Information Technology Jobs in Boca Raton

300 positions found — Page 19

Restaurant General Manager
✦ New
Salary not disclosed
Restaurant General Manager

To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or retail manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You're all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that - and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity.

Requirements: What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You have at least 2 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results. You're all about creating a great place to work for your team. You want to make your customer's day and it shows in the way you are maniacal about serving amazing pizza with a great big smile. You know who you are - honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life. You set high standards for yourself and for your people. You're up for a challenge. You love the excitement of the restaurant business and know every day is different. And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.

Additional Information: If you want a management career with an innovative company, look no further than Pizza Hut. Apply today!

Not Specified
Family Practice/Primary Care Nurse Practitioner - $100,000 - $120,000/yearly
✦ New
🏢 DocCafe
Salary not disclosed

DocCafe has an immediate opening for the following position: Nurse Practitioner - Family Practice/Primary Care in Boca Raton, Florida.

Make $100,000 - $120,000/yearly.

DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career.

----------------

Register now to apply for this job and for access to 120,000+ other openings.

DocCafe Offers:

  • Free Physician and Advanced Practice Job Search:Easily search, review and apply to jobs that meet your requirements. Plus, set up e-mail alerts for when new jobs are added that meet your search criteria.
  • Professional Profile:Attract employers with a profile page that includes your CV, credentials and other medical professional information.
  • Confidentiality:Decide which information you want to share and when you appear in an employer's search results.
  • Career Matching Support:Our experienced team can match you to your dream based on your unique preferences.

Get started with DocCafe today.

Not Specified
Urgent Care Physician Assistant - Competitive Salary
✦ New
🏢 DocCafe
Salary not disclosed

DocCafe has an immediate opening for the following position: Physician Assistant - Urgent Care in Pompano Beach, Florida.

DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career.

----------------

Register now to apply for this job and for access to 120,000+ other openings.

DocCafe Offers:

  • Free Physician and Advanced Practice Job Search:Easily search, review and apply to jobs that meet your requirements. Plus, set up e-mail alerts for when new jobs are added that meet your search criteria.
  • Professional Profile:Attract employers with a profile page that includes your CV, credentials and other medical professional information.
  • Confidentiality:Decide which information you want to share and when you appear in an employer's search results.
  • Career Matching Support:Our experienced team can match you to your dream based on your unique preferences.

Get started with DocCafe today.

Not Specified
Paralegal
Salary not disclosed
Boca Raton, FL 2 days ago

Trusts & Estates Paralegal

Midsize Law Firm – Boca Raton, FL

Hybrid Schedule

Compensation: Up to $160,000


Overview

Our client, a well‑regarded midsize law firm in Boca Raton, is actively seeking an experienced Trusts & Estates Paralegal to join its growing Private Client/Trusts & Estates practice. This hybrid role offers the opportunity to work alongside highly respected attorneys on sophisticated estate planning, trust administration, and estate settlement matters.

This position is ideal for a polished, detail‑oriented paralegal with deep knowledge of Florida Surrogate’s Court procedures and the ability to manage complex estate and trust files independently.


Key Responsibilities

Estate Administration

  • Prepare and file probate and administration petitions in New York Surrogate’s Court.
  • Assist with collecting and valuing assets, preparing asset inventories, and coordinating appraisals.
  • Draft correspondence, notices, affidavits, and supporting documents for court filings.
  • Oversee deadlines, filings, and compliance throughout the estate administration process.

Trust Administration

  • Prepare trust accountings, summaries, and financial schedules.
  • Assist with ongoing trust funding, distributions, and documentation.
  • Coordinate with fiduciaries, beneficiaries, financial institutions, and accountants.
  • Maintain organized trust files and ensure timely follow‑ups on required actions.

Estate Planning Support

  • Draft initial versions of wills, trusts, powers of attorney, health care proxies, and other estate planning documents.
  • Manage signature pages, execution ceremonies, and document binders.
  • Maintain client information, organizational charts, and planning summaries.

General Paralegal & Client Support

  • Maintain detailed records of client assets, transactions, and correspondence.
  • Handle court e‑filings and ensure all submissions meet procedural requirements.
  • Assist attorneys with research, document organization, and preparation for client meetings.
  • Serve as a client‑facing resource, providing updates and ensuring a high standard of service.


