Information Technology For Development Jobs in Roswell

364 positions found — Page 22

Account Manager
Salary not disclosed
Alpharetta, GA 1 week ago

Reports to: Sales Manager

Location: Alpharetta (Hybrid)


About the job

Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. We ensure that business-critical software applications and source code are safe, secure, and always available. As a trusted intermediary for some of the world’s best-known brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments.

With over 40 years of experience, Escode pioneered the software escrow category in 1988, recognizing the growing technology dependence of businesses and the need for a safety mechanism. We are proud to set industry standards and shape its direction, providing unparalleled expertise and reliability. Learn more about Escode:


Role Purpose: As a Senior Account Manager in our core sales division, you’ll play a pivotal role in helping organisations protect their digital assets. You’ll lead strategic engagement across a portfolio of high-value clients, uncovering opportunities and aligning our Software Resilience solutions with their business continuity needs.


Your work will directly contribute to safeguarding mission-critical software and ensuring business resilience for global clients.

Key responsibilities

  • Build and maintain senior-level relationships across client organisations, including ExCom and board-level stakeholders.
  • Lead strategic discovery calls with key stakeholders to understand business strategies and continuity plans.
  • Identify and qualify new opportunities, close business, and support revenue growth for NCC Group.
  • Expand your account base by targeting new contacts in key verticals.
  • Develop and execute detailed account plans to maximise growth and retention within your account base.
  • To be present to members within the sales management team on a pre-agreed basis.
  • Achieve defined targets and proactively report accurate forecasts.
  • Utilise business systems including the CRM ( ) to manage account activity, pipeline, and forecasting while ensuring data accuracy and completeness to support business visibility and reporting.
  • Collaborate cross-functionally with Technical Delivery, Contracts, Legal and Finance.
  • Leverage marketing resources to enhance client engagement.

What You Bring

  • Strategically engage and influence senior stakeholders internally and externally.
  • Client-centric with a deep understanding of client strategies and ability to align tailored value propositions.
  • Proficient in strategic forecasting and enterprise-level account planning.
  • Upholds professional integrity and engagement protocols in high-stakes interactions.
  • Proficient in strategic sales forecasting and enterprise-level account planning, with a proven ability to drive predictable growth and long-term client value.
  • Proactive, driven, and focused on delivering strategic value.
  • Brings expertise in recognised sales methodologies for full-cycle sales management, enabling consistent execution and scalable growth.
  • Skilled at uncovering complex challenges and articulating how NCC’s solutions address them.
  • The ability to work towards various key performance indicators that support the go-to-market strategy.


Desirable

  • Knowledge and understanding of the technology, software, and cloud industry.
  • Familiarity with key verticals such as finance, energy, regulated industries, etc.
  • Proficient in using LinkedIn as a method of engaging with existing and prospective customers within your base.


About your application

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email


All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.


Our Commitment to You

We believe diverse teams create better outcomes. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We value potential and passion just as much as experience.

We offer flexible working arrangements and are committed to supporting career growth through mentorship and development opportunities.

Not Specified
Technical Project Manager- Electronic Controls
Salary not disclosed
Roswell, Georgia 1 week ago

The Electronic Controls Project Manager will provide hands-on Project Management and technical leadership for Controller and Digital product solutions

Key Responsibilities

  • Define project scope, timelines, dependencies, and deliverables with key stakeholders
  • Lead cross-functional teams across hardware, software, controls, testing, and product development
  • Ensure alignment of product, controls, and mobile app projects with customer installation and service experience
  • Develop and maintain detailed project plans, metrics, and issue tracking for transparent execution
  • Facilitate regular project reviews, status updates, and issue resolution
  • Participate in design reviews to ensure required hardware and software features are incorporated
  • Drive risk management through requirements traceability, FMEA, and test execution

What You Need

  • Bachelor's degree in Electrical, Computer, or Mechanical Engineering
  • Some Exposure in developing embedded, microprocessor-based controls and digital products
  • Strong experience with system requirements, traceability, FMEA, and electronics failure analysis
  • Proven ability to lead cross-functional teams and deliver complex technical programs
  • Excellent communication, presentation, and stakeholder management skills

Preferred Qualifications

  • Master's degree in Engineering
  • Experience in gas appliances, HVAC, or water heating systems
  • Background in electronics design, software, manufacturing, or quality/reliability
  • Project Management certification
  • Six Sigma Green Belt / Black Belt Certification
Not Specified
Implementation Manager
Salary not disclosed
Alpharetta, GA 1 week ago

The Implementation Manager will lead complex, enterprise-level implementation projects across our healthcare client base. This role requires a strategic thinker with deep knowledge of healthcare systems, exceptional leadership skills, and a proven track record of delivering large-scale technology solutions on time and within budget.


