Information Technology Jobs in Dallas

Help hospitality businesses succeed with world-class technology

An award-winning global travel technology company is looking for a Customer Support Specialist to support customers across the North American market.

This is a fantastic opportunity to join a fast-growing SaaS company that provides a powerful booking and property management platform used by tens of thousands of independent hotels, B&Bs, and vacation rental hosts worldwide.

In this role, you will work directly with customers to help them get the most out of the platform, troubleshoot issues, and ensure they can successfully manage their reservations, guests, and online travel agency connections.

If you enjoy solving problems, helping customers succeed, and working in a fast-paced tech environment, this role offers the chance to build your career in customer success within the travel technology sector.

The Opportunity

As a Customer Support Specialist, you will be the first point of contact for customers, providing support through phone, chat, and online channels. You will help hospitality businesses navigate the platform, resolve technical questions, and ensure they are maximizing the value of the technology.

You'll work in a collaborative, customer-focused team that prides itself on delivering exceptional service while helping customers succeed in running their businesses.

Key Responsibilities

• Provide multi-channel support to customers via phone, live chat, and web portal
• Troubleshoot technical and usage issues related to the company's booking and property management software
• Help customers maximize the platform's capabilities and improve their operational efficiency
• Resolve the majority of customer queries at the first point of contact
• Support integrations with major online travel agencies such as , Expedia, and Airbnb
• Conduct screen-share troubleshooting sessions to resolve more complex issues
• Escalate technical problems to specialist teams when required
• Track recurring issues and provide feedback to improve products and processes
• Contribute to help articles and internal knowledge resources

What We're Looking For

• Based in Dallas, TX and legally authorized to work in the United States
• 3–5 years of experience in customer support or SaaS software support
• Comfortable supporting customers via phone, email, and live chat
• Strong troubleshooting and analytical skills
• Ability to explain technical concepts in a clear and simple way
• Excellent written and verbal communication skills
• Calm, professional, and solutions-focused when working with customers
• Able to adapt to changing priorities in a fast-paced environment
• Bachelor's degree or equivalent experience

What's on Offer

• Permanent full-time role
• Competitive benefits including healthcare, 401(k), and PTO
• Opportunity to work with a global SaaS company in the travel technology sector
• Collaborative team environment focused on customer success
• A supportive culture that values both hard work and having fun as a team

Help shape the future of technology in the short-term rental industry

An award-winning global travel technology company is looking for a Sales Executive to help expand its presence across the North American short-term rental and property management market.

This role offers the opportunity to work with a powerful cloud-based platform used by tens of thousands of independent hotels, B&Bs, and vacation rental operators worldwide. You will engage directly with property management companies and hospitality operators, helping them modernize their operations and grow their businesses through technology.

If you have experience working within Property Management Companies (PMC) or the Short-Term Rental (STR) industry, this is an opportunity to combine your industry knowledge with a commercial role in a fast-growing SaaS environment.

The Opportunity

As a Sales Executive, you will work closely with property management companies and hospitality businesses to understand their operational challenges and demonstrate how a modern property management and booking platform can help them streamline operations, manage distribution channels, and maximize revenue.

This is a high-impact role where you will manage the full sales cycle, engage with decision-makers, deliver product demonstrations, and help businesses adopt technology that supports their growth.

The role is primarily remote in day-to-day activity, focused on outreach, relationship building, and delivering product demonstrations to prospective customers across North America.

Key Responsibilities

• Identify and engage prospective customers within the PMC and STR sectors
• Understand operational workflows and challenges within property management companies
• Deliver tailored product demonstrations showcasing how the platform can support operational and commercial goals
• Build relationships with stakeholders across different levels of an organization
• Present solutions that align technical capabilities with business objectives
• Manage sales opportunities and maintain accurate records within the CRM system
• Collaborate internally to ensure prospects receive the best possible solution
• Provide market insights and strategic feedback to leadership on emerging opportunities

What We’re Looking For

• Based in Dallas, TX and legally authorized to work in the United States
• 4+ years of experience within a PMC or Short-Term Rental environment
• Strong understanding of STR operations, workflows, and distribution channels
• Comfortable working with software platforms and demonstrating technology solutions
• Excellent communication and relationship-building skills
• Highly organized with strong attention to detail
• Self-motivated and comfortable working independently in a fast-paced environment

This is an exciting opportunity to join a fast-growing travel technology company helping hospitality businesses around the world modernize their operations and grow their revenue.

