Information Technology Jobs in Boca Raton Florida
256 positions found
Job Summary
As our Information Technology (IT) Specialist, you'll be part of the reliable team behind the scenes—ensuring computers, hardware, software, mobile devices, networks, servers, and more run at peak performance every single day. You'll set up workstations and software so new hires hit the ground running, keep login credentials secure and up-to-date in our databases, and deliver fast, friendly support that keeps our teams productive and smiling. Efficiency, diligence, and accuracy are your strengths, and our IT Team is all about being the dependable force that powers the entire company.
Key Responsibilities
- Coordinate trainings with the HR Team for new hires.
- Prepare for IT updates and trainings
- Work with IT Team to ensure everything is setup and ready for new hires
- Organize, manage, and update support tasks
- Ensure IT Department is efficient and responding to tasks quickly
- Manage asset tracking to ensure all devices are enrolled
- Organize, manage, and update login credentials, asset tracking, etc.
- Provide user support.
- Educate users on company software.
Role Requirements
- A genuinely pleasant, polite, and professional attitude
- Outstanding interpersonal skills and excellent written/oral communication
- Top-notch organizational abilities and laser-sharp attention to detail
- Proficiency with company software.
- Preferred: Bachelor’s degree or higher in a related field.
- Bonus: You thrive in solving a tricky issue and knowing your work keeps the whole company connected and moving forward.
Ready to be the calm in the tech storm? Join our IT Team and keep everything running seamlessly. You are the reliable backbone behind every login, laptop, and jobsite device —come make efficiency look effortless with us!
We are an Equal Employment Opportunity company (EEO).
JOB SUMMARY
We are seeking an innovative and strategic Director of Technology to lead the design and implementation of a unified, enterprise-wide IT Service Desk function. This role will play a pivotal part in modernizing support services, driving organizational alignment, and enhancing the overall employee technology experience across a multi-location operation.
As a leader, you will champion the development of a comprehensive service delivery model that
acts as the centralized point of contact for all IT-related needs. Leveraging best practices in
integrating cutting-edge tools like AI, automation, and predictive analytics, you will build a
future-ready support ecosystem that empowers the business and elevates performance.
CORE RESPONSIBILITIES:
Strategic Direction & Vision
- Architect and implement a unified service desk strategy that serves all business units and operational environments.
- Create and execute a transformation roadmap that aligns with the company’s broader digital and business initiatives.
- Guide the shift to an experience-driven and results-oriented service delivery approach.
- Embed leading service management practices to ensure governance, adaptability, and enterprise cohesion.
Cross-Functional Integration
- Collaborate with stakeholders across departments (HR, Accounting, Legal, Operations, ect.) to unify workflows and standardize service offerings.
- Ensure seamless support delivery across corporate offices, field teams, and remote environments.
- Establish governance models that promote accountability and consistent service quality across the enterprise.
Operational Execution & Excellence
- Define and track key performance indicators (KPIs) and experience-level agreements (XLAs) to measure support outcomes.
- Cultivate a culture of continual improvement using performance metrics and user feedback.
- Develop and maintain a dynamic knowledge base and robust self-service tools powered by AI.
- Oversee third-party service providers and enforce service level agreements.
Technology Enablement & Innovation
- Lead the integration of automation tools, AI-driven workflows, and predictive technologies to enhance service desk responsiveness.
- Introduce intelligent service catalogs and user-personalized experiences to streamline IT interactions.
- Monitor and adopt emerging technologies to ensure sustained innovation and agility.
People Leadership & Culture Development
- Build and manage a service desk team, fostering a culture of accountability, innovation, and service excellence.
- Promote an employee-first mindset focused on empathy, responsiveness, and problem ownership.
- Provide coaching, development, and leadership opportunities to build team capability and resilience.
QUALIFICATIONS:
Required:
- Bachelor’s degree in Information Technology, Business, or a related field (Master’s preferred).
