Information Technology Jobs in Berkeley, CA

Channel Account Manager (Spanish Fluency)

Hybrid (3 days onsite, 2 days remote) – Brisbane, CA

To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here.

About the job:

Odoo is hiring Channel Account Managers to support and grow our network of implementation partners. In this role, you’ll work closely with partners to help them sell, implement, and support Odoo’s suite of business applications as part of their service offerings.

You’ll serve as a trusted advisor, helping partners improve their sales performance, manage client projects, and scale their Odoo practice. The first two to three months are fully on-site and focused on in-depth training to get you up to speed on the product, partner model, and go-to-market strategy. We’re looking for someone collaborative, business-savvy, and resourceful.

Responsibilities:

• Train partners in effective Odoo software sales and implementation strategies
• Coach partners to enhance sales processes and performance
• Foster continuous learning and skill development among partners
• Maintain strong relationships with sophisticated partners for ongoing success
• Identify opportunities for upselling, cross-selling, and expanding partnerships
• Collaborate with partners to customize implementation packages for end customers
• Negotiate software requirements and agreements to meet partner and customer needs
• Implement cross-functional processes for operational efficiency
• Streamline communication and collaboration among partners, internal teams, and customers
• Identify opportunities for process optimization and automation
• Collaborate with executives to understand customer needs and position Odoo software as a competitive advantage
• Contribute to customer-centric strategy development

Must-Have:

• Bachelor's Degree or an equivalent combination of education and experience
• Fluency in English and Spanish (professional or native/bilingual: reading, writing, and speaking)
• Passion for software products
• 1-2 years experience in sales
• Able to work in a rapidly evolving field
• Excellent communication skills

Nice to Have:

• Experience with ERP
• Experience in a SaaS company
• Available immediately
• Additional languages, Portuguese preferred

Compensation and Perks:

• Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
• PTO (Paid-time-off), paid sick days, and paid holidays
• Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
• $100 towards a work-from-home office setup
• Evolve in a nice working atmosphere with a passionate, growing team!
• Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Senior Technical Support Engineer

Location: San Francisco, CA | Raleigh, NC | Dallas, TX | Boston, MA

Schedule: Hybrid – 3 days onsite required

Employment Type: 6-Month Contract-to-Hire

Pay Rate: $65–68/hour

Start Date: ASAP

About the Role

The Technical Solutions team is focused on advancing care and research innovation. We support new business initiatives by expanding product capabilities in strategic areas and delivering a scalable technical support framework across multiple product portfolios.

As a Senior Technical Support Engineer, you will partner closely with internal stakeholders to identify, reproduce, troubleshoot, and resolve complex technical issues. You will support infrastructure, permissions, and configuration changes while delivering high-level technical support and sustaining engineering services that help customers achieve meaningful business outcomes.

This role offers the opportunity to collaborate with customers, developers, architects, and operations teams to solve challenging, high-impact problems. You will also contribute to building support tooling and infrastructure to improve operational efficiency.

Travel up to 10% may be required.

Key Responsibilities

• Own and manage technical customer issues from identification through full resolution
• Reproduce and troubleshoot complex technical problems, including reviewing and analyzing code to determine root cause
• Project manage new client deployment issues through to completion
• Implement infrastructure, security, and permissions configuration changes
• Drive operational efficiencies by identifying improvements in process, tooling, and product functionality
• Develop playbooks and knowledge base documentation to streamline issue resolution
• Create internal reports and dashboards for issue tracking and performance monitoring

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or related field
• Cloud operations experience (creating buckets, virtual machines, and managing security access controls/IAM)
• 3+ years of experience with Python or another object-oriented programming language
• 3+ years of experience working with SQL
• Experience troubleshooting data-related issues
• Proficiency with GitHub and Jira
• Strong troubleshooting skills with the ability to track complex technical details
• Excellent communication skills with the ability to translate technical findings for both senior developers and non-technical stakeholders

Preferred Qualifications

• 4+ years of experience in healthcare technology
• Experience supporting highly regulated software environments
• Experience with R
• Infrastructure-as-Code (IaC) experience such as Terraform, Ansible, or similar tools
• Self-starter mindset with strong ownership and a passion for driving issues through to resolution

Adult & Family Medicine Virtual Care Physician Opportunities with Kaiser Permanente throughout Northern California and Central California

Fulfilling the promise of medicine

Kaiser Permanente / The Permanente Medical Group

Adult and Family Medicine

Virtual Care Physician (aka Virtualist)

Exciting openings for remote work!