Experience: 12–18+ Years

Employment Type: Full Time

Role Overview: We are looking for a Director – Atlassian Practice to lead and grow our Atlassian services portfolio. This leadership role requires a professional with a strong background in technology delivery within the Atlassian ecosystem who has successfully transitioned into client engagement, solution consulting, and sales leadership.

The ideal candidate will bring deep expertise in Atlassian platforms, enterprise technology delivery, and practice development, along with the ability to drive business growth, strategic partnerships, and high-value client engagements.

Key Responsibilities

Atlassian Practice Leadership

• Lead and scale the Atlassian practice, including consulting, implementation, migration, and managed services.
• Define the practice strategy, service offerings, and growth roadmap.
• Build a strong team of Atlassian architects, consultants, and delivery managers.
• Establish delivery frameworks, governance models, and best practices.

Technology Delivery

• Oversee end-to-end delivery of Atlassian solutions for enterprise clients.
• Provide leadership across Atlassian platforms such as:
• Jira
• Confluence
• Jira Service Management
• Bitbucket
• Atlassian integrations and marketplace apps
• Ensure delivery excellence across Agile, DevOps, and ITSM transformation programs.

Sales & Business Development

• Leverage delivery expertise to support client acquisition and revenue growth.
• Work closely with sales teams to identify, qualify, and close Atlassian consulting opportunities.
• Lead client solution discussions, executive presentations, and proposal development.
• Drive account expansion and strategic engagements with enterprise clients.

Client & Partner Management

• Build strong relationships with enterprise clients, stakeholders, and Atlassian partners.
• Collaborate with Atlassian and ecosystem partners to expand market reach.
• Represent the organization in strategic client engagements and industry forums.

Team & Capability Development

• Mentor and develop high-performing delivery and consulting teams.
• Promote certification and continuous learning within the Atlassian ecosystem.
• Foster a culture of collaboration, innovation, and delivery excellence.

Required Qualifications

• 12–18+ years of experience in IT consulting, enterprise technology delivery, or digital transformation.
• Strong hands-on experience with Atlassian tools and platforms.
• Proven leadership experience in technology delivery before transitioning into sales or client engagement roles.
• Experience leading large-scale Atlassian implementations or transformation programs.
• Demonstrated success in practice development, revenue growth, and strategic client engagement.
• Excellent leadership, communication, and stakeholder management skills.

Preferred Qualifications

• Atlassian certifications (Jira, Jira Service Management, Confluence, etc.).
• Experience working with global consulting firms, system integrators, or IT services organizations.
• Strong understanding of Agile, DevOps, and ITSM frameworks.
• Experience managing enterprise accounts and building strategic partnerships.

Key Competencies

• Atlassian Practice Leadership
• Enterprise Technology Delivery
• Solution Consulting & Sales
• Strategic Client Engagement
• Team Leadership & Capability Building
• Revenue Growth & Practice Expansion

Manhattan Active WMS Tech Analyst Direct Hire Remote

Tier4 Group is seeking a driven IT MAWM Technology Analyst to support and evolve enterprise‑wide IT initiatives centered on Manhattan Active Warehouse Management (MAWM). In this role, you’ll be a key contributor to system configuration, integrations, extensions, and advanced support—helping ensure our technology ecosystem scales with current and future business needs.

You’ll collaborate closely with IT, business partners, vendors, and QA teams while owning complex configurations, integrations, and L2/L3 troubleshooting in a fast‑paced warehouse and supply chain environment.

What You’ll Do

• Configure and support MAWM solutions using Manhattan Configuration Tools, Config Director, and APIs
• Design, develop, and maintain RESTful API integrations (JSON/XML) between MAWM and third‑party systems such as ERP and TMS
• Create, deploy, monitor, and manage MAWM extension packs using ProActive
• Provide L2/L3 production support, including deep technical troubleshooting, root‑cause analysis, and issue resolution
• Partner with IT, business stakeholders, and vendors to understand, document, and enhance business and technical requirements
• Participate in the design, build, testing, validation, implementation, and ongoing support of application and infrastructure solutions
• Collaborate with IT, QA, and business teams on test planning and execution
• Produce and maintain technical documentation, including:
• Configuration and extension specifications
• System architecture diagrams
• Integration mappings and API documentation
• Support enterprise initiatives by ensuring MAWM aligns with evolving operational and strategic goals

