Information Technology For Development Jobs in Stoughton

IT Helpdesk & Support Manager

Exciting opportunity to join a growing Fortune 500 organization!

You will manage a team of 20+ IT Support Techs and will oversee the day-to-day operations across numerous locations in the NE. Your mission is to balance tactical daily operations with strategic process improvements.

This is a direct hire position.

You will be based in an area southwest of Boston (Canton/Norwood/Walpole general area) with oversight for locations in MA, MD, VA, and RI (potential future expansion to other NE states). You will travel to various locations, as needed (majority of travel will be day trips, with approx. 20% overnight trips).

Excellent benefits include: 10% target bonus, 401k match, stock awards, flex time, paid training, etc.

RESPONSIBILITIES:

• Lead, mentor, and supervise 20+ IT Support Techs and ensure the delivery of an exceptional IT Service Experience
• Manage daily Helpdesk operations, including staff schedules & workload distribution
• Ensure prompt response & resolution of incidents/service requests while monitoring ticket queues & performance metrics
• Establish & enforce Helpdesk policies, procedures, & SLAs
• Act as primary escalation point for complex or critical technical issues
• Identify recurring technical issues & implement root-cause solutions to improve stability
• Maintain & improve internal documentation, Knowledgebase, & SOPs
• Oversee onboarding & ongoing training programs for IT Technicians
• Prepare reports & executive dashboards re: Helpdesk performance, trends, improvement areas
• Coordinate with other IT teams to resolve system-wide problems & ensure compliance
• Collaborate with various depts. to ensure IT support alignment with business goals

REQUIRED:

• 1+ years as an IT Support/Help Desk Manager, including hire/fire responsibility
• 5+ years of hands-on IT Support or Helpdesk experience
• Strong technical understanding of IT systems, hardware, software, & networks
• Ability to mentor & train new IT Technicians
• Experience with ITSM systems & remote support tools
• Experience in data management & reconciliation
• Strong analytical, problem-solving, communication, & customer service skills
• Must have a driver mindset with a high sense of urgency in a fast-paced environment
• Must pass a background check & drug test (excluding THC)
• Must have a valid driver's license, reliable vehicle, & clean driving record

PREFERRED:

• ITIL certifications
• Budgeting & vendor management experience
• SLA & KPI management experience
• Cybersecurity compliance knowledge

W2 ONLY; NO 3rd Parties, C2C, or Visa Sponsorship

• Work with a dynamic team supporting critical financial data management platforms.
• Engage in hands-on development and configuration of EDM components including UI, workflows, and data validation logic.
• Collaborate closely with data analysts and business stakeholders to deliver governed, high-quality data solutions.
• Opportunity to develop and lead a critical Private Markets data solution; to deepen expertise in private market data and enterprise data management best practices.

• Develop, configure, and maintain Markit / S&P EDM components such as UI screens, workflows, data flows, rules, and data validation/enrichment logic.
• Build and enhance EDM UI components to support operational and data management workflows.
• Design, optimize, and maintain SQL queries, views, and stored procedures for data transformation, validation, and reporting purposes.
• Support data ingestion processes and publishing workflows within EDM to downstream consumers.
• Troubleshoot and resolve data issues, UI problems, and workflow failures across multiple environments within EDM.
• Collaborate with data management teams and business stakeholders to gather and implement data requirements within EDM.
• Ensure EDM solutions is in compliance with data governance, data quality standards, and audit requirements.
• Participate actively in code reviews, documentation efforts, and knowledge sharing within the team.

• Hands-on experience with Markit / S&P EDM platform development and configuration.
• Strong proficiency in SQL, including writing complex queries, views, and stored procedures.
• Experience developing and maintaining EDM UI components and configuring data workflows.
• Solid understanding of data ingestion, validation, and publishing workflows in an enterprise data environment.
• Understanding of Private Markets fund structures, investment patterns, and core data
• Ability to troubleshoot and resolve technical issues related to data, UI, and workflows.
• Familiarity with data governance, data quality frameworks, and audit processes.
• Strong collaboration skills to work effectively with data analysts, business users, and technical teams.
• Excellent communication skills and attention to detail.

