Information Technology For Development Jobs in Providence

Hiring: Technical Program Manager (Zscaler) – Remote

We are looking for an experienced Technical Program Manager (TPM) with strong expertise in Zscaler technologies to lead security programs and support enterprise Zero Trust initiatives.

Location: Pawtucket, RI (Remote option available)

Duration: 6 Months

Key Responsibilities

• Lead end to end delivery of Zscaler related programs aligned with business objectives

• Manage program roadmap, timelines, risks, and stakeholder communication

• Oversee deployment and integration of Zscaler solutions across enterprise environments

• Ensure compliance with security standards and regulatory requirements

• Partner with IT, Security, and business teams to drive Zero Trust initiatives

Required Skills

• 7+ years experience in Technical Program Management or Cybersecurity leadership

• Strong hands on experience with Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA)

• Solid understanding of Zero Trust architecture, IAM, and cloud security

• Knowledge of networking concepts such as VPN, proxy, and firewalls

• Strong communication and stakeholder management skills

Preferred

• Certifications such as CISM, CISSP, PMP, or Zscaler Certified Professional

• Experience with AWS, Azure, or GCP and DevSecOps practices

Company Description

 Marathon Construction and Development, founded in 1998, is dedicated to delivering sustainable building solutions and exceptional project management for clients. With a focus on holistic development, Marathon specializes in creating multifamily housing paired with supportive services to foster community growth. The company prides itself on providing end-to-end support, ensuring projects are completed efficiently, on budget, and to the highest standards of client satisfaction. As a full-service provider, Marathon offers consulting, space planning, design, construction, budget management, and operational program development.

We are seeking a motivated, experienced On-Field Assistant Project Manager to work with our Project Management Team. This is a Full-Time On-site position in the Providence/West Warwick, RI Area.

Job Responsibilities:

• Collaboration with Project Manager in estimating, and bidding potential projects
• Assist in maintaining project schedules across multiple projects
• Preparing contracts, submittals, potential change orders, and AIA requisitions
• Communicating with clients, subcontractors, inspectors, and architects
• Creating purchase orders for vendor material purchases
• Procuring, and ensuring validity of certificates of insurance, and W9s from subcontractors
• Coordinating weekly project meetings with key stakeholders
• Preparing weekly meeting minutes for Project Manager review
• Perform additional assignments per supervisor’s direction
• Management of Jobs within ProCore

Qualifications:

• Candidates must have a minimum of 1 years’ experience in the field
• A bachelors from an accredited College or University a plus, but not required
• Experience with Microsoft Office Suite
• Experience with project scheduling software such as Microsoft Project, or ProCore
• Familiarity with AIA contract, and requisition templates
• Ability to read architectural plans, and specifications
• Construction project accounting experience a plus
• Superior communications skills both digitally, and in person
• High attention to detail
• Excellent follow up skills, and determination
• The right person will have a positive, team-oriented attitude, and a desire to learn new skills and conquer new challenges

Company Description

Marathon Construction and Development, founded in 1998, is dedicated to delivering sustainable building solutions and exceptional project management for clients. With a focus on holistic development, Marathon specializes in creating multifamily housing paired with supportive services to foster community growth. The company prides itself on providing end-to-end support, ensuring projects are completed efficiently, on budget, and to the highest standards of client satisfaction. As a full-service provider, Marathon offers consulting, space planning, design, construction, budget management, and operational program development.

Role Description

This is a full-time on-site Superintendent role based in Providence and West Warwick, RI. The Superintendent will oversee and manage daily operations at construction sites, ensuring projects are delivered on time, on budget, and in accordance with quality standards. Responsibilities include coordinating with subcontractors and project teams, monitoring schedules and budgets, enforcing safety protocols, inspecting work progress, resolving issues as they arise, and maintaining clear communication with stakeholders throughout the project lifecycle.

