Information Technology Jobs in Coral Gables
270 positions found
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What to Expect
Information Professional Officer
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Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
Compare Navy Careers
See how a career as an Information Professional Officer compares to other Navy jobs.
About Grip:
Grip is redefining cold-chain logistics for direct-to-consumer (DTC) eCommerce brands.
Founded in 2022 by former ButcherBox executives, Grip combines advanced technology
with a nationwide fulfillment network to optimize the shipping of perishable goods. Our
proprietary Smart Logistics Engine analyzes over 25 million data points daily—including
weather patterns, carrier performance, and real-time temperatures—to make intelligent,
package-level shipping decisions. Grip's Pulse Order Management System (OMS) offers
real-time inventory tracking, batch traceability, and seamless integration with platforms
like Shopify. This end-to-end solution provides brands with complete visibility and
control over their supply chain, eliminating the need for multiple third-party tools. With
strategically located temperature-controlled fulfillment centers, Grip can reach over 80%
of the U.S. population within 24 hours. Our mission is to empower DTC brands to scale
efficiently by providing innovative logistics solutions tailored to the unique challenges of
shipping.
Job Description:
We're looking for a strategic and hands-on Procurement Lead to lead all end-to-end procurement activities at Grip. From identifying and onboarding new suppliers to negotiating pricing, managing contracts, and developing alternative product solutions, you'll play a critical role in ensuring we have the right products, at the right time, at the right cost. You'll also own the Sales & Operations Planning (S&OP) process, aligning supply with customer demand and optimizing costs across our fulfillment network. This role requires a blend of strategic thinking and operational execution, as well as a strong ability to build lasting relationships with vendors and internal teams.
Specific responsibilities:
- Own the full procurement lifecycle — from supplier research and evaluation to contract negotiation and performance management.
- Identify and engage new and strategic vendors that align with Grip's growth and quality standards.
- Negotiate competitive pricing, terms, and service agreements to maximize value.
- Develop and maintain alternative sourcing strategies, including packaging solutions, to meet evolving customer needs.
- Lead the S&OP process to align supply plans with demand forecasts, improving availability while reducing excess cost.
- Partner cross-functionally with Operations, Finance, and Customer Experience teams to ensure supply chain alignment with company objectives.
- Track and report on supplier performance, cost savings, and supply continuity metrics.
- Drive process improvements in procurement workflows, supplier onboarding, and inventory planning.
- Using procurement software and tools to streamline processes and enhance data analysis.
- Evaluating and recommending improvements to procurement policies and procedures.
What You Bring:
- 2–5+ years of experience in supply chain management or management consulting roles.
- Strong negotiation and vendor management skills.
- Solid analytical skills and proficiency with spreadsheets, dashboards, and procurement tools.
- Ability to thrive in a fast-moving, ambiguous environment while juggling multiple priorities.
- Clear communicator and relationship builder across internal teams and external partners.
Equal Employment Opportunity Statement: Grip is an equal opportunity employer, dedicated to complying with all applicable non-discrimination laws. We are committed to providing an inclusive workplace environment, where all employees and applicants are treated with
respect and without discrimination based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, genetic information, or any other characteristic protected by law.
Company Description
Established in 1984, ASE Telecom & Data specializes in the design, installation, certification, and documentation of Premise and Outside Plant (OSP) Cabling & Physical Security Systems. With expertise in both copper and optical fiber media, ASE serves the expanding Local Area Network (LAN) and Wide Area Network (WAN) markets. The company provides services to state, county, and local government agencies, educational institutions, and private sector clients across Florida. Committed to delivering high-quality solutions, ASE has built a strong reputation for reliability and excellence.
Role Description
This is a full-time, on-site role located in Miami, FL, for a Security Project Manager. The role involves managing multiple security projects, Access Control & CCTV Systems, managing inspections & code compliance, and ensuring compliance with information security protocols. Responsibilities include coordinating with stakeholders, implementing security measures, and ensuring successful execution of projects within scope, budget, and timelines.
