Information Technology Jobs in Berkeley

Intellectual Property Transactions Associate

Our client is a major international Am law 100 firm, seeking an associate for its Intellectual Property Transactions Group in New York, Boston, San Francisco, and Palo Alto. Candidates who are interested in working with clients at the intersection of IP, innovation and business strategy are best suited for this role. The salary range for this position is between $260k to $365k.

Qualifications

• 3-5 years of experience in IP transactions, technology licensing, or related practice areas.
• Large law firm experience is preferred.
• Experience drafting and negotiating complex license agreements and other agreements [purchase, software and cloud services agreements, and trademarks involving technology, software, data, and brand assets].
• Familiarity with AI technologies.
• Excellent communication skills, with ability to convey omplex legal concepts for clients in the consumer and technology sectors.
• Excellent interpersonal and client service skills.
• State bar admission in jurisdiction of practice.
• All candidates must be authorized to work in the U.S.

About Us

Marina Sirras & Associates LLC is a boutique legal recruiting firm committed to connecting exceptional legal talent with top-tier law firms and in-house legal departments nationwide. With decades of experience and a personalized, relationship-driven approach, we take pride in understanding the unique needs of both our clients and candidates.

We are a proud member of the National Association of Legal Search Consultants (NALSC) and strictly adhere to the NALSC Code of Ethics. Marina Sirras, our founder, is a former President and Chairperson of the organization, reflecting our longstanding commitment to integrity and professionalism in legal recruiting.

To learn more about our team and services, please visit us at

Key Responsibilities

Business & Revenue Growth

• Own P&L and revenue targets for the Hi-Tech vertical.
• Drive new business (hunting) with global technology, semiconductor, product engineering, and platform companies.
• Expand existing accounts through farming and cross-selling the companies capabilities.
• Identify and build pipeline for large transformation and ER&D deals.

Client & Stakeholder Management

• Act as senior client partner for strategic Hi-Tech accounts.
• Build CXO-level relationships across engineering, product, and digital leadership.
• Position the company as a strategic engineering and technology transformation partner.

Strategic Leadership

• Define go-to-market strategy for the Hi-Tech segment.
• Work closely with delivery, solutioning, and practice teams to create differentiated offerings.
• Drive market expansion in areas like Product Engineering, Digital Engineering, Cloud, AI, Embedded, and Platforms.

Deal & Governance

• Lead large deal pursuits, RFP responses, and commercial negotiations.
• Ensure governance, margin management, and account profitability.
• Track market trends, competitor landscape, and emerging technology opportunities.

Desired Candidate Profile

• 15+ years of experience in Hi-Tech / Product Engineering / Engineering Services.
• Proven track record of hunting + farming with global technology or semiconductor clients.
• Experience managing large strategic accounts and multi-million-dollar portfolios.
• Strong exposure to ER&D, Digital Engineering, Software Platforms, Embedded, Cloud, or AI.
• Demonstrated CXO engagement and large deal closure capability.

Who We Are:

17A is a new type of management consulting firm. We come from places like McKinsey, Palantir, JP Morgan Philanthropies, and venture-backed Healthcare startups. We share a common goal: improving the quality of government and social services. 17A believes that trust in government is something to be continuously built and earned, through strong service delivery.

We have a dynamic core team, and partner with Consultants, known internally as Project-Based Team Members, to bring the best combination of expertise to what we do. Our team has varied skills from a range of industries and experiences, including management consulting, technology and analytics, and public service. If you've spent the early part of your career in consulting or a fast-paced analytical environment and you're ready to apply those skills to something with direct civic impact, 17A is for you.

The Opportunity:

17A is supporting a large Bay Area county agency on a technology and digital services transformation effort. This is a fully embedded, on-site role — not parachuting in. You'll work inside the agency's innovation team, sitting alongside Deputy-level leadership to help the county deliver on its mission to make government more human, more responsive, and more digital. This position is a contract role with the potential to convert to full-time after a few months.

