Information Technology For Development Jobs in Pendleton New York

Business Overview

If you are looking for a people-first organization that can offer you the career you crave, UM is your home. We are the destination of choice for the world's best talent, where every individual is empowered to unleash their limitless potential and do the best work of their careers.

We are always searching for passionate team members who love media and live and breathe our core values ofCuriosity,Courage, and Community. We seek out those who aren't afraid to ask the tough questions, are excited to explore the nuances, and are hungry for personal growth and continuous learning. People who thrive at UM are collaborators by nature who pursue diverse perspectives because they understand that true innovation is driven by inclusivity. As a people-first agency, we provide the information, tools and technology, career development, and empowerment our people need to realize their potential and achieve their career ambitions.

A global media network within the Omnicom family, UM operates in over 100 countries, with 3,000+ people innovating on a roster of powerful brands and our client campaigns have been recognized by the industry's most competitive global showcases like Cannes Lions, Festival of Media Global, and WARC.

As a result of our people-first commitment, UM has been celebrated as a FORTUNE Best Workplace in Advertising & Marketing in the US, aCampaign Best Place to Workin EMEA, a Campaign Asia Diverse & Inclusive Workplace in APAC, a top 3 agency in LATAM by The Effies, and ranked the number one agency in both Canada and MENAT by RECMA.

The Creative Manager is responsible for overseeing the trafficking, launch, and quality assurance of digital creative across multiple media campaigns. This role partners closely with media teams, publishers, and platform partners to ensure creative assets are accurately tagged, delivered on time, and meet all technical and brand standards. The ideal candidate brings strong operational discipline, attention to detail, and a deep understanding of the digital creative lifecycle.

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• Own the end-to-end creative trafficking process, from asset intake and QA through launch, optimization, and campaign close
  
• Manage creative execution within ad platforms and IATs, ensuring accurate setup, tagging, and delivery across channels
  
• Lead creative launches, coordinating timelines, approvals, and handoffs across internal teams and external partners
  
• Serve as the primary point of contact for publishers and platform partners on creative specifications, requirements, and custom executions
  
• Ensure all creative assets meet technical, brand, and quality standards, with a high bar for accuracy and professionalism
  
• Conduct thorough QA of creative tags, trackers, and assets, proactively identifying and resolving issues before and during live campaigns
  
• Partner closely with media, analytics, and strategy teams to support measurement, attribution, and reporting needs
  
• Manage multiple campaigns simultaneously, maintaining clear documentation, timelines, and status updates
  
• Identify opportunities to improve creative workflows and QA processes, helping elevate execution standards across the team
  

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• Strong understanding of the end-to-end digital trafficking process, from creative intake through launch, optimization, and wrap
  
• Hands-on experience trafficking and managing creative across IATs (e.g., Google Campaign Manager, DV360, other major ad servers)
  
• Proven ability to manage creative launches and tagging, including QA of tags, click trackers, impression trackers, and third-party pixels
  
• Experience working directly with publishers and platform partners to execute standard and custom programs
  
• Deep familiarity with creative specs, formats, and deadlines across display, video, CTV, rich media, and social
  
• Ability to QA creative assets thoroughly, identifying issues related to specs, functionality, tracking, and naming conventions before launch
  
• Strong project management skills, with the ability to juggle multiple campaigns, timelines, and stakeholders simultaneously
  
• Clear, professional communicator comfortable working cross-functionally with media, strategy, analytics, and external partners
  
• High attention to detail and accountability, with a demonstrated commitment to quality control at every stage of execution
  

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• 3-5 years relevant experience
  
• Experience supporting or leadingcustom publisher programs, including non-standard units, integrations, or sponsorships
  
• Familiarity with creative versioning strategies tied to audience, placement, or performance optimization
  
• Working knowledge of attribution methodologies and how creative tagging supports measurement (e.g., brand lift, viewability, completion rates, halo reporting)
  
• Experience collaborating with analytics or measurement teams to troubleshoot tracking and reporting issues
  
• Comfort reviewing and interpreting publisher reporting and post-campaign insights tied to creative performance
  
• Exposure to rich media vendors and advanced formats (e.g., interactive, shoppable, high-impact units)
  
• Experience operating in a fast-paced agency environment supporting large-scale launches or always-on programs
  
• Proactive mindset with the confidence to flag risks, recommend solutions, and improve processes before issues arise
  

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .

About Us

“Good design elevates everything.” — Joanne Wilson, founder of Gotham

Gotham, the world's first cannabis concept store, is a pioneering brand and retail experience that embodies the vibrant spirit of New York City. Founded, owned, and operated by female entrepreneur and philanthropist Joanne Wilson, Gotham transcends the traditional dispensary by fusing art, design, fashion, and culture with New York State’s finest cannabis.

The place "where culture meets cannabis," Gotham celebrates creativity, inclusion, sophistication, and urban edge, becoming a cultural touchstone in New York's evolving cannabis landscape. Gotham debuted its flagship location on Bowery and 3rd Street in the East Village in 2023 and has since expanded statewide, opening a second location in Hudson, NY, and a third in Williamsburg at The Refinery at Domino. A fourth Gotham location has just opened at Grand Central Station!

At Gotham, we're not just selling products; we're crafting an elevated lifestyle experience that resonates with the discerning New Yorker. Join us in shaping the future of cannabis culture in the world’s greatest city—and beyond.

Job Description

Gotham is seeking a curious, collaborative, and communicative IT Associate to lead and support the organization’s technology infrastructure across all locations. This role is responsible for maintaining and optimizing hardware, software, and network systems while ensuring seamless technology operations for both retail stores and office teams.

The IT Associate will play a key role in managing day-to-day technical operations while also identifying opportunities to improve systems, implement new technologies, and support cross-departmental initiatives. This role requires strong problem-solving abilities, excellent communication skills, and the ability to collaborate with teams across the organization. Experience with emerging technologies such as AI tools and e-commerce platforms like Shopify will help support Gotham’s continued growth and innovation.

Expectations, Duties, and Responsibilities

• Manage and maintain Gotham’s IT infrastructure across all retail and office locations.
• Provide technical leadership and hands-on support for hardware, software, and network systems.
• Oversee installation, configuration, and maintenance of computers, devices, and technology systems.
• Troubleshoot and resolve technical issues related to desktops, laptops, printers, tablets, and other devices.
• Monitor and maintain IT systems to ensure reliability, security, and optimal performance.
• Manage device management systems and maintain inventory of company technology assets.
• Oversee onboarding and offboarding processes including device provisioning and account management.
• Administer company collaboration platforms including Slack, user permissions, channels, and integrations.
• Manage Google Workspace services including Google OAuth, Google Drive, and related tools.
• Install, configure, and manage company software while ensuring licenses remain compliant and systems remain secure.
• Maintain and support Shopify backend systems and integrations as needed.
• Identify and implement AI tools and automation opportunities to improve operational efficiency and workflows.
• Establish and maintain documentation for IT systems, processes, and protocols to ensure knowledge sharing and operational continuity.
• Collaborate cross-functionally with teams across the organization on technology initiatives and operational improvements.
• Provide IT support and infrastructure setup for new store openings and expansion initiatives.
• Travel to store locations as needed to support technology operations.

Skills & Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Strong experience managing and maintaining IT systems in a multi-location environment.
• Familiarity with operating systems including Windows, macOS, and Linux.
• Experience with device management systems and IT asset tracking.
• Familiarity with Google Workspace administration.
• Experience administering collaboration tools such as Slack.
• Knowledge of Shopify backend systems or e-commerce platform administration.
• Interest in or experience implementing AI tools or automation technologies.
• Strong troubleshooting and analytical problem-solving skills.
• Excellent communication and interpersonal skills with the ability to collaborate across departments.
• Ability to prioritize and manage multiple projects in a fast-paced environment.
• Willingness to travel to retail locations (Hudson, Williamsburg, Bowery, etc.) as needed.

Preferred Qualifications

• Experience in the cannabis industry.
• Experience supporting Shopify store operations, integrations, or apps.
• Experience evaluating and implementing emerging technology solutions.
• Experience supporting retail or multi-location environments.

Physical Requirements

• Ability to sit or stand for extended periods while working at a computer.
• Ability to lift and move equipment up to 25 pounds.
• Ability to travel between store and office locations as needed.
• Ability to perform hands-on technical tasks such as installing hardware, cabling, and device setup.