Qualifications

• Extensive knowledge of construction processes, methods, and materials, including building codes and regulations
• Strong project management and organizational skills to manage schedules, budgets, and resources effectively
• Experience with supervising subcontractors, coordinating trades, and managing on-site activities
• Familiarity with safety protocols and a commitment to maintaining a secure work environment
• Excellent communication and leadership skills to coordinate with project teams, clients, and stakeholders
• Proficiency in construction management software and basic computer skills
• Bachelor’s degree in Construction Management, Engineering, or related field preferred
• General Contractor’s License or equivalent certification is a strong advantage
• Proven ability to work effectively on-site in an active construction environment

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Business Development Sales Associate:

As a Business Development Sales Associate, you will play a pivotal role in driving our business expansion through prospecting, cold calling, establishing new relationships, and closing deals that align with our solutions.

Job Responsibilities:

1. 
   
2. Prospecting and Lead Generation:
   

• 
  
• Conduct thorough market research to identify potential clients and verticals that can benefit from our telecommunications technology solutions.
  
• Utilize various channels, including social media, industry events, and networking, to identify and generate new leads.
  
• Collaborate with the marketing team to leverage inbound leads and nurture them through the sales funnel.
  

1. 
   
2. Cold Calling and Outreach:
   

• 
  
• Initiate outbound calls and emails to key decision-makers in target organizations.
  
• Craft compelling and tailored value propositions to pique interest and engage prospects in meaningful conversations.
  
• Effectively communicate the benefits and unique selling points of our telecommunications technology solutions.
  

1. 
   
2. Establishing New Business Relationships:
   

• 
  
• Build and maintain strong, long-lasting relationships with potential clients.
  
• Understand clients' pain points, challenges, and goals, and position our solutions as the ideal answer to their needs.
  
• Develop a deep understanding of the telecommunications technology landscape and the competitive advantages we offer.
  

1. 
   
2. Closing Deals:
   

• 
  
• Lead negotiations and presentations with prospective clients, addressing objections and concerns.
  
• Develop and present customized proposals and solutions that align with the client's specific requirements.
  
• Work collaboratively with internal technical teams to ensure that proposed solutions meet client expectations and technical feasibility.
  

1. 
   
2. Sales Quota Achievement:
   

• 
  
• Meet or exceed monthly and quarterly sales quotas to contribute to the overall revenue growth of the company.
  
• Continuously track and report progress against targets, providing regular updates to the sales management team.
  

1. 
   
2. Utilizing Salesforce:
   

• 
  
• Maintain accurate and up-to-date records of all sales activities, interactions, and deals in Salesforce CRM.
  
• Use Salesforce to manage leads, opportunities, and customer information to facilitate efficient communication and collaboration.
  

Qualifications:

• 
  
• Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience).
  
• Proven track record in sales, with a minimum of 1 year of experience in sales.
  
• Strong prospecting, cold calling, and lead generation skills.
  
• Excellent communication and interpersonal skills to build relationships and engage with clients effectively.
  
• Ability to understand complex technology solutions and translate them into business value for clients.
  
• Proficiency in using Salesforce CRM or similar sales management tools.
  
• Results-driven, self-motivated, and capable of working independently or as part of a team.
  
• Strong organizational skills with the ability to manage multiple leads and opportunities simultaneously.
  

Benefits:

• 
  
• Competitive base salary with uncapped commission structure and quarterly bonus.
  
• Comprehensive benefits package, including health, dental, and retirement plans.
  
• Ongoing professional development and training opportunities.
  
• Annual President's Club Trip
  
• Collaborative and innovative work environment.
  
• Opportunity for career advancement within a rapidly growing company.
  

If you're a highly motivated individual who wants to grow your sales career and have uncapped earnings potential with a fast paced and progressive company, Granite has many opportunities for you.

• 
  
• #LI-GC1
  

#LI-GC1

Friar Violet is a consulting and search firm. This role is for a client, an award winning law firm based in RI.

