Information Technology For Development Jobs in Shawnee

Our Firm has an immediate opening for an experienced Family Law Legal Assistant to join our Overland Park office. This role is ideal for a seasoned professional who can provide high-level support to two to three attorneys in the early stages of their practice, while helping ensure organization, efficiency, and strong client service across matters.

The ideal candidate will, among other duties assigned: draft and prepare legal correspondence, pleadings, and discovery; manage attorney calendars and deadlines; assist with case strategy and file management; and provide administrative and organizational support. This position also plays an important role in helping guide and support newer attorneys as they develop their practice.

Excellent communication and organizational skills, the ability to manage multiple priorities simultaneously, strong attention to detail, and a proactive, solutions-oriented mindset are essential. Participation in ongoing learning and development, along with a willingness to mentor and collaborate with team members, is expected.

Preferred Qualifications:

• 5+ years of family law or related legal experience strongly preferred (10+ years highly valued)
• Paralegal certification preferred, but not required
• Experience supporting multiple attorneys in a fast-paced environment
• Familiarity with Tabs3 billing and case management software is a plus
• Strong working knowledge of Microsoft Word, Excel, and Outlook
• Solid understanding of legal terminology, court filing requirements, and case workflows

Education & Experience Requirements:

• High school diploma or GED required
• Equivalent combinations of education, certification (ALS, PLS, CPS, or paralegal certificate), and experience will be considered

Compensation:

• Salary range: $50,000 – $62,000 annually, depending on experience and education
• The higher end of the range is reserved for candidates with significant experience (10+ years)
• Eligible for firm Paralegal Bonus Program with potential to earn up to an additional $10,000 annually

Benefits:

• Dental Insurance
• Health Insurance
• Pediatric Dental & Vision Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• Long Term Disability Insurance
• Short Term Disability Insurance
• Flexible Benefit Spending Plan (Section 125)
• 401(k) with Firm Matching
• Free Parking
• Paid Holidays
• Paid Time Off
• Flex Time
• Limited Telecommuting Program
• Discounted Legal Services
• Pet-friendly Workplace

Job Type: Full-time

Work Location: In person (Overland Park office)

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

Plant Location 213 central ave Kansas City, Kansas

Plant Manager is responsible for overseeing all daily operations within a manufacturing facility, including managing production, ensuring workplace safety, optimizing efficiency, maintaining quality standards, and supervising staff to meet production goals in a cost-effective manner.                                                                                                            

Leader of the Plants operations and ensure smooth running of the production process. 

Benefits for Plant Managers include:

• Relocation assistance
• 401(k)
• Health insurance paid completely for individual
• Optional Disability insurance
• Optional AD&D insurance
• Bonus opportunity
• Company Vehicle

Desired Education:

A bachelor’s degree in industrial engineering or a related field and/or five years or more of experience in the animal feed industries.

Required Education:

A minimum requirement of a high school degree or equivalent and a minimum of 3 years of experience in feed manufacturing

Skills needed

 Leadership – Strong leadership qualities that include giving clear direction, thinking proactively, and having a high sense of accountability

Motivation – The ability to lead a team, motivate, and cultivate direct reports to achieve high performance, encouraging individuals to do better

Adaptability – The ability to be flexible and agile when things change

Forward Thinking – Planning for the future, thinking two steps ahead, making goals for the future in order to accomplish more with less stress

Decisiveness – Being able to make tough decisions in assessing situations and arriving at best course of action

Responsibilities of the plant manager include:

Planning and executing production schedules, monitoring production processes, identifying and addressing bottlenecks to maximize output and meet production goals. 

Implementing and maintaining quality standards, overseeing quality checks throughout the production process, and taking corrective actions when necessary. 

Leading and managing a team of supervisors and production workers, including hiring, training, performance evaluations, and addressing employee concerns. 

Enforcing safety regulations, conducting safety training, identifying and mitigating safety hazards to maintain a safe working environment. 

