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Location: Frisco, TX (North Dallas)
**This is a full time, on-site position working 40 hours per week in the office
Reports to: Chief Executive Officer (CEO) and MSB Global Executive Team
Compensation: Competitive salary + performance incentives + benefits
Industry: Large-Scale AI Data Centers, Energy Infrastructure, Real Estate Development
POSITION SUMMARY
MSB Global Services, LLC is developing one of the largest AI-focused, multi-phase data center campuses in the United States, supported by extensive on-site power generation, microgrid systems, real estate development, and strategic partnerships. The In-House Legal Counsel will serve as the organization’s primary legal authority, advising executive leadership on litigation, corporate governance, contracts, environmental permitting, EPC agreements, and compliance.
This role is responsible for protecting the company’s legal interests, managing risk across all phases of development and construction, structuring complex financial and ownership documents, and ensuring that MSB Global operates in full compliance with federal, state, and local regulations.
This is a senior, high-impact position requiring exceptional judgment, multi-disciplinary legal expertise, and the ability to operate at the pace and complexity of billion-dollar infrastructure development.
KEY RESPONSIBILITIES
1. Litigation & Dispute Resolution
- Represent MSB Global directly in legal disputes or coordinate strategy with outside counsel.
- Prepare pleadings, motions, affidavits, and demand letters.
- Manage litigation related to real estate, infrastructure, construction, contracts, land-use, permitting, or municipal/government disputes.
- Develop a legal strategy to protect the company's interests in deposit disputes, wrongful enforcement, breach of contract, and interconnection disagreements.
2. Corporate Law & Governance
- Draft, negotiate, and maintain:
- Private Placement Memoranda (PPMs)
- Class A and Class B share structures
- Membership interest documentation for LLCs
- Operating agreements, bylaws, and shareholder rights
- Create structures to prevent dilution of MSB Global ownership and ensure leadership control is preserved.
- Maintain compliance with federal/state securities laws (including Reg D 506(c) when applicable).
3. Contractual Law & Strategic Partnerships
- Draft and negotiate complex strategic partnership agreements with hyperscalers, investors, utilities, engineering firms, and technology providers.
- Structure joint ventures (JVs) and SPV arrangements for real estate, energy, and data center development.
- Ensure enforceability, risk mitigation, and favorable terms for MSB Global at all times.
4. Employment Law & Company Internal Policies
- Provide guidance on hiring, HR policies, employee relations, and labor compliance.
- Draft and manage:
- Employee handbooks
- Code of Conduct
- Anti-harassment, DEI, safety, and compliance policies
- Discipline procedures and performance documentation
- Support HR with employee contracts, offer letters, NDAs, and confidentiality/intellectual property agreements.
5. Infrastructure Contracting & Construction Law
- Draft, negotiate, and manage:
- EPC agreements (Engineering, Procurement & Construction)
- Prime contracts with general contractors
- Subcontractor agreements
- Supplier contracts for turbines, BESS, electrical equipment, chillers, and related infrastructure
- Advise on change orders, pay applications, delays, LDs (Liquidated Damages), warranty obligations, lien releases, and risk allocation.
6. Lease Agreements (Hyperscalers & Enterprise Tenants)
- Draft and negotiate hyperscale data center leases, including:
- PPA (Power Purchase Agreement) attachments
- Service-level requirements
- Uptime, redundancy, and Tier III/Tier IV expectations
- Expansion rights, renewal terms, early termination penalties
- Damage, liability, and insurance requirements
- Ensure MSB lease terms maximize revenue protection and long-term asset value.
7. Company Policies, Memos & Authority Governance
- Draft executive powers and authorities matrix (e.g., spending limits, approval workflows, signing authorities).
- Prepare board resolutions, corporate notices, memos, and compliance updates.
- Support Executive Team communication through formal legal memoranda.