The Permanente Medical Group, Inc. (TPMG) is seeking physicians who are board certified or board eligible by an American Specialty Board to provide virtual care in a variety of ways that may include, but not limited to, scheduled and unscheduled video visits, telephone visits, E-visits, chat, and secure messages.

• Positions can be fully virtual/remote.
• Applicants must reside in and be licensed to practice in California.
• Five years of post-residency experience required.
• Applicants may also be required to receive licenses in multiple other states.

Ideal candidates:

• Must be flexible with the duration of work shifts and 24/7 availability, including weekdays, weekends, and holidays.
• Must be willing to work shifts in flexible increments (i.e. 1-10 hour units).
• Ability to deliver exceptional care experience.
• Possess excellent documentation and coding skills in the EMR accurately and efficiently.
• Embody a commitment to high-quality medical care with the ability to contribute to organizational quality goals on population health.
• Handle a fast-paced environment with competing priorities efficiently.
• Adhere to established guidelines for evidence-based care with a focus on resource management.
• Excellent communication skills with patients and colleagues.
• Collaborative team player and colleague.
• Be comfortable using multiple types of messaging and communication systems, including but not limited to, phone, text, secure messages, chat, Cortext, and Microsoft Teams.
• Be flexible with changing workflows.
• Willingness to learn and adapt to existing and new technology tools.

Full-time annual salary range is $214,440 to $221.100.

EXTRAORDINARY BENEFITS:

• Competitive compensation and benefits package, including comprehensive vision, medical, and dental
• Interest Free Home Loan Program up to $250,000 (approval required)
• Relocation Assistance up to $10,000 (approval required)
• Malpractice and Tail Insurance
• Life Insurance
• Optional Long-Term Care Insurance
• Paid holidays, sick leave, and education leave
• Shareholder track
• Three retirement plans, including a pension plan and 401(k)

The Permanente Medical Group, Inc. (Kaiser Permanente Northern California) is one of the largest medical groups in the nation with over 10,000 physicians, 21 medical centers, numerous clinics throughout Northern and Central California, and an over 80-year tradition of providing quality medical care.

For more information about these career opportunities, please visit: MEDICINE:

Contact Bianca Canales at:

or 51

INTERNAL MEDICINE:

Contact Michael Truong at:

or 51

We are an Equal Opportunity Employer and VEVRAA Federal Contractor.

Connect With Us:

Facebook: @TPMGPhysicianCareers

LinkedIn: /company/the-permanente-medical-group/

Twitter: @TPMGDocCareers

Instagram: @TPMGPhysicianCareers

Dermatology Opportunity: Berman Skin Institute is seeking a Dermatology Physician Assistant or Nurse Practitioner to join our established and growing medical and cosmetic dermatology practice, working five days per week, in our San Francisco and Berkeley offices.

Salary:

• Starting base salary of $150,000, with a production-based bonus incentive
• Generous initial salary guarantee with strong earning potential tied to performance

Duties and Responsibilities:

• Workload includes general medical dermatology as well as surgical and cosmetic dermatology
• Perform comprehensive screenings, history, and physical exams
• Provide consistent professional injectable treatments such as Juvéderm, Voluma, & Botox, with the ability to perform a variety of laser procedures.
• Assist in all areas of practice operation as requested by practice management.
• Promote additional services such as skin care products, and other aesthetic services and, soliciting referrals.

Benefits: Berman Skin Institute believes our people are the secret to our success. We work to create an environment where our people are appreciated, engaged, supported and rewarded. BSI benefits include:

• Lucrative compensation with base
• Medical, dental, vision benefits
• Paid vacation
• Malpractice insurance
• 401k with match
• CME allowance

Job Requirements:

• Minimum two years’ experience in Dermatology required.
• Active California medical license
• Extensive knowledge in dermatological disorders, skin cancer, excisional/surgical procedures, shave biopsies
• Handle patient questions and concerns professionally and with courtesy.
• Regularly attend, participate in and support training and staff meetings for the practice.
• Must have the ability to work autonomously.
• Having a team-oriented mindset (we love kind people!)