Creating and managing budgets, identifying cost-saving opportunities, optimizing resource utilization to maintain profitability. 

Overseeing the maintenance and upkeep of plant machinery and equipment, scheduling preventative maintenance to minimize downtime. 

Analyzing production data, identifying areas for improvement, implementing process changes to increase efficiency and productivity. 

Ensuring adherence to all relevant industry regulations and standards. 

Collecting and analyzing data to track performance metrics, generate reports for senior management. 

Required skills:

Ability to motivate and manage teams, delegate tasks effectively, and resolve conflicts. 

Understanding of manufacturing processes, equipment operations, and quality control methodologies. 

Data analysis and problem-solving abilities to identify and address operational issues. 

Clear and concise communication with stakeholders, including management, employees, and batching teams. 

Ability to develop and implement long-term operational plans and strategies

FIELD SALES AND MARKETING REPRESENTATIVE – Techtronic Industries, NA (TTI)

About Us:

TTI (Techtronic Industries) is a fast-paced, high energy, organization that rewards out-of-the-box thinking to foster innovation allowing us to be the best in our industry. We provide a multi-faceted training program and hands-on field experience that will stimulate, challenge, and reward you.

TTI is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor product equipment, and floor care products. Our consumers range from professional and industrial users in the home improvement, repair, and construction industries to homeowners & DIY enthusiasts. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence, and exceptional people drives our culture. This focus and drive provides TTI with a powerful platform for sustainable leadership and strong growth.

Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance, and compelling innovation. Our products include professional power tools and accessories, outdoor power equipment, and floor care. Our brands include Milwaukee®, AEG®, Ryobi®, Hart ®, Oreck®, Hoover®, Dirt Devil® and Vax®.

In this position, you will drive sales of our premier product lines within one of our largest retail partners. This position will allow you to enhance your selling, account management, and communication skills while launching your career in a fast-paced and extremely rewarding company.

Duties and Responsibilities:

• Exceed sales targets by delivering best-in-class Business to Consumer sales and customer service within The Home Depot, engaging directly with customers to understand their needs and recommend tailored TTI product solutions, all while demonstrating deep product knowledge and enthusiasm
• Plan and execute promotional events, product demos, and store walks to drive consumer engagement and increase product sell-through
• Support and implement strategic corporate brand marketing initiatives and promotional activities to increase brand awareness and drive sell-through
• Ensure brand presence and sales-readiness through strategic merchandising, optimal product placement, and completion of store objectives and resets—leveraging data analytics through Microsoft Power BI to drive decisions and maximize impact
• Develop a strong understanding of the retail marketplace, including customer profiles, product applications, competitive landscape, and channel dynamics
• Participate in TTI’s world class training program to be equipped with the knowledge to work independently within your assigned market
• Build and manage relationships with The Home Depot team members to enhance in-store execution and cultivate long-term business partnerships
• Effectively manage inventory levels through down-stocking, maintaining product accessibility, and ensure prompt reporting of all tasks and responsibilities
• Participate in merchandising resets to support TTI’s relentless innovation, ensuring the timely placement of cutting-edge products and solutions that drive growth, competitive advantage, and meet evolving market needs, all while adhering to TTI’s safety protocols

Note: Employee's duties and responsibilities are not limited by the above. Other duties may be assigned as deemed necessary by the employee's supervisor. In addition to the basic requirements of the position, all employees are expected to meet the company's goals of continual improvement in the areas of knowledge, skills, processes, and quality.

