Information Technology Jobs in Appleton Minnesota Remote

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Clinical Talk Therapist for Synchronous AHPC - Remote
✦ New
$115,400 per year
CA, Remote 1 day ago

Clinical Talk Therapist for Synchronous AHPC - Remote

Thriveworks is currently seeking Full-Time Independently Licensed Clinicians to provide telehealth sessions in California*. This role is eligible for a competitive ramp stipend for clinicians offering 30+ hours of availability per week.

*Candidate can live in any state in the USA but MUST be licensed in the state of California

About the Job 

The Clinical Talk Therapist is an active member of the Corporation’s clinical team and is responsible for moving us toward a world-class clinical experience. This role impacts multiple stakeholders, including Participants, Clinical Specialists, and the Health Care Industry at large. The Specialist delivers the best quality of care to the Participant to help them reach the agreed-upon goals for an improved quality of life and well-being. The Specialist partners closely with the Operations team to improve experiences of processes of efficiency and ease of access, as well as with the Clinical team to improve the delivery of clinical care and support.

Who We Are
Thriveworks is a trusted mental health provider with 340+ locations and a nationwide hybrid care model. We serve over 175,000 clients annually through more than 1.7 million sessions, and those numbers are growing. As a clinician-founded and clinician-led organization, we offer the tools, support, and community you need to build a fulfilling, long-term career.

Compensation: Fee for service position ranging from up to $115,400 based on licensure type/level, session volume, and bonus opportunities.

Key Responsibilities 

  • Productivity standards may vary by customer contract; however, below are the general standards that will apply:

    • 30-37 hours of direct counseling care per week

    • Collaborative note-taking during sessions

  • Treatment plans and other documentation as required

  • Treatment team meetings with the customer, as applicable

  •  Weekly Synchronous Health team meeting

  •  Advocates for the Participants in decisions regarding meeting their clinical needs

  •  Liaises closely with Customer Success activities and requests, advocating for the customer’s needs to be met

  •  Brings successful models and techniques from other experiences and bodies of evidence to best support participants

  • Supports the development of materials for communication, outreach, and marketing of Synchronous Health’s services to participants, clinicians, partners, and within the industry at large (i.e., conference presentations, attending networking events, active in professional organizations, etc.)

  • Serve as the  first point of contact for escalation for participants who are displeased with any aspect of their experience

  • Reports to the Operations manager as the second point of escalation if participants’ concerns are unresolved

  •  Keep abreast of new developments in clinical care, including analog and digital techniques

  •  Other duties as assigned

Requirements 

  • Licensed LPCC, LMFT, & LCSW (license must be able to practice without supervision)

  • Experience working with children is preferred, not required, highly desirable.  

  • Informed on state telehealth policies

  • Comfortable with technology and conducting sessions via telehealth

  • Capability to build a therapeutic relationship in a virtual platform

  • Polished, professional virtual presence

  • Strong ability to identify markers for the appropriate level of care to meet patient needs

  • Experience with treating a variety of conditions and disorders as part of a comprehensive treatment plan with an interdisciplinary team

  • Ability to use technologies as part of practice for administrative and clinical support (i.e. scheduling, notes, chat, web-based or app-based interventions)

  • Ability to work remotely, in a secure, private location (an outpatient office or home office is acceptable; coffee shops are not acceptable)

  • Access to a smartphone, a laptop, and an internet connection

  • Must pass a background check

  • Bilingual a plus

  • Experience working with children is a plus

Benefits 

We do the heavy lifting so you can focus on care. As a W2 employee, you’ll receive:

  • Guaranteed, bi-weekly pay (no need to wait on reimbursement)

  • FREE individual clinical supervision provided

  • Paid orientation and annual pay increases

  • PTO

  • No-show protection and caseload build within 90 days of credentialing

  • Credentialing, billing, scheduling, and marketing support

  • Health, dental, life, liability, and disability insurance options

  • 401k with 3% employer match

  • CEU reimbursement and free in-house training

  • Opportunities for paid resident supervisory roles

  • A vibrant clinical community—online and in person

  • Monthly peer consultations and professional development

  • A clear path for career growth and internal promotion

A Place to Belong and Thrive
Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Whether you’re seeking mentorship, advancement, or a place where your impact matters, you’ll find it here. 93% of our team reports feeling included, and 87% say their work has purpose—and we think that says a lot.

