Information Technology Jobs in Canyon Crest, CA

Job Title: Bay Area Sales Leader

Department: Sales / Alliances

Location: San Francisco Bay Area, CA (Hybrid)

Reports To: Chief of Alliance and Head of HiTech Business

Experience: 10–15 years

Position Summary

The Bay Area Sales Leader is responsible for regional revenue growth, new logo acquisition, and strategic account expansion across client full portfolio. This role blends enterprise hunting, consultative selling, and alliance-driven go‑to‑market execution. Success requires a leader who thrives in high‑growth environments, operates with autonomy, and brings a strong network within the Bay Area technology and cloud ecosystem.

Key Responsibilities

Revenue Growth & Territory Leadership

• Own regional revenue targets across Data & AI, Cybersecurity, Cloud Governance, Automation, and Digital Resilience.
• Build and manage a high-quality pipeline across enterprise and high-growth technology accounts.
• Lead the full sales lifecycle: prospecting, qualification, solution shaping, proposal development, negotiation, and closure.

Strategic Partnerships & Ecosystem Development

• Collaborate with the Chief of Alliance and HiTech Business to execute joint GTM strategies with hyperscalers (AWS, Azure, Google Cloud), ISVs, and technology partners.
• Strengthen clients presence in the Bay Area innovation ecosystem through partner engagement and co-selling motions.

Executive Relationship Building

• Build trusted relationships with CIOs, CTOs, CDOs, CISOs, and senior business leaders.
• Conduct executive briefings, workshops, and strategic discussions to shape client transformation roadmaps.

Market Engagement & Thought Leadership

• Represent client at regional AI, cloud, cybersecurity, and innovation events.
• Serve as a visible ambassador for client in the Bay Area technology community.

Cross-Functional Collaboration

• Work closely with solution architects, delivery leaders, and alliance managers to ensure successful execution and referenceable outcomes.
• Maintain strong pipeline discipline, forecasting accuracy, and executive-level communication.

Required Qualifications

• 10–15 years of experience in enterprise technology or services sales, with at least 8 years in direct sales or regional leadership.
• Proven track record of hunting and closing multimillion‑dollar enterprise deals.
• Experience selling in at least two of the following domains:
• Data & AI / analytics
• Cybersecurity
• Cloud governance, FinOps, or SecOps
• Intelligent automation
• Business continuity or digital resilience
• Strong understanding of enterprise transformation drivers including AI adoption, data modernization, automation, and security/compliance.
• Demonstrated ability to engage C‑suite executives and lead complex, consultative sales cycles.
• Bachelor’s or Master’s degree in Engineering, Business, Computer Science, or related field (MBA preferred).

Preferred Qualifications

• Established network within the Bay Area technology, AI, cloud, and innovation ecosystem.
• Experience building new territories or verticals in high-growth or entrepreneurial environments.
• Background working with hyperscalers (AWS, Azure, Google Cloud) and ISV partner ecosystems.
• Familiarity with venture-backed or innovation-driven enterprise environments.

Key Skills and Competencies

• Entrepreneurial mindset with strong ownership and accountability.
• Excellent communication, negotiation, and executive presentation skills.
• Strategic thinking with the ability to translate client needs into compelling solution roadmaps.
• Collaborative leadership style with the ability to influence cross-functional and partner teams.
• High energy, resilience, and adaptability in fast-paced environments.

Compensation and Benefits

• Competitive base salary with a high-performance variable incentive plan.
• Potential equity or long-term incentive opportunities tied to regional growth impact.
• Comprehensive benefits package including health coverage, retirement plans, and flexible PTO.
• Clear career progression pathways into broader regional or national sales leadership roles.

We're partnering with N28 Technologies, a boutique AI + Salesforce Implementation Partner, to find their first Account Executive!

N28 was founded by a Salesforce alum whose goal is to provide best-in-class IT services with unmatched customer focus. They are building innovative AI, Data, and Salesforce solutions for their customers with a focus on Healthcare, Manufacturing, Semiconductor, and Hi-Tech verticals. You will have the opportunity to work on a mid-sized team executing projects across the spectrum of customer segments, which guarantees rapid professional growth. Lately, they’ve partnered with Cohere and AWS to offer AI solutions beyond the Salesforce platform. They offer competitive salaries, bonus incentives, benefits, and flexible hours. Join them at this exciting time as they scale and grow!

