Information Technology Jobs in Brooklyn, NY

Job Title: Senior Product Analyst – Generative AI (Insurance Platform)

Location: Atlanta, GA or Jersey City, NJ (Hybrid – 2–3 days onsite)

Experience: 7–10 Years

Education: MBA from a US-accredited university (Required)

Role Overview

Seeking a Senior Product Analyst to support the development of a Generative AI–powered insurance platform leveraging LLMs, automation, and advanced analytics to improve underwriting, claims, and servicing workflows.

The role works closely with Product, Engineering, Data Science, and Business teams to translate AI-driven capabilities into scalable, business-aligned solutions.

Key Responsibilities

• Partner with Product Managers to define AI-driven product features and roadmap priorities
• Translate business processes into PRDs, user stories, and functional requirements
• Identify GenAI use cases such as document summarization, intelligent Q&A, data extraction, and workflow automation
• Collaborate with Data Science and Engineering teams on model evaluation and product requirements
• Facilitate stakeholder workshops and support Agile/Scrum delivery
• Present product insights and recommendations to leadership
• Support AI governance, compliance, and risk frameworks

Required Qualifications

• 7–10 years in Product Strategy, Business Analysis, or Product Operations
• MBA from a US-accredited university
• Experience in the Insurance domain (P&C, Life, or Specialty)
• Strong requirements documentation and stakeholder management skills
• Experience working in Agile product environments
• Understanding of AI/ML concepts, particularly Generative AI and LLMs

Preferred Qualifications

• Experience with AI copilots or automation platforms
• Exposure to insurance core systems and enterprise data ecosystems
• Familiarity with AI governance and regulatory frameworks

Universal Logistics Holdings is a full-service provider of customized transportation and logistics solutions. For over 90 years, we have provided complete services including dry van and specialized transportation, intermodal drayage, material handling and value-added services, and global trade management. Universal is proud to be recognized, awarded, and affiliated with industry leaders, experts and innovators for transportation and logistics. We are more than just a full-service logistics company. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do.

Qualifications:

Strong written and verbal communication skills

Multi-tasking and organizational skills

Excellent computer skills and experience working with Microsoft Office Suite

Ability to problem solve

Strong attention to detail

A competitive and career oriented mindset

Previous experience in a transportation is preferred

High school diploma required

Job duties and responsibilities:

Verifying and processing driver paperwork

Communicate with drivers and terminal management

Auditing, reviewing, and verifying documents

Data entry

Additional tasks/ requirements as needed

Benefits package including major medical, dental, vision, 401K and vacation

Growth and advancement opportunities

Full time, onsite. Day shift 8am-5pm Monday through Friday

We are an E-Verified employer - OPT/STEM-OPT candidates are welcome to apply!

About Us

Axon US Corp is a New York City-based e-commerce company, thriving since 2008 as a trusted leader in the supply chain industry. We build strong, lasting relationships with vendors and brands across the United States, ensuring seamless delivery of quality tools, plumbing, hardware, and a wide range of products to both professionals and everyday consumers.

Our expertise goes beyond products - we provide end-to-end supply chain solutions that streamline logistics, optimize sourcing, and drive collaborative growth. Through strategic partnerships with top brands, we deliver innovation, reliability, and excellence at every step, cementing our reputation as industry leaders dedicated to supporting our clients’ success.

About the Position

Axon is seeking a highly motivated individual capable of working independently and eager to grow within our expanding company. The ideal candidate will be responsible for purchasing products based on demand and will support supply chain operations as an operations specialist.

Key responsibilities include vendor selection, vendor relations, cost improvement initiatives, and purchasing savings. The role also ensures adherence to company policies and compliance with all relevant local, state, and federal regulations.

This position offers broad exposure to brand partnerships and operational functions in the supply chain and E-commerce industry.

Key Responsibilities

• Order & Issue Management: Manage daily order processing to ensure accuracy and consistency. Troubleshoot and resolve issues such as cancellations, returns, and discrepancies promptly and professionally.
• Supplier Coordination: Communicate with suppliers to ensure timely deliveries and maintain inventory levels aligned with demand.
• Vendor & Sales Relations: Act as the primary point of contact for current and prospective sales representatives, vendors, and distributors, ensuring compliance with marketplace policies and operational efficiency.
• Process Optimization: Analyze and enhance procurement, order management, and inventory workflows. Identify inefficiencies, implement improvements, and streamline operations.
• Inventory & Stock Monitoring: Collaborate with teams across departments and the warehouse to track inventory and maintain appropriate safety stock levels.
• Cost Optimization: Identify cost-saving opportunities and enhance overall business operational efficiency.
• Project Participation: Support and complete special projects and innovative initiatives as assigned.

