Information Technology For Development Jobs in Phoenix, AZ
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MSR Technology Group DBA Infomatics has been an Inc 500/5000 corporation for the last 7 years in a row. We have an urgent need for Senior Government Accounting Consultant, and this is an Onsite role in Phoenix, AZ (Schedule 3 days in office 2 days at home). Please find the job details below.
Title: Senior Government Accounting Consultant
Location: Phoenix, AZ (Schedule 3 days in office 2 days at home)
Duration: Long Term Contract
Pay Rate: $48 per hour on W2 with benefits
Job Description
Working in a consultative capacity under direction from the DES Deputy Accounting Administrator, this position provides high-level financial and governmental accounting expertise to the Department and programmatic management, the General Accounting Office (GAO), and the Auditor General's Office (AGO). The primary focus of this consultant-type role is to review multiple bank accounts, advise on proper reconciliation procedures and oversight, and establish robust checks and balances for Annual Comprehensive Financial Report (ACFR) reporting. The role requires deep knowledge of Governmental Accounting Standards Board (GASB) pronouncements, State of Arizona Accounting Manual (SAAM) policies, risk mitigation, and continuous process improvement.
Major Responsibilities/Essential Functions
- Consultation & Bank Reconciliation Oversight Evaluates and reviews multiple bank accounts to ensure accuracy and procedural compliance.
- Advises management on designing and implementing proper reconciliation procedures, establishing oversight mechanisms, and mitigating financial risks.
- ACFR Checks & Balances Establishes and monitors critical checks and balances for the compilation of the ACFR.
- Works closely with program partners to ensure financial schedules are completed timely and in strict alignment with the ACFR, Schedule of Expenditure of Federal Award (SEFA), and Single Audit guidelines.
- GASB & Governmental Accounting Expertise Serves as a Subject Matter Expert (SME) to research, interpret, and implement new GASB pronouncements to ensure the organization remains in full compliance.
- Ensures all complex financial statements and reports are in strict accordance with both Generally Accepted Accounting Principles (GAAP) and GASB standards.
- Internal Controls & Process Improvement Provides comprehensive financial and accounting expertise to DES management and external partners.
- Participates in the establishment of guidelines and policies, specifically advising on internal accounting controls, reconciliation oversight, and ACFR reporting procedures.
Knowledge
- Generally Accepted Accounting Principles (GAAP) and Governmental
- Accounting Standards Board (GASB) standards.
- Extensive knowledge of Federal, State, and local laws regarding the ACFR,SEFA, and the Single Audit.
- Best practices in accounting trends, bank reconciliation oversight, and internal controls.
Skills
- Advanced techniques are required to evaluate and maintain accounting records through automated systems.
- Internal consulting, identifying problems, and recommending solutions in a clear, concise, and proactive manner.
- Developing and recommending revisions to governing policies and procedures.
Abilities
- Work independently as an internal consultant and make mature business decisions.
- Demonstrate excellence in managing ACFR deliverables, establishing checks and balances, and evaluating financial reports.
- Establish and maintain effective working relationships with managers and all stakeholders in an advisory capacity.
Required Education, Licensure, Certification
- A Bachelor's Degree in accounting, finance, or a closely related field.
- A minimum of five years of accounting experience.
Preferred Education, Licensure, Certification
- Strongly Preferred: Active Certified
- Public Accountant (CPA) license.
- Expert-level knowledge and hands-on application of GASB standards, fund accounting, and governmental financial reporting.
- Demonstrable experience with the preparation and review of an ACFR.
- A minimum of 5 years of progressive accounting experience, with at least 3 years spent directly within a government agency, municipality, school district, or public accounting firm specializing in governmental audits
If you have the above skills/experience, please share your resume in confidence to:
Recruiter Name: Sravan
Email:
EOE
Job Title: Law Enforcement Training Specialist – Impaired Driving / Drug Recognition
Job Description:
We are seeking an experienced law enforcement professional to support the development and delivery of training programs focused on impaired driving enforcement and drug recognition. This role will be responsible for designing training materials, delivering instruction, and supporting statewide initiatives aimed at improving the detection and prevention of impaired driving.
