Information Technology Jobs in Chevy Chase

Staff UI/UX Designer - Essex Management

US Remote

Please remember to include a link to your online portfolio on your resume and if the site is password protected, how to access it so we can review.

This position supports "Essex, an Emmes Company". Essex is a biomedical informatics and health information technology-focused consultancy founded in 2009 and headquartered in Rockville, MD. The Essex team comprises experts with extensive experience in strategically developing and managing complex health and biomedical information programs for clients in the Federal Government, research academia, and private sectors.

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Primary Purpose

This role works as part of the Essex Modern Technology & Engineering (MT&E) team and will be focused on owning and driving the Human Centered Design (HCD) capability at the company. This is a senior Staff-level role with operational and strategic deliverables across client-facing projects and internal company initiatives. The role will be responsible for developing user interfaces, design system(s), and providing design strategy/leadership to support life science research in the public and/or private industry. This role will work on client project deliverables as well as in-house Essex deliverables to grow the overall Essex Human-Centered Design (HCD) capability. The role provides strong career growth opportunities in an innovative technology environment working with premier research organizations.

1. Own and drive the Human Centered Design (HCD) capability at
2. Lead the development of design solutions that solve complex and challenging UI/UX problems.
3. Meet with engineering team leads, and business and product owners to kick-off the design process at project inception.
4. Design clean, accessible, and modern UIs that adhere to the unified principles of a
   design system.
5. Develop documentation, including design process working practices, design system guides, and knowledge presentations.
6. Provide UI/UX design leadership and advocacy across multiple concurrent projects-both customer-facing and internal. Establish and guide the overall design vision, user-experience strategy, and brand direction for each initiative.
7. Work in a collaborative cross-functional team environment to deliver UI mocks and wireframes tied to features across all tiers in a CI/CD Agile environment.
8. Leverage any combination of UX research techniques (e.g., card sorting, story maps) to achieve the desired design deliverable goals.
9. Collaborate with cross-functional teams, when necessary, to complete cross-project initiatives (e.g., accessibility compliance, design system updates).
10. Mentor members of the design team to provide career path guidance.
11. Interview UI/UX design candidate(s) and provide evaluation/recommendation to the
    hiring manager.
12. Take ownership of the design interview and evaluation process. Define and improve the process based on industry conventions and evolving trends.
13. Own and drive in-house design projects that are used to improve the company's Human Centered Design (HCD) capabilities.
14. Contribute to the company's business development activity (e.g., providing design and branding content, and reviewing proposal responses.
15. Conduct Voluntary Product Accessibility Template (VPAT) reviews across multiple projects and BD initiatives.
16. Work effectively with teams outside of engineering across the Essex organization on key company and/or UI/UX branding initiatives.

1. A deep understanding of design techniques and principles involved in the production of conceptual prototypes and wireframes.
2. Subject matter expertise in accessibility, accessibility tools, VPAT reviews, application interaction design, and design systems and frameworks (Bootstrap, Foundation, USWDS).
3. Experience providing design and accessibility deliverables on multiple projects
   running concurrently.
4. Comprehensive experience using Adobe Creative Suite (Photoshop, Illustrator, XD)
5. Excellent understanding of and experience with design collaboration tools such as Figma.
6. Excellent communication (oral and written) and collaboration skills.
7. Strong analytical skills with the ability to communicate concepts and recommendations confidently to a variety of audiences.
8. Thorough, methodical, and exhibits meticulous attention to detail.
9. Working knowledge of the following technologies and software: LucidChart, HTML, and
   CSS (SCSS).
10. 10+ years of UI/UX design experience.
11. Possession of a Bachelor or Graduate degree in Design or Human-Computer Interaction.
12. A portfolio of professional UI/UX web design work.

Though not mandatory but bonus points for:

1. Possession of at least one of the following UI/UX certifications: UXC (Nielsen Norman Group UX Certification OR CUA (Human Factors International Certified Usability Analyst)
2. Experience working with USWDS (United States Web Design System).

