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Customer Resolution Specialist I (multiple openings)
Location: Detroit, MI (Remote after initial onsite training)
Duration: 6+ Months W2 contract role
Pay Rate: $20-22/HR
Shifts: 4 days/week; apprx. hours 9am – 7pm; Flexible schedule
Job Summary
As an entry level professional in Customer Care, the main accountabilities are answering incoming customer phone calls and resolving customer inquiries related to turn-on and disconnection of services, electrical and gas outages, and gas leaks.
Key Accountabilities
- Initiate and respond to customer inquiries related to various products and services.
- Gather and analyze current and historical data from customer records to respond to service requests and inquiries.
- Follow-up with key contacts within Customer Care and other departments to ensure timely resolution of complaints, inquiries and requests.
- Conduct customer business within Michigan Public Service Commission rules and established guidelines.
- Process customer payments per established guidelines.
- Communicate with customers effectively and accurately.
Qualifications:
- High school diploma, or equivalent, with two years of experience in a customer contact professional environment
- OR- Henry Ford College Customer Service Professional Certificate with one year of experience in a customer contact professional environment
- OR- Associate degree, or above, with one year of experience in a customer contact professional environment
Additional requirements:
- Must obtain an evaluation of "recommended" on the clerical and human relations portions of the customer representative tests.
- Must have intermediate oral and written communication skills, including a good speaking voice and solid use of proper business grammar.
- Must demonstrate a working proficiency in relevant computer applications within multiple corporate applications and data management tools and systems.
- Must pass Department of Transportation (DOT) drug & alcohol testing and a satisfactory physical examination.
- Must be flexible to work shifts and extended periods of overtime that may include weekends and holidays.
- Maintain an internet access at a home location with at least 20 mbps
Location:
Grosse Ile, MI
Company:
Western Express
Pay:
$0.40 to $0.48 per mile
Route Type:
otr, regional
Start Date:
ASAP
About the Position
CALL TO SPEAK WITH A SEATING SPECIALIST TODAY!
(833) 615-1594
Why wait to earn more?
Western Express has immediate openings for entry level company truck drivers and driver trainers. With our newly increased pay package, you'll earn one of the highest rates in the industry!
CALL (833) 615-1594
or
APPLY NOW ! Limited opportunities!
We Offer:
GREAT PAY
– Recent grads can make up to
$80,000
their
FIRST YEAR!
HIGH RATES
– Start up to
48 CPM
+ increase up to
53 CPM
within your
first year !
RELIABLE HOME TIME
– Get home every 12-16 days with OTR or
home every week
with Regional!*
Experienced top earners and trainers make up to
$100,000
per year!
Outstanding Team incentives: Up to
$3,400/week
per team!
Choose Flatbed or
100% no-touch
Dry Van freight with 60-80%
drop and hook *
$1,000
driver referral bonuses –
unlimited!
Dependable trucks : Well-maintained fleet equipped with the
latest safety technology
Excellent Benefits: Health, Dental and Vision + 401k
Pet & Rider policies
Paid Vacation
NO EXPERIENCE NECESSARY ! WE WILL GIVE YOU THE TRAINING YOU NEED! (CDL-A required)
INTERESTED IN BEING A DRIVER TRAINER?
Drive with Western for 3 months or more and you can qualify as a driver trainer at Western Express! Call today for more details on how you can earn up to
$100,000 annually !
Have you been out of driving for 3 years or more? Are you a recent CDL-A grad? Call us for information about our Training Programs today!
Western Express is a non-discriminatory and equal opportunity employer. Regardless of your background, we'd like to speak with you to see if you qualify.
*Flatbed/Van freight and regional fleet availability subject to geographical eligibility.
**Subject to change without notice. Additional restrictions may apply. Call for details.
Requirements
Valid CDL-A (Class A CDL)
21+ Years of Age
Location:
Wayne, MI
Company:
Western Express
Pay:
$0.40 to $0.48 per mile
Route Type:
otr, regional
Start Date:
ASAP
About the Position
CALL TO SPEAK WITH A SEATING SPECIALIST TODAY!
(833) 615-1594
Why wait to earn more?
Western Express has immediate openings for entry level company truck drivers and driver trainers. With our newly increased pay package, you'll earn one of the highest rates in the industry!
CALL (833) 615-1594
or
APPLY NOW ! Limited opportunities!
We Offer:
GREAT PAY
– Recent grads can make up to
$80,000
their
FIRST YEAR!
HIGH RATES
– Start up to
48 CPM
+ increase up to
53 CPM
within your
first year !
RELIABLE HOME TIME
– Get home every 12-16 days with OTR or
home every week
with Regional!*
Experienced top earners and trainers make up to
$100,000
per year!
Outstanding Team incentives: Up to
$3,400/week
per team!
Choose Flatbed or
100% no-touch
Dry Van freight with 60-80%
drop and hook *
$1,000
driver referral bonuses –
unlimited!
Dependable trucks : Well-maintained fleet equipped with the
latest safety technology
Excellent Benefits: Health, Dental and Vision + 401k
Pet & Rider policies
Paid Vacation
NO EXPERIENCE NECESSARY ! WE WILL GIVE YOU THE TRAINING YOU NEED! (CDL-A required)
INTERESTED IN BEING A DRIVER TRAINER?
Drive with Western for 3 months or more and you can qualify as a driver trainer at Western Express! Call today for more details on how you can earn up to
$100,000 annually !
Have you been out of driving for 3 years or more? Are you a recent CDL-A grad? Call us for information about our Training Programs today!
Western Express is a non-discriminatory and equal opportunity employer. Regardless of your background, we'd like to speak with you to see if you qualify.
*Flatbed/Van freight and regional fleet availability subject to geographical eligibility.
**Subject to change without notice. Additional restrictions may apply. Call for details.
Requirements
Valid CDL-A (Class A CDL)
21+ Years of Age
To protect and deliver the Del Taco Brand and grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way with the General Manager or as the lead manager.
Essential Job FunctionsSupport the Restaurant Manager's efforts to adequately staff the restaurant with quality people who are passionate about achieving standards, exceeding expectations, and delighting customers by:
- Recruiting, hiring, and retaining all restaurant employees in compliance with the employee position report.
- Ensuring the entire team is certified according to the current training process at all times.
- Fostering an environment of continuous learning.
- Creating a service oriented culture.
- Promoting an environment of fun and teamwork.
- Evaluating performance and recommending salary increases.
- Recommending, approving, and administering disciplinary action, suspension, and/or termination.
- Developing and growing team members.
- Executing Del Taco Standards and using our processes and systems 100% of the time.
- Maintaining the facility and customer areas.
- Maintaining all equipment to operational and safety standards.
- Delivering only quality products to Del Taco standards every time.
- Adhering to cleaning schedules and standards.
- Ensuring employees are in proper uniform.
- Ensuring a consistent service experience.
- Ensuring POP and signage is present and in the approved location.
- Assisting the Restaurant Manager in identifying and communicating sales goals (daily, weekly, year over year).
- Ensuring the right people are in the right places according to projected / actual sales.
- Increasing customer count and check average, and maximizing capacity and customer value.
- Supporting the General Manager in identifying and executing Local Store Marketing opportunities to attract new customers.
- Staying aware of local events; Understanding the store's current trade area and competition.
- Executing speed (speed with a smile) and service standards.
- Flawlessly executing marketing promotions and campaigns.
- Maintaining staffing levels to actual sales.
- Complying with labor laws.
- Accurately ordering and managing inventory to reduce waste and prevent theft.
- Ensuring cash handling procedures and standards are in place and followed.
- Performing cash audits and addressing identified issues.
- Executing safety and health standards.
- Minimizing R&M / Supplies and Services costs by managing service vendors efficiently.
- Achieving and communicating controllable cost targets.
Pay Range: $16.23 - $19.23
Stryker's Neurovascular division is focused on advancing the practice of minimally invasive stroke therapies. We are mission driven to make health care better by providing innovative stroke care solutions, including clinical education and support to help physicians deliver better patient outcomes.
The Stroke Territory Manager is responsible for sales and customer support for the Acute Ischemic Stroke (AIS) portfolio in a designated territory. This role will partner closely with other Stryker Neurovascular Territory Managers in the designated geographic market to create and implement strategic plans.
Duties and Responsibilities:
Delivers on the established annual sales quota for the defined territory.
Implements and executes the launch strategies developed by the Sales and Marketing organization by providing product introductions and in-services for customers with Stryker NV Arterial Ischemic Stroke (AIS) portfolio.
Partners with local Territory Manager to effectively grow the market, earn share, and serve the shared customer base.
Completes a thorough analysis of the territory and identifies key target accounts.
Establishes a quarterly business plan that outlines key activities and strategies to support product adoption
Monitors competition by gathering current marketplace information on pricing (for both existing and new products), delivery schedules, merchandising techniques, etc.
