Information Technology Jobs in Dumont, NJ
575 positions found — Page 3
Standardized Job Description
Optomi, in partnership with a leading financial media company, is looking for a Product Designer, CNBC Market Data. The Product Designer will play a critical role in shaping how users experience and interact with real-time financial data across CNBC’s digital platforms. This role focuses on designing intuitive, data-rich experiences that help users quickly understand market movements, track securities, and make informed decisions. You will partner closely with product, engineering, data, and editorial teams to translate complex financial datasets into clear, actionable interfaces across mobile and desktop.
What the right candidate will enjoy:
- Collaborating with cross-functional teams
- Designing for high-frequency use cases
- Working in a fast-paced environment
What type of experience does the right candidate have:
- 2-4+ years of experience in product design, UX/UI design, or interaction design
- Strong portfolio with dashboards, data visualization, or information-dense products
- Experience with real-time data environments
What the responsibilities are of the right candidate:
- Design intuitive, high-performance experiences for real-time market data
- Own and evolve core market data surfaces
- Translate complex financial datasets into clear, digestible interfaces
- Optimize information hierarchy and density
- Collaborate with editorial teams to integrate news and insights
Position: Service Desk Supervisor
Reports To: Service Desk Manager
Division: Service Desk
FSLA: Exempt
Office Designation: Elmwood Park-In Office, Hybrid
Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies.
You’ll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction.
Functional Responsibility and Task Statements
Operational Responsibilities
- Supervising end-user services and technical support services.
- Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone.
- Provide consistent training and mentoring to members.
- Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns.
- Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis.
- Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance.
- Create, Update, and Improve Documentation to ensure high level of service.
- Review Timesheets Weekly
- Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.
- Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes.
Leadership and People Responsibilities
- Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering
- Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
- Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally.
Technical Responsibility and Task Statements
- Administrate and facilitate personnel to hire and retain staff.
- Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness.
- Establish staff training and development programs related to technical services.
- Develop measures and controls to ensure performance standards and goals are achieved.
- Develop and maintain Key Performance Indicators (KPIs) around testing performed within team.
- Mentor and develop direct reports through personal behaviors.
- Ensure to provide customer satisfaction across all technical service offerings.
- Provide monthly technical activity and status reports
Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.
Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.
Travel Requirements: Minimal travel is required for this position.
Desired Qualifications and Skills
Required
- Bachelor's degree in a job-related discipline or equivalent working experience.
- Minimum of five years of technical experience.
- Must have former technical supervisory experience preferably in a Call Center or similar environment.
- Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software.
- Ability to: develop and recommend strategic and tactical plans for the delivery of technical services.
- Ability to communicate technical/complex information both verbally and in writing.
- Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels
EEO STATEMENT
It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.
Job Title:Phlebotomist II
duration- 2 months
location- Engle Street, Englewood NJ 07631
Shift/Time Zone:
8am-4pm Monday-Friday
No paid lunch (30min)
State of Credentials Licenses Required:
NJ
summary
The Patient Services Representative II PSR II represents the face of our company to patients who come in, both as part of their health routine or for insights into lifedefining health decisions.
The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
Successful applicants may be assigned to a doctors office, a patient service center or as business needs dictate.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Perform verification of patient demographic info initials including patient signature postvenipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements
- Ability to provide quality, error free work in a fastpaced environment.
- Ability to work independently with minimal onsite supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, oncall and overtime.
- Committed to all Policies Procedures including Company dress code, Employee Health Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service CenterInOffice Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a highvolume setting.
- Must demonstrate Superior Customer Focus ability to communicate openly and transparently with peers, supervisors and patients ability to accelerate and embrace change and knowledge of our business.
- Training locations may vary based on trainer availability.
Required Education
- High school diploma or equivalent REQUIRED.
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience
- THREE years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
- Minimum 2 years in a Patient Service Center environment preferred.
- Customer service in a retail or service environment preferred.
- Keyboarddata entry experience
**THIS IS NOT A ROLE WITH FORCEBRANDS**
About the Role
A growing organization in the food and logistics space is seeking a Business Analyst to support the development and delivery of technology-driven solutions that enhance business operations. This role partners closely with cross-functional teams to gather requirements, improve processes, and support projects from design through implementation.