Job / Employment Requirements:

• Must be at least 21 years of age or older
• Eligible to work in the United States without sponsorship or restrictions
• Ability to pass drug screening and Motor Vehicle Report screening
• Must have a valid United States driver’s license for at least one continuous full year in one state
• Must have a personal vehicle / reliable form of transportation
• Possess and maintain valid personal vehicle insurance listing you as the primary driver
• Position requires travel to/ from assigned store location(s) as well as occasional travel for meetings, projects, events, etc. Air travel will be required
• Employees will also be required to transport a small amount of company property (company devices, demo tools, tool kit, safety supplies)
• Capable of reaching and/or lifting overhead in addition to ascending/descending ladders to move product
• Capable of lifting and transporting heavy tools (up to 50 lbs.) and requesting assistance as needed
• Capable of using hands to maneuver small objects, assemble tools and build displays
• Ability to work nights and weekends – weekends will be required at different points throughout the year
• Ability to work in a retail environment full time and stand for the duration of the shift, with the exception of meal and rest breaks
• Applicant should be self-motivated and a team player with strong organizational, planning and time management skills
• The applicant must be MS Office proficient
• Multilingual abilities preferred in specific markets depending on business needs
• Formal higher education preferred but not required – Equivalent experience will be considered
• Relocation may be required for future promotional opportunities

Compensation and Benefits:

• Salary Non-Exempt Position (Overtime Eligible)
• The pay range for this position is $24.04 and $25.96/hour equating to a Target Annual Salary of $50,000 - $54,000
• Sales Contests and Incentives to Earn Additional Income (In Correlation with Business Needs / Focuses)
• Vehicle Allowance of $400/month equating to a target of $4800/year (pre-taxed) dispersed evenly across the 52 weeks in a year
• Company iPhone and iPad
• Medical, Vision, and Dental Benefits Available
• Insurance Coverages Available such as Short-Term Disability, Long Term Disability, Basic Life Insurance, Basic AD&D, and more
• 401K (Company Matches 50% up to 8% of Employee’s Salary)
• Eligible for up to 10 Paid Holidays (Based on hire date)
• Accrue up to 104 hours of PTO – 1st Year – Based on hire date
• Relocation assistance if moving for the position based on needs of the business
• Employee Referral Bonus Program and other incentive initiatives

Locations available Nationwide. To learn more about TTI, visit our website at

Position Overview

We are looking for a hands-on Manufacturing Plant Manager with deep experience in custom fabrication for commercial construction projects. This role is responsible for driving daily operations while ensuring that complex, project-based work—such as structural and architectural metal components—is delivered accurately, efficiently, and on schedule.

This position requires someone who understands the pace and demands of the construction industry, can interpret detailed shop drawings, and knows how to lead fabrication teams to produce high-quality work that meets field requirements and installation timelines. You will act as the key link between engineering, project management, and the shop floor, ensuring that what is designed can be built—and built right the first time.

What You’ll Do

• Lead all day-to-day plant operations, keeping production aligned with project schedules and customer deadlines.
• Oversee fabrication of custom metal products such as structural components, stairs, railings, frames, and other project-specific assemblies.
• Review and interpret shop drawings, blueprints, and specifications to ensure accuracy and manufacturability before work begins.
• Work closely with engineering and drafting teams to resolve design challenges and ensure smooth handoff to production.
• Translate drawings and project requirements into clear direction for shop personnel, ensuring consistent execution across teams.
• Monitor production performance, identify bottlenecks, and adjust workflows to improve efficiency and output.
• Maintain high quality standards, ensuring all fabricated products meet specifications, tolerances, and commercial construction requirements.
• Address fabrication issues in real time, troubleshoot problems, and implement corrective actions to prevent rework or delays.
• Champion a strong safety culture by enforcing OSHA standards, conducting training, and maintaining a clean, organized shop environment.
• Lead, mentor, and hold accountable supervisors, welders, fabricators, and machine operators.
• Manage materials, including steel and other metals, ensuring availability aligns with project timelines.
• Oversee equipment usage and maintenance to keep the shop running efficiently with minimal downtime.
• Drive continuous improvement across fabrication processes, including the use of new tools, equipment, and technologies.
• Improve coordination between office and shop by strengthening processes around drawing revisions, change orders, and production communication.
• Track key metrics such as productivity, scrap, and on-time delivery, using data to guide decisions.

