Astreya Jobs in Usa

Inventory Technicians are responsible for providing the Astreya user experience. From order tracking, accessories management, managing hardware and accessory deployment to front line users, conference room maintenance and behind the scenes user setup, Inventory Technicians enable over 70,000 staff around the globe. This is an introductory role to IT services.

Scope:

• Works on complex assignments requiring a high degree of initiative
• Requires minimal oversight and is proactive. May act as a team leader.
• Owns site/regional capacity planning, audits, vendor coordination, and continuous improvement; influences policy.

Your Roles and Responsibilities:

• Handle inventory and asset management, conference room preventative maintenance, and e-recycling
• Support a complex and fast paced environment focused on video conference rooms with outstanding attention to customer satisfaction
• Ensure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees.
• Deploy and recover laptop and desktop images
• Perform customer support for over 70,000 users worldwide from IT accessory to workstation dressing
• Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs)
• Utilize Inventory Data management software to maintain inventory accuracy and workflow
• Contribute to large scale global projects as needed
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• High school diploma or general education degree (GED) and 8+ years’ related experience and/or training; or equivalent combination of education and experience
• Excellent written and verbal communications skills
• Ability to work in a large team with minimal supervision
• Capable of providing an outstanding user experience
• Knowledge of Inventory and IT
• Ability to excel in a fast paced work environment
• Ability to make sound decisions when faced with competing priorities
• Results oriented and can identify the steps to be taken to achieve objectives
• leads a site or small region; vendor and budget awareness

Preferred Qualifications:

• Past business operations experience
• Some customer experience background or familiarity

Physical Demand & Work Environment

• Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day
• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

What this Job Entails:

The Contracts Administrator I will ensure all contracts are drafted, reviewed and executed both on the vendor and client side in a timely and accurate manner. The successful associate will also perform key quality reviews to reduce risk working in conjunction with other teams.

Scope:

• Applies company policies and procedures to resolve routine issues
• Works on problems of limited scope
• Receives detailed instructions

Your Roles and Responsibilities:

• Assist in preparation and revision of contracts that involve the purchase of sale of goods and services including the drafting, review and execution of contracts according to client policies.
• Update and maintain internal database with pertinent information, including legal documents, abstractions, and executive summaries.
• Assist in proposal planning and administration of contracts.
• Prepare contract briefs and revisions summarizing contractual requirements and budgets.
• Track authorizations and correspondence, maintaining detailed and organized files.
• Prepare contract change notices
• Maintain an audit file for each contract which will include original contract, all correspondence, changes/deviations, amendments, clarifications, payment schedules.
• Perform closing activities as needed.
• Analyze and mitigate risk.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
• Builds stable working relationships internally
• Follows standard practice and procedures when analyzing situations or data
• Fluent in English language
• High level of attention to detail
• Ability to interpret complex information
• Aptitude for technology and interest in learning/understanding systems & interpreting data
• Accustomed to data input at high level of accuracy
• Ability to manage high volumes and meeting deadlines
• Highly organized with ability to manage multiple projects/tasks at a time
• Customer aware/centric
• Excel knowledge (including pivot tables and v-lookups)
• Ability to work well in a team environment
• Independently motivated
• Understanding of how databases capture information
• Ability to work accurately with large data sets

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

$48,868.00 - $77,160.00 USD (Salary)

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through UHC
• Nationwide Vision provided by UHC
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program provided by Goomi Group
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

What this Job Entails:

• Experience managing vendors.
• Experience with escalation management and resolution.
• Experience managing competing priorities and multiple complex workflows
• simultaneously.
• Serve as a primary point of contact for assigned vendors (or vendor workstreams), managing communication cadence and follow-ups.
• Coordinate onboarding/offboarding activities, documentation collection, and operational readiness for vendor teams.
• Track vendor deliverables, milestones, and dependencies; maintain action item logs and drive closure.
• Monitor adherence to contracts/SOWs, SLAs, and operational expectations; escalate gaps and risks appropriately.
• Partner with internal stakeholders (Ops, Finance/Procurement, Legal, Program/Project teams) to resolve vendor issues and align priorities.
• Support quarterly/monthly business reviews (QBR/MBR): agenda building, data prep, and post-meeting action tracking.
• Produce recurring operational reports (daily/weekly/monthly) using standardized templates.
• Define and maintain KPI dashboards/spreadsheets (e.g., volume, quality, turnaround time, backlog, cost, SLA performance, incident trends).
• Perform trend analysis and root-cause summaries; highlight drivers behind performance changes.
• Validate data accuracy, reconcile discrepancies across sources, and document assumptions/methodology.
• Build lightweight forecasts and capacity/throughput views when needed (e.g., demand vs. supply, staffing vs. volumes).
• Create clear, structured Google Slides decks for stakeholder updates, leadership readouts, and vendor review meetings.
• Translate complex data into story-driven narratives (insights, risks, decisions needed, next steps).
• Build charts/tables in Slides (or link from Sheets) and ensure visual consistency with team standards.
• Maintain a library of reusable decks and templates; ensure decks are version-controlled and meeting-ready.

Scope:

• Resolves a wide range of issues in creative ways
• Seasoned, experienced professional with a full understanding of their speciality
• Works on problems of a diverse scope
• Receives little instruction on day to day work, general instruction on new assignments

Your Roles and Responsibilities:

• Manages multiple, complex, cross-functional and technical projects.
• Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases.
• Responsible for managing/tracking program milestones, timeline, and overall deliverables.
• Engage in creating and maintaining comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc.
• Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Drive the project lifecycle milestones from concept commit through project closure and advocate change management.
• Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates.
• Responsible for internal process improvements; remove gaps, across multiple teams and functions.
• Ensure risks are accounted for and provide risk mitigation strategies.
• Primary project point of contact for vendor partners and internal stakeholders.
• Coordinate and assist with regularly scheduled meetings with core teams.
• Evaluate post project results against metrics; recommend or implement changes to improve delivery practices/processes.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience
• Networks with senior internal and external personnel in own area of expertise
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions
• Experience working with project management teams, resolving conflict, and meeting schedule timelines
• Excellent communication skills (verbal, written, documentation)
• Ability to work on multiple projects and assignments concurrently
• Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance
• In-depth experience creating spreadsheets, presentation material, and project/process documentation
• Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks
• Proven ability to collaborate with stakeholders and communicate project updates to client executives.
• Familiarity with various project management methodologies

Preferred Qualifications:

• Various certifications
• Change management knowledge

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers