Information Technology Jobs in Chicago

Bilingual Administrative Assistant (Temporary)

Location (city, state): Chicago, IL

Industry: Hospitality / Corporate Finance

Compensation: $22.00–$26.50 per hour

Work Schedule:

37.5 hours per week

Monday–Thursday on-site

Fridays remote, unless in-person meetings require attendance

8:30 AM–5:00 PM

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with a well-established global organization within the hospitality industry seeking a Temporary Administrative Assistant to support its Finance department at corporate headquarters. This opportunity is due to an increased workload and will provide high-level administrative exposure supporting senior leadership.

This assignment is expected to run through early August 2026, with potential extension through the fall.

Job Description:

The Administrative Assistant will provide comprehensive support to senior-level executives within a fast-paced corporate environment. This role requires strong organizational skills, professionalism, and the ability to manage multiple priorities while maintaining attention to detail. The ideal candidate is proactive, adaptable, and comfortable supporting VP and SVP-level leadership.

Spanish bilingual skills are strongly preferred, as the role involves communication with a high volume of Spanish-speaking employees.

Key Responsibilities:

• Manage complex executive calendars, including coordinating meetings across multiple time zones
• Arrange internal travel logistics and process related documentation
• Prepare, submit, and reconcile expense reports
• Process invoices and financial documentation using internal systems
• Draft internal communications, announcements, and correspondence
• Prepare meeting materials including agendas and follow-up documentation
• Provide administrative backup support to other team members as needed
• Maintain confidentiality when handling sensitive information
• Partner closely with the Executive Assistant to ensure seamless executive support

Qualifications:

• Bilingual Spanish highly preferred
• Minimum of 3 years of administrative experience in a corporate setting
• Experience supporting senior leadership required
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Experience managing expense reports and invoice processing
• Familiarity with expense management systems such as Oracle or Concur preferred
• Experience coordinating travel arrangements
• Strong written and verbal communication skills
• Ability to manage multiple competing priorities with minimal supervision
• Bilingual Spanish preferred

Additional Details:

• Temporary assignment through early August 2026, with possible extension
• Business casual dress code
• Equipment provided
• Background check required prior to start
• Interview process includes an initial virtual interview followed by a second round with senior leadership

Perks:

• Hybrid schedule with remote flexibility on Fridays
• Exposure to executive-level operations within a global organization
• Opportunity to work in a professional corporate headquarters environment
• Long-term temporary assignment with potential extension
• High-visibility role within the Finance department

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

NONNI'S FOODS, LLC

Position: Office Manager

Department: People and Organization / Workplace Management

Reports To: Vice President, People & Organization

Location: Chicago, IL

Work Arrangement: Onsite

About Nonni's

Nonni's Foods is crafting premium baked experiences that bring joy to everyday moments.For over 30 years, we've been baking authentic Italian biscotti and specialty cookies that deliver both indulgence and quality. Nonni's is perfectly positioned at the intersection of premium quality and accessible luxury. And our products can be found in most major retailers across the USA and Canada.

Now part of the Ferrero ecosystem, one of the world's most respected family-owned sweet, packaged food companies — Nonni's is entering an exciting new chapter.We're combining our artisan baking heritage with Ferrero's global scale and resources to become their North American growth platform for premium baked goods, while staying true to the quality and authenticity that made Nonni's a household name.

We're building something enduring: a brand that brings people together, a culture that values craftsmanship and integrity, and a team that takes pride in making something truly special.

Job Overview:

The Office Manager serves as the operational hub for Nonni's Chicago headquarters, ensuring a welcoming, well-run workplace while providing hands-on HR administrative support. This role spans front-office operations, facilities coordination, and people team support — and is central to delivering a consistent, high-quality employee and visitor experience as we settle into our new home at the Old Post Office.

This position is critical to maintaining operational excellence during an exciting period of growth and integration following Nonni's acquisition by Ferrero in October 2024. As we transition to our new Chicago headquarters in the Old Post Office building, this role will be instrumental in ensuring continuity of operations, supporting our team through change, and establishing exceptional workplace standards that reflect both Nonni's artisan heritage and Ferrero's world-class operational excellence.

The ideal candidate is a proactive, detail-oriented professional who thrives in a fast-paced environment, enjoys working with people, and takes pride in creating an exceptional workplace experience. This position requires strong organizational skills, discretion with confidential information, and the ability to manage multiple priorities while maintaining a positive, professional demeanor. Reporting to the People and Organization VP, this role partners closely with leadership, facilities, IT, and all functional teams to deliver seamless support.