Qualifications

  • 5+ years of Trusts & Estates paralegal experience in a law firm environment.
  • Strong command of Florida Surrogate’s Court procedures.
  • Experience with estate and trust accountings, probate filings, and estate tax returns (federal and NYS).
  • Ability to manage multiple matters simultaneously with exceptional organization and accuracy.
  • Excellent writing, communication, and interpersonal skills.
  • Proficiency with document management systems, Microsoft Office, and trust/estate accounting software.
  • High degree of professionalism and discretion when working with sensitive and confidential client information.

Why This Opportunity Stands Out

  • Highly competitive compensation—up to $160,000.
  • Hybrid schedule offering both flexibility and meaningful in‑office collaboration.
  • Opportunity to work on sophisticated T&E matters in a respected midsize firm environment.
  • Supportive, collegial team with strong attorney‑paralegal partnership.
  • Clear long‑term growth potential within a thriving practice.
Not Specified
Property Manager
Salary not disclosed
Boca Raton, FL 3 days ago

Summary

The Property Manager job is licensed under the provisions of Florida Statute 468. The Property Manager is required to be knowledgeable about Florida Statute 718, which governs Condos. Under general supervision and in association with the Board of Directors, the Property Manager plans, directs, recommends, and implements policies and procedures to ensure the services required to maintain the common elements of the Association are provided in a first-class manner and accordance with community rules and regulations.


This hands-on leadership position oversees the community's operational, administrative, financial, human resources, maintenance, and security functions. The position requires the Property Manager to be on call 24 hours a day, 7 days a week, for emergency consultation in the event of incidents requiring management intervention. All services of the Property Manager are under the direct supervision of Castle Management and are performed as stated in the Management agreement between the governing Board of Directors and Castle Management, LLC.


The Property Manager provides exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service.

Essential Duties and Responsibilities

Operations and Accounting

  • Utilizes Castle Management assigned inspection checklists to inspect community and facilities on a routine basis to determine maintenance, security, violations, safety, and landscaping deficiencies to remain in compliance with Castle Management guidelines.
  • Plans, directs, and oversees the implementation of comprehensive systems to protect the association's community assets and records professionally.
  • Create and manage the Association’s budget and financial processes
  • Assists in preparing monthly financial reports and reviews for accuracy and variance trends. Maintains working knowledge of the Association’s financial reports and supports the Treasurer by obtaining responses to financial questions.
  • Compliance with all reporting requirements outlined in the Castle Management contract.
  • Compliance with meeting requirements outlined in Florida Statue 718.
  • Prepares recommendations for collection action on delinquent accounts and reports to the board on a monthly basis on the progress.
  • Responsible for the storage and maintenance of Association records required under Florida Statute, including the maintenance of the Association’s Website.
  • Prepares and implements Emergency Preparedness plans as outlined in the Castle Management contract, including those for weather-related events and other natural disasters.
  • Solicits, reviews, and compiles bid analysis sheets for Board Review for maintenance, construction, and other community projects, as well as services deemed to be in the best interests of the Association.
  • Draft RFPs (Requests for Proposals) as needed before bidding on large projects to ensure that the data received is comparable across all vendors.
  • Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury, including work-related injuries, and properly reports it within the appropriate timelines to the appropriate party.
  • Acts as liaison with legal counsel and other Association vendors as necessary to conduct Association business.
  • Reviews and codes vendor invoices before payment after confirming that the work has been completed satisfactorily. Ensure payments are made in alignment with the Board's direction.
  • In the absence of an Assistant Property Manager, tracks all architectural change requests by homeowners and inspects for compliance upon completion. Utilizes assigned software programs to engage with Board or Committee members during the architectural review process. Attends ARC meetings.

Talent Management

  • Owns all aspects of the employee cycle, including hiring, training, managing performance, approving payroll and PTO, and coaching and developing teammates on-site. Ensures the team is capable of meeting the community’s goals and high standards in a hospitable, sensitive, and courteous manner.
  • Ensures all safety precautions and procedures are followed by all site teammates while performing assigned duties.

