Information Technology Jobs in Coconut Grove, FL

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Company Description

Established in 1984, ASE Telecom & Data specializes in the design, installation, certification, and documentation of Premise and Outside Plant (OSP) Cabling & Physical Security Systems. With expertise in both copper and optical fiber media, ASE serves the expanding Local Area Network (LAN) and Wide Area Network (WAN) markets. The company provides services to state, county, and local government agencies, educational institutions, and private sector clients across Florida. Committed to delivering high-quality solutions, ASE has built a strong reputation for reliability and excellence.

Role Description

This is a full-time, on-site role located in Miami, FL, for a Security Project Manager. The role involves managing multiple security projects, Access Control & CCTV Systems, managing inspections & code compliance, and ensuring compliance with information security protocols. Responsibilities include coordinating with stakeholders, implementing security measures, and ensuring successful execution of projects within scope, budget, and timelines.

Qualifications

• Proficiency in Program Management, with the ability to lead and execute projects effectively.
• Strong knowledge of Florida Life Safety Codes, Security standards and Information Security concepts and practices.
• Experience with Network Security and Security Management, inclusive of monitoring and maintaining secure environments.
• Skills in risk assessment, incident management, and strategic planning related to security.
• Exceptional organizational, communication, and leadership abilities.
• Bachelor's degree in Information Technology, Computer Science, or a related field experience or relevant certifications.
• Prior experience managing security projects in the technology, telecommunications, or government sectors is highly desirable.

About Grip:

Grip is redefining cold-chain logistics for direct-to-consumer (DTC) eCommerce brands.

Founded in 2022 by former ButcherBox executives, Grip combines advanced technology

with a nationwide fulfillment network to optimize the shipping of perishable goods. Our

proprietary Smart Logistics Engine analyzes over 25 million data points daily—including

weather patterns, carrier performance, and real-time temperatures—to make intelligent,

package-level shipping decisions. Grip's Pulse Order Management System (OMS) offers

real-time inventory tracking, batch traceability, and seamless integration with platforms

like Shopify. This end-to-end solution provides brands with complete visibility and

control over their supply chain, eliminating the need for multiple third-party tools. With

strategically located temperature-controlled fulfillment centers, Grip can reach over 80%

of the U.S. population within 24 hours. Our mission is to empower DTC brands to scale

efficiently by providing innovative logistics solutions tailored to the unique challenges of

shipping.

Job Description:

We're looking for a strategic and hands-on Procurement Lead to lead all end-to-end procurement activities at Grip. From identifying and onboarding new suppliers to negotiating pricing, managing contracts, and developing alternative product solutions, you'll play a critical role in ensuring we have the right products, at the right time, at the right cost. You'll also own the Sales & Operations Planning (S&OP) process, aligning supply with customer demand and optimizing costs across our fulfillment network. This role requires a blend of strategic thinking and operational execution, as well as a strong ability to build lasting relationships with vendors and internal teams.

Specific responsibilities:

• Own the full procurement lifecycle — from supplier research and evaluation to contract negotiation and performance management.
• Identify and engage new and strategic vendors that align with Grip's growth and quality standards.
• Negotiate competitive pricing, terms, and service agreements to maximize value.
• Develop and maintain alternative sourcing strategies, including packaging solutions, to meet evolving customer needs.
• Lead the S&OP process to align supply plans with demand forecasts, improving availability while reducing excess cost.
• Partner cross-functionally with Operations, Finance, and Customer Experience teams to ensure supply chain alignment with company objectives.
• Track and report on supplier performance, cost savings, and supply continuity metrics.
• Drive process improvements in procurement workflows, supplier onboarding, and inventory planning.
• Using procurement software and tools to streamline processes and enhance data analysis.
• Evaluating and recommending improvements to procurement policies and procedures.

What You Bring:

• 2–5+ years of experience in supply chain management or management consulting roles.
• Strong negotiation and vendor management skills.
• Solid analytical skills and proficiency with spreadsheets, dashboards, and procurement tools.
• Ability to thrive in a fast-moving, ambiguous environment while juggling multiple priorities.
• Clear communicator and relationship builder across internal teams and external partners.

Equal Employment Opportunity Statement: Grip is an equal opportunity employer, dedicated to complying with all applicable non-discrimination laws. We are committed to providing an inclusive workplace environment, where all employees and applicants are treated with

respect and without discrimination based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, genetic information, or any other characteristic protected by law.

Must be based in Miami, FL and available to work on-site 3X per week.

We Are Lucky Strike Entertainment.