Qualifications

• Bachelor’s degree
• Excellent verbal and written communication skills
• Strong collaboration, problem-solving, and negotiation abilities
• Results-driven, with the ability to work cross-functionally to meet goals
• Detail-oriented self-starter
• Able to work under pressure
• Creative thinker with a willingness to share new ideas

Preferred Qualifications

• Experience in sourcing, vendor management, pricing negotiation, procurement, E-commerce, and operations
• Familiarity with purchasing processes and key commercial terms (e.g., freight payables, Incoterms, and delivery terms)
• Proficiency in Microsoft Excel and data visualization tools
• Fluency in Mandarin is a plus

Location: Onsite in Manhattan, NYC

Salary: Starting at $50K+ base salary with performance-based bonuses (salary and compensation packages are negotiable based on experience and skill set)

Job Type: Full-Time (Monday–Friday, 9 AM–6 PM, with a 1-hour lunch break)

Senior Director, Marketing for American Technion Society – New York Metro Region (Hybrid: 2 days week in person)

Our Mission

Cultivate a growing network of supporters who fuel the Technion’s global innovation engine to create a better future for Israel and humanity.

Our Vision

Together, as one team, we enable breakthrough science and engineering, the education of future leaders, and the strengthening of Israel and the global community through innovation.

ATS represents thousands of U.S. donors, alumni, and stakeholders, and has supported Technion scholarships, research, labs, and facilities for more than 80 years. Our team of 70+ professionals works across NYC and regional offices nationwide.

Your Role

The Senior Director, Marketing develops and executes innovative strategies that amplify the Technion brand in the U.S. to raise funds, recruit supporters, and educate diverse audiences. Grounded in mission and data, this leader:

• Creates persuasive, donor‑centric content and marketing collateral
• Supports major gifts and annual fund initiatives
• Grows the ATS donor base
• Uses donor research, data insights, and market segmentation to move prospects through the donor journey

You will supervise a team of content developers and oversee direct response fundraising, impact report development, social media, video content, graphic design, messaging, and brand integrity. This role also ensures the marketing department serves as a strategic internal agency partner to teams across ATS.

Primary Duties:

Creative & Editorial Leadership

• Co‑lead the creative vision and editorial strategy with the CMO across all channels, ensuring consistency, clarity, and brand integrity.
• Develop audience‑specific strategies tailored to geography, donor segment, and constituency.
• Create and maintain the annual department calendar, including the editorial calendar.

Content & Channel Management

In collaboration with your team:

• Produce compelling marketing collateral to support major gift fundraising and institutional priorities.
• Manage the direct response program to drive revenue, donor acquisition, retention, and email list growth.
• Develop persuasive one‑to‑many impact reports and proposals.
• Lead a robust and engaging social media program.
• Advance and operationalize a video‑first content strategy.
• Uphold and evolve visual and narrative standards, ensuring brand cohesion and style guide integrity.
• Conceptualize and deliver advertising creative across digital and traditional channels.

Data, Analytics & Optimization

• Partner with the Director of MarTech & Analytics to implement a data‑first approach—defining KPIs, running A/B tests, and continuously optimizing content performance to maximize engagement and ROI.

Team Leadership & Operations

• Lead, mentor, and develop a team of five professionals.
• Establish processes and integrate technology tools that support collaboration, creativity, and efficient workflows.
• Manage vendors, agencies, and freelancers—ensuring alignment with scope, budget, and performance expectations.
• Participate in annual planning and budgeting; manage spend throughout the year.

Cross‑Organizational Collaboration

• Drive and support cross‑departmental initiatives.
• Present timely updates to colleagues, stakeholders, and senior leadership.

