Information Technology Jobs in Coraopolis
192 positions found — Page 3
Position: Welder II
Location: Equipment & Assembly Plant - Pittsburgh, PA
Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match!
Perks: Incentives/bonus plans, competitive pay, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work: Mondays - Fridays, 6:00 AM - 2:30 PM, 40 Hours/Week - Two shift operation
The Welder II is under the supervision of the E&A supervisor or group leader, the technician will perform all functions under this job description. This includes all necessary functions to maintain a clean and safe shop. Welder II complies with all Company and Safety Policies and procedures in the performance of assigned duties. Welder II performs tack welding and finish welding of piping systems utilizing both SMAW, FCAW, SAW, GTAW and GMAW welding procedures. Certification to CCC procedures required. Welder II welds small vessels and structural components utilizing SMAW, FCAW, SAW, GTAW and GMAW welding processes. Welder II performs these procedures to meet CCC certified procedures. (These may include ASME, API, AWS, and ANSI code certification.) Materials may include carbon steel, stainless steel and various other nickel-based alloys. Welder II is able to back-gouge using carbon-air-arc or plasma for full penetration welds. Welder II will clean and polish welds to company design specifications. Welder II is able to pass non-destructive testing of pressure retaining welds, on both pipe and vessels. Welder II works from drawings/sketches to determine weld size, weld location and weld process. Welder II inspects own work to ensure compliance to drawings and weld procedures and makes necessary repairs. Welder II will assist with incoming parts inspection and final product inspection and complete appropriate documentation. Welder II will operate Fork trucks, jib cranes and overhead crane. Welder II will complete ASME code weld log documentation daily - high pressure cyclesorbs and assist in other areas of the plan as assigned.
Duties and Responsibilities (not limited to)
- Complying withcompany policy
- Material handling/movement
- Welding
Qualifications
- High school diploma or general education degree (GED)isrequired
- Associates degree (A.A.), or equivalent from two-year college or technical school is preferred
- Prior ASME welding certificatesisrequired
- 2-3 years welding experience is required
- ASME code weldingis preferred
About Calgon Carbon
At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs.
Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.
In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.
Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
CDL-A Truck Drivers Home Weekly Earn $103,000-$106,000 Annually
Pay & Benefits:
- $1.38-$1.41 CPM + $40 Per Stop; Starting Pay Based on Experience
- Earn $1,980-$2,040 Weekly
- $5,000 Sign-On Bonus in 10 monthly payments for Experienced Drivers
- Annual Mileage Pay Increases Until Maxed at $1.43 CPM
- Safe Stop Bonus Potential Paid Out Quarterly
- Rider & Pet Policies*
- Unlimited Driver Referral Program ($2,000-$3,000 per referral, paid out over 180 days)
- Paid time off after 1 year, plus 6 paid holidays after 90 days
- Medical, Dental, Vision, Life Insurance, 401(k)
- Late-Model Trucks
- Paid Online Orientation
Job Details:
- Home Weekly
- Dry Van
- Dedicated Regional Account
Requirements:
- Valid Class A CDL
- Recent CDL-A Graduates Welcome Full Account Training Available
See where the road can take you when you drive for Hogan!
Hogan is family owned and operated with over 100 years of experience in the Transportation Industry. We continue a tradition of unparalleled, personalized service to clients and drivers. Hogan utilizes first-class equipment and advanced technology to help our drivers be successful. Drivers can expect a career embodied by safety, teamwork, professionalism, integrity, and the constant pursuit of excellence. Our nationwide network of dedicated opportunities allows drivers the opportunity to find predictable home time, competitive pay rates, and stable customer freight that best suits their needs. Our goal is to attract, recruit, and retain excellent employees that are passionately motivated to represent Hogans core values. If this sounds like you, apply today to join the Hogan team!
*Speak to a recruiter today for more details!
Join Our Team as a Website Tester at Little Wheel
Little Wheel is a gambling technology company focused on researching and building products that put players first. We are currently hiring Website Testers across Michigan, New Jersey, Pennsylvania, and West Virginia.
