Information Technology For Development Jobs in South Patrick Florida

105 positions found — Page 7

Phlebotomist
Salary not disclosed
Melbourne, FL 1 week ago

Pride Health is hiring a Phlebotomist to support our client’s medical facility in Melbourne, FL 32901. This is 6-month assignment with the possibility of a contract-to-hire opportunity, and it's a great way to start working with a top-tier healthcare organization!

Job Title: Phlebotomist

Location: Melbourne, FL 32901

Pay Range: $19.85 – $22.07 per hour

Duration: 6 months+

Schedule (Two options available):

Tuesday – Friday: 6:30 AM – 3:30 PM, and every Saturday: 6:00 AM – 12:00 PM (40 hours/week)

Monday – Thursday: 5:30 AM – 1:30 PM, and every Saturday: 6:00 AM – 12:00 PM

*The salary is determined by an individual's level of experience, as well as any relevant licenses and certifications they may hold.*

Responsibilities:

• Perform venipuncture and specimen collection on adult, pediatric, and geriatric patients using established procedures

• Prepare, label, and process clinical and forensic specimens accurately for laboratory testing

• Explain procedures clearly to patients and create a calm, professional, and trusting environment

• Maintain patient confidentiality and ensure accuracy of patient information and documentation

• Perform daily duties on time under the direction of the area supervisor

• Maintain a safe, clean, and professional work environment at all times

• Complete required records, logs, and data entry with high accuracy

• Demonstrate strong customer service while promoting a positive company image

• Work independently with minimal supervision in a fast-paced setting

• Follow all policies, quality standards, and process excellence guidelines

Qualifications:

  • A High School Diploma or GED is required.
  • Medical training: medical assistant or paramedic training preferred.
  • A minimum 6 months of phlebotomy experience is required.

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto ,home insurance, pet insurance, and employee discounts with preferred vendors.

#INDPHCAlliedHV

Not Specified
Remote Side Hustle Developer
$300-$1,500 per month (based on effort) - monthly

This position is for individuals who want to develop a side income stream while still working full time. You will test different small-scale remote opportunities, learn what works, and grow what produces results.

You’ll use the resources provided to guide you, but your path is self-driven. Over time, you might focus more on the hustles that bring the highest returns.

Responsibilities:

  • Review and apply different side-hustle ideas tailored for people with full jobs

  • Execute tasks, manage projects or gigs you select

  • Keep a simple record of your time vs. earnings

  • Iterate and improve your approach as you go

Requirements:

  • Stable full-time job or core commitment

  • Access to internet and device for remote work

  • Willingness to test ideas and adapt

  • Organization, follow-through, and consistency

Bonus Skills:

  • Ability to analyze which hustles are viable

  • Comfort with trial and error

  • Some prior side-gig experience (but not required)

Benefits:

  • Fully remote

  • Flexible hours

  • Potential to grow side income steadily

  • No micromanagement


Remote working/work at home options are available for this role.
temporary
General Dentist -Merritt Island, Florida
Salary not disclosed
Viera West, FL 2 weeks ago

Part Time General Dentist Opportunity in Merritt Island, Florida  

Join the thriving community of Merritt Island, Florida as a key member of this Heartland Dental supported office, Christie Dental of Merritt Island. Our commitment to exceptional patient care, cutting-edge technology, and professional growth makes us unique, just like the community we serve.

  • State-of-the-Art Facility: Our office Christie Dental of Merritt Island is equipped with high-tech tools, including the Wave One Endo rotary system, Kodak/Carestream digital imaging, Dentrix Dental software, and an iTero Scanner. Experience dentistry at its finest with the latest advancements in technology.

  • Unmatched Support: With the guidance of a practice manager, a highly trained on-site six (6) person team, and the vast network of experts across the nation, you'll be seamlessly connected to all the resources and support of Heartland Dental.

  • Schedule: Looking for a doctor who is interested in a Wednesday-Thursday schedule with the opportunity to eventually add Fridays.  