• Experience in financial services organizations that service private markets and/or private market asset managers
• Knowledge of additional data management tools or platforms.
• Experience in creating or owning version control, code review processes, as well as agile development methodologies.

• Be part of a forward-thinking team driving innovation in private markets data management.
• Work on impactful projects that support critical financial data operations.
• Opportunities for professional growth and skill development in a supportive environment.

Estimated Min Rate: $65.00
Estimated Max Rate: $85.00
What's In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: working/work at home options are available for this role.

The Tempus Electronic Visit Verification (EVV) Compliance specialist has a key role in supporting the state and the agency partners in ensuring PCA program participants are compliant with the use of EVV and the EVV policies. This role is responsible for implementing and overseeing the Tempus FI aspects of the EVV Compliance policies set forth by MassHealth and ensures Tempus FI satisfies contract requirements.

This role involves a broad range of tasks including: preparing compliance reports and dashboards for the state, agencies and internal teams, monitoring EVV compliance metrics and supporting CMS-related reviews and compliance assessments, overseeing/initiating needed changes to the PowerBI dashboard, researching non-compliance cases, assisting with corrective action plans and/or process improvements, and communicating across departments, with MassHealth and other contracted agencies. This role and associated activities will evolve as EVV compliance requirements increase with the maturity of the implementation.

• Stoughton, Massachusetts office only
• First week in person for training
• Hybrid model observed after training

Essential Job Functions

Serve as primary EVV compliance liaison between:

• EVV Project Leader
• EVV Reporting Analyst
• State program and policy teams
• EVV system vendor
• Call center and support operations
• Training and quality teams
• MassHealth
• PCM Agencies

Analytics

• Maintain and monitor EVV dashboard for EVV usage, program rules violations and other data trends
• Monitor, prepare and share compliance reports for MassHealth and the agencies—which includes analyzing the data to ensure data quality, and to monitor common themes/trends
• Prepare additional reports and present information, as needed, for senior leaders and MassHealth as necessary

Operations

• Monitor the effectiveness of current compliance procedures and tools and lead the efforts to continuously improve to achieve the needed results e.g., identifying breakdowns and root causes and communicating and implementing changes
• Support the development of any new EVV Standard Operating Procedures
• Participate in EVV governance, change-control and system enhancement discussions

• Understand barriers or root causes of why individuals are not compliant and drive remediation plans
• Work with system vendor and EVV SME to resolve technical issues affecting compliance

Research Escalations and Support Communications

• Perform compliance-related research to answer questions or determine if an issue is non-compliant
  • Support requests received by MassHealth/Program Integrity Team
  • Support agencies and/or work in partnership with EVV Support
• Support state-led outreach and communications related to EVV compliance expectations
• Perform escalation follow-up for non-compliant individuals as necessary
• Oversee the communication plan for EVV Compliance:
  • Draft, modify, and distribute EVV compliance communications
  • Send PCA non-compliance list to the EVV Support team who assist with PCA outbound calls
  • Create lists for Everbridge compliance messages and collaborate with IT to monitor the process.
  • Send address list to Mailing Department for warning letter preparation
  • Manage all incoming/outgoing EVV compliance-related emails and escalating any observed trends or case specific

Training

• Collaborate with the training and knowledge management teams to ensure EVV guidance is accurate and contract aligned
• Provide EVV Compliance training to Tempus operations teams and other individuals as necessary
• Review EVV job aids, FAQs, scripts and training content for compliance accuracy

Risk Management

• Identify compliance risks and recommend process improvements to strengthen compliance and reduce/eliminate inefficiencies.

Competencies

• Strong understanding of compliance governance, auditing and regulatory frameworks
• Strong analytical capabilities to assess data and processes and articulate insights
• Experience leading a process and implementing continuous improvement—including researching root causes and implementing changes
• Ability to maintain and communicate in-depth knowledge of the MassHealth Compliance standards and regulations
• Experience with data tools (Excel and PowerBI)

• Methodical and diligent, outstanding planning abilities

• Strong written and oral communication skills
• Professional, friendly & understanding personality
• Ability to work independently while functioning effectively as a team member
• Self-motivated

Qualifications

• Bachelor’s Degree required (Public Administration, Health Administration, Social Services, Business or related field)
• 5-7 years' experience in compliance, healthcare administration, Medicaid, home and community-based services or similar environment

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and scanners.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands and fingers and also must be able to reach with hands and arms. Must be able to lift up to 15 pounds at times.

Travel

Travel may be required for this position.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

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At MEDITECH, we sit at the nexus of healthcare and technology - two rapidly evolving industries. Account Executives play an essential role as a part of this growth. As an Account Executive, you will be responsible for marketing and selling our cutting-edge enterprise health record solutions and services to C-suite, boards, physician and nurse leadership, and other senior healthcare leaders at health systems, independent hospitals, and ambulatory healthcare networks.

Ultimately operating under the direction of the Regional Sales Director and with a focus at the following levels: C-suite, Physician, Clinical Nursing, Financial leadership, Account Executives maintain close relationships with all key stakeholders, helping to foster and cultivate opportunities for selling and strengthening partnerships with MEDITECH. As a member of our Sales team, your job would involve:

• Selling MEDITECH's standard solutions and services; maintaining overall responsibility for successfully executing each phase of the sales cycle
• Maintaining primary deal design responsibility which includes the assessment of an opportunity to ensure a clear understanding of business needs, competitive landscape, decision-makers, and influencers in order to define an overall engagement strategy
• Nurturing the primary contact with existing MEDITECH customers under your assignment. Proactively engaging with C-suite and clinical leadership, monitoring organizational changes of any kind, communicating with senior MEDITECH leadership on account status and level of MEDITECH EHR satisfaction
• Creating and following the blueprint for successful C-suite customer engagement in terms of sales standard benchmarks including annual strategic presentation to sites, consistent alignment of goals, cultivation of relationships, and keen awareness around any organizational change or shifts in dynamics
• Developing and maintaining a comprehensive understanding of all MEDITECH solutions and services
• Maintaining up-to-date knowledge and perspective on healthcare and technology industry issues and trends, specifically those which impact hospitals and health systems
• Maintaining active territory management and engagement to achieve assigned individual performance and bookings targets commensurate with division and regional goals
• Possessing a capacity to effectively deliver strategic MEDITECH presentations and overviews to senior-level audiences at customer and prospect organizations
• Ongoing utilization of Salesforce CRM solution to maintain accurate, timely, standardized account profiles and documented sales opportunities
• Ensuring the timely and accurate completion of responses to Requests for Information (RFIs) and Requests for Proposal (RFPs)
• Attending approved trade shows and regularly scheduled internal sales meetings and educational sessions
• Coordinating, staging, and engaging in the effective demonstrations of MEDITECH software solutions
• Presenting high-level software solutions and executive-level presentations, as assigned, to key buyers of influence at an executive level (physicians, nursing/quality, financial solutions)
• Ensuring a consultative approach to selling at all times
• Meeting or exceeding required bookings quota for this position
• Covering assigned territories, and traveling 50% of the time

Requirements

• Bachelor's degree required, along with 3-5 years of applicable direct sales or sales engineer experience
• Strong knowledge of MEDITECH and MEDITECH solutions preferred
• Exceptional written and verbal communication skills
• Exceptional presentation skills
• Proven track record of sales success in closing business, accompanied by a high degree of professionalism
• Strong customer engagement skills
• Ability to cultivate, nurture, and maintain strategic relationships with buying organizations
• Proven, consistent ability to deliver sales performance in bookings
• Proven ability to meet deadlines, targets, and booking goals as defined
• Passion for and understanding of healthcare industry initiatives and practices
• You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.

