Information Technology For Development Jobs in Redmond Remote

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role for Seattle or Kitsap County, WA. Candidates currently living in this location or willing to self-relocate are encouraged to apply.

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• High School Diploma or General Equivalency Diploma required.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• US military experience through military service or a military spouse/domestic partner

• 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)

• Prior experience adjusting property claims using virtual technologies

• Prior property field adjuster experience handling DWG, APS and ALE adjustments

• Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Xactimate Level 1 and/or Level 2 certification

• Prior deployments in support of catastrophes

• Currently hold an active Adjuster License

• Currently reside within or have the ability to self-relocate to Seattle or Kitsap County, WA

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role for Seattle or Kitsap County, WA . Candidates currently living in this location or willing to self-relocate are encouraged to apply.

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• High School Diploma or General Equivalency Diploma required.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• US military experience through military service or a military spouse/domestic partner

• 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)

• Prior experience adjusting property claims using virtual technologies

• Prior property field adjuster experience handling DWG, APS and ALE adjustments

• Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Xactimate Level 1 and/or Level 2 certification

• Prior deployments in support of catastrophes

• Currently hold an active Adjuster License

• Currently reside within or have the ability to self-relocate to Seattle or Kitsap County, WA

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Position Title: Lead, Content Marketing (Growth)

Location: Bellevue, WA

Position Type: Regular, Full-Time

Who we are:

Roundglass is a wholistic wellbeing company working to empower healthier lives, stronger communities, and a more sustainable world. That w in wholistic is there for a reason: We believe true wellbeing spans the whole human experience, from how we care for ourselves to our connections with others and the planet.

This philosophy shapes both what we build and how we work. We’ve created an environment where supporting people’s whole selves fuels their most meaningful work.

Roundglass creates real-world impact through two core pillars:

Through the Roundglass Living platform, we deliver personalized wellbeing guidance rooted in science. The Roundglass Living app helps people develop habits that last through breathwork, meditation, movement, nutrition, music, and more.

Roundglass Giving is our nonprofit arm, driving our philanthropic vision, including a collection of initiatives championing youth development, women’s equity, and environmental stewardship. We’re on a mission to transform communities by tackling systemic challenges and unlocking human potential.

If you’re passionate about the role wellbeing plays in people’s lives and want to contribute to a culture that embodies the change we’re creating, we’d love to meet you.

About the role:

We're seeking an exceptional Content Lead, Marketing, to own all marketing content and serve as the brand voice architect for our wellbeing platform. In this strategic role, you'll develop and maintain foundational marketing language, messaging frameworks, and content standards that drive brand awareness and user acquisition across all audiences and channels.

You'll create comprehensive marketing content spanning digital platforms, PR materials, advertising copy, and thought leadership pieces that resonate with diverse audiences globally. This role requires both brand building expertise and performance marketing acumen, ensuring all content drives measurable business results while maintaining brand consistency.

As the marketing content authority, you'll establish core messaging that other teams adapt for their specific needs while ensuring complete alignment across all content functions.

What you’ll do:

Brand Strategy & Content Development

• Own company-wide marketing content including messaging frameworks and brand positioning
• Develop foundational brand language that scales across teams and initiatives
• Translate company philosophy into accessible, resonant messaging for diverse audiences.

Multi-Channel Content Creation

• Own social media content creation across platforms
• Oversee content writers and establish content standards
• Develop email marketing campaigns and website content
• Create PR materials and external marketing content

Performance & Optimization

• Work with analytics teams on performance measurement and optimization
• Create comprehensive reports on brand impact and content performance
• Optimize content for SEO and user acquisition
• Make data-driven decisions to improve content effectiveness

Cross-Functional Leadership

• Ensure alignment across all content functions and teams
• Partner with product and design teams on content strategy
• Coordinate global content initiatives and cultural adaptation

Skills & Qualifications:

• 8+ years of proven experience in marketing content creation and brand management
• Expertise in health/wellbeing marketing with understanding of regulatory requirements
• Demonstrated success driving brand awareness and user acquisition through content marketing
• Portfolio showcasing successful marketing campaigns across multiple channels
• Exceptional writing and creative skills across all marketing formats
• Experience with both brand building and performance marketing strategies
• Advanced proficiency with marketing technology platforms and optimization tools
• Strong understanding of social media, email marketing, and digital advertising
• Experience working across global markets and diverse audiences
• Analytical skills to measure and optimize content performance
• Knowledge of PR, media relations, and thought leadership development
• Experience managing content teams and external partnerships
• Strong collaboration skills across multiple stakeholders
• Self-motivated individual contributor who thrives in fast-paced environments

Pay & Benefits:

The anticipated salary range for this position starts from $130K yearly. Actual pay will be based on job-related skills, experience, location, and internal equity, as permitted by Washington State law. Certain roles may be eligible for a bonus/incentive.

Roundglass benefits may include: 120 hours PTO to start (increases with tenure), 9 paid federal holidays + 1 floating holiday, bereavement (up to 3 days), jury duty (up to 2 days), medical/dental/vision (PPO/HSA with employer contribution), EAP (Standard), pet insurance, employer-paid basic life/STD/LTD, and a 401(k) with employer match up to $5,000/year.

Benefits vary by employment type and work location; some benefits may not apply to part-time roles or positions outside the U.S

Why Roundglass:

Roundglass was built on the vision that wellbeing should be at the very center of our life journey. We are reimagining how the world experiences wellbeing and how companies (like our own) support the wellbeing of their people.

We’re a group of talented, socially-conscious, gritty, innovators using technology and human energy to create a vibrant wellness ecosystem. Together, we’ve built an amazing community and we are always looking for people who share our passion.

To learn more, visit our Website, Facebook, Instagram and LinkedIn.

"Roundglass values diversity and is committed to providing equal opportunities. We do not discriminate against race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We will provide reasonable accommodation to individuals with disabilities who need assistance applying for a job. Please contact for more information.

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment."

City of Kirkland

$105,059.34 - $137,078.61 Annually

Kirkland, WA

Full-Time

202100644

Finance & Admin. - Deputy Director Management

02/24/2026

Continuous

Exempt

MAC

The Financial Operations Supervisor, under the general direction of the Deputy Director of Finance & Administration, leads and directly supervises the daily operations of the city's centralized purchasing functions, accounts payable, accounts receivable, and mail services.

Considered a working supervisor, the Financial Operations Supervisor ensures that tasks within the operations division are completed accurately and timely, according to established standards. This position oversees the development and implementation of policies, procedures, and goals, and is responsible for supervising staff, evaluating, assigning tasks, and balancing workloads.

Distinguishing Characteristics: The Financial Operations Supervisor is well-versed in the functional areas overseen and provides technical support to staff. This position oversees multiple functions within financial operations, but differs from the Financial Operations Manager position, which manages the division, prepares recommended division budget, and determines resources needed to accomplish program goals. The incumbent operates with considerable autonomy and independent judgment.

Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Supervises the day-to-day activities of financial operations staff assigned to purchasing, accounts payable, accounts receivable and mail services.
• Supervises subordinate personnel, including motivating, training, and delegating assignments; monitoring performance; conducting performance evaluations; taking disciplinary/corrective action; recommending salary increases and promotions; and recommending hirings and terminations.
• Monitors and interprets changes in applicable laws, regulations, and technology that may affect departmental operations. Develops, analyzes, and implements policy and procedural changes after approval; monitors for compliance.
• Evaluates various financial operations functions to improve customer service, productivity, and efficiency, and assists with work-related issues that cannot be addressed by staff; performs research as needed.
• Oversees the purchasing function including the citywide procurement of goods and services, the issuance of purchase orders and contracts, the preparation of bids, cooperative purchase agreements with other public agencies, the surplus program, and the purchasing card program.
• Assists with the development and execution of various types of interlocal cooperative agreements including mutual aid agreements.
• Supervises the operations of accounts receivable and accounts payable and serves as backup to staff as needed. Manages vendor and customer relations, setups, inquiries, and approvals related to quotes, wage rates, taxes, and billing. Ensures accurate record-keeping and efficient processing of payments, invoices, refunds, and customer billing for various taxes and fees.
• Collaborates with internal customers, managers, and directors to provide strategic procurement, contracting, and program support to fulfill adopted strategic priorities.
• Ensures that all city expenditures adhere to purchasing policy, procedures and applicable procurement law. Ensure accountability, compliance, and consistent interpretation and application with all current and applicable state and federal laws, agency policies and procedures, rules, and regulations.
• Serves as the primary contact on procurement issues for federal and state auditors on annual audits. Responds to questions regarding procurement policies, compliance with laws and regulations, internal controls, variances, exceptions, and procurement methods and procedures.
• Solves complex technical and managerial problems utilizing an understanding of intra- and inter-departmental relationships where no precedent exists.
• Provides leadership and guidance to departmental staff in proper work methods and procedures; reviews multi-departmental activity for accuracy and compliance.
• Reviews and audits payment and billing entries, proactively resolving discrepancies. Provides leadership and guidance to the team on best practices, ensuring full compliance with GAAP. Addresses challenges promptly, ensuring adherence to policies and procedures.
• Provides guidance and expertise to departments and city staff in the interpretation of purchasing requirements and procedures as prescribed by state and federal agency regulations, grant stipulations, and City policy. Recognizes and assesses strategic and operational risks and opportunities and addresses them appropriately during the procurement and contracting process.
• Fosters a positive and supportive work environment; promotes diversity, equity, inclusion, and belonging in the workplace, contributing to an environment of respectful living and working in a multicultural society.

• Presents procurement-related agenda items at City Council meetings.
• Performs duties of assigned staff as needed.
• Performs functions as assigned in the City's emergency response plan in the event of an emergency.

Why Kirkland?

Ranked as one of the most livable cities in America, Kirkland is an attractive and inviting place to live, work, and visit. We have big city vision while maintaining a small-town, community feel. If you are a candidate with the desire to join an organization looking to innovate into the future, the City of Kirkland is the place for you!

If you ask our employees why they love where they work, they will tell you about the great people, work environment, supportive leadership and City Council, and fearless innovation.

We also invest in you!

Competitive Wages: We strive to maintain competitive compensation packages and work to provide wages that meet the knowledge, skills, and abilities of our employees.

Awesome benefits: The City offers benefits that are unmatched by most other employers. Please click on the benefits tab above to view more details.

Childcare Programs: To help address the challenge of finding reliable childcare, the City of Kirkland has reserved spots for City employees at local and regional providers, available at a discount. New employees gain access to Kirkland's reserved spots as soon as they start employment. Learn more!

Training and Career Development: The City of Kirkland believes in developing it's employees. You will have access to training opportunities designed for career development and advancement based on your position, skills, and interests.

• Knowledge of governmental procurement principles, methods, practices, techniques, and procedures.
• Knowledge of applicable federal, state, and local laws, codes, regulations, and grant requirements related to assigned activities, including procurement, contracting, disposal of surplus, and Washington public works bid laws.

• Ability to analyze and reconcile general or subsidiary ledger for validity and accuracy.
• Ability to use and administer automated financial management systems and advanced proficiency in the use of personal computer software, including word processing, spreadsheet, database, report writing, and presentation graphics programs.