Ready to Join Us?
Apply today to become part of a team that’s changing mental health care for clients and clinicians alike.

#LI-Hybrid #LI-MS1

Interested in joining Team Thriveworks? We're thrilled to meet you!

With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:

  • Our recruiters and other team members will only email you from or an @ email address.

  • Our recruiters and other team members may also contact you via text or phone to schedule an interview.

  • A google meets interview invitation will be sent via email and will only come from an @ email address.

  • Our interviews will take place over Google Meet (not Microsoft Teams, Zoom, or any other platform).

  • We will never ask you to purchase or send us equipment.

If you see a scam related to Thriveworks, please report it to You can contact with any questions or concerns.

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.

By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.


Remote working/work at home options are available for this role.
permanent
Clinical Talk Therapist (Synchronous - Tufts) - Remote
✦ New
🏢 Thriveworks
$124,300 per year
MA, Remote 1 day ago

Clinical Talk Therapist (Synchronous - Tufts) - Remote

About the Job 

The Clinical Talk Therapist is an active member of the Corporation’s clinical team and is responsible for moving us toward a world class clinical experience. This role impacts multiple stakeholders, including Participants, Clinical Specialists, and the Health Care Industry at large. The Specialist delivers the best quality of care to the Participant to help them reach the agreed upon goals for an improved quality of life and wellbeing. The Specialist partners closely with the Operations team to improve experiences of processes of efficiency and ease of access, as well as with the Clinical team to improve the delivery of clinical care and support.

***Clinicians need to be licensed and living in the state of Massachusetts.***

Compensation: Up to $124,300, based on licensure type/level, session volume, and bonus opportunities.

Key Responsibilities 

  • Productivity standards may vary by customer contract, however below are the general standards that will apply:

    • 30 hours of direct counseling care per week

    • Concurrent note taking during sessions

  • Treatment plans and other documentation as required

  • Treatment team meetings with the customer, as applicable

  •  Weekly Synchronous Health team meeting

  •  Advocates for the Participant on decisions regarding meeting their clinical needs

  •  Liaises closely with Customer Success activities and requests, which advocates for the customer’s needs being met

  •  Brings successful models and techniques from other experiences and bodies of evidence to best support participants

  •  Supports the development of materials for communication, outreach, and marketing of Synchronous Health’s services to participants, clinicians, partners, and within the industry at large (i.e. conference presentations, attending networking events, active in professional organizations, etc.)

  •  Serve as first point of contact for escalation for participants who are displeased with any aspect of their experience

  •  Reports to Operations team as second point of escalation if participants’ concerns are unresolved

  •  Keep abreast of new developments in clinical care, including analog and digital techniques

  •  Other duties as assigned

Requirements 

  • Licensed LICSW, LMHC, or LMFT and living (license must be able to practice without supervision) in the state of MA

  • Informed on state tele-health policies

  • Comfortable with technology and conducting sessions via tele-health

  • Capability to build therapeutic relationship in virtual platform

  • Polished, professional virtual presence

  • Strong ability to identify markers for appropriate level of care to meet patient needs

  • Experience with treating a variety of conditions and disorders as part of a comprehensive treatment plan with an interdisciplinary team

  • Ability to use technologies as part of practice for administrative and clinical support (i.e. scheduling, notes, chat, web-based or app-based interventions)

  • Must pass a background check

  • Ability to work remote, in a secure, private location (outpatient office or home office are acceptable; coffee shops are not acceptable)

  • Access to smartphone, laptop, and internet connection

  • Bilingual a plus

Benefits 

  • An amazing team culture

  • Professional development & advancement opportunities

  • 401K with 3% employer match

  • Healthcare, Dental, Vision, and life insurance benefits

  • Paid time off and paid holidays

  • Professional EAP program for team members & household

  • Additional coverage options available such as Short Term Disability, Long Term Disability, Group Accident Insurance

Successful Thriveworks employees believe in our mission to help people live happy, healthy lives. They also embody our core values, which focus on community, purpose, integrity, access, quality, and working well together. If you think you fit the bill and belong on our team, apply today!

Physical demands for Thriveworks positions may include being sedentary for long periods. Entering text or data into a computer through a traditional keyboard is also a requirement. 

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified to bring your unique perspective to our team.

Interested in joining Team Thriveworks? We're thrilled to meet you!

With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:

  • Our recruiters and other team members will only email you from or an @ email address.

