Information Technology For Development Jobs in San Jose Remote
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Salary: $55
- $115 per hour A bit about us: With numerous offices across the country we are a TOP Ranked Space Technology Development company.
We specialize in the design, manufacture, integration, and test of critical spacecraft components.
We are a team of accomplished engineers and operations personnel with a diverse range of critical skills, decades of mission experience, and a passion to develop unique component solutions for space applications.
If you are an experienced Embedded Software Engineer with experience in aerospace or satellites, then please apply! Why join us? Do you want to work with some of the nation’s best Clients like NASA and Boeing? We do too! Meaningful Work! Best in Class Firm! Gold Level PPO Heath Insurance
- 75% Covered! Competitive Compensation Package! Benefits Package! Accelerated Career Growth! Fun Company Activities! Many More! Job Details Responsibilities: 1.
Develop and maintain embedded software for spacecraft avionics, RF communications, and command & telemetry subsystems.
2.
Develop command and telemetry processing software including packet routing, protocol handling, and validation.
3.
Perform end-to-end testing of spacecraft command and telemetry pathways from ground to flight hardware.
4.
Develop hardware-in-the-loop (HIL) and system-level simulations to validate encrypted communications performance.
5.
Collaborate across RF, software, and systems teams to define interfaces, data formats, and timing requirements.
6.
Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Qualifications: 1.
Bachelor’s Degree in Computer Science, Electrical Engineering, or a related field.
2.
5+ years of experience developing embedded software for aerospace, defense, or mission-critical systems.
3.
Proficiency in C and C++ for embedded systems.
4.
Knowledge of RF and command & telemetry subsystems.
5.
Familiarity with serial and packet-based interfaces such as RS-422, MIL-STD-1553, CAN, SpaceWire, or Ethernet.
6.
Proven experience in developing and maintaining embedded software for spacecraft avionics, RF communications, and command & telemetry subsystems.
7.
Experience in developing command and telemetry processing software including packet routing, protocol handling, and validation.
8.
Experience in performing end-to-end testing of spacecraft command and telemetry pathways from ground to flight hardware.
9.
Experience in developing hardware-in-the-loop (HIL) and system-level simulations to validate encrypted communications performance.
10.
Ability to collaborate across RF, software, and systems teams to define interfaces, data formats, and timing requirements.
11.
Excellent problem-solving skills and attention to detail.
12.
Strong communication and teamwork skills.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
Define product roadmap, identify growth opportunities, and lead teams to develop financial solutions.
What You'll Do: Serve as the subject matter expert in SAP S4H financial applications and analytics.
Define and drive the product roadmap to address future business needs and opportunities.
Identify and prioritize growth opportunities using data, customer insights, competitive analysis, and industry-standard methodologies.
Work together with collaborators from the finance business unit to ensure product solutions meet business requirements.
Partner with cross-functional teams—including engineering, finance, operations, and analytics—to guide finance products from conception to launch.
Build arguments outlining the projected impact for each initiative to be prioritized on the roadmap.
Write detailed product requirements, functional specs, and user stories to be used by engineering and design teams.
Build impactful insights and convey recommendations to executives and other customers.
Coordinate the full product lifecycle, from design and development to implementation and ongoing optimization.
What you need to succeed: 10+ years of experience of SAP S4H Finance applications/systems.
Proven experience directing all aspects of a product lifecycle, from development to launch and support.
Strong background in SAP S/4HANA /ECC Finance, Salesforce, MS-Dynamics, Databricks, and other analytical systems.
Experience crafting and implementing SAP General Ledger, Accounts payable and receivables, FICA (w/CC /CI), Integration with Treasury module etc.
Strong understanding of accounting standards & principles and subscription business process model Ability to translate business requirements into functional specifications and partner with development teams to build product capabilities Strong analytical skills with the ability to bring to bear multiple data sources to support business decisions.
Proven ability to operate effectively in fast-paced, time-sensitive situations with minimal direction.