This leadership role shapes the first impression of our firm and plays a key role in our ongoing commitment to treating every client with dignity, compassion, and exceptional service.

Leadership, Coaching & Team Development

• Lead, motivate, and mentor a large team of hourly Client Acquisition professionals, including remote team members.
• Build a positive, team-oriented culture rooted in empathy, accountability, and extraordinary client service.
• Provide ongoing coaching, call reviews, development plans, and feedback to strengthen performance and service quality.
• Recruit, train, and develop intake staff to support team growth and operational continuity.
• Conduct weekly forecasting, one-on-one performance meetings, and quarterly progress reviews with each representative.
• Partner with the Leadership Team to define intake strategy, staffing needs, and long-term service goals.
• Lead department-specific operational projects that advance efficiency, client experience, and service excellence.

Client Acquisition & Service Excellence

• Oversee all activities related to nurturing new inbound leads and converting qualified leads into new clients for the firm.
• Ensure every caller receives professional, compassionate, and timely service that reflects our firm’s values.
• Monitor and elevate the quality of conversations, documentation, and client interactions.

Operations, Workflow & Process Improvement

• Manage the day-to-day workflow of calls, leads, follow-ups, chats, texts, and emails.
• Maintain consistency in scripts, qualification criteria, follow-up procedures, and compliance practices.
• Implement technology upgrades, process improvements, and efficiency enhancements to support a high-performing intake operation.
• Collaborate with other departments to ensure a smooth and effective new client onboarding experience.

Performance Management & KPI Oversight

• Set, monitor, and report on daily, weekly, and monthly KPIs including:
• speed to answer
• lead response time
• contact rate
• qualified conversions
• QA scores
• productivity and service-level adherence
• Use data to drive performance, staffing decisions, and process adjustments.
• Manage all phases of client acquisition, investigate and resolve any areas of bottle necks, and oversee performance standards for the team.

What You Bring

• BA/BS in Business or related field preferred.
• 5+ years of successful sales, contact center, or client service team management, preferably supervising 10+ staff.
• Proven success meeting or exceeding goals in a service-based or professional services environment.
• Strong leadership and communication skills with demonstrated success motivating hourly teams.
• Deep understanding of CRM systems, intake workflows, and sales/service best practices.
• Highly customer-focused with the ability to anticipate client needs and respond with urgency, care, and professionalism.
• Results-oriented with strong analytical skills and experience managing metrics, pipelines, and forecasting.
• Experience with sales enablement or workflow technology.
• High emotional intelligence with a demonstrated commitment to a client-first approach.
• Law firm or professional services experience is strongly preferred.

Company Overview:

Ocean State Job Lot (“OSJL” or the “Company”) is a dynamic $850+ million general merchandise retailer with a strong foothold across the Northeast and Mid-Atlantic. With over 170 stores currently and ambitious plans to reach 180 locations, OSJL offers exciting opportunities for growth and contribution. We are an opportunity-driven retailer owning over 50% of our operating locations, totaling 8 million square feet, demonstrating our stability and long-term vision. At OSJL, you will be part of a team committed to delivering exceptional value to our customers while driving positive change and a more responsible future for retail within our communities.

Job Description:

The Senior Director of Human Resources and People is a pivotal leadership role at Ocean State Job Lot (“OSJL” or the“Company”), designed for a transformational leader who will architect the Company's future-state human resources and people strategy. More than a functional head, this leader will serve as a strategic thought partner to the Vice President, empowered to influence critical business decisions with data-driven evidence. The core mission is to design the "support center of the future" while leading the company through enterprise-wide change.

This position requires a unique ability to balance this visionary, long-term strategy with the operational excellence of core HR functions, including Total Rewards, Associate Relations, Compliance, and Development. The Senior Director will take full ownership of the talent and succession pipeline and unify a high-performing team under a single vision. This role is ideal for an intrinsically motivated change agent focused on building a human resource and people function that delivers a sustainable competitive advantage for OSJL.