Hiring salary range: $72,000 - $90,000 per year.

Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.

MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.

This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• 
  
• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  
• Buffalo Sector Stations - Wellesley Island
  
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  
• El Centro Sector Stations - El Centro, Indio, Calexico
  
• Grand Forks Sector Stations - Pembina
  
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
  
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
  
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
  
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  
• Yuma Sector Stations - Blythe, Yuma, Wellton
  

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• 
  
• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
  
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
  
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
  
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
  
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
  

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• 
  
• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
  
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
  
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
  

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• 
  
• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
  
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
  
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
  

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Mentor South Bay, provides Early Intervention, Applied Behavioral Analysis (ABA), Behavioral Health and Mental Health Outpatient services across Massachusetts and Connecticut. For over 35 years, we’ve provided a collaborative, team-based approach dedicated to helping children, adults, and families reach their fullest potential. If you are passionate about making a difference in the lives of individuals and families, join our mission-driven team and experience a career well lived.

**NEW HIRE BONUS $5,000**

Mentor South Bay has provided Early Intervention, Applied Behavioral Analysis (ABA), Behavioral Health, and Mental Health Outpatient services across Massachusetts and Connecticut since 1986. For 35 years, we’ve provided a client-focused approach dedicated to helping children, adults, and families reach their fullest potential. Join our mission-driven team and experience a career well-lived.

Services are delivered in the community; however, clinicians are not expected to cover all listed towns. Caseloads are assigned geographically based on where you live to help minimize travel time. Client assignments are also scheduled to fit your availability, ensuring a manageable, balanced workload.

We Foster the Ideal Work Culture for BCBAs

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  Small caseloads - Fewer than 10

  
  
  
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  Average billable hours - 25

  
  
  
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  Free CEUs

  
  
  
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  Flexibility in scheduling where and when you work

  
  
  
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  Weekly peer reviews

  
  
  
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  Monthly collaboration sessions

  
  
  
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  Collaborative Culture

  
  
  

Full-Time BCBA Benefits

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  401(k) program with a generous employer match up to 3%

  
  
  
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  Productivity Bonus

  
  
  
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  $2,000 BCBA Referral Bonus

  
  
  
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  $500 BT Referral Bonus

  
  
  
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  15 days of PTO, which increases with tenure, plus sick time, plus 8 paid holidays

  
  
  
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  Medical, dental, vision, long-term disability, and life insurance

  
  
  
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  Mileage reimbursement and shorter commutes

  
  
  

Compensation:

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• Salary range, $80000+
  

Why Join us as a BCBA!

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  Stability - Mentor South Bay has been around in MA since 2007!

  
  
  
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  Career Growth – Mentor South Bay is a member of the Sevita family with growth across MA and 42 other states!

  
  
  
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  Strong Management – We ensure that every team member feels valued to contribute to our continued success.

  
  
  
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  Work-life Balance  – We offer flexible scheduling options that support both your personal and professional well-being.  

  
  
  
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  Team-Oriented Environment

  
  
  
• New hire bonus
  
• Monthly productivity bonus
  

Education/Experience and Other Requirements

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  BCBA certification

  
  
  
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  LABA certification 

  
  
  
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  Valid driver's license, reliable form of transportation, and proof of auto insurance.

  
  
  
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  Strong organizational skills, attention to detail, and the ability to multitask

  
  
  
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  A compassionate, reliable, and responsible approach to client care, with a commitment to making a positive impact

  
  
  

What You’ll Do

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  Conduct functional behavioral assessments and create personalized treatment plans

  
  
  
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  Observe, analyze, and document behavioral challenges to drive meaningful change.

  
  
  
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  Design and implement effective behavioral analysis service plans tailored to each individual’s needs.

