Information Technology For Development Jobs in Oh

Senior Experience Designer

Your future starts here

Imagine being part of a team that helps clients build better relationships with their customers. When you join us, you will help our clients identify and execute experience-led strategies that improve real outcomes. Every day, we collaborate with clients and each other to bring human-centered design and technology expertise, paired with deep industry experience, to deliver measurable business results.

Position Description

At G2O, we believe great experiences are built when design and research work hand in hand. We are looking for a senior practitioner who can lead hands-on product design while also running the research needed to inform decisions and clearly explain the rationale behind them.

As a Senior Experience Designer, you will be embedded with a client team in financial services, to help shape and improve a digital product. You will spend most of your time designing in Figma and moving work toward delivery, typically around a 70/30 split of design to research depending on the phase of the work. You bring a service design mindset: you step back to understand the end-to-end journey, then dive into the details of individual touchpoints and features.

On the research side, you will take a hybrid ownership role. You will define learning objectives, select methods, create discussion guides, facilitate sessions, and synthesize findings. Recruitment and logistics may be supported by the client or engagement team when available, but you are comfortable owning the work when you need to.

You will partner closely with client stakeholders and collaborate with the client’s technical vendors to ensure what you design is feasible, aligned, and rooted in real user needs. You will often present alongside teammates (product, technology, or other design partners) and you are also capable of defending decisions on your own when required.

Day to Day Key Responsibilities Include:

Design

You will own product design work from concept through delivery. This includes mapping flows, designing component-level screens, and building interactive prototypes in Figma. You will explore multiple directions, make clear tradeoffs, and keep the quality bar high for anything that reaches the client.

You will work within an existing design system and contribute improvements when gaps appear, such as proposing patterns, refining components, and documenting usage guidance so the work can scale.

You will collaborate with the client’s technical vendors to ensure design intent is understood and carried through into implementation.

Research & Insight

You will plan and conduct the research needed to move design forward with confidence. You will scope learning objectives with stakeholders, choose appropriate methods, and facilitate sessions ranging from 1:1 interviews to remote unmoderated studies.

You will connect insights across multiple sources to make sense of what is happening and decide what to focus on next. You will translate findings into clear implications for design, prioritization, and product direction.

You will think beyond single touchpoints when needed by mapping journeys, spotting gaps across channels, and identifying where improvements can drive the most value. Most of the work will lean closer to feature-level and workflow design, with the ability to zoom out to cross-channel journeys when the problem demands it.

Client Partnership

You will build strong, trusting relationships with client stakeholders and contribute as part of a larger engagement team. You will participate in presentations and working sessions, clearly articulating the rationale behind your recommendations and tying decisions back to customer needs and business goals.

You will be comfortable navigating complex dynamics in regulated environments and communicating with clarity, empathy, and confidence. When needed, you can present directly to senior stakeholders and defend decisions independently.

Practice Contribution

You will contribute to the ongoing evolution of G2O’s Experience practice. You will share what you are learning from client work, help refine how we do things, and bring fresh perspectives on tools, techniques, and trends that strengthen our craft.

The Ideal Candidate:

You are a designer first, and you do not wait for someone else to do the research. You can plan it, facilitate it, and synthesize it, then use what you learn to make stronger design decisions. You are comfortable presenting to stakeholders and you can also do the quieter work of listening closely in a user interview.

You think in journeys and systems. You know how to step back to understand what people need across a broader experience, then dive in to nail the details of flows, screens, and interactions.

You are passionate about helping companies reduce customer pain points and you can tell a clear story that helps others act. You are skilled at translating client language into customer language and focusing teams on what matters.

You are not interested in technology for technology’s sake. You care about solving human problems through thoughtful product design, and you are comfortable working alongside technical vendors and translating between design intent and what is feasible.

You like seeing projects through. You bring structure to ambiguity, you follow through on commitments, and you raise the bar for quality and clarity.