What You Bring

• Bachelor’s degree in Computer Science, Information Technology, Supply Chain, or a related field
• 2+ years of hands‑on experience with Manhattan Active WMS (MAWM)
• Proven experience deploying and managing MAWM extensions using ProActive
• Strong expertise in:
• Manhattan Configuration Tools & Config Director
• API development and integration (REST, JSON/XML)
• Postman scripting and testing
• Experience integrating MAWM via MIF with external systems (ERP, TMS)
• Solid understanding of warehouse operations and supply chain processes
• Excellent analytical, problem‑solving, and troubleshooting skills
• Strong communication skills with the ability to work calmly and effectively under pressure

Nice to Have

• Experience supporting distribution centers or warehouse environments, especially in:
• Food & Beverage
• Pharmaceuticals or other regulated industries

Why This Role

• 100% remote opportunity (within select states)
• Direct impact on enterprise‑level warehouse technology
• Collaborative, cross‑functional environment
• Opportunity to work deeply with a modern Manhattan Active platform

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  

• High School Diploma or GED????? 

• Sales, Collections or Customer Service experience??? 
• Bilingual - Spanish??? 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
• Up to 4% matching 401(k)    
• Employee Stock Purchase Plan (10% share discount)    
• Tuition reimbursement    
• Paid time off (15 days’ vacation per year, prorated based on start date)  
• Paid sick leave as determined by state or local ordinance (prorated based on start date)  
• 11 Paid holidays (4 floating holidays, prorated based on start date)  
• Paid volunteer time (3 days per year, prorated based on start date) 

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  

• High School Diploma or GED????? 

• Sales, Collections or Customer Service experience??? 
• Bilingual - Spanish??? 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
• Up to 4% matching 401(k)    
• Employee Stock Purchase Plan (10% share discount)    
• Tuition reimbursement    
• Paid time off (15 days’ vacation per year, prorated based on start date)  
• Paid sick leave as determined by state or local ordinance (prorated based on start date)  
• 11 Paid holidays (4 floating holidays, prorated based on start date)  
• Paid volunteer time (3 days per year, prorated based on start date) 

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  

• High School Diploma or GED????? 

• Sales, Collections or Customer Service experience??? 
• Bilingual - Spanish??? 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
• Up to 4% matching 401(k)    
• Employee Stock Purchase Plan (10% share discount)    
• Tuition reimbursement    
• Paid time off (15 days’ vacation per year, prorated based on start date)  
• Paid sick leave as determined by state or local ordinance (prorated based on start date)  
• 11 Paid holidays (4 floating holidays, prorated based on start date)  
• Paid volunteer time (3 days per year, prorated based on start date) 

Project description

The customer is looking for a JavaFS / Spring / C# / CSS

Responsibilities

Collaborates with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements

Maintains and enhances existing enterprise services, applications, and platforms using domain driven design and test-driven development

Troubleshoots and debugs complex issues; identifies and implements solutions

Creates detailed project specifications, requirements, and estimates

Researches and implements new technologies to enhance current processes, security, and performance

Supports the development of coding standards and adheres to best practices and security guidelines

Works closely with software architects and technical leads to ensure decisions meet long-term enterprise growth needs"

Skills

Must have

Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

5+ years of experience designing, developing, and implementing large-scale solutions in production environments TOP Skills Required: Java FullStack / focus on Front End

REACT .NET/C# SQL DataFactory UI Skills, Licenses & Certifications

Proficiency in Full Stack Development

Proficiency with the following technologies:

Programming Languages: C# required, PySpark and Python is a plus.

Frameworks: Spring/SpringBoot, FastAPI, .Net Core, .Net Framework

Front End Technologies: CSS, jQuery, AJAX, Hands on experience in Single Page Architectures such as React is required

Source Control: GitHub, Azure DevOps

CICD: GitHub Actions, Azure DevOps

Data management: PostgreSQL, MS SQL

Integration/APIs Technologies: Kafka, REST, GraphQL

Cloud Providers such as Azure

Other Dev Ops Toolchain: Selenium, SonarQube, GitHub, Kibana, New Relic 10. Proficiency in Networking and security concepts: OAuth, VNet Injection, VNet Integration, Private Endpoints, Azure Firewall 1

Proficiency in object-oriented design techniques and principles 1

Proficiency in Development Tools: Visual Studio, Visual Studio Code, SQL Server Management Studio, Azure Data Studio

Ability to concisely convey ideas verbally, in writing, in code, and in diagrams

Ability to work through others by cooperatively sharing responsibilities

Proficiency in Agile methodologies, such as SCRUM

At AIRO Mechanical, we are dedicated to excellence in every aspect of our business. Established with a vision to redefine the HVAC and plumbing industry, we have grown from specializing in multifamily projects to offering a diverse range of services across various sectors. Our commitment to quality, innovation, and customer satisfaction has earned us a reputation as a trusted leader in the industry.