  • Our recruiters and other team members may also contact you via text or phone to schedule an interview.

  • A google meets interview invitation will be sent via email and will only come from an @ email address.

  • Our interviews will take place over Google Meet (not Microsoft Teams, Zoom, or any other platform).

  • We will never ask you to purchase or send us equipment.

If you see a scam related to Thriveworks, please report it to You can contact with any questions or concerns.

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.

By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.


Remote working/work at home options are available for this role.
permanent
Part Time Clinical Talk Therapist (Synchronous - Tufts) - Remote
✦ New
🏢 Thriveworks
$66,500 per year
MA, Remote 1 day ago

Part Time Clinical Talk Therapist (Synchronous Tufts) - Remote

About the Job 

The Part Time Clinical Talk Therapist is an active member of the Corporation’s clinical team and is responsible for moving us toward a world-class clinical experience. This role impacts multiple stakeholders, including Participants, Clinical Specialists, and the Health Care Industry at large. The Specialist delivers the best quality of care to the Participant to help them reach the agreed-upon goals for an improved quality of life and wellbeing. The Specialist partners closely with the Operations team to improve experiences of processes of efficiency and ease of access, as well as with the Clinical team to improve the delivery of clinical care and support.

***Clinicians need to be licensed and living in the state of Massachusetts.***

Compensation: Fee for Service position up to $66,500 based on licensure type/level, session volume, and bonus opportunities.

Key Responsibilities 

  • Productivity standards may vary by customer contract; however, below are the general standards that will apply:

    • 15+ completed sessions of direct counseling care per week

    • Concurrent note-taking during sessions

  • Treatment plans and other documentation as required

  • Treatment team meetings with the customer, as applicable

  •  Weekly Synchronous Health team meeting

  •  Advocates for the Participant on decisions regarding meeting their clinical needs

  •  Liaises closely with Customer Success activities and requests, advocating for the customer’s needs being met

  •  Brings successful models and techniques from other experiences and bodies of evidence to best support participants

  • Supports the development of materials for communication, outreach, and marketing of Synchronous Health’s services to participants, clinicians, partners, and within the industry at large (i.e., conference presentations, attending networking events, active in professional organizations, etc.)

  •  Serve as the first point of contact for escalation for participants who are displeased with any aspect of their experience

  •  Reports to the Operations team as the second point of escalation if participants’ concerns are unresolved

  •  Keep abreast of new developments in clinical care, including analog and digital techniques

  •  Other duties as assigned

Requirements 

  • Licensed LICSW, LMHC, or LMFT and living (license must be able to practice without supervision) in the state of MA

  • Informed on state tele-health policies

  • Comfortable with technology and conducting sessions via tele-health

  • Capability to build a therapeutic relationship in a virtual platform

  • Polished, professional virtual presence

  • Strong ability to identify markers for an appropriate level of care to meet patient needs

  • Experience with treating a variety of conditions and disorders as part of a comprehensive treatment plan with an interdisciplinary team

  • Ability to use technologies as part of practice for administrative and clinical support (i.e., scheduling, notes, chat, web-based or app-based interventions)

  • Ability to work remotely, in a secure, private location (an outpatient office or home office is acceptable; coffee shops are not acceptable)

  • Access to smartphone, laptop, and internet connection

  • Must pass a background check

  • Bilingual a plus

Benefits 

We do the heavy lifting so you can focus on care. As a W2 employee, you’ll receive:

  • Guaranteed, bi-weekly pay (no need to wait on reimbursement)

  • Paid orientation and annual pay increases

  • No-show protection and caseload build within 90 days of credentialing

  • Credentialing, billing, scheduling, and marketing support

  • CEU reimbursement and free in-house training

  • Opportunities for paid resident supervisory roles

  • A vibrant clinical community—online and in person

  • Monthly peer consultations and professional development

  • A clear path for career growth and internal promotion

A Place to Belong and Thrive
Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Whether you’re seeking mentorship, advancement, or a place where your impact matters, you’ll find it here. 93% of our team reports feeling included, and 87% say their work has purpose—and we think that says a lot.

Ready to Join Us?
Apply today to become part of a team that’s changing mental health care for clients and clinicians alike.

#LI-Hybrid #LI-MS1

Interested in joining Team Thriveworks? We're thrilled to meet you!

With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:

  • Our recruiters and other team members will only email you from or an @ email address.