This position is hybrid and requires residing in the Atlanta area.


ESSENTIAL RESPONSIBILITIES:

  • Lead end-to-end project management for large-scale healthcare technology implementations, including EHR system integration, data platforms, and digital health solutions.
  • Develop and manage detailed project plans, timelines, budgets, and resource allocations.
  • Serve as the primary point of contact for clients, ensuring clear communication, alignment of expectations, and stakeholder engagement.
  • Coordinate cross-functional teams including consultants, developers, analysts, and client personnel.
  • Identify and mitigate project risks and issues, ensuring proactive resolution and minimal disruption.
  • Ensure compliance with healthcare regulations (e.g., HIPPA, HITECH) and internal quality standards.
  • Provide regular status updates and executive-level reporting to internal and external stakeholders.
  • Build strong, trust-based relationships with clinical, operational, and IT leaders at hospitals and health systems.
  • Drive continuous improvement in project delivery methodologies and client satisfaction.
  • Travel to client locations to oversee and support implementation efforts.


QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:


REQUIRED


  • Bachelor’s degree in Healthcare Administration, Information Technology, Business, or related field (Master’s preferred)
  • PMP, PMI-ACP, or equivalent project management certification required
  • Minimum 3-5 years of project management experience, with at least 2 years in healthcare technology implementations
  • Proven experience managing multi-million dollar projects and large, cross-functional teams
  • Strong understanding of healthcare operations, clinical workflows, and regulatory requirements
  • Excellent communication, negotiation, and stakeholder management skills
  • Proficiency in project management tools (e.g., MS Project, Jira, Smartsheet)
  • Capable of seeing the big picture while managing the details
  • Ability to identify the need to adjust short term strategies, priorities or actions to achieve desired long term results
  • Ability to cope with rapidly changing information in a fast-paced environment


PREFERRED


  • Experience with EHR systems, preferably in the acute care setting (e.g., Epic, Cerner, Meditech)
  • Familiarity with healthcare data standards (e.g., HL7, FHIR)
  • Consulting background with client-facing responsibilities


KNOWLEDGE, SKILLS, AND ABILITIES:


Adaptability:

  • Ability to embrace change and shift focus when unexpected work arises


Time Management:

  • Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact


Customer Service:

  • Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns


TRAVEL REQUIREMENTS & WORKING CONDITIONS:

  • 30-60% domestic travel required
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell
  • The employee must frequently lift and/or move up to 50 pounds
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Not Specified
Project Manager
Salary not disclosed
Norcross, GA 1 week ago

IDR is seeking a Project Manager to join one of our top clients for a remote opportunity. This role offers the chance to work with an industry-leading organization overseeing the successful delivery of IT projects in a fast-paced environment.

Position Overview for the Project Manager:

  • Responsible for the overall direction, planning, coordination, implementation, execution, and management of small to medium IT projects with pre-determined scope, schedule, and budgets
  • Lead the planning and implementation of project(s) throughout the project lifecycle, from initiation to closure
  • Oversee project scope, goals, and deliverables, ensuring alignment with client and internal expectations
  • Develop and maintain project plans, trackers, risk/issue/action lists, and resource coordination
  • Manage project budgets, resource allocation, and timelines to ensure successful project delivery

Requirements for the Project Manager:

  • 3+ years experience in Project Management within the IT industry
  • Strong VAR (value added reseller) experience
  • Proficiency in Microsoft Word, Excel, and Project
  • Excellent customer interfacing skills
  • Professional demeanor with exceptional attention to detail, focus on tracking, financials, deadlines, and accuracy

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
Not Specified
Cash Application Analyst, Shared Services
🏢 CRH
Salary not disclosed
Alpharetta, Georgia 1 week ago

Job ID: 519955

CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.

Job Summary

We are seeking a detail-oriented and customer-focused Cash Application Analyst to join our team. The ideal candidate will sustain a culture of continuous improvement, deliver effective billing processes, and demonstrate a commitment to outstanding customer service.

Location

Hybrid 3 days in office. 100% in office during transition.

What Shared Service Does

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:

  • O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
  • R2R (Record-to-Report): Enables robust financial reporting and accounting.
  • P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program.
  • Center of Excellence: Drives innovation and continuous improvement.
  • Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.

Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

Key Responsibilities

  • Foster continuous improvement for efficient cash application processes.
  • Execute tasks assigned by the Cash Application Supervisor or AR Processing Manager.
  • Commit to outstanding customer service.
  • Adhere to cash application controls and key operational management controls.
  • Follow the Cash Application sub-team's policies, procedures, and controls.
  • Coordinate with teams at various localized operating companies.
  • Manage and process cash applications, including cash receipts and posting to customer accounts.
  • Ensure cash receipts are reconciled with bank statements and resolve discrepancies.
  • Complete cash application reporting with high accuracy and attention to detail.

Qualifications

  • Bachelor's degree or equivalent work experience.
  • Previous work experience and customer service experience preferred.
  • Strong written and verbal communication skills (English).
  • Strong customer service focus.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Strong analytical and problem-solving skills.
  • Strong organizational skills with attention to detail.
  • Ability to navigate competing priorities and work collaboratively in high-performing teams

Physical Requirements

  • Ability to communicate by telephone and in person.
  • Ability to use a computer for word processing, email, and document preparation.
  • May require extended periods of sitting.

Work Environment

  • Normal office working conditions with a quiet noise level.
  • Hybrid role with flexible work options, requiring some in-person presence.

What CRH Offers You

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Not Specified
Quality Engineer – Aerospace/Defense & Robotics
Salary not disclosed
Chamblee 1 week ago

At a Glance

Company: ZYCI
Location: Chamblee, GA (On-Site)
Job Type: Full-Time
Pay Range: $90,000 – $120,000 per year (based on experience)
Shift: Day Shift | Monday–Friday
Overtime: As Needed
Experience Level: Mid-Senior (3+ years)
Work Authorization: Must be able to work on projects related to U.S. defense programs
Published: March 6, 2026
Apply Link: Apply through hireCNC


Why This Role Exists

This role exists to support growing aerospace, robotics, and defense programs that require advanced inspection, measurement strategy, and strict quality compliance.


At ZYCI, this position plays a key role in ensuring precision and reliability in the production of tight-tolerance aerospace components, humanoid robotic parts, and mission-critical defense hardware. The Quality Engineer will help maintain rigorous AS9100 standards, support complex inspection strategies, and ensure products meet the highest levels of performance and traceability.


The Work You’ll Be Doing

In this role, you will:



  • Develop and program CMM inspection programs for complex machined components
  • Optimize measurement strategies to improve inspection accuracy and repeatability
  • Interpret and apply GD&T per ASME Y14.5 to inspection methods and acceptance criteria
  • Lead and review AS9102 First Article Inspection Reports (FAIRs)
  • Perform and support first-article, in-process, and final inspection activities
  • Support root cause investigations and implement corrective and preventive actions (CAPA)
  • Collaborate with manufacturing engineers, machinists, and inspection teams to improve part manufacturability and inspection capability
  • Assist with inspection planning, control plans, and process validation
  • Support preparation of customer data packages, Certificates of Conformance, and quality documentation
    Help maintain compliance with AS9100 quality system requirements

Machines, Controls & Software

You’ll work with equipment and tools such as:



  • CMM Platforms: Zeiss CMM systems (Calypso)
  • Inspection Equipment: CMMs, vision inspection systems, surface plates, height gages
  • Inspection Tools: Calipers, micrometers, bore gages, indicators, optical comparators
  • Quality Systems & Tools: AS9102 First Article Inspection reporting, quality databases, spreadsheets, and reporting tools
  • Engineering Documentation: Aerospace drawings with GD&T per ASME Y14.5

Materials You’ll Work With

Precision machined components made from:



  • Aluminum
  • Stainless Steel
  • Alloy Steel
  • Titanium
  • Inconel

These materials are used in aerospace assemblies, robotics systems, and defense hardware.