8. Insurance Policies & Risk Management
- Review, negotiate, and manage:
- Commercial General Liability
- Builder’s Risk
- Professional Liability
- Cybersecurity / Digital Infrastructure
- Property & Casualty
- Environmental liability
- Ensure policy compliance with 380/381 Agreements, municipal requirements, and lender/investor demands.
- Advise on claims, settlements, and coverage disputes.
9. Environmental Permitting & Regulatory Compliance
- Manage environmental and air-quality permitting for gas turbines, microgrids, and large-scale energy systems.
- Prepare filings with TCEQ, EPA, and local authorities.
- Advise on emissions limits, siting requirements, modeling, and reporting obligations.
- Ensure compliance with NEPA components if triggered by federal programs.
- Support the development of environmental impact studies as needed.
10. EPC, Supplier & Contractor Agreements
- Structure all EPC contracts and supply agreements for:
- Generation technologies (fuel cells, gas turbines, reciprocating engines, etc.)
- BESS systems
- Substation equipment
- Mechanical/electrical/plumbing systems
- Ensure scope clarity, warranty protections, performance guarantees, LDs, indemnities, and safety requirements align with project risk profile.
- Manage contract administration throughout project lifecycle.
QUALIFICATIONS
- J.D. from an accredited U.S. law school; active license to practice law in Texas (or ability to obtain reciprocity).
- 8–15+ years of experience, ideally with a mix of:
- Real estate development
- Construction/infrastructure law
- Energy permitting
- Corporate securities
- Complex commercial contracts
- Tech/data center sector experience (preferred but not required)
- Demonstrated experience drafting high-value EPC, JV, PPA, or data center lease agreements.
- Strong understanding of Texas regulatory environment (Chapter 380/381, Chapter 372, TCEQ, ERCOT/Oncor frameworks).
- Ability to manage risk on multi-billion-dollar projects with speed and accuracy.
- Strong negotiation skills, business judgment, and leadership presence.
KEY COMPETENCIES
- Strategic decision-making under pressure
- Exceptional drafting and redlining accuracy
- Ability to balance legal risk with commercial objectives
- Strong communication with executive leadership and stakeholders
- High integrity, confidentiality, and independence
- Ability to manage outside counsel effectively and cost-efficiently
WHY MSB GLOBAL
- Opportunity to serve as legal architect of a transformative, multi-billion-dollar AI + energy infrastructure campus.
- High executive visibility and influence over major strategic decisions.
- Entrepreneurial environment with rapid growth and meaningful equity opportunities.
- Work on cutting-edge issues at the intersection of data, energy, infrastructure, and real estate.
Job Title – Senior KDB+ Developer--SINDC5764860
Location – Westlake, TX / Jersey City, NJ / Merrimack, NH / Smithfield, RI / Boston, MA
Duration – Long Term
Job Summary
The Sr. KDB+ Developer will work within the Regulatory Reporting Technology team to build and maintain critical brokerage applications.
This role focuses on hands-on development, architecture participation, system analysis, and delivery of high-quality applications used for regulatory reporting across multiple asset classes.
The developer will collaborate with business partners and cross-functional technology teams to support reporting solutions operating under high regulatory scrutiny.
Key Responsibilities
- Develop, enhance, and maintain applications supporting regulatory reporting functions.
- Collaborate with business teams and other technology groups to build reporting capabilities across multiple asset classes.
- Participate in architecture discussions, solution design, and technical analysis.
- Deliver hands-on development using foundational languages such as KDB, Java, and Python.
- Support end-to-end development, deployment, testing, and operational processes.
- Work within Agile environments, including Kanban and Scrum teams.
- Support application deployment automation and CI/CD pipelines.
- Develop user interface components using frameworks such as Angular or React.
- Work with relational and NoSQL databases for application development.
- Utilize DevOps tools, including Kubernetes, Maven, Jenkins, Bitbucket/Stash/Git, Docker, and Ansible.
- Troubleshoot and maintain event-streaming integrations such as Apache Kafka.