This agency has taken a distinctive approach to transformation: rather than buying expensive new systems and hoping for the best, it's doing the hard, human-centered work of dismantling bureaucracy, redesigning how services are delivered, and building a digital culture from the inside. A core initiative — which brings departments through rapid, structured sprints to identify and address service delivery friction — will be a major focus of this role.

This is a chief-of-staff style position for a sharp, early-career operator ready to take on real ownership. You'll help senior leaders turn strategy into action — managing complex initiatives across departments, facilitating working sessions, and communicating progress clearly to executive and operational audiences.

What You'll Do

• Serve in a chief-of-staff capacity to Deputy-level leaders within the innovation team, helping translate priorities into structured plans and concrete next steps
• Support coordination and execution of digital transformation sprints, including logistics, stakeholder engagement, documentation, and follow-through on recommendations
• Facilitate working sessions with department staff and senior leaders to map current-state processes, identify friction points, and co-design improvements
• Lead and coordinate cross-functional workstreams, tracking progress, surfacing blockers, and keeping stakeholders aligned across a large, multi-department organization
• Prepare executive-level communications including briefings, memos, presentations, and decision documents for senior agency leadership
• Conduct rapid research and analysis to support emerging decisions and evolving priorities
• Help build the internal documentation, playbooks, and operational systems the innovation team needs to scale its impact countywide
• Operate as a collaborative, low-ego team member who is genuinely embedded in the agency's culture and mission

Who You Are

You're 1–2 years into your career and you're looking for a role where you can do meaningful work and see the results directly. You might be a current or former:

• Business Analyst or Associate at a management consulting firm
• Fellow or analyst at a public sector-focused organization (e.g., a government innovation lab, a civic tech organization, or a public agency)
• Analyst in a fast-paced, mission-driven environment where you built strong project management and communication muscles

The Skillset:

You'll thrive in this role if you:

• Are energized by the mission — you genuinely care about improving how government works and the people it serves
• Are comfortable operating with ambiguity and building structure where there isn't any yet
• Have strong project management instincts and can keep multiple workstreams moving simultaneously
• Can communicate clearly and credibly with both frontline staff and senior leaders
• Understand that real transformation requires engineering culture, not just deploying technology
• Are ready to be embedded — not just advisory — and want to see the direct impact of your work
• Are based in or willing to relocate to the Bay Area

Bonus if you have:

• Familiarity with local or county government operations
• Experience with digital services, human-centered design, or service delivery improvement
• Prior exposure to process redesign, organizational change, or operational improvement
• Interest in civic technology and the future of public service delivery

Location:

This position is based out of San Francisco California and you must reside within the area. If you are interested in remote-only opportunities, please consider joining our Network for future roles.

Compensation:

Due to the nature of our business and the clients that we partner with, compensation for this position (and all of our opportunities) depends on the skillset, tenure, and experience that you possess. These specific positions have a range of 90,000- 120,000 annually. Depending on the type of work you do with us, you may be eligible to receive medical benefits and other perks.

Accommodation Statement:

Improving public service delivery requires a team with diverse backgrounds and perspectives. We are an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based race, color, creed, religion, national origin, sex, gender identity, sexual orientation, disability, age, marital status, familial status, pregnancy or pregnancy-related conditions, domestic violence victim status, prior arrest or conviction record, military status, predisposing genetic characteristics, membership or activity in a local human rights commission, or status with regard to public assistance.

We encourage and welcome applicants who identify with groups traditionally underrepresented in government to apply.

Please contact , if you would like to request reasonable accommodation during the application or interview process.

Not interested in this specific opportunity but want to make an impact with the work you do? Join our Network for future consulting opportunities within the public service sector!

General Manager

The General Manager will proactively manage overall operations, including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction, and financial performance. This position is based in Oakland, CA.