About Berman Skin Institute: Berman Skin Institute (BSI) is a group of dermatology and cosmetic surgery centers with ten medical clinic locations across Northern California (including Los Altos, San Francisco, Walnut Creek, Cameron Park, Fremont, Placerville, Pleasanton, Roseville and Yuba City. Founded over 25 years ago by David Berman, M.D., a board-certified dermatologist, BSI’s mission is to blend state-of-the-art medical technology and research with a dedication to patient welfare and healing to provide patients with the best possible dermatologic care. As one of the largest skin laser centers in the world, BSI has over 50 lasers, and many other non-laser devices for skin and hair conditions. Dr. Berman was the first physician in the world to perform hair transplants using the ARTAS™ robotic hair transplant system, and remains the principal researcher for the manufacturer, Restoration Robotics. With a well-established and diverse patient population, BSI has a set of broad and comprehensive service offerings, including medical and surgical dermatology (including treatment for acne, moles, allergic skin reactions, autoimmune diseases, skin infections, Mohs surgery and more); cosmetic dermatology (including laser wrinkle treatment, laser hair removal, laser tattoo removal, laser brown spot removal, laser removal of varicose veins and more); skin care products and medi-spa/aesthetician treatments (including chemical peels, microdermabrasion, facials, extractions for acne and more). BSI has a talented and passionate team who strives to deliver the best possible patient care. The patient experience is our number one priority with a team approach to service.

Equal Opportunity Employer: Berman Skin Institute is an equal opportunity employer. More information about Berman Skin Institute can be found at at :

• Dermatology: 2 years (Preferred)

License/Certification:

• California Medical License (Preferred)

Ability to Relocate:

• Sacramento, CA: Relocate before starting work (Required)

Work Location: In person

Excellent Geriatric Medicine Physician Opportunities with Kaiser Permanente all throughout Northern and Central California

Kaiser Permanente - Leading the future of healthcare

Many organizations have a mission statement, we have a calling: "To lead the way to a better future for healthcare."

Through our leadership in the use of advanced technology, our creation of innovative solutions, and our influence on health policy and reform efforts, Kaiser Permanente is shaping the future of healthcare in the nation.

Northern & Central California

Recognizing the need for top quality physicians, The Permanente Medical Group, Inc. (TPMG) is currently seeking an excellent BC/BE Internal Medicine or Family Medicine physician with experience and/or fellowship in Geriatric medicine to join our growing departments in Northern and Central California. The successful candidate will provide care to skilled and long-term nursing facility patients at multiple facilities within the service area and will work as part of an extended care facility group.

Geriatric Medicine Full-time opening: Napa, Roseville

Geriatric Medicine Per Diem opening: Redwood City

Full-time annual salary range is $320,040 to $330,000 plus additional potential incentives up to $44,350*.Reduced schedules with pro-rated compensation may be available. *Some incentive opportunities are estimates based on potential premium pay.

Skilled Nursing Care Full-time openings: Fresno, Modesto, Oakland, Santa Clara, South Sacramento

Skilled Nursing Care Part-time opening: Martinez (Memory Clinic), Redwood City

Skilled Nursing Care er Diem opening: Fremont

Full-time annual salary range is $320,040 to $330,000 plus additional potential incentives up to $44,350*. Reduced schedules with pro-rated compensation may be available. *Some incentive opportunities are estimates based on potential premium pay.

With TPMG you’ll benefit from:

• Work-life balance focused practice, including flexible schedules and unmatched practice support.
• We can focus on providing excellent patient care without managing overhead and billing. No RVUs!
• We are committed to cultivating and preserving an inclusive environment for all physicians and employees.
• Multi-specialty collaboration with a mission-driven integrated health care delivery model.
• An outstanding electronic medical record system that allows flexibility in patient management.
• We have a very rich and comprehensive Physician Health & Wellness Program.
• We are Physician-led and develop our own leaders.
• Professional development opportunities in teaching, research, mentorship, physician leadership, and community service.

EXTRAORDINARY BENEFITS:

• Competitive compensation and benefits package, including comprehensive vision, medical, and dental
• Interest Free Home Loan Program up to $250,000 (approval required)
• Relocation Assistance up to $10,000 (approval required)
• PSLF Eligible Employer
• Malpractice and Tail Insurance
• Life Insurance
• Optional Long-Term Care Insurance
• Paid holidays, sick leave, and education leave
• Shareholder track
• Three retirement plans, including a pension plan and 401(k)

To learn more about these opportunities and to apply, please visit: more information, please contact Aileen Ludlow at: or call: (51

We are an Equal Opportunity Employer and VEVRAA Federal Contractor

Connect With Us:

Facebook: @TPMGPhysicianCareers

LinkedIn: /company/the-permanente-medical-group/

Twitter: @TPMGDocCareers

Instagram: @TPMGPhysicianCareers

Lead Engineer (Foundry)

We’re seeking a Lead Engineer / Senior Lead Engineer to join a rapidly growing, vertically integrated real estate investment and operating platform. This role sits at the intersection of technology, operations, and investment strategy and is designed for an engineer who wants to build software that directly impacts business performance.