  • Our recruiters and other team members may also contact you via text or phone to schedule an interview.

  • A google meets interview invitation will be sent via email and will only come from an @ email address.

  • Our interviews will take place over Google Meet (not Microsoft Teams, Zoom, or any other platform).

  • We will never ask you to purchase or send us equipment.

If you see a scam related to Thriveworks, please report it to You can contact with any questions or concerns.

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.

By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.


Remote working/work at home options are available for this role.
permanent
Business Objects Analyst (Hybrid)
Salary not disclosed
Lansing, Hybrid 3 days ago
Title: Business Objects Security Programmer Analyst Location: Lansing, MI (2-days onsite, 3-days remote Hybrid Schedule) Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates The Business Objects Security Programmer Analyst is responsible for administering user security, maintaining Business Objects environments, supporting reporting operations, and providing technical automation and data processing support.

The role combines security administration, BO universe maintenance, SQL/batch scripting, DevOps support, HR load validation, and PowerPlatform solution maintenance.

Secondary duties include providing backup support for .NET development and PowerPlatform applications.

Position Duties: Process security requests including new access, changes, and deletions Monitor and manage security-related mailboxes Process, track, archive, and audit all security forms Maintain and enhance security form automation for users, supervisors, and ASAs Provide primary customer support for Business Objects report issues and general user assistance Maintain and update IDT universes, including structure changes, troubleshooting, and optimization Perform BO health checks and produce BO Health Reports Conduct report inventory cleanup, including HR reporting cleanup and all-folder cleanup activities Validate, confirm, and balance HR data loads and associated reporting Support DevOps activities related to deployment, version control, configuration, and process automation Develop and maintain SQL and batch scripts used for data movement, auditing, and operational tasks Document system procedures, processes, and policies Maintain and track tasks on the Master Calendar (annual, quarterly, and monthly activities) Maintain and enhance PowerPlatform solutions, including Power BI dashboards, Forms, and Power Automate workflows Support automation efforts that increase efficiency, routing, and data integration Provide .NET development backup support for miscellaneous projects Provide backup support for PowerPlatform applications and workflows, as needed Position Qualifications: Working knowledge of Business Objects security, universe design, and report deployment Strong SQL and batch scripting skills Ability to perform access management, security audits, and form processing Experience with DevOps principles and deployment workflows Experience maintaining Microsoft PowerPlatform solutions (Power BI, PowerApps, Power Automate) Ability to document processes clearly and accurately Strong analytical, troubleshooting, and customer support skills Experience with MIDB (Oracle), CMOD, and HR data environments preferred Experience supporting government or regulatory environments preferred Familiarity with .NET development and basic code maintenance preferred A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.
Not Specified
Claim Specialist-Auto/Property-Hybrid
$28.39 - 39.42
Tempe, AZ, Hybrid 3 days ago
Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!


Grow Your Skills, Grow Your Potential

Responsibilities

Our Claim Specialists are committed to helping our customers through the claims process while providing Remarkable® service. This includes:

  • Investigating, evaluating, negotiating, and settling claims
  • Applying knowledge of policies and insurance regulations when determining coverage, liability, & damages
  • Handling high-volume inbound and outbound calls, tailoring each conversation to the specific merits  and details of the claims being handled, written correspondence and/or various electronic media
  • Effectively managing work through task driven queues while multi-tasking in a fast-paced call center environment
  • Supporting our customers through personalized, caring, and simple interactions

Where You'll Work:  This is a hybrid position which allows you to spend some of your time working from home as well as some time working collaboratively in-office. During the job training period you may have a higher percentage of time spent in-office to support your learning experience.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Several of our Claims teams are hiring, and you may be considered for multiple opportunities where your skills and qualifications align. 

