Information Technology For Development Scimago Jobs in Atlantis, FL

Title: ENTRY Phlebotomist I

Location: FL_PSG_3401 S Congress Ave, Palm Springs FL 33461

Duration: 3 months

Shift: 7:00am-3:30pm

Description:

• 
  
• The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
  
• The ENTRY PSR I helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion.
  
• The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable.
  
• This individual will also be trained on Phlebotomy skills to grown within the company.
  
• The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
  
• Under the direction of the area supervisor, perform daily activities accurately and on time.
  
• Maintain a safe and professional environment.
  
• Maintains required records and documentation.
  
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.
  
  

Job Requirements:

Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet

Be willing to learn Phlebotomy skills when there is downtime or breaks that need to be covered

Once Phlebotomy skills are obtained, to perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role

Required Education:

High school diploma or equivalent REQUIRED

Work Experience:

Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).

Prior Phlebotomy experience is NOT required

Keyboard/data entry experience a must.

• 
  
• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
  
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  
• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  
• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  
• Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
  
• Under the direction of the area supervisor, perform daily activities accurately and on time.
  
• Maintain a safe and professional environment.
  
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  
• Maintains required records and documentation.
  
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  

• 
  
• Ability to provide quality, error free work in a fast-paced environment.
  
• Ability to work independently with minimal on-site supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  
• Must be able to make decisions based on established procedures and exercise good judgment.
  
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  
• Capable of handling multiple priorities in a high-volume setting.
  
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
  

Company Description

InteleTravel is an appointed agent for many major Travel Partners (cruise lines, hotels, holiday companies, car rental agencies, travel insurance & more) to all tourism destinations worldwide. InteleTravel has beneficial relationships with its preferred Travel Partners allowing it to offer Independent Travel Agents savings on travel for others as well as themselves via preferred rates or commission. Using state-of-the-art technology along with newly developed AI Assistance Tools that supports the InteleTravel booking engine, Agents can research and purchase competitively priced travel and exclusive offers– all whilst earning commissions. InteleTravel is a member of CLIA Middle East, UK & Ireland (Cruise Lines International Association, the official marketing and educational organization for all major cruise lines).

Role Description

The Operations Manager oversees daily customer service operations in the Delray Beach, Florida office for a travel consortium, ensuring efficient performance across support channels, supervision of staff, escalations management, and cross-departmental coordination to support high-quality service delivery.

Key Responsibilities

Customer Service Operations

• Manage daily operations across all support channels, including phone, chat, and internal email support systems.

• Ensure daily service levels and response-time targets are consistently met.

• Respond to and resolve escalated calls and emails from members, customers, and suppliers.

Team Leadership & Training

• Conduct weekly meetings with Customer Service staff for updates, performance feedback, and ongoing training.

• Provide coaching and development to ensure high performance and adherence to customer service standards.

Cross-Department Collaboration

• Communicate proactively with all department heads and supplier partners.

• Assist the Security Team with chargebacks and flagged account investigations.

Administrative & Reporting Duties

• Oversee and process bi-weekly payroll for customer service staff.

• Monitor KPIs such as service volume, response times, and quality assurance.

• Prepare operational reports and recommend improvements to enhance efficiency.

Qualifications

• 3–5 years of experience managing customer service operations.

• Experience supervising teams and leading performance management.

• Strong communication skills, both verbal and written.

• Ability to manage escalations and deliver solutions under pressure.

• Proficiency with CRM systems and support ticketing tools.

• Strong organizational and multitasking abilities.

• Experience with payroll processing.

Preferred Qualifications

• Experience in a travel consortium, host agency, travel agency, or hospitality environment.

• Familiarity with supplier relationships such as airlines, cruise lines, and tour operators.

• Knowledge of chargeback processes and fraud-prevention protocols.

• Understanding of service-level metrics and KPI reporting.

Skills & Competencies

• Operations management and process optimization

• Supplier and stakeholder communication

• Conflict resolution and escalation handling

• Strong organizational and analytical skills, including expertise in process optimization and project management.
• Proficiency in leadership, team management, and cross-functional collaboration.
• Advanced problem-solving skills and the ability to make data-driven decisions.
• Exceptional communication and interpersonal abilities for managing relationships with internal and external stakeholders.
• Experience in the travel industry and familiarity with travel-related systems or technologies is a plus.
• Bachelor's degree in Business Administration, Operations Management, or a related field; advanced certifications in operations or project management are a plus.