Compensation & Benefits Highlights:

  • Discretionary Personal Time Off (PTO): Maintain a healthy work-life balance with the freedom to take the time you need, ensuring you stay refreshed and energized.
  • Competitive Earnings: Guaranteed base salary with uncapped earning potential to match your expertise and commitment. 
  • Wealth-Building Opportunities: Participate in Heartland Dental stock offerings and grow alongside our success.
  • Comprehensive Benefits Package: Enjoy competitive benefits including health insurance and retirement savings plans, ensuring your well-being and financial security.
  • Clinical Skills Development: Immerse yourself in world-class continuing education programs designed to hone your clinical skills and elevate your career.
  • Unmatched Mentorship: Connect 1:1 with experienced mentors and tap into the collective wisdom of an expansive network of dental professionals. Our commitment to your growth extends beyond the clinical realm, providing valuable networking opportunities to foster professional and personal relationships.
  • Advanced Professional Accreditation: Enroll in the Doctor Mastery Program to earn your Fellowship in the Academy of General Dentistry (FAGD), expanding your service offerings and enhancing your professional standing.

Why Choose Heartland Dental?

As the leader of your supported office, you'll enjoy unparalleled support to deliver exceptional lifetime patient care.

Here is what sets us apart:

  • Full Clinical Autonomy: Enjoy a work environment that fosters full clinical autonomy. We believe in empowering our supported Doctors to make decisions that best serve their patients and contribute to their professional growth. 
  • World-Class Growth Opportunities: Expand your skills with industry-leading CE programs, personalized mentorship, and access to a network of over 2,800 supported Dentists.
  • Top-Tier Technology & Support: Operate with the highest-quality technology, supplies, and administrative support to elevate your practice and focus on patient care.
  • Collective Strength of Heartland Dental: Being part of the largest network of doctors means you have unparalleled access to resources, technology, and collaboration opportunities. Experience the strength and support that comes with being part of Heartland Dental. 
  • Founded by a Doctor, for Doctors: Heartland Dental, founded by a doctor for doctors, holds a mission to support dentists and their teams. Be part of a network that prioritizes delivering the highest quality dental care and experiences to the communities we serve.

What We’re Looking For:

  • DDS/DMD Degree: Possess a Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) degree, along with an active and unrestricted license in the state of Florida.

  • Dedication to Excellence: A passion for delivering comprehensive, patient-centered care with a commitment to fostering trust and comfort.

  • Commitment to Continuous Learning: Exhibit a strong desire to continue learning and expanding clinical skills to meet the evolving needs of patients. We foster an environment that encourages professional growth and development. 

  • Credentialing with Dental Insurance Plans: Ability and willingness to become credentialed with various dental insurance plans, ensuring seamless and comprehensive coverage for our patients. 

Physical Requirements: 

  • Essential Duties Performance: Demonstrate the ability to perform essential duties satisfactorily, with or without reasonable accommodation. We are committed to providing accommodations that enable individuals with disabilities to excel in their roles.

  • Versatility in Sitting and Standing: Expect prolonged periods of sitting and standing, adapting to the dynamic nature of dental practice. 

  • Physical Stamina: Capable of lifting and carrying up to 45 pounds when necessary, ensuring your physical stamina aligns with the demands of the role. 

  • Virtual and In-Person Training: Availability to attend periodic virtual training sessions (or in-person when required) throughout the year. We prioritize ongoing education to enhance your skills and keep you at the forefront of industry advancements. 

  • Tuberculosis (TB) Testing: As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.

 

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion.  We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. 

 

The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

By applying, you consent to your information being transmitted to the Employer by SonicJobs.
See Heartland Dental Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

permanent
Bilingual Spanish Customer Service Representative
Salary not disclosed
Melbourne 2 weeks ago
At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey.

As a Customer Service Representative (Bilingual Spanish) working on-site in Melbourne, Florida, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.

What You'll Be Doing In this role, you will be responsible for providing timely and professional customer service in response to inquiries and concerns by using available resources; responsible for learning and executing the complete call handling process.

During a Typical Day, You'll Process, answer, and/or resolve customer inquiries and concerns, determining the appropriate actions based upon job aids, research, and existing desktop solution tools, and taking the appropriate action with utmost priority and speed, to ensure service level metrics are achieved.

Provide professional, grammatically correct verbal responses to customer inquiries and concerns, and educate customers on our client's products and services.