Key Responsibilities:

Front Office & Reception

• Serve as the first point of contact for visitors, vendors, and employees, providing a warm and professional welcome
• Coordinate visitor management including guest check-in, issuing badges, and ensuring security protocols are followed
• Oversee conference room scheduling and ensure rooms are meeting-ready with necessary equipment and materials
• Handle incoming and outgoing mail, packages, and courier services

Office Management & Facilities

• Manage office supplies inventory and vendor relationships to ensure cost-effective, timely procurement
• Coordinate office equipment maintenance and liaise with IT, procurement, and facilities teams for prompt resolution
• Oversee workspace organization, including coordination of moves, space planning, and workspace setup for new hires
• Maintain kitchen and common areas, including coordinating snack and beverage supplies
• Support transition activities related to the new Chicago headquarters in the Old Post Office building
• Ensure workplace health, safety, and emergency preparedness protocols are maintained
• Monitor and manage office-related expenses within budget

Administrative & HR Support

• Serve as a first point of contact for employee workplace questions and requests, routing to appropriate resources
• Support internal communications by distributing company announcements and coordinating messaging
• Partner with the People & Organization team on company-wide initiatives and employee engagement activities
• Assist with special projects and initiatives as assigned

Behavioral Competencies:

• Self-directed with strong follow-through and execution discipline
• Exceptional attention to detail
• Results-oriented with strong execution discipline
• Collaborative approach to cross-functional partnerships
• Clear, professional communicator — written and verbal
• Adaptability and resilience in fast-paced, evolving environments
• Cultural sensitivity and ability to work effectively in multicultural/multinational settings

Education and Qualifications:

Minimum Requirements

• Associate or Bachelor’s degree in Business Administration, Human Resources, or related field or equivalent work experience
• 3–5 years of experience in office management, HR administration, or corporate facilities support
• Experience in a corporate office environment, preferably in food manufacturing
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Working knowledge HRIS systems and office management software preferred
• Excellent interpersonal and communication skills with a warm, professional demeanor
• Strong organizational skills with exceptional attention to detail and ability to multitask
• Experience with office management procurement and budget management
• Demonstrated ability to handle confidential information with discretion and maintain confidentiality
• Proactive, self-motivated approach with ability to work independently

Preferred Qualifications

• Experience supporting a recently acquired or integrated organization
• Bilingual capabilities (English/Spanish) preferred
• Event planning and coordination experience
• Experience with facilities management or office relocation projects
• HR certification (PHR, SHRM-CP) or working toward certification

Working Conditions:

• Full-time position based in Chicago, IL (onsite position)
• Standard business hours: Monday – Friday, 8:00 AM – 5:00 PM with flexibility as needed
• Professional office environment
• Occasional light lifting (up to 25 lbs) for office supplies and event setup

What We Offer:

• Competitive compensation package commensurate with experience
• Comprehensive benefits including medical, dental, vision, and 401(k) with company match
• Opportunity to shape the future of a growing premium food brand backed by global resources
• Access to Ferrero’s global expertise, best practices, and career development opportunities
• Collaborative culture that values innovation, quality, and excellence
• Work-life balance initiatives and flexibility as needed

Our Commitment to Diversity, Equity & Inclusion

At Nonni’s Foods, LLC, we believe that diversity drives innovation and strengthens our ability to serve our customers and communities. We are committed to building an inclusive workplace where every employee feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively seek to create a diverse team that reflects the communities we serve and the customers we delight.

We are proud to be an Equal Opportunity Employer and celebrate diversity in all its forms, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, and all other protected characteristics.

We encourage applications from candidates of all backgrounds and are dedicated to fostering a workplace culture of belonging where everyone can thrive.

Nonni's Foods, LLC | A Ferrero affiliated Company

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Human Resources Generalist to join their team. This is a hands-on HR Generalist role in a dynamic, people-centered environment. This is an excellent opportunity for an HR professional who enjoys wearing multiple hats, influencing the full employee lifecycle, and partnering closely with leadership to build scalable HR practices. This role blends recruiting, HR operations, and HRIS ownership, making it ideal for someone who is both relationship-driven and systems-savvy.