- Support automated deployments using tools such as uDeploy.
- Develop REST-based microservices and API-driven integrations.
- Collaborate with partners to deliver innovative and compliant data solutions.
Required Qualifications
- Extensive experience with KDB+.
- 10+ years of experience in foundational development languages (KDB, Java, Python).
- Strong proficiency in Linux and bash.
- Experience with high-volume dataset management.
- Familiarity with Control-M.
- 5+ years of experience with user interface frameworks (Angular, React, etc.).
- Hands-on experience with application deployment automation and CI/CD pipelines.
- Experience with relational and NoSQL databases.
- Experience with event streaming platforms such as Apache Kafka (preferred).
- Experience using version control tools such as Bitbucket, Stash, or Git.
- Experience working with Artifactory and API registries.
- Knowledge of automated deployments using uDeploy.
- Experience developing REST microservices.
- Experience working in Agile environments (Kanban and Scrum).
Preferred Qualifications
- Experience working with containerization and orchestration tools such as Kubernetes and Docker.
- Familiarity with DevOps practices and tools such as Maven, Jenkins, and Ansible.
- Experience working in regulatory reporting, capital markets, or brokerage environments.
- Experience with event-driven architectures or real-time data pipelines.
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Locations: United States
About the job you’re considering
We are seeking a dynamic and experienced Delivery , Solutioning, Senior Pre-Sales & Go-to-Market (GTM) expert to drive our SAP Data & Analytics practice growth. This role combines strategic market planning with hands-on pre-sales and solutioning expertise. You will collaborate closely with sales, delivery, marketing, and alliance teams to create compelling value propositions and win strategic SAP deals focused on data and analytics (including SAP Datasphere, SAC, BTP, MDG, BDC, BODS/Syniti and related technologies)
You Role:
Go-to-Market Strategy:
- Develop and execute GTM strategies for SAP Data & Analytics offerings
- Identify high-growth areas (e.g., S/4HANA migrations, Data Governance, Datasphere adoption, BDC, AI/ML on SAP data)
- Collaborate with SAP alliance and marketing teams on campaigns, events, and solution launches
- Track market trends, competitor offerings, and customer needs to refine strategy
Pre-Sales & Solutioning:
- Lead pre-sales engagements including discovery, RFP responses, solution design, orals and client presentations
- Conduct client workshops and articulate value propositions across industries and SAP landscapes
- Design and propose end-to-end SAP Data & Analytics architectures leveraging BTP, Datasphere, SAC, HANA, MDG, BDC etc.
- AI in everything we do – must have experience in proposing AI-based solutions for the entire solution portfolio (ability to draw the solution architecture and estimate the staffing and cost)
- Create reusable solution accelerators, demos, and sales collateral with delivery teams
Sales Enablement:
- Support SAP sales and account teams with opportunity shaping and deal closure
- Build and manage a pipeline of opportunities and drive them through the sales lifecycle
- Educate internal teams on SAP data and analytics offerings and GTM playbooks
Thought Leadership:
- Represent the company in SAP events, webinars, and industry forums
- Publish blogs, whitepapers, and thought leadership content on data and analytics trends in SAP ecosystem
- Orchestrate solutions using AI
Required skills:
- 15+ years of experience in SAP ecosystem with deep expertise in Data & Analytics (either deep delivery experience of multiple global deployments or deep pre-sales experience)
- Strong knowledge of Data migration tools and methodology, Data Quality, SAP Datasphere, SAP BTP, SAC, MDG, SAP BDC and integration with non-SAP tools
- Strong knowledge of AI and how to design/deliver AI-native solutions in the Data and Analytics space
- Proven track record in pre-sales, GTM planning, and enterprise solutioning
- Experience working in or with consulting and services organizations
- Ability to engage C-level stakeholders with business and technical messaging
- Excellent communication, storytelling, and proposal writing skills
- Experience working with SAP alliance teams is a plus
The base compensation range for this role in the posted location is: $121,500 - $268,170
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Program / Delivery Manager – Property Engagement Platform (PEP)
Location: Addison, TX (Hybrid- 3 days on-site)
Duration: 12 Month Contract (High likelihood of extension)
Rate: $65-85/hr (Final compensation will be based on experience and skills)
Overview
Our client, a global hospitality leader, is seeking a Program / Delivery Manager to support the continued rollout and enhancement of their Property Engagement Platform (PEP) — a cloud-based property management system used across thousands of hotel locations worldwide.