Key Responsibilities
- Develop lesson plans and training materials for DUI and impaired driving programs
- Design and deliver instruction on drug recognition and impairment detection
- Create hands-on training exercises and assessments for law enforcement personnel
- Evaluate training effectiveness through course critiques and feedback
- Collaborate with leadership on impaired driver training initiatives
- Ensure training programs align with national standards and emerging impairment trends
- Support coordination of Drug Evaluation and Classification Program (DECP) activities
- Prepare reports, documentation, and recommendations for program improvements
Required Qualifications
- 10+ years of sworn law enforcement experience
- Experience designing and developing lesson plans and training curriculum
- Current IACP credential certification
- Strong knowledge of impaired driving enforcement and drug recognition programs
Preferred Qualifications
- Program management experience
- Experience coordinating law enforcement training programs
QUALIFICATIONS Minimum of six (6) years hands-on ServiceNow experience.
Proven experience as a ServiceNow Architect or Senior Technical Lead.
Broad knowledge across multiple ServiceNow modules (not siloed).
Strong understanding of ServiceNow platform architecture and best practices.
Ability to both design and implement solutions independently.
Up-to-date knowledge of recent ServiceNow releases and capabilities.
KEY RESPONSIBILITIES Perform a comprehensive platform assessment of current ServiceNow environment.
Define a practical, execution-focused roadmap aligned with business needs.
Lead hands-on implementation across multiple ServiceNow modules.
Serve as the technical authority and decision-maker for platform architecture and design.
Partner with stakeholders to translate requirements into working solutions.
Mentor and guide supporting ServiceNow resources.
Ensure solutions leverage modern ServiceNow capabilities, including recent releases and AI features.
AREAS OF FOCUS Customer Service Management Employee Center Integrations (e.g., Microsoft Intune, Jamf) Discovery and Asset Management Early exploration and foundation for Software Asset Management Ongoing platform expansion and technical strategy Link Technologies is an equal opportunity employer.
All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Must be proficient in computer skills and have knowledge of Google Suite
80% Remote - will be required to go onsite every other Monday, and other times as needed.
Position Summary
The Employee Relations Business Partner Contractor serves as the subject-matter expert, providing HR services and support to employees and managers on topics such as engagement, retention, benefits, and leaves. This role will support the unit in data and file management, compliance in developing metrics and data to support critical processes. This role serves as a resource for resolving workplace issues, including conducting investigations. The position emphasizes fostering a positive, reciprocal employer-employee relationship and proactively resolving workplace issues before they escalate. The role administers HR policies, collects and maintains HR data, processes paperwork according to established procedures, and recommends improvements.
Essential Functions
The following functions are essential, with a significant emphasis on positive employee relations and issue management:
1. Project Management/Contribution Leads and actively participates in projects with cross-functional teams as assigned to include:
- Developing, maintaining, and coordinating detailed project plans to define roles and assignments, metrics, process documentation, actions and minutes for internal and external stakeholders
- Monitors project and audited milestones
- Prepares written reports for internal/external stakeholders documents results, KPIs and quality improvement
- Establishes and maintains effective working relationships with stakeholders, managing expectations
- Coordinates and facilities meetings
2. Employee Relations and Conflict Resolution
- Fosters a Positive Work Environment: Proactively works to maintain a work environment where employees feel motivated, contributing, and valued.
- Manager Coaching and Support: Trains, coaches, and supports people managers to ensure the employer-employee relationship is one of reciprocal value.
- Workplace Monitoring and Analysis: Monitors and analyzes the employer-employee relationship through surveys, conversations, and other data, preparing reports to support and recommend positive employee relations solutions.