Key Responsibilities:

Talent Acquisition & Workforce Support:

• Manage full-cycle recruiting for both hourly and salaried positions across multiple locations.
• Partner with hiring leaders to understand workforce needs and deliver a strong candidate experience.
• Support onboarding processes to ensure new hires are set up for success from day one.

HR Operations & Employee Lifecycle:

• Serve as a key point of contact for employees regarding policies, procedures, and HR programs.
• Support performance management, employee relations, and day-to-day HR guidance.
• Maintain accurate and compliant personnel records across all stages of employment.

HRIS & Data Integrity:

• Own and maintain HR data within the organization’s HRIS platform.
• Generate standard and ad hoc reports to support leadership decision-making.
• Ensure data accuracy, compliance, and process consistency across systems.

Organizational Support & Culture:

• Assist with job documentation, role alignment, and organizational structure initiatives.
• Contribute to employee engagement efforts and internal communications.
• Support special HR projects as the organization continues to grow and evolve.

Qualifications and Skills:

• Bachelor’s degree in Human Resources, Business, or a related field.
• 3+ years of progressive HR experience.
• Proven experience supporting recruiting and hiring initiatives.
• Hands-on experience working with an HRIS platform (ADP Workforce Now is preferred).
• Bilingual in Spanish is highly preferred.
• Strong communication skills with the ability to interact confidently at all levels of the organization.
• Ability to manage multiple priorities in a fast-paced environment.

Compensation Range: $75,000 - $90,000

Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.

If you are a passionate Human Resources Generalistlooking for anew and rewarding career, please apply today! You don’t want to miss out on this opportunity!

LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn’t a perfect match.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

Job Title: Administrative Coordinator (Sales Support)

Location: Remote (U.S. Based)

Industry: Hospitality

Compensation: $22.00 – $25.50/hour

Work Schedule: Monday – Friday, 8:30 AM – 5:00 PM

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is hiring for our client, a global organization within the hospitality industry that operates a large portfolio of hotel and resort properties worldwide. The company is known for its commitment to delivering exceptional service and creating meaningful experiences for guests and employees alike.

Job Description:

Our client is seeking a remote Administrative Coordinator to provide operational and administrative support to a national sales team. This role is ideal for a highly organized professional who enjoys managing multiple priorities, working with data and reporting tools, and collaborating with cross-functional teams in a fast-paced environment. The Administrative Coordinator will help ensure smooth day-to-day operations by supporting reporting systems, preparing presentations, and coordinating administrative processes.

Key Responsibilities:

• Provide administrative support to the sales organization and assist with coordination of daily operations

• Maintain and support internal sales systems and reporting platforms

• Compile and validate reporting data and translate system information into organized spreadsheets and reports

• Assist with preparation of presentations, charts, and visual materials for internal and client-facing meetings

• Manage calendars, schedule meetings, and coordinate travel-related requests when needed

• Process expense reports and maintain documentation accuracy

• Draft and edit professional correspondence and internal communications

• Support client-related requests and assist with special projects for the sales team

• Handle sensitive information with a high level of discretion and professionalism

Qualifications:

• Minimum of 2 years of professional administrative or coordination experience within hospitality

• High school diploma required

• Strong proficiency in Microsoft Office, particularly Excel, Word, Outlook, and PowerPoint

• Ability to create polished presentations, charts, and reporting documents

• Excellent written and verbal communication skills

• Strong organizational and time management skills with the ability to manage multiple priorities

• Ability to work independently in a remote environment while collaborating with a team

• Experience within hospitality, travel, or hotel sales environments

• Familiarity with hotel or sales reporting systems is preferred

Additional Details:

• 100% remote opportunity (equipment will be provided)

• Contract assignment expected to run through early October 2026

Perks:

• Opportunity to support a well-established global hospitality organization

• Collaborative and fast-paced team environment

• Long-term contract opportunity with potential to gain valuable industry experience

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Sports Marketing & Team Sales Representative

This remote position covers the Central Northern United States, with a primary focus on the states of Minnesota, Iowa, Missouri, Wisconsin, and Illinois. We are currently looking to fill this role with a candidate based in the Chicago area.

PIONEERING BRANDS THAT MAKE LIFE BETTER

We’re Pentland Brands, the people behind some of the world’s best-loved sports, outdoor and lifestyle brands.

Speedo is a part of the Pentland Brands Limited Family.