- A minimum of 10 years’ experience in IT service management or enterprise IT leadership, including 5+ years in a senior management role.
- Demonstrated success in standing up or transforming service desk or ESM operations within distributed or multi-site organizations.
- Background in construction industry.
Preferred:
- ITIL 4 certification required; additional certifications (e.g., SIAM, HDI, COBIT, ISO/IEC 20000) highly desirable.
- Hands-on experience with platforms like ServiceNow, Jira Service Management, Salesforce, CMiC, Autodesk, and Azure DevOps.
Join us to shape the future of IT support in the construction sector—where technology truly empowers people and propels the business forward.
We are an Equal Opportunity Employer (EEO).
Project description
This technology engineer is responsible for ensuring the reliability, supportability, and continuous improvement of key infrastructure monitoring and management platforms, with primary ownership focus on tools such as SolarWinds, Azure Sentinel. This role requires a developer mindset. This person will also be providing operations systems administration support for hands on Linux and Windows systems. This role partners closely with internal teams across operations, monitoring, and security to strengthen platform health, improve signal quality, and enable effective incident response workflows. The engineer will support a hybrid environment with strong emphasis on Microsoft Azure monitoring and logging, contribute to platform lifecycle activities (patching, upgrades, onboarding, documentation), and continuously learn and apply modern capabilities— including analytics and emerging AI features—across event management, observability, and SIEM tooling to reduce operational friction and increase time to value
Responsibilities
Platform Ownership
Network & Monitoring Tools (must have)
Familiar with tools such as SolarWinds (including NetPath). As a platform owner, ensure platform stability, upgrades, patching, and day to day support.
Has knowledge about network centric monitoring capabilities including SNMP polling, traps, and device visibility etc. Ensure new sites and devices are properly onboarded
Partner with platform and cloud teams to ensure migrated workloads meet monitoring standards. Systems Administration (must have)
Provide sysadmin support for Linux and Windows servers, including:
Agent deployment and upgrades (SolarWinds, Datadog, Dynatrace)
OS level troubleshooting and configuration
Monitoring and logging enablement
Support hybrid environments spanning on prem and Azure infrastructure.
A developer mindset with experience in Dev workflow, GitHub, PowerShell etc.
Observability & Event Management Support (should have)
Has experience with tools such as Datadog and Dynatrace. The person will be responsible for collaborating with platform owners to support integrations, data quality, and alerting hygiene.
Assist with event management workflows, ensuring alerts are actionable and routed correctly.
Participate in efforts to reduce alert noise and repeat incidents. SIEM & Security Visibility (nice to have)
Develop a working understanding of SIEM concepts and platforms such as Azure Sentinel and CRIBL.
Support log ingestion, troubleshooting, and collaboration with security and incident response teams.
Ensure infrastructure and network telemetry supports security detection requirements. Cloud Monitoring & Azure Integration (should have)
Has experience with Azure cloud platform. Have either directly supported or is familiar with Azure based monitoring and logging, including:
Azure Monitor and Log Analytics integrations
Observability for Azure hosted workloads Automation, AI & Continuous Improvement (nice to have)
Explore and apply AI assisted features within monitoring, event management, and SIEM tools to:
Improve signal quality / reduce alert fatigue
Support faster incident triage
Contribute to documentation, runbooks, and operational improvements focused on small, incremental wins.
Knowledge Transfer & Operational Resilience
Participate in knowledge transfer activities related to platform transitions and retirements. Maintain documentation.
Support on call or escalation rotations as needed.
Skills
Must have
Minimum 4-5 years of experience in infrastructure operations, monitoring, observability, or platform operations roles, supporting enterprise environments
Hands on experience with systems administration for Linux and Windows servers, including troubleshooting, configuration, and deployment of monitoring or management agents (e.g., SolarWinds, Datadog, Dynatrace).