What We’re Looking ForRequired


  • 3+ years of experience in aerospace or precision manufacturing quality engineering
  • Strong experience with CMM operation and programming (Calypso preferred)
  • Advanced understanding of GD&T per ASME Y14.5
  • Hands-on experience completing AS9102 First Article Inspections
  • Experience working within an AS9100 quality system
  • Ability to read and interpret complex aerospace engineering drawings
  • Strong understanding of inspection methods and metrology best practices
  • Reliable, detail-oriented, and able to collaborate across engineering and manufacturing teams

Preferred (Not Required)


  • Experience supporting robotics or electromechanical assemblies
  • Experience with automated inspection or vision systems
  • Knowledge of NADCAP-controlled processes
  • Familiarity with Measurement System Analysis (MSA) per AIAG guidelines
  • ASQ certifications such as CQE, CQT, or CMQ/OE
  • Experience supporting defense or military manufacturing programs

Why Engineers Like Working Here

Engineers choose ZYCI because:



  • They work on advanced aerospace and robotics technology
  • The shop operates with modern CNC equipment and advanced inspection systems
  • Projects support high-precision, mission-critical manufacturing
  • Teams collaborate closely between engineering, machining, and quality
  • The environment values technical expertise, craftsmanship, and problem solving
  • There are opportunities to grow into senior engineering, technical leadership, and advanced metrology roles

Pay, Benefits & Schedule

Pay Range: $90,000 – $120,000 per year (DOE)


Benefits:



  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • Paid holidays
  • Professional development and training opportunities

Schedule:



  • Monday – Friday
  • Day Shift
  • Standard full-time schedule

Apply

Interested candidates can apply directly through hireCNC.


Apply Now or Save This Job to return later.

Not Specified
Project Engineer – Recovery & Power Services (Lime Kiln & WLP Systems)
🏢 ANDRITZ
Salary not disclosed
Alpharetta, GA 1 week ago

About ANDRITZ

Every day, ANDRITZ continues to deliver successful, innovative solutions to customers globally. We stay at the forefront of modern engineering technologies and partner with clients in industries that shape the future of the world we live in.


About the Role

The Project Engineer is a technical, field‑focused engineering role supporting ANDRITZ White Liquor Plant (WLP) and lime kiln systems. This position is ideal for early–mid career engineers who enjoy solving mechanical/process problems, working hands‑on in industrial environments, and supporting customers with diagnostics, service, and upgrade opportunities.

This role is focused on technical and field engineering support and does not include commercial project ownership. If you’re a mechanically minded engineer who loves mills, equipment, and fieldwork this is your job.


What You’ll Do (Key Responsibilities)

Technical & Field Engineering

  • Perform diagnostics, inspections, alignments, and troubleshooting on lime kilns and WLP equipment.
  • Develop expertise in kiln analysis software and technical diagnostic tools.
  • Provide hands‑on field service support and advisory assistance during outages or shutdowns.

Customer-Facing Technical Support

  • Support customer teams to identify equipment issues, performance concerns, and upgrade opportunities.
  • Partner with Service Account Managers to strengthen customer relationships and provide technical clarity.
  • Present ANDRITZ solutions, services, and upgrade options with a focus on lime kiln and WLP systems.

Engineering Coordination & Collaboration

  • Work closely with engineering, field service, and global product teams (including teams in Finland).
  • Provide technical input to support project scopes, service recommendations, and product development needs.
  • Communicate clearly with customers and internal stakeholders at all organizational levels.


Who Thrives in This Role

You’ll be successful as a Project Engineer if you are someone who:

  • Enjoys hands‑on technical work in industrial environments
  • Likes solving real‑world equipment and process problems
  • Communicates well with mill teams and technical colleagues
  • Can balance field tasks, engineering activities, and customer support
  • Is curious, self‑driven, and excited to grow within a specialized technical area

This role also provides a strong development path toward senior technical expert roles or future project management positions.


What You Bring (Qualifications)

Required

  • Bachelor’s degree in Mechanical or Chemical Engineering, OR 3+ years relevant experience in:
  • – equipment design
  • – pulp & paper mill operations
  • – maintenance/reliability
  • – technical field service
  • – project execution
  • Strong initiative, self‑management, and the ability to work across multiple tasks.
  • Excellent communication skills (written, verbal, and client-facing).
  • Proficiency with MS Office tools (Word, Excel, PowerPoint, Outlook, Teams).

Preferred

  • Experience with lime kilns, recausticizing, or related thermal/mechanical systems.
  • Familiarity with AutoCAD or other drafting/design tools.
  • Field service or industrial equipment troubleshooting experience.


Travel

  • Ability and willingness to travel 25–50% across the U.S. and Canada.


Work Environment & Physical Requirements

  • Work performed in office/hybrid and industrial mill settings.
  • Exposure to heat, noise, dust, fumes, and PPE‑required areas.
  • Ability to sit, stand, walk, bend, climb, and lift up to 25 lbs.
  • Must maintain visual acuity, mobility, and stamina for fieldwork activities.
  • All tasks may be performed with or without reasonable accommodations.