- Issue Resolution and Investigation: Resolves workplace disputes, conducts formal investigations into complaints when warranted, and provides guidance to managers on performance management.
- Consultation and Documentation: Manages the employee relations consultation process by documenting detailed, factual summaries of current concerns, including relevant dates, locations, and incident descriptions.
- Case Analysis: Collects and reviews all relevant case data, including performance appraisals, previous corrective actions (e.g., documented coaching, PIP, or MOC), and formal disciplinary actions (e.g., Letter of Reprimand, Suspension).
- Factor Assessment: Identifies and documents any mitigating or aggravating factors related to the concern, as well as the team member's response to coaching and feedback.
- Compliance: Ensures employee relations practices comply with applicable federal, state, and local laws and regulations, as well as ADOR Personnel Policies.
3. Policy Interpretation and Administration
- Proposes, drafts, implements, interprets, trains, and reviews personnel policies and human resources guidelines.
- Responds to employee and manager requests related to policy interpretation.
- Tracks and maintains awareness of past precedents and policy exceptions to ensure fair and equitable application of policies.
Requirements
Education & Experience
- Minimum of four years previous experience in human resources, and specifically, employee relations.
- Selective Preference: Bachelor Degree in Business, HR or related field.
Knowledge/Understanding
- In-depth knowledge of employment laws, rules, regulations, policies, and procedures pertaining to personnel administration and employee relations, FLSA, FMLA, ADA, and HIPAA.
Skills & Abilities
- Excellent verbal, written, and listening communication skills.
- Ability to work in a confidential manner, ensuring information is shared with internal and external individuals appropriately.
- Effective organization and time management and project management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations.
- Ability to understand and solve problems by applying intermediate analytical skills, including collecting, organizing, classifying, and synthesizing data.
- Selective Preference: SPHR, or similar HR certification.
Work Location: AZ (Remote)
Assignment Duration: 3 months (Possibility to extend or convert)
Work Schedule: Training 8-5 Mon-Fri (4 weeks, camera on, no time off). Post-training 8-5 Mon-Fri
Job Description-
Conduct review of delegated entities for compliance with quality, service performance and utilization, credentialing reviews and medical record audits. Perform community activities related to clinical initiatives such as health fairs and communication with agencies and providers. Collaborative culture. Key project to complete AHCCCS Medicaid QOC investigations.
Systems - Word, teams, outlook, power point, excel, one drive, one note & specialized report system
Resposibilities:
Receive 1-2 QOC investigations daily that are due 60 days from the assignment date. Reviewing medical records, provider policies/manuals and statutes to ensure providers are rendering appropriate care to our members per the guidelines. Writing an investigative report of findings and submitting reports.
Expectation to complete 1 investigative report per day. The role is unique as it requires clinical knowledge to be able to identify quality concerns and develop quality improvement plan to address the concerns with the provider.
Candidate Requirements
Education/Certification
Required:
Preferred: Bachelor's degree in nursing or license (COMPACT IS OK) counselor/ SW preferred.
Licensure
Required:
Preferred: LPN, LVN, RN, PA, LPC, LAC or LCSW license. CPHQ (Certified Professional in Healthcare Quality) preferred.
Years of experience required: 3+ years of clinical, quality improvement or healthcare experience. MUST have BH or physical health setting experience.
2+ years of experience in quality function in a healthcare setting.
Disqualifiers: No clinical BH or physical health experience
Additional qualities to look for: Self driven, fast learner, critical thinker
- Top 3 must-have hard skills stack-ranked by importance
1
Clinical knowledge
2
Critical thinker, independent work, tech savvy
3
Self driven
Work Location: Remote
Assignment Duration: 14+ Weeks
Work Arrangement: Remote
Position Summary:
* This position serves as a clinical and administrative subject matter expert for Part C and Part D grievance and appeal functions; investigating and identifying member, provider and/or claim processing appeals and customer service grievances issues; and ensuring that investigation, resolution and responses are processed promptly in accordance with CMS requirements and timelines.