Our mission is to build lasting relationships based on trust and to craft comfort through our exceptional services. This mission drives everything we do, from the way we interact with our clients and communities to how we support and develop our employees.

Innovative Solutions: We embrace the latest technologies and methodologies to deliver cutting-edge HVAC and plumbing solutions.

Quality Craftsmanship: Our team of skilled professionals is dedicated to ensuring the highest standards of workmanship and reliability.

Customer Focus: We prioritize our clients' needs, delivering personalized services that exceed expectations.

Community Engagement: We are committed to making a positive impact in the communities where we work and live.

Employee Development: We invest in our employees' growth and success, fostering a supportive and dynamic work environment.

At AIRO Mechanical, we believe our employees are our greatest asset. We offer a collaborative, inclusive, and rewarding work culture where your contributions are valued, and your professional growth is supported. If you are passionate about excellence and looking for a company that values integrity, innovation, and teamwork, we invite you to explore career opportunities with us.

Together, we can build trust and craft comfort for our clients, our communities, and our future.

As an HVAC Project Manager at Airo Mechanical, you will play a pivotal role in our project acquisition process. You will be responsible for accurately estimating the costs of mechanical systems for various commercial projects, ensuring competitiveness in the bidding process. This position offers the opportunity to work in a dynamic environment and collaborate with a talented team of professionals.

• Evaluate project plans and specifications to determine the scope of work and project requirements.
• Prepare detailed and accurate cost estimates for mechanical systems, considering labor, materials, equipment, subcontractor bids, and other relevant factors.
• Create comprehensive bid proposals and submissions, ensuring they are timely and compliant with client requirements.
• Collaborate with suppliers and other stakeholders to obtain competitive pricing and ensure the availability of necessary resources.
• Identify opportunities for value engineering to optimize project costs while maintaining quality standards.
• Analyze competitor bids to develop strategies that enhance our competitive advantage.
• Maintain accurate records of project estimates, bids, and related documentation.
• Collaborate with project managers, engineers, and other team members to ensure successful project execution.
• Be eager and willing to collaborate with all levels of job duties.
• Other duties as assigned.

• Proficiency in estimating software and tools (e.g., Bluebeam, On-Screen Takeoff, Excel, ProCore).
• Strong knowledge of mechanical systems, codes, and industry best practices.
• Excellent leadership, communication, and problem-solving skills.
• Effective communication and negotiation skills.
• Detail-oriented with the ability to work under pressure and meet deadlines.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Must have Texas HVAC License

Location: Frisco, TX (North Dallas)

**This is a full time, on-site position working 40 hours per week in the office

Reports to: Chief Executive Officer (CEO) and MSB Global Executive Team

Compensation: Competitive salary + performance incentives + benefits

Industry: Large-Scale AI Data Centers, Energy Infrastructure, Real Estate Development

POSITION SUMMARY

MSB Global Services, LLC is developing one of the largest AI-focused, multi-phase data center campuses in the United States, supported by extensive on-site power generation, microgrid systems, real estate development, and strategic partnerships. The In-House Legal Counsel will serve as the organization’s primary legal authority, advising executive leadership on litigation, corporate governance, contracts, environmental permitting, EPC agreements, and compliance.

This role is responsible for protecting the company’s legal interests, managing risk across all phases of development and construction, structuring complex financial and ownership documents, and ensuring that MSB Global operates in full compliance with federal, state, and local regulations.

This is a senior, high-impact position requiring exceptional judgment, multi-disciplinary legal expertise, and the ability to operate at the pace and complexity of billion-dollar infrastructure development.

KEY RESPONSIBILITIES

1. Litigation & Dispute Resolution

• Represent MSB Global directly in legal disputes or coordinate strategy with outside counsel.
• Prepare pleadings, motions, affidavits, and demand letters.
• Manage litigation related to real estate, infrastructure, construction, contracts, land-use, permitting, or municipal/government disputes.
• Develop a legal strategy to protect the company's interests in deposit disputes, wrongful enforcement, breach of contract, and interconnection disagreements.

2. Corporate Law & Governance

• Draft, negotiate, and maintain:
• Private Placement Memoranda (PPMs)
• Class A and Class B share structures
• Membership interest documentation for LLCs
• Operating agreements, bylaws, and shareholder rights
• Create structures to prevent dilution of MSB Global ownership and ensure leadership control is preserved.
• Maintain compliance with federal/state securities laws (including Reg D 506(c) when applicable).