Managing Relationships

  • Fosters appropriate communications between Board Members, Residents, and Management
  • Responds within the required timeline to all owner and Board Member requests.
  • Other duties and responsibilities as assigned.

Supervisory Responsibilities

  • Directly manage the on-site team
  • Carry out supervisory responsibilities following Castle’s policies and applicable laws.
  • Responsibilities include interviewing, hiring, training, developing, and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and Experience

  • An active CAM license is required.
  • An associate's degree with a concentration in business is preferred.
  • A minimum of 2 years of CAM or related business experience, or more, depending on the community, is required.
  • Knowledge and understanding of Property Management accounting practices, terminology, and budgeting skills required.
  • Knowledgeable of Condo law and required statutory inspections and regulations as outlined by Florida state and county.
  • Knowledge and understanding of High Rise/ Condo Life Safety equipment (Fire suppression systems, generators, chillers, cooling towers, elevators, etc.) required.
  • Intermediate skills with Microsoft Office Suite (including SharePoint, Excel, Word, Outlook, and PowerPoint).
  • Experience with Building Link or similar software may be required or preferred.
  • Valid Driver’s License.
  • Some understanding of Condo building mechanics may be required

Skills and Abilities

  • Outstanding customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
  • Strong experience with conflict resolution strategies is required.
  • Advanced time management skills required to use time effectively based on key priorities, with the ability to prioritize tasks in an environment with constant changes.
  • Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information using spoken and written language.
  • Excellent organizational skills and attention to detail.
  • Strong analytical, problem-solving, and negotiation skills.
  • Strong presentation and public speaking skills required.
  • Multiple language fluency is desirable and may be required depending on the community’s needs.
  • Ability to act with integrity, professionalism, and confidentiality.

Physical requirements

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

  • Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations.
  • Ability to lift 30lbs. following appropriate safety procedures.
  • Ability to:
  • Work in an upright standing position for long periods
  • Work in different environmental working conditions (e.g., heat, cold, wind, rain).
  • Walk and climb stairs.
  • Handle, grasp, feel objects.
  • Reach with hands and arms.
  • Extensive use of fingers for typing and visual use of the computer monitor.
  • Ability to quickly and easily navigate property/buildings.
  • Ability to possibly walk in uneven terrain, depending on the community, while conducting inspections.
  • Repeat various motions with wrists, hands, and fingers.
  • Ability to detect auditory and visual emergency alarms.
  • Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone.
  • Visual ability correctable to 20/20.
  • Ability to respond verbally in an understandable, professional manner in person and over the telephone.
  • May be required to travel for training sessions off-site as needed. It may be occasionally required to cover for staff at other communities within a reasonable commuting distance.
  • Ability to work extended hours and weekends if needed.

EQUAL EMPLOYMENT OPPORTUNITY

Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.

DISCLAIMER

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.

Not Specified
Trade Execution Specialist
Salary not disclosed
Delray Beach, FL 2 days ago

About IMI


Established in 1987, International Materials (IMI) is one of the world’s leading privately owned bulk raw materials trading companies, serving global customers across cement, construction, steel, and related industries. From sourcing materials to chartering vessels and delivering products directly to customers, IMI manages every step with precision, reliability, and a strong service-driven culture. With more than 170 employees across 11 international offices, long-term supplier partnerships, and an integrated global presence, we have built a reputation for technical expertise, personalized customer service, and the ability to support partners through complex supply chains.

This role supports the Trading team by accurately entering and managing trade transactions, coordinating information across Operations, Contracts, Finance, and Legal, and assisting with key commercial documents. You will help review contracts, support customer service needs, conduct basic market research, follow up on payments, and ensure deals are aligned and properly reflected in the ERP system—contributing to smooth execution and reliable reporting across the trade lifecycle.