Key Responsibilities:
* Maintains a thorough understanding of our organization operations and business unit processes, work flows and system requirements, including, but not limited to, plan benefits as outlined in the Explanation of Coverage (EOC) documents, authorizations, referrals, network and non-network provider claims, and regulatory compliance.
* Maintains a current knowledge of CMS rules and regulations relating to the grievance and appeal processes.
* Participates in CMS and other audits and related activities as required.
* Coordinates investigation and resolution of complex grievance and appeal issues, reviews information provided by members, providers, and other interested parties regarding grievance and appeal cases, collects and analyzes supporting documentation, and makes the appropriate decisions involving grievance and appeal determinations.
* Performs all assigned functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides an excellent service experience to internal and external customers by consistently demonstrating our core and leadership behaviors each and every day.
* The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
* Perform all other duties as assigned.
Qualification & Experience:
* Working knowledge of CMS Managed Care Manual Chapter 13 - Beneficiary Grievances, Organization Determinations, and Appeals and CMS Prescription Drug Benefit Manual Chapter 18 - Part D Enrollee Grievances, Coverage Determinations, and Appeals, knowledge of healthcare billing and claims adjudication processes.
* Familiarity with medical terminology, ICD, CPT, HCPCS, and DRG codes, accurate and efficient keyboarding skills, and the ability to work effectively with common office software.
* Math, communications and business skills normally demonstrated by a high school degree or equivalent.
* Demonstrated ability to evaluate and interpret medical records and health plan benefit documents to make appropriate benefit determinations.
* Must possess highly developed interpersonal skills and communications skills, with a strong customer service orientation.
* 5 years of work experience with CMS member services, prior authorizations, appeal and grievance, or claims functions.
* Associate's Degree in a healthcare field of study or Nursing Diploma.
* Licensed Practical Nurse or Registered Nurse with a current, active, unrestricted nursing license in the state of Arizona (a state in the United States).
This position will be selling our portfolio of services within our “Engage” suite of capabilities to enterprise-market clients.
The Sales Executive will drive new business by acquiring customers and generating revenue with our BFSI vertical.
Reporting to the Chief Revenue Officer, this role involves creating demand, building a pipeline, and closing deals.
The Sales Executive will lead new logo pursuits and nurture client relationships by leveraging expertise in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting, conversational AI, RPA/automation, messaging, and analytics to elevate customer engagement beyond traditional offerings.
What the role entails: Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer care domain Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC’s services Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets Possess an in-depth understanding of TTEC’s services and differentiation Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution Consistent execution of TTEC’s sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform Maintain competitive knowledge and focus, continuously grow and develop professionally Qualifications 12 years’ experience of consultative solution-selling experience with complex global outsourced solutions Experience in outsourced customer care services or fraud prevention & detection solutions Demonstrates strong new business acquisition and revenue generation within BFSI verticals.
Track record of creating demand, building a robust sales pipeline, and closing deals to meet and exceed multi-year, multi-million-dollar annual revenue targets Comprehensive understanding of the full sales lifecycle, from prospecting to closing, with a strong commitment to effective funnel management Proven ability incorporating transformational technologies to improve efficiency and productivity while creating exceptional customer experiences Expertise in cultivating strong client relationships by providing valuable, strategic insights and tailored solutions to meet business needs Skilled in developing and delivering compelling proposals and presentations to key decision-makers College degree or equivalent work experience COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $160,000-$190,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
Job Overview
The Senior Art Manager will be responsible for managing the creative teams while providing the strategic vision and guidance for the art direction across multiple games in development. This is a on-site position where you will help develop and oversee high quality, industry leading content for land-based casino gaming.
Responsibilities
- Oversee the art development effort as a whole and guide the future of the products
- Apply analytical processes to the planning, designing, and implementation of the art assets.