Your Mission

You will be the first dedicated Sales Hire at N28 Technologies. You will be a major contributor to the continued growth of the company by bringing in-depth knowledge of technology solutions across GenAI, Salesforce, and Data solutions.

The Account Executive will be accountable for both farming (up-sell & cross-sell) and hunting for new business. You will be responsible for driving profitable growth from the account(s) by:

• Executing automation-friendly sales qualification, pre-sales, and solution development processes that ensure new and repeat business
• Developing strategic relationships with decision-makers and influencers within the customer’s organization
• Ensuring customer satisfaction by working closely with their engineering and delivery teams

Responsibilities

• Build a trusted group of referable contacts who can vouch for N28
• Execute a plan to develop allies and partner allies, build personal connections, and gain access to new contacts
• Develop and strengthen relationships with decision-makers and influencers within accounts; become a trusted IT advisor to customers
• Identify opportunities for growth within accounts and lead account strategy and planning
• Regularly monitor sales trends and market dynamics and incorporate insights into existing sales processes
• Showcase N28’s offerings as a strategic fit for customer organizations through workshops, presentations, and executive meetings
• Promote higher-value services and solutions aligned with N28’s offerings

Requirements

• Deep experience and established relationships (CIOs/C-suite, Sales Ops, and others) within Healthcare & Lifesciences, Manufacturing, Semiconductor, and Hi-Tech companies
• Strong understanding and hands-on experience with Salesforce and AWS (including Connect and GenAI) products and GTM strategies
• Familiarity with MEDDIC/MEDDPICC or Challenger sales frameworks preferred
• Experience with professional services delivery highly preferred
• Pragmatic mindset and strong communication skills
• Experience working with offshore or near-shore teams is a plus
• Strong situational analysis, negotiation, and decision-making abilities
• Detail- and quality-oriented with a desire to quickly learn new concepts, business models, and technologies
• Previous experience managing $2M – $4M+ accounts

Benefits

They offer medical, dental, vision, and life insurance for all employees.

They also provide three weeks of paid time off annually.

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.

Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About This Role:

Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology. You will be the primary point of contact for technical support, ensuring our customers can seamlessly utilize Crusoe Cloud to achieve their goals. This role directly impacts Crusoe's mission by enabling our customers to accelerate their research and development, contributing to a more sustainable future. You will be involved in exciting projects, working with cutting-edge technologies and collaborating with a talented team to solve complex challenges. The ideal candidate is a highly motivated and experienced technical professional with a passion for customer success, a deep understanding of cloud technologies, and a commitment to Crusoe's values. This is a full-time position.

What You’ll Be Working On:

• Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+).
• On-Call Rotation: Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues.
• Troubleshooting: Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools.
• Alert Triage and Maintenance: Manage alert triage, prepare for maintenance windows, and conduct node delivery testing.
• Collaboration: Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis (RCA) delivery.
• Global Teamwork: Adhere to global team collaboration and handoff processes for ticketing and on-call procedures.
• Knowledge Sharing: Develop onboarding/training materials, knowledge base documentation, and standard operating procedures (SOPs).

What You’ll Bring to the Team:

• Education/Experience: Bachelor's degree in IT, Computer Science, Engineering, or a related field, or 4+ years of equivalent technical experience.
• Linux Proficiency: Strong command-line interface (CLI) skills in Linux environments.
• Version Control: Proficiency with Git for code management and collaboration.
• Customer Support Experience: 5+ years of experience in a customer support role, ideally within cloud, storage, or networking environments.
• Cloud Technologies: Experience with container orchestration (e.g., Kubernetes), workload management (e.g., Slurm, Terraform), and monitoring tools (e.g., Grafana).
• Public Cloud Knowledge: Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP).
• Communication Skills: Excellent communication and customer service skills, including the ability to prioritize competing escalations.
• HPC Knowledge: Understanding of HPC technologies such as Infiniband, RDMA, RoCE, and Software Defined Networking (SDN).

Bonus Points:

• Certifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator.
• Cloud Expertise: Deep understanding of specific cloud platforms and services.
• Automation Skills: Experience with automation tools and scripting languages.
• Problem-Solving Abilities: Demonstrated ability to analyze complex technical issues and develop effective solutions.
• Collaboration and Mentorship: Proven ability to mentor, train, and onboard colleagues.
• Passion for Sustainability: A strong interest in contributing to a more sustainable future through technology.