3. Contractual Law & Strategic Partnerships

• Draft and negotiate complex strategic partnership agreements with hyperscalers, investors, utilities, engineering firms, and technology providers.
• Structure joint ventures (JVs) and SPV arrangements for real estate, energy, and data center development.
• Ensure enforceability, risk mitigation, and favorable terms for MSB Global at all times.

4. Employment Law & Company Internal Policies

• Provide guidance on hiring, HR policies, employee relations, and labor compliance.
• Draft and manage:
• Employee handbooks
• Code of Conduct
• Anti-harassment, DEI, safety, and compliance policies
• Discipline procedures and performance documentation
• Support HR with employee contracts, offer letters, NDAs, and confidentiality/intellectual property agreements.

5. Infrastructure Contracting & Construction Law

• Draft, negotiate, and manage:
• EPC agreements (Engineering, Procurement & Construction)
• Prime contracts with general contractors
• Subcontractor agreements
• Supplier contracts for turbines, BESS, electrical equipment, chillers, and related infrastructure
• Advise on change orders, pay applications, delays, LDs (Liquidated Damages), warranty obligations, lien releases, and risk allocation.

6. Lease Agreements (Hyperscalers & Enterprise Tenants)

• Draft and negotiate hyperscale data center leases, including:
• PPA (Power Purchase Agreement) attachments
• Service-level requirements
• Uptime, redundancy, and Tier III/Tier IV expectations
• Expansion rights, renewal terms, early termination penalties
• Damage, liability, and insurance requirements
• Ensure MSB lease terms maximize revenue protection and long-term asset value.

7. Company Policies, Memos & Authority Governance

• Draft executive powers and authorities matrix (e.g., spending limits, approval workflows, signing authorities).
• Prepare board resolutions, corporate notices, memos, and compliance updates.
• Support Executive Team communication through formal legal memoranda.

8. Insurance Policies & Risk Management

• Review, negotiate, and manage:
• Commercial General Liability
• Builder’s Risk
• Professional Liability
• Cybersecurity / Digital Infrastructure
• Property & Casualty
• Environmental liability
• Ensure policy compliance with 380/381 Agreements, municipal requirements, and lender/investor demands.
• Advise on claims, settlements, and coverage disputes.

9. Environmental Permitting & Regulatory Compliance

• Manage environmental and air-quality permitting for gas turbines, microgrids, and large-scale energy systems.
• Prepare filings with TCEQ, EPA, and local authorities.
• Advise on emissions limits, siting requirements, modeling, and reporting obligations.
• Ensure compliance with NEPA components if triggered by federal programs.
• Support the development of environmental impact studies as needed.

10. EPC, Supplier & Contractor Agreements

• Structure all EPC contracts and supply agreements for:
• Generation technologies (fuel cells, gas turbines, reciprocating engines, etc.)
• BESS systems
• Substation equipment
• Mechanical/electrical/plumbing systems
• Ensure scope clarity, warranty protections, performance guarantees, LDs, indemnities, and safety requirements align with project risk profile.
• Manage contract administration throughout project lifecycle.

QUALIFICATIONS

• J.D. from an accredited U.S. law school; active license to practice law in Texas (or ability to obtain reciprocity).
• 8–15+ years of experience, ideally with a mix of:
• Real estate development
• Construction/infrastructure law
• Energy permitting
• Corporate securities
• Complex commercial contracts
• Tech/data center sector experience (preferred but not required)
• Demonstrated experience drafting high-value EPC, JV, PPA, or data center lease agreements.
• Strong understanding of Texas regulatory environment (Chapter 380/381, Chapter 372, TCEQ, ERCOT/Oncor frameworks).
• Ability to manage risk on multi-billion-dollar projects with speed and accuracy.
• Strong negotiation skills, business judgment, and leadership presence.

KEY COMPETENCIES

• Strategic decision-making under pressure
• Exceptional drafting and redlining accuracy
• Ability to balance legal risk with commercial objectives
• Strong communication with executive leadership and stakeholders
• High integrity, confidentiality, and independence
• Ability to manage outside counsel effectively and cost-efficiently

WHY MSB GLOBAL

• Opportunity to serve as legal architect of a transformative, multi-billion-dollar AI + energy infrastructure campus.
• High executive visibility and influence over major strategic decisions.
• Entrepreneurial environment with rapid growth and meaningful equity opportunities.
• Work on cutting-edge issues at the intersection of data, energy, infrastructure, and real estate.