We are a global family business bringing some of the most loved active and footwear brands to millions of people around the world.

We own Speedo, Endura, Berghaus, Canterbury of New Zealand, Mitre, Ellesse and we’re the UK licensee for Kickers. Our products are available in over 190 countries and are sold either directly by Group companies or are represented by licensees and distributors.

All our brands have their own unique identities and every one of them is powered by Pentland. We have more than 1,200 employees worldwide and we’re always on the lookout for talented, enthusiastic people to help shape our future.

We celebrate differences and give everyone the freedom to innovate and develop, be it through creative working environments or learning opportunities. Our brands are there in the moments that matter - being there for more people, in more of those moments, drives everything we do.

At Pentland, we’re guided by four principles, we use these to make sure we’re not only doing a great job, but we’re doing it in the right way:

• Success is a team game
• With clarity and courage
• Better as standard
• In good conscience

We believe in building brands for the world to love, generation after generation. Your potential is our potential and together we can build and grow brands that last.

KEY PURPOSE:

The Sports Marketing and Team Sales Representative will manage a territory that includes teams and clubs. This position will be responsible for managing contract deliverables for sponsored teams, athletes, and coaches while actively driving team sales through sponsorship and promotional programs. The SMR will also support sales and accounts at events.

PRIMARY RESPONSIBILITIES:

Sponsorship

• Identify and create new team contracts to leverage sponsorships within local swim teams markets.
• Review details of sponsorship contracts and agreements with Speedo coaches.
• Review and carryout sponsorship details, event outfitting, event participation with Speedo sales reps and Team Dealers.
• Carryout sponsorship details, event outfitting, and event participation with sponsored teams.
• Coordinate orders through B2B sponsored team website for equipment for teams attending National meets.
• Maintain Salesforce team sponsorship database with all team and coach contract deliverables, financial responsibilities, and coach/team contact details.
• Assist in forecasting potential promotional items and product needs for Speedo incentive programs.
• Reference contracts for all outfitting to ensure teams are staying within contract allotment.
• Following up with teams, dealers, and reps regarding outstanding orders.
• Maintain team sponsorship database with order numbers, team notes, and remaining support allowance.
• Coordinate all team sales details with AE and Team Dealer, yearly.
• Present contracts in person to decision makers, ensuring all parties understand obligations in full and how they will be fulfilled.
• Review contracts regularly ensuring obligations are being met by all parties.
• Effectively manage the travel budget to optimize team visits and swim meet responsibilities.
• Present product line to teams yearly to confirm outfitting which should be shared with Team Dealer.
• Work with AE, Team Dealer and Sports Marketing Manager to identify new teams.
• Review all aspects of Speedo sponsorship programs, contracts, and teams/coaches under agreement with Team Dealers.
• Coordinate with Sales Rep and Sports Marketing Manager to manage information, sponsorship, and promotional programs with Team Dealer Ambassadors.
• Engage with partners on the pool deck at events. make contact and build relationships with coaches, athletes, and event personnel.
• Maintain a professional appearance at all events and meetings.

Event fulfillment

• Attend industry events, National/Local swim meets and tradeshows.
• Work with selected accounts and sales reps at various events to promote brand.
• Assist with on-site booth set-up, merchandising, and restocking.
• Work with Athlete Coordinators to organize on-site athlete appearances and leverage appearances in the local competitive swimming community.
• Coordinate local market promotions linked to events and clinics.
• Coordinate Speedo role with organizing committee to maximize brand presence.
• Coordinate with AE on local marketing promotions linked to events and clinics.

Product

• Liaison to athletes and coaches in development and testing.
• Link to merchandising department on technical product development and feedback from the field.
• Coordinate branding and launch of new product with respect to athletes, teams, coaches, events, and dealers.
• Assist in forecasting potential promotional items and product needs for Speedo incentive programs.

QUALIFICATIONS & EXPERIENCE:

• Minimum 3- 5 years’ experience in Competitive Swimming and detailed knowledge of the swim industry.
• Bachelor’s degree, in a related field of study, or equivalent functional experience.
• Flexible and adaptable in a fast-paced environment.
• Ability to multi-task and complete projects.
• Strong communication, presentation skills.
• Retail math skills.
• Proficient in Microsoft Office Applications.
• Outside sales and support role with basic office responsibilities.
• Physically need to support events by lifting up to 25lbs, standing for long periods of time.
• Heavy computer and phone use.
• Private and public speaking required.
• Travel 60% of the time.
• Valid Driver's License and insured automobile OR reliable transportation for travel within territory.
• The position is based within selected territory.