Bowling, Arcade, Family Entertainment Centers. One company. Twelve brands. A career built around unforgettable experiences. Hospitality at our core; we put people first by creating meaningful connections and delivering memorable experiences to every guest, every time.

The Senior Vice President of Revenue Management & Pricing will lead the development and execution of enterprise pricing and revenue optimization strategies across the organization's portfolio of entertainment venues. This executive will be responsible for driving sustainable revenue growth and margin expansion through dynamic pricing, advanced analytics, and AI-powered pricing solutions that respond to real-time demand signals.

This role will oversee revenue management, pricing strategy, commercial analytics, and pricing technology to ensure the organization maximizes yield across dayparts, seasonal demand, and customer segments. The SVP will partner closely with Marketing, Finance, Operations, and Technology to build a sophisticated pricing ecosystem that leverages automation, machine learning, and predictive analytics to continuously optimize performance while delivering strong customer value and engagement.

What You'll Do

Strategic Revenue & Pricing Leadership

• Design and implement a comprehensive revenue management and pricing strategy aligned with company goals for revenue growth, margin optimization, and guest value perception.
• Lead the evolution from static pricing to dynamic, demand-based pricing models that consider factors such as daypart, demand elasticity, seasonality, location performance, and customer segmentation.
• Establish pricing governance frameworks to guide promotional strategy, discount structures, and enterprise pricing policies.
• Develop testing and experimentation frameworks to continuously refine pricing strategies through data-driven insights.

AI-Driven Pricing & Technology Innovation

• Lead the implementation and optimization of AI-powered pricing solutions that leverage machine learning, predictive modeling, and real-time demand signals.
• Evaluate and deploy pricing technology platforms capable of automated price adjustments based on utilization, booking velocity, weather, competitive data, and historical trends.
• Partner with Product and Technology teams to integrate AI pricing capabilities with POS systems, reservation platforms, CRM systems, and loyalty platforms.
• Champion a data-first culture by embedding automation and advanced analytics into everyday pricing and revenue decisions.
• Ensure pricing systems are scalable, automated, and capable of adapting to rapidly changing demand conditions across all locations.

Analytics & Revenue Optimization

• Build and oversee advanced pricing models using statistical forecasting, machine learning, and predictive analytics.
• Monitor pricing performance against key metrics including revenue per location, yield per lane or experience, utilization rates, contribution margin, and customer lifetime value.
• Conduct competitive and market pricing analysis to ensure optimal positioning across markets.
• Partner with FP&A to forecast the financial impact of pricing strategies and track performance against revenue and margin targets.
• Lead commercial analytics initiatives to uncover insights across pricing, promotions, guest behavior, and market demand patterns.

Loyalty & Customer Value Programs

• Collaborate with Marketing and Customer Experience teams to align loyalty strategy with revenue management and pricing initiatives.
• Leverage loyalty and guest data to inform personalized pricing strategies, promotions, and targeted offers.
• Analyze loyalty program performance and customer engagement trends to improve retention, visitation frequency, and lifetime value.
• Integrate loyalty insights into dynamic pricing models to deliver value while maximizing revenue.

Operational Execution

• Partner with regional and location leadership to ensure pricing strategies are practical, executable, and aligned with local market dynamics.
• Ensure pricing strategies can be seamlessly deployed across all locations through centralized systems and automation.
• Establish operational processes for pricing updates, approvals, and exception management.
• Support field teams with clear communication, training, and tools to ensure consistent pricing execution.

Cross-Functional Collaboration

• Work closely with Marketing to align promotional strategies, campaigns, and offers with enterprise pricing strategy.
• Partner with Operations to ensure pricing models align with operational realities and guest experience expectations.
• Collaborate with Technology and Product teams on system requirements for pricing automation, forecasting tools, and advanced analytics.
• Provide executive leadership with insights on pricing trends, market conditions, and revenue optimization opportunities.

Leadership & Team Development

• Build and lead a high-performing team focused on revenue management, pricing strategy, and commercial analytics.
• Develop internal capabilities in advanced analytics, pricing science, and AI-enabled revenue optimization.
• Foster a culture of innovation, experimentation, and data-driven decision making across the organization.

What You'll Bring

• 10+ years of experience in revenue management, pricing strategy, or commercial analytics roles within multi-location, consumer-facing industries such as hospitality, entertainment, travel, retail, or leisure.
• Proven track record designing and scaling dynamic pricing strategies across large multi-unit environments.
• Experience implementing AI-driven pricing platforms, predictive analytics tools, or automated revenue management systems.
• Strong analytical expertise in pricing optimization, demand forecasting, elasticity modeling, and customer segmentation.
• Demonstrated leadership experience building and managing high-performing teams.
• Ability to influence senior executives and collaborate cross-functionally with operations, finance, marketing, and technology leaders.
• Experience integrating pricing systems with POS platforms, CRM systems, loyalty platforms, and enterprise analytics tools.