Foundational networking knowledge, including concepts such as SNMP, network monitoring, LAN/WAN fundamentals, firewalls, and telemetry collection, sufficient to support network centric monitoring platforms like SolarWinds
Not a must but nice to have experience with platform like StruxureWare.
Experience with observability or monitoring platforms, such as SolarWinds, Datadog, Dynatrace, or similar tools, with an understanding of alerting, dashboards, and signal quality.
Exposure to cloud environments, preferably Microsoft Azure, including familiarity with monitoring and logging concepts (e.g., cloud based telemetry, logs, metrics, and integrations).
Basic understanding of incident and event management practices, including alert triage, escalation, and collaboration with incident response or operations teams.
Demonstrated willingness and ability to learn new technologies quickly, with examples of picking up new platforms, tools, or domains outside of prior core expertise.
Familiarity with Agile or SAFe ways of working, including collaboration in sprint based delivery models, and cross functional team engagement is a plus.
Strong communication and collaboration skills, with the ability to work effectively with platform owners, operations teams, security teams, and external stakeholders.
Experience working in a modern Dev workflow using GitHub (branches, pull requests, code reviews, and CI/CD) to manage and deploy scripts/automation used for platform operations
Working proficiency in scripting languages such as PowerShell, Python, BASH, or similar scripting languages.
Knowledge with Azure, Azure Active Directory (AD), and hybrid cloud environments is a plus.
Exposure to SIEM concepts or platforms such as Azure Sentinel, CRIBL, or similar is a plus.
Experience with change management practices in an enterprise IT environment is beneficial
This technology engineer is responsible for ensuring the reliability, supportability, and continuous improvement of key infrastructure monitoring and management platforms, with primary ownership focus on tools such as SolarWinds, Azure Sentinel. This role requires a developer mindset. This person will also be providing operations systems administration support for hands on Linux and Windows systems. This role partners closely with internal teams across operations, monitoring, and security to strengthen platform health, improve signal quality, and enable effective incident response workflows. The engineer will support a hybrid environment with strong emphasis on Microsoft Azure monitoring and logging, contribute to platform lifecycle activities (patching, upgrades, onboarding, documentation), and continuously learn and apply modern capabilities— including analytics and emerging AI features—across event management, observability, and SIEM tooling to reduce operational friction and increase time to value.
Responsibilities:
Platform Ownership - Network & Monitoring Tools (must have)
• Familiar with tools such as SolarWinds (including NetPath). As a platform owner, ensure platform stability, upgrades, patching, and day to day support.
• Has knowledge about network centric monitoring capabilities including SNMP polling, traps, and device visibility etc. Ensure new sites and devices are properly onboarded
• Partner with platform and cloud teams to ensure migrated workloads meet monitoring standards.
Systems Administration (must have)
• Provide sysadmin support for Linux and Windows servers, including:
• Agent deployment and upgrades (SolarWinds, Datadog, Dynatrace)
• OS level troubleshooting and configuration
• Monitoring and logging enablement
- Support hybrid environments spanning on prem and Azure infrastructure.
- A developer mindset with experience in Dev workflow, GitHub, PowerShell etc.
- Observability & Event Management Support (should have)
- Has experience with tools such as Datadog and Dynatrace. The person will be responsible for collaborating with platform owners to support integrations, data quality, and alerting hygiene.
- Assist with event management workflows, ensuring alerts are actionable and routed correctly.
- Participate in efforts to reduce alert noise and repeat incidents.
SIEM & Security Visibility (nice to have)
- Develop a working understanding of SIEM concepts and platforms such as Azure Sentinel and CRIBL.
- Support log ingestion, troubleshooting, and collaboration with security and incident response teams.
- Ensure infrastructure and network telemetry supports security detection requirements.