Unlike traditional engineering roles, this position is deeply embedded with Asset Management, Property Operations, and Construction teams. You’ll work closely with executive leadership and business users to design, deploy, and iterate on software solutions that improve NOI, reduce costs, and enhance portfolio performance. This is a hands-on builder role. You will write code, automate workflows, integrate data pipelines, and build dashboards—working shoulder‑to‑shoulder with the teams using the tools you create.

Salary & Benefits

• Base Salary Pay Range: $120k-$145k per year
• Discretionary bonus BOP after 1 year of service
• Paid Time Off (starting at 10 days + 2 floating holidays / 96 Hours, accrued)
• A flexible health plan offering medical, dental, and vision benefits
• 401(k) Savings Plan

Responsibilities

Embed With Business Teams

• Work day‑to‑day with property managers, asset managers, and finance teams
• Identify operational inefficiencies, data gaps, and workflow breakdowns

Rapid Prototyping and Deployment

• Design and build scripts, dashboards, automations, and integrations
• Deliver practical tools that solve problems in real time

Systems Integration

• Connect platforms such as property management systems, ticketing tools, analytics platforms, spreadsheets, and custom databases into unified workflows

Operational Analytics

• Build models for rent roll forecasting, delinquency tracking, CapEx planning, and maintenance cost monitoring

AI and Automation

• Apply AI to summarize tenant communications, flag high‑risk accounts, and optimize leasing and maintenance workflows

Outcome Measurement

• Track and report the business impact of solutions, including response times, collections, and cost efficiency

Cross‑Functional Leadership

• Serve as a translator between investment professionals and technical stakeholders
• Ensure solutions are scalable, practical, and aligned with business priorities

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, Data Engineering, or a related field
• 3+ years of experience in software engineering, data engineering, or applied analytics
• 1+ year of hands‑on experience with Palantir Foundry or Gotham
• Strong SQL and Python skills; experience with APIs and ETL pipelines (PySpark a plus)
• Excellent analytical and problem‑solving skills
• Strong communication skills with the ability to explain technical concepts in business terms

Key Skills and Competencies

• Clear, articulate communicator with strong documentation habits
• Highly analytical with strong qualitative judgment
• Able to prioritize effectively and meet deadlines
• High standards of excellence and ethics
• Comfortable identifying issues and driving solutions independently
• Strong critical thinking and decision‑making abilities
• Naturally inquisitive; asks the right questions and challenges assumptions
• Goal‑oriented, diligent, and execution‑focused

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11)

NEW RECRUITMENT AND RETENTION INCENTIVES!

Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.

You may qualify for these higher-graded Border Patrol Agent (BPA) employment opportunities if you have current or prior law enforcement experience. This experience could have been gained as part of a military police assignment or as a member of a state or local law enforcement organization. Look at the duties and responsibilities section below to see if you are interested in these federal law enforcement opportunities and review the qualifications section below to see if you are qualified.

>DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay and exceptional federal benefits, now is the time to make your move. U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11 $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Position Description:

This position provides evaluation, communication, coordination, recognition, and enforcement in the areas of safety, health, environment, and asset protection on a district level. This position works with Stores, and Corporate management to control inventory shrink, reduce damages, improve gross margin, minimize accident frequency rates on General Liability, Property, and Workers Compensation claims, improve execution of standard operating procedures (SOP), and ensure a safe environment for our customers and employees. Conducts investigations into alleged policy/procedure violations and theft, including conducting interviews and reviewing Closed Circuit Television (CCTV) necessary for same, and writing reports on information received. Physical travel to assigned and unassigned sites required on a daily bases for scheduled site visits, incident response and to maintain program standards for asset protection and safety programs.

Assesses procedures throughout assigned territory to ensure the protection of all Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, including Team Members, customers, participants, inventory, cash, and equipment. Conducts investigations into alleged policy/procedure violations and theft, including conducting interviews and reviewing CCTV necessary for same, and writing reports on information received.