This is a great opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training is provided.
This is a short-term contract, with opportunities for ongoing work for high performers.
Role Overview
As a Website Tester, you will:
- Participate in user experience testing on various online casino platforms.
- Follow step-by-step instructions to complete assigned tasks.
- Record feedback and report bugs or usability issues.
- Provide detailed insights into your testing experience.
- Complete all testing assignments within set timelines.
Requirements
To be eligible, you must:
- Be at least 21 years old.
- Reside in one of the following states: Michigan, New Jersey, Pennsylvania, or West Virginia.
- Own a laptop or desktop computer.
- Be able to complete a short, paid online training and onboarding process.
No previous testing or gambling experience is needed. You will not be gambling with your own money, and there are no fees or out-of-pocket costs. All the interactions/game-play would be for testing purposes.
Compensation and Benefits
- Guaranteed earnings of at least $1,000 for approximately 20 hours of testing.
- Minimum of $25/hour, with higher pay for faster testers.
- $100 bonus upon completing the onboarding program.
- Flexible schedule – choose when you want to work.
- Work from home – test websites from the comfort of your own space.
- Fast payments – get paid after each of the 4 testing stages.
- Excellent support – coordinators available daily from 6 AM to 11 PM ET.
What Our Testers Say
"Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns!" – Maria, Trustpilot (2021)
"Tasks are clearly explained with step-by-step instructions. You can work when it's convenient. Support is very helpful and responsive." – Anonymous, Glassdoor (2025)
Read more reviews on Glassdoor, Trustpilot, and Google.
Equal Opportunity Statement
Little Wheel LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees, regardless of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or veteran status. We celebrate diversity and strive to create a workplace where everyone feels valued.
Company Info
Website: Address: Little Wheel LLC, 250 Pehle Ave, Suite 200, Saddle Brook, NJ 07663 Phone: (833) 313-7490
Remote working/work at home options are available for this role.
Join Our Team as a Website Tester at Little Wheel
Little Wheel is a gambling technology company focused on researching and building products that put players first. We are currently hiring Website Testers across Michigan, New Jersey, Pennsylvania, and West Virginia.
This is a great opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training is provided.
This is a short-term contract, with opportunities for ongoing work for high performers.
Role Overview
As a Website Tester, you will:
- Participate in user experience testing on various online casino platforms.
- Follow step-by-step instructions to complete assigned tasks.
- Record feedback and report bugs or usability issues.
- Provide detailed insights into your testing experience.
- Complete all testing assignments within set timelines.
Requirements
To be eligible, you must:
- Be at least 21 years old.
- Reside in one of the following states: Michigan, New Jersey, Pennsylvania, or West Virginia.
- Own a laptop or desktop computer.
- Be able to complete a short, paid online training and onboarding process.
No previous testing or gambling experience is needed. You will not be gambling with your own money, and there are no fees or out-of-pocket costs. All the interactions/game-play would be for testing purposes.
Compensation and Benefits
- Guaranteed earnings of at least $1,000 for approximately 20 hours of testing.
- Minimum of $25/hour, with higher pay for faster testers.
- $100 bonus upon completing the onboarding program.
- Flexible schedule – choose when you want to work.
- Work from home – test websites from the comfort of your own space.
- Fast payments – get paid after each of the 4 testing stages.
- Excellent support – coordinators available daily from 6 AM to 11 PM ET.
What Our Testers Say
"Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns!" – Maria, Trustpilot (2021)
"Tasks are clearly explained with step-by-step instructions. You can work when it's convenient. Support is very helpful and responsive." – Anonymous, Glassdoor (2025)
Read more reviews on Glassdoor, Trustpilot, and Google.
Equal Opportunity Statement
Little Wheel LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees, regardless of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or veteran status. We celebrate diversity and strive to create a workplace where everyone feels valued.