Experience in software product launches and working across multiple teams to drive product success.
Soft Skills & Leadership Qualities: Strong collaboration skills, with the ability to build credibility and trust across multiple teams.
Ability to present effectively at the executive level, communicating complex ideas with clarity.
Strong influencing and interpersonal skills, adept at managing relationships with senior leadership.
Must be a self-starter, able to drive initiatives end to end with minimal mentorship.
A strategic problem solver who can work autonomously and thrive in ambiguity.
Outstanding verbal and written communication skills, comfortable working with technical and non-technical audiences alike.
Passion for problem-solving and innovation in financial applications.
*Please include your Linkedin on your resume
* Job Summary: Seeking an experienced Cloud Platform Engineer with strong Red Hat OpenShift and Linux systems engineering expertise.
This role focuses on designing, deploying, and operating enterprise-scale OpenShift platforms in on-prem datacenter environments, working closely with SRE teams and program management.
Key Responsibilities: Platform Engineering Design, deploy, and manage enterprise-scale Red Hat OpenShift clusters in on-prem datacenter environments.
Architect highly available, scalable, and secure OpenShift platforms.
Implement cluster lifecycle management (installation, upgrades, patching, scaling).
Configure networking, storage, ingress, and security components for OpenShift.
Infrastructure Build & Automation Build and automate infrastructure in datacenter environments (compute, storage, networking).
Integrate OpenShift with virtualization platforms (VMware/other hypervisors as applicable).
Develop Infrastructure-as-Code (IaC) solutions using tools such as Terraform, Ansible, or similar.
Implement CI/CD pipelines for platform deployments and updates.
Linux Systems Engineering Provide deep Linux system administration and troubleshooting support.
Optimize OS-level configurations for performance, reliability, and security.
Automate system configuration and compliance management.
Diagnose and resolve complex kernel, networking, and storage issues.
Reliability & Operations Partner closely with the SRE team to establish SLOs, SLIs, monitoring, and alerting.
Drive observability implementation (logging, metrics, tracing).
Participate in incident management, root cause analysis (RCA), and remediation.
Ensure platform resiliency, performance tuning, and capacity planning.
Program & Cross-Functional Collaboration Work with Program Management to drive large-scale OpenShift implementation milestones.
Provide technical input into roadmap planning, timelines, and risk mitigation.
Collaborate with security, networking, storage, and application teams.
Document architecture, standards, and operational procedures.
Security & Compliance Implement RBAC, security policies, and compliance controls within OpenShift.
Harden clusters according to enterprise security standards.
Support vulnerability management and patch governance processes.
Required Qualifications: 5+ years of Linux systems engineering experience.
3+ years hands-on experience with Red Hat OpenShift (OCP 4.x preferred).
Experience with on-prem infrastructure and datacenter environments.
Strong knowledge of Kubernetes, networking, storage, and virtualization.
Experience with automation tools (Terraform, Ansible, GitOps).
Preferred Qualifications: Red Hat certifications (RHCE, OpenShift).
Experience with enterprise-scale OpenShift deployments.
Familiarity with SRE practices, DevOps/GitOps, and monitoring tools.
Salary: $150,000
- $185,000 per year A bit about us: We are a growing fintech company that is on the lookout for a 100% remote Senior Full Stack Engineer / Senior Full-Stack Developer! Why join us? As a Senior Fullstack Engineer / Senior Fullstack Developer in our company, we are able to offer: A competitive base salary between $150k and $185k, depending on experience! 8% annual bonus! Attractive equity! Flexible time off policy! 100% premium coverage for employees! Employer HSA contributions! Job Details As a Senior Software Engineer / Senior Software Developer on our team, we are looking for: Proven Ruby on Rails background Strong React / Reactjs / React.js experience Multiple years of professional experience as a Full-Stack Engineer Willingness to do a Ruby exercise and a React exercise upfront as the first step of the hiring process Current residence in AZ, CO, IL, MD, TX, VA, DC, CA, FL, MA, MN, NY, OR, WA, or WI Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
Salary: $70
- $95 per hour A bit about us: With numerous offices across the country we are a $300M+ TOP Ranked Space Hardware Development company.