Some of the areas we hire Claim Specialists for could include any of the following:

  • Auto Injury: Handles bodily injury and uninsured/underinsured claims along with property damage claims involving injuries
  • Personal Injury/Medical Payments (PIP/MPC): Handles first-party medical coverage for customers injured in an automobile accident
  • Special Investigative Unit (SIU): Handles high-volume, complex auto and property claims involving NICB indicators of fraud to determine if specialized investigation is needed
  • Auto Property Complex: Handles high-volume, mid-to-high complexity property damage claims, not involving personal injury
  • Auto Total Loss: Settles auto claims where a vehicle is deemed a total loss
  • Auto Weather Catastrophe: Handles weather-related auto claims
  • Property Team: Handles low-severity Home and Renters claims in a team environment. Claims are primarily theft-related as well as minor weather and other types of property losses
  • Boat, Commercial, Farm/Ranch Unit (BCFR): Handles commercial and boat claims
  • Fire Property Stewardship: Handles property claims involving both weather-related events and non-weather-related incidents

Qualifications

Preferred:

  • Bachelor's degree in a related field is preferred or equivalent work experience
  • Experience as a Claim Specialist in the insurance industry, specifically in auto and/or property claims, including the following:
    • Proficiency in using CCC, Xactimate, XactContents, and other estimating/evaluation software tools
    • Strong knowledge of auto and/or property insurance policies, coverage and claim handling practices
    • Familiarity with state or local regulations and compliance requirements
    • Proven ability to assess damages, estimate repair costs, and negotiate settlements

Competitive candidates also demonstrate the following:

  • Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
  • Proven effective empathy and de-escalation skills to handle difficult/emotional conversations with a customer-minded focus
  • Detail-oriented with strong organizational and analytical skills
  • Strong critical thinking and decision-making skills
  • Ability to multi-task across technical platforms
  • Accountability
  • Resourcefulness

Additional Details:

  • Employees must successfully complete all required training, including applicable proficiency and licensing exam(s) and background checks required of various state(s).
  • State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

 

  • Potential starting salary ranges $59,059 - $81,988 annually 
    • Starting salary will be based on skills, background, and experience
    • High end of the range limited to applicants with significant relevant experience
  • Potential yearly incentive pay up to 15% of base salary


At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

 

  • Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
  • Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
  • Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
  • Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
  • Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
  • Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
  • Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

 

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

PandoLogic. Keywords: Insurance Examiner, Location: Tempe, AZ - 85282
Remote working/work at home options are available for this role.
permanent
Supervisor California Integrated Care Management-Hybrid-California
Salary not disclosed
The Care Management Program Supervisor is responsible for the day-to-day oversight, coaching, and performance management of Care Management Care Coordinators delivering person-centered Care Management services to eligible Medi-Cal members with complex medical, behavioral health, and social needs.

This role ensures that Care Management services are delivered in alignment with DHCS requirements, managed care plan contracts, and organizational standards.

The Supervisor provides clinical-adjacent and operational guidance, supports staff in managing complex cases, monitors quality and compliance, and promotes best practices in engagement, care coordination, documentation, and outcomes.

Key Responsibilities Staff Supervision & Development Supervise, coach, and support Care Managers to ensure high-quality, person-centered service delivery.

Provide onboarding, training, and ongoing professional development related to Care Management program requirements, workflows, documentation standards, and engagement strategies.

Conduct regular individual supervision, team meetings, and case conferences to review member progress, address barriers, and support complex case management.

Complete 90-day, annual, and corrective performance evaluations; address performance concerns through coaching and performance improvement plans as needed.

Review and approve staff timecards, paid time off requests, and schedules in alignment with program needs.

Promote staff safety, and retention in a field-based, high-acuity work environment.

Program Oversight & Quality Assurance Ensure Care Managers are meeting DHCS and managed care plan requirements related to outreach, engagement, assessments, care planning, service coordination, and follow-up.

Monitor caseloads, acuity levels, and workload distribution to ensure timely and appropriate service delivery.

Review documentation for accuracy, timeliness, and compliance, including assessments, care plans, case notes, and service logs.

Track and support compliance with required engagement, visit, and contact frequency benchmarks.

Identify trends, gaps, or barriers in service delivery and collaborate with leadership to implement quality improvement strategies.

Care Coordination & Member Support (Escalated / Complex Cases) Provide guidance and consultation on high-acuity, complex, or high-risk member cases, including those involving homelessness, behavioral health needs, medical complexity, or system fragmentation.

Support Care Managers in crisis response, safety planning, hospital discharge coordination, and transitions of care.

Assist with problem-solving related to member engagement challenges, missed appointments, or difficulty accessing services.

Model best practices in motivational interviewing, trauma-informed care, and culturally responsive service delivery.

Collaboration & Stakeholder Engagement Serve as a liaison between Care Managers, internal departments, managed care plans, healthcare providers, behavioral health partners, housing providers, and community-based organizations.

Participate in interdisciplinary meetings, case reviews, and partner coordination meetings as needed.