Qualifications
- Proficiency in Program Management, with the ability to lead and execute projects effectively.
- Strong knowledge of Florida Life Safety Codes, Security standards and Information Security concepts and practices.
- Experience with Network Security and Security Management, inclusive of monitoring and maintaining secure environments.
- Skills in risk assessment, incident management, and strategic planning related to security.
- Exceptional organizational, communication, and leadership abilities.
- Bachelor's degree in Information Technology, Computer Science, or a related field experience or relevant certifications.
- Prior experience managing security projects in the technology, telecommunications, or government sectors is highly desirable.
- Time Café Ambassador
- Miracle MileThe Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career.
As a Café Ambassador, you’re at the heart of the Capital One community.
You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés.
Every day is an opportunity for you to introduce people to Capital One.
It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything.
Here, you’ll find yourself working alongside a team of supportive, caring people.
Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program.
Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self.
It’s backed by our belief that great work doesn’t mean sacrificing your well being.
It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here’s what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: ? Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome ? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys ? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources ? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you ? Stay curious, adaptable and have a desire to learn and grow through self development ? Continually learn new digital and technical skills ? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café ? Volunteer within the community and be an advocate for financial literacy Basic Qualifications:- High School Diploma, GED, or Equivalent Certification - At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: - Associate’s degree - 2+ years of Retail or Customer-facing experience - Proficient in G-Suite - Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location.
Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.
Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Coral Gables, FL: $47,840
- $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Learn more at the Capital One Careers website.
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities.
Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.
(COPSSC).
Legal Receptionist Miami, FL (onsite) 4+Month Temp to perm Client is seeking a polished, customer-focused professional to support reception, hospitality, and office services within a professional office environment.
This role serves as the first point of contact for visitors and employees while assisting with meeting coordination, administrative support, and day-to-day office operations.
Responsibilities Greet visitors and employees and provide a professional welcome Answer and route incoming phone calls using professional phone etiquette Schedule and prepare conference rooms, ensuring supplies, beverages, and video conferencing are ready for meetings Coordinate catering, coffee, beverages, and pre-packed meals for meetings Maintain cleanliness and organization of the lobby, conference rooms, kitchen, and common areas Provide concierge-style support for guests, clients, and staff Assist with mail, shipping, copying, scanning, and general office services Support clerical tasks including document preparation, filing, calendar management, and scheduling meetings Monitor staff availability to properly direct calls and visitors Order and organize office supplies and maintain supply rooms Provide light hospitality and housekeeping support as needed Follow visitor security procedures and support office operations and facilities requests Requirements High school diploma required; Associate or Bachelor s degree preferred 2+ years of related business, hospitality, concierge, or office experience preferred Strong customer service, communication, and organizational skills Professional appearance and demeanor Ability to multitask, prioritize, and manage time effectively Proficiency in Microsoft Office (Word, Excel, PowerPoint) Self-motivated, quick learner, and reliable performer Ability to lift up to 50 lbs and perform moderate walking and sitting during the workday Flexibility for early or late weekday shifts as needed Experience in office operations, hotelling, business office environments, or similar settings preferred Metasys Technologies is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Must be based in Miami, FL and available to work on-site 3X per week.
We Are Lucky Strike Entertainment.
Bowling, Arcade, Family Entertainment Centers. One company. Twelve brands. A career built around unforgettable experiences. Hospitality at our core; we put people first by creating meaningful connections and delivering memorable experiences to every guest, every time.
The Senior Vice President of Revenue Management & Pricing will lead the development and execution of enterprise pricing and revenue optimization strategies across the organization's portfolio of entertainment venues. This executive will be responsible for driving sustainable revenue growth and margin expansion through dynamic pricing, advanced analytics, and AI-powered pricing solutions that respond to real-time demand signals.
This role will oversee revenue management, pricing strategy, commercial analytics, and pricing technology to ensure the organization maximizes yield across dayparts, seasonal demand, and customer segments. The SVP will partner closely with Marketing, Finance, Operations, and Technology to build a sophisticated pricing ecosystem that leverages automation, machine learning, and predictive analytics to continuously optimize performance while delivering strong customer value and engagement.