Upholds the companys open door policy by meeting with associates and listening to concerns, researching issues, reviewing company policies and procedures, and providing resolutions for associates including proactively seeking out associate comments and concerns by meeting with associates in their work areas. Initiates, directs, and participates in community outreach programs and encourages and supports associates and managers in serving as good members of the community including establishing and maintaining relationships with key individuals or groups in the community as the representative for the company, presenting the companys perspective to various external organizations, following the companys media guidelines, and championing company-sponsored programs, events, and sustainability efforts to associates, customers, and the local community in order to emphasize the facility as part of the community. Drives the financial performance of the facility by ensuring that sales and profit goals are achieved including leading the management team in controlling expenses to ensure they are indexed to sales, developing and implementing plans to correct any deficiencies in financial performance in the facility, overseeing the creation of budgets, and participating in analyzing economic trends and community needs for budget forecasting. Models enforces and provides direction and guidance to hourly associates and managers on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards. Directs the management team in facility operations and communicates with both management and hourly associates about facility operations, merchandising, and company direction. Drives sales in the facility by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs. Ensures the success of the academy training environment and store standards by meeting the store requirements as defined in the academy store standards and standard operating procedures, creating an engaging and environment within the academy store for example a high-performance culture, integrating and including academy associates in leadership and store meetings and activities that supports associate engagement in the overall facility, advising academy staff on training curriculum content, engaging the trainees during their store assignment for example being available to trainees, providing job shadowing opportunities, acting as a culture champion, engaging the customers within the academy training format, and maintaining a high level of customer service within the facility, serving as a visible operations champion in the academy program for example welcoming and introductions to new trainee group, speaking on relevant business experience, acting as an academy advocate across the supported markets, and participating in the talent planning and succession planning within the supported markets. Drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers and obstacles that impact performance, providing resources, identifying performance standards, measuring progress, and adjusting performance accordingly, developing contingency plans, and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, building a team-based work environment, establishing performance expectations, and conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and promoting a belonging mindset in the workplace. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application, ensuring compliance with them, and utilizing and supporting the open door policy: ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives, consulting with business partners, managers, coworkers, or other key stakeholders, soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness, and participating in and supporting community outreach events.

Respect the individual: builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform. Act with integrity: maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, creating a sense of belonging, eliminating waste, participating in local giving. Serve our customers and members: delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans. Serve our customers and members: makes decisions based on data insights and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. Strive for excellence: displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes. Strive for excellence: drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

4 years general management experience to include financial accountability. 4 years experience supervising 50 or more exempt and non-exempt associates/employees to include the responsibility of performance management, mentoring, hiring, and firing. For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training. For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility. Effective January 26, 2019 - associates will be required to successfully complete all job required trainings and assessments. Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Running a fresh or dry grocery area.

9840 S Military Trl Ste G-1, Boynton Beach, FL 33436-3201, United States of America

• Assesses physical, psychosocial, educational, and growth and development needs of the patient.
• Develops a written plan of care using assessment data and provides teaching and guidance to patient and/or family as well as staff members.
• Implements nursing plan of care on assigned patients and communicates to them their needs and assessments.
• Evaluates the patient's response to interventions/teaching.

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

• 0 to less than 6 months.

• Licensed Registered Nurse, State of Florida
• BLS
• Successful completion of GSMC medication test
• ACLS within 6 months of hire
• Successful completion of Basic EKG course within 6 months of employment

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Job Overview:
We are seeking a highly motivated and dynamic Corporate Recruiter to join our Talent Management team. This role is responsible for managing the full-cycle recruitment process to attract and hire top-tier talent across multiple departments. The Corporate Recruiter will work closely with hiring managers to understand hiring needs, develop recruitment strategies, and ensure the timely onboarding of new hires.

Key Responsibilities:

• 
  
• Talent Acquisition:
  
  • 
    
  • Lead the recruitment efforts for various roles across the organization, from entry-level to senior positions.
    
  • Utilize multiple sourcing channels (job boards, social media, networking, etc.) to attract qualified candidates.
    
  • Conduct outreach and engagement with passive candidates to build a talent pipeline.
    
  
  
• Candidate Screening:
  
  • 
    
  • Review resumes, conduct phone interviews, and assess candidates' qualifications, experience, and cultural fit.
    
  • Schedule and coordinate in-person or virtual interviews with hiring managers and team leads.
    
  
  
• Collaboration:
  
  • 
    
  • Partner with hiring managers to gain a deep understanding of job requirements, team dynamics, and role-specific needs.
    
  • Provide guidance on interview processes, candidate selection, and offer decisions.
    
  
  
• Employer Branding:
  
  • 
    
  • Promote Granite Telecommunications as an employer of choice through various channels, including job boards, social media, career fairs, and networking events.
    
  • Highlight company culture, core values, and employee benefits to attract top talent.
    