Pay Range: $65,000 - $75,000 annually

Base pay is a portion of our total compensation package and determined within a range that allows growth and development within your role. Your base pay will be determined based on experience, skills and qualifications.

Pentland Brands and Speedo are an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, we have a strong corporate commitment to inclusion, diversity and to ensuring that all current and future associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, applicants are asked not to disclose salary history information.

I am partnering with a top Chambers ranked law firm that is seeking a Real Estate Attorney to join its growing practice in Chicago.

The successful candidate will advise clients on a broad range of commercial real estate transactions and related matters, including commercial real estate equity and finance.

Responsibilities include:

• Handling commercial real estate acquisitions and dispositions
• Drafting and negotiating purchase and sale agreements, leases, and related documents
• Advising on financing transactions, including lender and borrower-side work
• Managing due diligence, title, and survey review
• Coordinating closings and working directly with clients, lenders, and opposing counsel

Requirements:

• JD ideally gained from a t.40 nationally ranked law school.
• Active bar membership in the state of Illinois.
• 3+ years of commercial real estate experience that ideally includes real estate equity and/or real estate finance experience.
• Strong drafting and negotiation skills.
• Experience handling matters independently with appropriate supervision.
• Team-oriented mindset with strong client-service skills.

The firm is offering:

• Compensation ranging from $250k to $350k (depending on experience).
• Flexible or hybrid working arrangements
• Exposure to sophisticated commercial real estate matters from national and international clients.
• Clear pathway and support for career progression.
• Collegial, entrepreneurial firm culture.
• Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan.
• Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

• Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

I am working with a highly reputable full-service firm, that is seeking a senior Real Estate Attorney to join its growing practice group in Chicago.

The successful candidate will join as a senior associate/partner. They will advise clients on a broad range of commercial real estate transactions and related matters, including development.

Responsibilities include:

• Handling commercial real estate acquisitions and dispositions
• Drafting and negotiating purchase and sale agreements, leases, and related documents
• Advising on financing transactions, including lender and borrower-side work
• Managing due diligence, title, and survey review
• Coordinating closings and working directly with clients, lenders, and opposing counsel

Requirements:

• JD ideally gained from a nationally ranked law school.
• Active bar membership in the state of Illinois.
• 7+ years of commercial real estate experience.
• No book of portal business is required.
• Team-oriented mindset with strong client-service skills.

The firm is offering:

• Compensation ranging from $200k to $280k (depending on experience).
• Flexible or hybrid working arrangements
• Exposure to sophisticated commercial real estate matters from national clients.
• Clear pathway and support for career progression.
• Collegial, entrepreneurial firm culture.
• Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan.
• Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

• Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Position Overview

As a Customer Support & Account Resolution Specialist, you will be the primary point of contact for customers, agents, and business partners. This role blends customer care with account analysis, payment processing, and contract support. The ideal candidate is solutions-oriented, detail-driven, and committed to delivering a positive service experience while protecting financial accuracy and operational integrity. Please note that this role is a contract-to-hire opportunity and will operate Monday - Friday, 8am - 5pm.

Job Responsibilities

Customer Experience & Relationship Management

• Deliver professional, courteous, and solution-focused service across phone and written communication channels
• Address customer inquiries related to accounts, billing, contracts, and service requests
• Research and resolve disputes, discrepancies, and documentation issues
• Follow up to confirm complete and satisfactory resolution
• Maintain strict confidentiality of customer and financial information

Account & Payment Processing

• Process customer and partner payments within the loan management system
• Review contract financial details to ensure account accuracy
• Recommend account adjustments to management when appropriate
• Apply late fee waivers within established guidelines
• Manage reinstatements, cancellations, account holds, and payment applications

Contract & Partner Support

• Assist agents, dealers, and administrators with contract-related questions
• Clarify contract terms, including cancellation processes and coverage elements
• Investigate new, returned, or incomplete contract submissions

Correspondence & Documentation

• Review, sort, and respond to inbound customer correspondence
• Research account details and prepare written or verbal responses
• Update internal databases to reflect current and accurate information
• Process returned mail and conduct outreach to obtain updated information
• Generate reports, forms, and customer communications as needed