Benefits:

• Industry competitive pay
• Restricted Stock Units in a fast growing, well-funded technology company
• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
• Employer contributions to HSA accounts
• Paid Parental Leave
• Paid life insurance, short-term and long-term disability
• Teladoc
• 401(k) with a 100% match up to 4% of salary
• Generous paid time off and holiday schedule
• Cell phone reimbursement
• Tuition reimbursement
• Subscription to the Calm app
• MetLife Legal
• Company paid commuter benefit; $300 per pay period

Compensation:

Compensation will be paid between $125,000 and $151,000 + Bonus. Restricted Stock Units are included in all offers. Salary will be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
• Better together:We check our egos at the door. We work together, so we win together.

We are seeking a Staff Network Engineer (Team Lead) to serve as the senior technical anchor and day-to-day leader for our Network Engineering function. This role blends deep technical expertise with operational leadership-driving architecture, reliability, compliance, and performance across a modern hybrid cloud environment spanning AWS, Azure, and enterprise on-prem infrastructure.

The ideal candidate is a highly skilled network engineer who thrives in complex environments, enjoys owning critical network services, and can provide technical leadership, prioritization, and mentorship to a small but capable team. This role is hands-on, fast-paced, and directly tied to our cloud migration, acquisition integrations, and overall platform modernization.

What You'll Do

Technical Leadership & Architecture

• Serve as the lead engineer responsible for designing, building, and maintaining secure, scalable enterprise network infrastructure across hybrid cloud and data center environments.
• Architect and support complex routing, switching, firewalling, VPN, and load-balancing solutions using Cisco, FortiGate, F5, Cloudflare, and Azure/AWS native controls.
• Lead the networking components of cloud migrations, landing zones, hybrid connectivity, and acquisition integrations.
• Establish engineering standards for network architecture, automation, segmentation, and operational excellence.

Operational Ownership & Reliability

• Lead troubleshooting and root cause analysis for high-severity incidents, ensuring durable fixes and proactive risk reduction.
• Develop and maintain monitoring, observability, and alerting using LogicMonitor and cloud-native tools.
• Build and maintain SOPs, runbooks, configuration standards, and knowledge-base materials to support operational consistency.

Security, Compliance & Audit Support

• Maintain secure configurations aligned with Zero Trust principles, segmentation strategies, and firewall best practices.
• Participate in SOC2, HIPAA, HITRUST, and HITECH audits by preparing and submitting required network-related artifacts.
• Ensure strict adherence to change management-including reviewing, approving, and validating production changes.

Team Leadership & Collaboration

• Provide day-to-day technical direction, workload prioritization, and mentorship to Network Engineers and cross-functional partners.
• Collaborate with Cloud, Security, Infrastructure, and Architecture teams to deliver scalable, highly available solutions.
• Evaluate new technologies, drive continuous improvement, and influence long-term network strategy.

Required Qualifications (Must-Haves)

Candidates must demonstrate strong hands-on expertise in the following areas:

Core Networking & Infrastructure

• BGP and advanced routing protocols, and Cisco Switches
• Cisco Firewalls and FortiGate Firewalls
• VPN technologies (IPSec, policy-based and route-based)
• F5 Load Balancers (LTM/ASM)
• Cloudflare (WAF, CDN, network services)

Cloud Networking

• Azure: ExpressRoute, VNETs, routing, firewalls, hybrid connectivity
• AWS: VPC networking, Transit Gateway, routing, hybrid connectivity

Automation & Tooling

• Scripting (Python, PowerShell, Groovy)
• Configuration automation (Terraform/IaC experience is strongly preferred)

Governance & Compliance

• Experience supporting SOC2, HIPAA, HITRUST, HITECH
• Ability to prepare and submit artifacts during audits
• Experience participating in structured change management processes

Nice to Have

(Not required, but beneficial)

• FortiWeb (WAF)
• Scrum Master, ITIL, or project management background
• Jira / Confluence
• Terraform / IaC tooling
• Experience in M&A network integration
• Cloud networking certifications (Azure/AWS)
• Cisco, Fortinet, or similar industry certifications

Who You Are

You are a senior-level engineer who:

• Owns outcomes, not just tickets
• Excels in complex hybrid environments
• Balances hands-on engineering with day-to-day team leadership
• Is comfortable making architectural decisions with business impact
• Communicates clearly across engineering and non-technical teams

Operates with discipline, accountability, and integrity

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $110,000 to $140,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

We are seeking an experienced Staff Data Engineer to join our Unified Data Platform team. The ideal candidate will design, develop, and maintain enterprise-scale data infrastructure leveraging Azure and Databricks technologies. This role involves building robust data pipelines, optimizing data workflows, and ensuring data quality and governance across the platform. You will collaborate closely with analytics, data science, and business teams to enable data-driven decision-making.