Qualifications/Skills:

• Bachelor’s degree in English, marketing, communications, or related field (preferred)
• 10+ years of marketing leadership experience
• Minimum 5 years in digital marketing, social media, and direct mail
• Proficiency with Microsoft Word, Excel, PowerPoint, and project management tools ( a plus)
• Exceptional writing, editorial, and verbal communication skills
• Strong aptitude for data analytics, KPI creation, and performance reporting
• Highly organized with a systematic approach to process and project management
• Demonstrated ability to manage multiple projects and deadlines with attention to detail
• Strategic, creative thinker with sound decision‑making skills in fast‑paced environments
• Mission‑aligned, with familiarity with Israel and the American Jewish community
• Successful track record executing national marketing campaigns for a fundraising nonprofit

Strongly Preferred

• Deep understanding of the Jewish and Israeli world
• Experience with Microsoft 365 environments and collaboration tool migrations
• Background in mission driven, nonprofit, public sector, or values based organizations

Our Organizational Values

• Act as one team, with accountability to each other
• Share our strengths for the betterment of the organization
• Be curious, ask questions, assume best intent
• Adapt readily to change in our internal and external environments

Professional Growth at ATS

At ATS, we’re committed to fostering your professional journey through targeted development programs, ensuring your career growth is at the forefront of our priorities.

Culture & Benefits

Join a collaborative, mission-driven team that values innovation and creativity. ATS offers competitive benefits, flexible work options, and generous time off.

Salary Range: $165,000 to $180,000

Overtime Classification: Exempt

Have we described a role that you have been seeking, along with a set of skills you possess? If so, we’d like to hear from you immediately. Please forward your resume to .

Our client is an equal opportunity employer. M/F/H/V

ATS is an equal opportunity employer. We support the diverse cultures, perspectives, skills, and experience of our employees and are committed to creating an inclusive environment for all staff. It is further the policy of ATS to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process.

Katten is a full-service law firm with nearly 650 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm’s core areas of practice include corporate, financial markets and funds, insolvency and restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals.

Awards and Rankings Specialist

The Awards & Rankings Specialist leads the firm’s strategy for awards, surveys, and league table submissions (including Chambers and Legal 500), ensuring all recognition initiatives align with the firm’s strategic goals and brand visibility.

This role partners with attorneys, Marketing and Business Development, and PR teams to draft, review, and submit award entries, manage timelines, coordinate researcher interviews, and maintain comprehensive tracking systems for directories, surveys, and league tables. The position also develops templates, best practices, and reference materials, researches new recognition opportunities, and updates profiles and submissions.

The ideal candidate is highly organized, detail-oriented, and able to manage multiple deadlines in a fast-paced environment. Strong communication, project management, and interpersonal skills are essential, along with sound judgment, discretion, and a proactive, results-driven approach. Experience with legal directories, awards, and external agency management is strongly preferred. This role works independently and collaboratively but has no direct supervisory responsibilities.

Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (KattenFlex).

Essential Duties and Responsibilities include, but may not be limited to, the following. Other duties may be requested and/or assigned. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead the strategy for the firm’s awards, surveys, and league table submissions and nominations. Advise attorneys and marketing professionals on recognition and survey strategy, and coordinate with Marketing and Business Development Managers on major legal directory submissions and league table reporting.
• Draft award entries and review and edit submissions to ensure accuracy, clarity, and strategic alignment.
• Oversee submission timelines to ensure the timely completion of all materials and references. Manage each submission from initial planning through release, maintaining a comprehensive editorial calendar and tracking system for league tables, directories, surveys, and awards.
• Coordinate interview requests from directory researchers, including scheduling and preparing background materials for attorneys.
• Partner with the PR and Communications team to develop internal and external communications announcing rankings and awards, reinforcing the firm’s brand visibility.
• Develop and maintain reference lists, work highlights, submission templates, and best practices to support efficient and consistent processes.
• Research and evaluate new directory and award opportunities to expand the firm’s recognition strategy.
• Update league tables, surveys, and directory profiles as new firm developments arise, including attorney hires, press releases, practice updates, and other notable news.
• Collaborate with Marketing and Business Development Managers to draft, finalize, and maintain directory and league table practice profiles, and create best practices aligned with the awards and rankings strategy.
• Preparing regular reports on awards and rankings results.