Qualifications

7+ years of experience in product, UX, or experience design, preferably with a mix of agency and client-side experience

Demonstrated experience doing both design and research, including planning, facilitating, and synthesizing research to inform and defend design decisions

Strong hands-on product design skills in Figma, including component-level design, user flows, and interactive prototyping

Experience working within an existing design system and contributing to its evolution through patterns, components, and documentation

Experience with service design methods such as journey mapping and service blueprinting, with the ability to think across channels and touchpoints when needed

Deep understanding of how design fits within design thinking, lean product, and agile development approaches

Strong presentation and storytelling skills, with the ability to articulate the rationale behind work in a way that builds trust with clients

Experience collaborating with technical vendors or development partners to carry design intent through to implementation

Banking or financial services experience is strongly preferred. Experience in other regulated industries is also valued.

Degree in design, HCI, psychology, or a related field

Occasional travel may be required, though it is unlikely

More about G2O

We’re different than other companies at G2O. We blend research and design, technology, and data expertise to deliver the solutions our clients crave, and we do all of this as one in-house team, from vision to execution. We’re also the largest company of our kind based in Ohio to do this, and have been evolving how we do it for 40 years.

Individually, we bring a wealth of experience from diverse backgrounds, personally and in business. We’re a diverse and passionate team of leaders and experts in technology, data, analytics, design, content, and more. But we are best when we put our minds together. Each person brings something distinct to our team, a unique flavor to their background or experience. That makes for stronger collaboration and elevates outcomes for our clients.

Are you ready to collaborate to greatness with us?

Learn more at /careers

We’re passionate about designing and delivering top-notch digital experiences for our clients — and their customers — and helping them create efficiencies using data and technology. But what’s most important about us is that we have a diverse team of experts all dedicated to getting clients from goals to outcomes — and that’s where you come in.

This is a hybrid position. Will need to work 3 days a week in offices located in Columbus, OH.

As a Project Manager, you’ll be joining our team of talented experts. The right candidate will possess the following experience:

We’re seeking a results-driven Data Project Manager to plan, execute, and deliver data-focused initiatives—ranging from data migrations and analytics to governance. You’ll develop and maintain project plans, schedules, and budgets; lead cross-functional teams; and ensure alignment with our data strategy, governance, and compliance standards.

Key Responsibilities

• Drive data projects from initiation to delivery (data migration, analytics, governance); own plans, timelines, and budgets; deliver crisp stakeholder updates.
• Build trust with stakeholders and lead cross-functional teams; assign tasks and sustain high team morale.
• Anticipate and mitigate risks to data integrity, security, and compliance; enforce change control to protect scope and quality.
• Align business goals with data solutions; ensure initiatives support data strategy, governance, and compliance.
• Champion PMO methodologies and tailor documentation for data projects; conduct technical and business reviews to ensure top-quality deliverables.

Qualifications

• Proven experience managing IT or data-centric projects.
• Strong understanding of data management, analytics, and governance principles.
• Excellent communication, leadership, and problem-solving skills.
• PMP certification preferred; familiarity with Agile and SDLC methodologies.

More about G2O

We’re different than other companies at G2O. We blend the research and design, technology, and data expertise to deliver the solutions our clients crave — and we do all of this as one in-house team, from vision to execution. We’re also the largest company of our kind based in Ohio to do this — and have been evolving how we do it for 40 years.

Individually, we bring a wealth of experience from diverse backgrounds — personally and in business. We’re a diverse and passionate team of leaders and experts in technology, data,

analytics, design, content, and more. But we think we’re best when we put our minds together. Each person brings something distinct to our team — some unique flavor to their background or their experience. That makes for stronger collaboration — and elevates the outcomes for our clients.

Are you ready to collaborate to greatness with us?

• Learn more at /careers

Summer Internship Program – Multi-Department Opportunities

Surge Staffing is seeking motivated and detail-oriented students for our Summer Internship Program. This program offers hands-on experience across multiple departments, providing interns with the opportunity to gain real-world exposure, develop professional skills, and contribute meaningfully to organizational initiatives.

This is a full-time (Monday - Friday) On-Site position that is for Surge Staffing HQ located in Columbus, Ohio.