We specialize in the design, manufacture, integration, and test of critical spacecraft components.
We are a team of accomplished engineers and operations personnel with a diverse range of critical skills, decades of mission experience, and a passion to develop unique component solutions for space applications.
If you are an experienced Electronics / Electrical Test Engineer with aerospace or (ideally) spacecraft hardware experience, then please apply! Why join us? Do you want to work with some of the nation’s best clients like NASA? We do too! Meaningful Work! Best in Class Organization! Gold Level PPO Heath Insurance
- 75% Covered! Competitive Compensation Package! Benefits Package! Accelerated Career Growth! Fun Company Activities! Many More! Job Details Responsibilities: The Electronics Test Engineer will be responsible for the following tasks: 1.
Developing and conducting tests on satellite and space hardware, ensuring all products meet the required standards and specifications.
2.
Creating and implementing test methods and procedures to identify any potential issues or faults.
3.
Performing electrical testing at both unit and spacecraft level, analyzing the results to identify any areas for improvement.
4.
Conducting failure analysis using methods such as Ishikawa (fishbone) and “5-Why”, etc.
5.
Troubleshooting any issues that arise during testing, determining the best course of action to resolve these issues.
6.
Ensuring all work is carried out in line with AS9100 standards.
7.
Collaborating with other team members, sharing knowledge and expertise to improve overall team performance.
8.
Keeping up-to-date with the latest developments in the field, continually looking for ways to improve testing processes and procedures.
Qualifications: The successful candidate will have the following qualifications: 1.
A bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field.
2.
A minimum of 8 years of experience in a similar role.
3.
Experience with satellite and space hardware testing.
4.
Knowledge and experience in test method development.
5.
Familiarity with AS9100 standards.
6.
Experience with failure analysis methods such as Ishikawa (fishbone) and “5-Why” (preferred).
7.
Electrical testing experience at both unit and spacecraft level.
8.
Strong troubleshooting skills, with the ability to identify and resolve issues effectively.
9.
Excellent communication skills, with the ability to explain complex information clearly and concisely.
10.
A strong attention to detail, with the ability to spot potential issues before they become problems.
11.
A proactive approach, with the ability to take the initiative and work independently when required.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*
Summary
As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.
This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.
You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.
Responsibilities include but are not limited to:
AI Solution Development & Deployment
Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.
Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).
Operational Model Support & Optimization
Monitor model performance, data drift, and operational KPIs.
Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.
Establish measurement frameworks to quantify operational impact of deployed solutions.
Data Engineering & Analytical Execution
Transform structured, semi-structured, and unstructured data into actionable features and insights.
Perform exploratory analysis and visualization to identify operational improvement opportunities.
Collaborate with engineering teams to productionize data solutions.
Stakeholder Engagement & Explainability
Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.
Communicate complex AI methodologies and results clearly to technical and non-technical audiences.
Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.
Required Qualifications
Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.
Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.
Experience building operationalized data science solutions (not just prototypes).
Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.
Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.
Strong ethical judgment with a commitment to responsible and unbiased AI development.
Preferred Qualifications
2+ years of hands-on experience in data science, applied AI, or machine learning.
Experience supporting AI solutions in operational or production environments.
Familiarity with MLOps practices, model governance frameworks, and automation tooling.
Experience working in regulated industries (financial services preferred).
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
Sr. Financial Systems Analyst
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Financial Systems Analyst on our Finance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Sr. Financial Systems Analyst, you will provide administrative
and functional maintenance and support for AMA's financial applications,
including Infor/Lawson, Oracle EPM (Hyperion), Blackline, Ironclad, Concur, and
other Finance-led systems. Focus on business process management, system
utilization, and ensuring data integrity across Finance. Liaise
with internal customers, functional areas and IT resources as well as external
vendors including hosting and SaaS providers.