What We’re Looking For

• 5–10+ years of experience in manufacturing, with a strong emphasis on custom fabrication tied to commercial construction projects.
• At least 3 years of experience leading teams in a production or fabrication environment.
• Proven ability to read and work from detailed shop drawings and blueprints, including GD&T.
• Strong understanding of fabrication processes such as cutting, welding, forming, and assembly.
• Experience managing project-based production where schedules and sequencing matter.
• Solid leadership skills with the ability to drive accountability and performance on the shop floor.
• Familiarity with Lean manufacturing or process improvement practices.
• Bachelor’s degree in engineering or a related field is preferred, but not required with relevant experience.

Nice to Have

• Background in structural or architectural metal fabrication for commercial builds.
• Experience with ERP/MRP systems.
• Certifications such as Six Sigma or PMP.

Why This Role

This is an opportunity to take ownership of a fabrication operation that directly supports high-impact commercial construction projects. You’ll be working on custom, non-repetitive work where problem-solving, craftsmanship, and execution matter. If you thrive in a fast-paced shop environment and take pride in delivering work that shows up on real job sites, this role offers both challenge and impact.

Benefits

• Medical, dental, and vision insurance
• 401(k)

Additional Requirements

• 3+ years of supervisory experience
• 5+ years of manufacturing experience
• Ability to pass a background check and drug screening

Senior Sales Representative / Project Manager

Crown Town Restoration | Kansas City Metro

Crown Town Restoration is a fast-growing exterior and restoration contractor seeking an experienced Sales Representative / Project Manager ready to take ownership of their pipeline, projects, and income potential.

This is not an entry-level sales role. We are looking for professionals with proven construction, roofing, or home improvement sales experience who want the support, structure, and leadership necessary to grow long-term with an expanding company.

Our team manages projects from initial inspection through completion, focusing on customer experience, quality workmanship, and profitable execution.

Responsibilities

• Generate and develop residential and commercial project opportunities
• Perform property inspections and identify customer needs
• Prepare accurate and profitable estimates
• Guide customers through project planning and decision-making
• Manage projects from contract through completion
• Coordinate with production and management teams
• Maintain strong communication with customers throughout projects
• Conduct final walkthroughs and close out projects
• Maintain accountability for project profitability and customer satisfaction

What We Offer

• Base salary + lucrative performance bonus structure
• Vehicle allowance
• Health benefits
• Paid Time Off (PTO)
• Operational and production support
• Established brand and growth opportunities
• Hands-on leadership mentorship

Ideal Candidate

• Proven success in roofing, restoration, or exterior construction sales
• Self-starter with strong closing ability
• Organized project manager, not just a salesperson
• Professional communicator comfortable with homeowners and commercial clients
• Looking for long-term career growth—not temporary storm work

High performers in this role have significant earning potential based on production.

We are not working with recruiters or staffing agencies for this role. Direct applicants only. Any unsolicited submissions will be considered the property of Crown Town Restoration and no fees will be paid.

Crown Town Restoration – Kansas City Metro

Full-Time (W-2) or Part-Time (1099) | Multi-State Travel | Flexible Scheduling | Competitive Pay + Benefits

Put Your Best Foot Forward - Preferred Podiatry Group is seeking a Multi-State Traveling Podiatrist in the Kansas City, MO area to provide podiatric care in skilled nursing facilities, nursing homes, and senior living communities across multiple states. Travel expenses and multi-state licensing are covered by PPG.

This is an opportunity to join a fast-growing, patient-focused company that values autonomy, flexibility, and provider support.