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off

• Tuition Reimbursement

• 401k Retirement Plan

• Work From Home Anywhere in the US

• Maternal/Paternal Leave

• Casual Dress Code & Work Environment

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote

The SharePoint Analyst Lead analyzes user needs to determine functional and cross-functional requirements. Identifies resources required for each task. The SharePoint Analyst Lead is responsible for leading the functional and analytical aspects of the SharePoint Online (SPO) environment within the DOD365-J tenant. This role bridges the gap between business users, mission partners, and technical teams by analyzing user requirements, optimizing collaboration solutions, and ensuring operational continuity across SharePoint and integrated Microsoft platforms such as Power Automate, Power Apps, Power BI, and Dataverse. The SharePoint Analyst Lead supports modernization and migration efforts away from deprecated SharePoint features, provides Tier 2 and Tier 3 operational support, and ensures functional solutions comply with DISA and DoD policies. The position involves direct engagement with customers, developing and maintaining workflows, lists, and libraries, and driving user adoption of secure and efficient modern collaboration tools. This position plays a critical role in maintaining system performance, ensuring compliance with Service Level Agreements (SLAs), and providing actionable insights to leadership regarding system health, functional issues, and end-user experience.

This is an onsite position located within the National Capital Region. Individuals must reside within a commutable distance in order to work onsite full time.

Responsibilities Include:

• 
  
• Analyze user and mission partner requirements to determine functional and cross-functional SharePoint needs.
  
• Translate business requirements into functional site designs, workflows, and list/library structures within the modern SharePoint Online environment.
  
• Support the migration from deprecated SharePoint features (e.g., InfoPath, Classic Workflows, custom scripting) to modern SPO alternatives such as SPFx and the Power Platform (Power Automate, Power Apps, Power BI, Power Pages).
  
• Identify opportunities to leverage Microsoft's low-code/no-code tools to replace legacy processes and reduce reliance on custom applications.
  
• Document functional requirements, process flows, and configuration details to support governance, sustainment, and knowledge transfer.
  
• Ensure staffing aligns with customer requirements and that qualified personnel with appropriate clearances are assigned.
  
• Foster a culture of accountability, collaboration, and continuous improvement within the program team.
  
• Lead Tier 2 and Tier 3 functional support for SharePoint and Dynamics CRM service requests, incidents, and user inquiries (averaging ~90 tickets per month).
  
• Execute out-of-the-box customizations and configuration changes to support user needs, business intelligence dashboards, and workflow automation.
  
• Categorize service requests as Tier 2 support, new project work, or escalation candidates, and route accordingly.
  
• Manage ticket queue and ensure all tickets are assigned, acknowledged, and updated in compliance with SLAs.
  
• Communicate status updates to customers weekly (service requests) or every two business days (incidents) until closure.
  
• Resolve tickets within SLA timeframes and document all resolutions and lessons learned for inclusion in the knowledge base.
  
• Coordinate with the DISA J6 Tier I Service Desk, DEOS support teams, and higher-tier engineers when technical escalation is required.
  
• Maintain and update the list of all SharePoint site owners and points of contact (POCs) to ensure proper permissions management and accountability.
  
• Support performance monitoring of the SPO environment and assist in tracking metrics related to system availability, uptime, and user satisfaction.
  
• Participate in performance improvement initiatives, identifying functional or configuration-related bottlenecks and recommending corrective actions.
  
• Contribute to weekly and monthly reports with updates on service tickets, incidents, SLAs, and functional health metrics.
  
• Remediate functional-level IAVA findings in collaboration with security and architectural teams (e.g., addressing deprecated workflows or permissions risks).
  
• Collaborate with monitoring and operations teams to interpret system alerts related to SharePoint availability and proactively prevent downtime.
  
• Participate in meetings and reviews related to system performance, modernization initiatives, and process optimization.
  
• Promote adoption of modern SharePoint features, encouraging secure and efficient collaboration practices across the organization.
  