RESPONSIBILITIES:
Financial Systems Management
- Provide functional support for month-end closing activities, monitor interfaces, troubleshoot user issues, meta-data maintenance, and financial systems operation.
- Perform requirement gathering, analysis, documentation, and coordination of system enhancements or configuration changes based on Finance business needs.
- Conduct testing and user acceptance for system changes.
- Identify system issues by understanding Finance business processes and develop solutions to resolve the issues.
- Collaborate with internal customers, functional areas, and IT resources to evaluate opportunities for system optimization.
- Participate in troubleshooting sessions for system issues, proposing business-side solutions and providing subject matter expertise.
- Maintain the security, confidentiality, and integrity of data on all AMA financial systems.
Documentation, Process, and Project Management
- Document and analyze business processes, system configuration, and user procedures.
- Support transition planning, system upgrades, and releases in conjunction with IT and vendors, providing business-side expertise and functional testing.
- Provide input on changes requests and assist in evaluating system impacts.
- Prepare training materials and support end users.
- Work on cross-departmental initiatives to streamline processes/workflows to improve efficiency of monthly financial closes.
Technical Collaboration
- Perform limited hands-on scripting, including simple SQL queries,
- Collaborate with IT teams for complex technical tasks, integrations, and technical troubleshooting.
- Work with system vendors and IT to support system upgrades, enhancements, and drive issue resolution.
- Document data flows between Finance systems and assist in defining requirements for integrations.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's Degree in Finance, Accounting, Information Systems,
or a related field required. - 5+ years of experience working on finance business processes and
a suite of financial applications including Infor/Lawson or similar ERP systems
required. - In depth expertise with multiple financial system cycles including
accounts receivable, accounts payable, general ledger and bank settlement
processes. - Demonstrated ability to gather and document business
requirements, assist with solution configuration / design, and coordinate user
acceptance testing. - Strong collaboration skills with IT and vendors.
- Working knowledge of both relational and multi-dimensional data
modeling concepts and processes using Microsoft SQL. - Strong analytical and problem-solving skills, with the ability
to understand complex financial definitions and information and grasp
technology concepts. - Demonstrated experience supporting, configuring, and
administering financial systems, ideally Oracle Lawson, Hyperion, Concur, or
similar ERP platforms, including coordinating enhancements with IT and vendors. - Excellent written and oral communication skills to translate
business needs into clear requirements for IT partners.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Job Title: Software Trainer (Hybrid)
Location: North Wilkesboro, NC (50% Travel Required)
Job Type: Full-time
About the Role:
We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.
Key Responsibilities:
•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)
•Customize training plans based on practice needs, user roles, and software configuration
•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A
•Maintain a deep understanding of product functionality, updates, and best practices
•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets
•Troubleshoot common user errors and guide users to solutions during sessions
•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction
•Gather and relay customer feedback to help shape product enhancements and training improvements
Qualifications:
•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding
•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)
•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)
•Ability and willingness to travel up to 50%
•Experience delivering software training
•High attention to detail and customer-centric mindset
•Tech-savvy with the ability to quickly learn new tools and features
Additional Qualifications:
•Experience working with remote or hybrid teams
•Instructional design or adult learning content development
•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)
Remote working/work at home options are available for this role.
This role will help define, schedule, control, and adjust all IT transition tasks of the project.
This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.
