Information Technology Jobs in Berwyn

Hanley, Flight and Zimmerman, LLC (HFZ), a patent prosecution law firm located in downtown Chicago, is seeking engineers with industry experience to train to be patent engineers. As a patent engineer at HFZ, you will use your engineering skills to protect a wide range of cutting-edge technologies for some of the most innovative companies in the world. We work with clients within the automotive and aerospace sectors, telecommunications and software industries, with artificial intelligence and wireless technologies, the oil and gas industry and consumer products, as well as, biomedical devices and instrumentation and valve technologies - to name a few.

Patent Engineers can experience rapid career advancement and pay escalation opportunities by becoming patent agents, and attending a part-time law school program with the goal of becoming a patent attorney. This is an in-office, Chicago-based role with hybrid flexibility. This is not a remote position.

Candidates are required to have:

- at least two years of engineering-related work experience,

- the desire to become a patent attorney,

- an ELECTRICAL, COMPUTER, BIOMEDICAL and

MECHANICAL engineering undergraduate degree or COMPUTER SCIENCE degree.

- excellent academic credentials, and

- strong analytical and writing skills.

Candidate Preferences:

- candidates with an official LSAT score - a real plus

- candidates with a Patent Office Registration Number - a real plus

Compensation:

• The salary range for this position is $85,000-$105,000. Actual salary will vary and may be above or below this range based on experience.
• Year-end bonus potential – discretionary and based on productivity.
• Comprehensive Benefits Program includes Health, Life and Disability Insurance and available Dental and Vision insurance.
• 401K plan.
• This is an in-office, Chicago-based role with hybrid flexibility.

- Please provide a cover letter, resume, and any/all of your engineering transcripts.

ATTN:

- Bill O’Connor Recruitment Manager. If using LinkedIn Easy Apply, additional documents (transcript, cover letter) can be emailed to (Bill O'Connor)

- Hanley, Flight & Zimmerman, LLC is committed to diversity as a core value of the

firm. We continue to build an inclusive culture that encourages, supports, and

celebrates the diverse voices of our employees. A diverse and inclusive

workforce enriches our work experience and enhances the value of our legal

services. HFZ is an Equal Opportunity/ M/F/Vet/Disabled Employer.

About Us

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the \"art and science of building,\" providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.

About LJC

LJC Design & Engineering is a full-service architecture, engineering, and design firm committed to enhancing the quality of the human experience through integrated design. We are a team of high-energy professionals who share a passion for design, a collaborative approach, and a casual culture. We solve challenges by leveraging the collective expertise and ingenuity of the best and brightest minds across development, design, and construction.

The Role We Want You For

LJC is seeking an experienced Process Engineer to support the planning, design, and delivery of life sciences manufacturing facilities across a range of therapeutic and production modalities. This role focuses on defining process requirements, equipment needs, and operational workflows that inform facility planning and engineering design for regulated manufacturing environments.

The Process Engineer works closely with clients, process architects, utilities engineers, mechanical engineers, and construction teams to translate manufacturing processes into clear, coordinated design solutions. While experience across multiple modalities is valued, candidates with deep expertise in a specific modality are strongly encouraged to apply.

The Specifics of the Role

• Lead or support process definition and design efforts for life sciences manufacturing facilities from early planning through construction support.
• Define process flows, unit operations, equipment requirements, and space needs to support regulated manufacturing operations.
• Develop process narratives, block flow diagrams, and equipment layouts that inform architectural and engineering design.
• Collaborate with clients to understand manufacturing objectives, capacity requirements, product mix, and operational constraints.
• Work closely with process architects and project teams to translate process requirements into compliant, efficient, and flexible facility layouts.
• Coordinate with critical utilities, mechanical, electrical, automation, and architectural teams to align process needs with supporting systems and infrastructure.
• Support front-end project efforts by contributing to proposals, technical narratives, and early planning concepts.
• Participate in client meetings, technical workshops, and planning sessions related to process definition, capacity planning, and operational strategy.
• Support compliance with applicable regulatory requirements, including GMP/GxP expectations and relevant industry guidelines.
• Review process-related design deliverables to ensure alignment with defined process requirements and overall project objectives.
• Participate in multidisciplinary coordination reviews to resolve process-related design challenges.
• Stay current with emerging technologies, manufacturing platforms, and best practices across life sciences modalities.