  
  
  
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  Mentor and train team members to ensure success

  
  
  
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  Provide support across diverse settings

  
  
  

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
 

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law

As a Supported Living Service Case Coordinator, you will assist consumers with a variety of services and trainings to enable them to live independently in their community. Our program serves people from Boston to Southeastern Massachusetts. Case Coordinators are the difference in the lives of our consumers on a regular basis. Tempus takes a person-centered approach to all services.

Essential Functions

• Develop Supported Living Service Plans
• Maintain communication with the Personal Care Attendant (PCA) (or other service) provider.
• Assist consumers in the hiring, training, scheduling and supervision of their Personal Care Attendants, sign onto the PCA program Service Agreement if surrogacy is required. Be thoroughly detailed in the understanding of this document and assist consumer comply also.
• Assist Consumers in obtaining housing if needed.
• Assist consumers in setting up and maintaining appropriate records regarding Personal Care Attendants (PCA), finances and medical issues.
• Assist consumers with accessing community resources such as health care, recreation, transportation and adult education.
• Encourage and assist consumers in the development of relationships with other members of the community.
• Maintain confidential records according to program guidelines.
• Train consumers annually on human rights and how to obtain assistance on human rights violations.
• Assist consumers with Transitional Assistance services through the Money Follows the person (MFP) and Acquired Brain Injury (ABI) waivers.
• Follow MRC Community Living Program manual standards, as well as other regulatory documents related to the position.
• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).

Job Requirements

Required Education

• Bachelor's degree and/or at least two years' experience serving people with disabilities

Competencies

• Familiarity with community services, the ability to understand and implement independent living philosophy and the ability to relate and empathize with people with disabilities and help them maximize their lives is required.
• Being resourceful to solve complex issues at times.
• Objective report writing.

Preferred Experience

• Training and supervisory experience is helpful.
• Significant experience in Personal Care Attendant (PCA) services, case management services, and disability service delivery systems is preferred.
• Good communication, organization and writing skills are required.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Travel

This position requires an employee to be on the road as a primary function. Must have a valid driver’s license and reliable transportation.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Compensation details: 23-23 Hourly Wage

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The Director of Facilities and Grounds will provide strategic leadership and operational oversight for all Facilities, Vehicle Maintenance, and Land Operations at Juneberry Ridge. This role ensures our 750 plus acre regenerative farm, hospitality spaces, and infrastructure operate safely, efficiently, and sustainably while supporting the long-term growth of the organization.

This leader oversees two core teams, Facilities and Vehicle Maintenance and the Land Team, ensuring alignment in daily execution, asset stewardship, and long-range planning. The Director serves as a key member of the manager team, driving operational excellence, environmental stewardship, and cross departmental collaboration.

The ideal candidate is a hands-on, strategic leader with deep experience in facilities systems, land management, and team development who thrives in a dynamic, mission-driven environment.

Essential Duties and Responsibilities:

Leadership & Oversight

· Provide direct supervision and strategic guidance to the Facilities & Maintenance Lead and Land Team Supervisor.

· Develop departmental goals, staffing plans, and project schedules aligned with Juneberry Ridge's strategic vision.

· Champion a safety-first culture, ensuring compliance with OSHA standards and internal policies across all departments.

· Conduct regular team meetings, performance evaluations, and professional development planning.

· Promote environmental stewardship and operational excellence across all functions.

Operational Management

· Oversee preventative and reactive maintenance for facilities, vehicles, and equipment.

· Manage and optimize maintenance tracking and work order systems to ensure efficient scheduling, reporting, and follow-through.

· Direct land operations including landscaping, irrigation, erosion control, grading, timber management, and habitat stewardship.

· Collaborate cross-functionally (Hospitality, Farm, Events) to prioritize projects without disrupting guest experience.

· Develop and oversee farm-wide safety programs, emergency response plans, and equipment training.

· Establish and monitor key operational metrics including maintenance completion rates, equipment uptime, and resource utilization.