PEP powers the day-to-day operations of our clients’ properties, supporting workflows such as guest check-in, housekeeping operations, property services, billing, and operational reporting. The platform is currently deployed across thousands of hotels globally, with ongoing development focused on supporting more complex international and luxury properties that require advanced features such as localization, regulatory compliance, and expanded operational functionality.
This role will support the delivery and coordination of development work between product teams and an external development vendor, ensuring features move smoothly from product concept through development, testing, and release.
This is a hands-on delivery role focused on managing the flow of work, coordinating cross-team dependencies, and providing clear reporting on program progress.
Responsibilities
- Manage the delivery lifecycle for new features and enhancements within the PEP platform.
- Coordinate development work between product teams, engineering teams, testing groups, and external development vendors.
- Track feature progress from initial product intake through development, sprint execution, and release.
- Manage Jira workflows, ensuring work items are properly tracked and moving through the development lifecycle.
- Build and maintain Jira dashboards to monitor program health, sprint progress, and delivery metrics.
- Analyze Jira data and delivery trends to identify risks, bottlenecks, or delays.
- Coordinate across multiple workstreams and ensure cross-team dependencies remain aligned.
- Facilitate sprint planning, backlog refinement, and release readiness activities.
- Identify risks, blockers, and issues across workstreams and drive resolution.
- Prepare executive-level reporting and status updates for program leadership.
- Support continuous improvement of delivery processes across the program.
Required Skills & Experience
- ~8+ years of experience in program management, delivery management, or technical program management within a software development environment.
- Strong experience managing Agile or iterative software delivery programs.
- Hands-on experience using Jira for delivery management, backlog tracking, and reporting.
- Experience building Jira dashboards and interpreting delivery metrics.
- Proven ability to coordinate across multiple teams and stakeholders in a matrixed environment.
- Strong organizational and problem-solving skills with the ability to manage competing priorities.
- Excellent communication skills, including the ability to present program updates to leadership.
Preferred Qualifications
- Experience working with vendor development teams or third-party engineering partners.
- Experience supporting enterprise SaaS platforms, operational systems, or large-scale technology implementations.
- Experience creating executive reporting, delivery dashboards, and program updates.
- Familiarity with large enterprise technology environments supporting global users.
Manhattan Active WMS Tech Analyst Direct Hire Remote
Tier4 Group is seeking a driven IT MAWM Technology Analyst to support and evolve enterprise‑wide IT initiatives centered on Manhattan Active Warehouse Management (MAWM). In this role, you’ll be a key contributor to system configuration, integrations, extensions, and advanced support—helping ensure our technology ecosystem scales with current and future business needs.
You’ll collaborate closely with IT, business partners, vendors, and QA teams while owning complex configurations, integrations, and L2/L3 troubleshooting in a fast‑paced warehouse and supply chain environment.