Company Info
Website: Address: Little Wheel LLC, 250 Pehle Ave, Suite 200, Saddle Brook, NJ 07663 Phone: (833) 313-7490
Remote working/work at home options are available for this role.
Join Our Team as a Website Tester at Little Wheel
Little Wheel is a gambling technology company focused on researching and building products that put players first. We are currently hiring Website Testers across Michigan, New Jersey, Pennsylvania, and West Virginia.
This is a great opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training is provided.
This is a short-term contract, with opportunities for ongoing work for high performers.
Role Overview
As a Website Tester, you will:
- Participate in user experience testing on various online casino platforms.
- Follow step-by-step instructions to complete assigned tasks.
- Record feedback and report bugs or usability issues.
- Provide detailed insights into your testing experience.
- Complete all testing assignments within set timelines.
Requirements
To be eligible, you must:
- Be at least 21 years old.
- Reside in one of the following states: Michigan, New Jersey, Pennsylvania, or West Virginia.
- Own a laptop or desktop computer.
- Be able to complete a short, paid online training and onboarding process.
No previous testing or gambling experience is needed. You will not be gambling with your own money, and there are no fees or out-of-pocket costs. All the interactions/game-play would be for testing purposes.
Compensation and Benefits
- Guaranteed earnings of at least $1,000 for approximately 20 hours of testing.
- Minimum of $25/hour, with higher pay for faster testers.
- $100 bonus upon completing the onboarding program.
- Flexible schedule – choose when you want to work.
- Work from home – test websites from the comfort of your own space.
- Fast payments – get paid after each of the 4 testing stages.
- Excellent support – coordinators available daily from 6 AM to 11 PM ET.
What Our Testers Say
"Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns!" – Maria, Trustpilot (2021)
"Tasks are clearly explained with step-by-step instructions. You can work when it's convenient. Support is very helpful and responsive." – Anonymous, Glassdoor (2025)
Read more reviews on Glassdoor, Trustpilot, and Google.
Equal Opportunity Statement
Little Wheel LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees, regardless of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or veteran status. We celebrate diversity and strive to create a workplace where everyone feels valued.
Company Info
Website: Address: Little Wheel LLC, 250 Pehle Ave, Suite 200, Saddle Brook, NJ 07663 Phone: (833) 313-7490
Remote working/work at home options are available for this role.
Join Our Team as a Website Tester at Little Wheel
Little Wheel is a gambling technology company focused on researching and building products that put players first. We are currently hiring Website Testers across Michigan, New Jersey, Pennsylvania, and West Virginia.
This is a great opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training is provided.
This is a short-term contract, with opportunities for ongoing work for high performers.
Role Overview
As a Website Tester, you will:
- Participate in user experience testing on various online casino platforms.
- Follow step-by-step instructions to complete assigned tasks.
- Record feedback and report bugs or usability issues.
- Provide detailed insights into your testing experience.
- Complete all testing assignments within set timelines.
Requirements
To be eligible, you must:
- Be at least 21 years old.
- Reside in one of the following states: Michigan, New Jersey, Pennsylvania, or West Virginia.
- Own a laptop or desktop computer.
- Be able to complete a short, paid online training and onboarding process.
No previous testing or gambling experience is needed. You will not be gambling with your own money, and there are no fees or out-of-pocket costs. All the interactions/game-play would be for testing purposes.
Compensation and Benefits
- Guaranteed earnings of at least $1,000 for approximately 20 hours of testing.
- Minimum of $25/hour, with higher pay for faster testers.
- $100 bonus upon completing the onboarding program.
- Flexible schedule – choose when you want to work.
- Work from home – test websites from the comfort of your own space.
- Fast payments – get paid after each of the 4 testing stages.
- Excellent support – coordinators available daily from 6 AM to 11 PM ET.
What Our Testers Say
"Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns!" – Maria, Trustpilot (2021)
"Tasks are clearly explained with step-by-step instructions. You can work when it's convenient. Support is very helpful and responsive." – Anonymous, Glassdoor (2025)
Read more reviews on Glassdoor, Trustpilot, and Google.