Why Join ANDRITZ

This role offers the opportunity to:

  • Build deep technical expertise in lime kiln and WLP systems
  • Work hands‑on in mills and industrial environments
  • Grow into senior engineering or project leadership tracks
  • Contribute to problem‑solving work that directly impacts mill performance
  • Be part of a collaborative, knowledgeable global engineering team


Ready to Apply?

If you’re a technically strong, hands‑on engineer who enjoys field work, equipment diagnostics, and supporting customers, we’d love to talk to you.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Not Specified
Project Manager (Mechanical or Chemical Engineering)
🏢 ANDRITZ
Salary not disclosed
Alpharetta, GA 1 week ago

Job description: Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.


EDUCATION AND EXPERIENCE

  • B.S. degree in Engineering or equivalent work experience.
  • Minimum ten years experience in recovery and/or power boiler project execution.
  • Boiler operational experience is a plus.
  • Demonstrated project management abilities (schedule, budget, quality, customer satisfaction).
  • Ability to communicate effectively in English. Other languages are a plus.
  • Fluent in Word, Excel, Outlook, and MS Project. Familiarity with AutoCAD is a plus.
  • Ability to manage several projects in different phases at one time.
  • Ability to create strong effective teams and create sense of urgency as required.

PRINCIPAL DUTIES

Major responsibilities are listed but not necessarily limited to the following duties.

  • Overall responsibility for project activities, both technical and commercial.
  • Develop and manage schedules for assigned projects as part of project team.
  • Develop and manage budgets for the projects with project team members that are both local and remote.
  • Control the projects according to documented procedures.
  • Plan and coordinate with engineering personnel for completion of designs.
  • Manage the timely production of project deliverables and milestone dates.
  • Negotiate technical and commercial contracts with sub-suppliers along with the purchasing groups.
  • Monitor the deliveries from sub-suppliers for schedule & quality compliance.
  • Communicate & coordinate with customers at multiple levels throughout project.
  • Analyze and effectively address project quality costs and customer complaints in a timely manner.
  • Issue monthly status reports on projects.
  • Work through project issues while maintaining positive relationships with customers.

This position requires some amount of travel primarily within North America


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Not Specified
Senior Support Engineer
Salary not disclosed
Alpharetta, GA 1 week ago

Senior Support Engineer (X86 Server Focus)

Location: Alpharetta, GA — On-site, 5 days/week


The Senior Support Engineer provides advanced Level 2–3 technical support for Evernex’s hardware maintenance services with a primary focus on X86 server platforms across multiple OEM environments. This role supports complex technical issues, contributes to service improvement initiatives, and ensures high levels of operational performance and customer satisfaction.

The position requires strong technical expertise, an analytical mindset, and a commitment to delivering consistent, high‑quality support. The ideal candidate is open‑minded, adaptable, and willing to participate in training to expand their skills across additional products and technologies beyond their current knowledge base.


Key Responsibilities


X86 Server Support & Service Execution

  • Deliver L2–L3 technical support for X86 server platforms across OEMs such as HPE, Dell/EMC, IBM/Lenovo, Supermicro and others.
  • Maintain and expand Evernex’s supported X86 server product list.
  • Support the transition of outsourced service activity to internal Evernex capabilities where appropriate.
  • Assist in evaluating and onboarding backend support partners and field delivery partners.
  • Take part in the engineering standby/on‑call rotation in the future.


Advanced Technical Support

  • Handle escalated technical issues involving X86 server hardware from diagnosis through resolution.
  • Serve as a highly skilled resource for troubleshooting and root‑cause analysis.
  • Provide knowledge sharing and situational guidance to other technical team members when appropriate.
  • Support sales engineering requests when assigned.
  • Maintain lab environment for diagnostics, testing, training, and validation activities.
  • Develop and maintain Standard Operating Procedures (SOPs) relevant to hardware service delivery.


Client Satisfaction & Service Excellence

  • Support SLA achievement and response-time targets.
  • Deliver reliable, consistent service to strengthen customer retention.
  • Communicate clearly and professionally with clients, partners, and internal teams.