Place outbound calls to customers and dealers (when necessary) to understand the needs of the customer and respond to customer inquiries and concerns.

Understand the use of technology, scripts, and product knowledge.

Actively listen to the consumer providing answers, while controlling the call to lead the consumer in an efficient, professional manner.

Act as a liaison between customers and dealerships, providing excellent service to both by following up and being organized and knowledgeable.

Master desktop applications, such as Smartt Scripts, Siebel, Intranet, Documentum, Search engine, etc.

Ensure that all customer contacts are properly logged into Siebel, the CRC's contact system, to allow for an accurate historical view of customers' contacts with the CRC; Manage follow-up Log and audit documentation of customer files.

Communicate the resolution of inquiries to customers via outbound calls, based on defined inbound procedures, customer issues.

Handle difficult customer issues and avoid escalation whenever possible, positively and professionally.

Liaise with various CRC departments, i.e., Research, etc.

Attend team meetings, pep sessions, focus groups, and training sessions as scheduled.

Work on activities and/or projects as requested by the Team Leader.

Identify and relay to the Team Leader areas for improvement within the inquiry and concern resolution processes.

Relay customer service problems to the Team Leader when necessary.

Support the operations through business processes and practices designed to support employee retention, productivity, profitability, and consumer satisfaction.

Suggest marketing offers to customers during service calls.

Perform other duties as assigned.

What You Bring to the Role High school diploma or GED required.

Fluent in Spanish and English, both written and verbal One (1) year of customer service experience is preferred Experience in Customer Service and Sales is preferred What You Can Expect Pay rate of $17.00 per hour, inclusive of base pay of $15.00 per hour $2.00 per hour premium for the bilingual Spanish skill Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) A Bit More About Your Role You will be responsible for meeting expected customer service levels; supporting business performance goals of the Melbourne Customer Relationship Center by providing a full range of customer service; and answering regular customer inquiries and concerns via the telephone.

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe.

Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.

At Percepta, we: Lead with humility
- We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.

Service beyond self
- We serve others—clients, customers, and teammates—with care and integrity in every interaction.

Leave it better
- We take ownership and leave every process, person, and place better than we found it.

Win together
- We succeed as one—celebrating, supporting, and showing up for each other.

Deliver remarkable
- We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength.

It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

#LI-Onsite
Not Specified
Customer Service Representative
🏢 Percepta
Salary not disclosed
Melbourne 2 weeks ago
At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey.

As a Customer Service Representative working on-site in Melbourne, Florida, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.

What You'll Be Doing The Customer Relationship Center (CRC) Customer Service Representative is responsible for providing timely and professional customer service in response to inquiries and concerns by using available resources.

During a Typical Day, You'll Promptly process and answer, and/or resolve customer inquiries and concerns, determining the appropriate actions based upon job aids, research, and existing desktop solution tools, and taking the appropriate action with utmost priority and speed, to ensure service level metrics are achieved.

Communicate professional, grammatically correct verbal responses to customer inquiries and concerns; educate the customer on client products and services.

Place outbound calls to customers and dealers (when necessary) to understand the needs of the customer and respond to customer inquiries and concerns.

Actively listen to the consumer providing answers, while controlling the call to lead the consumer in an efficient, professional manner.

Act as a liaison between customers and dealerships, providing excellent service to both by following up and being organized and knowledgeable.

Master desktop applications, such as the client CRM, Intranet, Company Search engine, Warranty, and Policy Manuals, etc.

Ensure that all customer contacts are properly documented in the client's CRM, to allow for an accurate historical view of customers' contacts with the CRC; Manage follow-up Log and audit documentation of customer files.

Communicate the resolution of inquiries to customers via outbound calls, based on defined inbound procedures, and customer issues.

Handle difficult customer issues and avoid escalation whenever possible, positively and professionally.

Liaise with various CRC departments, i.e., Research, etc.

Attend team meetings, pep sessions, focus groups, and training sessions as scheduled.

Work on activities and/or projects as requested by the Team Leader.

Identify and relay to the Team Leader areas for improvement within the inquiry and concern resolution processes.

Relay customer service problems to the Team Leader when necessary.

Support the operation through business processes and practices designed to support employee retention, productivity, profitability, and consumer satisfaction.