This position works alongside program management and business technology leadership to analyze core workflows, support system enhancements, ensure data accuracy, and drive adoption of new tools across the business.
Key Responsibilities
• Partner with stakeholders to understand business needs, challenges, and existing processes
• Translate requirements into functional specifications for development and implementation
• Maintain process documentation, workflows, and technical guides
• Support the design, testing, and rollout of technology solutions aligned with business goals
• Assist with EDI onboarding, data mapping, and system integrations
• Build and maintain dashboards and reports using Excel and BI tools
• Ensure data accuracy through validation, cleaning, and organization
• Develop training materials and support user adoption of new systems
• Provide post-implementation support and monitor solution performance
What They’re Looking For
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Curious, proactive mindset with a willingness to learn new technologies
• Strong communication skills, both written and verbal
Qualifications
• Bachelor’s degree in Business, Computer Science, Data Analytics, or a related field
• 2+ years of relevant experience (internships included)
• Proficiency in Excel and familiarity with BI tools such as Power BI
• Experience with documentation tools and workflow mapping (flowcharts, swim lanes, etc.)
• Exposure to ERP systems and process improvement initiatives
• Familiarity with automation tools and emerging technologies such as AI is a plus
Additional Details
• Industry exposure to logistics, food, or technology is preferred
• Must be authorized to work in the U.S.
• Onsite role based in Northern New Jersey
WMS Pre-sales Consultant
Employment Type: Full Time, Salaried
Location: Hybrid; Teaneck, NJ 07666
Made4net is a leading provider of supply chain execution software solutions. Our innovative technology helps businesses optimize their supply chain operations, increase efficiency, and improve overall productivity. With a global presence and a commitment to excellence, Made4net is at the forefront of the industry, serving a diverse range of clients across various sectors.
Purpose of the Function:
This function plays a critical role in understanding customer needs, presenting tailored solutions, and ensuring a high level of customer satisfaction. By aligning sales strategies with organizational goals, the Sales Function contributes to market expansion, brand visibility, and long-term business sustainability.
At Made4net, we don’t just sell Warehouse Management Systems (WMS); we sell a vision of operational excellence. We are seeking a passionate storyteller who can stand in front of a prospect, empathize with the frustration of their aged legacy solutions, and build a compelling mental bridge to a better future with Made4net.
Purpose of the Job:
As a Pre-Sales Consultant you are expected to have strong understanding of supply chain challenges and opportunities, and how technology can enable companies to gain competitive advantage by addressing these challenges quickly and effectively. You will work closely with sales, professional services, and executive leadership to turn supply chain challenges into opportunities. Your goal is not just to demonstrate features, but to paint a picture of a future state where the customer’s pain points are resolved. This role is a trusted advisor to our clients, which means we maintain and offer our clients extensive knowledge in the industries we service, the workflows we can augment and deliver superior results that support our clients' strategic objectives.
Core Duties and Responsibilities:
- Become a Trusted Advisor to our existing customers and prospects.
- Collaborate with a cross-functional team to create an opportunity/account strategy, align the Made4net solution with pain points, assist/build ROI presentation(s), and present/demo the solution.
- Deep Discovery: Conduct discovery workshops not just to gather requirements, but to truly understand the nuance of the customer's business and the friction in their current processes.
- Behind the Scenes: While the presentation is art, the setup is engineering. You will configure demonstrations and engineer solutions using your technical proficiency.
- The Narrative Architect: Instead of simply clicking through features, you will craft and deliver demonstrations that follow a storyboard, guiding the customer through a journey from their current struggle to their future success.
- The "Aha!" Moment Creator: Use your presentation skills to create moments of realization for the client, helping them visualize exactly how Made4net integrates with or replaces their existing ERP, OMS, and automation technologies.
- Replay & Validate: "Replay" the customer's process back to them to prove you understand their reality, establishing yourself as a Trusted Advisor who "gets it" before you ever pitch a solution.
- Develop and maintain technical and business knowledge of industry directions and trends.
- The Bridge Builder: You will act as a translator, taking complex technical capabilities—like our private cloud/SaaS or on-premise models—and explaining them in a way that resonates with business goals and solves specific pain points.