Cloud Monitoring & Azure Integration (should have)
- Has experience with Azure cloud platform. Have either directly supported or is familiar with Azure based monitoring and logging, including:
- Azure Monitor and Log Analytics integrations
- Observability for Azure hosted workloads
Automation, AI & Continuous Improvement (nice to have)
• Explore and apply AI assisted features within monitoring, event management, and SIEM tools to:
- Improve signal quality / reduce alert fatigue
- Support faster incident triage
• - Contribute to documentation, runbooks, and operational improvements focused on small, incremental wins.
- Knowledge Transfer & Operational Resilience
- Participate in knowledge transfer activities related to platform transitions and retirements. Maintain documentation.
- - Support on call or escalation rotations as needed.
Mandatory Skills Description:
• Minimum 4-5 years of experience in infrastructure operations, monitoring, observability, or platform operations roles, supporting enterprise environments
• Hands on experience with systems administration for Linux and Windows servers, including troubleshooting, configuration, and deployment of monitoring or management agents (e.g., SolarWinds, Datadog, Dynatrace).
• Foundational networking knowledge, including concepts such as SNMP, network monitoring, LAN/WAN fundamentals, firewalls, and telemetry collection, sufficient to support network centric monitoring platforms like SolarWinds
• Not a must but nice to have experience with platform like StruxureWare.
• Experience with observability or monitoring platforms, such as SolarWinds, Datadog, Dynatrace, or similar tools, with an understanding of alerting, dashboards, and signal quality.
• Exposure to cloud environments, preferably Microsoft Azure, including familiarity with monitoring and logging concepts (e.g., cloud based telemetry, logs, metrics, and integrations).
• Basic understanding of incident and event management practices, including alert triage, escalation, and collaboration with incident response or operations teams.
• Demonstrated willingness and ability to learn new technologies quickly, with examples of picking up new platforms, tools, or domains outside of prior core expertise.
• Familiarity with Agile or SAFe ways of working, including collaboration in sprint based delivery models, and cross functional team engagement is a plus.
• Strong communication and collaboration skills, with the ability to work effectively with platform owners, operations teams, security teams, and external stakeholders.
• Experience working in a modern Dev workflow using GitHub (branches, pull requests, code reviews, and CI/CD) to manage and deploy scripts/automation used for platform operations
• Working proficiency in scripting languages such as PowerShell, Python, BASH, or similar scripting languages.
• Knowledge with Azure, Azure Active Directory (AD), and hybrid cloud environments is a plus.
• Exposure to SIEM concepts or platforms such as Azure Sentinel, CRIBL, or similar is a plus.
• Experience with change management practices in an enterprise IT environment is beneficial.
Nice-to-Have Skills Description:
Agile Methodologies
OZ – Databricks Architect/ Senior Data Engineer
Note: Only applications from U.S. citizens or lawful permanent residents (Green Card Holders) will be considered.
We believe work should be innately rewarding and a team-building venture. Working with our teammates and clients should be an enjoyable journey where we can learn, grow as professionals, and achieve amazing results. Our core values revolve around this philosophy. We are relentlessly committed to helping our clients achieve their business goals, leapfrog the competition, and become leaders in their industry. What drives us forward is the culture of creativity combined with a disciplined approach, passion for learning & innovation, and a ‘can-do’ attitude!
What We're Looking For:
We are seeking a highly experienced Databricks professional with deep expertise in data engineering, distributed computing, and cloud-based data platforms. The ideal candidate is both an architect and a hands-on engineer who can design scalable data solutions while actively contributing to development, optimization, and deployment.
This role requires strong technical leadership, a deep understanding of modern data architectures, and the ability to implement best practices in DataOps, performance optimization, and data governance.
Experience with modern AI/GenAI-enabled data platforms and real-time data processing environments is highly desirable.
Position Overview:
The Databricks Senior Data Engineer will play a critical role in designing, implementing, and optimizing enterprise-scale data platforms using the Databricks Lakehouse architecture. This role combines architecture leadership with hands-on engineering, focusing on building scalable, secure, and high-performance data pipelines and platforms. The ideal candidate will establish coding standards, define data architecture frameworks such as the Medallion Architecture, and guide the end-to-end development lifecycle of modern data solutions.
