Sales Jobs in Coconut Grove, FL

72 positions found

Customer Success Specialist
✦ New
Salary not disclosed
Miami 11 hours ago
HelloGov AI is a Miami-based startup transforming how people interact with government services.

Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, and vehicle registration.

Located in the heart of Brickell, our vision is to make the customer experience seamless through our marketplace of trusted couriers.

The Role Be part of a dedicated on-site team delivering a premium, concierge-level experience to our customers.

Through direct outbound calls, you will provide white glove service, guiding customers through their applications with clear communication, genuine care, and a customer-first approach.

This is a high-volume, customer-centric position with around 200 calls per day.

Success here means keeping customers on track, resolving concerns quickly, and providing a positive customer experience.

Benefits $50,000/year Parking pass provided Complimentary breakfast and snacks Aetna Medical, Vision, Dental & Life Insurance 10 PTO days + most federal holidays Growth opportunities within a fast-scaling startup Make 200 direct outbound calls daily to customers Guide customers through passport, visa, and registration applications Handle escalations by de-escalating customer concerns with professionalism and efficiency Drive customer retention and prevent cancellations or refunds Provide customer insights to improve services and processes Qualifications 1+ year in customer success, sales support, or a call center environment Proven de-escalation skills and ability to manage high call volume Strong verbal communication and problem-solving ability Experience with CRM or AI-driven tools (training provided) Highly organized, punctual, and self-directed Positive, team-oriented attitude with a results-driven mindset Bachelor's degree preferred Must be legally authorized to work in the U.S.

(background check required)
Not Specified
Brand Ambassador | Coral Gables, FL
✦ New
Salary not disclosed
Coral Gables, FL 11 hours ago

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.


The David Yurman Coral Gables team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.


The David Yurman Brand Ambassador will be accountable for the following key deliverables:


Responsibilities


Sales and Service

  • Deliver individual sales budget by maximizing all selling opportunities
  • Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
  • Provide exceptional customer service by ensuring that the customer takes priority at all times
  • Fully support and align with all key business initiatives and new product launches
  • Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.


Clientele Development

  • Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
  • Utilize the available marketing tools to engage current and new business and drive sales
  • Embrace and utilize technology to enhance customer experience


Operations

  • Assist with inventory control and keep shrink levels below target
  • Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
  • Maintain an up to date knowledge of all product categories
  • Ensure adherence to company retail operating and security procedures
  • Partner with support team in the repair process and follow up on customer communication


Teamwork

  • Be aware of the impact of behavior on others
  • Provide help and advice to colleagues to achieve goals
  • Demonstrate a flexible approach, responding positively to any reasonable request


Qualifications

  • Previous retail or luxury retail sales or relevant clientele focused experience
  • Proven track record in achieving sales results
  • Exceptional clientele, customer relationship building skills
  • Demonstrate strong verbal and written communication skills
  • Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
  • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
  • Flexibility to work non-traditional hours, including days, nights, weekends and holidays.


The expected base salary for this role is $20.00 - $25.00/hour, plus commission.


Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Not Specified
General Securities Principal Officer
✦ New
Salary not disclosed
Coral Gables 1 day ago
Serves to ensure regulatory compliance and corporate mandates for all administrative, sales, and operational activities performed by Amerant Investments registered associates.

Primarily responsible for limiting risk and financial exposure to the business unit and the firm.

Responsible for day to day front line supervision, including mandated supervisory reviews and enterprise alerts, trade and trade correction.

Responsibilities: Coach and drive good behaviors and best practices to operate within the Firms' risk control and promote operational excellence.

Ensures firm compliance with all policies and procedures.

Review and maintain all Client, Compliance and Regulatory Incoming and Outgoing Correspondence.

Monitor and review client accounts for potential risk with regards to trading activity, solicitations and active client reviews.

Monitors transactions for adherence to regulatory requirements Prepares various reports, including but not limited to Audit, Compliance monitoring reports and FINRA and SEC report.

With support of the Managing Principal and Chief Compliance Officer, creates and revises internal controls and procedures to assure compliance with laws, regulatory issuances and internal policies.