Interns will work closely with experienced professionals and may be placed in one of the following areas based on their interests, skills, and business needs:

Accounting

• Assist with financial reporting, reconciliations, and data entry
• Support budgeting and forecasting activities
• Help maintain accurate financial records and documentation
• Participate in process improvement initiatives

Business Administration

• Support daily administrative operations
• Assist with project coordination and cross-department communication
• Prepare reports, presentations, and internal documentation
• Contribute to process improvement and workflow optimization

Data Analytics

• Collect, clean, and analyze data to support business decisions
• Create dashboards, reports, and visualizations
• Identify trends and provide actionable insights
• Assist with database management and data quality initiatives

Information Technology (IT)

• Provide technical support and troubleshooting assistance
• Assist with system updates, software implementations, and testing
• Support cybersecurity and data protection efforts
• Help document IT processes and procedures

Recruiting

• Assist with candidate sourcing and resume screening
• Coordinate interviews and candidate communications
• Support onboarding activities
• Help maintain applicant tracking systems and recruiting metrics

UI/UX Design

• Support user research and usability testing
• Assist in wireframing, prototyping, and design updates
• Collaborate with development and product teams
• Help improve user interfaces and overall user experience

Workers' Compensation / Risk Management

• Assist with claims tracking and documentation
• Support compliance and safety initiatives
• Help analyze incident reports and identify trends
• Contribute to risk mitigation and process improvement efforts

Program Benefits:

• Practical, hands-on experience in a professional environment
• Exposure to cross-functional teams and business operations
• Mentorship from experienced professionals
• Networking and professional development opportunities

Qualifications:

• Currently enrolled in an undergraduate or graduate program
• Strong communication and organizational skills
• Proficiency in Microsoft Office or relevant technical tools
• Eagerness to learn and contribute in a collaborative environment

This internship program is designed to provide meaningful experience, foster professional growth, and help students explore potential career paths across a variety of business functions.

Assistant Project Manager

Columbus, OH

$85,000–$105,000 base salary + bonus + profit sharing + monthly car allowance

A highly respected, Columbus-based general contractor with deep local roots is seeking an Assistant Project Manager to join its growing team. This firm is known for its family-like culture, long employee tenure, and commitment to developing talent from within — offering real mentorship, meaningful responsibility, and a clear path for advancement.

This is a standout opportunity for someone who wants to grow into a Project Manager role while working on high-quality projects and being supported by leadership that truly invests in its people.

Why This Opportunity Stands Out

• 100% company-funded medical insurance — zero cost to the employee
• Monthly car allowance provided
• Strong Columbus company roots with a trusted reputation across Central Ohio
• Family-like, team-first culture — leadership is accessible and collaborative
• Hands-on mentorship from experienced Project Managers and Superintendents
• Exposure to diverse project sectors: commercial, higher education, healthcare, data center / mission-critical, and civic
• Proven growth path — APMs are developed and promoted as the company expands
• Stability of a well-established builder with the energy of a growing organization

What You'll Be Doing

• Support Project Managers in the execution of construction projects from preconstruction through closeout
• Assist with budgeting, cost tracking, forecasting, and change management
• Manage project documentation including RFIs, submittals, contracts, and meeting minutes
• Coordinate with Superintendents, subcontractors, and vendors to support field operations
• Participate in scheduling, procurement, and material tracking
• Attend owner, architect, and internal project meetings
• Learn decision-making and leadership skills through direct exposure to senior team members

What They're Looking For

• 2–5+ years of experience in construction project management or project engineering
• General contractor or construction management background preferred
• Experience supporting commercial or institutional projects
• Strong organizational and communication skills
• Desire for long-term growth into a Project Manager role
• Bachelor's degree in Construction Management, Engineering, or related field preferred (not always required)

Compensation & Benefits

• $85,000–$105,000 base salary, depending on experience
• Annual bonus and profit sharing
• 100% company-paid medical insurance (no employee premium cost)
• Monthly car allowance
• Dental and vision coverage options available
• 401(k) with company contribution
• PTO and paid holidays
• Long-term training, mentorship, and leadership development

The Culture & Long-Term Vision

• This is a company that builds more than projects — it builds careers. Team members are supported, challenged, and developed with the goal of long-term success. If you're looking for a place where people know your name, leadership is invested in your growth, and you're part of a tight-knit team, this is an opportunity worth exploring.

The opportunity

Delaware North Sportservice is hiring for seasonal Commissary Leads to join our team at Progressive Field in Cleveland, Ohio. As a Commissary Lead, you will assist management in carrying out daily operations within the warehouse and ensuring the success of the team. If you are looking for a fast-paced role offering opportunity, and potential to learn where your efforts are rewarded, apply now.