What You’ll Do
- Configure and support MAWM solutions using Manhattan Configuration Tools, Config Director, and APIs
- Design, develop, and maintain RESTful API integrations (JSON/XML) between MAWM and third‑party systems such as ERP and TMS
- Create, deploy, monitor, and manage MAWM extension packs using ProActive
- Provide L2/L3 production support, including deep technical troubleshooting, root‑cause analysis, and issue resolution
- Partner with IT, business stakeholders, and vendors to understand, document, and enhance business and technical requirements
- Participate in the design, build, testing, validation, implementation, and ongoing support of application and infrastructure solutions
- Collaborate with IT, QA, and business teams on test planning and execution
- Produce and maintain technical documentation, including:
- Configuration and extension specifications
- System architecture diagrams
- Integration mappings and API documentation
- Support enterprise initiatives by ensuring MAWM aligns with evolving operational and strategic goals
What You Bring
- Bachelor’s degree in Computer Science, Information Technology, Supply Chain, or a related field
- 2+ years of hands‑on experience with Manhattan Active WMS (MAWM)
- Proven experience deploying and managing MAWM extensions using ProActive
- Strong expertise in:
- Manhattan Configuration Tools & Config Director
- API development and integration (REST, JSON/XML)
- Postman scripting and testing
- Experience integrating MAWM via MIF with external systems (ERP, TMS)
- Solid understanding of warehouse operations and supply chain processes
- Excellent analytical, problem‑solving, and troubleshooting skills
- Strong communication skills with the ability to work calmly and effectively under pressure
Nice to Have
- Experience supporting distribution centers or warehouse environments, especially in:
- Food & Beverage
- Pharmaceuticals or other regulated industries
Why This Role
- 100% remote opportunity (within select states)
- Direct impact on enterprise‑level warehouse technology
- Collaborative, cross‑functional environment
- Opportunity to work deeply with a modern Manhattan Active platform
Remote working/work at home options are available for this role.
Duration: 12-month contract (potential extension or conversion)
Location: Hybrid – Houston, TX
Required Pay Scale: $45-$50/hr on W2 ( Need to pay own parking)
***Due to client requirements this role is only open to USC or GC candidates***
We are looking for a Senior Technical Business Analyst with strong experience in digital products, enterprise websites, and Agile delivery. This role blends Business Analyst and Scrum Master responsibilities, supporting digital product initiatives and ensuring smooth collaboration between business, marketing, and technical teams.
This is an excellent opportunity for professionals who have hands-on experience with enterprise CMS platforms, Agile environments, and digital ecosystems.
Role Overview
The Senior Technical Business Analyst will partner closely with the Digital Product Owner and project teams to drive digital product development and Agile delivery. The role requires strong expertise in requirements gathering, backlog management, stakeholder collaboration, and Agile ceremonies.
The ideal candidate brings experience working with enterprise websites, digital marketing platforms, and Adobe Experience Manager (AEM).
Key Responsibilities Business Analyst Responsibilities
- Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
- Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
- Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
- Provide sprint summaries and milestone updates to business and technical stakeholders
- Coordinate with business users to manage testing, feedback cycles, and feature rollouts
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Remove blockers and support the team to maintain delivery momentum
- Monitor team velocity, sprint health, and workflow improvements
- Promote Agile best practices and foster a collaborative team environment
- Support the Product Owner with sprint goals and stakeholder alignment
- 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
- Strong experience with enterprise websites and digital marketing platforms
- Hands-on expertise with Adobe Experience Manager (AEM) is required
- Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
- Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
- Strong understanding of Agile/Scrum methodologies
- Experience using Azure DevOps or similar backlog management tools
- Ability to write clear user stories and define acceptance criteria
- Excellent communication and stakeholder collaboration skills
- Agile certification (CSM, PSM, etc.) preferred
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
- Health, vision, and dental insurance (single and family coverage)
- 401(k) plan (employee contributions only)
Remote working/work at home options are available for this role.
This role will help define, schedule, control, and adjust all IT transition tasks of the project.
This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.