Support with the implemention and enforcement of AMTI’s written supervisory procedures (WSPs).

Provide training and guidance to AMTI staff regarding changes to supervisory procedures.

Review best execution trade blotters for the fixed income trading desk Identifies, evaluates, monitors and makes recommendations to assess, reduce, eliminate or control any current or prospective risks to earnings or capital arising from violations of, or nonconformance with, laws, rules regulations, prescribed practices, internal policies and procedures or ethical standards.

Assists the Managing Principal and Chief Compliance Officer with all matters relater to regulators, examiners and internal and external auditors including but not limited to FINRA and SEC Ensures proper reporting of violations or potential violations to Chief Compliance Officer as appropriate and/or required.

Provide workflow approval for cases requiring principal review in a timely manner.

Ensure preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues.

Minimum Education and/or Certifications Requirements: Bachelor’s degree in finance, business administration or economics Minimum Work Experience Requirements: Minimum of 1 year of Broker Dealer and RIA compliance or related experience (e.g.

1940 Act, 1933 Act, 1934 Act, FINRA rules and regulations).

FINRA Series 7, 24 required Technical and/or Other Essential Knowledge: Ability to read and interpret rules and regulations.

Previous experience with Internet and suite of MS Office applications skills.

Proficiency in NetX360, FINRA Gateway, Protegent preferred.

Operates with minimal assistance from supervisors.
Not Specified
Account Manager - Sales
✦ New
Salary not disclosed
Miami Beach 1 day ago
Account Manager
- Sales A Company Committed to Your Success Nowhere else in America will you find a better opportunity to enjoy personal satisfaction and professional achievement...

because nowhere else in America will you find a company that is more committed to your success than USHA.

You will work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services.

As demands for our products continue to increase, our Account Managers will advise clients on a portfolio of solutions that best fits their individual needs and budget...

in one seamless package.

We provide service that is fast, fair, and caring.

Because the only thing better than delivering a superior product, is seeing the difference it makes in the lives of our customers.

We're Growing! Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been greater! Career Benefits: Fast Track Career Advancement Based on Your Hard Work (promote within 1-2 years) State-Of-The-Art Training Platforms (we'll train you) Multiple Product Lines
- Extensive Portfolio Industry Leading Compensation and Rewards Programs $70k
- $110k (DOE\DOP) Monthly and Quarterly Bonuses (up to 16 bonuses per year) Performance and Growth Sharing Bonuses in the company you're helping to build Long Term Wealth Building Opportunities Career Development and Mentorship from Servant Leadership Relaxed Flexible Work Environment (we are fun and family) USHA Checks All the Career Boxes: Job Security in a Recession Proof Industry Industry Leading Compensation and Rewards Programs Leadership Development and Rapid Career Advancement Mission of HOPE Safe and Clean Work Areas Remote Work Opportunities Inclusive and Diverse Teams Flexible and Fun Work Environment Advanced Support and Training: Our success depends on your success, that's why we have a super-responsive team of experts making sure every Account Manager has everything they need to be at the top of their game.

Real support means real leadership backing you up.

You'll be armed with the tools and know how to best serve clients and take your career to the next level.

In the classroom, online and in the field, our most accomplished business leaders will teach you their most successful formulas and execution strategies that directly lead to success.

Account Manager Essentials: Accountable and Coachable Team Player A Passion for Helping Other People Everyday Computer and Internet Savvy (CRM helpful) Excellent Verbal and Written Communication Skills Commitment to Excellence High Personal Integrity and Character Good Work Ethic, Self-Motivation Local candidates only About USHA
- Over 50 Awards For Business Excellence in Just 9 Years!!! Nowhere else in America will you find a better opportunity to enjoy personal satisfaction and professional achievement...

because nowhere else in America will you find a company that is more committed to your success than USHA.

You will work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services.

As demands for our products continue to increase, you will advise clients on a portfolio of solutions that best fits their individual needs and budget...

in one seamless package.

We provide service that is fast, fair, and caring.

Because the only thing better than delivering a superior product, is seeing the difference it makes in the lives of our customers.

Our Mission: Helping Other People Everyday (HOPE) is more than a clever acronym for the people of USHA.