Key Responsibilities:

• Architect and Drive the People Vision: In partnership with the VP of People and Operations, serve as a principal architect of the Company’s forward-thinking strategy. Establish a clear vision for the entire HR function that anticipates the future of work, leveraging data, HR technology, and AI to build a sustainable competitive advantage for the business.
• Lead Organizational Transformation & Design: Critically evaluate the current Company and department structures to lead the transformation of the "support center of the future." Drive initiatives that enhance organizational effectiveness, streamline processes, and align the workforce structure with evolving business goals.
• Own the Talent & Succession Pipeline: Lead the development and implementation of a robust, proactive succession planning process. Champion a culture of internal mobility and leadership development to build a strong talent pipeline at all levels of the organization.
• Unify and Develop a High-Performing Team: Guide a blended team of strategic and operational professionals, unifying them under a single, compelling vision. Focus the team on the most critical priorities through expert coaching, talent development, and mentorship.
• Serve as a Strategic Partner and Challenger: Act as a true thought partner to executive leadership. Use data-driven evidence and deep business knowledge to challenge ideas, advocate for optimal strategies, and influence critical decisions that benefit the long-term health of the Company.
• Ensure Foundational & Operational Excellence: Provide strategic oversight for all core functions, including Total Rewards, Associate and Labor Relations, Performance Management, Payroll, and Compliance. Drive modernization and efficiency in these areas to ensure foundational stability while the future state is being built.
• Lead Change Management & Adoption: Drive organizational transformation by developing and executing communication strategies that foster stakeholder buy-in. Champion the adoption of new processes, technologies, and strategies by ensuring the delivery of effective training, coaching, and support.
• Foster a Positive Associate Relations Climate: Drive a productive and engaging work environment by providing strategic guidance on complex associate matters. Ensure a proactive, consistent approach to labor relations and legal compliance, championing strategies that strengthen the company's direct relationship with its associates.

Qualifications:

• Bachelor Degree or equivalent preferred.
• 10+ years of experience in Operations or Human Resources with a demonstrated track record of success.
• 5 or more years of experience as a senior executive or VP level in a retail or similar company is required.
• Ability to demonstrate proficiency with AI tools.
• Excellent verbal and written communication skills.
• Passion for developing and coaching others.
• SPHR/SCP or Equivalent Preferred
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Thorough knowledge of employment-related laws and regulations.
• Knowledge of and experience with varied human resource information systems.
• Knowledge of Microsoft Office, G-Suite, UKG, Domo, desktop publishing programs, Adobe Creative Suite and an understanding of social media and digital platforms.

Work Environment:

• Work is performed in both a climate-controlled office and warehouse environments; experience with the operational and safety dynamics of a warehouse setting is preferred.
• Works in an office environment remaining stationary at a desk, table, or computer workstation for extended periods of time. Frequently uses near vision for reading and computer tasks.
• Full Office Presence: This role is based in the Corporate Office and requires in-office presence Monday through Friday. Occasional, pre-approved exceptions to work remotely may be granted based on business needs.
• Regular travel necessary to visit stores and attend leadership meetings (travel estimated to be 20% or less).
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Job Purpose and Function:
The Sr. Engineer, R&D Testing and Validation position provides skilled technical insight to enable final product design by building product testing plans, testing prototypes and providing analysis aligned with global product qualification requirements.

In addition, the Getinge Aseptic Solution (GAS) Engineer, works with other internal and external team members to ensure timely and quality testing and data analysis in support of all product commercialization efforts. This is a hands-on position that requires a strong mechanical engineering background.

Key Duties and Responsibilities:
The responsibilities include but are not limited to:

• 
  
• Responsible for completing all R&D protocol generation, test execution, and protocol event reporting.
  
• Lead and complete Design Verification and Validation test planning, execution, interpretation, and reporting.
  
