Information Technology For Development Jobs in Passaic, NJ

Why This Role Matters

Estate planning is something many people delay because it feels complicated or intimidating. At Client, we are changing that by making the process simple and accessible.

As part of our Customer Support and Legal Support team, you will play an important role in helping customers understand the estate planning process and navigate our platform with confidence.

Many of our users rely on our support team to guide them through the process and ensure their estate planning documents are completed correctly.

You won’t just be answering questions — you’ll be helping families protect their future.

Position Overview

We are seeking a Customer Support Specialist with an interest or background in law to help customers navigate the client platform and assist with questions related to estate planning documents and the document creation process.

This role is ideal for paralegals, legal assistants, legal studies graduates, or candidates with customer support experience in legal services.

Estate planning experience is a plus but not required.

This position also offers significant growth potential, including opportunities to move into leadership or management roles as the company expands.

Key Responsibilities

• Respond to customer inquiries via phone, email, screensharing and live chat

• Assist users in navigating the client platform and completing estate planning documents

• Help explain estate planning concepts in a clear, non-legalistic way

• Support customers with document-related questions and platform guidance

• Assist with account issues such as login problems, document downloads, and payments

• Escalate complex legal or technical questions to the appropriate internal team

• Document customer interactions in our CRM system

• Help improve FAQs, knowledge base articles, and customer resources

• Provide feedback to product and operations teams based on customer interactions

Qualifications

Preferred but not required:

• Paralegal certification or paralegal experience

• Legal assistant or law firm experience

• Background in legal studies or pre-law programs

• Experience in estate planning, trusts, or probate law

• Customer support experience, especially in legal, fintech, or SaaS environments

Strong candidates will have:

• Excellent communication and interpersonal skills

• Strong attention to detail

• Ability to explain complex topics in simple language

• Strong problem-solving ability

• Organizational and multitasking skills

• Interest in estate planning, legal services, or legal technology

• A positive attitude and willingness to learn

Who Thrives at client

The people who succeed in this role tend to be:

• Naturally curious and eager to learn

• Comfortable taking initiative and solving problems independently

• Strong communicators who enjoy helping people

• Interested in growing with a company and taking on more responsibility over time

• Excited about working in a fast-growing legal technology startup

If you enjoy helping people, learning about estate planning, and growing your career alongside a company, you’ll likely thrive here.

Career Growth Opportunity

This position offers significant growth potential as client expands.

Team members who demonstrate strong performance and leadership ability may have opportunities to move into roles such as:

• Customer Support Team Lead

• Customer Experience Manager

• Legal Operations Manager

• Product Support Specialist

We are looking for individuals who want to grow with the company and help shape the future of our support and legal operations teams.

Standardized Job Description

Optomi, in partnership with a leading financial media company, is looking for a Product Designer, CNBC Market Data. The Product Designer will play a critical role in shaping how users experience and interact with real-time financial data across CNBC’s digital platforms. This role focuses on designing intuitive, data-rich experiences that help users quickly understand market movements, track securities, and make informed decisions. You will partner closely with product, engineering, data, and editorial teams to translate complex financial datasets into clear, actionable interfaces across mobile and desktop.

What the right candidate will enjoy:

• Collaborating with cross-functional teams
• Designing for high-frequency use cases
• Working in a fast-paced environment

What type of experience does the right candidate have:

• 2-4+ years of experience in product design, UX/UI design, or interaction design
• Strong portfolio with dashboards, data visualization, or information-dense products
• Experience with real-time data environments

What the responsibilities are of the right candidate:

• Design intuitive, high-performance experiences for real-time market data
• Own and evolve core market data surfaces
• Translate complex financial datasets into clear, digestible interfaces
• Optimize information hierarchy and density
• Collaborate with editorial teams to integrate news and insights

• 
  
• Develop high quality, well documented engineering configuration and infrastructure solutions that adhere to all applicable clients security standards
  
• Ensure product and infrastructure security is maintained throughout the system lifecycle, integrating new security features, patches, and updates into existing environments
  
• Collaborate with tech leads in understanding system requirements, defining stories, creation of technical designs, and deployment of solutions
  
• Support engineering and other team members to understand systems end-to-end and deliver robust solutions that support positive business impact
  
• Write scripts and automation code to support areas such as operational excellence, production validation, and security for our Windows servers and identity infrastructure platform
  
• Research problems discovered internally or by stakeholders and consumers, ideate and develop solutions to mitigate without negative impact to the business
  
• Bring an applied understanding of relevant and emerging technologies, begin to identify opportunities to provide input to the team and coach others, and embed learning and innovation in the day-to-day
  
• Work on complex problems in which analysis of situations or data requires an in-depth evaluation of various factors
  
• Use programming languages including but not limited to PowerShell, Terraform, ARM templates, etc.
  