Essential Duties and Responsibilities:

• Executes, with excellence, the business plan and associated Asset Protection and Safety programs that will deliver desired shrink, safety, and profit results with the highest service standards.
• Responds to incidents at assigned sites and non-assigned sights as required ensuring asset protection and safety coverage are maintained and financial goals are achieved.
• Reviews asset protection, safety, and company audits by reviewing digital, hard copy, and CCTV, and provides all data/reports to appropriate manager.
• Conducts asset protection, safety, and organizational audits on-site and remote (CCTV), ensuring company policy expectations are achieved. Ensures compliance programs are in place and effective for equipment, training, government agency compliance, asset protection, and safety programs.
• Develops great teams and partnerships by fostering good working relationships with corporate workgroups and local law enforcement so that observations and recommendations can be made to improve inventory shrinkage and store operations.
• Partners with Store leadership, Human Resources, and internal customers to ensure internal policy and procedures are developed, improved, and adhered to.
• Works with internal customers and Company leadership to develop loss reduction strategies. Conducts on-going risk assessments and outlines corrective measures.
• Responsible for embracing the Company's commitment to customers, customer service, and safety through maintaining and enforcing a safe and secure environment.
• Partners with store leadership and management within an assigned territory to manage and control the asset protection and safety operations ensuring company standards and expectations are achieved.
• Minimizes operational shrinkage by assessing exception-based reports and acting on them accordingly.
• Conducts monthly and weekly inventory controls, audits of paperwork, and monthly retail units, ensuring accuracy and implementing shrinkage and safety controls.
• Holds and maintains a valid, state-issued drivers' license.
• Must have the ability to operate and drive a motor vehicle safely. Possesses reliable transportation and, when necessary, the ability to rent a third-party vehicle or drive a company vehicle, traveling to multiple company sites and business-related sites on a regular basis, investigating incidents, completing audits, and supporting all operations.
• The ability to travel with little to no notice, both short and long distances.
• Reviews and analyzes activities and records to determine compliance with Goodwill GCNA policies and SOPs.
• Reviews Asset Protection, Risk/Safety, and Audit reports and develops recommendations to reduce inventory shrinkage.
• Initiates, conducts, and supports confidential internal/external investigations involving company assets and associates. Supports recovery and civil demands.
• Assists with incident investigations; prepares investigation reports including recommendations on corrective and preventive actions; and monitors implementation.
• Reviews CCTV using a mobile phone, IPAD, or like device, and computer monitor for incidents and activity, including but not limited to asset protection, safety, accounting, project delivery, integrity, productivity, etc.
• Utilizes approved technology and software systems to identify, investigate, build and maintain investigations to company standards, retaining all required records.
• Conducts physical live observations and apprehensions.
• Supports company Asset Protection program by assisting with the repair, installation and programming of CCTV systems, key control and other physical security elements protecting life and company assets.
• Presents Asset Protection cases to law enforcement/courts. Testifies in court representing the company with integrity and professionalism.
• Ensures store compliance with all laws and workplace standards.
• Acts as a liaison between the Stores and Corporate on all Asset Protection matters to accomplish Goodwill GCNA shrink goals.
• Participates as a member of the District Management team in the planning, formulating, and implementation of the District missions and goals.
• Advises the District team on matters related to Asset Protection & Safety.
• Detects and resolves situations involving associate theft, abuse, or unsafe acts involving company assets, policies, or procedures.
• Ensures that all physical security measures are in place and operational (i.e., alarms, CCTV, etc.).
• Coordinates implementation of emergency response plans and acts as Emergency Coordinator for the District.
• Reviews/Reports on inventory movement and damages. Supports inventory activities by providing direction and acting as a liaison between the Stores and Corporate.
• Conducts Safety and Incident Reviews.
• Conducts and drives Safety awareness and training programs.
• Reviews and manages Safety processes and rates.
• Reviews incoming communications, alerts, audits, etc., for Asset Protection and Safety, checking for issues and addressing them appropriately to achieve risk or liability reduction goals for all company divisions.
• Attends meetings and scheduling obligations monthly, weekly, and daily or as required by situational needs at organizational sites with the ability to adjust schedules with little to no notice to meet needs or emergency situations.
• Maintains, delivers and trains all company safety programs to reduce customer, Team Member and property damage claims. Ensures company safety standards, programs and training are in place and executed with consistency to all areas of the company.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Associates or Bachelor's Degree preferred
• At least 3 years' experience in multi-site retail security/loss prevention, including use of the Wicklander Zulawski (WZ) interview training program, Basic OSHA Safety regulations, as well as LPC and CFE certifications preferred
• Microsoft office skills including Word, Excel and Outlook
• Experienced in CCTV usage
• Ability to speak and read English proficiently
• Bilingual skills helpful, but not required
• Ability to prioritize duties every day, managing multiple investigations/audits, and discerning the information given for appropriate next steps
• Ability to make appropriate decisions in stressful situations
• Ability to use strategic thought process to minimize exposure to emerging threats and trends
• Ability to analyze and interpret information to identify exceptions and trends signaling potential loss
• Ability to analyze information, identify root causes and develop/implement approved solutions in stressful situations
• Ability to influence activities and results of those who are not direct reports
• Valid drivers' license and clean MVR
• Ability to pass a background check and drug screen, where applicable for position