Requirements

• Bachelor's degree in Chemical Engineering, Biochemical Engineering, Mechanical Engineering, or a related technical field.
• 10+ years of experience in life sciences manufacturing process engineering within pharmaceutical, biotechnology, or advanced therapy environments.
• Demonstrated experience supporting at least one major life sciences manufacturing modality, such as:
• Monoclonal antibodies (mAbs)
• Fill–finish (aseptic or non-aseptic)
• Advanced therapy medicinal products (ATMPs), including cell and gene therapies
• mRNA
• Vaccines
• Active pharmaceutical ingredients (API)
• Oral solid dosage (OSD)
• Exposure to additional modalities, platforms, or production technologies is preferred but not required.
• Strong understanding of regulated manufacturing processes, unit operations, and equipment typical of life sciences facilities.
• Experience translating process requirements into facility design inputs, equipment layouts, and engineering criteria.
• Familiarity with GMP/GxP environments and regulatory expectations.
• Experience working in a design-build or fast-track project delivery environment preferred.
• Strong communication skills, with the ability to engage in client-facing technical discussions and multidisciplinary coordination.
• Ability to collaborate effectively across engineering, architectural, and construction teams.
• Professional Engineer (PE) licensure preferred but not required.

Some Things You Should Know

• Our clients and projects are nationwide
• No other builder can offer the collaborative design-build approach that Clayco does.
• We work on creative, complex, award-winning, high-profile jobs.
• The pace is fast!

Why Clayco and LJC?

• 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
• 2025 ENR Midwest – Midwest Contractor (#1).
• 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
• 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
• 2025 ENR Top 25 Data Center Builders – Data Center Contractor (Top 3).

Benefits

• Discretionary Annual Bonus: Subject to company and individual performance.
• Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

Compensation

• The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. It is not typical for an individual to be hired at or near the top of the range for the role and compensation decisions are dependent on the facts and circumstances of each case. The Clayco Nationwide salary range for this position is approximately $135,000 - $185,000 +/- annually (not adjusted for location).

Mackie Consultants, a leading consultant in Civil Engineering and Land Surveying located in Rosemont, Illinois, has an immediate opening for a Professional Land Surveyor or a Land Surveyor in Training. This managerial position involves experience in all survey related projects. Preparing survey plats, topographies, and boundary surveys. Opportunities include cutting edge technology in survey advancements with laser scanning, robotics, GPS systems, and drone technology.

Essential Duties and Responsibilities:

• Committed to manage field work for topographic surveys, subdivision development, IDOT & Tollway projects, heavy highway designs, bridge construction, architectural developments, large topographic surveys, construction layout, and mapping.
• Work with Survey Interns (or train under licensed professionals) to gain insight on the principle and practices of accurate surveying applied to innovative robotic technology, laser scanning, GIS systems, leveling, and measurements.

Key Qualifications:

• Have or working toward Professional Land Surveyor License held in the state(s) of IL, IN, or WI.
• Understanding of topographic and boundary surveys, ALTA/NSPS Land Title Surveys, subdivisions, construction layout, easement and plats of vacation.
• Flourishes well in a cooperative team environment.
• General knowledge of computer systems & MS Office.
• Enthusiastic positive attitude, with clear communication skills.
• CAD, drafting, and computer systems skills.

Mackie Consultants is a part of The Burke Group (TBG), which is a fast-growing family of 9 civil engineering and land surveying companies offering services throughout the Midwest. We seek out experienced and responsive professionals who are committed to personal service.

Mackie Consultants offers high growth potential and a comprehensive benefits package including medical, dental, life, disability, PTO days as well as an employer matching 401(k) program.

Mackie Consultants, LLC is an Equal Opportunity Employer It is the policy of Mackie Consultants, LLC to provide equal employment opportunity without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, marital status, changes in marital status, pregnancy, childbirth, or medical or common conditions related to pregnancy or childbirth, parenthood, creed, veteran's status, veteran's disability and physical or mental disability, citizenship status or unfavorable discharge from the military. Mackie Consultants, LLC intends that all matters related to recruiting, hiring, training, compensation, benefits, promotions, transfers, terminations and layoffs and recalls, as well as all Mackie Consultants, LLC sponsored social and recreational programs, and all treatment on the job, be free of unlawful discriminatory practices.

Job Title: B2B SaaS Sales Executive 

Location: Remote or Hybrid 

Department: Sales 

Reports To: CEO 

About the Company 

At NeucleusX, our mission is to empower loan originators and asset managers by providing comprehensive, turn-key solutions throughout the asset lifecycle. We strive to modernize lending platforms through innovative technology, flexible capital solutions, and dedicated operational support, enabling our clients to achieve sustainable growth and efficiency.