- Assist in the development of pricing proposals and communicating to customers/prospects implementation requirements and timelines.
- Play a critical role in responding to RFI’s and RFPs in the functional, technical, and cloud/security areas.
- Collaborate with Director of Sales Engineering to develop Pre-Sales Consulting “playbook.”
Required toolkit:
- Experience: 5+ years of industry, consulting, or Pre-Sales experience (Warehouse/Transportation focus preferred). (Warehouse/Transportation) experience (Pre-Sales preferred)
- Methodology: Experience with Demo2Win is highly preferred. If you are a natural storyteller without the certification, we are willing to invest in your training.
- Communication: Outstanding ability to convey industry trends and support messaging with data. You must be comfortable presenting a broad vision to audiences of varying sizes.
Required Qualifications:
- Undergraduate degree in Logistics, STEM, or a comparable area of study.
- SQL Server: Basic skills (SQL statements, views, triggers) to manipulate data for demos.
- OS: Basic Windows Server Operating System skills.
- Apps: Proficiency in MS Office (Excel, PowerPoint, Word).
The Mindset:
- Collaborative: A team-oriented attitude, willing to jump in wherever needed to support the company and the customer.
- Adaptive: High energy and comfortable with ambiguity; you can adjust to shifting priorities in an entrepreneurial environment.
- Road Warrior: Willingness to travel up to 50% to meet our customers where they are.
Pay range: From $100,000.00 per year salary
This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.
Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Physical Demands:
The employee must occasionally lift and/or move up to 15 pounds from a floor position to an over the head position. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, stand, verbally communicate, and perform intricate finger dexterity to type or manipulate electronic documents while speaking or listening.
We are committed to providing reasonable accommodations to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA). This job description outlines the essential functions of the position. Applicants who need reasonable accommodation to participate in the application or interview process should contact the Human Resources department.
Description: Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed.
With a culture rooted in connection and collaboration, our employees are team members.
Here, competitive benefits are just the beginning.
It’s also about how we support one another and how we show up for our community.
Together, we keep getting better
- advancing our mission to transform healthcare and serve as a leader of positive change.
As a member of the Jersey Shore University Medical Center team, you will be part of one of the premier hospitals in New Jersey.
This teaching hospital is the only Level II Trauma and Level II Pediatric Trauma Center in Monmouth and Ocean counties.
The medical center’s programs and services have received national recognition, including designation as high-performing in cardiac, stroke, surgical and oncology services.
Jersey Shore is also recognized as the first hospital in New Jersey to have implanted the Micra Transcatheter Pacing System – the world’s smallest pacemaker, and is one of the elite facilities in the region to perform robotic-assisted minimally invasive Coronary Artery Bypass Graft Surgery and Transcarotid Arterial Revascularization.
Our team members in the OR are part of a collaborative and energetic team, working with surgeons who are on the forefront of their specialties.
Some highlights include: Performing LVAD procedures as part of the Advanced Heart Failure program Attracting international patients for procedures performed through the Center for Treatment of Paralysis and Reconstructive Nerve Surgery to treat paralysis and nerve damage Performing advanced oncology procedures, such as hepatobiliary cancer surgery Nearing completion of a new state-of-the-art hybrid suite for cardiac and neurosurgery, which features a custom designed Biplane digital imaging system that integrates intravascular ultrasound, dynamic CT imaging, angiography and other imaging technologies.
We invite you to listen to a message from our CNO who shares what it's like to be part of Team HMH at Jersey Shore University Medical Center: Responsibilties: A day in the life of a Registered Nurse at Hackensack Meridian Health includes: Delivery of nursing practices according to the most up-to-date evidence-based research, nursing policies, and standards of care, to provide and ensure safe and excellent delivery of individualized patient care.
Ongoing communication with patients, nursing colleagues and other members of the health care team regarding patient’s status, rendered care and treatment plans.
Medication administration utilizing the newest advancements in bar-scanning and documentation technologies designed to ensure the safest delivery of medications to our patients.
Ongoing Point-of-Care electronic documentation of each individual patient’s assessments, plan-of-care, interventions and evaluation of rendered care.
Patient and family centered education aimed at optimizing health, wellness and disease management.