This individual will collaborate with cross-functional stakeholders, including data engineers, BI developers, analysts, and business leaders, to deliver robust data platforms that enable advanced analytics, reporting, and AI-driven decision-making.
Key Responsibilities:
- Architecture & Design: Architect and design scalable, reliable data platforms and complex ETL/ELT and streaming workflows for the Databricks Lakehouse Platform (Delta Lake, Spark).
- Hands-On Development: Write, test, and optimize code in Python, PySpark, and SQL for data ingestion, transformation, and processing.
- DataOps & Automation: Implement CI/CD, monitoring, and automation (e.g., with Azure DevOps, DBX) for data pipelines.
- Stakeholder Collaboration: Work with BI developers, analysts, and business users to define requirements and deliver data-driven solutions.
- Performance Optimization: Tune delta tables, Spark jobs, and SQL queries for maximum efficiency and scalability.
- GenAI Applications Development: It is a big plus to have experience in GenAI application development
Requirements:
- 8+ years of experience in data engineering, with strong hands-on expertise in Databricks and Apache Spark.
- Proven experience designing and implementing scalable ETL/ELT pipelines in cloud environments.
- Strong programming skills in Python and SQL; experience with PySpark required.
- Hands-on experience with Databricks Lakehouse, Delta Lake, and distributed data processing.
- Experience working with cloud platforms such as Microsoft Azure, AWS, or GCP (Azure preferred).
- Experience with CI/CD pipelines, Git, and DevOps practices for data engineering.
- Strong understanding of data architecture, data modeling, and performance optimization.
- Experience working with cross-functional teams to deliver enterprise data solutions.
- Tackles complex data challenges, ensuring data quality and reliable delivery.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- Experience designing enterprise-scale data platforms and modern data architectures.
- Experience with data integration tools such as Azure Data Factory or similar platforms.
- Familiarity with cloud data warehouses such as Databricks, Snowflake, or Azure Fabric.
- Experience supporting analytics, reporting, or AI/ML workloads is highly desirable.
- Databricks, Azure, or cloud certifications are preferred.
- Strong problem-solving, communication, and technical leadership skills.
Technical Proficiency in:
- Databricks, Apache Spark, PySpark, Delta Lake
- Python, SQL, Scala (preferred)
- Cloud platforms: Azure (preferred), AWS, or GCP
- Azure Data Factory, Kafka, and modern data integration tools
- Data warehousing: Databricks, Snowflake, or Azure Fabric
- DevOps tools: Git, Azure DevOps, CI/CD pipelines
- Data architecture, ETL/ELT design, and performance optimization
What You’re Looking For:
Join a fast-growing organization that thrives on innovation and collaboration. You’ll work alongside talented, motivated colleagues in a global environment, helping clients solve their most critical business challenges. At OZ, your contributions matter – you’ll have the chance to be a key player in our growth and success. If you’re driven, bold, and eager to push boundaries, we invite you to join a company where you can truly make a difference.
About Us:
OZ is a 28-year-old global technology consulting, services, and solutions leader specializing in creating business-focused solutions for our clients by leveraging disruptive digital technologies and innovation.
OZ is committed to creating a continuum between work and life by allowing people to work remotely. We offer competitive compensation and a comprehensive benefits package. You’ll enjoy our work style within an incredible culture. We’ll give you the tools you need to succeed so you can grow and develop with us and become part of a team that lives by its core values.
As a Café Ambassador, you’re at the heart of the Capital One community.
You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés.
Every day is an opportunity for you to introduce people to Capital One.
It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything.
Here, you’ll find yourself working alongside a team of supportive, caring people.
Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program.
Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self.
It’s backed by our belief that great work doesn’t mean sacrificing your well being.