On a daily basis, builds relationships with multiple customers within an account, and keeps them informed of new products, supply/inventory, and pricing trends.
Supports Marketing in the development of education programs for physicians and other health professionals involved in the use of Company products in order to accelerate the adoption rates of the new techniques and products which Stryker offers.
Participates in professional society meetings/trade shows, which promote Stryker's products.
Maintains and increases professional and technical knowledge by on-the-job training, attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Responsible for the storage, handling and traceability of rep stock inventory.
Ensures appropriate communication processes are established within and across functional groups. Communicates information related to quality management system effectiveness.
Works in accordance with quality system procedures.
Requirements:
5 years in an outside sales position (medical related experience preferred).
A minimum education level of a bachelor's degree or equivalent of five (5) years of commercial sales experience or medical field experience including operating room experience.
Must be able to routinely negotiate price and terms of transactions between Stryker and its customers.
Must have a fundamental understanding of all products and be able to disseminate this knowledge to the customers.
Must be able to effectively respond to customer questions and resolve challenges.
Ability to analyze and prioritize market potential based call patterns.
Excellent interpersonal, analytical, and organizational skills.
Must be able to communicate with large groups of people.
Proven ability to present / demonstrate technical products in customer or clinical setting
Must be able to communicate effectively via telephone and electronic means (i.e., email, text, etc.).
Must be able to drive an automobile and travel to customer site by conventional means
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Build a Bigger, Better, Bolder Future:
Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.
Your Mission:
Provide general legal services to various corporate departments such as, marketing, international, finance and operations regarding marketing and trademark initiatives and strategy. Primarily responsible for reviewing marketing and advertising initiatives for the domestic and international businesses and ensuring compliance with applicable laws and regulations at the local, state, federal, and international levels. Also responsible for trademark searches, enforcement and supporting the business on strategy. The incumbent in this role will act as a trusted advisor who will provide leadership, direction and expertise for staff and colleagues related to legal matters. This includes leading and managing other legal staff.
How You’ll Make an Impact:
- Provides advice and counsel on significant and major marketing initiatives, as well as providing legal perspective for strategic business initiatives.
- Oversee trademark searches and analysis. Work with other legal staff to devise strategies and enforce our marks in all markets.
- Manage outside counsel and internal legal staff.
- Support business teams relative to their legal needs, and avoidance or reduction of legal risk, including providing proactive advice and preventative measures as necessary.
- Review the research, analysis and complex data to authorize, approve and/or implement the development of new approaches and strategies.
- Designs and implements corporate policies as necessary, subject to approval of the Chief Legal Counsel.
- Requires continuous contact will all organizational levels responsible for influencing and approving marketing strategies and approaches.
- Continuous participation in discussions requiring the reconciliation of adverse points of view.
- Provide leadership to legal staff. Responsible for leading other legal professionals in handling day-to-day operations with decision making capabilities, focusing on efficiency and time management. Responsible for performance management, development plans and review of work product as well as establishing and managing priorities.
- Manages budgets for respective area and partners with Chief Legal Counsel on budgetary cycles, attending business reviews, and analyzing specific budget requests as needed for the legal team.
Who You Are:
- Juris Doctor (J.D) degree.
- 10+ years’ experience working in a law firm and corporate legal department.
- Proven verbal and written communication skills with the ability to communicate with multiple individuals, including attorneys, senior management, and business associates. This includes the ability to negotiate and reconcile opposing positions; as well as combining legal analysis with sound business advice.
- Minimum of seven (7) years of experience in a management role demonstrating progressive experience in delivering support at an executive level, leading project teams or work groups.
- Demonstrated ability to adapt to changing priorities and client needs.
- Proven capability of actively participating in and influencing cross-functional teams.
- Evidence of ability to analyze, problem-solve and make decisions, including viable alternative options.
- Practical, business-oriented approach to problem-solving and be able to effectively counsel clients by providing them with clear, concise advice, and creative solutions where necessary, on established timelines to meet their business needs.
- Well-developed and professional interpersonal skills; ability to interact effectively with people at all organizational levels of the firm.
- Strong change and project management skills, including the ability to manage time well, prioritize effectively, and handle multiple deadlines.
- Ability to handle and maintain confidential and sensitive information with the appropriate discretion.
Where You’ll Work:
- Works in a normal office environment, where there is no physical discomfort due to temperature, noise, dust and the like.