What You'll Do
Strategic Revenue & Pricing Leadership
- Design and implement a comprehensive revenue management and pricing strategy aligned with company goals for revenue growth, margin optimization, and guest value perception.
- Lead the evolution from static pricing to dynamic, demand-based pricing models that consider factors such as daypart, demand elasticity, seasonality, location performance, and customer segmentation.
- Establish pricing governance frameworks to guide promotional strategy, discount structures, and enterprise pricing policies.
- Develop testing and experimentation frameworks to continuously refine pricing strategies through data-driven insights.
AI-Driven Pricing & Technology Innovation
- Lead the implementation and optimization of AI-powered pricing solutions that leverage machine learning, predictive modeling, and real-time demand signals.
- Evaluate and deploy pricing technology platforms capable of automated price adjustments based on utilization, booking velocity, weather, competitive data, and historical trends.
- Partner with Product and Technology teams to integrate AI pricing capabilities with POS systems, reservation platforms, CRM systems, and loyalty platforms.
- Champion a data-first culture by embedding automation and advanced analytics into everyday pricing and revenue decisions.
- Ensure pricing systems are scalable, automated, and capable of adapting to rapidly changing demand conditions across all locations.
Analytics & Revenue Optimization
- Build and oversee advanced pricing models using statistical forecasting, machine learning, and predictive analytics.
- Monitor pricing performance against key metrics including revenue per location, yield per lane or experience, utilization rates, contribution margin, and customer lifetime value.
- Conduct competitive and market pricing analysis to ensure optimal positioning across markets.
- Partner with FP&A to forecast the financial impact of pricing strategies and track performance against revenue and margin targets.
- Lead commercial analytics initiatives to uncover insights across pricing, promotions, guest behavior, and market demand patterns.
Loyalty & Customer Value Programs
- Collaborate with Marketing and Customer Experience teams to align loyalty strategy with revenue management and pricing initiatives.
- Leverage loyalty and guest data to inform personalized pricing strategies, promotions, and targeted offers.
- Analyze loyalty program performance and customer engagement trends to improve retention, visitation frequency, and lifetime value.
- Integrate loyalty insights into dynamic pricing models to deliver value while maximizing revenue.
Operational Execution
- Partner with regional and location leadership to ensure pricing strategies are practical, executable, and aligned with local market dynamics.
- Ensure pricing strategies can be seamlessly deployed across all locations through centralized systems and automation.
- Establish operational processes for pricing updates, approvals, and exception management.
- Support field teams with clear communication, training, and tools to ensure consistent pricing execution.
Cross-Functional Collaboration
- Work closely with Marketing to align promotional strategies, campaigns, and offers with enterprise pricing strategy.
- Partner with Operations to ensure pricing models align with operational realities and guest experience expectations.
- Collaborate with Technology and Product teams on system requirements for pricing automation, forecasting tools, and advanced analytics.
- Provide executive leadership with insights on pricing trends, market conditions, and revenue optimization opportunities.
Leadership & Team Development
- Build and lead a high-performing team focused on revenue management, pricing strategy, and commercial analytics.
- Develop internal capabilities in advanced analytics, pricing science, and AI-enabled revenue optimization.
- Foster a culture of innovation, experimentation, and data-driven decision making across the organization.
What You'll Bring
- 10+ years of experience in revenue management, pricing strategy, or commercial analytics roles within multi-location, consumer-facing industries such as hospitality, entertainment, travel, retail, or leisure.
- Proven track record designing and scaling dynamic pricing strategies across large multi-unit environments.
- Experience implementing AI-driven pricing platforms, predictive analytics tools, or automated revenue management systems.
- Strong analytical expertise in pricing optimization, demand forecasting, elasticity modeling, and customer segmentation.
- Demonstrated leadership experience building and managing high-performing teams.
- Ability to influence senior executives and collaborate cross-functionally with operations, finance, marketing, and technology leaders.
- Experience integrating pricing systems with POS platforms, CRM systems, loyalty platforms, and enterprise analytics tools.