• Ability to attract, retain, motivate, lead and supervise professional, paraprofessional, and clerical staff.
• Ability to establish and maintain effective working relationships with a variety of internal and external customers.
• Ability to prepare and deliver presentations to staff, City Council, or community groups.
• Advanced organizational, public relations, problem solving, and communication skills (both verbal and written). Ability to convey ideas and information in writing, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader.
• Comprehensive knowledge of governmental finance practices, principles, procedures, regulations and techniques, with the ability to interpret and explain these rules, legal requirements and policies and develop effective internal practices.
• Ability to communicate policy and procedures to a variety of staff.
• Ability to keep abreast of changing laws, codes and regulations that will impact the division's policies and procedures and incorporate into existing ones.

Minimum Qualifications:

• Education: Bachelor's degree in business administration, purchasing and materials management, business law, public administration, or closely related field.
• Experience: 5 years' experience in purchasing and accounts payable/accounts receivable, preferably in the public sector. 2 years' experience in a supervisory position preferred.
• Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above.

• Preferred certification in one of the following: Certified Professional Public Buyer (CPPB), Certified Public Procurement Officer (CPPO), or Certified Purchasing Manager (CPM).

Physical Demands and Working Environment

• Work is conducted in a typical office setting. Position typically requires extended periods of sitting while performing keyboard operations.
• Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• The noise level in the work environment is usually moderately quiet.

Position requires a resume and cover letter for consideration of application. Please note how you meet minimum qualifications within the cover letter. Applicants who are selected for next steps in the hiring process will be invited by phone or e-mail. Candidates are encouraged to apply at the earliest possible date as screening, interviewing, and hiring decisions will be made through the recruitment period, until such time as the vacancy is filled. Position is open until filled, with first review of applicants made by 15th day of original posting.

The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call or Telecommunications Device for the Deaf at 711.

• Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
• Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
• Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
• Provide sprint summaries and milestone updates to business and technical stakeholders
• Coordinate with business users to manage testing, feedback cycles, and feature rollouts

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Remove blockers and support the team to maintain delivery momentum
• Monitor team velocity, sprint health, and workflow improvements
• Promote Agile best practices and foster a collaborative team environment
• Support the Product Owner with sprint goals and stakeholder alignment

• 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
• Strong experience with enterprise websites and digital marketing platforms
• Hands-on expertise with Adobe Experience Manager (AEM) is required
• Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
• Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
• Strong understanding of Agile/Scrum methodologies
• Experience using Azure DevOps or similar backlog management tools
• Ability to write clear user stories and define acceptance criteria
• Excellent communication and stakeholder collaboration skills
• Agile certification (CSM, PSM, etc.) preferred

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)

Title: Lead Software Engineer - AI Application Platform

Mode of interview 1 round in person

Location: Must be in Charlotte, NC to work Hybrid Model

Main Skill set: Python, AI and Angular

Description:

Lead Software Engineer - AI Application Platform

The Opportunity

We are seeking a Lead Software Engineer to guide the architectural development and execution of the client, a sophisticated AI-powered application generation platform. This role suits a proven technical leader with deep, hands-on expertise across the full software stack who finds enabling a team to build better software deeply satisfying.

You will shape critical systems, mentor senior and junior developers through complex technical decisions, conduct rigorous code reviews across multiple technology domains, and directly influence the platform's trajectory through strategic engineering leadership.

This is for someone who:

• Engages thoughtfully when a junior developer asks targeted architectural questions—because you see an opportunity to shape how someone thinks about systems
• Takes time to explain subtle type-safety issues in code review, understanding that feedback is a teaching moment
• Can present architecture clearly to executives and confidently explain both what we're building and why it matters
• Finds more energy in the code your team ships than in the code you write individually
• Has proven depth across the full stack and a track record of developing engineers into stronger contributors

This is not a single-language codebase. The role requires the ability to make informed decisions on TypeScript design patterns, Python FastAPI architecture, AWS security posture, and Terraform state management in context with one another.