About the Role 

We are seeking a driven, high-performing B2B SaaS Sales Executive to accelerate new customer acquisition and revenue growth. In this role, you will own the full sales cycle—from outbound prospecting and consultative discovery to solution presentations, negotiation, and closing. You will help shape how our platform is adopted by fast-growing businesses and play a pivotal role in expanding our market footprint. 

This is a high-impact, quota-carrying role suited for someone who thrives in fast-paced environments, understands complex workflows, and is passionate about helping customers modernize their operations through software. 

Key Responsibilities 

Full-Cycle Sales Ownership 

• Identify, prospect, and develop new B2B customers through outbound outreach, networking, and targeted campaigns. 
• Run consultative discovery calls to deeply understand customer pain points, workflows, and success criteria. 
• Deliver compelling product demos personalized to each prospect’s use case and industry. 
• Build strong business cases, manage evaluations, and guide prospects through technical and commercial discussions. 
• Negotiate contract terms and pricing; manage pipeline and forecast accurately in CRM. 

Collaboration & Strategy 

• Work closely with Marketing, Product, and Customer Success to align messaging, share insights, and ensure a seamless customer journey. 
• Provide market and customer feedback to influence product roadmap and positioning. 
• Represent the company at industry events, conferences, and virtual sessions as needed. 

Performance 

• Consistently meet or exceed monthly, quarterly, and annual sales targets. 
• Maintain high levels of activity, pipeline hygiene, and deal velocity. 
• Build repeatable processes and best practices to scale the sales organization. 

Qualifications 

Required 

• 2–5+ years of B2B SaaS sales experience, preferably in a closing (AE) role. 
• Demonstrated track record of meeting or exceeding quota in a consultative sales environment. 
• Strong understanding of SaaS sales cycles, unit economics, business cases, and value selling frameworks. 
• Exceptional communication, storytelling, and relationship-building skills. 
• Experience selling to mid-market or enterprise-level decision makers across multiple stakeholders. 
• Proficiency with CRM systems (HubSpot, Salesforce, etc.) and modern sales tools. 

Preferred 

• Experience selling workflow automation, fintech, construction tech, vertical SaaS, or AI-powered platforms. 
• Understanding of integration/API conversations with technical teams. 
• Prior startup or high-growth environment experience. 

Success Indicators 

• Quickly builds a high-quality pipeline and moves deals efficiently. 
• High win rates and short sales cycles through strong discovery and consultative selling. 
• Positive feedback from prospects and customers regarding professionalism and product knowledge. 
• Cross-functional collaboration that accelerates product-market fit and customer adoption. 

Compensation & Benefits 

• Competitive base salary + uncapped commission 
• Health, dental, vision benefits 
• Company-sponsored tools and technology 
• Flexible PTO and collaborative work environment 

Why Join Us 

You’ll be on the front lines of growth, helping customers transform their businesses through modern, intelligent software. If you’re motivated by impact, autonomy, and an opportunity to grow your career in SaaS sales, we’d love to meet you. 

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting over 23,000 healthcare professionals and team members at more than 1,150 locations across 48 states. Our five supported healthcare practices operate under the brands Aspen Dental, ClearChoice, WellNow, Chapter Aesthetic Studio, and Lovet. We’re committed to enabling healthcare professionals to focus on patient care while we handle the business operations that support them.

As part of our continued investment in data and AI-driven innovation, we are expanding our machine learning capabilities across predictive analytics, optimization, and intelligent decision systems — while gradually incorporating modern Generative AI technologies where they create measurable business value.

We are seeking an Applied Machine Learning Engineer to design, build, and deploy production-grade machine learning systems across the healthcare enterprise.

This is a hands-on engineering role focused primarily on predictive modeling, optimization systems, decision engines, and scalable ML infrastructure. The ideal candidate combines strong modeling expertise with production engineering and MLOps experience.

In addition to traditional ML, this role will have opportunities to explore and implement Generative AI and LLM-powered capabilities as part of TAG’s evolving AI roadmap.

This role works in close partnership with Enterprise IT and Platform Engineering to ensure production-grade reliability and scalability.