Transdev is proud to offer:

• 
  
• Competitive compensation package of minimum $165,000 – maximum $180,000
  
  

Benefits include:

• 
  
• Vacation: minimum of two (2) weeks
  
  
• Sick days: 5 days
  
  
• Holidays: 12 days; 8 standard and 4 floating
  
  
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability.
  
  

Benefits may vary depending on the location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

• 
  
• Continuously builds relationships with employees, the client, union partners, and the local community.
  
  
• The location/client contract sets the commercial and operational strategic direction for the business unit team.
  
  
• Leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives.
  
  
• Identifies, suggests, and develops business growth opportunities.
  
  
• Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.
  
  
• Identifies and analyzes KPIs to maintain positive results.
  
  
• Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiency.
  
  
• Determines and delivers the business unit budget.
  
  
• Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards.
  
  
• Oversee all staff management and assign development training in liaison with the corporate team as appropriate.
  
  
• Ensures effective environmental compliance and sustainability management.
  
  
• Provides complete and accurate data collection, compilation, analysis, and reporting
  
  
• Other duties as required.
  
  

Qualifications:

• 
  
• Completion of a four (4) year college degree in a relevant field is desirable, although a combination of relevant experience and education will be considered.
  
  
• Experience in Business Administration, Logistics, Transportation, or related fiel,d or equivalent business experience preferred.
  
  
• At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope.
  
  
• Knowledge of relevant federal and state employment laws.
  
  
• Thorough knowledge of transit system regulations and operations.
  
  
• Ability to build solid and maintain strong working relationships with clients.
  
  
• Ability to manage cost control and financial budget.
  
  
• Working knowledge and proficiency with Microsoft Office Suite.
  
  
• Understanding technology, apps, Wi-Fi, and understanding of transportation technology.
  
  
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
  
  
• Ability to organize and perform work efficiently, with strong attention to detail.
  
  
• Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances and negotiations.
  
  
• Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
  
  

Physical Requirements:

• 
  
• Must be able to work shifts or flexible work schedules as needed.
  
  
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
  
  
• Work environment will be a combination of both indoors and outdoors.
  
  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

• 
  
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
  
  
• Successfully pass a pre-employment drug screen.
  
  

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants: Please Click Here for CA Employee Privacy Policy.

Job Category: General Managers / Asst General Managers / Ops Managers

Job Type: Full Time

Req ID: 7191

Pay Group: VDD

Cost Center: 5840

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.

A career in IBM Consulting is built on long‑term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long‑term career development while valuing your unique skills and experiences.

Currently, we are looking for a Senior Oracle Cloud Financials Solution Architect to join our team. This is a key role playing an integral part in our growing Oracle ERP practice. This is a full‑time position that can sit anywhere in the United States. Must be willing to travel to support clients onsite as needed.

The ideal candidate will have operated in a senior Architect capacity previously, is someone who can anticipate needs and take action to drive deliverables for continued project success. This position needs a leader who will not only architect solutions on implementations but also be part of a senior task force to help the practice grow. This includes maximizing sales opportunities by architecting and acting as the lead in creating Proposals, presenting and implementing Oracle ERP Cloud solutions to potential customers. The individual should be able to play multiple roles, be able to work in a very fast‑paced, enriching environment and is looking for a career rather than just a job.

The Solution Architect is responsible for the overall solution identification and architectural design for assigned projects and initiatives. Key responsibilities of the role are as follows:

• 
  
• Support client engagements to provide subject matter expertise in Oracle Cloud Financials implementations.
  
• Assume accountability for the solution design and the successful implementation of the full solution for on Oracle Cloud ERP Projects. May include hands‑on development, design, prototyping and/or other efforts required to keep the project on a successful track.
  
• Ensure that the proposed solution meets the client’s requirements, is architecturally complete, and all architectural risks are quantified within their assigned area.
  
• Ensures that the solution aligns with and utilizes the portfolio offerings that result in profitable revenue growth.
  
• Work with client stakeholders to evaluate the solution requirements and supports the management and traceability of requirements during the engagement
  
• Review Customer’s current process and the requirement and design customer specific solutions based on industry specific best practices
  
• Act as a technical interface to the client and assumes a proactive role for developing business opportunities.
  