What You’ll Do

• Deliver compassionate podiatric care in long-term care and senior living facilities
• Diagnose, treat, and manage foot and lower limb conditions
• Provide preventive care for high-risk patients, including diabetic foot management
• Educate patients and caregivers on foot health and mobility
• Collaborate with facility staff to optimize patient outcomes
• Participate in Medicare quality programs to ensure top-tier care
• Document visits in NextGen EMR using a company-issued iPad

Why You’ll Love PPG

• Flexible scheduling – you choose full-time or part-time
• Guaranteed patient volume from day one
• Travel expenses + mileage reimbursement covered
• Full administrative support: scheduling, supplies, billing, credentialing
• Company-issued iPad with EMR access
• Competitive pay with no cap on earnings
• Full benefits for W-2 full-time providers (medical, dental, 401k, and more)
• On-site training + ongoing development with experienced podiatrists
• A team culture built on excellence, integrity, and support

What We’re Looking For

• Doctor of Podiatric Medicine (DPM) degree (required)
• Active or eligible state licensure (multi-state licensing supported by PPG)
• Experience in long-term care or nursing home settings (preferred)
• BLS certification required; ACLS preferred
• Ability to work independently and adapt in fast-paced environments
• Able to lift/carry up to 15 lbs. as needed

Compensation

• Compensation: Providers are compensated based on a percentage of the revenue they generate through billing and collections. Based on 50 working weeks per year, estimated annual earnings range from $20,000–$70,000 per day per week worked (e.g., 1 day/week = $20,000–$70,000 annually; up to 5 days/week = $100,000–$350,000 annually). Actual earnings vary based on caseload, patient volume, services rendered, and billing and collection performance. A comprehensive overview of our compensation structure will be provided during the interview process.

About PPG

Headquartered in Chicago, PPG is a national healthcare management organization specializing in podiatric care for long-term care communities. We partner with 4,000+ facilities across 21 states, supporting a team of 100+ podiatrists who are committed to improving mobility, independence, and quality of life.

Preferred Podiatry Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apply Today

Ready to make an impact while enjoying flexibility and autonomy? Join PPG and take your podiatry career nationwide.

Shift options: Hours are 2:00pm - 10:30pm, Hours are 10:00pm - 6:30am

Lab Analyst I

This position performs routine testing on all samples in the Analytical Services laboratory, providing analytical data for process control, quality control, process development, product development, and waste management. Employee will be required to work eight hours shifts, and rotating days within shift every three to four months. KC Quality Control lab is a 24 hours production site that operates on three shifts.

YOUR TASKS AND RESPONSIBILITIES

• Perform routine analytical testing as directed by protocols and work instructions.

• Work a variety of shifts (including weekends and holidays).

• Request additional work to increase team productivity.

• Prepare solutions, clean glassware, dispose of solid/liquid waste and other duties to help in the overall operations of the laboratory.

• Train others on waste management.

• Alert lab leadership of issues or discrepancies involving sample integrity, supply inventory, safety concerns, or analysis irregularities.

• Communicate troubleshooting opportunities in testing processes.

• Perform routine analytical testing as directed by protocols and work instructions.

• Work a variety of shifts (including weekends and holidays).

• Request additional work to increase team productivity.

• Conduct basic (operational) preventative maintenance according to work instructions. Identify and communicate operational issues of laboratory instruments and equipment KPIs Understand and operate Laboratory Information Management System (LIMS), Chromatography Data System (CDS) system, and other instrument specific computer systems.

• Search various databases for test methods, specifications, and standards to locate information required to complete analyses.

• Promptly and accurately record, calculate and report analytical results.

• Review analytical data and various LIMS reports.

• Communicate and discuss any issues with team members and supervisor.

• Complete data entry for metrics and KPIs Identify process improvement ideas and communicate opportunities.

• Assist in improving established procedures and implementing continuous improvement projects.

• Communicate testing results to customers as required; act with customers in mind. Notify leads when supplies/consumables are at critical levels.

• Observe good safety and housekeeping practices.

• Participate in lab/site safety programs and cross site initiatives.

• Maintain knowledgeable of RCRA hazardous waste regulations, waste determinations, waste codes, and how to immediately communicate discovery of spills and leaks

Required Qualifications:

• High school diploma + a minimum of 1-year lab experience

• Good oral and written communication skills.

• High attention to details and an ability to analyze outcomes against a standard.

• Ability to diagnose the typical instrument problems with little or no assistance and provide assistance to others.