Essential Responsibilities

Machine Learning Development & Modeling (Primary Focus)

• Design, develop, and deploy predictive models and ML algorithms to address business challenges such as: Schedule Optimization, Propensity Segmentation, Demand Forecasting, and Pricing
• Conduct experimentation, feature engineering, and hyperparameter tuning to improve model performance in collaboration with data scientists
• Implement advanced modeling techniques including tree-based methods, deep learning, and optimization algorithms.
• Translate business requirements into scalable ML solutions in partnership with cross-functional stakeholders.
• Take ownership of model performance from experimentation through production monitoring.

MLOps & Production Engineering (Core Expectation)

• Build scalable, secure, production-grade ML pipelines using modern cloud-native technologies.
• Contribute to implementing distributed training workflows, batch and real-time inference systems, and low latency serving architectures
• Deploy models via APIs and integrate with enterprise applications.
• Leverage Google Cloud Platform (GCP), including Vertex AI, BigQuery, Kubernetes, Cloud Run, Dataflow, and Pub/Sub.
• Implement CI/CD workflows for ML lifecycle management within defined architecture
• Ensure reproducibility, versioning, and governance of models and features.

Monitoring, Reliability & System Optimization

• Define and track key performance metrics for deployed models.
• Implement monitoring frameworks (e.g., Vertex AI Model Monitoring, logging, drift detection).
• Analyze model behavior in production and proactively improve reliability and performance.
• Collaborate with platform and infrastructure teams to ensure models meet scalability and compliance requirements.

Emerging AI Capabilities (Growth Area)

• Contribute to the development of LLM-powered solutions where appropriate (e.g., knowledge retrieval, decision-support copilots).
• Support implementation of Retrieval-Augmented Generation (RAG) pipelines using BigQuery and Vertex AI.
• Assist in experimentation with agent-based workflows and modern orchestration frameworks as part of TAG’s evolving AI initiatives.
• Stay current with advancements in Generative AI and evaluate their practical application to enterprise healthcare use cases.

Collaboration & Mentorship

• Work cross-functionally with Product, Platform, Data and Software Engineering teams
• Create clear documentation for models, pipelines, and systems.
• Promote engineering best practices across data science and analytics teams.
• Contribute to continuous improvement of TAG’s ML platform capabilities.

Qualifications

Required

• Bachelor’s degree in computer science, data science, engineering, or related technical field with 3-5 years of experience in machine learning engineering, data science, or related technical role.
• Strong proficiency in Python and ML frameworks (Scikit-learn, TensorFlow, PyTorch, etc.).
• Experience building and deploying production-grade ML systems at scale.
• Strong hands-on experience with: Google Cloud Platform (GCP), Vertex AI (training, pipelines, deployment, monitoring), BigQuery and data warehousing
• Experience with distributed systems, model deployment, and API development.
• Solid understanding of software engineering principles and system design.

Preferred

• Experience with optimization algorithms or decision-support systems.
• Familiarity with MLOps tooling (Airflow, MLflow, Kubeflow, etc.).
• Exposure to Generative AI, LLM-based systems, or RAG architecture.
• Familiarity with Kubernetes, Cloud Run, Dataflow, Pub/Sub.
• Experience in healthcare or regulated environments.
• Familiarity with responsible AI and governance best practices.

*This role is onsite 4 days/week in our Chicago office (Fulton Market District)

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

Location: Mobile position (travel to patient homes and care facilities)

Schedule: Full-Time | Flexible Hours

• Start & End Your Day at Home – enjoy freedom and time efficiency
• Flexible Schedule – balance your work and personal life
• Pay-Period Bonus Opportunities – your performance is rewarded
• Company Vehicle + Modern Portable Equipment – everything you need to succeed on the road
• Independent Role + Strong Support Team – autonomy when you want it, help when you need it

• Perform mobile X-ray and diagnostic imaging exams in patient homes and skilled nursing facilities
• Ensure high-quality imaging and strict adherence to radiation safety standards
• Operate and maintain portable radiology equipment safely and effectively
• Document and manage accurate patient records
• Collaborate with providers and caregivers to deliver exceptional patient care
• Represent the company with professionalism and compassion in every interaction

• ARRT Certification (required)
• Strong knowledge of radiologic technology, safety, and patient care
• Certificate or Associate degree in Radiologic Technology
• Valid driver’s license and reliable transportation (or company vehicle provided, if applicable)
• Excellent communication, organization, and interpersonal skills
• Ability to work independently in a mobile environment