Support communication and coordination with health plans to address member needs, referrals, and program expectations.

Data, Reporting & Compliance Support accurate data tracking and reporting related to caseloads, engagement, outcomes, and service delivery.

Ensure staff adherence to confidentiality, HIPAA, and organizational policies and procedures.

Assist with audits, chart reviews, and monitoring activities conducted by internal teams or external entities.

Qualifications Required Bachelor’s degree in Social Work, Psychology, Public Health, Human Services, Sociology, Gerontology, or a related field.

Minimum of two (2) years of experience working with underserved populations, including individuals with complex medical, behavioral health, housing instability, or social needs.

At least two (2) years of supervisory or lead experience in care coordination, case management, social services, or a related field.

Experience working in community-based, field-oriented programs and collaborating with multidisciplinary teams.

Knowledge of Medi-Cal, safety-net healthcare systems, and social service navigation.

Preferred Master’s degree in a related field.

Experience supervising care management or similar Medicare/DSNP or Medi-Cal managed care programs.

Bilingual and bicultural skills reflective of the communities served.

Skills & Competencies Strong leadership, coaching, and team development skills.

Ability to support staff working with high-acuity and complex member needs.

Knowledge of community resources, housing systems, behavioral health services, and care coordination best practices.

Excellent written and verbal communication skills.

Strong organizational skills and ability to manage competing priorities.

Proficiency with electronic health records, data systems, and mobile work tools.

Work Environment Hybrid role with a combination of remote work, field-based activities, and in-person meetings.

May include occasional joint field visits or community-based meetings to support staff and program needs.

Reliable transportation required including proof of required California auto liability insurance meeting state minimum limits.

Must be able to perform essential job functions such as lifting 5-10 pounds.

Partners in Care Foundation is an equal opportunity employer.

We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.

All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
Not Specified
Executive Sales Consultant (REMOTE)
🏢 AT&T
17.76 - 21.02
Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 15901 E Skelly Drive, Floor 1 Tulsa, OK 74116 Date: Thursday, April 9, 2026 Time: 10:00am
- 3:00pm Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment.

Walk-ins are welcome! Note: This hybrid position reports to our 15901 E Skelly Drive, Tulsa, OK 74116 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly.

As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer.

Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Pay Transparency: Our Premier Service Consultants earn $17.76
- $21.02 hourly commissions if all sales goals are met.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

How You’ll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales and service, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.

Identify upselling opportunities and close deals to reach your sales and commissions targets.

Accurately resolve issues related to service, billing, payments, and collections.

Troubleshoot basic problems and seek higher support if needed.

Build customer confidence and loyalty by resolving issues.

Support various customer inquiries, including technical issues.

Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.

Paid training to set you up for success.

Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.

There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).

AT&T will provide the equipment you’ll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).

You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.

Tulsa, Oklahoma It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Remote working/work at home options are available for this role.
permanent
Auto Adjuster - Non-Injury - Hybrid work flexibility with competitive benefits (CHESAPEAKE)
🏢 Usaa
Salary not disclosed

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated auto adjuster, within defined guidelines and framework, you are responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. You are accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.

This hybrid role requires an individual to be in the office 3 days per week, after completing 6 months in office. This position can be based in the following location: Chesapeake, VA. Relocation assistance is not available for this position.

What you'll do:

  • Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.

  • Negotiates liability for comparative negligence (claimant or adverse carrier).

  • Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.

  • Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).

  • Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.

  • Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions

  • Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.

  • Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.

  • Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

  • Applies intermediate knowledge of Auto Physical Damage to adjust claims.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 1 year of customer service experience.

  • Progressive experience handling low complexity auto non injury liability claims.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

  • Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

  • Successful completion of a job-related assessment may be required.