Key Responsibilities


  • Act as a key liaison between the Trading team and internal departments including Operations, Contracts, Finance, and Legal.
  • Accurately capture trade transactions (both purchases and sales) in the ERP system, ensuring alignment with negotiated commercial terms.
  • Create and manage purchase and sales orders, maintaining consistency with contract terms and company policies.
  • Assist Traders in preparing commercial documents such as client offers, freight quote requests, lot sheets, and budgets.
  • Manage the end-to-end deal entry process in the ERP, ensuring correct matching of purchases, sales, freight, and budget allocations.
  • Collaborate with Traders and the Contracts Desk to draft and review customer sales and supply agreements.
  • Partner with the Legal department to support risk management by reviewing trade contracts, identifying discrepancies, and mitigating potential exposures.
  • Provide timely and accurate trade information to the Operations team.
  • Coordinate with international Operations teams on matters such as inventory management, quality specifications, cash flow planning, shipment scheduling, vessel nominations, and contract alignment.
  • Conduct market research on clients, commodities, supply sources, and industry trends to support trading strategies.
  • Work with the Finance department and Traders to manage customer collections and monitor payment statuses.
  • Support the financial and operational reconciliation of quarterly trade results, ensuring ERP data reflects actual trade performance.
  • Assist Traders with customer service and post-sale support to maintain strong client relationships


Qualifications


  • Bachelor’s degree in business, supply chain management, logistics, or related field, or equivalent work experience required.
  • Knowledge of trade and/or logistics preferred.
  • Resourceful, organized, and strong attention to detail.
  • Able to multi-task and work independently.
  • Strong written and verbal communication skills.
  • Spanish speaking is a plus.
  • Excellent computer skills with knowledge of Outlook, Microsoft Word, Excel and PowerPoint.


It is International Materials’ policy to provide and promote equal opportunity in employment, compensation, and all other terms and conditions of employment without discrimination based on any non-merit factor in accordance with applicable laws and regulations.

Not Specified
Marketing Coordinator
✦ New
🏢 LHH
Salary not disclosed
Boca Raton, FL 1 day ago

Summary

LHH is seeking a Marketing Coordinator on behalf of our client to support a busy, collaborative marketing team in a fast‑paced, on‑site environment. This role is ideal for someone who is highly organized, detail‑oriented, and enjoys balancing creative work with day‑to‑day marketing support. The Marketing Coordinator will assist with the creation of marketing materials, project coordination, and general marketing operations while ensuring brand consistency and timely execution.

Key Responsibilities

  • Create, update, and maintain marketing materials including flyers, presentations, signage, and digital assets
  • Design visual materials such as maps, trade area overviews, reports, and market research graphics
  • Support internal teams by managing timelines, tracking requests, and coordinating marketing projects
  • Ensure consistency across branding, messaging, and visual standards
  • Assist with marketing calendars, listings, contact lists, email campaigns, and online platforms
  • Participate in creative brainstorming and help execute marketing initiatives
  • Provide general administrative and operational support including file organization, print coordination, and vendor communication

Qualifications

  • Bachelor’s degree or equivalent professional experience
  • 2 years of experience in a marketing, design, or marketing support role
  • Strong organizational and communication skills
  • Ability to manage multiple projects and deadlines in a fast‑moving environment
  • Detail‑driven, proactive, and reliable with a positive, can‑do attitude
  • Comfort working independently while collaborating with a team

Technical Skills

  • Adobe Creative Suite (Photoshop, InDesign, Illustrator)
  • Microsoft Office
  • Experience with email marketing platforms, listing tools, or project management systems is a plus

Compensation & Benefits

Salary: $60,000

Benefits include:

Paid Time Off

Health Insurance

Vision Insurance

401(k)

Additional benefits may be available.

Compliance Statement

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to:

Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.

Not Specified
Legal Secretary (Legal Word Processor)
Salary not disclosed
Boca Raton, Florida 4 days ago

Job Title: Legal Secretary (Legal Word Processor)

Location: Boca Raton, FL 33432

Position Summary

Robbins Geller Rudman & Dowd LLP is seeking a skilled and motivated Legal Secretary (Legal Word Processor) to provide comprehensive legal support to attorneys, paralegals, and firm managers. The ideal candidate will thrive in a fast-paced environment, demonstrating flexibility, attention to detail, and the ability to handle time-sensitive and confidential materials with professionalism. This is an excellent opportunity for a dedicated legal professional looking for a long-term role in a supportive and highly regarded firm.