• Meaningful Work – care for patients who can’t travel to imaging centers
• Every Day Is Different – experience a variety of settings and people
• Supportive Culture – no politics, no micromanagement
• Room to Grow – real career growth as our company expands

Registered Dental Hygienist – Chicago, IL

Location: Chicago, Illinois

Type: Full-Time / Direct Hire

Pay: $50–$60/hour

About The Practice

Join a growing, patient-focused dental practice in Chicago known for compassionate, high-quality care. Our well-established practice includes 4 dentists (1 part-time on Fridays) and 7 hygienists, with a collaborative, clinically aligned team of 3 associates. With modern facilities, advanced technology, and a strong focus on continuing education, we provide an environment where both patients and team members thrive.

Position Overview

We are seeking two Registered Dental Hygienists (RDH) to join our team. This role is perfect for both experienced professionals and new graduates looking for a supportive, flexible environment. You will play a critical role in delivering exceptional clinical care and ensuring a positive patient experience.

Schedule:

• Mondays (long day): 7:00am – 8:00pm
• Fridays: standard day
• Every other Saturday
• Additional day of your choice to complete the schedule
• Flexibility to accommodate work-life balance

Key Responsibilities

• Review patient charts and medical history prior to treatment
• Greet and engage patients, explain procedures, and answer questions
• Provide clinical hygiene care including screenings, record gathering, and patient education on oral health and treatment plans
• Schedule recall and restorative appointments as needed
• Maintain accurate patient records in compliance with clinical standards
• Follow infection control protocols, maintain operatory cleanliness, and ensure proper instrument sterilization
• Participate in paid CE training to expand skills and knowledge

Qualifications

• Current Registered Dental Hygienist (RDH) license
• Laser Certification and Local Anesthetic Certification preferred
• Strong interpersonal and communication skills
• Detail-oriented and able to multitask in a fast-paced clinical environment
• Experience with dental practice management software is a plus
• Open to new graduates

Benefits & Perks

• Competitive pay: $50–$60/hour
• Comprehensive benefits: PPO health insurance, vision, and dental
• 401k with company match plus 3% profit sharing
• 80 hours PTO and 40 hours sick leave
• 6 weeks paid maternity/medical leave
• Flexible schedule with opportunity to choose an extra workday
• Paid continuing education (100%)
• Collaborative, patient-centered culture with supportive leadership
• Modern facilities with advanced technology
• Work with a clinically aligned, multi-dentist and hygienist team

Join our practice and build a rewarding career where patient care, teamwork, and professional growth come first.

About the Company: Weather Contracting was founded by two industry experts with over 27 years of experience and a proven track record of success. Our business model is built on the belief that the right mindset, combined with our training, can lead to exceptional success, and financial freedom. To provide the American dream. At Weather Contracting, we believe in hiring from the ground up because we recognize that individuals with strong communication skills and motivation can excel in commercial contracting & Roofing sales. Our company culture fosters growth and development, and we are dedicated to providing the necessary training to turn your potential into success.

About the Role: As a National Sales Representative, you will be at the forefront of our business, identifying and securing new opportunities for commercial restoration projects. Your primary responsibilities will include meeting with potential clients, Performing roof inspections, understanding their needs, and earning their business.

Responsibilities:

Generate leads and build a client base through business to business sales, referrals, and networking. Conduct thorough roof, and building inspections, and assist clients through our 5 step process. Collaborate with the team to ensure smooth project coordination and client satisfaction. Utilize provided technology and apps to streamline processes and enhance efficiency.

Qualifications:

No prior sales experience required – we provide comprehensive training. Must have a competitive and motivated mindset. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced, dynamic environment. Strong work ethic and dedication to achieving goals.

Nationwide Business Travel – Willingness to travel for business purposes with hotel expenses covered.

Pay range and compensation package:

Uncapped Commission Structure: Earn between $150,000 to $350,000 in your first year. Highly Competitive Commission Rates: We offer one of the highest commission pay structures in the industry.

10% Gross on all commercial projects and insurance claims

100% Commission-Based: Your success directly impacts your earnings.

Opportunity for Bonuses and advances: Performance-based bonuses each month.

Travel Benefits: Successful representatives who travel will have their hotel and travel expenses covered.

Additional Perks:

Flexibility and Autonomy: Craft your own success with a flexible schedule, allowing you to maximize your potential. Technology and Apps: We provide cutting-edge technology and apps to help you succeed in this business and travel to storms with precise data.