Key Metrics of Success
- Revenue growth and margin expansion driven by pricing and revenue management strategies.
- Increased yield per location across peak and off-peak demand periods.
- Improved utilization through demand-based and AI-driven pricing optimization.
- Higher customer retention and engagement through personalized value-based pricing.
- Seamless deployment of pricing updates across all locations with minimal operational disruption.
- Development of a scalable, automated pricing infrastructure powered by advanced analytics and AI.
What You'll Get
At Lucky Strike Entertainment, we're committed to supporting your well-being both on and off the job. Here's a peek at some of the benefits available to our Corporate associates:
- Medical, Dental, Vision plans to select from based on your needs
- Wellness resources to help you along your wellness journey
- 401(K) Retirement Plans
- Employee Stock Purchase Program
- Employee Assistance Program (EAP)
- Vacation and Holidays
- Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts and more!
The Director, eCommerce is responsible for leading the strategy, execution, and optimization of Regent Seven Seas Cruises' website and email marketing program. This role drives lead generation growth, digital engagement, user experience excellence, and lifecycle performance while managing a high-performing eCommerce and email team.
As the marketing lead for website operations, personalization, marketing automation, and digital servicing experiences, this role connects customer data strategy with content, experience, and technology execution. The Director supports and leads execution of marketing-side planning for platform evolution and migration, in close partnership with the Sr. Director, Consumer Marketing & eCommerce and technology teams to modernize Regent's digital ecosystem.
Position Responsibilities:
- Lead the overall eCommerce and lifecycle marketing strategy for and email marketing, aligning digital performance with lead generation and engagement growth objectives.
- Oversee day-to-day operation and performance of as both a demand generation engine and a guest self-service platform, ensuring excellence in UX, content, and functionality.
- Direct a high-performing eCommerce and email marketing team, instilling performance rigor, disciplined prioritization, and operational excellence.
- Drive data-informed optimization of digital performance, including lead generation growth, engagement metrics, UX ratings, personalization initiatives, and A/B testing programs.
- Own the digital content and merchandising strategy for the website in partnership with Brand and Creative, balancing luxury storytelling with conversion performance.
- Serve as marketing approver for all website and email content, ensuring accuracy, brand alignment, regulatory compliance, and adherence to Regent's luxury voice and visual standards.
- Oversee lifecycle email marketing and automation strategy, including segmentation, personalization, triggered communications, and cross-channel orchestration.
- Lead marketing-side roadmap planning for CMS, reservation system integrations, and digital platform evolution, translating brand and commercial needs into clear technical requirements.
- Serve as primary marketing liaison to technology and development teams, influencing prioritization, advocating for resources, and ensuring brand objectives are represented in platform enhancements and migrations.
- Lead marketing planning and execution for upcoming platform migrations, including defining requirements, supporting vendor evaluation, overseeing transition strategy, and redesigning lifecycle architecture post-migration.
- Partner cross-functionally with Brand, Revenue Management, Sales, Reservations, Hotel Operations, IT, MarTech, Legal, and Analytics to align digital initiatives with broader business objectives.
- Present performance insights and strategic recommendations to senior marketing leadership, demonstrating executive presence and data-driven decision-making.
- Continuously evaluate competitive luxury travel digital experiences and emerging technologies to inform innovation and long-term strategic direction.
Experience: 8-12+ years of progressive experience in eCommerce, digital marketing, or lifecycle marketing leadership, preferably within luxury travel, hospitality, or high-consideration purchase environments. Proven experience leading cross-functional digital initiatives and managing high-performing teams. Experience leading or supporting CMS, enterprise-level email service providers, marketing automation platforms, or digital platform migrations strongly preferred.
Knowledge & Skills: Deep understanding of eCommerce ecosystems, including CMS, CRM, ESP/marketing automation, CDP, personalization platforms, and reservation systems.
Demonstrated ability to understand how data flows between systems and how business rules, segmentation logic, and booking triggers drive lifecycle execution.