Duties & Responsibilities:

• Design, build, and optimizedata pipelinesand workflows inAzureandDatabricks, including Data Lake and SQL Database integrations.
• Implement scalableETL/ELT frameworksusingAzure Data Factory,Databricks, andSpark.
• Optimize data structures and queries for performance, reliability, and cost efficiency.
• Drivedata quality and governance initiatives, including metadata management and validation frameworks.
• Collaborate with cross-functional teams to define and implementdata modelsaligned with business and analytical requirements.
• Maintain clear documentation and enforce engineering best practices for reproducibility and maintainability.
• Ensure adherence tosecurity, compliance, and data privacystandards.
• Mentor junior engineers and contribute to establishingengineering best practices.
• SupportCI/CD pipeline developmentfor data workflows using GitLab or Azure DevOps.
• Partner with data consumers to publish curated datasets into reporting tools such asPower BI.
• Stay current with advancements inAzure, Databricks, Delta Lake, and data architecture trends.

Technical Skills:

• Advanced proficiency inAzure 5+ years(Data Lake, ADF, SQL).
• Strong expertise inDatabricks (5+ years),Apache Spark (5+ years), andDelta Lake (5+ years).
• Proficient inSQL (10+ years)andPython (5+ years); familiarity withScalais a plus.
• Strong understanding ofdata modeling,data governance, andmetadata management.
• Knowledge ofsource control (Git),CI/CD, and modern DevOps practices.
• Familiarity withPower BIvisualization tool.

Minimum Qualifications:

• Bachelor's or Master's degree in Computer Science, Data Science, or related field.
• 7+ yearsof experience in data engineering, with significant hands-on work incloud-based data platforms (Azure).
• Experience buildingreal-time data pipelinesand streaming frameworks.
• Strong analytical and problem-solving skills.
• Proven ability tolead projectsand mentor engineers.
• Excellent communication and collaboration skills.

Preferred Qualifications:

• Master's degree in Computer Science, Engineering, or a related field.
• Exposure tomachine learning integrationwithin data engineering pipelines.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $110,000 to $170,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

This position is 100% remote but will only be considering applicants from Eastern and Central standard time zones.

The Account Management Support Specialist operates as a member of a team to implement, configure, and maintain client data ingress, surveying and reporting throughout the lifecycle of the client's partnership with Press Ganey. With expertise in Press Ganey software applications and business procedures, they are responsible for supporting Delivery Specialists in gathering client specific requirements and product configuration. This role requires a client centric focus to deliver prompt issue resolution, meet implementation timelines, target dates and internal service level agreements.

Duties and Responsibilities:

• Work with Implementation team to address client data, surveying, and reporting requests
• Use software tools to configure, test and validate all member experience products
• Responsible for client support throughout the implementation or on-going support cycle
• Prioritize workload and manage timelines to meet client target dates for projects and implementations
• Serve as first level support to triage, troubleshoot and find the right expert to quickly resolve client requests
• Troubleshoot and resolve any issues while appropriately escalating to next level support or manager as needed
• Serve as first level support for QC efforts
• Support other department initiatives, as needed
• To work #bettertogether, we operate with a hybrid working model. For those near a hub location, we gather in our office locations three days a week (Tuesday, Wednesday, Thursday). For the remaining days, we work from home.

Qualifications:

• 1-2 years of relevant experience in information technology, health care, project management or operations role
• Excellent written and verbal communication skills are required
• Working knowledge of technical concepts (such as software, databases, data imports, and APIs)
• Excellent analytical, organization and problem-solving skills
• Strong attention to detail
• The ability to remain up-to-date with the latest software developments
• Proficiency with Microsoft Office (Excel, Word, Outlook, etc.)
• Ability to handle stressful situations
• Knowledge of Health Plans and member experience is preferred

Education:

• Bachelor's degree in a related field is preferred but not required.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected hourly range for this position is $17.79 p/h to $26.92 p/h. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

$60-$65 per hour

Hybrid 3 days in Fremont, CA

full benefits, PTO, etc

Capacity Management and Operations is a new team supporting multiple internal Client organizations. We manage their Capacity Management process, improving it where necessary, and provide operational support for the work pipeline. Our engineers help resolve capacity regression cases which save the Client millions in data center running costs per year. We also enable the most cutting edge work by aligning the demand and supply for critical infrastructure.