Position Responsibilities: · Lead and facilitate the execution of the approved transition plan and report progress to leadership · Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders · Enforce knowledge transfer, documentation, and vendor exit requirements · Ensure operational readiness, security compliance, and disaster recovery preparedness · Identify risks and escalate issues with mitigation recommendations · Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks · Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule · Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations · Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them, as needed · Facilitate, communicate, and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints · Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them · Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams · Work in an Agile environment and understand Agile methodologies · Participate in project meetings, including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups · Collaborate within an Agile software development process with Software Developers, Subject Matter Experts, and stakeholders Position Qualifications: · 5+ years of IT experience, preferably as an IT Technical Transition Manager, including matrix management experience leading business, vendor, and/or technology teams · 3–5 years of experience in IT management, technical program management, and/or application or infrastructure operations leadership · Demonstrated experience transitioning systems from vendor-led to internally supported, or on-premises to cloud environments · Strong organizational skills and ability to manage multiple testing activities within the program simultaneously · Strong understanding and knowledge of .NET application architectures · Hands-on knowledge of Microsoft Azure, including App Services / Functions, Azure SQL, Storage, and Key Vault, Azure Monitor and Application Insights, and Azure RBAC and managed identities · Experience with Azure DevOps, CI/CD pipelines, and operational monitoring · Understanding of public sector IT governance, security, and compliance requirements · Strong vendor management, stakeholder communication skills and contract enforcement skills · Ability to lead cross-functional technical teams during high-impact transitions · Familiarity with ReactJS-based front ends (support perspective) · Proven experience leading complex IT transitions or transformations · Ability to translate technical risks into executive-level language · Excellent facilitation and decision-making skills · Experience implementing or managing IT service management (ITIL-aligned preferred), Incident, problem, and change management, and/or production support models · Strong documentation and operational discipline · Ability to design and execute phased transition plans · A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.
About this Position:
Job Title: Product/Program Lead
Primary objectives include:
- Ensuring successful adoption of the Worker Interface by county and human services staff.
- Preparing documentation and training materials to support education and adoption of the Worker Interface program staff and the pilot county and human services staff.
- Ensuring workflows reflect client's program policy, operational realities, and program directives.
- Incorporating human-centered design principles and family voice consistent with Whole Family Approach.
- Reducing implementation risk and ensuring the Worker Interface is fit for purpose through early stakeholder engagement and iterative feedback.
Deliverables:
Deliverable 1: Identify, engage, and build relationships:
- Aligning the local agencies to the project goals and objectives.
- Consistent and clear outreach and coordination with agency leadership and frontline staff.
- Lead the onboarding of pilot agencies to the project.
- Building and communicating clear plans, schedules, designs, success outcomes and readiness goals.
- Engaging directly and indirectly with the workers that will utilize the Worker Interface to facilitate confidence and success in the pilot.
- Establish norms and guidelines for pilot agency engagement and participation criteria.
Deliverable 2: Participate fully in the project team designing, building and deploying the Worker Interface.
- Participation requires adopting the internal meeting schedule, following established program procedures and leading local agency project meetings.
- Responsible for providing structured user feedback on potential development.
Deliverable 3: Drive the documentation and prioritization of the requirements for the Worker Interface by:
- Conducting interviews, workshops, and/or surveys with the local agencies participating in the pilot.
- Representing the needs and requirements of the workers in all internal project meetings and through consistent documentation.
- Building and facilitating clear communication channels and feedback loops between the local agencies and the project team.
- Adhering to human services program and policy directives, specifically around SNAP and the cash and food benefits programs.
- Building and documenting user stories, bugs, and issues to further define the requirements of the Worker Interface.
- Helping to identify, flag, resolve and document program-driven constraints, policy requirements, and compliance considerations.
- Identifying and documenting operational and program needs at the local agency level into actionable requirements and backlog enhancements.
- Incorporating User Experience Research conducted by UX teams into design recommendations and user stories.
Product or Program Lead:
- Expert in agile design and build principles.
- Able to operate in a hybrid framework, facilitating and engaging with internal teams and the local agency teams with ease.
- Can articulate and define future vision and strategy for the Worker Interface with confidence.
"No phone calls please."
"We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, citizenship or any protected status."
Remote working/work at home options are available for this role.