Strong data-driven decision-making capabilities with experience leveraging analytics, testing frameworks, and performance dashboards.
Demonstrated ability to drive performance optimization and operational excellence.
Exceptional cross-functional collaboration and influence skills within matrixed organizations.
Strong background in digital content strategy with demonstrated experience maintaining brand voice, editorial accuracy, and high production standards across web and email channels.
Exceptional written communication skills with strong editorial judgment and meticulous attention to detail.
Education: Bachelor's degree in Marketing, Business, Digital Media, or related field required; MBA or advanced degree preferred.
Position - Manhattan WMOS WMS Consultant
Location - Miami, FL (Day-1 Onsite)
Duration - Long Term
Description:
- Hands on configuration of Manhattan WMOS WMS systems.
- Experience supporting or implementing Manhattan WMOS WMS systems preferred.
- Strong proficiency in Oracle SQL for application development. Ability to write complex SQL queries
- Experience analyzing complex system issues, contributing to estimates and making recommendations.
- Knowledge of enterprise hardware platforms such as UNIX and/or Linux servers and Oracle relational databases is a plus.
- Participate in all phases of implementation and production support of applications and components in multi-technology, business-critical systems.
- Gather requirements and design the most accurate and efficient solution possible.
- Analyzing and reengineering repetitive failed processes to drive out risk
- Work closely with development team to ensure that all have an accurate understanding of the solution to limit rework to the minimum.
- Maintain understanding of interface specifications and configuration options.
- Document requirements and solutions according to the business SDLC process.
- Stay up to date on current and future warehouse execution technologies, capabilities, and trends.
- Excellent Communication skills
- Skills in creating presentations and scorecards
- Follow change control methodology in day-to-day activities.
- Provides shift and on-call coverage as needed to support operations under time constraints and pressure.
Thanks & Regards
Darshan Neema
Client Account Manager, KTEK Resourcing
O 832-260-0695 E
W 2277 Plaza Dr. Suite 240, Sugar Land, TX 77479
Are you an experienced Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Business Analyst to work at their company in Miami, FL.
Position Summary: First point of contact for technical support inquiries received in the Latam (Brazil) Client Servicing department from high revenue clients via email or phone channel. Day-to-day activities will include being responsible for reading, analyzing and/or determining appropriate handling and resolution of technical requests. Requests consist of treasury, cash management, card and/or depository products, which are being operated by the client through the bank's electronic platform. May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support. Work location is Miami Lakes, FL.
Primary Responsibilities/Accountabilities:
- Serve as a seasoned, proficient technical liaison between our systems to train, educate and support LATAM clients.
- Responsible for interfacing with med/high revenue clients.
- Provide technical systems and software support for the modification, implementation, or conversion of business systems.
- Support the process of translating business needs into formal Business Requirements deliverables.
- Act as liaison between business unit and software, hardware developers, and vendors.
- Participate in the design, development, and implementation of complex applications or systems, often using new technologies.
- Participate as an individual contributor on projects, completing activities as part of a team related to special initiatives or operations.
- Conduct discussions with Clients in a confident manner.
Qualifications:
- Portuguese and English required, Spanish a plus.
- 1-2 years Banking/Financial industry experience.
- 1 year of experience working with customers.
- Oral & Written Communication
- Active Listening
- Time Management
- Critical Thinking
- Relationship Building
- Collaborating
- Quality Assurance
- Problem Solving
- Multitasking (i.e., ability to navigate multiple computer systems while interacting with the customer)
- Microsoft Excel, Outlook, PowerPoint, Word
- Intermediate ability in computer skills.
- IT degree preferred or substantially equivalent experience.
- Preferred 3 years minimum experience with technical support or banking services
- Excellent communications skills, and ability to present to an audience.
- Ability to work under pressure in a team environment.
- Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
- Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.
- Comfortable receiving ongoing performance feedback and coaching.
- Comfortable with ongoing change and learning new technology/processes.
- Ability to analyze and resolve customer inquiries.
- Ability to provide a positive customer experience through creative solutions.