Knowledge, Skills and Abilities

• Bachelor’s degree in Marketing, Communications or other related field with a minimum of 5 years relevant experience in business development or marketing in a law firm, professional services firm or other similar organization. Prior experience working at a large law firm and strong knowledge of legal directories is strongly preferred.
• Exceptional organizational, research, and project management skills, with the ability to prioritize and manage multiple deadlines in a fast-paced environment.
• Strong written and verbal communication skills, including advanced copywriting and copyediting proficiency. Demonstrates excellent interpersonal skills and professionalism when working with attorneys, clients, media, publishers, and external vendors.
• Highly detail-oriented, with proven ability to gather, organize, and synthesize information from a variety of sources.
• Exercises sound judgment, strong problem-solving abilities, and critical thinking, while maintaining the highest level of discretion with confidential and sensitive information.
• Dependable and collaborative team player who works effectively with others while also demonstrating initiative, independent decision-making, and a proactive, results-driven mindset.
• Committed to delivering exceptional client service.
• Experience managing external agencies is preferred but not required.
• Flexible and adaptable, with the ability to work extended hours and communicate outside standard business hours as needed to meet critical deadlines.
• Strong computer and technological skills including proficiency in Microsoft Office (Word, Excel, etc.).

In our New York office, the annualized salary range for this position is $95,000 to $115,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.

We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution, parental leave, transportation fringe benefit program, back-up care option, generous paid time off policy and long-term and short-term disability policies.

Katten Muchin Rosenman LLP in an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This is a high-visibility leadership opportunity for a service-driven professional passionate about people, operations, and client experience. As Reception Services Manager, you’ll set the standard for hospitality excellence while leading a front-of-house team in a premier corporate environment.

The Reception Services Manager is a client-facing leadership role responsible for delivering a five-star guest experience across reception, meeting services, and event operations. This individual oversees a team of corporate receptionists, ensuring service excellence, seamless daily operations, and a consistently polished, welcoming environment.

Reporting to theClient Relations Director (CRD) in New York, the Manager serves as the day-to-day ambassador of the client’s workplace experience, fostering relationships, managing performance, and driving continuous improvement.

Key Responsibilities

Client Experience & Relationship Management

• Serve as the primary liaison between Opensity Solutions and the client, ensuring alignment with brand standards and workplace culture.
• Maintain strong relationships through proactive communication, responsiveness, and an unwavering commitment to hospitality excellence.
• Monitor client and guest satisfaction, resolve issues promptly, and identify opportunities to elevate the experience.
• Partner with the CRD on regular business reviews and collaborate with fellow managers to share best practices.

Operational Leadership

• Oversee all front-of-house operations including reception, meeting coordination, guest services, and hospitality support.
• Ensure daily readiness of all spaces: reception, lobbies, conference areas, and lounges. Maintaining a “tour-ready” standard at all times.
• Implement and refine operational workflows, SOPs, and training programs to support consistency and quality.
• Track and report on service-level performance(SLAs, KPIs) and lead operational audits to ensure excellence.
• Leverage technology and innovation to streamline processes and enhance the client experience.

Team Leadership & Development

• Lead, mentor, and inspire a team of corporate receptionists to deliver genuine, anticipatory service.
• Provide regular coaching, feedback, and recognition to promote professional growth and engagement.
• Manage staffing, scheduling, and professional presentation standards.
• Partner with the CRD and People Solutions team on performance management, employee relations, and training initiatives.
• Foster a positive, inclusive, and service-driven culture where every team member feels empowered to create memorable experiences.

Qualifications

• 5+ years of leadership experience, managing large teams of receptionists or concierges, in a corporate or high-end hospitality setting.
• Proven ability to manage and inspire teams delivering five-star service in fast-paced, client-facing settings.
• Strong client relationship management skills with a track record of delivering measurable service excellence.
• Highly organized with the ability to manage multiple priorities and maintain composure under pressure.
• Exceptional communication, presentation, and interpersonal skills.
• Skilled in Microsoft Office Suite; familiarity with hospitality management systems a plus.
• Professional, polished, and hospitality-minded demeanor at all times.
• Commitment to confidentiality, discretion, and operational integrity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Opensity Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

Director of Safety & Security

Location: New York City (Overseeing all NYC Cipriani properties)

POSITION PURPOSE:

Cipriani is seeking an experienced and highly discreet Director of Security to lead all security operations across our New York City locations. This role is responsible for protecting our guests, employees, assets, and brand reputation while maintaining the elevated service standards synonymous with Cipriani. The ideal candidate brings a balance of strong leadership, risk management expertise, and hospitality-minded professionalism.