- Requires travel up to 30% of the time and ability to adhere to the corporate travel policies and procedures.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Little Caesars Enterprises Inc.
Little Caesar Enterprises, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
This company participates in E-Verify. Click on any of the links below to view or print the full poster. E-Verify and Right to Work.
PRIVACY POLICY
Company Description
Small Firm Troy
Role Description
This is a 4 days on-site role located in Troy, MI for a Legal Assistant Paralegal. The role involves supporting a litigation attorney. The Legal Assistant Paralegal will also manage deadlines, assist with communication between clients and attorneys, billing, book keeping, paying bills and provide support during legal proceedings or filing processes.
Qualifications
- Proficiency efiling
- Timeslips
- Quickbooks
- Excellent Communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Proficiency with legal software and general office technology
- Ability to manage time effectively and prioritize tasks
- Paralegal certification or relevant Associate’s/Bachelor’s degree is preferred
- Previous experience in a legal assistant or paralegal role is required
Position Overview
We are searching on behalf of a well-established freight forwarder for an experiencedCustoms Supervisorto lead and manage a team of 12 customs professionals in their Romulus, Michigan office. This role is responsible for overseeing daily brokerage operations, ensuring regulatory compliance, and driving team performance in a fast-paced environment.
A Licensed Customs Broker (LCB) is strongly preferred; however, candidates with a Certified Customs Specialist (CCS)designation and strong supervisory experience will be considered.
Key Responsibilities
- Supervise and mentor a team of 12 customs entry writers and specialists
- Oversee the timely and accurate submission of import entries to U.S. Customs and Border Protection (CBP)
- Ensure compliance with all applicable import regulations, including classification, valuation, and admissibility
- Act as the primary escalation point for complex customs issues and CBP inquiries
- Review entries for accuracy, including HTS classification, PGA requirements, and duty calculations
- Maintain and improve standard operating procedures (SOPs)
- Monitor team KPIs, productivity, and service levels
- Provide training and development to staff, including regulatory updates
- Collaborate with operations, customer service, and compliance teams
- Support audits, internal reviews, and post-entry activities
Qualifications
- Licensed Customs Broker (LCB) preferred
- Certified Customs Specialist (CCS) required
- 5+ years of U.S. customs brokerage experience
- 2+ years of supervisory or team lead experience
- Strong knowledge of CBP regulations, HTS classification, and PGA requirements
- Experience in a freight forwarding or 3PL environment
- Proven leadership, communication, and problem-solving skills
- Ability to manage multiple priorities in a deadline-driven environment
Preferred Skills
- Experience with ABI systems (e.g., CargoWise, Descartes, or similar)
- Knowledge of duty drawback, FTZs, or other trade programs
- Process improvement or operational efficiency experience
What They Offer
- Competitive salary and performance-based bonus
- Comprehensive benefits package (medical, dental, vision)
- 401(k) with company match
- Career growth opportunities within a stable, growing organization
POSITION SUMMARY:
The Instrumentation and Calibration Engineer has the responsibility for ensuring the site’s production instruments are operating at optimal levels and properly maintained to data collection in an FDA regulated environment. The position will be primarily responsible for ensuring all instruments are maintained in a calibrated state. Additionally, the Engineer will support general troubleshooting of production equipment/utilities, and asset management.
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required:
- Shall adhere to all applicable regulatory requirements, including FDA, EPA, OSHA, and related safety, health and environmental procedures, policies and practices.
- Consistent support and practice of all Piramal Pharma Solutions mission, vision, and values.
- Identify and protect the original technical information as part of the company property.
KEY RESPONSIBILITIES.
- Support the Preventive Maintenance (PM) program through the creation of new PM tasks, evaluation of existing PMs for technical relevance to current asset problems.
- Help create Standard Operating Procedures (SOPs) for equipment operation, engineering analyses, PM and calibration tasks, that adhere to FDA and cGMP requirements.
- Support the management of the calibrations on production instruments, such as temperature sensors (RTDs/resistance thermometers), pressure sensors (electronic manometers, gauges), and other transmitters.
- Support root cause investigations to a detailed level required for an FDA regulated/cGMP environment, and translate these root causes to effective CAPAs that mitigate equipment risk.
- Assesses and monitors equipment for reliability of operation implementing necessary improvements
- Maintains system classification of incoming equipment with the system owner. Duties may include assembly of supplier operating and maintenance manuals, installation and operational qualification.