  
  
• Onboarding Support:
  
  • 
    
  • Assist with the new hire onboarding process to ensure a seamless transition for new employees.
    
  • Collaborate with HR and other departments to ensure all paperwork, training, and orientation activities are completed in a timely manner.
    
  
  

Required Skills:

• 
  
• Education:
  
  • 
    
  • Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).
    
  
  
• Experience:
  
  • 
    
  • Minimum of 2-3 years of full-cycle recruitment experience.
    
  • Previous experience in recruiting for a variety of roles in a fast-paced environment.
    
  
  
• Skills:
  
  • 
    
  • Strong knowledge of recruitment best practices, interviewing techniques, and employment laws.
    
  • Proficiency in applicant tracking systems (ATS), MS Office Suite, and social media platforms (LinkedIn, Glassdoor, etc.).
    
  • Excellent communication and interpersonal skills with the ability to build strong relationships with candidates and hiring managers.
    
  • Ability to prioritize tasks and manage multiple job openings simultaneously.
    
  
  

Preferred Skills:

• 
  
• Experience recruiting for technical or specialized roles in industries such as telecommunications or technology.
  
• Familiarity with other recruitment tools or platforms, such as ADP TM.
  
• SHRM-CP, PHR, or other professional HR certifications (a plus).
  

#LI-MS1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We're looking for a talented B2B sales professionals who will focus on new business development by selling local and long distance telephone services and data telecommunication products to SLED (State, Local and Education) entities. If you are a highly driven, self-motivated individual, with a positive attitude, and competitive spirit, then Granite will provide you an exciting and lucrative sales career opportunity. You will be provided training, support, and environment needed to succeed. You will be the driving force for securing new customers and business nationally for Granite.

Responsibilities:

• 
  
• New Business Development Nationally.
  
• Build and maintain a consistent sales funnel and pipeline.
  
• Explain and demonstrate the features and values of our business to Government Executives.
  
• Identify prospect needs and create customized sales proposals.
  
• Maintain positive relationships with all your new and existing clients.
  

Qualifications:

• 
  
• Must be able to demonstrate business to business sales record at a high level of achievement.
  
• 0- 2 years of Sales Experience
  
• Strong prospecting, selling and closing skills; proven ability to work independently and in a team environment.
  
• Demonstrated ability to consistently meet sales quotas.
  
• Experience managing a full sales cycle from prospecting through closing.
  
• Bachelor's Degree required for full time position
  

Company Benefits:

We offer a competitive base salary, uncapped commissions, and residuals. With vacation and personal time, health, dental, life, and disability insurance, 401k with company match, and tuition reimbursement

Annual President's Club trip for Top Performers.

#LI-MS1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

The SLED Account Executive is responsible for managing a dedicated portfolio of SLED (State, Local, Education) accounts. This role emphasizes proactive account management, quarterly reviews, and strategic engagement with existing SLED clients to increase revenue through upselling. The ideal candidate will leverage in-depth product knowledge, client insights, and executive-level engagement to deepen relationships, understand clients' challenges, and grow accounts.

Key Responsibilities:

• 
  
• Account Management: Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to each client's unique needs.
  
• Quarterly Account Reviews: Conduct in-depth, quarterly reviews with each assigned account to assess satisfaction, address needs, and explore new opportunities.
  
• Revenue Growth and Upselling: This is a quota-carrying role, with a focus on upselling our products exclusively to the existing client base. You'll work toward revenue and commission targets by identifying upsell opportunities and presenting tailored solutions to clients.
  
• Executive-Level Engagement: Build relationships at the executive level to understand clients' strategic goals and align Granite's products to meet those objectives effectively.
  
• Product Expertise: Develop in-depth knowledge of Granite's full range of products to position and sell the best solutions for each client.
  
• Client Communication: Maintain consistent and proactive communication with clients to foster trust, offer assistance, and stay updated on any evolving needs or challenges.
  
• Strategic Account Planning: Create account plans to manage client growth, upsell potential, and identify areas for strengthening the client relationship.
  

Qualifications:

• 
  
• Bachelor's degree in business, Marketing, Communications, or a related field preferred.
  
• 3 plus years of experience in account management, sales, or client relationship roles, ideally with a focus on upselling or quota-based growth.
  
• Proven ability to build and maintain executive-level relationships.
  
• Strong organizational skills and ability to manage a high volume of accounts.
  
• Exceptional communication and interpersonal skills.
  
• Ability to understand client business challenges and position solutions effectively.
  
• Experience with CRM tools (e.g., Salesforce) and proficiency in Microsoft Office Suite.
  
• Flexibility for occasional travel, if necessary
  

#LI-MS1