Employment Type: Full-time non-exempt | In-Office 9:00 am – 5:30 pm

Compensation & Benefits

• Salary Range: $70,000 - $85,000 per year (depending on experience and qualifications)

• Benefits: Comprehensive benefit program provided

Key Responsibilities

• Prepare, edit, and process complex legal documents, ensuring compliance with court rules and formatting requirements.

• Draft correspondence, pleadings, motion shells, discovery documents, and general legal forms.

• Assist in preparing and filing court documents in federal and state courts, ensuring accuracy and timeliness.

• Generate tables of authorities and tables of contents for legal filings.

• Manage confidential client and case-related information with discretion.

• Coordinate meetings, conference calls, and video conferences for attorneys, clients, and experts.

• Arrange travel for attorneys, paralegals, clients, and experts as needed.

• Process attorney expense reports, reimbursements, and expert invoices.

• Maintain electronic case files in coordination with the firm's records team.

• Manage shared Outlook calendars for attorneys and case teams.

• Enter attorneys' billable time in accordance with firm policies.

• Provide additional administrative and litigation support as required.

Qualifications & Experience

Education: High school diploma or equivalent required; an associate's degree is a plus.

Experience: Minimum of 3 years as a legal secretary or legal assistant in litigation.

Litigation Knowledge: Experience with Florida state and federal courts, as well as other U.S. district courts, is preferred.

Technical Skills:

• Strong proficiency in Windows 11 and Microsoft Office Suite.

• Experience with document management systems such as NetDocuments or iManage is a plus.

Additional Skills:

• Excellent proofreading skills and attention to detail is a must.

• Typing with high accuracy.

• Strong time-management skills and ability to support multiple attorneys.

• Understanding of litigation deadlines and prioritize workload accordingly.

• Excellent proofreading skills and attention to detail is a must.

• Strong interpersonal skills to collaborate effectively with attorneys, colleagues, court personnel, and vendors.

• Proactive, self-motivated, and capable of working independently.

Other qualifications that are a plus:

• Familiarity with Adobe Acrobat DC, Best Authority, Relativity, and legal billing software is preferred but not required.

• Notary certification is a plus.

• Trial preparation experience is a plus.

If you are a detail-oriented legal professional looking for a rewarding opportunity in a dynamic legal environment, we encourage you to apply.

For consideration, please email a cover letter and resume to with Legal Secretary in the subject line.

_________________________________________________________________________________________________________________

Robbins Geller is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, national origin, sex, gender, sexual orientation, marital status, pregnancy, childbirth or breast-feeding, age, physical or mental disability, ancestry, medical condition, genetic information, military, or veteran's status, or any other status or characteristic protected by law. For the firm's full EEO policy, please refer to our website: .

California Consumer Privacy Act Disclosure: We collect personal information you provide in connection with any application for employment, including personal information contained on any resumes or any other document(s) you provide us. We may use this information to evaluate your application and/or to consider you for employment with Robbins Geller. We may, as necessary, share this information with third parties for any of the following purposes: (i) to confirm the accuracy of the information provided; (ii) to conduct a background check; (iii) to confirm or evaluate potential conflicts of interest; and/or (iv) to check references. If you accept an offer with Robbins Geller, we may also use the information you have provided in order to provide you with the benefits of your employment.

The marginal functions of this position have not been included. This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related duties requested by the supervisor.

Employees MUST maintain domicile in a state and/or city where RGRD has an office.

Not Specified
Information Technology Specialist
Salary not disclosed
Deerfield Beach, FL 1 week ago

Job Summary


As our Information Technology (IT) Specialist, you'll be part of the reliable team behind the scenes—ensuring computers, hardware, software, mobile devices, networks, servers, and more run at peak performance every single day. You'll set up workstations and software so new hires hit the ground running, keep login credentials secure and up-to-date in our databases, and deliver fast, friendly support that keeps our teams productive and smiling. Efficiency, diligence, and accuracy are your strengths, and our IT Team is all about being the dependable force that powers the entire company.