Pay

$13.50 - $15.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Leads commissary team, including assigning duties, training, coaching, and counseling, and reporting any associate issues to the manager
• Ensures proper stock and location of products
• Maintains daily awareness of product needs; determines quantities required to adequately stock inventory
• Manages inventory control, including receiving shipments, disposing of outdated material, and cycle counting
• Maintains safety, security, and cleanliness of storage areas, passageways, elevators, and work areas
• Ensures the proper closing of the assigned area

More about you

• Must be at least 21 years old
• At least 1 year of warehouse, food and beverage commissary, or related experience is required
• Previous experience with Excel or similar database management computer systems required
• Strong management skills; ability to delegate and coach others
• Basic math skills

Physical requirements

• Ability to lift and move up to 50 lbs
• Ability to pull heavy carts of stock throughout the facility
• Ability to work in all weather conditions

Shift details

Days
Evenings
Holidays
Weekends
Events
OT as needed

Who we are

Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

There's never been a better time to join Stratus! As the market leader in brand implementation and maintenance, we transform how national brands connect with their customers. From exterior signage & interior branding to site refresh & remodel, from energy & lighting to repair & maintenance solutions, we deliver ideal solutions to meet all our client's branding needs.

From our locations across the country, to our corporate headquarters in Mentor, Ohio, every employee is a stakeholder in Stratus' success. This environment offers endless career opportunities for individuals with a commitment to customer service, focus on execution and bias for action.

Job Summary: Reporting directly to the Vice President, Exterior Signage, the Project Manager leads complex, high‐visibility signage programs from initiation through completion, serving as the primary strategic interface with customers, internal teams, and external partners. This role is accountable for ensuring delivery of multi‐site signage projects that meet scope, schedule, quality, and budget expectations while maintaining exceptional client experience.

The Project Manager influences cross‐functional stakeholders without direct authority, drives operational alignment, and proactively identifies risks, solutions, and process improvements. This is a senior‐level individual contributor role requiring advanced judgment, communication, and relationship‐building skills, particularly with executive‐level customers. Ideal Candidate will have previous experience in the Signage Industry

Duties and Responsibilities

• Lead complex, large‐scale, multi‐site exterior signage programs valued at $3M–$10M+ annually, often involving accelerated timelines or heightened client visibility.
• Serve as the primary customer-facing lead, ensuring clarity of expectations, proactive communication, and alignment of project outcomes with strategic objectives.
• Translate customer goals into actionable project plans, ensuring cross‐functional teams (design, permitting, manufacturing, installation, logistics) operate in coordination.
• Develop and manage comprehensive project schedules, scopes, budgets, and risk mitigation plans with minimal oversight.
• Anticipate operational challenges and implement solutions that drive efficiency, reduce cost, and maintain high quality standards.
• Ensure adherence to technical specifications, permitting requirements, safety standards, and installation best practices common to exterior signage projects.
• Influence internal and external partners—including operations, procurement, field services, and third‐party vendors—to maintain momentum and resolve obstacles.
• Provide high‐level updates and strategic insights to the VP of Exterior Signage and customer leadership, ensuring transparency on risks, opportunities, and milestones.
• Facilitate executive business reviews and customer-facing presentations as the program lead.
• Monitor project financial performance, ensuring profitability through scope control, cost management, and accurate forecasting.
• Identify risks early and implement mitigation plans that protect schedule, budget, and customer satisfaction.
• Maintain strict quality control throughout all project phases including design approval, production, shipment, and installation.
• Build long-term, trusted relationships with key customer stakeholders, positioning the organization as a strategic partner.
• Manage escalations calmly and professionally, resolving issues in a manner that reinforces confidence in the team's capabilities.
• Ensure customer acceptance of deliverables and oversee a smooth transition into ongoing maintenance or closeout.
• Lead project post‐mortems and produce insights to prevent future failures and improve delivery efficiencies.
• Mentor junior project managers by providing guidance, best practices, and support without formal direct reports.
• Contribute to departmental process standardization and continuous improvement initiatives.
• Perform other responsibilities as assigned by the Vice President, Exterior Signage.