Equal Opportunity Statement
Little Wheel LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees, regardless of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or veteran status. We celebrate diversity and strive to create a workplace where everyone feels valued.
Company Info
Website: Address: Little Wheel LLC, 250 Pehle Ave, Suite 200, Saddle Brook, NJ 07663 Phone: (833) 313-7490
Join Our Team as a Website Tester at Little Wheel
Little Wheel is a gambling technology company focused on researching and building products that put players first. We are currently hiring Website Testers across Michigan, New Jersey, Pennsylvania, and West Virginia.
This is a great opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training is provided.
This is a short-term contract, with opportunities for ongoing work for high performers.
Role Overview
As a Website Tester, you will:
- Participate in user experience testing on various online casino platforms.
- Follow step-by-step instructions to complete assigned tasks.
- Record feedback and report bugs or usability issues.
- Provide detailed insights into your testing experience.
- Complete all testing assignments within set timelines.
Requirements
To be eligible, you must:
- Be at least 21 years old.
- Reside in one of the following states: Michigan, New Jersey, Pennsylvania, or West Virginia.
- Own a laptop or desktop computer.
- Be able to complete a short, paid online training and onboarding process.
No previous testing or gambling experience is needed. You will not be gambling with your own money, and there are no fees or out-of-pocket costs. All the interactions/game-play would be for testing purposes.
Compensation and Benefits
- Guaranteed earnings of at least $1,000 for approximately 20 hours of testing.
- Minimum of $25/hour, with higher pay for faster testers.
- $100 bonus upon completing the onboarding program.
- Flexible schedule – choose when you want to work.
- Work from home – test websites from the comfort of your own space.
- Fast payments – get paid after each of the 4 testing stages.
- Excellent support – coordinators available daily from 6 AM to 11 PM ET.
What Our Testers Say
"Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns!" – Maria, Trustpilot (2021)
"Tasks are clearly explained with step-by-step instructions. You can work when it's convenient. Support is very helpful and responsive." – Anonymous, Glassdoor (2025)
Read more reviews on Glassdoor, Trustpilot, and Google.
Equal Opportunity Statement
Little Wheel LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees, regardless of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or veteran status. We celebrate diversity and strive to create a workplace where everyone feels valued.
Company Info
Website: Address: Little Wheel LLC, 250 Pehle Ave, Suite 200, Saddle Brook, NJ 07663 Phone: (833) 313-7490
Remote working/work at home options are available for this role.
Join Our Team as a Website Tester at Little Wheel
Little Wheel is a gambling technology company focused on researching and building products that put players first. We are currently hiring Website Testers across Michigan, New Jersey, Pennsylvania, and West Virginia.
This is a great opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training is provided.
This is a short-term contract, with opportunities for ongoing work for high performers.
Role Overview
As a Website Tester, you will:
- Participate in user experience testing on various online casino platforms.
- Follow step-by-step instructions to complete assigned tasks.
- Record feedback and report bugs or usability issues.
- Provide detailed insights into your testing experience.
- Complete all testing assignments within set timelines.
Requirements
To be eligible, you must:
- Be at least 21 years old.
- Reside in one of the following states: Michigan, New Jersey, Pennsylvania, or West Virginia.
- Own a laptop or desktop computer.
- Be able to complete a short, paid online training and onboarding process.
No previous testing or gambling experience is needed. You will not be gambling with your own money, and there are no fees or out-of-pocket costs. All the interactions/game-play would be for testing purposes.
Compensation and Benefits
- Guaranteed earnings of at least $1,000 for approximately 20 hours of testing.
- Minimum of $25/hour, with higher pay for faster testers.
- $100 bonus upon completing the onboarding program.
- Flexible schedule – choose when you want to work.
- Work from home – test websites from the comfort of your own space.
- Fast payments – get paid after each of the 4 testing stages.