Suggest marketing offers to customers during service calls.

What You Bring to the Role A high school diploma or GED is required A minimum of one year of experience in customer service and/or sales is preferred Prior knowledge/experience in the automotive industry is a plus Strong written and oral communication skills with all levels of the organization Strong customer service, interpersonal, and relationship-building skills Strong multi-tasking skills Strong organizational, time management, planning, and problem-solving skills Strong team-building skills, self-sufficient, resourceful, and works well with minimal supervision The ability to demonstrate a high degree of professionalism Working knowledge of computers Experience with FMC360 or Customer Contact systems is an asset What You Can Expect Starting pay rate of $15.00 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Award-winning Employee Rewards Program (Perci Perks) Hours of Operation currently: 8:00 AM -11:00 PM Monday-Friday, Saturday 8:00 AM
- 8:00 PM.

An 8-hour shift would fall somewhere in between for a 40-hour workweek.

A Bit More About Your Role You will also be responsible for learning and executing all applicable call handling processes per the approved processes.

Additionally, you will be responsible for meeting expected customer service levels and supporting business performance goals of the CRC by providing a full range of customer service, answering regular customer inquiries and concerns via multiple channels (telephone, correspondence, and email).

Customer inquiries may include, but are not limited to, questions/concerns around the following: in-vehicle technology system use and troubleshooting, vehicle concerns inside and outside of warranty, mobile phone application support and troubleshooting, brand inquiries, vehicle specification inquiries, owner account inquiries, and basic vehicle feature utilization inquiries and concerns.

Where appropriate, you will assist in facilitating customer/dealer communication while advocating on the customer's and the company's behalf.

You will continuously look for ways to add value to the customer experience and promote brand loyalty.

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe.

Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.

At Percepta, we: Lead with humility
- We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.

Service beyond self
- We serve others—clients, customers, and teammates—with care and integrity in every interaction.

Leave it better
- We take ownership and leave every process, person, and place better than we found it.

Win together
- We succeed as one—celebrating, supporting, and showing up for each other.

Deliver remarkable
- We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength.

It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

#LI-Onsite
Not Specified
Artificial Intelligence (AI) Engineer
Salary not disclosed
Melbourne 2 weeks ago
Summary: Location: Melbourne, FL Duration: 12 Months Hybrid: 2-3 days per week in office; local candidates Working Hours: 8am
- 5pm Responsibilities: Evaluate machine learning processes and select appropriate models.

Collect and analyze large datasets to train AI models.

Develop and deploy AI algorithms and systems.

Collaborate with cross-functional teams to establish goals for AI processes.

Test and validate AI models to ensure accuracy and effectiveness.

Manage data and project infrastructure.

Stay updated on the latest AI developments and technologies.

Requirements: Master's degree in Computer Science, Engineering, or a related field.

Proven experience as an AI Engineer or in a similar role.

Strong programming skills in languages such as Python, R, or Java.

Experience with machine learning frameworks and libraries.

Excellent analytical and problem-solving abilities.

Effective communication and collaboration skills.

Required Skills: Advanced Python CI/CD CNNs, RNNs, Transformers Docker Container Docker Swarm Kubernetes LLM REST, gRPC Vector database Preferred Skills: Strong Large Language Model (LLM) expertise including prompt engineering, embeddings, and context management.

Proven ability to design and implement production-grade LLM solutions such as RAG pipelines, agents, and tool/function-calling systems.

Experience owning the end-to-end ML lifecycle, including CI/CD, deployment, monitoring, versioning, and performance/cost optimization.

Strong Python skills with experience building scalable, testable APIs and services that integrate ML/LLM models into enterprise systems.

Hands-on experience with AWS, Azure, or GCP, including containerization (Docker), orchestration (Kubernetes), and GPU-based ML workloads.
Not Specified
Bilingual French Customer Service Case Manager
🏢 Percepta
Salary not disclosed
Melbourne 2 weeks ago
At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey.

As a Customer Service Case Manager (Bilingual French) working fully remote in Melbourne, FL, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.

What You'll Be Doing The Customer Service Case Manager (Bilingual French) will work with customers and prospective buyers to earn and retain their loyalty to our client, a globally recognized provider of high-quality automotive products and services.