Multi-disciplinary discharging of patients to ensure safe transitioning and continuum of care.
Qualifications: Current and valid New Jersey Nursing license is required BLS/CPR certification by American Heart Association is required within 60 days of hire Minimum 1 year of OR experience required National certification preferred BSN in progress and/or willing to acquire within three (3) years of hire Motivated team member responsible for scrubbing and circulating on variety of surgical cases in busy OR department.
Must be self-starter who works well independently.
Time management and prioritizing skills a must.
Ability to multi task.
The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients and their caregivers, an exceptional focus on teamwork, dedication to ongoing education and the ability and passion to deliver the highest quality of care based on a strong sense of patient focus are all required.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
Specialization:
Orthopaedic Surgery
Job Summary:
Methodist Healthcare System is assisting with the recruitment of an orthopaedic surgeon to join a reputable and wellestablished private practice in San Antonio, Texas. This is an excellent opportunity to step into a thriving group with strong community demand and a robust support structure.
Position Highlights
Competitive compensation aligned with MGMA and industry benchmarks
Relocation assistance
Join a wellestablished, growing private practice with strong referral patterns
Comprehensive recruitment and compensation package provided
Qualified Candidates
Board certified or board eligible in orthopaedicsurgery (ACGMEaccredited residency required)
Texas medical license or eligibility for Texas licensure
About Methodist Hospital | Texsan & Methodist Healthcare System
120bed facility with 8 operating suites and catheterization labs
Recognized for advanced orthopedic services, home to the Joint Replacement Center and Spine Center
Offers leading-edge technology including robotics and advanced imaging
Multidisciplinary orthopedic care team including specially trained nurses, physical therapists, and occupational therapists
CMS 4Star Rating for Overall Quality & Patient Safety
Methodist Healthcare System is the largest provider in South and Central Texas, with 28 facilities—including nine acute care hospitals—serving more than 94,000 inpatients and 500,000 outpatients each year
About San Antonio
San Antonio is a thriving metro of 2.5 million residents and one of the fastestgrowing cities in the country. The region is experiencing strong economic growth across bioscience and healthcare, aerospace, IT and cybersecurity, and green technologies. The MSA is projected to welcome up to 1.1 million new residents and create 500,000 new jobs by 2040.
The city offers the perfect blend of bigcity amenities, diverse cultural attractions, and a relaxed, familyfriendly atmosphere. Residents benefit from a cost of living slightly below the national average—thanks to affordable housing—and enjoy the advantage of no state income tax.
Join our team as a
day shift
, full-time,
Surgical Technician in
Albuquerque, NM
.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
Thrive:
We empower our team with career growth opportunities, tuition
assistance
, and resources that support your wellness, education, and financial well-being.
People-First:
We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
Make Healthcare Better:
We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
Lovelace Medical Center is an acute care hospital with 263 licensed beds,
providing
comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, stroke care,
radiology,
and oncology services.
Learn About a Day In the Life of a Surgical Tech:
Responsibilities:
Performs various indirect patient care support and services to include but not limited to transporting patients and lab specimens, assist with patient positioning and maintaining patient care rooms to ensure a sterile environment.
In addition, may be required to provide basic clerical support for assigned area.
Adheres to policies and procedures and regulations to ensure compliance and patient safety.
Qualifications:
Job Requirements:
High School Diploma or GED equivalent.
Graduate of an accredited Surgical Technology program or clinical-based program.
Anatomy and Physiology, sterile technique, medical terminology, instrumentation, and medical equipment knowledge.
Sterilization techniques; Operating Room instruments and supplies; medical terminology.
Six (6) months of experience in an operating room or ambulatory surgery unit.
BLS certification must be obtained within 14 days of hire or transfer into the role and prior to providing direct patient care.
Preferred Job Requirements:
Certified OR Tech.
1 year OR experience.
CORT or CST.
At Wegmans we are committed to providing our customers with fast, efficient, and convenient options for their grocery shopping. Our curbside pick-up is a fast-growing area of our business. As an in-store shopper, you will utilize the latest technology to engage with customers through an app, shopping their orders and staging them for pickup. If you are passionate about working in a fast-paced environment and giving customers the freshest and best quality products out there, this could be the role for you!