Key Metrics of Success

• Revenue growth and margin expansion driven by pricing and revenue management strategies.
• Increased yield per location across peak and off-peak demand periods.
• Improved utilization through demand-based and AI-driven pricing optimization.
• Higher customer retention and engagement through personalized value-based pricing.
• Seamless deployment of pricing updates across all locations with minimal operational disruption.
• Development of a scalable, automated pricing infrastructure powered by advanced analytics and AI.

What You'll Get

At Lucky Strike Entertainment, we're committed to supporting your well-being both on and off the job. Here's a peek at some of the benefits available to our Corporate associates:

• Medical, Dental, Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(K) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts and more!

About Us:Ollie Pediatrics is revolutionizing pediatric care by becoming the first primary care concierge pediatric practice in the United States to integrate mental wellness as a standard of patient care.

Our unique model blends cutting-edge health technology with compassionate, relationship-driven care.

Were not just offering a jobwere inviting trailblazers to join us in transforming how pediatric care is delivered.At Ollie Pediatrics, our motto is "Care Without Compromise." We empower physicians to practice medicine the way it should bewithout the limitations and frustrations of insurance companies.

We integrate proprietary technology and AI-driven tools to enhance patient care and experience, making our practice truly one-of-a-kind.Position Overview:We are seeking a visionary Primary Care Pediatrician who is passionate about redefining pediatric care.

This is an extraordinary opportunity for a physician who desires autonomy, creativity, and the ability to shape the future of concierge pediatric medicine.

If you are driven by innovation and inspired to build meaningful, lasting relationships with families, we want you on our team.

This is a high-profile position and the candidate must feel comfortable being featured in some local and national media.

The ideal candidate must also feel comfortable in a dynamic start-up environment where daily innovation and ideation is highly encouraged.Key Responsibilities:Clinical Excellence:-Deliver exceptional, relationship-centered pediatric care, including preventive care, diagnosis, and management of acute and chronic conditions.-Collaborate with our integrated mental wellness team, including our in-house child psychologist, in-house parent coach and in-house sleep consultant.-Leverage cutting-edge technology, including our proprietary AI tools, to enhance diagnosis, treatment, and patient engagement.-Practice medicine with complete autonomy and without insurance restrictions, allowing for truly personalized patient care.-Take a holistic, root cause approach to providing the care families deserve.Community Engagement & Thought Leadership:-Participate in social media content creation to share insights, advice, and thought leadership in pediatric wellness.-Engage with the community by participating in local child-centered events and educational initiatives.-Foster professional relationships with pediatric specialty doctors and other healthcare professionals to build a strong referral network.-Represent Ollie Pediatrics at public and private events, showcasing our commitment to innovative, uncompromised care.Why Join Us:Be a Pioneer: Be part of a groundbreaking practice that is the first of its kind in the United States and infuse your own principles of care into the model.Practice Freedom: Experience the joy of practicing medicine without the administrative burden of insurance constraints.Innovation at Your Fingertips: Utilize cutting-edge technology, including AI-driven solutions, to elevate patient care.Community Impact: Make a lasting difference in your community by leading the charge in a new model of pediatric care.Supportive Team: Join a passionate and forward-thinking team that believes in collaboration and continuous improvement.Qualifications:-Doctor of Medicine (MD) or Doctor of Osteopathy (DO) with board certification/eligibility in Pediatrics.-Active and unrestricted Florida medical license (or the ability to obtain one).-Basic Life Support (BLS) certification is required and Pediatric Advanced Life Support (PALS) as required for hospital appointment.-A visionary mindset and desire to be part of something groundbreaking.-Strong communication and interpersonal skills, with a passion for patient-centered care.-Willingness to engage in social media content creation and community outreach.-Enthusiasm for leveraging technology and AI to improve patient outcomes.Benefits:-Very Competitive Salary and Health Benefits-Future Practice Ownership Opportunities-Participation in profit sharing program-Relocation Assistance-Supportive Scheduling to ensure Work-Life Balance-Opportunities for Professional Growth and Innovation-Freedom from Insurance Constraints for Physician led care-No patient volume-based pay that induces Physician Burnout

Personal Assistant to Principal, Technology Firm, Miami, Florida

The principal of a technology investment firm is looking for a Personal Assistant to provide comprehensive administrative support, primarily on a personal level with some Executive support. This role will focus on a wide range of responsibilities from the very small, run errands to estate management. The primary goal to make sure his life runs as smoothly as possible. This is a hybrid position at his home a few days a week as needed depending on what is going on. The ideal candidate has at least 5 years of experience supporting a HNW principal and has a "high touch" service mentality.