• Lead implementation team in the execution of testing cycles including ensuring the completeness in the development of testing scenarios, test cases and test scripts.
  
• Implements quality solutions that meet the requirements and advises clients on AST offerings, strategy, designs, implementation approaches and alternatives / tradeoffs.
  
• Work with Project Manager and provide input to the project plan and work breakdown structure and assist in managing timelines and milestones to ensure timely completion of all deliverables
  
• Identify opportunities for new or follow‑on business and assists in creating change orders.
  
• Provide thought leadership to the growth of the Practice
  
• Participate in strategic planning activities and business case development.
  
• Participate in strategy presentations to clients including features, implementation approach, technical requirements, impacts, and benefits.
  
• Perform responsibilities including solution proposal management, solution design, solution review, risk analysis, proposal preparation and client presentations.
  
• Provide technical oversight for technical estimates created with standards tools, portfolio Work Breakdown Structures, statements of work and industry standard estimating techniques.
  
• Assumes a proactive role for developing business opportunities. Assists in presales cycles by creating architectural demo’s, effort estimates and proposal development.
  
• Maintains knowledge of technologies, industry trends, standards and design techniques.
  

• 
  
• 10+ years ERP implementation experience
  
• Played a Senior Solution Architect role on a minimum of 2 full lifecycle Oracle Cloud implementation projects in the USA
  
• Public Sector domain (city/state/local/county government) experience considered an asset
  
• Knowledge and experience in GASB Accounting and Reporting, Encumbrance Accounting, Fund Accounting, Projects and Grants Accounting and Management
  
• Hands‑on technologist with strong background in designing and building modular, scalable, testable enterprise systems in in Oracle Cloud Financials
  
• Ideal to have project exposure to other Cloud module areas such as: Supply Chain and HCM Applications
  
• Ability to work in a fast‑paced environment with a diverse group of people
  
• Capability to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed
  
• Excellent verbal and written communication skills, including ability to communicate clearly and concisely to all audiences of all levels, spanning from technical peers to executive management
  
• Organized and detailed oriented
  
• Ability to fully utilize Microsoft Office (Word, Excel, PowerPoint)
  
• Ability to adapt to new projects quickly with a can‑do, jump‑right‑in attitude
  
• Ability to work on multiple projects concurrently
  
• 4‑year Bachelor degree (or equivalent experience)
  

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

for All Employees

Supports the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, commitment to our community, and accountability and ownership.

About the Role:

This position is a part-time, in office position. Typical office schedule: 9am-5pm on all-company office days (initially one day/week), approximately 4-6 hours on all other days. Specific hours are within business hours, but flexible based on business needs and advanced manager approval.

Overview:

The Office/Community Coordinator is responsible for our office, ensuring our team, both remote and local, have the resources and environment needed to be successful.

Key Responsibilities:

Office Management:

• Proactive communication and support for anyone who works in or visits our office to ensure a welcoming environment  
• Keep office organized and professional. Maintain/manage off site storage. Prioritize a positive, productive, and brand right environment.
• Manage inbound and outbound mail and shipments
• Coordinate with office related services including janitorial, landlord (??), security, groceries, and other
• Coordinate with landlord and/or contractors for any office needs
• Manage parking assignments and security procedures including distributing access codes/keys, keeping technology equipment and confidential documentation secure in the office
• Support for community building activities including delivering supplies, organizing events and monthly staff meetings
• Facilitate Tea meetings, events, interview schedules and/or appointments. Manage internal documents and databases, and create standardized organization systems
• Prepare office for photo shoots and then ensure office is ready for regular work after photo shoots are completed
• Provide ad hoc support during Photoshoots including coordinating basic logistics, cleaning services, food and permits as needed.
• Occasional support for Leadership Team members on an as needed basis; direction given each week. For example: facilitate all staff meetings (materials, technology, scheduling, etc)
• Responsible for adhering to budget and reporting results to finance