ESSENTIAL FUNCTIONS AND DUTIES:

• Oversee and standardize security operations across all NYC Cipriani properties, including restaurants, private clubs, event spaces, and corporate offices
• Develop, implement, and continuously refine security policies, procedures, and emergency response protocols
• Lead, train, and manage all security personnel (in-house and third-party), ensuring consistent coverage, performance, and professionalism
• Serve as the primary liaison with NYPD, FDNY, emergency services, and relevant regulatory agencies
• Obtain and maintain all necessary FDNY licenses and certifications required to operate all Cipriani restaurants, clubs, and event venues
• Conduct regular risk assessments, site audits, and vulnerability analyses across all locations
• Ensure compliance with all occupational health and safety regulations, including OSHA and NYC-specific workplace safety standards
• Oversee and enforce emergency evacuation procedures, fire safety protocols, and workplace safety drills across all locations
• Monitor adherence to food safety, crowd management, and event safety protocols in collaboration with Operations and Culinary teams
• Manage incident response, investigations, and reporting related to theft, disturbances, emergencies, or safety concerns
• Ensure compliance with all local, state, and federal safety and security regulations
• Partner closely with Operations, HR, Legal, and Executive Leadership on security strategy, incident management, and preventative measures
• Oversee security technology systems (CCTV, access control, alarms) and recommend upgrades as needed
• Lead security planning for high-profile guests, VIPs, private events, and large-scale activations
• Develop and manage the security budget, vendor relationships, and contracts

KNOWLEDGE, EXPERIENCE AND SKILLS :

• 8–12+ years of progressive security leadership experience, preferably within hospitality, luxury retail, private clubs, or multi-site operations
• Prior experience managing security across multiple NYC locations strongly preferred
• Strong knowledge of NYC security regulations, emergency response procedures, and law enforcement coordination
• Proven ability to lead teams with discretion, authority, and a service-first mindset
• Exceptional judgment, calm decision-making, and crisis management skills
• Experience working with high-profile clientele and confidential matters
• Strong written and verbal communication skills
• Availability to work flexible hours, including nights, weekends, and holidays as needed
• Former law enforcement, military, or executive protection experience

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:

• Ability to stand for extended periods and work in a fast-paced environment.
• Endurance to withstand long hours of standing, walking, and repetitive motions.
• Lift and carry objects, weighing up to 50 pounds.
• Flexibility to bend, stoop, reach, and perform physical tasks.
• Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.

Cipriani is an equal opportunity employer.

UNI Diamonds is on a mission to revolutionize B2B diamond trading through smart, AI-driven tools. We help diamond professionals get access to an extensive inventory, learn about market changes and insights using data, and sell using augmented reality technology.

Our North America team is growing, and we are looking to add on-site Account Managers to help boost our success with US-based diamond wholesalers and retailers.

As an Account Manager, you will be measured on driving revenue from trading on our platform, along with your ability to bring pipeline and more subscriptions. You will also be involved in shaping our go-to-market strategy and laying the foundation for a robust sales team and client base.

Core Responsibilities

• Engage with our existing customer base to enhance trading on our platform, re-engage existing pipeline and discover growth opportunities from our book of business.
• Penetrate new markets in the US - proactively and independently approaching through outbound prospecting (calls, emails, LinkedIn, etc.).
• Qualify inbound and outbound leads based on defined criteria.
• Conduct discovery calls to understand customer needs and pain points.
• Maintain a pipeline of leads and manage follow-ups in a CRM system.
• Collaborate closely with the sales and marketing teams to align messaging and campaigns.

Qualifications & Skills

• 3+ years of experience in diamond and jewelry wholesale / retail sales positions.
• GIA graduate is a plus.
• Outgoing, has the drive and enthusiasm required to do the role with a can-do mindset.
• A scrappy self-starter who can spot new opportunities unaided with a flexible, persistent, and assertive personality.
• Ability to work in a fast-paced environment and handle rejection in an-old school market.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills, and familiarity with CRM tools and sales engagement platforms.
• A team player, strong service driven approach.
• Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience).

What to expect:

• Employment Type - full time employee based at NYC
• This position requires frequent travel domestically, and outside of the US from time to time
• Competitive base salary, with the right incentives (60K-85K annually)
• Health, dental, vision and life insurance, 100% covered for the employee plus a very good cover for immediate family.
• 401(k) and Paid PTO
• Meaningful, purpose-driven work
• A supportive and inclusive environment
• The ability to help us determine the future direction of the company
• Opportunity to join a high growth start up and a fast-paced international, diverse, and collaborative team of professionals.

Job description

About: With Clarity ( ) designs and crafts authentic, accessible fine jewelry for life's most memorable moments and those in between, elevating the everyday. With Clarity is at the forefront of eCommerce and retail with our fresh, technology-enabled approach combining the best of online and offline shopping for lab created diamonds and jewelry.