• Ability to multitask and prioritize workload to optimize efficiency and productivity of the laboratory.

Preferred Qualifications:

• 3+ years laboratory experience

• Understands basic HPLC and GC operation.

• Provide day-to-day operational support for Microsoft D365 Finance & Operations, including provisioning and termination of system access and roles.
• Respond to and resolve production incidents (performance, access, data accuracy, and system issues) using a structured, methodical troubleshooting approach.
• Ensure incident, request, and defect tickets are managed and resolved within defined SLA targets, maintaining high standards of quality and customer satisfaction.
• Actively manage and report on the operational backlog, providing key performance indicators aligned to service level commitments.
• Conduct root cause analysis for major and critical incidents, implementing resolutions, workarounds, and preventative improvements to reduce recurrence.
• Lead continuous improvement initiatives by developing and enhancing operational processes, procedures, and documentation, collaborating with cross-functional teams for alignment.
• Develop and maintain strong, credible relationships with key IT and business stakeholders, as well as third-party vendors and strategic suppliers.
• Write and maintain custom programs and scripts, and configure ERP applications to support business requirements.
• Analyze existing infrastructure and lead or contribute to system enhancements and optimizations.
• Lead the integration and release of new applications and updates into the existing environment, ensuring service acceptance criteria and operational deliverables are met prior to handover.
• Maintain a comprehensive and up-to-date knowledge base covering application architecture, common issues, support procedures, and FAQs.
• Proactively monitor applications and environments (alerts, performance, system health) to identify and address potential issues before they impact users.
• Support configuration and customization of Production and Sandbox D365 environments using tools such as Lifecycle Services (LCS), Power Platform, and Azure.
• Ensure data quality, integrity, and consistency across enterprise systems by adhering to approved workflows and procedures.
• Understand and comply with Sarbanes-Oxley (SOX) control requirements, supporting audit preparation and remediation activities as required.
• Ensure compliance with company standards, security policies, and operational procedures to safeguard application integrity.
• Stay current on D365 features, updates, and best practices, as well as organizational standards, through participation in change governance forums (e.g., CAB, VMOB).
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned
  
  

• 5–7 years of progressively responsible technical experience, including experience in a team lead or senior technical role.
• At least 5 years of hands-on technical experience with Microsoft Dynamics 365 Finance & Operations.
• Strong working knowledge of Windows Server, Windows desktop environments, SQL Server, Azure, and the Power Platform.
• Excellent verbal and written communication skills, with the ability to engage effectively with technical and non-technical audiences.
• Strong technical troubleshooting and diagnostic skills across application and infrastructure layers.
• Proven customer-focused mindset with the ability to resolve issues effectively and deliver solutions that meet business needs.
• Strong organizational, analytical, and conceptual skills with a high attention to detail.
  
  

Korn Ferry has partnered with our client on their search for the role, Behavioral Health Manager.

Grounded in the organization's Core Values—Compassion, Integrity, Collaboration, Empowerment, Innovation, Excellence, Expertise, Advocacy, and Learning—the Operations Manager of Community Living is accountable for the overall leadership, strategic direction, and operational performance of all residential programs within the organization.

This position ensures that each residential site operates with the highest standards of quality, safety, and regulatory compliance, while maintaining fidelity to the organization’s mission and values. The Operations Manager is directly responsible for operational oversight, staff performance, fiscal management, and the consistent delivery of person centered supports. This role demands a strong balance of strategic leadership and hands on management to ensure that individuals served experience safety, dignity, and meaningful community engagement.

Key Responsibilities

Leadership, Oversight, and Accountability

• Provide strategic and operational leadership to all Community Living programs, ensuring consistent delivery of high-quality, person-centered services.
• Oversee day-to-day operations including staffing, scheduling, and program management to ensure efficiency, compliance, and fiscal responsibility.
• Establish and monitor performance metrics to ensure accountability at every level of program operations.
• Conduct regular program audits, site visits, and documentation reviews to ensure compliance with agency policy, Department of Mental Health (DMH) regulations, and accreditation standards.
• Manage investigations, grievances, and incident follow-up with professionalism, timeliness, and transparency.

