow automation, and integration with the broader security operations and IT service management ecosystem.

• Collaborate with Security Operations, Incident Response, and Insider Threat teams to investigate and respond to DLP-triggered events.

• Partner with cloud engineering, endpoint management, and application teams to ensure DLP coverage extends to new technologies and business initiatives.

Required Qualifications

• Bachelor's degree in Computer Science, Cybersecurity, or a related discipline is required; alternatively, four years of cybersecurity experience along with an active CISSP or CISM certification will also be considered.

• 5+ years of progressive experience in data loss prevention, data protection, or a closely related security engineering discipline.

• Hands-on experience engineering and administering Microsoft Purview DLP (or legacy Microsoft 365 DLP / Microsoft Information Protection).

• Strong expertise in DLP policy design, tuning, and false positive reduction across endpoint, network, and cloud DLP channels.

• Practical experience with data classification frameworks, sensitive information types, and automated labeling in a Microsoft 365 environment.

• Experience integrating DLP platforms with SIEM solutions and ITSM tools such as ServiceNow.

• Excellent analytical and troubleshooting skills with the ability to diagnose complex policy behavior and platform issues.

• Strong communication skills with the ability to translate data protection concepts for technical and non-technical stakeholders.

Preferred Qualifications

• CDPSE (Certified Data Privacy Solutions Engineer), Microsoft SC-400 (Information Protection Administrator Associate) certification, AZ-500 (Azure Security Engineer).

• Experience in large-scale retail, convenience store, fuel, or payment processing environments.

• Familiarity with PCI DSS, state privacy regulations, or other data protection compliance frameworks.

Not Specified
Lead Android Engineer
Salary not disclosed
Irving, TX 1 week ago

Lead Android Engineer

Contract to Hire

Hybrid – Onsite in Irving, TX (75063) Tue–Thu; Remote Mon & Fri


Our Fortune 500 retail client is seeking a hands-on Lead Android Engineer to drive technical excellence and innovation across their mobile platform. This role will help evolve a mature Android application while delivering high-quality experiences that support millions of customers across eCommerce, loyalty, personalization, and product launches.


The team is focused on differentiating the mobile app from the web experience through personalized content, contextual assistance, and intelligent upsell opportunities. This role requires someone who has made architectural decisions, influenced technical direction, and led implementation — not just executed against predefined designs.


This is not a pure architect role, but it requires strong architectural judgment combined with deep hands-on development expertise.


Key Responsibilities

  • Serve as a hands-on technical leader within the Android team.
  • Design, build, and enhance Android applications using Kotlin and Jetpack Compose.
  • Make informed architectural decisions within an established Android application using MVVM and Clean Architecture principles.
  • Guide the implementation of new features in alignment with scalable, maintainable architecture standards.
  • Partner closely with the Mobile Architect while owning day-to-day technical decision-making for the Android team.
  • Act as the go-to technical resource for Android engineers, helping answer implementation questions and remove blockers.
  • Integrate and manage third-party SDKs and libraries, understanding dependency management, versioning conflicts, and potential performance implications.
  • Implement API integrations and evaluate libraries needed to support new functionality.
  • Contribute to proof-of-concepts (POCs) that explore innovative mobile capabilities and customer engagement strategies.
  • Develop personalization features that differentiate the app experience from the web.
  • Implement and optimize push notification capabilities to drive engagement and upsell opportunities.
  • Strengthen application stability by implementing unit tests and embedding automated quality checks within the CI/CD pipeline from the Android codebase.
  • Participate in production incident management and provide technical leadership during issue resolution.
  • Conduct thorough PR reviews, promote code quality standards, and ensure proper documentation.
  • Leverage AI-assisted development tools (e.g., GitHub Copilot) to improve efficiency and elevate engineering practices.
  • Stay current with Android ecosystem trends and proactively recommend improvements.


Required Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
  • 7+ years of hands-on Android development experience.
  • 5+ years of Kotlin development experience.
  • Strong experience with Jetpack Compose.
  • Proven experience making architectural decisions within an existing Android application.
  • Hands-on experience implementing MVVM and Clean Architecture principles.
  • Experience integrating third-party SDKs and adding libraries within complex Android projects.
  • Experience implementing REST API integrations and managing dependencies.
  • Strong unit testing experience and experience improving application stability.
  • Experience contributing to accessibility (ADA) improvements.
  • Hands-on experience with Google Play Console, including publishing and maintaining Android applications.
  • Experience working in Agile development environments.
  • Must be authorized to work in the U.S. without sponsorship and able to convert to a full-time W-2 employee upon completion of the contract.