The Platform Challenge

The client is fundamentally a Platform-as-a-Service (PaaS) for dynamic application generation. This differs from building a traditional SaaS product. Rather than building one application, you're building infrastructure that enables users to build their own applications.

What this means architecturally:

• Dynamic Content Generation at Scale: Unlike traditional development where code is fixed, AppGen generates JSON form schemas, validation rules, and UI layouts on demand. The FormBuilder component doesn't know what fields will exist until runtime. The layout engine renders user-designed screens from configuration, not hardcoded templates.
• Multi-Tenant Isolation & Data Segregation: Each user gets their own generated app, potentially deployed to their own AWS environment. The architecture must account for data isolation, namespace management, and cross-tenant security considerations.
• User-Defined Data Structures: Traditional applications are built with predetermined database schemas. AppGen works differently—form structures, field types, and validation rules emerge from user conversations with Claude. This brings engineering challenges: How do you safely execute validation logic that users define? When users modify existing forms that have thousands of submissions, how do you maintain backward compatibility? How do you version schemas?
• Content Rendering, Not Code Generation: Unlike traditional no-code platforms where users drag-and-drop to build, AppGen uses AI instead. Users chat with Claude, Claude generates a form schema, and your platform renders that schema reliably across diverse field types, validation patterns, and workflows. The system renders configurations for immediate use, rather than generating code for later deployment.

Experience that directly transfers:

• You've contributed to or led development of low-code/no-code platforms (visual builders, workflow engines, configuration-driven systems)
• You've worked on SaaS platforms with multi-tenant architecture and understand isolation strategies, rate limiting, and per-customer customization
• You've built dynamic rendering systems that handle unknown/arbitrary schemas at runtime
• You've addressed the unique challenges of treating data configurations as user-created content (form builders, report designers, automation workflows)
• You understand the difference between platform infrastructure and applications built on that infrastructure—and the architectural implications of each

Core Responsibilities

1. Technical Architecture & Systems Thinking (40%)

• Shape architectural decisions across the full stack: How should the component layer handle dynamically generated forms? What's the right approach to validate complex cross-field dependencies in the FormBuilder? What separation of concerns makes sense between the Generator Lambda and the Parent Backend?
• Guide architecture discussions: Help senior developers think through design trade-offs. Should we use NgRx or Angular signals for this feature? When does a new Lambda function become worthwhile given cold-start costs?
• Identify and address system-wide bottlenecks: Work across layers to improve performance. Explore Lambda cold-start optimization, RDS query efficiency, and DynamoDB access patterns.
• Establish patterns and guide consistency: Define coding conventions that work across Python, TypeScript, and Terraform. Help new team members understand the reasoning behind architectural choices.
• What this looks like in practice: You're able to justify architectural decisions with technical reasoning. When someone questions an approach, you can explain the trade-offs you considered. You can write code in multiple languages to validate an approach if needed.

2. Code Review & Technical Guidance (30%)

• Full-stack PR reviews: Review Python FastAPI endpoints and Angular components with equal depth, understanding how they interact.
• Deep technical review: Catch issues thoughtful code review can surface:
• RxJS Observable lifecycle and potential memory patterns in Angular
• Query efficiency and data loading patterns in SQLAlchemy
• Terraform module organization and state management implications
• Type safety and TypeScript coverage gaps
• AWS security and IAM configurations
• Educational feedback: Your code reviews help the team learn. When you identify an issue, reviewees understand not just what changed, but how to think about similar problems in the future.
• Define quality expectations: Work with the team to establish what \"production-ready\" means for this platform and support consistent application of those standards.
• What this requires: Experience reviewing code across teams and multiple languages. You know how to write feedback that resonates—clear, constructive, and focused on helping people improve.