Requirements:

• Must have at least one year of recent high call volume customer service experience
• Must be comfortable commuting downtown Chicago, 3 days/week
• Must be able to pass a credit check
• Must be comfortable with contract-to-hire opportunities

Company Description

IDEC Corporation was founded in 1945 and is listed with the Tokyo Stock Exchange with the headquarters located in Osaka, Japan. IDEC designs, manufactures and markets control automation products throughout the world. The products which we develop with ardent devotion to safety, higher productivity and environmental improvements include switches, relays, PLCs, operator interfaces, explosion-proof products, and LED lighting. IDEC also provides customized control solutions, including robot system integration where absolute safety is required in places with people and robots working as a team.  

The Mission

With a customer-centric mindset, the Inside Sales Representative is responsible for supporting revenue growth and market expansion by proactively engaging customers, qualifying and nurturing leads, and providing day-to-day support to the outside sales team to help close sales opportunities. This role works closely with cross-functional teams and requires strong communication skills, sales acumen, and technical understanding to deliver a seamless and positive customer experience.

Primary Role Responsibilities

The Inside Sales Representative’s primary responsibility is to support the outside sales team by managing day-to-day sales activities, qualifying and developing opportunities, and ensuring timely and accurate follow-up with customers and distributors. This role also manages a portfolio of smaller and developing customer accounts, drives pipeline growth, and collaborates closely with marketing, product management, and field sales to support revenue growth and deliver a seamless customer experience. Key duties include: 

• Support the outside sales team by qualifying leads, developing opportunities, preparing and following up on quotes, and providing ongoing account and sales support. 
• Identify and qualify potential customers through outbound calls, emails, and other lead-generation activities 
• Serve as a primary point of contact for customers and distributors on pricing, quotations, and order-related inquiries in support of outside sales efforts 
• Own and manage a portfolio of smaller and developing customer accounts, including relationship management, opportunity identification, and closing sales 
• Coordinate closely with outside sales representatives to share account insights, schedule meetings, transition growing accounts, and ensure clear ownership and coverage 
• Respond to inbound inquiries, follow up on marketing-generated leads, training events and trade shows 
• Conduct research to understand customer needs, applications, pain points, and purchasing behavior 
• Prepare, deliver, and follow up on quotes, sample requests, and product information for both assigned accounts and outside sales support 
• Manage sales opportunities through the pipeline—from qualification through closing—using Salesforce CRM 
• Maintain accurate, timely, and complete customer, opportunity, and activity records in Salesforce to ensure pipeline visibility and forecast accuracy 
• Collaborate with marketing and product teams to align sales activities with campaigns, promotions, and product initiatives 
• Participate in ongoing training to strengthen product knowledge, sales skills, and understanding of IDEC solutions 
• Escalate complex technical questions, negotiations, or strategic opportunities to the Inside Sales Manager or outside sales team as appropriate 
• Consistently meet or exceed assigned sales targets, account growth goals, and activity metrics

Desired Work Experience, Qualifications, & Skills

• 2+ years of inside sales, sales support, or account management experience in a B2B sales environment 
• Hands-on experience using Salesforce as a CRM to manage accounts, opportunities, and sales activities 
• Strong customer communication and relationship-building skills 
• Proven ability to manage multiple accounts and priorities simultaneously 
• Highly organized with strong follow-up, time-management, and attention-to-detail skills 
• Team-oriented, self-motivated, and results-driven mindset 
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams) 
• Previous inside sales experience within industrial distribution and technical B2B sales organizations 
• Technical background or exposure to electronic components, industrial automation, controls, or related products 
• Ability to understand and discuss technical product features, datasheets, and basic specifications 
• Experience directly supporting outside or field sales teams 

Competencies

• Adaptability – Ability to be flexible and adjust to changes in your work environment. You can respond quickly to changing ideas, responsibilities, expectations, trends, strategies and other processes. Being adaptable also means possessing soft skills like interpersonal, communication, creative thinking and problem-solving skills. 
• Accuracy - Ability to detect errors in normal course of work by standard check or routine crosscheck. Errors resulting from inaccuracy would create minor confusion, delay or expense to correct the situation. 
• Dependability - Follows instructions, responds to management direction; Keeps commitments. 
• Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. 
• Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance. 
• Problem Solving - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. 
• Planning/Organization - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. 
• Communication and Interpersonal Skills - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills. 
• Collaboration – Ability to work with others to achieve a common goal; Building and maintaining relationships through shared responsibility, respect, and empathy. 