For them, it is a mission that is lived on a daily basis; an organization wide commitment to make a positive difference in the lives of others.

Account Manager position is also relevant to job seekers with various work experiences such as: Business Manager Finance Marketing Banking Regional and Territory Sales Office Appointment Setter Tele Teacher Support Customer Service Real Estate and Auto Sales Pharm Sales Retail Educators Graduates Agent Financial Services Assistant Leasing Accountant Coordinator Representative Transitioning Military Personnel Business Graduates Leasing and Loan Services
Not Specified
Digital Product Manager
✦ New
Salary not disclosed
Miami, Florida 1 day ago

Simplex Group is seeking an experienced Digital Product Manager to lead the discovery, strategy, and delivery of digital products that solve real customer problems and drive measurable business outcomes as part of our digital transformation.

This role is responsible for deeply understanding customer needs, business objectives, and technical constraints—and translating that understanding into a clear product vision and prioritized roadmap. The Digital Product Manager will focus on how products are designed, packaged, priced, delivered, and experienced by customers—including digital experiences through our portal and mobile app; while partnering closely with design, software engineering, marketing, sales, and operations.

The ideal candidate is outcome-driven, not feature-driven. You are comfortable making hard prioritization decisions, testing assumptions, and using data and customer insight to guide direction. You empower teams with clarity rather than control, and you measure success by customer impact and business results—not output alone.

As Simplex Group modernizes how its products and services are delivered through digital channels, this role will be critical in shaping experiences that customers trust, adopt, and rely on. We are looking for a product leader who embodies strong product thinking and can help elevate how product is practiced across the organization.

About Simplex Group

For over 25 years, Simplex Group has supported trucking companies and owner-operators with DOT/FMCSA compliance management, tax and permitting services, commercial insurance, and operational solutions.

Simplex Group believes in respect and fairness; prizes quality and reliability; and is driven by a can-do attitude. Our culture fosters a team-oriented working environment where ideas and initiatives from all corners of the company are welcome. We have a clear vision and a thirst for success, and we're looking for team members who share our passion and drive.

Job Description & Responsibilities

The Digital Product Manager serves as the owner of Simplex Group's digital product vision and execution, responsible for ensuring that our digital solutions solve real customer problems while delivering measurable business outcomes.

This role leads product discovery and delivery for Simplex Group's customer-facing digital experiences—including the customer portal and mobile app—by deeply understanding customer needs, operational workflows, and business objectives.

The responsibilities of this position include:

● Define and execute the product vision and strategy for the Simplex customer portal and mobile app, aligned with company goals and customer needs

● Design and development of new products including their digital delivery and the user experience within the portal and mobile app

● Lead the end-to-end product lifecycle: discovery, requirements, design, development, QA, launch, and iteration

● Prioritize features and enhancements that drive engagement, self-service, and satisfaction for both new and existing customers

● Work closely with Operations and SMEs to convert service workflows into digital modules

● Develop expert-level understanding of the trucking industry including the customer personas, journeys and pain points through research, analytics, and direct customer feedback to create a differentiated product experience

● Collaborate closely with UX/UI designers to deliver seamless, modern, and accessible digital experiences

● Build strong feedback loops with sales and customer-facing teams to continuously refine products based on real-world input

● Stay ahead of industry and technology trends to identify new opportunities for innovation

● Ensure alignment between product, development, design, and operations on roadmap priorities and delivery milestones

● Define and refine the company's product portfolio including value propositions, service levels, and pricing models by partnering with sales and finance

● Define, track, and report on product KPIs — including adoption, engagement, satisfaction, retention, revenue, and margin impact

● Collaborate with marketing to develop positioning and go-to-market materials for new or refined services

● Drive iterative improvements to UX, workflows, and automation to increase customer value

Qualifications

● 7+ years in Product Management, preferably with ownership of digital products

● Proven track record leading digital product strategy and delivery, including UI/UX design

● Experience in logistics, transportation, or a regulated industry strongly preferred

● Strategic thinker with strong operational and analytical skills

● Deep understanding of how to translate customer needs into offerings

● Exceptional communication and stakeholder management skills

● Data-driven decision-maker with strong business acumen and financial understanding