This will be accomplished by creating relationships based on understanding the customer's needs, concerns, lifestyle, and preferences by carefully listening to the customer, providing knowledge and resources, and resolving issues in a timely basis.

In this role, the Customer Service Case Manager (Bilingual French) is empowered to make decisions using customer satisfaction tools to resolve customer concerns and ensure customer loyalty.

During a Typical Day, You'll Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm, while guiding the customer from website to pre-buy experience.

This includes vehicle knowledge and availability, local promotions for the brand, assisting with specifications of the vehicle, assisting with customer/dealer connection, and educating the customer on products and services Act as a resource for all product knowledge and service support Schedule activities as required for special events Actively listen to the customer while controlling the interaction to lead the customer in a professional and efficient manner Act as a liaison between the customer, service support, and dealership by following up to ensure customer satisfaction Be responsible for handling inbound customer calls regarding sales and service in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs Be responsible for handling emails and chats Exhibit strong follow-up and organizational skills in both verbal and written communication Be responsible for resolving customer issues using all available resources, including Dealers (i.e., service personnel, subject matter experts (SMEs), leadership, and field service engineers).

Return all email and voice mail messages promptly and follow up with customers and dealers as committed Be responsible for documenting customer inquiries and concerns Use applicable customer satisfaction tools to resolve customer issues.

Tools include financial assistance, service plans, payments, and maintenance plans Participate in business-related marketing and sales projects Meet specified goals as set forth by management Provide feedback to management for the continued and improved performance of the department to foster positive results and growth Work as a team player
- assist other team members when in need of support What You Bring to the Role High school diploma required; an Associate or bachelor's degree is preferred Bilingual English and Canadian French (Fluent)
- must be able to pass verbal and written assessments A minimum of two (2) years of experience in customer service, call center, hospitality, public relations, or sales Experience in a luxury field (hospitality or brand product) is a plus Knowledge of the automotive industry is a plus Strong verbal and written communication skills Strong customer service, interpersonal, and relationship-building skills Excellent English language (oral and written), with grammatical knowledge and etiquette Typing skills (minimum of 30 words per minute) What You Can Expect Pay rate of $20.34 per hour, inclusive of the base pay of $18.34 per hour $2.00 per hour premium for the bilingual French skill Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) A Bit More About Your Role This position is a single point of contact for customers to address sales, product knowledge, service issues, dealer information, and obtain resolutions.

Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence.

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe.

Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.

At Percepta, we: Lead with humility
- We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.

Service beyond self
- We serve others—clients, customers, and teammates—with care and integrity in every interaction.

Leave it better
- We take ownership and leave every process, person, and place better than we found it.

Win together
- We succeed as one—celebrating, supporting, and showing up for each other.

Deliver remarkable
- We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength.

It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

#LI-Onsite
Not Specified
Customer Service Case Manager
🏢 Percepta
Salary not disclosed
Melbourne 2 weeks ago
At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey.

As a Customer Service Case Manager working on-site in Melbourne, Florida, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.

What You'll Be Doing The Customer Service Case Manager will work with customers and prospective buyers to earn and retain their loyalty to our client, a globally recognized provider of high-quality automotive products and services.

This will be accomplished by creating relationships based on understanding the customer's needs, concerns, lifestyle, and preferences by carefully listening to the customer, providing knowledge and resources, and resolving issues promptly.

In this role, the Customer Service Case Manager is empowered to make decisions using customer satisfaction tools to resolve customer concerns and to ensure customer loyalty.

During a Typical Day, You'll Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm, while guiding the customer from website to pre-buy experience.

This includes vehicle knowledge and availability, local promotions for the brand, assisting with specifications of the vehicle, assisting with customer/dealer connection, and educating the customer on products and services Act as a resource of all product knowledge and service support Schedule activities as required for special events Actively listen to the customer while controlling the interaction to lead the customer in a professional and efficient manner Act as a liaison between the customer, service support, and dealership by following up to ensure customer satisfaction Be responsible for handling inbound customer calls regarding sales and service in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs Be responsible for handling emails and chats Exhibit strong follow-up and organizational skills in both verbal and written communication Be responsible for resolving customer issues using all available resources, including Dealers (i.e., service personnel, subject matter experts (SMEs), leadership, and field service engineers) Return all email and voice mail messages promptly, and follow up with customers and dealers as committed Be responsible for documenting customer inquiries and concerns Use applicable customer satisfaction tools to resolve customer issues.