Technical Skills

  • Kotlin, Android Studio, Jetpack Compose
  • MVVM, Clean Architecture
  • Hilt, Gradle
  • JSON, REST APIs
  • SDK & third-party library integration
  • Firebase, Crashlytics, Adobe Analytics, Google Analytics
  • Push Notifications
  • CI/CD integrations at the Android application level
  • AI-assisted development tools (e.g., GitHub Copilot)


Work Environment

  • Hybrid schedule (Irving, TX)
  • On-call support may be required.
  • Occasional weekend or evening work may be required.



*Final compensation will be determined based on experience, skills, and location*

Not Specified
DLP Analytic Rule Developer (Only W2) - Local to TX
🏢 CBTS
Salary not disclosed
Irving, Texas 1 week ago

Role: DLP Analytic Rule Developer

Location: Irving, TX - Onsite

Required Experience

  • Hands-on experience building custom sensitive information types and EDM classifiers in Microsoft Purview.
  • Experience developing and tuning trainable classifiers.
  • Experience integrating DLP with Microsoft Defender, third-party apps.
  • Experience with API integration and automation of security workflows.
  • Experience building dashboards and metrics in Power BI or similar tools.
  • Experience working in regulated environments including PCI DSS and SOX.

Preferred Qualifications

  • Microsoft SC-400 certification.
  • CISSP certification.
  • Experience in retail or large distributed enterprise environments.
  • Experience operating in multi-cloud environments.
Not Specified
Epic Analyst - Hospital Billing
Salary not disclosed
Irving, Texas 1 week ago
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner.

The Systems Analyst II will provide application support and optimization.

They work closely with the Service Desk to assist in responding to service requests.

The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs.

Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software.

This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance.

The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.

Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.

Collaborates across project borders with other teams.

Thinks outside the box and proposes practical solutions to issues.

Provides oversight and project management to assigned tasks.

Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas.

Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.

Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience.

Represents user needs and expectations in larger, more complex system updates and enhancements.

Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.

Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions.

Responsible for completing working level gap analysis, and providing recommendations.

Able to clearly articulate complex design, configuration issues to end users and project stakeholders.

Maintains relationship with end user leadership post-engagement.

Proactively addresses end user conflicts.

Contributes to strategy discussions by identifying options with associated pros and cons with team members.

Facilitates making timely decisions; makes sound decisions even in the absence of complete information.

Recognizes when a quick 80% resolution will suffice.

Adhere to organization standards for system configuration and change control.

Strong technical proficiency in application-specific design and configuration.

Ability to clearly articulate and communicate core design, configuration concepts to end users.

Able to independently analyze, design, and configure the application.

Able to teach design, configuration concepts to new team members.

Collaborate and develop strong relationships with end user communities, customers and business partners.

Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.

Coordinates code changes with appropriate vendor related to financial and business application issues.

Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.

Share industry best practices from vendors with Operational Leaders.

Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.

Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.

Follows strict change management processes ensuring proper approval, testing, and validation of system changes.

Written documentation delivered to end users and leadership shows consistency and attentive review.

Is a team player and able to proactively communicate issues and concepts to project leadership.

Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.

Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments.

Proactively and independently troubleshoot and resolve moderate incidents and requests without direction.

Maintains high standards for quality of work for self and others.

Provides oversight and feedback on team member design, configuration and deliverables.

Manages medium complexity projects/requests.

Collaborates with team members as needed.

Proactively evaluates all new release and functionality of applications.

Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.

Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.

Escalates when SLAs are breached or appropriate vendor action is not occurring.

May be required to travel to perform duties.

May be required to work additional hours as needed during critical problems.

Assist in preparation and conducting of continuing formal or informal training session for users and co-workers.

Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues.

Performs other duties as assigned.

Requirements: Education/Skills Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems.

Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or CertificationsAssociated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Type: Full Time
Not Specified
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