What You'll Do
- Utilize technology to communicate with and fulfill customer orders
- Accurately and efficiently fulfill customer orders and stage them in fulfillment area
- Properly handle all product, including properly bagging items to reach the customer
- Make appropriate substitutions as needed and process payments
- Maintain a clean, organized and well-stocked workspace
- May be expected to carry out other customer service duties within the store, as needed, including running a register
Requirements
- Customer service experience, preferably in a food service, grocery or retail setting
- Ability to use a company-issued device to manage orders and communicate with customers
- Strong verbal and written communication skills
- Ability to work independently
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
+
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
Job Description: Fulfillment Center Outbound Supervisor
Outerspace is a new type of Ops Center. We come from the brand side and have built and led operations for companies like Steve Madden, Prada and Nice Laundry. We leverage the latest technology to support our high growth brands and their daily operations. Outerspace provides a number of services including, but not limited to, warehousing and fulfillment, customization and light manufacturing, and product photography.
We are seeking a highly motivated and dedicated Fulfillment Center Outbound Supervisor to join the team. The Warehouse Outbound Supervisor is responsible for leading fast-paced e-commerce and 3PL outbound operations, ensuring high-volume orders are picked, packed, and shipped accurately and on time. This role supervises outbound teams, manages labor against daily order spikes, and drives performance in a deadline-driven fulfillment environment. A successful candidate is someone who is driven, determined and committed to a high level of operational excellence and customer satisfaction. They are collaborative, demonstrate strong communication skills, and are detail oriented.
Reports to: Operations Sr. Manager
Responsibilities:
- Supervise and lead a team of warehouse associates responsible for outbound order fulfillment (picking, packing, shipping).
- Monitor daily workflow and assign tasks to ensure timely and accurate processing of e-commerce orders.
- Ensure compliance with company policies and standard operating procedures (SOPs) related to outbound operations.
- Provide hands-on support during peak periods and resolve issues related to inventory, order discrepancies, or shipping delays.
- Track team productivity and quality metrics, identifying areas for improvement and implementing corrective actions.
- Monitor KPIs such as order accuracy, units per hour (UPH), on-time shipment, and labor productivity
- Adjust labor and workflows in real time based on order volume, carrier cutoffs, and SLA requirements
- Communicate effectively with cross-functional teams including Inventory Control, Inbound, Customer Service, and Transportation.
- Identify bottlenecks and implement process improvements to increase speed and accuracy
- Handle escalations related to missed cutoffs, order discrepancies, or carrier delays, supporting management as needed.
- Perform other general warehouse duties as needed
Safety:
- Ensure work areas are safe to operate in
- Daily safety walks, callouts, and observations
- Coach on poor safety behaviors and encouraging good safety practices
- Maintain cleanliness and housekeeping of work areas
- Comply with all OSHA and warehouse safety rules and guidelines
People Management:
- Communicate and engage with teammates, team leads, and managers daily
- Training, coaching and mentoring associates
- Maintain daily attendance of associates, including timeclock adherence
- Ensure associate compliance with all company rules, policies and guidelines
- Resolving and mediating conflicts or interpersonal issues within teams, and escalating complex issues to management as needed
Qualifications and Education Requirements:
- High school diploma or GED required; associate or bachelor's degree in supply chain, logistics, or a related field preferred.
- 2-5 years of warehouse or fulfillment center experience, with at least 1 year in a supervisory role
- Strong knowledge of outbound logistics, order fulfillment, and shipping processes
- Familiarity with warehouse management systems (WMS), RF scanners, handheld android devices
- Strong leadership, communication, organizational, and problem-solving skills.
- Ability to work in a fast-paced environment with a sense of urgency and attention to detail.
- Comfortable with physical demands including standing, walking, and lifting up to 50 lbs.
- Ability to work flexible hours, including weekends and holidays, as needed
- Proficient with technology and software, such as Google Suite, Microsoft Office, Slack
- Bilingual (English, Spanish), strongly preferred
Compensation Range: $65,000-$75,000 DOE
Benefits:
- Paid Time Off
- Paid Holidays
- Insurance (medical, dental, vision)
- HSA & FSA
- 401(K) matching
- and more!