- Ability to engage with customers, begin a conversation, build rapport, and handle objections.
- Strong attention to detail
COMPENSATION: $22-$24 and hour + BONUSES
JOB TITLE: Real Estate Assistant With Strong Analytical Skills
SCHEDULE: Monday - Friday, Weekends as needed.
COMPANY INTRODUCTION: We are a boutique Residential Real Estate Sales company based in Miami Beach, Florida, and we pride ourselves on providing professional white glove service to high net worth clients. We specialize in uber-luxury residential sales and rentals focusing on Miami Beach, Surfside, Coconut Grove, Coral Gables, Bal Harbour and Palm Beach.
We are looking for a Real Estate Assistant with Strong Analytical Skills who is excited to have the opportunity for future growth in a long-term Real Estate Sales Career.
Is this YOU?
QUALITIES OF A TOP CANDIDATE
EXPERIENCE
- You have a Real Estate Brokerage License or are working to get one
- You love technology and sleep with your MAC Computer under your pillow
- Bonus - if You have worked in Miami Beach Real Estate with a Successful Team
PERSONAL SKILLS
- You enjoy helping people and consider yourself a “people-person”
- You have a “sunny” disposition
- You always find a way to get the job done
- You are exceptionally organized
- You are a perfectionist when it comes to your filing systems
- You are Detailed
- You are Responsible
- You are a Fast Learner
- You are excellent at Researching just about anything on Google
- You LOVE TO LEARN!
TECHNOLOGY
- You have a MAC
- You have an iPhone
- You use AI
- You are Tech-Savvy
- You are a WHIZ at EXCEL
- You love Formatting Spreadsheets to Perfection
- You love trying out new Apps
- You love learning how to use new Software Programs
- You may already be Proficient at using MLS Software
- You might also have experience with Photoshop, InDesign, etc.
EDUCATION AND COMMUNICATION SKILLS
- You are a fresh out of college Graduate
- You Majored in Business or Economics
- You may have Minored in Marketing
- You are Interested in the Marketing Side of the business
- You have excellent Communication Skills
- You have exceptional writing skills in English
- You have exceptional speaking skills in English
SOFTWARE EXPERIENCE
- You are Proficient with Excel, Especially Formatting
- You are Proficient with Dropbox or a similar document management software
- You are Proficient at MAC Preview to edit your PDF documents
- You have an excellent command of Microsoft Office / Word / Excel / Powerpoint
- You use a Knowledge Management Software to keep track of important notes
- You use an online Task Manager and Reminder App
- You are Proficient with Calendars and Appointment Scheduling
ANALYTICAL TASKS INCLUDE
- Formatting Spreadsheets in Excel with basic formula functions
- Updated spreadsheets with color coding and links
- Assist with pulling data from the MLS to prepare comparable market analysis
- Review sales data and pricing for various market areas
- Research off-market sales
- Review Tax Rolls and MLS History
- Assist with finding properties for Buyers and Renters
MARKETING TASKS INCLUDE (Preferred but not Required)
- Retouch Photos and Videos (Photoshop experience preferred)
- Take iPhone Photos and Videos
- Organize Photos and Videos
- Provide detailed feedback to Vidographer/Photographer vendors
- Coordinate with marketing vendors to track and complete projects
- Use templates to create E-Blasts and Direct Mailers
- Keep the Stacy Robins Companies website updated
- Prepare Content and Post on Social Media
- Organizing Photos and Videos for Inventory
ORGANIZATIONAL TASKS INCLUDE
- Scheduling Showing Appointments for Luxury Listings
- Scheduling Meetings with Contractors
- Handling Inspections
- Organizing Property Tours
- Organizing Filing Systems for Legal Documents
- Sending Documents for Electronic Signature
- Learning to Use MLS for Property Searches in an Expert Manner
- Inputting Listings Into MLS
- Plan and Execute Open Houses
- Following Checklists
- Maintaining Databases
TRANSPORTATION REQUIREMENTS
- You have a fully operating and reliable Car (REQUIRED)
- You live within 10 minutes of Miami Beach