About the Job:

• Support the principal with all day-to-day matters including personal calendar management
• Anticipate the needs of the principal and liaise with the executive office team and household staff to ensure smooth day-to-day operations.
• Organize and manage personal, domestic/international travel arrangements.
• Provide a broad range of administrative support, run errands, manage cars and insurance, plan dinners/events, personal and professional
• Estate Management; make sure the home runs smoothly and coordinate with contractors/repair people and staff.
• Handle personal correspondence, including emails, letters, and phone calls, prioritizing and responding on behalf of the principal when necessary.
• Expense reporting; Staff payroll management
• Assist with ad hoc projects.
• Off hour availability via cell, within reason.
• Comprehensive health benefits, salary and bonus plan.

About You:

• At least 5 years of experience as a Personal Assistant supporting a high- level executive or HNW principal; Experience in the hospitality space a PLUS.
• Bachelor's Degree
• Very detail oriented -a true problem solver who can anticipate needs
• High level of integrity and discretion in handling all confidential information
• Excellent Google Suite skills; Tech savvy and interested in keeping up with new technology, AI
• Excellent written and verbal communication skills
• A positive "can do" attitude that understands the "no job too small" mentality

Are you an experienced Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Business Analyst to work at their company in Miami, FL.

Position Summary: First point of contact for technical support inquiries received in the Latam (Brazil) Client Servicing department from high revenue clients via email or phone channel. Day-to-day activities will include being responsible for reading, analyzing and/or determining appropriate handling and resolution of technical requests. Requests consist of treasury, cash management, card and/or depository products, which are being operated by the client through the bank's electronic platform. May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support. Work location is Miami Lakes, FL.

Primary Responsibilities/Accountabilities:

• Serve as a seasoned, proficient technical liaison between our systems to train, educate and support LATAM clients.
• Responsible for interfacing with med/high revenue clients.
• Provide technical systems and software support for the modification, implementation, or conversion of business systems.
• Support the process of translating business needs into formal Business Requirements deliverables.
• Act as liaison between business unit and software, hardware developers, and vendors.
• Participate in the design, development, and implementation of complex applications or systems, often using new technologies.
• Participate as an individual contributor on projects, completing activities as part of a team related to special initiatives or operations.
• Conduct discussions with Clients in a confident manner.

Qualifications:

• Portuguese and English required, Spanish a plus.
• 1-2 years Banking/Financial industry experience.
• 1 year of experience working with customers.
• Oral & Written Communication
• Active Listening
• Time Management
• Critical Thinking
• Relationship Building
• Collaborating
• Quality Assurance
• Problem Solving
• Multitasking (i.e., ability to navigate multiple computer systems while interacting with the customer)
• Microsoft Excel, Outlook, PowerPoint, Word
• Intermediate ability in computer skills.
• IT degree preferred or substantially equivalent experience.
• Preferred 3 years minimum experience with technical support or banking services
• Excellent communications skills, and ability to present to an audience.
• Ability to work under pressure in a team environment.
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.
• Comfortable receiving ongoing performance feedback and coaching.
• Comfortable with ongoing change and learning new technology/processes.
• Ability to analyze and resolve customer inquiries.
• Ability to provide a positive customer experience through creative solutions.
• Ability to engage with customers, begin a conversation, build rapport, and handle objections.
• Strong attention to detail

This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish.

This position reports to our 600 NW 79th Avenue, Miami, FL 33126 location.

If selected, you must be able to report to this location.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology.

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer.

Every interaction is an opportunity to introduce the latest technology, services and offers.

While you drive to meet your daily and monthly sales goals, you'll help our customers stay connected to what matters the most.

How you'll make an impact As a Business Premier Service Consultant, you'll assist Business customers with requests, questions, and inquiries on all products and services offered.

In this multi-faceted role, you'll be trained to address a broad range of customer service call types including, billing, collections, retention, service activations and changes, credits and adjustments, troubleshooting, advanced technical support and more.

You'll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records.

Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services.

Your consultative approach will help you meet monthly sales goals and to ultimately deliver an outstanding customer experience.

What your day-to-day will look like · You'll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of AT&T's products and services to effectively service and retain customers.

· You'll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T's products and services.

· You'll also engage Tier 3 support (network and IT), third party vendors and suppliers as needed to address issues, service faults and provide customer resolution.

· With your vital knowledge, you'll handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service.