Qualifications

• Bachelor's degree in Business, Project Management, Construction Management, or related field (or equivalent experience).
• PMP (Project Management Professional) strongly preferred; CAPM acceptable with significant senior-level experience.
• Demonstrated experience leading multiple complex projects simultaneously.
• Industry knowledge of exterior signage manufacturing, permitting, and installation processes preferred.
• 7+ years project management experience, preferably in exterior signage, construction, or multi-site deployments.
• Proven track record managing large-scale or national programs with complex execution requirements.
• Exceptional communication skills, with the ability to present confidently to customer executives and internal senior leadership.
• Strong understanding of formal project management frameworks with the ability to adapt them to real‐world environments.
• Ability to make strategic decisions with incomplete information in fast‐moving environments.

Travel Requirements

This position is required to travel as an essential function of this role due to the need for in-person interaction with customers, field partners, and/or business stakeholders. Travel may include local, regional, or national destinations and may be conducted via automobile, air, or other modes of transportation. All travel must be pre-approved in accordance with company policy and conducted in compliance with applicable safety and expense guidelines.

Why Work With Us

• Supportive & Friendly Culture
• Manage national accounts for Fortune 500 companies
• Medical, Dental, Vision coverage options
• Flexible Spending & Health Savings Accounts
• Company paid Life Insurance
• 401k with Employer Contribution
• Company paid Short/Long Term Disability
• Generous Paid Time Off program + Holidays
• Career Growth Opportunities and Career Mapping
• Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program, Identity Theft Protection, Critical Illness Plans, Commuter Benefits and various employee discount offerings from our Vendors

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Principal Account Executive – Data Center Team

Location: Remote (Looking for people near or around Columbus, OH to be available for in-person meetings)

Position Profile

Impellam Group is a connected family of global workforce and STEM talent solutions providers, delivering mission‑critical skillsets across IT, Engineering, Life Sciences, and Professional Services. As one of the world’s largest STEM‑focused talent organizations, Impellam helps clients maximize ROI across $4.6B in workforce spend and nearly 80 countries of coverage, supported by deep communities of technical specialists.

Within this ecosystem, the Senior Account Executive will join one of our top‑performing Data Center teams—an established, high‑growth group known for strong delivery, long‑term enterprise partnerships, and a library of proven client success stories. This role is ideal for someone who excels in high‑impact enterprise selling, and thrives in a consultative partnership environment.

Position Objective

• Expand and grow Impellam’s Data Center client footprint within the Ohio, and broader North American market, through strategic, relationship‑driven enterprise sales.
• Leverage existing success stories from major enterprise accounts to build credibility and open new doors.
• Serve as a trusted advisor to clients navigating large‑scale infrastructure projects, Data Center lifecycle hiring needs, and technical workforce challenges.
• Partner closely with recruiting and delivery teams to ensure flawless execution and client satisfaction.

Key Responsibilities

Strategic Growth & Business Development

• Penetrate new Data Center business units and expand relationships across technical, engineering, and operational groups.
• Leverage Impellam’s proven case studies and enterprise wins to drive new opportunities and strengthen client trust.
• Develop tailored workforce solutions across contractor, project‑based, and scalable STEM hiring models.
• Build and manage a healthy pipeline of Data Center projects and technical staffing opportunities.

Client Relationship Management

• Maintain regular in‑person and remote engagement with Columbus‑based clients, including site visits, performance reviews, and workforce planning sessions.
• Act as a strategic partner, advising on labor market trends, evolving project timelines, and talent strategies.
• Coordinate multi‑stakeholder relationships across enterprise accounts, ensuring alignment and consistency in service delivery.

Partnership With Recruiting & Delivery Teams

• Collaborate with specialized technical recruiters to ensure high‑quality candidate delivery.
• Translate client requirements into actionable recruiting strategies and forecasting.
• Participate in intake discussions, technical requirement scoping, and candidate evaluation processes.
• Ensure seamless communication and execution across the full sales‑to‑delivery cycle, reflecting expectations seen in other Impellam roles.

Sales Operations & Performance

• Accurately manage pipeline data, forecasting, and CRM documentation.
• Align activity and results with Impellam’s sales frameworks and best practices seen in other Account Executive roles.
• Track and report on KPIs aligned to revenue growth, client satisfaction, and new business penetration.