- Track production milestones to ensure creatives teams stay on schedule along with providing feedback, revisions, mock-ups and game reviews until product is approved.
- Work closely with the Creative Director and the Chief Designer to create quality products and improve our current game portfolio.
- Participate in long-term product planning and roadmap with Design, Studio and Project Managers for all creative based production.
- Mentor team members to develop personnel growth opportunities that drive innovation.
- Work with other departments to ensure a positive and effective creative environment.
- Translating market awareness and competitor trends down to the team.
- Review emerging technologies and processes to the pipeline with efficiencies in mind.
- Maintain and establish positive working relationships with external studio leadership and 3rd party partners.
- All other responsibilities as assigned.
Skills/Requirements
- Bachelor’s degree or equivalent work experience.
- Eight (8) years of experience of graphic design, 3D art and animation.
- Four (4) years of Art Lead or management experience.
- Candidate must be a self-starter and broad thinker who can demonstrate the ability to work independently, multi-task, and deliver completed projects and testing requirements in a timely manner.
- Experience in Object Oriented Design
- Excellent communication, interpersonal, organizational and management skills.
- Ability to give constructive feedback.
- Ability to work independently and collaboratively.
- Ability to meet deadlines for multiple projects simultaneously and be flexible to the ever-changing environment of a fast-growing company.
- Ability to solve problem and exhibit participatory approach is essential.
- Solid understanding of traditional illustration, animation, audio abilities and techniques.
- Highly proficient in Photoshop – primarily for feedback and art direction.
- Industry standard art production software knowledge (Unity, Spine, Maya, etc) is a plus
Managerial Duties
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
- Accomplish financial objectives by preparing an annual software budget for the Art team.
- Establish and implement departmental policies, goals, objectives and procedures; confer with organization officials and staff members as necessary.
- Manage staff and assigning specific duties.
- Completing employee performance reviews for direct reports.
- Approval of direct report time off.
Note: All offers are contingent upon successful completion of a background check
*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS is an equal opportunity employer
About the Role
The Director of Innovation Programs and Community Engagement leads Better Business Bureau’s efforts to support small business owners through innovative programming, strategic partnerships, and meaningful community engagement.
This Phoenix-based leadership role drives the strategy, growth, and execution of BBB’s portfolio of entrepreneurship programs while activating ignite sparked by BBB, the organization’s meetings, events, and innovation hub. Through partnerships, programming, and community engagement, the Director positions the campus as a destination for connection and business growth while representing BBB across the regional business community through events, speaking engagements, and media opportunities.
This role plays a key part in strengthening the small business community by bringing together entrepreneurs, partners, and organizations through programs, events, and collaborative initiatives that expand opportunity and drive business growth.
The role oversees a portfolio of programs designed to help small business owners grow through education, connections, and resources. These initiatives include accelerators, bootcamps, summits, workshops, and other learning experiences delivered from the Phoenix campus while supporting innovation programming across BBB’s Pacific Southwest region.
We’re looking for a results-focused leader who can hit the ground running and drive results, strengthening existing programs, increasing campus engagement and revenue, and building partnerships that bring more small business owners and organizations into the hub.
This role is responsible for driving growth, engagement, and revenue for the ignite sparked by BBB campus while expanding BBB’s impact within the regional business community. Success will be reflected in stronger programs, increased campus engagement and utilization, and a growing network of partnerships that expand opportunities for small business owners.
Working closely with the Vice President of Innovation, the Director contributes to the strategic growth and long-term sustainability of BBB’s small business program portfolio through partnerships, sponsorship development, earned revenue opportunities, and grant-supported initiatives.