3. Mentorship & Team Development (20%)

• Expand specialist capabilities: Help backend specialists learn to contribute to the forms-engine. Support frontend experts in understanding FastAPI patterns.
• Accelerate junior developers: Pair on complex problems. Explain the reasoning behind patterns like DataState. Connect architectural choices to implementation details and performance implications.
• Identify and address gaps: Recognize when someone is struggling with a technology and provide targeted support—training, pair programming, or guidance through architectural decisions.
• Create growth opportunities: Stretch the team into new areas. A backend engineer working on their first Terraform contribution. A frontend specialist implementing an AWS Lambda authorizer.
• What this requires: Genuine investment in people's growth. You've walked developers through major transitions (generalist to specialist, specialist to full-stack, or into new technology areas). You understand that team strength grows when individuals expand their capabilities.

4. Stakeholder Communication & Technical Leadership (10%)

• Explain to diverse audiences: Translate architectural choices and trade-offs for product managers, executives, and business stakeholders. Connect \"optimizing DynamoDB queries\" to \"improving form submission latency by 30%.\"
• Shape technical direction: Contribute the engineering perspective on feasibility, risk, and what unlocks future capabilities.
• Support release confidence: You understand the code changes, comprehend the risks, and know what to monitor. You can stand behind releases.

Required Qualifications

Technical Skills

Frontend (Production Experience)

• 5+ years of Angular (including handling version migrations, optimizing change detection, and guiding teams through reactive patterns)
• Strong TypeScript skills with generics, discriminated unions, and strict mode
• RxJS depth: You understand hot vs. cold observables, unsubscription patterns, and can identify potential memory issues in reviews
• NgRx state management: You've designed stores at scale, optimized selectors, and evaluated architectural implications
• CSS Grid & Responsive Design: You can assess component hierarchy and layout decisions
• Material Design: You've worked within it and know when and how to extend it

Backend (Production Experience)

• 5+ years of Python (async/await, type hints, data modeling)
• FastAPI production experience: session management, dependency injection, middleware
• SQL and ORMs (SQLAlchemy): You write efficient queries and review them critically
• AWS services: Understanding of Lambda behavior, IAM least-privilege patterns, VPC networking
• REST API design: Versioning, error handling, idempotency
• Testing frameworks: pytest, testing st

We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.

As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.

At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.

Location: Atlanta (Hybrid)/US (remote)

What You’ll Do

As our Sales Representative, you’ll be on the front lines driving our growth:

• Prospect, pitch, and close deals for our AI technology solution such as our chatbot
• Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
• Represent Commercient at meetings, demos, and events across the US
• Gather insights from the market to help shape our product and sales strategy
• Hit and exceed sales targets while growing your career in a fast-moving company
• Travel to several conferences per year in the US

Who You Are

• Sales hunter with a passion for building relationships and closing deals
• Energetic, ambitious, and motivated by results
• AI enthusiast who likes to learn about AI and stays current with the trends
• Comfortable meeting clients and thriving in a dynamic, less-structured environment
• Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
• 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
• Familiarity with Salesforce, HubSpot, or ERP ecosystems
• Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
• Consultative, high-EQ selling style with technical curiosity
• Comfortable engaging at C-level and VP-level
• Self-starter with strong pipeline discipline and storytelling ability
• Excited about shaping a next-generation AI sales motion
• Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
• Comfortable working independently in a remote team environment
• Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.

Not for you if: you dislike rejection or ambitious goals.

Why Join Us?

• Be a key player in our expansion — your impact is direct and visible
• Work closely with founders and an international team
• Learn and grow in a tech-driven, fast-moving environment
• We have an engaging, collaborative culture focused on succeeding together

Compensation & Perks

• Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
• Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
• Comprehensive Benefits Package
• 401k program with generous company match
• PTO
• Hybrid role based in Atlanta, GA with fully remote option for US-based candidates

About Commercient

Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.

Why Work With Us

• Work remotely with a diverse, supportive, and fun global team
• Be part of an innovative company that embraces cutting-edge technology
• Enjoy learning and development opportunities to grow your career
• Flexible work-life balance and an environment where ideas thrive

Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.