• Document and share best practices, standard operating procedures (SOPs), and configuration guides to support consistency and compliance.
  
• Act as the primary functional liaison between the business users, technical engineering teams, and governance stakeholders.
  

Required Skills, Qualifications and Experience:

• 
  
• Education/Experience: BA/BS in a technical or managerial discipline.
  
• Citizenship and Clearance:
  
  • 
    
  • US Citizenship is required.
    
  • Must have and maintain a current DoD Secret clearance.
    
  
  
  
• Experience: 5+ years of progressive experience in SharePoint functional analysis, administration, or solution delivery (with at least 2 years in SharePoint Online or DOD365-J environment).
  
• Demonstrated experience supporting end-users and mission partners with SharePoint configuration, Power Platform tools, and workflow development.
  
• Experience working in or supporting DoD environments preferred.
  
• Proficiency in designing and maintaining SharePoint lists, libraries, permissions, workflows, and site templates.
  

Preferred Qualifications:

• 
  
• ITIL Foundation or equivalent process management certification desirable.
  
• IAM III certification preferred: CASP+, CISSP, CISM, or other 8140 IAM certification.
  

Compensation: $110,000 - $130,000

This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

DNI is a Prime Contractor providing professional and technical support services to the Federal Aviation Administration (FAA)'s Strategy & Performance (ASP) Services organization. DNI support is critical in delivering high-quality technical and professional services to multiple AIT groups, ensuring standardized coordination, collaboration, and consistent processes across the organization:

The Senior Web Application Systems Administrator performs advanced technical analysis and system administration activities supporting enterprise web-based applications and infrastructure. This role evaluates technology solutions, develops recommendations aligned with business and security requirements, and supports the implementation, configuration, and maintenance of complex systems.

The position serves as a senior technical resource responsible for analyzing system integrations, supporting system upgrades and migrations, ensuring compliance with federal security requirements, and coordinating with internal stakeholders and software vendors. The Senior Web Application Systems Administrator provides both strategic insight and hands-on technical expertise to ensure systems operate securely, efficiently, and in alignment with organizational objectives.

Requirements

Conducts complex analyses that evaluate alternative solutions and delivers well-supported recommendations for optimal use of technology, balancing business needs with risk considerations.

Demonstrates a comprehensive understanding of system integrations across multiple technologies and business units, ensuring alignment with enterprise strategy and organizational objectives.

Leads analysis activities for large-scale, complex projects and strategic initiatives involving high risk, cost, or visibility, with impacts spanning multiple departments and external stakeholders.

Performs server and system administration activities in support of system upgrades, migrations, and operational maintenance, including the ability to execute migrations during off-hours as required.

Develops, maintains, and manages system configurations, Active Directory (AD) accounts and credentials, and related access controls in accordance with FAA security requirements.

Completes and maintains security documentation, including Authority to Operate (ATO) artifacts, in compliance with FAA and NIST security guidelines.

Works effectively with commercial software vendors supporting COTS products to troubleshoot issues, implement upgrades, and ensure system compatibility.

Develops and maintains comprehensive documentation, including requirements, alternatives analyses, recommendations, technical specifications, configuration changes, test scenarios, and test results.

Qualifications and Special Knowledge Requirements

• Bachelor's degree with twelve (12) years of relevant professional experience.
• Degree must be in Information Systems, Business Systems, Management Information Systems, IT Management, or a related field such as engineering, mathematics, or science.
• Formal certification(s) relevant to the area of expertise are preferred.

Knowledge, Skills, and Abilities

Performs system administration for web-based applications, ensuring reliability, security, and optimal performance across hosted environments. Highly proficient with Microsoft Internet Information Services (IIS), including configuration, deployment, troubleshooting, and performance tuning of web applications and services. Possesses strong understanding of how .NET applications and services interact with IIS, including application pools, worker processes, authentication methods, and pipeline configuration.

Ability to perform SQL Scripts for migrations and troubleshooting issues with vendor technical teams. Broad knowledge of ODBC connections, and various database concepts such as Redis. Available to perform scheduled migrations after hours.