Financial & Resource Management

· Develop and manage departmental budgets, including materials and capital improvement planning.

· Approve and track purchase orders, invoices, and vendor payments.

· Manage contracts, service agreements, and vendor partnerships.

· Oversee asset inventory and lifecycle management for vehicles, equipment, and facilities.

Sustainability & Continuous Improvement

· Champion regenerative and sustainable practices in land care, waste management, water conservation, and energy efficiency.

· Identify and implement innovative solutions, including technology integration, fabrication opportunities, and strategic partnerships.

· Lead project planning, implementation, and long-term oversight.

Cross-Functional Collaboration

· Partner with executive leadership to plan and execute capital projects, renovations, and infrastructure upgrades.

· Support events, hospitality, and agricultural operations with logistical and technical expertise.

· Serve as point of escalation during emergencies, providing clear leadership and communication.

A Typical Day:

· Engaging across teams to identify challenges, design solutions, and actively lead implementation.

· Designing and building innovative systems and infrastructure to support a rapidly growing and evolving organization.

· Working directly toward improving ecological health indicators to restore and regenerate our 750 acres for people, animals, and the land.

Qualifications and Education Requirements:

· Associate or bachelor's degree preferred in Environmental Science, Plant Science, Ecology, Business Management, Operations, Engineering, Construction, or related field, not required.

· 7+ years of progressive experience in facilities, land management, or operations, with at least 5 years in a leadership role.

· Strong knowledge of facilities systems (HVAC, electrical, plumbing, mechanical)

· Strong knowledge of grounds/landscape maintenance and ecological land management practices.

· Proven experience managing teams across multiple disciplines (maintenance, landscaping, or equipment operations).

· Experience managing farm or workplace safety programs and ensuring regulatory compliance.

· Excellent leadership, communication, and organizational skills.

· Proficiency with Microsoft Office Suite and maintenance tracking systems.

· Ability to lift up to 50 lbs and work outdoors in variable weather conditions.

· Integrity, professionalism, and alignment with Juneberry Ridge's Mission, Vision, and Values.

DETAILS & BENEFITS

· Full-time, 45 hours per week, full benefits.

· Fully paid (no-premium) healthcare (individuals and families).

· Fully paid life insurance.

· Fully paid vision (individuals only).

· 18 PTO days + 8 recognized holidays.

Core Values at Juneberry Ridge:

· Be Joyful

· Integrity

· Pioneering

· Accountability in All We Do

· Learn, Educate, and Share

· Willful and Enthusiastic Stewardship

· Teamwork

Job Summary

The Manufacturing Engineer II supports the design, development, and improvement of manufacturing processes. This role is responsible for creating and maintaining key manufacturing documentation such as PFMEAs, process flow diagrams, manufacturing cell and line layouts, process routers, equipment qualifications, validation protocols, and work instructions. The engineer works cross-functionally to transfer products into production and support ongoing manufacturing operations. This role also helps implement lean manufacturing practices to improve efficiency, quality, and continuous improvement.

Duties and Responsibilities

• Design and develop manufacturing processes, select equipment, create work instructions, perform process validations (IQ/OQ/PQ), and train production staff.
• Develop, validate, and implement automated, semi-automated, and manual assembly and test equipment for disposable product manufacturing, ensuring proper documentation, calibration, and preventive maintenance.
• Participate in FMEA activities to identify and mitigate process risks.
• Collaborate with Design Engineering and Quality teams to ensure products are designed for manufacturability while meeting cost, quality, and performance requirements.
• Work with Quality and R&D to maintain compliance with internal quality systems and regulatory standards including FDA GMP, QSR, and ISO 13485.
• Support pilot production and develop lean manufacturing cells to improve throughput and product quality.
• Assist production teams by ensuring operators are trained, schedules are followed, and production documentation is accurate. Identify opportunities for process improvement.
• Continuously improve manufacturing processes related to safety, quality, lead time, productivity, and cost.
• Investigate manufacturing issues using NCMR and CAPA systems, determine root causes, and implement corrective and preventive actions.