• Create, build, and maintain relationships and regular communication with physicians and key thought leaders in the US.
• Utilize the customer relationship management system to keep call records including account planning.
• Ensure a high level of expertise and customer service is delivered to all customers.
• Responsible for collaborating effectively and mobilizing all appropriate resources.
• Communication Skills: Good communication skills providing the product scientific information to healthcare professionals, oncologists, and other key stakeholders.
• Adaptability to Oncology Advances: Complete training to understand the disease state and positioning of our client’s product.
• Travel to Medical Offices and Hospitals (80%) some overnight travel may be necessary
• Hours (40 Hours per week potentially including weekend medical meetings)
  
  

• BA/BS from an accredited college or university required - focus in business, life science, or clinical degree preferred
• Minimum of 3 years of previous pharmaceutical, medical device, and medical sales experience with at least 1 year in oncology experience with an understanding of the integrated oncology network.
• Consistent track record of quantifiable/documented sales accomplishments is preferred
• Demonstrated ability to plan, analyze and act upon sales data within an assigned geography
• Solid and persuasive business communication with physicians and providers
• Ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities
• Familiarity with a Sales Force Automation (SFA) application is preferred
• Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel and PowerPoint
• Ability to travel approximately 30% as needed to cover territory- up to 2 hour radius from headquarter city - some overnight travel may be required.
• Clinical Knowledge: Ability to complete a clinical product sell
• Established Relationships: A proven track record in territory.
• Technology/Equipment: Strong knowledge of VEEVA systems.
  
  

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

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• Demonstrate effective use of supplies and staff labor hours.
  
• May assist with billing log preparation and updates.
  
• Perform duties as assigned to meet the patient care or operational needs of the clinic
  
• Obtain blood samples for laboratory analysis as required to complete physician orders.
  
• Complete and document monthly review of patient medication profiles.
  
• Knowledge of and comply with applicable health care professionals practice act requirements.
  
• Perform duties at all times under the supervision of a Charge Nurse and within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations
  
• Maintain thorough, accurate, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals to include progress reports.
  
• Report any significant information or change in patient condition to the Charge Nurse.
  
• Report machine problems to Biomedical Technician and Administrator.
  
• Participate in staff meetings as required. Attend in-service and continuing education offerings in compliance with company policy and procedure.
  
• Assist with staff training as requested.
  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements include:

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• Current LVN/LPN license in applicable state. License must be maintained as current and in good standing.
  
• CPR certification required within 90 days of hire.
  
• Confirmation of ability to distinguish all primary colors.
  
• Previous dialysis experience preferred.
  
• Successful completion of USRC training program approved by the Medical Director, including demonstrated competency, within 8 weeks of hire.
  
• Demonstrated working knowledge of the English language and ability to communicate verbally and in writing.
  
• Must be able to organize time and tasks well.
  
• Must have basic computer skills; proficiency in all USRC clinical applications required within 90 days of hire.
  
• Must meet any practice requirement(s) for the applicable state.
  

#SHLLC

All Full Time employees are eligible for the following benefits:
* Medical / Pharmacy
* Dental
* Vision
* Voluntary benefits
* 401k with employer match
* Virtual Care
* Life Insurance
* Voluntary Benefits
* PTO
All Part Time employees are eligible for the following benefits:
* 401k with employer match
* PTO