• Design, conduct, and interpret experiments to support all GAS products and technologies, including aseptic Connectors, Fillers, and Filler-related consumable product development, evaluation, and verification.
  

• 
  
• Apply scientific and technical test acumen toward the development of new test methodologies and improvement of existing methodologies, as well execution of test method validations.
  

• 
  
• Provide technical oversight and leadership on matters regarding device testing for all product groups to include R&D Engineering, Quality, Manufacturing/Production, and Regulatory.
  

• 
  
• Identify areas of improvement for test methods by staying current with best practices.
  
• Coach and mentor laboratory technicians or other technical personnel as required.
  
• Coordinate and run project meetings as needed.
  
• Contributes to team effort by accomplishing related duties as requested, such as a Subject Matter Expert to departments outside of business area of primary responsibility.
  

• 
  
• Develop budget and justification for new equipment and upgrades to existing equipment.
  
• Design and execute equipment qualification plans.
  
• Lead special projects as needed.
  
• Perform other projects and duties as assigned by the Program Manager for the overall benefit of the organization
  

Required Skills and Abilities:

• 
  
• Ability to work independently and perform all necessary testing procedures in a timely manner
  
• Excellent problem solving and analytical skills
  
• Excellent organizational and planning skills with a solid attention to detail
  
• Effective communication skills and excellent interpersonal skills
  
• Open and collaborative working style; must be comfortable working in an environment where ideas are shared
  
• and challenged
  
• Ability to stay focused on the requirements of the customer and process controls
  
• Being accountable and willing to hold others accountable
  

Education and Experience:

• 
  
• Bachelor's degree in mechanical engineering, biomedical engineering, or similar technical discipline required
  
• Minimum of 5 years of experience testing and validation of new products in development
  
• Excellent mechanical aptitude or skill such as working knowledge of pumps, motors, valves, materials, etc. to be able to assemble machine components, troubleshoot, repair and calibrate equipment
  

• 
  
• Knowledge of microfluidics and interaction with mechanical forces
  
• Basic math (algebra) skills
  
• Proficient in Microsoft Office
  

Physical Requirements:

• 
  
• Employee is required to sit, stand, walk, and move around the facilities to include the lab/testing areas
  
• Must be able to use a variety of equipment to complete tasks
  
• May be exposed to moving mechanical parts and areas where electrical current is present
  
• Must be able to lift up to 30 pounds
  
• Must travel as required to customer sites, training events, trade shows, etc.
  
• Estimated domestic and international travel of up to 20%
  

Salary range: $106,000 - $133,000 depending upon experience + 10% bonus target.

#LI-LG1

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Benefits at Getinge:

At Getinge, we offer a comprehensive benefits package, which includes:

• 
  
• Health, Dental, and Vision insurance benefits
  
• 401k plan with company match
  
• Paid Time Off
  
• Wellness initiative & Health Assistance Resources
  
• Life Insurance
  
• Short and Long Term Disability Benefits
  
• Health and Dependent Care Flexible Spending Accounts
  
• Commuter Benefits
  
• Parental and Caregiver Leave
  
• Tuition Reimbursement
  

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

About Plum Dental Group (“Plum”) 

Plum is a dynamic, high growth Dental Partnership Organization (DPO) with 30+ locations in RI and eastern CT supporting over 350 total employees. The Company's affiliated dental practices provide comprehensive general, specialty and cosmetic dental care to over 80,000 patients annually. As a DPO, we are responsible for managing all administrative support functions of the dental practices including marketing, facilities, HR, insurance, accounting, billing, etc. so that dentists can focus on treating patients and not have to worry about the nuts and bolts of running or maintaining a practice. 

The Opportunity 

The Senior Manager, Program Management is an execution and governance partner to the Executive VP of Operations and the Operations leadership team. This role translates strategy into clear plans, drives portfolio discipline, and runs the operating rhythm (cadence, content, follow-through) that keeps priority deliverables organized, visible, and on track. 