Quick learning is the most critical part of this job. Each internal Client org is different, most of them are using custom tools and have different needs. The ideal candidate will have a solid background in cross-functional capacity management or operations, but must be open to navigate a steep learning curve. Experience with automation, scripting and coding will be a great asset. Good communication is a must.

Key tasks

• Maintain consistent communication with key stakeholders in each Client org to manage their current and future needs
• Act as the owner of and actively develop the Capacity Management framework
• Collaborate cross-functionally on a daily basis with stakeholders from multiple Client orgs
• Support engineers in implementing the framework for each specific Client org case
• Support the Client orgs in capacity planning and building their capacity monitoring processes
• Act as a SPOC for non-standard requests related to Capacity Management and Operations service
• Report on team's performance

Qualifications / requirements

• 3+ years of experience in Technical Project/Program Management
• Good understanding of capacity planning and monitoring
• Expert communication skills in English - both spoken and written - including being proactive about communication with team members and beyond the team
• Ability to work in a highly dynamic, large-scale environment
• Willingness to learn and the desire to gain knowledge and skills to constantly improve qualifications
• Some extent of flexibility to participate in oncall rotation and oncall handover meetings

THE PROMISES WE MAKE:

Pay range is $60-$65 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

For more information regarding our Privacy Policy, please visit /privacy.

Code Red is Partnered with a fast-growing startup. They are a software company in the healthtech space. Series D round of funding, located in San Francisco, New York City, + Seattle.

What you’ll do:

• Product Security Engineering and Software Security Engineering work, Bug Bounty, Vulnerability Management, and core ProdSec/AppSec management work.
• Will be taking over a small security team and growing it.
• Work with Product and Engineering teams to push out products.
• Collaborate with engineering, mitigate security risks, and support shipping quickly.
• Support threat modeling, shifting left, building tooling, and automating processes.
• Review code designs and pull requests, SSDLC, not a generalist/SecOps role.

Does this sound like you?

• 8+ years' exp. working on Application or Product Security Engineering teams.
• True Leadership experience, a small team is fine, but needs to have true management experience, able to influence and build a team + Engineering.
• Proven track record of starting and scaling a successful Product Security program.
• Excited about integrating security into product delivery without slowing things down.
• Passion for security and technology, bonus points for SWE background.

[leveling Engineering Manager or Sr. Engineering Manager, up to $350K base salary + equity]

*Direct-Hire/Permanent - must be located in San Francisco, New York City, or Seattle*

Cannot wait to hear more about this position?

Click apply below or reach out to Erin Barry ( ) today, and they will share more information and details about the role.

Code Red Partners are extremely committed to working with equal opportunity employers helping build a diverse and inclusive workforce within Cyber Security. We put the people we work with at the heart of everything we do and dedicate all we do to playing a part in developing an industry that represents a variety of backgrounds, perspectives, and skills.

Job Title: Integration Strategy Architect Experience: 10+ years in enterprise application integration and strong expertise in Boomi Integration platform

Job Summary We are seeking an experienced Integration Strategy Architect with deep expertise in designing, assessing, and modernizing enterprise integration landscapes.

The ideal candidate will have 10+ years of hands-on experience integrating complex business applications using middleware platforms such as Boomi and other leading integration technologies.

This role requires strong architectural thinking, the ability to evaluate existing integrations, and the capability to recommend best practices, target-state architecture, and integration strategies aligned with business and IT goals.

Key Responsibilities • Define and own the enterprise integration strategy, architecture standards, and best practices • Develop and execute the Integration strategy in alignment with business objectives and IT strategy.

• Design and govern API-led, event driven, canonical data integration patterns and resilient integration solutions across ERP and surrounding enterprise systems.

• Lead integration architecture for ERP platform SAP S/4HANA and other applications like AD, UKG, Salesforce, ServiceNow, MES Systems like Camstar/OpCenter and other business applications.

• Leverage Boomi AI for intelligent mapping, transformation and integration acceleration and Identify opportunities for AI-driven design, documentation, monitoring insights and optimization.