● A visionary who likes to create and push boundaries to create differentiation in the market

Compensation & Benefits

● Medical, Vision, and Dental

○ 100% Employer Paid (for Simplex Associate)

● PTO & Company Paid Holidays

● Employee Life Insurance

● 401k with Employer Match

● Job type: Full time (in-office)

● Location: Doral, FL

  • ○ Not a remote position
Not Specified
Associate Consultant (Summer 2026 Start)
✦ New
Salary not disclosed
Miami, Florida 1 day ago

Associate Consultant – May 2026 Graduates

Location: Brickell, Miami, FL (Onsite)

Compensation: $40,000 base salary + uncapped commission (OTE: $75,000–$95,000)

About Lumicity

Lumicity is a specialist recruitment consultancy within the G2V Group, partnering with businesses across Technology, Life Sciences, CleanTech, Construction, and Engineering. We are known for building high-performing teams by investing heavily in training, development, and long-term career growth. Our Miami office is a fast-growing, high-energy environment where performance is recognized, development is prioritized, and progression is earned.

The Opportunity

We are hiring May 2026 graduates to join our Miami office with a June 2026 start date. As a Recruitment Consultant, you will operate a full 360 desk, owning the entire recruitment lifecycle from business development to candidate placement and account management.

This role is ideal for recent graduates motivated by results, financial growth, and a clearly defined career path. It is a fully in-office role offering real responsibility from day one, hands-on training, and a transparent path into senior and leadership positions.

What You'll Do

  • Build and manage relationships with clients to understand hiring needs and business objectives
  • Develop new business through outbound sales activity and strategic account growth
  • Source, interview, and consult high-caliber candidates within a specialized market
  • Guide candidates and clients through the full hiring process from first call to placement
  • Manage multiple processes simultaneously with urgency, accuracy, and professionalism

What We're Looking For

  • May 2026 graduates or recent graduates ready to begin their career in June 2026
  • Goal-driven individuals with a strong work ethic and competitive mindset
  • Self-starter with strong communication skills
  • Organized, reliable, and comfortable using modern digital tools
  • Motivated by goals, performance, and financial rewards
  • Thrives in fast-paced, team-oriented environments
  • No prior recruiting experience required

Growth & Compensation

  • Uncapped commission with transparent earning potential (OTE: $75,000–$95,000 Year 1, $120,000–$140,000 Year 2)
  • Clear, performance-based promotion path into Senior and Leadership roles
  • Ongoing training and mentorship from an award-winning internal L&D team
  • 100% employer-covered medical, dental, and vision insurance
  • 15 days PTO + holidays (additional PTO upon promotion)
  • 401(k) match, monthly team lunches, and incentive team trips (Cabo, Vegas, Bahamas)

Our Miami Culture

Our Brickell office is collaborative, driven, and high-accountability. We work hard, support one another, and celebrate wins together. You'll be surrounded by people who want you to succeed and leaders who are invested in your growth.

Launch your career after graduation with one of the fastest-growing recruitment teams in the industry.

Not Specified
Procurement Lead
✦ New
🏢 Grip
Salary not disclosed
Miami, Florida 1 day ago

About Grip:

Grip is redefining cold-chain logistics for direct-to-consumer (DTC) eCommerce brands.

Founded in 2022 by former ButcherBox executives, Grip combines advanced technology

with a nationwide fulfillment network to optimize the shipping of perishable goods. Our

proprietary Smart Logistics Engine analyzes over 25 million data points daily—including

weather patterns, carrier performance, and real-time temperatures—to make intelligent,

package-level shipping decisions. Grip's Pulse Order Management System (OMS) offers

real-time inventory tracking, batch traceability, and seamless integration with platforms

like Shopify. This end-to-end solution provides brands with complete visibility and

control over their supply chain, eliminating the need for multiple third-party tools. With

strategically located temperature-controlled fulfillment centers, Grip can reach over 80%

of the U.S. population within 24 hours. Our mission is to empower DTC brands to scale

efficiently by providing innovative logistics solutions tailored to the unique challenges of

shipping.