It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here’s what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: ? Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome ? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys ? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources ? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you ? Stay curious, adaptable and have a desire to learn and grow through self development ? Continually learn new digital and technical skills ? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café ? Volunteer within the community and be an advocate for financial literacy Basic Qualifications:- High School Diploma, GED, or Equivalent Certification - At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: - Associate’s degree - 2+ years of Retail or Customer-facing experience - Proficient in G-Suite - Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location.
Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.
Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Delray Beach, FL: $47,840
- $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Learn more at the Capital One Careers website.
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities.
Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.
(COPSSC).
Duration: 6 months
Location: Boca Raton, FL 33433
Shift Timing: Mon- Fri 10am - 3:30pm, Sat 7am - 2pm - subject to change due to business need.
Job Description:
- The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- *Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.*
Required Education:
- High school diploma or equivalent REQUIRED
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred (Required in California, Nevada, and Washington).
Work Experience:
- Minimum of 6 months experience REQUIRED.
- One(+) years phlebotomy experience preferred.
- Customer service in a retail or service environment preferred.
- Keyboard/data entry experience a must.
Additional Job Details:
- Must list home city/commute time to jobsite on resume (should be within 20-25 MINUTES TO SITE) - rate is based on years of DIRECT PHLEBOTOMY EXPERIENCE as listed in resume.
- Overlapping roles do not count twice. If your candidate is currently a student, please ensure that your candidate's school schedule will NOT conflict with shift schedule.
- Candidate must have their own reliable transportation to get to/from worksite without issue (Being dropped off by bus, Uber, rideshare is not reliable transportation).
- Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for termination.
Position is offered by a no fee agency.
Location: FL_DBP_1814 W Hillsboro Blvd, Deerfield Beach FL 33442
Duration: 4+ Months
Shift: Mon thru Fri 6am to 4pm
Job Description:
The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The ENTRY PSR I helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also be trained on Phlebotomy skills to grown within the company.
The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.
Job Requirements:
Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
Be willing to learn Phlebotomy skills when there is downtime or breaks that need to be covered
Once Phlebotomy skills are obtained, to perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role
Required Education:
High school diploma or equivalent REQUIREDPosition is offered by a no fee agency.
Location:Delray Beach FL 33445
Duration: 6 months
Shift/Time Zone:
Mon- Fri 10am - 3:30pm, Sat 7am - 2pm - subject to change due to business need.
Description:
The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
*Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.*
Required Education:
High school diploma or equivalent REQUIRED
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred (Required in California, Nevada, and Washington).
Work Experience:
Minimum of 6 months experience REQUIRED. One(+) years phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience a must.
Additional Job Details: Must list home city/commute time to jobsite on resume (should be within 20-25 MINUTES TO SITE) - rate is based on years of DIRECT PHLEBOTOMY EXPERIENCE as listed in resume. Overlapping roles do not count twice. If your candidate is currently a student, please ensure that your candidate's school schedule will NOT conflict with shift schedule.
Candidate must have their own reliable transportation to get to/from worksite without issue (Being dropped off by bus, Uber, rideshare is not reliable transportation). Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for terminationPosition is offered by a no fee agency.
location:Delray Beach FL 33445
duration:4 months
Shift/Time Zone:
6:00am - 4:00pm including weekends Saturday's and Sundays 7-11am.
Looking for candidates within a radius of Boynton Beach, Delray Beach, and Boca Raton, FL or close by.
description:
- The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
- Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a high-volume setting.
- Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
Training locations may vary based on trainer availability.
Required Education:
High school diploma or equivalent REQUIRED.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience:
1-3 years phlebotomy experience REQUIRED, inclusive of pediatric, geriatric and capillary collections.
2 years in a Patient Service Center environment preferred.
Customer service in a retail or service environment STRONGLY preferred.
Keyboard/data entry experience.Position is offered by a no fee agency.