- Translate data from Root Cause Centered Maintenance (RCCM) data to support Autonomous Maintenance program. Train Operations personnel in Autonomous Maintenance.
- Maintain calibration records, and qualification of calibration contractor.
- Manages risk to achieve organization's strategic objectives in areas of environmental health and safety, asset capability, quality, and production.
- Conducts risk analyses routinely when production equipment is functioning outside of expected parameters
- Develops Total Cost of Ownership, Mean Time to Failure, Life Cycle Cost, Mean Time to Repair, specific to critical equipment in the production areas.
- Runs process improvement projects from design thru implementation. Apply Root Cause Centered Maintenance (RCCM) to develop improved preventive maintenance tasks.
- Executes changes through to completion, from initiation of change controls to revising SWIs, coordinating work with Maintenance/Engineering, etc., to close out of CCs
- Collaborates with other departments to ensure that reliability is integrated into all aspects of the organization
- Participates in and execute qualification and validation of equipment and processes
EDUCATION/EXPERIENCE.
- Bachelor’s degree in an engineering discipline and 3 years of experience in a related or similar field, or
- Associate’s degree in an engineering or scientific discipline and at least 5 years of experience.
JOB COMPETENCIES.
- Analytical thinking: the ability to think critically and logically, as well as the ability to work with large sets of data and make sense of them.
- Technical aptitude: a strong understanding of the systems, equipment, and processes at hand. This includes knowledge of the engineering principles and specific systems used at an organization.
- Mechanical aptitude: an understanding of how mechanical components fit together and support the function of equipment. Demonstrated curiosity for how production equipment functions.
- Problem-solving: the ability to think creatively and come up with innovative solutions to complex problems. Specific experience applying Root Cause Analysis and Root Cause Investigation concepts to determine root causes and create effective corrective actions.
- Communication: the ability to explain technical concepts in a clear and understandable manner, as well as the ability to collaborate effectively with others. The ability to generate highly technical equipment maintenance into work instructions for Maintenance Technicians.
- Time management: the ability to manage multiple projects and tasks simultaneously and effectively including planning, scheduling, and organizing. Preferred experience in the Agile Project Management System.
- A continuous improvement mindset: identifying and implementing ways to continuously improve reliability.
- An understanding of lean manufacturing principles, and applying Six Sigma concepts to chemical manufacturing.
- Safety-conscious: the ability to identify potential hazards and take the necessary steps to mitigate them.
- Knowledge of CMMS system and functions
- Knowledge of the regulations and their application to instruments that gather GMP data in a production environment.
Full-Time Pediatric Dentist Opportunity
Wave Dental Specialists – Dearborn Heights, Michigan
Wave Dental Specialists is growing! We are seeking a full-time Pediatric Dentist to join our thriving, multi-specialty practice in Dearborn Heights, MI.
This is an incredible opportunity to step into a state-of-the-art, modern clinic with strong internal referral flow and a highly supportive clinical team.
About Wave Dental Specialists
Wave Dental Specialists is a multi-specialty dental clinic designed to provide comprehensive care under one roof. Our collaborative environment allows providers to work alongside other specialists while delivering high-quality, patient-centered care.
Our technology includes:
- Open Dental practice management software
- iTero digital scanning
- Modern operatories with advanced equipment
- Streamlined digital workflows
We are committed to clinical excellence, efficiency, and creating a positive experience for both our patients and providers.
Position Highlights
- Full-time schedule (3-4 days per week)
- Strong internal referral base
- Established patient flow
- Fully equipped pediatric operatories
- Supportive, experienced clinical team
- Collaborative multi-specialty environment
- Opportunity to grow and shape the pediatric department
Compensation & Benefits
We offer a competitive compensation package along with full benefits, including:
- Medical insurance
- Dental benefits
- Vision insurance
- 401(k)
- Paid time off
- CE allowance
Compensation structure is competitive!
We’re Looking For
- DDS/DMD from an accredited program
- Completion of Pediatric Dental Residency
- Licensed or eligible for licensure in Michigan
- Passion for treating children and building lasting patient relationships
- Team-oriented mindset
- Comfortable in a fast-paced, growing practice
Why Dearborn Heights?
Dearborn Heights offers a strong, diverse community with steady patient demand and excellent growth potential. Our location provides easy access to surrounding Metro Detroit communities.
If you’re looking for a modern, growth-focused environment where you can build a thriving pediatric practice within a collaborative multi-specialty setting, we would love to connect.
Apply today and grow with Wave Dental Specialists!