Key Responsibilities
Activate and Grow the ignite sparked by BBB Campus
- Drive revenue generation for the ignite sparked by BBB campus by expanding external events, partnerships, and strategic programming that support the financial sustainability and growth of the hub
- Develop and maintain a dynamic calendar of events, workshops, educational programs, and community convenings that bring the business community into the campus
- Increase engagement and utilization of the campus by cultivating partnerships, programs, and events that consistently attract organizations, leaders, and small business owners
- Lead the planning and execution of workshops, networking events, educational sessions, and community gatherings
- Oversee event logistics including scheduling, vendor coordination, budgeting, and on-site execution
- Ensure the campus consistently provides a welcoming, professional, and high-quality experience for guests, partners, and program participants
Lead Entrepreneurship Programs
- Lead the management and ongoing evolution of existing small business education programs while overseeing the development of new initiatives
- Develop and refine curriculum, educational content, and learning experiences that support small business owners at different stages of growth
- Oversee program implementation from planning through execution, ensuring high-quality delivery and strong participant outcomes
- Identify opportunities to develop new programs and experiences that respond to emerging needs within the small business community
- Establish program goals, track performance metrics, and evaluate program impact
Build Partnerships and Community Engagement
- Develop and steward strategic partnerships and sponsorship relationships that support program growth and expand opportunities for small business owners
- Cultivate relationships with organizations, educational institutions, business leaders, and community partners
- Serve as a connector within the business community by identifying opportunities to convene partners and strengthen collaboration
- Represent BBB through community events, speaking engagements, and media opportunities
- Identify partnership opportunities that expand program reach, increase participation, and strengthen BBB’s presence within the business community
Operations and Team Leadership
- Lead the local Innovation team and oversee day-to-day operations of the campus, including meetings, events, programming, and overall coordination
- Supervise program support staff and campus-related roles as needed
- Ensure operational systems and processes effectively support programming, partnerships, and events
- Identify opportunities to improve space utilization, operational efficiency, and program delivery
Strategic Partnerships, Sponsorship, and Program Sustainability
- Cultivate strategic partnerships and sponsorship relationships that generate funding support for programs, events, and small business initiatives
- Manage program budgets and oversee the implementation and reporting of grant-funded initiatives
- Assist in identifying grant opportunities and contribute to proposals supporting small business initiatives
- Collaborate with leadership on partnership proposals, sponsorship opportunities, and program budgets
- Help ensure programs remain financially sustainable through partnerships, sponsorships, and earned revenue opportunities
Required Qualifications
- Bachelor’s degree required; advanced degree or equivalent experience preferred
- Five or more years of leadership experience in small business programs, economic development, nonprofit leadership, business education, or related fields
- Demonstrated ability to manage program budgets and oversee grant- and sponsor-funded initiatives
- Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously
- Leadership experience planning and delivering events, workshops, and community programming
- Established relationships within the Phoenix small business community
- Excellent communication and public speaking skills
- Proven ability to build and sustain strategic partnerships across diverse organizations
- Comfort operating in a public-facing leadership role representing an organization externally
- Strong proficiency with modern productivity platforms, project management tools, and emerging technologies including Google Workspace and AI-enabled tools
- Ability to lift and move up to 50 pounds as part of event setup and campus operations
- Ability to work evenings or weekends based on program and event needs
Preferred Qualifications
- Experience designing and launching new programs or community initiatives supporting small business owners
- Background as a small business owner or direct experience supporting small businesses
- Experience working with sponsorship-supported or grant-funded programs
- Experience managing innovation hubs, coworking spaces, or event-driven venues
- Background in hospitality, event management, or customer experience environments focused on delivering welcoming, high-quality experiences
- Bilingual or multilingual language capability preferred
Other duties may be assigned as needed to support the mission, programs, and operations of the Better Business Bureau.
About Better Business Bureau
For more than 100 years, Better Business Bureau has advanced trust in the marketplace by setting standards for ethical business behavior, supporting businesses that operate with integrity, and helping consumers make informed decisions. BBB works to create a marketplace where businesses and communities thrive through trust, transparency, and accountability.