· You'll use your problem-solving skills to troubleshoot and resolve various customer-impacting issues such as voice and data, that span multiple networks and elements.

You'll need to keep up with changes to technology and applications, so you can provide the best resolution for the customer.

· Get customers up and running with the latest products and services such as air cards, USB devices, as well as AT&T-provided software & applications.

· In this full-time position (40 hours/week) you'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service.

What we're looking for · Call center or customer service experience.

· Flexibility to work any schedule during hours of operation of 7:45am
- 7pm Monday
- Friday is essential.

Specific job assignments may require day, evening, weekend, or holiday hours.

Occasional overtime may be required.

· Desire to work onsite in one of our call centers.

What you can look forward to Bringing your bilingual skills boosts your earnings with a special pay differential on top of your regular pay! We offer paid training as well as resources to encourage your career growth.

Our Business Inbound Call Center Sales earn $23.55 per hour plus an additional 300% (capped) on commissions if all sales goals are met/exceeded.

Not to mention all the other amazing rewards that working at AT&T offers.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.

There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

Paid Parental Leave Medical/Dental/Vision coverage 401(k) plan Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Career possibilities are limitless with AT&T.

You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions.

If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! connectourcustomers Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

d24ad0b8-823f-4e68-a892-2986ccdf7392

This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish.

This position reports to our 600 NW 79th Avenue, Miami, FL 33126 location.

If selected, you must be able to report to this location.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology.

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer.

Every interaction is an opportunity to introduce the latest technology, services and offers.

While you drive to meet your daily and monthly sales goals, you'll help our customers stay connected to what matters the most.

How you'll make an impact As a Business Premier Service Consultant, you'll assist Business customers with requests, questions, and inquiries on all products and services offered.

In this multi-faceted role, you'll be trained to address a broad range of customer service call types including, billing, collections, retention, service activations and changes, credits and adjustments, troubleshooting, advanced technical support and more.

You'll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records.

Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services.

Your consultative approach will help you meet monthly sales goals and to ultimately deliver an outstanding customer experience.

What your day-to-day will look like · You'll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of AT&T's products and services to effectively service and retain customers.

· You'll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T's products and services.

· You'll also engage Tier 3 support (network and IT), third party vendors and suppliers as needed to address issues, service faults and provide customer resolution.

· With your vital knowledge, you'll handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service.

· You'll use your problem-solving skills to troubleshoot and resolve various customer-impacting issues such as voice and data, that span multiple networks and elements.

You'll need to keep up with changes to technology and applications, so you can provide the best resolution for the customer.

· Get customers up and running with the latest products and services such as air cards, USB devices, as well as AT&T-provided software & applications.

· In this full-time position (40 hours/week) you'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service.

What we're looking for · Call center or customer service experience.

· Flexibility to work any schedule during hours of operation of 7:45am
- 7pm Monday
- Friday is essential.

Specific job assignments may require day, evening, weekend, or holiday hours.

Occasional overtime may be required.

· Desire to work onsite in one of our call centers.

What you can look forward to Bringing your bilingual skills boosts your earnings with a special pay differential on top of your regular pay! We offer paid training as well as resources to encourage your career growth.

Our Business Inbound Call Center Sales earn $23.55 per hour plus an additional 300% (capped) on commissions if all sales goals are met/exceeded.

Not to mention all the other amazing rewards that working at AT&T offers.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.

There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

Paid Parental Leave Medical/Dental/Vision coverage 401(k) plan Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Career possibilities are limitless with AT&T.

You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions.

If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! connectourcustomers Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

d24ad0b8-823f-4e68-a892-2986ccdf7392

Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting sessions in the Miami, FL area on Thursday, March 12th, 2026.

Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 600 NW 79TH AVE MIAMI FL 33126 Date: Thursday, March 12th, 2026.

Time: 10:00 AM
- 3:00 PM Save time and apply and complete testing ahead of time.

This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish.

This hybrid-remote position reports to our 600 NW 79th Avenue, Miami, FL 33126 location.

If selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology.

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer.

Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Pay Transparency: Our premier service consultant position earns $20.17 hourly commissions if all sales goals are met .

With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.

Not to mention all the other amazing rewards that working at AT&T offers.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.

Identify upselling opportunities and close deals to reach your sales and commissions targets.

Accurately resolve issues related to service, billing, payments, and collections.

Explain bills and product features clearly.

Troubleshoot basic problems and seek higher support if needed.

Build customer confidence and loyalty by resolving issues.

Support various customer inquiries, including technical issues.

Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.

Paid training to set you up for success.

Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.

There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).

AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).

You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T.

You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.

If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling.

Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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