Job Description:

We're looking for a strategic and hands-on Procurement Lead to lead all end-to-end procurement activities at Grip. From identifying and onboarding new suppliers to negotiating pricing, managing contracts, and developing alternative product solutions, you'll play a critical role in ensuring we have the right products, at the right time, at the right cost. You'll also own the Sales & Operations Planning (S&OP) process, aligning supply with customer demand and optimizing costs across our fulfillment network. This role requires a blend of strategic thinking and operational execution, as well as a strong ability to build lasting relationships with vendors and internal teams.

Specific responsibilities:

  • Own the full procurement lifecycle — from supplier research and evaluation to contract negotiation and performance management.
  • Identify and engage new and strategic vendors that align with Grip's growth and quality standards.
  • Negotiate competitive pricing, terms, and service agreements to maximize value.
  • Develop and maintain alternative sourcing strategies, including packaging solutions, to meet evolving customer needs.
  • Lead the S&OP process to align supply plans with demand forecasts, improving availability while reducing excess cost.
  • Partner cross-functionally with Operations, Finance, and Customer Experience teams to ensure supply chain alignment with company objectives.
  • Track and report on supplier performance, cost savings, and supply continuity metrics.
  • Drive process improvements in procurement workflows, supplier onboarding, and inventory planning.
  • Using procurement software and tools to streamline processes and enhance data analysis.
  • Evaluating and recommending improvements to procurement policies and procedures.

What You Bring:

  • 2–5+ years of experience in supply chain management or management consulting roles.
  • Strong negotiation and vendor management skills.
  • Solid analytical skills and proficiency with spreadsheets, dashboards, and procurement tools.
  • Ability to thrive in a fast-moving, ambiguous environment while juggling multiple priorities.
  • Clear communicator and relationship builder across internal teams and external partners.

Equal Employment Opportunity Statement: Grip is an equal opportunity employer, dedicated to complying with all applicable non-discrimination laws. We are committed to providing an inclusive workplace environment, where all employees and applicants are treated with

respect and without discrimination based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, genetic information, or any other characteristic protected by law.

Not Specified
Bilingual Inside Sales Representative (English/Spanish)
✦ New
🏢 AT&T
Salary not disclosed
Miami, Florida 1 day ago

This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish.

This position reports to our 600 NW 79th Avenue, Miami, FL 33126 location.

If selected, you must be able to report to this location.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology.

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer.

Every interaction is an opportunity to introduce the latest technology, services and offers.

While you drive to meet your daily and monthly sales goals, you'll help our customers stay connected to what matters the most.

How you'll make an impact As a Business Premier Service Consultant, you'll assist Business customers with requests, questions, and inquiries on all products and services offered.

In this multi-faceted role, you'll be trained to address a broad range of customer service call types including, billing, collections, retention, service activations and changes, credits and adjustments, troubleshooting, advanced technical support and more.

You'll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records.

Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services.

Your consultative approach will help you meet monthly sales goals and to ultimately deliver an outstanding customer experience.

What your day-to-day will look like · You'll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of AT&T's products and services to effectively service and retain customers.

· You'll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T's products and services.

· You'll also engage Tier 3 support (network and IT), third party vendors and suppliers as needed to address issues, service faults and provide customer resolution.

· With your vital knowledge, you'll handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service.

· You'll use your problem-solving skills to troubleshoot and resolve various customer-impacting issues such as voice and data, that span multiple networks and elements.

You'll need to keep up with changes to technology and applications, so you can provide the best resolution for the customer.

· Get customers up and running with the latest products and services such as air cards, USB devices, as well as AT&T-provided software & applications.

· In this full-time position (40 hours/week) you'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service.

What we're looking for · Call center or customer service experience.

· Flexibility to work any schedule during hours of operation of 7:45am
- 7pm Monday
- Friday is essential.

Specific job assignments may require day, evening, weekend, or holiday hours.

Occasional overtime may be required.

· Desire to work onsite in one of our call centers.

What you can look forward to Bringing your bilingual skills boosts your earnings with a special pay differential on top of your regular pay! We offer paid training as well as resources to encourage your career growth.