Career Advancement: We are committed to your professional growth. Our management training programs empower you to start as a sales representative, learn to train and develop others, and eventually earn the right to run your own office anywhere in the nation all expenses paid for.

If you are ready to seize a once-in-a-lifetime opportunity, elevate your career, and achieve unparalleled financial Freedom. Apply now and join our team at Weather Contracting.

Senior Project Operations Analyst – Technology Team

Location: Chicago, IL (100% Onsite – Downtown)

Contract: 3–6 Months (Potential Extension)

We are partnering with a large enterprise organization to identify an experienced Project Operations Analyst to support their Technology leadership team during a temporary leave coverage.

This is a highly visible, execution-focused role responsible for maintaining structure, reporting cadence, and coordination across active technology initiatives. The ideal candidate is organized, detail-oriented, and comfortable operating independently within a corporate environment.

This position focuses on operational excellence, project tracking, and governance discipline — not long-term strategy ownership.

Key Responsibilities

• Own day-to-day project tracking and reporting cadence within project management tools (e.g., )
• Prepare and distribute weekly status reports and executive-ready updates
• Coordinate meetings, manage action items, and ensure timely follow-ups with stakeholders
• Support approval workflows and ensure documentation is complete and aligned
• Maintain reporting templates and ensure consistency across active initiatives
• Update financial and capital tracking sheets using established formats
• Coordinate vendor communications and assist with intake processes
• Support LMS-related coordination tasks (access management and user tracking)

What We’re Looking For

• 5–7 years of experience in enterprise project coordination or operations roles
• Experience maintaining project tracking systems and preparing status reports
• Exposure to budget or financial tracking within project environments
• Strong organizational skills with the ability to manage multiple priorities independently
• Comfortable working with senior stakeholders and ensuring follow-through
• Proficiency in Microsoft Excel and PowerPoint
• Experience working within structured corporate or enterprise environments

Ideal Background

• Senior Project Coordinator
• Project Analyst
• Program Coordinator
• Enterprise Operations Analyst
• Technology Operations Support

Additional Details

• Fully onsite in downtown Chicago
• Contract role (3–6 months with potential extension)
• High visibility within the Technology organization
• Ideal for someone who values structured, execution-focused work and enjoys operating as a trusted individual contributor

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO: We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

IT Operations Specialist

Reports to: Director of Technology

Role Overview

The IT Operations Specialist supports day-to-day technology operations across corporate offices and jobsites. This role serves as the primary point of contact for end-user support and works closely with the Director of Technology to strengthen and mature the company’s internal IT operations capability.

This position is ideal for a hands-on technical professional who enjoys problem-solving, working directly with users, and contributing to a structured and evolving IT environment.

Key Responsibilities

• Provide L1/L2 support for Windows 10/11 environments
• Troubleshoot Microsoft 365, Procore, Viewpoint, and related SaaS platforms
• Resolve login, MFA, and access-related issues
• Perform onboarding and offboarding (AD, M365 licensing, device configuration)
• Configure and deploy laptops, tablets, and mobile devices
• Troubleshoot basic networking issues (IP, DHCP, DNS)
• Coordinate with the MSP for escalations when required
• Maintain accurate ticket documentation and follow structured processes
• Identify recurring issues and suggest improvements
• Take ownership of assigned tickets through resolution or proper escalation

Qualifications

• 3–5 years of hands-on IT support experience (corporate or multi-site preferred)
• Strong Windows 10/11 troubleshooting skills and Microsoft 365 proficiency
• Hands-on experience managing users and groups in Active Directory (on-prem or hybrid preferred)
• Experience with Microsoft 365 in hybrid environments
• Working knowledge of networking fundamentals (IP addressing, DNS, DHCP, VLAN basics)
• Experience with ticketing systems
• Device provisioning experience
• Relevant certifications are a plus, demonstrated hands-on experience is highly valued.

Professional Skills

• Strong communication skills (technical to non-technical)
• Structured and methodical troubleshooting approach
• Process-driven and organized
• High accountability and ownership mindset
• Comfortable working in a hybrid internal + MSP support model
• Demonstrates responsiveness and reliability in hybrid work environments

Work Model

Primarily on-site role supporting multiple offices and jobsites.

On-site presence aligned with operational needs

• 1–2 remote days per week depending on workload and projects
• Full-time, Monday–Friday
• 7:00 AM on-site start time
• Occasional after-hours availability when scheduled in advance