- Excellent support – coordinators available daily from 6 AM to 11 PM ET.
What Our Testers Say
"Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns!" – Maria, Trustpilot (2021)
"Tasks are clearly explained with step-by-step instructions. You can work when it's convenient. Support is very helpful and responsive." – Anonymous, Glassdoor (2025)
Read more reviews on Glassdoor, Trustpilot, and Google.
Equal Opportunity Statement
Little Wheel LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees, regardless of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or veteran status. We celebrate diversity and strive to create a workplace where everyone feels valued.
Company Info
Website: Address: Little Wheel LLC, 250 Pehle Ave, Suite 200, Saddle Brook, NJ 07663 Phone: (833) 313-7490
Remote working/work at home options are available for this role.
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
This role is based in Pittsburgh, PA (Robinson Township); candidates must reside locally.
The Opportunity
The Patient Services Operations team is at the forefront of Blink's mission to bring affordable prices and deliver the best experience for our patients. As a Lead, Pharmacy Partner Coordination, you will play a critical role in ensuring the day-to-day execution of partner coordination workflows within a fast-growing hub pharmacy environment.
This is a hands-on management role for someone who thrives in fast-paced, high-volume operations and enjoys working closely with front-line teams. You will directly supervise hourly specialists, manage daily production performance, and ensure SLAs, quality standards, and productivity goals are consistently met.
Success in this role requires strong execution, attention to detail, and a commitment to team development. You'll monitor queue health, coach employees using performance data, address workflow issues in real time, and escalate risks appropriately. You will also support the rollout of new processes and tools, helping your team adapt effectively as the business evolves.
This is an opportunity to build strong foundational leadership skills, develop high-performing teams, and make a direct impact on patient outcomes through operational excellence.
Responsibilities:
Executing Daily Production Operations
- Manage day-to-day workflow for assigned partner coordination queues to ensure SLAs, turnaround times, and quality standards are met.
- Monitor queue volumes throughout the day and reallocate work as needed to maintain productivity.
- Track attendance, coverage, and real-time staffing needs; escalate gaps to leadership.
- Perform quality checks and ensure team adherence to established processes and compliance standards.
- Address workflow errors or issues as they arise and partner with leadership when escalation is needed.
- Step into production during high-volume periods or coverage gaps..
Direct Team Supervision
- Supervise a team of hourly specialists.
- Set clear daily performance expectations aligned to established productivity and quality targets.
- Conduct regular 1:1 meetings focused on performance, development, and engagement.
- Provide real-time coaching and feedback based on observed performance and metrics.
- Support corrective action processes when expectations are not met.
- Assist with onboarding and training new team members.
- Maintain accurate timecard, attendance, and documentation records.
Managing Performance Through Data
- Review daily and weekly performance reports to track productivity, SLA attainment, and quality.
- Use data to guide coaching conversations and prioritization decisions.
- Flag trends, risks, or recurring issues to Pharmacy Operations leadership.
- Ensure team metrics are updated and communicated clearly.
Supporting Process & System Changes
- Reinforce adoption of new workflows, tools, or policy updates.
- Provide feedback from the frontline to leadership regarding system challenges or training needs.
- Participate in testing or rollout support for operational changes.
A successful applicant will fit the following criteria:
- Experience: 5+ years in a high-volume operations environment with at least 3 years of people supervision experience (healthcare tech, prior authorization, and/or pharmacy experience preferred)
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- People Leadership: Experience supervising front-line teams, managing performance, and delivering coaching in a structured environment.
- Operational Execution: Comfortable managing daily production targets, SLAs, and quality standards.
- Adaptability/Resiliency: Ability to thrive in a dynamic, fast-paced environment and effectively navigate ambiguity to drive results.
- Organization & Accountability: Strong attention to detail and ability to manage multiple priorities in a fast-paced setting.
- Communication: Clear communicator with the ability to provide direct feedback to frontline staff and collaborate with external partners
- Mission-Oriented: Motivated by Blink's mission and excited by the prospect of leading teams to deliver and improve patient outcomes.