Our Business Inbound Call Center Sales earn $23.55 per hour plus an additional 300% (capped) on commissions if all sales goals are met/exceeded.

Not to mention all the other amazing rewards that working at AT&T offers.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.

There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

Paid Parental Leave Medical/Dental/Vision coverage 401(k) plan Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Career possibilities are limitless with AT&T.

You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions.

If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! connectourcustomers Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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Not Specified
Call Center Bilingual Sales Representative (English/Spanish)
✦ New
🏢 AT&T
Salary not disclosed
Miami, Florida 1 day ago

This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish.

This position reports to our 600 NW 79th Avenue, Miami, FL 33126 location.

If selected, you must be able to report to this location.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology.

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer.

Every interaction is an opportunity to introduce the latest technology, services and offers.

While you drive to meet your daily and monthly sales goals, you'll help our customers stay connected to what matters the most.

How you'll make an impact As a Business Premier Service Consultant, you'll assist Business customers with requests, questions, and inquiries on all products and services offered.

In this multi-faceted role, you'll be trained to address a broad range of customer service call types including, billing, collections, retention, service activations and changes, credits and adjustments, troubleshooting, advanced technical support and more.

You'll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records.

Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services.

Your consultative approach will help you meet monthly sales goals and to ultimately deliver an outstanding customer experience.

What your day-to-day will look like · You'll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of AT&T's products and services to effectively service and retain customers.

· You'll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T's products and services.

· You'll also engage Tier 3 support (network and IT), third party vendors and suppliers as needed to address issues, service faults and provide customer resolution.

· With your vital knowledge, you'll handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service.

· You'll use your problem-solving skills to troubleshoot and resolve various customer-impacting issues such as voice and data, that span multiple networks and elements.

You'll need to keep up with changes to technology and applications, so you can provide the best resolution for the customer.

· Get customers up and running with the latest products and services such as air cards, USB devices, as well as AT&T-provided software & applications.

· In this full-time position (40 hours/week) you'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service.

What we're looking for · Call center or customer service experience.

· Flexibility to work any schedule during hours of operation of 7:45am
- 7pm Monday
- Friday is essential.

Specific job assignments may require day, evening, weekend, or holiday hours.

Occasional overtime may be required.

· Desire to work onsite in one of our call centers.

What you can look forward to Bringing your bilingual skills boosts your earnings with a special pay differential on top of your regular pay! We offer paid training as well as resources to encourage your career growth.

Our Business Inbound Call Center Sales earn $23.55 per hour plus an additional 300% (capped) on commissions if all sales goals are met/exceeded.

Not to mention all the other amazing rewards that working at AT&T offers.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.

There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

Paid Parental Leave Medical/Dental/Vision coverage 401(k) plan Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Career possibilities are limitless with AT&T.

You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions.

If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! connectourcustomers Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

d24ad0b8-823f-4e68-a892-2986ccdf7392

Not Specified
Call Center Bilingual Sales and Retention Representative (English/Spanish) - Hybrid
✦ New
🏢 AT&T
Salary not disclosed

Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting sessions in the Miami, FL area on Thursday, March 12th, 2026.

Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 600 NW 79TH AVE MIAMI FL 33126 Date: Thursday, March 12th, 2026.

Time: 10:00 AM
- 3:00 PM Save time and apply and complete testing ahead of time.

This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish.

This hybrid-remote position reports to our 600 NW 79th Avenue, Miami, FL 33126 location.

If selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology.

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer.

Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Pay Transparency: Our premier service consultant position earns $20.17 hourly commissions if all sales goals are met .

With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.

Not to mention all the other amazing rewards that working at AT&T offers.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.

Identify upselling opportunities and close deals to reach your sales and commissions targets.

Accurately resolve issues related to service, billing, payments, and collections.

Explain bills and product features clearly.

Troubleshoot basic problems and seek higher support if needed.

Build customer confidence and loyalty by resolving issues.

Support various customer inquiries, including technical issues.

Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.

Paid training to set you up for success.

Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.

There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).

AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).

You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T.

You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.

If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling.

Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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Remote working/work at home options are available for this role.
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