• 
  
• Infrastructure: Hyper-V and Windows Server Operating systems
  
• Observability: System Center Operations Manager (SCOM) / Azure Monitoring
  
• Configuration: System Center Configuration Manager (SCCM) / Azure Arc
  
• Identity: Active Directory Domain Services (AD DS) / Microsoft Entra ID
  
• Automation: PowerShell, Infrastructure and Configuration as Code (e.g. Chef, Ansible)
  
• Databases: SQL Server
  

Job Title: React Native Engineer

Location: Newark, NJ (Hybrid)

Duration: 6+ Months

• 
  
• Work collaboratively with Brand, Design/Creative, Product, Accessibility, User Research, Analytics and Technology SMEs.
  
• Create and maintain mobile branding, themes, components, modules, patterns and templates as reusable libraries, test automations and documentation.
  
• Adhere to clients Brand, Design, Engineering and Accessibility guidelines and standards.
  
• Provide leadership on implementing and improving mobile platform coding standards, tools and workflow.
  
• Prioritize and orchestrate the work of others.
  
• Consult closely with Product teams who develop full mobile native applications.
  

What You'll Need:

• 
  
• Must have experience in an agency environment or regulated industry (financial services preferred).
  
• Must possess at least 5 years of iOS and Android development experience. Use of React Native is mandatory; occasional lower-level Swift/Gradle interoperability is a plus.
  
• Must have experience coding, publishing and maintaining mobile libraries over several major versions.
  
• Have solid experience coding and supporting automated tests against UI libraries (Vitest/Jest preferred) and high-value journey flows (Appium or equivalent).
  
• Must have experience crafting accessible experiences including interactions with assistive technologies.
  
• Must have experience with Figma, possess strong design-thinking and be comfortable working in a design-led product development environment.
  
• Additional pluses include the use of Storybook, Figma Code Connect, BrowserStack/Saucelabs for visual and automated QA, mainstream AI agents, and Github Actions (or equivalent).
  
• Have experience mentoring junior associates and facilitating a "we win together" ethos.
  

Principal Duties/Responsibilities:

To Live and Lead Safety

* Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.

* Implements and actively supports all Beyond Zero initiatives

* Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices

To Inspire and Provide Clarity on Vision and Strategy

* Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives

* Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities

* Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes

To Own Our ATS Culture

* Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect

* Sets a positive, influential standard for others and creates a constructive climate for their team

* Influences with transparency and use participative methods to ensure that decisions are understood and accepted

* Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis

* Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes

To Support Our Employees' Learning and Growth

* Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.

* Develops, communicates, and executes a Skills Matrix and Technician Training Plan

* Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)

To Ensure and Drive our Business Results

* Leads and ensures the Operating System is understood, reinforced, and embedded

* Develops and executes a site-specific maintenance plan per ATS standards

* Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives

* Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment

* Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact

* Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts

* Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer

* Drives a continuous improvement methodology and promotes cost savings

* Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues

* Collaborates with sales and operations leadership to increase the scope of services

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* Bachelor's degree in technical, business, or a related field preferred or seven years of operations / maintenance experience

* Three years of supervisory experience with a strong focus on development of employees

* Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change

* Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals

* Solid understanding of manufacturing / assembly work environment

* Business acumen

* Positive influencer with appropriate levels of organization.

* Strong customer focus with the ability to build positive business relationships and show a sense of urgency

Desirable KSAs

* Manufacturing maintenance experience preferred with related certifications and training

* Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies

* Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software

* Time management skills

* Ability to relocate to specified locations

* Excellent communications skills (verbal, written, and presentation)

* Agile, curious learner and authentic, credible teacher

* Financial acumen and knowledge of forecasting and managing budgets

Leadership Core Competencies:

Business and Company Acumen

Lead with honesty and integrity

Build bold and relevant strategies

Welcome and motivate change

Recognize the right outcomes and how they were achieved

Role model safety and wellness

Emotional Intelligence

Provide psychological safety

Be self-aware

Build relationships

Ask for and act on feedback

Respect diverse background and viewpoints

Lead in the Present; Eye to the Future

Commit to accountability

Coach people to their potential

Own talent development and placement

Turn problems into opportunities

Be resilient and flexible

Communicate, Communicate, Communicate

Practice transparency

Build relationships through respect

Be a curious learner and credible teacher

Influence in a proactive, positive way

Ensure cross functional awareness/decisions

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

Principal Duties/Responsibilities:

* Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to locate root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.

* Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment.