Work Experience & Qualifications

Required Experience

• Experience growing enterprise accounts and driving new business within complex organizations.
• Strong understanding of technical staffing, engineering roles, or STEM‑related workforce needs.
• Proven ability to create trust‑based client relationships and conduct influential conversations with senior stakeholders.

Preferred Attributes

• Ability to operate independently, manage competing priorities, and drive long‑term revenue outcomes.
• Strong collaboration skills and comfort working with recruiting/delivery teams.
• A consultative, solutions‑oriented sales approach with attention to detail and long‑term client growth.

Description:

Are you searching for an opportunity to make a real impact, experience professional growth, and become a respected member of one of the 200 Healthiest Credit Unions in the nation?

Cardinal Credit Union was selected by The Cleveland Plain Dealer as a Top Work Places and one of the Best Workplaces in Ohio.

Here at Cardinal, we believe in creating a strong culture that encourages and supports teamwork, integrity, mutual respect, and accountability, our core values. Our goal is to provide an inclusive, collaborative, and engaging workplace where staff is challenged to do their best. Cardinal strives to create a culture supporting ideas and innovation and offers various opportunities for both personal growth and professional development.

Role:

• This is a Float Loan Officer position; you will float to our local branches on an as needed basis.
• Our Loan Officers assist members and potential members with their Credit Union needs.
• Provide account information by phone or in person, as well as information on the full range of credit union products and services.
• Open accounts for members, interview, and professionally handle the members daily needs.
• Responsible for interviewing and evaluating applicants for routine loans and processing loan applications.
• Gather background information and analyze loan applicants credit history.
• Provide a variety of transaction services to members including loan processing, closing, and disbursal.
• Meeting minimum performance standards regarding referrals, sales, production, and quality control.

Cardinal Credit Union is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment.

We are a non-smoking work environment.

PM22

Requirements:

Experience: Six months to two years of similar or related experience.

Education: College degree preferred

Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills: Working knowledge of principles and processes for providing member and personal services. Actively looks for ways to help people. Communicates information and ideas in speaking so others will understand. Working knowledge of related computer systems and applications.

PI0e6ef518fd4f-31181-39927405

Required

Preferred

Job Industries

• Other

Our Columbus, Ohio client has an opening for a Content Operations Support contractor who is responsible for providing general support by performing necessary clerical and technical tasks. Receives primary directions from managers, supervisors, or other lead positions. May interact with internal customers and organizational staff of all levels.

• Candidates must be willing to be onsite and they will be eligible to participate in the hybrid schedule.
• 12+ month contract role

Qualifications:

• High school graduate or equivalent. Some college level courses are a plus.
• Strong attention to detail and problem-solving skills.
• Ability to manage time effectively and prioritize responsibilities.
• Ability to work independently to perform routine assignments.
• Demonstrated ability to work with computers. Proficient with video conferencing, instant messaging, email, calendar scheduling, word processing, spreadsheets, and document sharing software.
• Demonstrated excellent communication skills.
• Aptitude and interest for learning and using various web-based and/or proprietary computer applications.

Key Responsibilities:

• Responsibilities include general business/office procedures, electronic input and editing, as well as researching, analyzing, and determining the appropriate information for all document types.
• Responsible for ensuring all data and information output of Content Operations is in computer-readable form.
• Ensures all data for users is consistent, accurate, and published within the currency and quality standards established by the client. The Management team will provide task lists for specific job functions. Although the tasks are separate, cross training may occur.
• Performs daily production check-ins, scanning, claiming gap issues, wanding, initial data entry, pagination, repair, matching, sorting, resolve diagnostic warnings and errors, dispatching for content documents and source document packages.
• Corrects diagnostic errors and warnings.
• Performs initial bib/abstract data entry for documents.
• Investigates and corrects errors. Perform audits of documents or processes as needed.
• Monitors and prioritizes production work in process in the Primary Literature Preparation group to ensure that production currency and schedules are met.
• Monitors publishers and vendor web sites for gaps, electronic publisher and URL documents and publications needed for our database building.
• Assists and collaborates with other content acquisition operations that impact production and client database building.

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements:

• High School Diploma or GED

Preferred:

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location: On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days' vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Key Word Tags

Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

Target base salary range is $15.00-$19.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.