Additional Requirements

• May need to be available outside normal working hours should issues arise. 
• Must pass a security background check and drug screening. 
• Travel: Very Limited

Other Information

IDEC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, IDEC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training. 

Job Summary

Chicago South / Northwest Indiana

Sales Account Manager

The primary accountability for the sales function and for the Sales Account Manager individually is to drive profitable growth within their assigned geography in a manner consistent to corporate mission and values. A high performing Sales Account Manager delivers profitable organic growth through the use of consultative practices that educate a prospective customer on the clinical utility of Bako’s products and services. The Sales Account Manager holds lead accountability for acquiring and retaining new customers (those within their first year of using Bako). A Sales Account Manager should leverage available resources to create and implement tactics to achieve the company’s revenue and activity targets within their assigned geography. The Sales Account Manager is ultimately responsible for the revenue performance of their geography.

Knowledge, Critical Skills/Expertise, Position Requirements (Education, Experience, Licensure/Certifications)

• Completed a professionally administered consultative sales course, e.g. Integrity Sales

• Demonstrated ability to learn complex technical topics & articulate what was learned well. Ideal candidate will have knowledge of basic life sciences.

• Demonstrated experience in working independently with attention to detail

• Ability to learn and employ software platforms that are required, e.g., Salesforce, Microsoft Office

• Bachelor’s degree or equivalent required

• Two to five years of sales experience

• Health care services experience a plus

• Demonstrated analytical skills; capacity to use workflow tools and salesforce automation

• Experience in Clinical/Anatomic Laboratory (particularly Podiatry or Dermatology) is a plus

Tasks, Duties and Responsibilities

• Interacts with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics.

• Clinical Utility/Consultative Selling: The Sales Account Manager as their primary skill/attribute will possess a deep understanding of the clinical utility of Bako/Strata/CTS products and services. The Sales Account Manager will use a consultative process, specifically Integrity Sales, to outline how the clinical utility of the company’s products and services will serve to meet the need of a prospective customer and their patients. The Sales Account Manager will stay abreast of best practices in consultative sales as well as the clinical utility of all existing and new products developed.

• Initiative/Drive: The Sales Account Manager is internally motivated to serve our customers and his colleagues. The Sales Account Manager will support the appropriate strategies and tactics entered into by the company and its management (internal and external audiences). The Sales Account Manager will support the esprit de corps within their team that is consistent with company’s values. The Sales Account Manager ensures that he/she is well trained, well informed and aligned to company’s objectives. Docusign Envelope ID: 8F3F50DC-8CB3-4FDD-A668-4EF65F17F863

• Tools & Processes: The Sales Account Manager is capable of utilizing the company’s tools to improve the allocation of their personal resources. and the functionality within are critical to the success of the Sales Account Manager and the company. The Sales Account Manager will ensure that they engage fully in all training and become wholly facile with the tool. The Sales Account Manager will understand and use the analytical tools the company has developed for the use of the Sales Account Manager to improve outcomes (request training where the Sales Account Manager does not have appropriate skill sets) and update as directed by the Director of Sales.

• Company: The Sales Account Manager will complete all required training and operate within all established company policies and compliance guidelines. The Sales Account Manager on occasion will contribute to cross-functional teams that advance the completion of projects. The Sales Account Manager communicates appropriately, promptly, succinctly and through appropriate tools to internal team. The Sales Account Manager will be cognizant of all relevant company goals and specifically the expectations of performance for their role. The Sales Account Manager will operate within established expense budgets and guidelines.

• Customers & Markets: The Sales Account Manager will be an advocate for customer needs. The Sales Account Manager will have the capacity to concisely frame market information for improvement of the company’s performance. The Sales Account Manager is capable of articulating the market/customer information in a manner that those outside the commercial function will understand, e.g. what, who and meaning to the company. The Sales Account Manager is encouraged to engage with Company and industry content on LinkedIn, which is emerging as the leading social media platform for the podiatry industry.

Working Conditions

Remote work arrangement. Travel within established territory is required to manage sales territory. Occasional overnight travel may be required to attend medical conferences and corporate meetings.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 30 pounds (as needed during trade shows). Positions Supervised

No formal supervisory responsibilities.

Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

Employee