Community Building/Support:

• Plan community building activities and events for the team including periodic off-site meetings and retreats.
• Primary point person on Corporate Social Responsibility efforts including volunteering, donations, and other giveback opportunities.
• Create and distribute product discounts and allowances to employees and vendors
• Organize monthly company lunches and regular educational/development opportunities
• Facilitate monthly company values nomination process
• Celebrate and recognize Birthdays/Anniversaries/Life Events
• Plan and execute meetings including projection and video calls for remote team members. Ensure remote team is able to engage fully during in office work days
• Plan and support remote team members when visiting the Bay Area, plan and execute holiday cards/gifts to our team, vendors, and partners
• Facilitate community volunteer opportunities
• Facilitate and execute Donation strategy with input from Marketing & Finance

Special Projects:

• As needed, the coordinator will support the Tea team with projects, especially as projects relate to our team, office, and broader community including sample sales, etc.
• Support HR with various employee actives (ie Day 1 Onboarding & Welcome) and project to support Tea culture and engagement activities as needed
• Office décor, organization or space planning as needs and seasons change
• Support team with inbound and outbound packages, including samples and items being shipped back and forth to production vendors. Ensure office stays organized including samples, supporting samples when/as needed

Requirements:

• 1-3 Years of Admin/Coordinator or Office Management (or equivalent) experience
• Exceptional attention to detail, organizational skills, and affinity for order and accuracy
• Physically able to move and maintain sample bins, boxes and racks
• Ability to work independently with minimal instruction and supervision
• Must have excellent time management skills, be self-sufficient and ability to adapt as needed
• Exceptional at creating and maintaining calendars and tracking documents/items
• Creative problem-solver 
• Expert in video conferencing tools, Excel, Slack & Google Docs
• Experience in hospitality to create warm, welcoming environment

Salary Range:

• $22-26 per hour

At Amazfit, design and technology move together.

We create smart wearables that blend elegant form, human-centered function, and cutting-edge innovation — from performance-driven sports watches to lifestyle products that express personal style.

Our mission is simple: help people live healthier, more connected lives through design that feels natural, looks beautiful, and works effortlessly.

Join our passionate design team, where creativity, craftsmanship, and technology come together to shape the future of wearables.

What You’ll Do:

As an Industrial Designer, you’ll take ideas from concept to production — shaping next-generation wearables that define Amazfit’s design identity. You’ll collaborate across disciplines including product management, UX, engineering, and marketing to bring bold, refined ideas to life.

• Create inspiring design concepts through sketching, 3D modeling, and visual storytelling
• Develop details across CMF, ergonomics, and manufacturability with precision and creativity
• Collaborate with mechanical and manufacturing partners to ensure design intent through production
• Explore new materials, finishes, and trends to keep Amazfit products ahead of the curve
• Present ideas clearly through visuals, mockups, and prototypes
• Contribute to the evolution of Amazfit’s design DNA and product strategy

What We’re Looking For:

• 4+ years of experience in industrial/product design (wearables, lifestyle, or consumer electronics preferred)
• A portfolio showcasing creative process, aesthetic sensitivity, and production-ready design
• Proficiency in SolidWorks, Creo or Rhino, KeyShot, and Adobe CC
• Strong understanding of CMF, DFM, and real-world manufacturing constraints
• Deep sense of aesthetics and style, able to contribute to female-oriented design such as rings or jewelry-related projects
• Experience or background in jewelry design is highly preferred
• Proactive, open-minded, and passionate about design and innovation
• Comfortable working in a collaborative, cross-functional environment
• Bachelor’s degree in Industrial Design or equivalent

Bonus Points:

• Experience designing wearable or sports-related products
• Skills in graphic, motion, or interaction design
• Understanding of UI/UX principles

Benefits of Working At Zepp Health:

• Competitive salary, Vacation day, sick day
• Health insurance, Vision insurance, Dental insurance, life insurance
• 401K & Matching
• Year-end Bonus pay
• Other Benefits

Zepp Health is an Equal Opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (for example: she/her/hers, he/him/his, they/them/theirs, etc).