Experienced in requesting, installing, renewing, and managing SSL/TLS certificates, including certificate signing requests (CSRs), private key management, and certificate binding within IIS. Knowledgeable in modern TLS protocols (TLS 1.2 and TLS 1.3), secure cipher suites, and industry best practices for encryption and secure communications. Familiar with disabling weak ciphers and protocols, maintaining compliance with security standards, and implementing HTTPS configurations to protect application traffic.

Additional experience includes log analysis, troubleshooting connectivity and certificate issues, coordinating with security teams and certificate authorities, and supporting secure deployment of enterprise web applications. Demonstrates strong documentation, change management, and incident response practices in production environments.

General proficiency in analytical practices, including the application of both standard and advanced analytical techniques and tools.

General knowledge of business processes, operational challenges, IT resources, and enabling technologies.

Demonstrated ability to perform server and system administration in complex enterprise environments.

Working knowledge of FAA-defined security requirements, NIST guidelines, and industry best practices related to system security, SSL/TLS, and risk management.

Experience supporting and administering environments using:

• Amazon Web Services (AWS)
• Windows Server Operating Systems (2019 or later)
• Internet Information Services (IIS)
• Microsoft .NET technologies
• Active Directory (AD) and Group Policy
• PowerShell
• Microsoft Gateway
• ODBC
• SQL Server and SQL scripting
• Splunk
• Redis

About Buildots

Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years... Until now.

Backed by leading VCs and deployed on hundreds of projects across North America, Europe, and the Middle East, Buildots enables a game-changing, performance-driven approach. Our customers include top global contractors, consultants, and owners - Intel, JE Dunn, Ledcor and Turner Construction, to name a few.

With over $160M raised and major expansion planned for 2026, this is a unique opportunity to join a fast-scaling company reshaping one of the world’s largest industries.

About the Role

This is your chance to take the lead in driving Buildots’ growth into untapped markets. As a New Logo Account Executive, you’ll be the tip of the spear; identifying, engaging, and closing high-value opportunities in the construction industry. You won’t just sell a product—you’ll champion a transformative technology that’s redefining how projects are delivered.

If you thrive on hunting new business, building trusted executive relationships, and turning conversations into long-term partnerships, this role gives you the platform, resources, and autonomy to make it happen.

Key Responsibilities

• Consistently achieve or exceed quarterly and annual sales quotas within targeted prospective accounts.
• Drive outbound prospecting initiatives while nurturing and expanding existing relationships.
• Take a consultative, partnership-driven approach—building trust, credibility, and long-term value with clients.
• Strategically map accounts to identify growth opportunities and deliver measurable business impact.
• Build, manage, and maintain a healthy, high-quality sales pipeline with accurate forecasting and reporting.
• Develop deep, enduring customer relationships that foster loyalty and advocacy.
• Proactively prioritize and follow through on customer needs to maximize mutual business outcomes.

Experience & Skills

We’re seeking a high-performing Account Executive with a proven track record in B2B sales, ideally in the construction industry, who thrives in a fast-paced, growth-oriented environment.

Preferred & Required Attributes

• Established relationships with construction executives and project teams in your region.
• True “hunter” mentality with a strong closing instinct.
• Exceptional listening skills with a keen ability to understand and align with customer and stakeholder needs.
• Uncompromising integrity, demonstrated through consistent and transparent actions.
• Positive energy, resilience, and a great sense of humor.
• Advanced stakeholder management and networking abilities across multiple levels of an organization.
• Passion for construction and/or technology, with a belief in the transformative power of innovation in the industry.
• Highly target-driven, persistent, and adaptable under pressure.
• Confident in engaging with diverse stakeholders across various roles, countries, and cultures; whether in person, by phone, or via video.