Summary: We are seeking a Sales Associate for our NYC Soho retail showroom. Join a fast paced, exciting national brand disrupting the diamond and jewelry industry. The role offers significant growth potential, competitive salary, team bonus incentives and the excitement of liaising with sophisticated clientele purchasing diamond jewelry – on the iconic Spring Street in Soho.

With Clarity is a leader in quality and service. We are a highly motivated team disrupting the legacy brands. We are searching for candidates with proven experience, sophistication, and the drive and attitude needed to grow the brand.

Responsibilities: As a Sales Associate, you will:

• Create a memorable and hospitable client experience to build a personal connection with the brand that positively impacts sales and growth
• Educate and assist customers in selecting fine quality diamonds and jewelry for their occasions and gifting
• Assist with boxing / wrapping items, replenishing POS and gifting supplies, keeping the lounge neat and organized and performing all POS functions after a client’s purchase decision is finalized
• Prepare for client visits by liaising with our Customer Service and Operations teams
• Proactively follow up with customers to secure sales and repeat purchases
• Supporting on-hand media requests for our brand and PR teams: this could be for celebrities, influencers or models on site for photoshoots
• Maintain organization so that the showroom is always client-ready; cleaning and organizing of all display jewelry
• Handling pickups and drops offs for clients
• Supports the online sales process and remote sales teams

Skills: The ideal candidate:

• Understands the jewelry sales process and delivers on high quality client experiences
• Educates clients without sales pressure, building a personal connection with the client and With Clarity brand
• Can handle high end clientele and jewelry
• Has excellent written and verbal communication skills
• Is honest, personable, and someone of high integrity
• Is highly proficient with Gmail and Google Apps

Desired Qualifications:

• Minimum of 3 years of Jewelry / Diamond sales experience in a luxury retail setting
• Graduate Diamonds or Graduate Gemologist preferred
• Able to work in-person full time at store location
• Willing to week Saturday and/or Sunday; 5 day workweek

Benefits:

• Competitive full time base salary
• Team bonus incentive
• Healthcare benefits
• 401k
• 2 weeks PTO

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year + Sales Commissions

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Every weekend

Ability to commute/relocate:

• New York, NY 10012: Reliably commute or planning to relocate before starting work (Required)

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.

Summary:

The role of the Assistant Store Manager is to support the Store Manager by leading the store team to meet and exceed all sales and operational goals and ensure KPI’s are achieved. In addition, this fashion inclined individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients and partners within their city. This managerial role will act as a key functional support leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results.

The Assistant Store Manager reports to the Store Manager

Responsibilities:

Strategic:

• Ensure floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
• Support the execution of business plans to accelerate the business forward and remedy opportunities

Culture:

• Be an ambassador to the brand and promote the culture of Rails internally and externally
• Ensure store atmosphere upholds the image of the brand

Client Centric:

• Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
• Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
• Solution oriented approach to finding resolutions to customer service issues

Marketing & Community:

• Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
• Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention

Team Leadership:

• Support a positive work environment with teams and throughout store network including cross functional partners
• Attract, retain talent from outside of the store
• Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
• Support performance management initiatives with store teams
• Attend and lead store meetings as required by the business (Store Level and Corporate)
• Ensure that work schedules are aligned with store goals
• Ability to manage and resolve conflict in the workplace

Visuals:

• Ensure the image of the store is in line with corporate standards and store team is upholding these standards
• Support VM of the store is completed in accordance with VM guidelines

Operations:

• Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required
• Ensure the completion of merchandise receipts and transfer requests
• Protect all company assets including cash handling, inventory, expenses etc.
• Manage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
• Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
• Ensure that all the processes are being completed in compliance with legal, safety, and internal procedures
• Partner with cross functional partners as necessary including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forward
• Additional projects/ responsibilities may arise in accordance with the needs of the business

Requirements:

• At least 2+ years of experience in a retail managerial position
• Fashion enthusiasts and retail experience within women’s and men’s apparel preferred
• Ability to effectively create, manage and adhere to deadlines
• Familiar with key retail performance indicators
• Adaptable, a sense of openness, active listener, and compassionate
• Advanced organizational skills, writing and communication skills
• Expertise in Microsoft Office 365 Suite
• Comfortable and savvy with computer technology, including PC and iOS devices
• Travel approximately 10% of the time
• Ability to climb ladders
• Ability to lift 25+ lbs.

Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.