We’re looking for a Loyalty Partnerships Lead to drive business development and manage high-impact partnerships within a fast-moving loyalty ecosystem. This role will focus on expanding strategic partnerships, optimizing an existing major retail collaboration, and leveraging technology to enhance customer engagement and loyalty performance.

What You’ll Own

Business Development & Partnerships (50%)

• Drive outreach and evaluation of new loyalty partnership opportunities
• Lead partner research, pitch development, and opportunity refinement
• Facilitate cross-functional brainstorms to define value propositions
• Partner with tech teams to unlock new capabilities and integrations
• Develop briefs for promotional and short-term partnership activations

Partnership Management (30%)

• Own the roadmap for a major retail loyalty partnership (incl. tech enhancements)
• Collaborate cross-functionally to launch and optimize new features
• Build strategic presentations and long-term partnership narratives
• Identify and implement process improvements across marketing workflows
• Support ongoing loyalty initiatives and expansion opportunities

Performance & Communication (20%)

• Partner with analytics to measure campaign and partnership performance
• Translate insights into actionable recommendations
• Develop internal communication plans to share results and learnings

What We’re Looking For

• 10+ years in loyalty, partnerships, marketing, or promotions
• Proven experience leading cross-functional initiatives and strategic programs
• Strong background in business development and partnership strategy
• Experience working with digital platforms, technology, and product teams
• Excellent communication, storytelling, and stakeholder management skills
• Highly strategic, solutions-oriented, and comfortable in a fast-paced environment

Please submit your resume for consideration.

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting /home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here:

Job Description:

Mandatory to have working experience as SRE manager especially in Retail domain application support ( NOT CLOUD /DevOps)

Must have working knowledge on SRE principles such as Logs, metrics, availability metrics, uptime, ticket tracking, e-com services, ITIL framework specifically on Alerts, Incident, change management, CAB, Production deployments, Risk and mitigation plan, SLA, SLI, SLO

Hands on experience in Monitoring, Logging, Alerting, Dashboarding, and report generation in any observability tools Prefer DataDog or other tools such as Splunk/Dynatrace/ELK/Grafana). This engagement is a customer using Dynatrace,Splunk, PagerDuty hence it is good to have this expertise

Mandatory to have work experience in leading Level 2/Level 3 application support team based out of IND who provide 24x7 coverage.

Should know how to gather & communicate SRE requirement from customers and define SRE roadmap.

Working experience on how to gather requirements on health of applications, services to monitor, setting service levels.

Must have good knowledge on eCommerce platforms in microservice architecture, Sterling OMS , Retail Applications like XStore.

Should be able to lead P1 calls, brief about the P1 to customer, proactive in gathering leads/ customers into the P1 calls till RCA, PIR etc.

Should have knowledge on building process , framework by following ITSM principles, SOP, runbooks, handling any ITSM platforms (JIRA/ServiceNow/BMC Remedy)

Must know how to work with the Dev team, cross functional teams.

Should be able to generate WSR/MSR by extracting the tickets from ITSM platforms, present to customers and client leaders.

Manage overall SRE delivery, customer focus mindset , closely work with customer leaderships.

Preferred:

Be a client face at customer site collaborating with client leadership.

Ability to clearly communicate and understand a technical idea/concept.

Ability to work in a professional environment while interacting with peers and stakeholders, collaborating with offshore teams.

Excellent written and verbal communications skills.

Motivated, goal driven, influential, innovative, curious, and open minded, fun to work with, collaborator.

Capability to work with people in different time zones.

Ability to operate in a fast-paced, evolving environment and appropriately prioritize tasks, and keep abreast of the latest technology.

Collaborate with cloud architecture, infrastructure team, project management team, and technology services, management team.

Create and maintain detailed documentation.