Key Responsibilities


  • Coordinate trainings with the HR Team for new hires.
  • Prepare for IT updates and trainings
  • Work with IT Team to ensure everything is setup and ready for new hires
  • Organize, manage, and update support tasks
  • Ensure IT Department is efficient and responding to tasks quickly
  • Manage asset tracking to ensure all devices are enrolled
  • Organize, manage, and update login credentials, asset tracking, etc.
  • Provide user support.
  • Educate users on company software.


Role Requirements


  • A genuinely pleasant, polite, and professional attitude
  • Outstanding interpersonal skills and excellent written/oral communication
  • Top-notch organizational abilities and laser-sharp attention to detail
  • Proficiency with company software.
  • Preferred: Bachelor’s degree or higher in a related field.
  • Bonus: You thrive in solving a tricky issue and knowing your work keeps the whole company connected and moving forward.


Ready to be the calm in the tech storm? Join our IT Team and keep everything running seamlessly. You are the reliable backbone behind every login, laptop, and jobsite device —come make efficiency look effortless with us!


We are an Equal Employment Opportunity company (EEO).

Not Specified
Director of Technology
🏢 Straticon
Salary not disclosed
Deerfield Beach, FL 1 week ago

JOB SUMMARY


We are seeking an innovative and strategic Director of Technology to lead the design and implementation of a unified, enterprise-wide IT Service Desk function. This role will play a pivotal part in modernizing support services, driving organizational alignment, and enhancing the overall employee technology experience across a multi-location operation.


As a leader, you will champion the development of a comprehensive service delivery model that

acts as the centralized point of contact for all IT-related needs. Leveraging best practices in

integrating cutting-edge tools like AI, automation, and predictive analytics, you will build a

future-ready support ecosystem that empowers the business and elevates performance.


CORE RESPONSIBILITIES:


Strategic Direction & Vision

  • Architect and implement a unified service desk strategy that serves all business units and operational environments.
  • Create and execute a transformation roadmap that aligns with the company’s broader digital and business initiatives.
  • Guide the shift to an experience-driven and results-oriented service delivery approach.
  • Embed leading service management practices to ensure governance, adaptability, and enterprise cohesion.


Cross-Functional Integration

  • Collaborate with stakeholders across departments (HR, Accounting, Legal, Operations, ect.) to unify workflows and standardize service offerings.
  • Ensure seamless support delivery across corporate offices, field teams, and remote environments.
  • Establish governance models that promote accountability and consistent service quality across the enterprise.


Operational Execution & Excellence

  • Define and track key performance indicators (KPIs) and experience-level agreements (XLAs) to measure support outcomes.
  • Cultivate a culture of continual improvement using performance metrics and user feedback.
  • Develop and maintain a dynamic knowledge base and robust self-service tools powered by AI.
  • Oversee third-party service providers and enforce service level agreements.


Technology Enablement & Innovation

  • Lead the integration of automation tools, AI-driven workflows, and predictive technologies to enhance service desk responsiveness.
  • Introduce intelligent service catalogs and user-personalized experiences to streamline IT interactions.
  • Monitor and adopt emerging technologies to ensure sustained innovation and agility.


People Leadership & Culture Development

  • Build and manage a service desk team, fostering a culture of accountability, innovation, and service excellence.
  • Promote an employee-first mindset focused on empathy, responsiveness, and problem ownership.
  • Provide coaching, development, and leadership opportunities to build team capability and resilience.


QUALIFICATIONS:


Required:

  • Bachelor’s degree in Information Technology, Business, or a related field (Master’s preferred).
  • A minimum of 10 years’ experience in IT service management or enterprise IT leadership, including 5+ years in a senior management role.
  • Demonstrated success in standing up or transforming service desk or ESM operations within distributed or multi-site organizations.
  • Background in construction industry.


Preferred:

  • ITIL 4 certification required; additional certifications (e.g., SIAM, HDI, COBIT, ISO/IEC 20000) highly desirable.
  • Hands-on experience with platforms like ServiceNow, Jira Service Management, Salesforce, CMiC, Autodesk, and Azure DevOps.


Join us to shape the future of IT support in the construction sector—where technology truly empowers people and propels the business forward.


We are an Equal Opportunity Employer (EEO).

Not Specified
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