• Analyze existing integration landscapes to: o Identify gaps, risks, redundancies, and performance issues o Recommend modernization, optimization, and rationalization strategies • Provide architectural guidance on: o Hybrid integration patterns and solutions during cloud migration phases.

o Design Boomi cloud deployment strategies, ensure high availability and disaster recovery • Establish integration governance including: o Design principles o Naming conventions o Error handling, logging, monitoring, and security standards • Collaborate with business stakeholders, enterprise architects, application teams, infrastructure teams and vendors to align integration solutions with business requirements • Mentor integration developers and technical teams on architecture standards and best practices • Support integration roadmap planning, estimation, and technical decision-making • Ensure integrations comply with security, compliance, and data privacy requirements Required Skills & Experience • 10+ years of experience in enterprise application integration • Strong hands-on and architectural experience with Boomi and at least one other major middleware platform • Proven experience integrating SAP S/4HANA with Salesforce, Web Services, API’s, UKG, MES, and other third-party applications • Strong Expertise in Boomi Atomsphere, Boomi Flows, API Management, Hybrid integration architectures (On Prem, Cloud).

• Expertise in Boomi integrations design, Error handling, Exception Frameworks and logging.

• Strong Knowledge of Atoms, Molecules, Atom clouds and deployment topologies and Proven ability to manage Environment Strategy and reuse the licenses.

• Deep understanding of: o Integration patterns (point-to-point, hub-and-spoke, ESB, API-led, eventdriven) o REST/SOAP APIs, messaging, file-based integrations, and EDI o API Security Patterns (OAUTH2, API Keys, JWT) • Experience assessing legacy integration environments and defining future-state architectures.

• Knowledge of regulatory and audit requirements (SOX, SOC- as applicable).

• Ability to translate business requirements into technical integration designs.

• Excellent documentation, communication, and stakeholder management skills.

• Experience working in large-scale, global enterprise environments.

Key Responsibilities

Project Leadership ; Planning

• Lead assigned EPIC projects from initiation through closeout.

• Build and maintain detailed project plans using Client E-approved tools.

• Define scope, milestones, dependencies, timelines, and resource needs.

• Drive design and execution planning in partnership with solution architects.

• Identify risks, blockers, and mitigation strategies proactively.

Financial Management & Reporting

• Plan and manage project budgets in alignment with business-owned EPIC funding.

• Monitor labor billing, track forecast vs. actuals, and manage change orders when

necessary.

• Conduct monthly financial and progress reporting for leadership.

• Escalate overages and scope impacts early to protect program integrity.

Stakeholder; Communication Management

• Act as IT’s primary representative with business stakeholders.

• Translate technical requirements into executive-ready summaries.

• Facilitate alignment across IT, cybersecurity, architecture, and business units.

• Manage strong personalities and scope ambiguity by clarifying goals, expectations, and

accountability.

• Escalate when necessary while maintaining forward project momentum.

Delivery Oversight & Governance

• Coordinate cross-functional IT and business resources.

• Ensure compliance with client governance, safety briefings, and reporting standards.

• Track daily/weekly tasks, manage dependencies, and remove blockers.

• Conduct weekly/bi-weekly/monthly status reviews as required.

• Maintain documentation traceability and structured communication flows.

Innovation & Tooling

• Evaluate and recommend tools to enhance execution and reporting.

• Leverage platforms such as Jira, Confluence, SmartSheets, , and other client

systems.

• Bring forward innovative approaches to improve project transparency and execution.

Required Qualifications

• 7+ years of IT Project/Program Management experience.

• Experience delivering SaaS and infrastructure-related projects.

• Strong financial management and forecasting experience.

• Demonstrated ability to manage multiple stakeholders in complex environments.

• Experience working within structured enterprise governance environments.

• Self-driven, resourceful, and proactive learner.

• Strong written and verbal communication skills.

• Ability to manage 1–2 concurrent enterprise initiatives.

Preferred Qualifications

• PMP, PgMP, or equivalent certification (highly preferred).

• Experience within utility environments or large regulated enterprises.

• Experience supporting R'D or innovation-focused programs.

• Exposure to AI/automation initiatives or advanced technology pilots.

Success Profile

The ideal candidate demonstrates:

• Strong project management fundamentals.

• Ability to operate independently and efficiently.

• Confidence navigating scope gray areas between business and IT ownership.

• Clear, data-driven communication tailored to executive and technical audiences.

• Accountability, ownership, and cradle-to-grave project leadership.