This person is a strong program/project leader with high stakeholder EQ, able to influence without authority across State Directors, Senior Practice Managers, and cross-functional partners (HR, Finance, Facilities/Technology, Marketing, Training & Development, Specialty, Integrations). 

Key Responsibilities: 

Operating Rhythm & Governance  

• Own and continuously improve the Operations operating rhythm (weekly leadership huddles, workstream cadences, monthly reviews, quarterly planning). 
• Build agendas, pre-reads, and facilitation plans that are decision-oriented and action-driven. 
• Maintain a decision log, action tracker, and escalation paths; ensure closure and accountability. 
• Standardize meeting expectations (purpose, pre-work, outputs, owners, due dates). 

Program & Portfolio Management  

• Run a “PMO-lite” across Ops priorities: roadmap, milestones, dependencies, resource constraints, risks/issues, and mitigations. 
• Establish clear project fundamentals: charters, timelines, RACIs, stakeholder maps, communication plans, and adoption plans. 
• Drive consistent status reporting and executive-ready summaries (what changed, what’s stuck, what’s needed). 
• Partner with Ops leaders to keep deliverables organized and on-time—flagging risks early and driving cross-team resolution. 

Leadership Team Enablement & Stakeholder Management  

• Support the Executive VP of Operations with priority management and preparation for key touchpoints (leadership meetings, monthly ops reviews). 
• Create “clarity systems” for direct reports: deliverable trackers, milestone check-ins, and readiness checkpoints. 
• Coordinate across CEO peer functions (HR, Finance, Facilities/Tech) to manage interdependencies and reduce bottlenecks. 
• Draft or refine key communications, updates, and alignment materials as needed. 

Performance Insights & Content Readiness  

• Ensure leadership meetings have decision-grade content (scorecards, trends, key variances, risks, and recommended actions). 
• Drive consistent pre-read readiness and narrative clarity—so meetings focus on decisions, not discovery. 

Strategic Priority Projects 

• Lead VP-sponsored strategic initiatives end-to-end (e.g., workflow standardization, integration readiness, leadership enablement rollouts, operating model improvements). 
• Ensure implementation includes adoption, training alignment, and post-launch stabilization checks. 

Qualifications: 

• 5+ years in program management, strategic operations, consulting, or operational leadership (multi-site healthcare/dental strongly preferred). 
• Demonstrated ability to drive cross-functional work with senior stakeholders and competing priorities. 
• Strong cadence management: agendas, pre-reads, action tracking, and follow-through. 
• Excellent written and verbal communication; able to synthesize complexity into clear decisions and next steps. 
• Comfortable with execution tooling (Asana/Monday/Jira or equivalent), dashboards/scorecards, and Microsoft/Google suite. 
• Bachelor’s degree required; MBA/MHA or PMP a plus. 

Compensation 

• Salary and annual bonus dependent on background and level of experience 
• The ceiling is high at Plum – we are a young and lean company and there will be new opportunities that develop as we grow; salary can increase considerably (and potentially include equity) as you develop and take on additional responsibility 
• Comprehensive health and retirement benefits 

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!

Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

About the role:

Based in the Providence, Rhode Island area, this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office (to visit local businesses).

• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs (90%)
• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs (10%).
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market.

We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

• Help market, sell and grow local business market share
• Defend small business America and the American Dream
• Hunt for new business (90%), as well as take care of existing clients (10%)
• Become a SaaS (Software as a Service) expert
• Receive world-class training (8 weeks virtual)
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Exceed sales quotas and expectations
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• 4+ years of related sales experience (7+ years is preferred)
• 3+ years of experience in an (outbound) full sales cycle role is required
• Experience in a SaaS role or company is preferred, but not required
• The ideal candidate will have experience in Enterprise-level sales (not a requirement)
• Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• Associate degree (or international equivalent) or equivalent experience required

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at /careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

The estimated on-target earnings (OTE) for this role, which includes base salary and incentives, is $144,800 per year, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.