Must Haves

• Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Mechanical Engineering Technology, or related field required.
• 5+ years of engineering experience
• 3+ years of medical device manufacturing
• Experience with 3D CAD software (SolidWorks preferred; AutoCAD or Pro/Engineer acceptable).
• Understanding of FDA GMP, QSR, and ISO 13485 requirements.

Nice to Haves

• Six Sigma Black Belt certification is a plus.
• Lean Manufacturing certification is a plus.
• Knowledge of electromechanical component and assembly design and fabrication.

Overview:

Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.

Hire Type: Direct Hire

Benefits: Medical, Dental, Vision

Bonus/ Incentives/ Stock Options: 401k

Pay: $120-135k

Job Summary:

A growing food manufacturing operation is seeking a Food Safety & Quality Assurance Manager to lead plant-wide quality and food safety programs. This role is responsible for ensuring all products meet regulatory requirements, customer specifications, and internal quality standards. The position oversees quality systems, laboratory testing, compliance initiatives, and continuous improvement programs while supporting overall plant operational goals.

The ideal candidate will provide leadership to quality teams, drive food safety initiatives, and collaborate cross-functionally with operations, maintenance, and leadership teams to maintain a safe and compliant manufacturing environment.

Job Duties:

Lead and manage quality assurance and laboratory personnel responsible for microbiological and quality testing of finished products and raw materials.

Oversee product weight control, defect monitoring programs, and quality verification processes to ensure compliance with internal and customer standards.

Develop and execute departmental business plans that align with plant and organizational objectives.

Support the development and execution of long-term operational and quality strategies for the facility.

Establish and maintain quality policies, procedures, and documentation standards.

Mentor, train, and develop team members to improve performance, engagement, and professional growth.

Communicate performance expectations and provide coaching, recognition, and corrective feedback as needed.

Investigate and resolve product complaints and maintain proper documentation related to issue resolution.

Partner with vendors, customers, and internal stakeholders to address quality concerns and ensure product integrity.

Ensure plant adherence to product hold procedures and recommend production holds or product release decisions when quality standards are not met.

Lead or participate in internal and external quality audits.

Participate in plant leadership meetings to drive quality improvements and operational performance.

Maintain accurate reporting of operational and quality metrics required for management review and regulatory compliance.

Ensure compliance with Good Manufacturing Practices (GMPs), sanitation programs, and workplace safety standards.

Conduct routine inspections of production areas to identify and correct sanitation, safety, or quality concerns.

Coordinate with maintenance and operations teams to address facility or equipment-related issues impacting quality.

Stay current with evolving food safety regulations, manufacturing technologies, and quality management practices.

Maintain strong working knowledge of all products, raw materials, packaging materials, and production processes within the facility.

Qualifications:

Bachelor’s degree in Food Science, Microbiology, Animal Science, Engineering, Supply Chain, Business, or a related technical discipline.

Minimum of 5 years of supervisory experience in food manufacturing, pharmaceutical, or chemical production environments.

Strong understanding of quality assurance methodologies, statistical process control, and quality management systems.

Working knowledge of regulatory standards including FDA/USDA requirements, HACCP programs, GMPs, allergen management, and pest control programs.

Understanding of refrigeration systems and manufacturing processes commonly used in food production.

Familiarity with safe and efficient manufacturing practices including OSHA standards, product safety, and waste reduction strategies.

Demonstrated leadership ability with experience coaching, developing, and managing teams.

Strong problem-solving and analytical skills with the ability to investigate and resolve complex production or quality issues.

Mechanical aptitude with the ability to understand manufacturing equipment and processes.

Ability to interpret data and perform basic statistical analysis to support quality decisions.

Proficiency with Microsoft Excel or other spreadsheet-based data analysis tools.