Qualifications

  • Two-year degree or 3+ years of relevant hardware, field service, or enterprise technical support experience with multi‑OEM exposure. Preferred Bachelor’s degree or 5+ years of progressive enterprise hardware support experience
  • 3+ years supporting X86 server hardware in field service, enterprise operations, or OEM/TPM environments.
  • Experience supporting multiple OEM platforms (HPE, IBM/Lenovo, Dell/EMC, etc.).
  • OEM or TPM field support experience and/or remote technical support experience for X86 server or storage environments.
  • Ability and willingness to learn additional products outside current skillset, including participation in structured training programs.
  • Strong diagnostic and root‑cause analysis skills for X86 server hardware.
  • Clear, effective communication skills—written and verbal.
  • Ability to interpret OEM error codes, utilize knowledge bases, and apply effective troubleshooting methodologies.
  • Strong organizational and analytical skills with the ability to prioritize multiple tasks.
  • Ability to lift up to 50 lbs. and work within client data center environments when needed.
  • Demonstrated openness to learning, development, and expanding technical expertise.


Working Conditions

  • Standard schedule: Monday–Friday, 8am–5pm, with occasional extended hours, unimpeded travel, or weekend work.
  • Work performed in office and climate‑controlled client environments.
Not Specified
Travel and Expense (T&E) Program Analyst, Shared Services
🏢 CRH
Salary not disclosed
Alpharetta, Georgia 1 week ago

Job ID: 520790

CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.

Job Summary

We are seeking a skilled and experienced AMAT SSC Travel and Expense (T&E) program Analyst to support our Shared services. This role involves Concur expense solution administration and partner with management in ensuring adherence to the Company's Corporate Card Policies and Procedures. The Corporate card analyst manages the configuration of the Concur rules to support operations, resolution of escalated T&E program issues, communications to end users, and active participation in all related strategic projects. As a subject matter expert, the ideal candidate supports new process implementations to completion and improve the customers' experience.

What Procure-to-pay (P2P) does

(P2P) streamlines the process of processing invoices, ensuring suppliers are paid efficiently and managing the Travel and Expense program. By centralizing accounts payable functions, it fosters consistent standards, improved compliance, and enhanced visibility across an organization. P2P empowers the organization to reach a high level of efficiency while minimizing errors and enhance vendors and internal customer experience. Furthermore, the Shared Service P2P department can leverage data analytics for better decision-making, optimizing overall financial and operational performance.

What Shared Services Does

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency.Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence. SSC's primary functions include:

  • O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
  • R2R (Record-to-Report): Enables robust financial reporting and accounting.
  • P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense Program.
  • Center of Excellence: Drives innovation and continuous improvement.
  • Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.

Key Responsibilities

  • Sustain a culture of continuous improvement to deliver effective and efficient travel and expense administration.
  • Use proper analytical tools to monitor, analyze and investigate inefficiencies or process failures to develop and propose improvement implementations.
  • Monitor proper T&E controls as well as key operational management controls.
  • Propose concrete action plans to Management regarding training needs based on the frequency of problem types, audit findings, and inquiries from cusstomers. Also, deliver feedback on suggested policies and procedures to gain efficiencies and overall compliance with expense management tools and platforms.
  • Provide guidance and training to card holders and Concur users as needed. Support them with any expense reporting issues. Questions must be handled with diplomacy, friendliness, accuracy, timeliness, and confidentiality.
  • Provide necessary reports and analyses to management, conduct sensitive investigations, and enforce compliance with Travel and Expense company policies.
  • Support external audit efforts and maintain familiarity with SAP elements (e.g., chart of accounts, profit center and cost center hierarchies).
  • Remain abreast of best practices and trends relevant to corporate card administration, shared services, and related technologies.

Qualifications

  • Bachelor's degree in accounting or related field preferred.
  • Minimum 2 years of experience with SAP Concur administration.
  • Minimum 3 years of experience in working within Corporate Card functions in a Shared Service.
  • Proven track record in delivering high levels of customer service.
  • Excellent communication and leadership skills.
  • Strong problem-solving abilities and strategic mindset.
  • Familiarity designing and standardizing processes, preferably transactional activities
  • Working knowledge of the building products/construction industry preferred
  • Ability to navigate competing priorities from various stakeholders and make decisions while maintaining collaborative culture.
  • Solution-oriented consensus builder, and trusted partner across the organization

Work Environment

  • Hybrid role with flexible work options, requiring some in-person presence.
  • Normal office working conditions with a quiet noise level.
  • Able to communicate by telephone and in person.
  • Able to use a computer for word processing, email communication, and document preparation.
  • May require sitting for extended periods.

Location

  • Hybrid - 3 days in office. 100% in office during transition.

What CRH Offers You

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

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