The pay range for this position at the start of employment is expected to be between $120,000-$130,000 per year, however, base pay offered may vary depending on multiple individualized factors. This role is also eligible for commission as part of compensation. The total compensation package for this position will also include other elements, including:

• Health, dental & vision insurance
• 401(k) retirement plan with employer match
• Paid time off (vacation and sick leave)
• Stock-option grants (for eligible employees)
• Hybrid working arrangement

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

*By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.

Are you ready to accelerate your career with a company redefining the future of robotics, AI, and computer vision? Prime Vision is rapidly expanding across North America, and we’re seeking a driven, strategic Inside Account Representative to help fuel that growth. This is a high‑impact role for a motivated sales professional who thrives in fast-paced, tech-forward environments. You’ll be at the forefront of introducing disruptive automation technologies to major players in e‑commerce, warehousing, logistics, and final‑mile operations. Working closely with senior leadership, you’ll play a key role in shaping our market presence and winning new business across North America.

What you’ll do

• Develop, manage, and grow a high-quality pipeline to consistently exceed assigned sales targets.
• Execute a consultative business development strategy, owning the full lifecycle from lead identification and outreach to customer acquisition—with potential opportunities in account management.
• Conduct strategic warm and cold outreach to prospective companies across North America.
• Manage inbound leads with thoughtful communication cadences that build meaningful, long-term customer relationships.
• Build strong technical expertise in robotics, AI, and advanced vision software to confidently articulate Prime Vision’s differentiators and competitive advantages.
• Collaborate with Corporate Marketing to shape, support, and execute targeted campaigns and growth initiatives.
• Partner closely with the VP of Business Development to align with the North American strategic plan and strengthen the overall pipeline.
• Deliver virtual and in-person solution demonstrations that effectively communicate value and ROI to prospective partners.
• Represent Prime Vision at industry conferences and trade shows, engaging prospective customers, supporting live demos, and strengthening our market presence.

Requirements

• 2–5 years of proven B2B sales success in high-growth environments, preferably within software, robotics, automation, or AI-driven solutions.
• Demonstrated hunter mentality with a strong track record of building and advancing new business opportunities.
• Experience developing partnerships across diverse industry verticals.
• Ability to quickly understand and communicate technology, software, robotics, or other disruptive solutions.
• Skilled in building business cases and tailoring presentations for specific industries or partner needs.
• Willingness to travel for customer meetings, on-site opportunities, and industry events.
• Professional demeanor and self-starter mindset; experience in a start-up or scaling environment is a plus.
• Hybrid role requiring at least three (3) days per week in our Arlington, VA headquarters.

Qualifications

• Autonomous, entrepreneurial, and proactive approach to work.
• Strong working knowledge of CRM systems and commitment to accurate data capture.
• Excellent interpersonal communication and presentation skills.
• Creative, relationship-driven problem solver with a solutions-first mindset.
• Highly organized, detail-oriented, and data-driven.
• Bachelor’s degree required.
• Genuine passion for robotics, AI, and contributing to an innovative, fast-evolving environment.

Benefits

• Competitive base salary
• Performance-based incentive bonus plan
• Commuter allowance
• Comprehensive health, dental, and vision insurance
• 401(k) with company match

Prime Vision is shaping the future of robotics and AI in logistics—and this role is your chance to be part of that journey. If you're ready to contribute to a high-performing team and help drive transformation across North America, we’d love to hear from you.

Convinced this job fits you?

Join us on this exciting journey as we continue to shape the future of robotics and AI in logistics. Elevate your career at Prime Vision and contribute to the growth of a company at the forefront of innovation. Apply today and elevate your career with a company at the forefront of innovation! We would love to receive your resume and motivation letter or -video! Please send your application to HRat

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!

Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

About the role:

Based in Washington, DC this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office.

• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

• Help grow local business market share
• Defend small business America and the American Dream
• Hunt for new business (90%) as well as take care of existing clients (10%)
• Become a SaaS (Software as a Service) expert
• Receive world-class training
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Exceed sales quotas and expectations
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• 4+ years of related sales experience (7+ years is preferred)
• 3+ years of experience in an (outbound) full sales cycle role is required
• Experience in a SaaS role or company is preferred, but not required
• The ideal candidate will have experience in Enterprise-level sales (not a requirement)
• Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• Associate degree (or international equivalent) or equivalent experience required

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at /careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

The estimated on target earnings (OTE) for this role, which includes base salary and incentives, is $152,500 per year, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.

Jr. ServiceNow Developer w/ Active Top Secret or DHS Clearance

Location: Hybrid in Ashburn, VA (must be onsite 2-3 days per week)

InDev is seeking a Jr. ServiceNow Developer to design, build, and enhance ServiceNow applications and integrations that support homeland security mission outcomes. You’ll work hands-on across ITSM and adjacent modules, develop high-quality scripts and flows, integrate with enterprise systems, and collaborate within an Agile team to deliver secure solutions aligned with DHS standards and FedRAMP requirements. This role will provide hands-on development for the government ServiceNow platform. This role also will ensure ServiceNow supports enterprise service delivery, governance, and modernization objectives, while aligning with the Technology Reference Model (TRM) and DHS enterprise IT standards. This position requires an active Top Secret clearance and/or active DHS clearance. Salary will be based on number of years of experience.

YOUR FUTURE DUTIES AND RESPONSIBILITIES

Development & Configuration

• Develop and configure ServiceNow modules (ITSM, ITOM, HR, GRC, etc.) to meet mission requirements.
• Build workflows, dashboards, catalog items, and integrations with enterprise systems.
• Implement automation and performance improvements across ServiceNow capabilities.
• Write clean, maintainable JavaScript using the Glide API (Business Rules, Script Includes, Client Scripts, Scheduled Jobs).

Integrations & Automation

• Implement integrations using REST/SOAP, MID Server, IntegrationHub, and scripted transforms.
• Automate workflows with Flow Designer and platform APIs; optimize performance and data quality.

Quality & Delivery

• Participate in grooming and refinement; estimate and deliver within Scrum sprints.
• Use ATF and unit tests; perform code reviews; manage update sets and basic CI/CD (e.g., Git branching, peer review, promotion workflows).
• Troubleshoot incidents/problems, perform defect resolution, and execute performance tuning.

Security, Compliance & Standards

• Follow platform secure coding practices; support FedRAMP, FISMA, and Section 508 considerations.
• Adhere to platform standards, naming conventions, and release governance; contribute to technical documentation and SOPs.

Stakeholder Collaboration

• Translate user stories into technical solutions; demo features in sprint reviews.
• Partner with BA/PM/architects to ensure traceability from requirements to delivered functionality.
• Collaborate with stakeholders, business analysts, and architects to translate requirements into ServiceNow solutions to include feature definition and creation and management of Jira epics and user stories.

QUALIFICATIONS

• Must hold an active Top Secret clearance and/or active DHS clearance.
• A Bachelor’s degree in Computer Science, Information Systems, Engineering, Business or other related discipline or a minimum of three (3) years relevant specialized experience.
• 3+ years of ServiceNow development experience
• CAD (Certified Application Developer - ServiceNow) certification required.
• Hands-on experience with JavaScript.
• Proven ability to design, configure, and implement complex ServiceNow modules, workflows, and business rules.
• Proven experience delivering projects using Agile methodologies.
• Hands-on experience with out-of-the-box ServiceNow features, such as workflows, scoped applications, and business roles.
• Proficient in cloud-based enterprise application platforms for IT services, operations, and business management.
• Strong communication skills to interact with technical teams and government stakeholders.

NICE TO HAVES

• Experience with DHS or CBP programs.
• Knowledge of enterprise governance, TRM processes, and AI/automation initiatives.
• Familiarity with Section 508, FISMA, and FedRAMP requirements.

Clearance: Must hold an active Top Secret clearance or DHS clearance.

WHY INDEV

• Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged.
• Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale.
• Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference.
• Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth.
• Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set.
• Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape.

If you’re ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let’s shape the future together.