* Independently performs maintenance as per industry standards.

* Works with Planner Scheduler to optimize preventative maintenance procedures.

* May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.

* Complies with 5S and housekeeping standards.

* Leads, drives and participates in CI activities--processes, results and cost savings using CI tools and methodology.

* Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.

* Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.

* Utilizes predictive maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.

* Updates records and reviews CMMS history and analyzes data.

* Completes and conducts on-the-job training and technical self-study programs for career development.

* Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.

Knowledge, Skills, Abilities, & Behaviors Required:

* High School Graduate or equivalent (GED).

* Associates degree with a Technical focus and 5 years of related experience in specific industry; or, 7 years of experience in specific industry.

* Experience in predictive technologies, precision alignments, and general maintenance of applicable process equipment.

* Understands electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.

* Must be able to use basic hand tools and specialized tools as appropriate.

* Experience in vibration analysis or laser interferometer operations, precision alignments, and maintenance of applicable process equipment.

* May be required to travel.

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

Job Overview:

The Security Project Manager is responsible for leading and overseeing large-scale security projects, including the deployment of integrated security systems, surveillance, access control, and cybersecurity solutions. This role demands a deep understanding of security technologies, excellent project management skills, and the ability to manage multiple high-stake projects simultaneously.

Responsibilities:

Project Planning and Execution:

• Lead the planning, execution, and delivery of security projects, ensuring they meet client requirements, budget, and timelines.
• Develop comprehensive project plans, including scope definition, resource allocation, scheduling, and risk management.

Client Relationship Management:

• Act as the primary point of contact for clients, maintaining strong relationships and ensuring high levels of satisfaction.
• Communicate effectively with clients, providing regular updates and managing expectations throughout the project lifecycle.

Technical Oversight:

• Provide technical leadership and guidance on security system design, implementation, and integration.
• Ensure projects adhere to industry standards, best practices, and regulatory compliance.

Team Leadership and Development:

• Lead and mentor project teams, fostering a collaborative and productive environment.
• Oversee the work of project managers, coordinators, technicians, and subcontractors.

Financial Management:

• Manage project budgets, including tracking expenses, forecasting costs, and ensuring profitability.
• Approve purchase orders and invoices related to project materials and services.

Quality Assurance and Risk Management:

• Implement quality control procedures to ensure the highest standards of work.
• Identify and mitigate project risks, resolving issues as they arise.

Documentation and Reporting:

• Maintain accurate and comprehensive project documentation and records.
• Provide regular project reports and status updates to senior management and stakeholders.

Principal Duties/Responsibilities:

To Live and Lead Safety

* Manages the Site Safety Program and ensures all policies are being followed by employees

* Drives housekeeping standards, including 5S

* Demonstrates leadership for employee safety and/wellness through Beyond Zero initiatives

To Inspire and Provide Clarity on Vision and Strategy

* Develops and displays a thorough understanding of site-level and company-wide strategic initiatives

* Actively supports positive change, working with the site staff to ensure understanding and effective implementation of new processes and procedures

* Communicates with the team to promote an understanding of the relationship between site actions and results and overall strategic objectives

To Own Our ATS Culture

* Drives day-to-day execution of team-related responsibilities/team priorities using the leadership competencies that support our ATS culture

* Displays behaviors that align with being self-motivated and emotionally intelligent

To Support Our Employees' Learning and Growth

* Manages employee performance and provides development opportunities

* Mentors/coaches employees regarding career planning, training, skills development using ongoing one-on-one communication

To Ensure and Drive our Business Results

* Leads and ensures the Operating System is understood, reinforced, and embedded

* Assists Site Manager in measuring and reporting key maintenance performance indicators including root cause analyses. Delivers on related action items, removes barriers, and addresses issues in order to promote continuous improvement

* Communicates and escalates priorities, issues, and equipment status to the customer as needed, playing a key role in developing and sustaining a positive and profitable relationship with the customer

* Assists Site Manager in managing expenses, such as labor, overtime, and material consumption. Approves any overtime worked by the team.

* Reviews work orders and ensures adherence to work schedules. Identifies and rectifies any gaps.

* Conducts and participates in team meetings as an influential leader.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* Associate's degree or equivalent from a two-year college with a minimum of 3 years of experience in a related field or an equivalent combination of education and experience

* Strong communication skills - verbal and written

* Strong computer skills, including Microsoft applications, web-based applications, and CMMS software

Desirable KSAs:

* Foundational business acumen (understanding contracts and the customer's business, negotiation, billing models, financial experience, relationship building)

* Planner/scheduler experience ideal

Pay Range - $92,324 - $123,100

ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.

ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.