What success looks like in the role:
- Daily production goals and SLAs are consistently met.
- Team members clearly understand expectations and improve performance over time.
- Attendance, quality, and productivity issues are addressed promptly.
- Workflow disruptions are minimized through proactive daily management.
- The team demonstrates strong process adherence and accountability.
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
This role is based in Pittsburgh, PA (Robinson Township); candidates must reside locally.
The Opportunity
The Patient Services Operations team is at the forefront of Blink's mission to bring affordable prices and deliver the best experience for our patients. As a Lead, Pharmacy Partner Coordination, you will play a critical role in ensuring the day-to-day execution of partner coordination workflows within a fast-growing hub pharmacy environment.
This is a hands-on management role for someone who thrives in fast-paced, high-volume operations and enjoys working closely with front-line teams. You will directly supervise hourly specialists, manage daily production performance, and ensure SLAs, quality standards, and productivity goals are consistently met.
Success in this role requires strong execution, attention to detail, and a commitment to team development. You'll monitor queue health, coach employees using performance data, address workflow issues in real time, and escalate risks appropriately. You will also support the rollout of new processes and tools, helping your team adapt effectively as the business evolves.
This is an opportunity to build strong foundational leadership skills, develop high-performing teams, and make a direct impact on patient outcomes through operational excellence.
Responsibilities:
Executing Daily Production Operations
- Manage day-to-day workflow for assigned partner coordination queues to ensure SLAs, turnaround times, and quality standards are met.
- Monitor queue volumes throughout the day and reallocate work as needed to maintain productivity.
- Track attendance, coverage, and real-time staffing needs; escalate gaps to leadership.
- Perform quality checks and ensure team adherence to established processes and compliance standards.
- Address workflow errors or issues as they arise and partner with leadership when escalation is needed.
- Step into production during high-volume periods or coverage gaps..
Direct Team Supervision
- Supervise a team of hourly specialists.
- Set clear daily performance expectations aligned to established productivity and quality targets.
- Conduct regular 1:1 meetings focused on performance, development, and engagement.
- Provide real-time coaching and feedback based on observed performance and metrics.
- Support corrective action processes when expectations are not met.
- Assist with onboarding and training new team members.
- Maintain accurate timecard, attendance, and documentation records.
Managing Performance Through Data
- Review daily and weekly performance reports to track productivity, SLA attainment, and quality.
- Use data to guide coaching conversations and prioritization decisions.
- Flag trends, risks, or recurring issues to Pharmacy Operations leadership.
- Ensure team metrics are updated and communicated clearly.
Supporting Process & System Changes
- Reinforce adoption of new workflows, tools, or policy updates.
- Provide feedback from the frontline to leadership regarding system challenges or training needs.
- Participate in testing or rollout support for operational changes.
A successful applicant will fit the following criteria:
- Experience: 5+ years in a high-volume operations environment with at least 3 years of people supervision experience (healthcare tech, prior authorization, and/or pharmacy experience preferred)
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- People Leadership: Experience supervising front-line teams, managing performance, and delivering coaching in a structured environment.
- Operational Execution: Comfortable managing daily production targets, SLAs, and quality standards.
- Adaptability/Resiliency: Ability to thrive in a dynamic, fast-paced environment and effectively navigate ambiguity to drive results.
- Organization & Accountability: Strong attention to detail and ability to manage multiple priorities in a fast-paced setting.
- Communication: Clear communicator with the ability to provide direct feedback to frontline staff and collaborate with external partners
- Mission-Oriented: Motivated by Blink's mission and excited by the prospect of leading teams to deliver and improve patient outcomes.
What success looks like in the role:
- Daily production goals and SLAs are consistently met.
- Team members clearly understand expectations and improve performance over time.
- Attendance, quality, and productivity issues are addressed promptly.
- Workflow disruptions are minimized through proactive daily management.
- The team demonstrates strong process adherence and accountability.