Tools include financial assistance, service plans, payments, and maintenance plans Participate in business-related marketing and sales projects Meet specified goals as set forth by management Provide feedback to management for the continued and improved performance of the department to foster positive results and growth Work as a team player
- assist other team members when in need of support What You Bring to the Role High school diploma required; an associate's or bachelor's degree is preferred A minimum of two (2) years of experience in customer service, call center, hospitality, public relations, or sales Experience in a luxury field (hospitality or brand product) is a plus Knowledge of the automotive industry is a plus Strong verbal and written communication skills Strong customer service, interpersonal, and relationship-building skills Excellent English language (oral and written), with grammatical knowledge and etiquette Typing skills (minimum of 30 words per minute) What You Can Expect Starting pay rate of $18.34 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Award-winning Employee Rewards Program (Perci Perks) A Bit More About Your Role This position is a single point of contact for customers to address sales, product knowledge, service issues, dealer information, and obtain resolutions.

Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence.

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe.

Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.

At Percepta, we: Lead with humility
- We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.

Service beyond self
- We serve others—clients, customers, and teammates—with care and integrity in every interaction.

Leave it better
- We take ownership and leave every process, person, and place better than we found it.

Win together
- We succeed as one—celebrating, supporting, and showing up for each other.

Deliver remarkable
- We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength.

It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

#LI-Onsite
Not Specified
Corporate Counsel - Homeowners
🏢 Jobot
Salary not disclosed
Melbourne 2 weeks ago
Requires relocation to Melbourne, FL (No-remote) + Full Relocation Package Offered + 18- 24 Months to GC role! This Jobot Job is hosted by: John Armel Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

Salary: $175,000
- $185,000 per year A bit about us: A growing, technology-driven insurance carrier is seeking a Corporate Counsel to join its headquarters on Florida’s Space Coast.

This attorney will play a critical role supporting both claims and underwriting functions, handling regulatory and compliance matters, and ensuring legal integrity across operations in the 11 states where the company provides coverage.

Why join us? Key legal role with exposure to executives and cross-functional teams.

Career growth opportunities with a rapidly expanding insurance carrier.

Currently at $360M with plans to grow to $1B in next several years.

Live and work in Melbourne, FL — affordable, coastal living with proximity to Orlando, Tampa, and Miami.

Job Details This role is located in Melbourne, FL.

It is posted nationally, with a relocation package offered.

For this role to be a fit, you must be willing to relocate.

Fully remote is not an option.

Are you ready to take the next step in your legal career and step into a clear succession path to the General Counsel seat within 18–24 months? This is a rare and exciting opportunity to join a fast-growing, innovative insurance organization as Associate General Counsel, where you’ll immediately play a pivotal role in shaping legal and compliance strategy across multiple lines of business.

You will start by working closely with claims as well as the underwriting teams.

The firm is small and you will likely grow to work with all of the departments in a short time! Our client is seeking a highly motivated attorney with strong regulatory and compliance experience who is eager to make an impact from day one.

This position is based at our Melbourne, Florida headquarters and requires relocation (no remote option) with full relocation assistance for the right candidate.

What You’ll Do: Analyze & Advise: Interpret statutory and regulatory changes to assess compliance impact across all business units.

Monitor Regulatory Developments: Stay ahead of industry updates, bulletins, and alerts to ensure proactive compliance.

Support Investigations: Partner with regulators and address consumer complaints from state Departments of Insurance.

Collaborate Cross-Functionally: Work together with leadership and internal teams to align compliance with business objectives.

Contract Oversight: Review vendor contracts and agreements with a focus on compliance and risk mitigation.

Policy Development: Create, review, and enhance internal policies and procedures to strengthen corporate governance.

Legal Guidance: Provide trusted counsel on risk, obligations, and opportunities while supporting growth initiatives.

Research & Drafting: Conduct legal research and prepare memoranda on state and federal statutes and regulations.