What sets you apart:

  • One or more years of auto liability claims experience managing claims from initial contact through resolution

  • Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills

  • At least two years of customer service experience, demonstrating strong communication and problem-solving skills

  • Proven experience with comparative negligence and shared liability determinations

  • Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions

  • Proficiency with Guidewire or similar claims management systems

  • Bachelor’s degree or industry designation (e.g., AIC, CPCU)

  • Military experience through service or as a military spouse

Compensation range: The salary range for this position is: $51,370 - $92,060.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Remote working/work at home options are available for this role.
Not Specified
Digital Content Specialist II (Hybrid)
Salary not disclosed
Chicago, IL, Hybrid 5 days ago

Digital Content Specialist II (Hybrid)

Chicago, IL

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Digital Content Specialist II on our Digital Marketing team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Digital Content Specialist II, you will support UX copywriting and content
across AMA's digital platforms, with a primary focus on FREIDA, a platform that
helps medical students search for and evaluate residency programs. The role contributes
to the creation of specialty-specific informational content, user-facing copy,
and messaging that helps guide medical students, residents, and physicians
through critical career decisions. Working under established UX and content
standards, this role applies UX writing best practices to improve clarity,
engagement, and usability. The position works closely with product, UX, and
marketing teams to ensure content is consistent, effective, and aligned with
the overall member experience.

RESPONSIBILITIES:

Writing and Content Development

  • Write comprehensive Q&A content for individual medical specialties within the FREIDA Specialty Guide
  • Develop and maintain informational content across FREIDA resources, including the Residency Guide and student-facing guidance materials
  • Develop copy for the Program Director Portal, including guidance, instructions, and resource content
  • Create push notifications, alert banners, and promotional messaging to support engagement and highlight key deadlines and seasonal activities
  • Collaborate with medical education stakeholders to ensure content accuracy and clinical appropriateness

FREIDA Content

  • Create clear, concise, and user-centered copy for FREIDA and AMA digital properties that support the FREIDA experience, including AMAone and related join/renew and sign-in flows
  • Write and optimize UX copy for onboarding sequences, navigation, error states, and transactional touchpoints
  • Work on landing page and member-facing content that supports usability and conversion goals
  • Collaborate with UX designers to integrate copy early in the design process and support effective content-design collaboration
  • Conduct content audits and contribute recommendations to improve clarity and usability

User Insight and Industry Awareness

  • Develop an understanding of medical student, resident, and physician behaviors to inform content strategy and UX copy decisions
  • Apply user insight and evolving UX and healthcare education trends to support product, design, and marketing initiatives
  • Refine content based on user feedback, observed behavior, and performance data

May include other responsibilities as assigned

REQUIREMENTS:

  1. Bachelor's degree in English, Communications, Journalism, Marketing, or a related field required
  2. Ability to translate complex or regulated information into clear, user-centered language
  3. Experience collaborating with product, design, and marketing teams through content contributions
  4. Experience supporting content standards, including voice, tone, and style guidelines
  5. Comfort presenting recommendations and incorporating stakeholder feedback
  6. Hands-on experience with enterprise CMS platforms, preferably Drupal, and collaboration tools including JIRA, Confluence, Asana and Figma
  7. Working knowledge of Google Analytics and Power BI to inform content improvements

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Apply NowShare Save Job
Remote working/work at home options are available for this role.
Not Specified
Assistant Commercial Lines Account Manager - Hybrid - Los Angeles, CA
Salary not disclosed

Assistant Commercial Lines Account Manager - Hybrid - Los Angeles, CA


The Company:


Are you a Property & Casualty professional with knowledge of Commercial Insurance, ready to join a growing agency? Join a leading insurance brokerage in Los Angeles, looking to invest in its people and help your continuous growth in the industry. This is the perfect opportunity for you to join the Commercial Lines team and provide dedicated support to Account Managers and clients.


The Compensation and Benefits:


  • Salary ranges from $55,000 - $75,000, depending on your experience
  • A full suite of benefits that include health, dental, vision, & life insurance
  • 401(k) plan
  • Hybrid Schedule after a dedicated training period
  • Company-supported continued education


The Qualifications Needed to Thrive:


  • Active Property & Casualty license
  • 3-5 years of Commercial Insurance experience, preferably in a retail brokerage
  • Proficiency with AMS360 is required
  • In-depth knowledge of various insurance coverages, products, and agency procedures


The Key Responsibilities will include:


  • Provide helpful and professional service and insurance needs to Account Managers and clients
  • Process binder requests, endorsements, policies, etc.
  • Verify critical information for file documentation: premiums, policy numbers, claims reports, forms, etc.
  • Provide exceptional customer service via phone and email
  • Provide knowledgeable answers to questions about the product, pricing, and availability
  • Collaborate with internal departments to meet customers' needs


Apply Now!


Why Work with Insurance Relief?

We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities. Give us a call to hear about all of the other opportunities we have available.


Remote working/work at home options are available for this role.
Not Specified
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