Program Quality and Compliance

• Ensure all programs meet or exceed internal quality benchmarks and state/federal requirements.
• Lead the development and implementation of quality improvement plans based on data trends, feedback, and performance metrics.
• Maintain a strong understanding of regulatory updates and proactively adjust policies and procedures accordingly.
• Serve as a key liaison during licensing reviews, audits, and external inspections.

Operational Excellence and Resource Management

• Manage program budgets, monitor expenses, and ensure sound financial stewardship across all sites.
• Implement standardized operational systems and processes to enhance efficiency and consistency.
• Identify and mitigate operational risks, ensuring safety, continuity, and responsiveness in all programs.
• Participate in on-call rotation and provide crisis response leadership when needed.

Collaboration, Advocacy, and Communication

• Partner with organizational leadership, Human Resources, Clinical Services, and other departments to ensure coordinated and effective service delivery.
• Engage families, guardians, and external stakeholders to promote transparency, trust, and collaboration.
• Advocate for the rights, inclusion, and empowerment of individuals served through active participation in community and organizational initiatives.

Working Conditions

• Work performed primarily within residential and office environments with periodic travel to program sites.
• May involve exposure to individuals exhibiting challenging behaviors or emotion Education & Experience
• Master’s degree in Human Services, Psychology, Social Work, Healthcare Administration, or related field; equivalent combination of education and relevant experience may be considered.
• Minimum of four (4) years of progressive management and supervisory experience.
• At least two (2) years of experience in quality assurance, compliance, or operations within a residential, healthcare, or human services setting preferred.
• Experience supporting individuals with developmental disabilities and behavioral health needs strongly preferred.

Skills & Competencies

• Demonstrated leadership and team development expertise with a focus on accountability and performance outcomes.
• Strong analytical, organizational, and decision-making abilities.
• Effective verbal and written communication skills with diverse audiences.
• Proven capacity for crisis management, de-escalation, and complex problem-solving
• Competence in managing budgets, staffing models, and operational systems.
• Professional demeanor with empathy, discretion, and cultural humility. al distress.
• Requires physical ability to implement Professional Crisis Management (PCM) techniques as trained.
• Occasional exposure to moderate noise levels and emotionally charged situations.

SE: 510770026

About the Company

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients. Medix Overview: With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

About the Role

Our client is seeking a dedicated Medical Office Assistant who will handle a variety of administrative tasks, including triaging patient-related messages, assisting patients with queries, and managing patient records. The role involves working closely with clinical care teams and maintaining a high level of service excellence.

Responsibilities

• Triage patient-related messages and questions in a timely manner.
• Assist patients with resolving issues and collaborate with the clinical care team.
• Maintain and manage medical records, including scanning and document handling.
• Manage insurance verification and benefits for patients.
• Recognize, welcome, and register patients, providing assistance with forms and processes.
• Complete transactions using POS systems and reconcile daily collections reports.
• Engage referral sources and enhance the experience of referring organizations to the clinics.
• Provide coverage and support in multiple office locations, including urgent care clinics.
• Participate in meetings and adhere to all company policies and procedures.

Qualifications

• At least 1 year of healthcare background.
• Proficient in computer use, including Excel, team chats, and instant messaging.
• High energy individual capable of managing multiple provider chats and patient interactions.

Required Skills

• Strong computer and Microsoft application proficiency.
• Excellent communication and organizational skills.
• Knowledge of administrative and clerical procedures.
• Strong customer service skills with the ability to deal calmly with high-stress situations.

Preferred Skills

None specified.

Pay range and compensation package

Benefits: Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances). Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)). 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1). Short Term Disability Insurance. Term Life Insurance Plan.

Equal Opportunity Statement

Medix provides equal employment opportunities to all applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or status as a veteran. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.