At BBB Pacific Southwest, that mission is carried forward through services that support both local businesses and consumers, while continuing to innovate through programs, partnerships, and community engagement that strengthen the small-business community. Through educational programs, events, and collaborative initiatives, BBB creates opportunities for entrepreneurs to connect, grow, and build sustainable, ethical businesses.
BBB is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Paralegal – Civil Litigation
Location: Phoenix, AZ
Compensation: $60,000 – $90,000 + Performance Incentives
Benefits: Medical, Dental, Vision, 401(k) with 6% employer match, PTO, firm events
About the Firm
As a team, we cut through legal noise to propel individuals and businesses from being 'stuck' to moving forward.
At Resolvere Law, we are focused on delivering exceptional legal outcomes while building a high-performance team culture. We are building a firm where talented professionals can grow their career, expand their skillset, and contribute meaningfully to complex litigation matters.
We believe in hiring great people, investing in their development, and creating opportunities for advancement. This role is designed for a paralegal who wants to grow into a senior paralegal leadership role over time.
Position Overview
We are seeking a Civil Litigation Paralegal to support attorneys through all phases of litigation including pre-litigation, discovery, motion practice, and trial preparation.
This role requires a highly organized, technology-savvy professional who can manage case documentation, assist with legal research, coordinate discovery, and support attorneys in preparing litigation materials.
Characteristics of a Successful Individual in This Role
- Thrive in litigation environments
- Enjoy solving complex legal problems and researching details
- Detail-oriented and organized
- Want to grow into a senior paralegal role
- Take pride in producing high-quality legal work
Successful candidates will be capable of billing approximately 1,600 hours annually while maintaining accuracy, efficiency, and strong attention to detail.
Key Responsibilities
- Litigation & Document Preparation
- Draft and prepare litigation documents including:
- Pleadings
- Motions
- Discovery requests and responses
- Declarations and affidavits
- Subpoenas
- Prepare attorney correspondence and pre-litigation demand letters
- Assist attorneys in drafting and organizing case materials
- Prepare document “shells” or near-final drafts for attorney review
Discovery & eDiscovery
- Manage document production and electronic discovery processes
- Utilize eDiscovery platforms such as:
- Logikcull
- Relativity
- Everlaw
- Process large data sets, deduplicate documents, and organize productions
- Apply Bates numbering and document tagging
- Assist attorneys with privilege review and document categorization
Case Management
- Maintain case files and litigation documentation
- Organize case materials for discovery, hearings, and trial
- Assist with preparation of exhibits and evidentiary materials
- Coordinate electronic exhibit submissions through court systems
Court Filing & Calendaring
- Perform electronic court filings
- Ensure compliance with court rules and filing procedures
- Assist with calendaring deadlines and case events
- Train or supervise legal assistants responsible for calendaring and filing
Legal Research
- Conduct legal research to support motion drafting and case development
- Assist attorneys with identifying legal authorities and precedents
Litigation Support
- Assist attorneys in preparing for hearings, depositions, and trials
- Organize exhibits and trial materials
- Prepare litigation notebooks and case summaries
Process & Operations
- Maintain the firm’s template library for litigation documents
- Update templates based on new legal arguments or procedural updates
- Assist with development and improvement of internal procedures and SOPs
- Support firm initiatives and operational improvements
Qualifications Experience
- 3+ years of civil litigation paralegal experience
- Experience supporting attorneys in litigation matters
- Experience with discovery management and litigation document preparation
Education (Preferred but not required)
- Paralegal certificate
- Associate’s or Bachelor’s degree in Paralegal Studies or related field
- Equivalent practical litigation experience will be considered
Technical Skills
- Experience with eDiscovery tools (Logikcull, Relativity, Everlaw, or similar)
- Electronic court filing systems
- Legal document management systems
- Strong proficiency with Microsoft Office and PDF tools
Professional Skills
- Exceptional organization and attention to detail
- Strong written communication skills
- Ability to manage multiple cases simultaneously
- Technology-savvy and adaptable to new legal tools
- Ability to work independently and as part of a team
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