Position Responsibilities: · Lead and facilitate the execution of the approved transition plan and report progress to leadership · Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders · Enforce knowledge transfer, documentation, and vendor exit requirements · Ensure operational readiness, security compliance, and disaster recovery preparedness · Identify risks and escalate issues with mitigation recommendations · Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks · Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule · Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations · Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them, as needed · Facilitate, communicate, and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints · Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them · Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams · Work in an Agile environment and understand Agile methodologies · Participate in project meetings, including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups · Collaborate within an Agile software development process with Software Developers, Subject Matter Experts, and stakeholders Position Qualifications: · 5+ years of IT experience, preferably as an IT Technical Transition Manager, including matrix management experience leading business, vendor, and/or technology teams · 3–5 years of experience in IT management, technical program management, and/or application or infrastructure operations leadership · Demonstrated experience transitioning systems from vendor-led to internally supported, or on-premises to cloud environments · Strong organizational skills and ability to manage multiple testing activities within the program simultaneously · Strong understanding and knowledge of .NET application architectures · Hands-on knowledge of Microsoft Azure, including App Services / Functions, Azure SQL, Storage, and Key Vault, Azure Monitor and Application Insights, and Azure RBAC and managed identities · Experience with Azure DevOps, CI/CD pipelines, and operational monitoring · Understanding of public sector IT governance, security, and compliance requirements · Strong vendor management, stakeholder communication skills and contract enforcement skills · Ability to lead cross-functional technical teams during high-impact transitions · Familiarity with ReactJS-based front ends (support perspective) · Proven experience leading complex IT transitions or transformations · Ability to translate technical risks into executive-level language · Excellent facilitation and decision-making skills · Experience implementing or managing IT service management (ITIL-aligned preferred), Incident, problem, and change management, and/or production support models · Strong documentation and operational discipline · Ability to design and execute phased transition plans · A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.
Remote working/work at home options are available for this role.
You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.
Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.
Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.
Account Assistance: Help clients in connecting/linking external accounts on the consumer website.
Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.
Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.
Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.
Multi-tasking: Perform multiple job functions to support service levels and service level agreements.
Qualifications Associate's degree in business or related field or equivalent combination of education and experience.
Minimum of 2 years related customer service experience with proven customer service skills.
Advanced written and verbal communication skills.
Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.
Strong organizational skills with the ability to prioritize tasks.
Strong problem-solving skills and ability to provide options.
Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.
Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.
This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.
It’s why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.
Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.
We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.
You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.
Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.
As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.
At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.
Location: Atlanta (Hybrid)/US (remote)
What You’ll Do
As our Sales Representative, you’ll be on the front lines driving our growth:
- Prospect, pitch, and close deals for our AI technology solution such as our chatbot
- Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
- Represent Commercient at meetings, demos, and events across the US
- Gather insights from the market to help shape our product and sales strategy
- Hit and exceed sales targets while growing your career in a fast-moving company
- Travel to several conferences per year in the US
Who You Are
- Sales hunter with a passion for building relationships and closing deals
- Energetic, ambitious, and motivated by results
- AI enthusiast who likes to learn about AI and stays current with the trends
- Comfortable meeting clients and thriving in a dynamic, less-structured environment
- Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
- 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
- Familiarity with Salesforce, HubSpot, or ERP ecosystems
- Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
- Consultative, high-EQ selling style with technical curiosity
- Comfortable engaging at C-level and VP-level
- Self-starter with strong pipeline discipline and storytelling ability
- Excited about shaping a next-generation AI sales motion
- Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
- Comfortable working independently in a remote team environment
- Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.
Not for you if: you dislike rejection or ambitious goals.
Why Join Us?
- Be a key player in our expansion — your impact is direct and visible
- Work closely with founders and an international team
- Learn and grow in a tech-driven, fast-moving environment
- We have an engaging, collaborative culture focused on succeeding together
Compensation & Perks
- Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
- Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
- Comprehensive Benefits Package
- 401k program with generous company match
- PTO
- Hybrid role based in Atlanta, GA with fully remote option for US-based candidates
About Commercient
Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.
Why Work With Us
- Work remotely with a diverse, supportive, and fun global team
- Be part of an innovative company that embraces cutting-edge technology
- Enjoy learning and development opportunities to grow your career
- Flexible work-life balance and an environment where ideas thrive
Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.
Remote working/work at home options are available for this role.