What We’re Looking For: Education & Licenses: J.D.

required; bachelor’s degree required Florida or Georgia Bar licensure preferred (other state bars considered with willingness to obtain Florida licensure) Experience & Knowledge State insurance department or regulatory compliance experience strongly preferred Background in homeowners property & casualty insurance is a plus Proven success managing multiple priorities in a fast-paced, evolving environment Skills & Attributes Exceptional written and verbal communication skills High ethics, integrity, and professionalism Strategic thinker with strong business acumen and problem-solving ability What’s In It for You Clear Path to GC: With successful performance, you’ll step into the General Counsel role within 18–24 months.

Impact & Visibility: Your legal expertise will directly shape company strategy, compliance, and growth.

Competitive Rewards: Attractive compensation package with base salary, performance incentives, and comprehensive benefits (medical, dental, vision, 401k, PTO, and holidays).

Professional Growth: Work alongside senior leadership, gain mentorship, and expand your expertise across multiple legal domains.

Relocation Assistance: We’ll help you make Melbourne, FL, your new professional and personal home.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization.

Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

Frequency varies for text messages.

Message and data rates may apply.

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You can access our privacy policy here: /privacy-policy
Not Specified
Controller - DCAA
🏢 Jobot
Salary not disclosed
Rockledge 2 weeks ago
Space/Aviation, Technology, Great team, HYBRID This Jobot Job is hosted by: Dylan Currier Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

Salary: $125,000
- $160,000 per year A bit about us: We are a publicly traded aerospace and defense technology company delivering AI-powered data solutions to airspace and aviation clients.

This role is critical in ensuring strong financial controls, DCAA compliance, and accurate financial reporting in a highly regulated environment.

Why join us? Opportunity to play a key role in a cutting-edge AI and aerospace technology company High visibility with executive leadership Competitive compensation, equity participation, and comprehensive benefits Collaborative, mission-driven culture operating at the intersection of technology, aviation, and defense Job Details We are seeking an experienced Controller to lead accounting operations for a publicly traded aerospace and defense technology company delivering AI-powered data solutions to airspace and aviation clients.

This role is critical in ensuring strong financial controls, DCAA compliance, and accurate financial reporting in a highly regulated environment.

The ideal candidate brings deep expertise in government contracting, DCAA audits, and public company reporting, with the ability to scale processes in a fast-growing, technology-driven organization.

Key Responsibilities Financial Reporting & Compliance Oversee monthly, quarterly, and annual close processes in accordance with US GAAP and SEC reporting requirements Prepare and review financial statements, footnotes, and supporting schedules for external reporting Ensure compliance with SOX internal control requirements and support ongoing control enhancements DCAA & Government Contracting Lead all DCAA-related accounting, compliance, and audit activities Ensure proper cost accounting structures, including indirect rates, cost pools, and allowable/unallowable cost treatment Support government contract pricing, incurred cost submissions, and audit responses Partner with program management and contracts teams to ensure financial compliance across contracts Accounting Operations Manage general ledger, revenue recognition, cost accounting, payroll, AP/AR, and fixed assets Oversee revenue recognition for complex contracts, including long-term, milestone-based, and government-funded agreements Establish and improve scalable accounting processes and systems to support growth Leadership & Cross-Functional Collaboration Lead and mentor the accounting team, fostering a high-performance and compliance-driven culture Partner closely with Finance, Legal, Contracts, and Operations teams Serve as a key liaison with external auditors, tax advisors, and regulatory bodies Qualifications Required Bachelor’s degree in Accounting, Finance, or related field CPA required 8–12+ years of progressive accounting experience Strong DCAA and government contracting experience (required) Experience in aerospace & defense or similarly regulated industries Public company experience with SEC reporting and SOX compliance Deep knowledge of US GAAP and cost accounting standards (CAS) Preferred Experience supporting AI, data, SaaS, or advanced technology organizations Background in high-growth or scaling environments ERP implementation or optimization experience (e.g., NetSuite, Deltek, SAP, or similar) Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization.

Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

Frequency varies for text messages.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

You can reply STOP to cancel and HELP for help.

You can access our privacy policy here: /privacy-policy
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