Information Technology For Development Jobs in Miami

Role Profile: Associate or Deputy General Counsel – U.S. Retail Brokerage Operations

Location: Hybrid in New York City or Miami; will consider remote for the right candidate

Who Are We?

Howden is a collective—a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance, united by a shared passion and no-limits mindset.

Our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group, and they are everything that makes us unique: our inclusive culture, the quality service we offer our clients, and our continued growth all stem from our people-first approach.

Why Work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, while building successful and fulfilling careers at the same time. People join Howden for many different reasons, but they stay for the same one: our culture. Whatever your priorities—work/life balance, career progression, sustainability, volunteering—you'll find like-minded people driving change at Howden.

Role Overview

We are seeking an Associate or Deputy General Counsel to serve as a trusted second-in-command to the General Counsel supporting our U.S. retail insurance brokerage operations. This is an exceptional opportunity to help shape a high-growth business, working closely with senior leadership in a dynamic, entrepreneurial environment. The Associate/Deputy General Counsel will take on significant day-to-day responsibilities and partner with the General Counsel to build a high-impact legal presence within the U.S. operations. This role requires a highly capable legal professional who can operate independently, step in for the General Counsel when required, and collaborate cross-functionally with global teams in M&A, Finance, and Litigation through our matrix structure.

Key Responsibilities

Strategic Legal Partnership. The Associate/Deputy General Counsel will support the General Counsel in serving as a legal advisor to the U.S. retail insurance brokerage business, covering both specialty and retail insurance broking lines. This individual will act as a trusted advisor to the U.S. leadership team, contributing to business strategy, governance, and operational planning. The Associate/Deputy General Counsel will participate in executive-level discussions as appropriate, providing legal insight on commercial, regulatory, risk mitigation and structural matters.

Legal Operations & Governance. The Associate/Deputy General Counsel will assist in developing and implementing legal policies, procedures, and frameworks tailored to high-growth business model. This is a unique opportunity to create the practices, procedures and guardrails that will form the foundation for a newly stood up US insurance brokerage enterprise. This role will support U.S. governance structures and help ensure alignment with global standards. The individual will advise on regulatory, brokerage, licensing, and compliance across multiple states and lines of business.

Regulatory & Compliance Expertise. The Associate/Deputy General Counsel will help ensure compliance with federal, state, and local laws, as well as industry-specific regulations. This includes providing expertise in NAIC guidelines, state Departments of Insurance (DOIs), and relevant federal regulatory bodies. The individual will monitor evolving regulatory landscapes and proactively manage legal risk.

Litigation & Risk Management. The Associate/Deputy General Counsel will assist in managing U.S.-based litigation and disputes, coordinating with external counsel as needed. This individual will identify legal risks and develop mitigation strategies in partnership with business leaders. Deep understanding of operational risk of a US licensed insurance broker are required as this role will partner closely with the Chief Risk Officer, Chief Data Privacy Officer, and IT for the US business to build compliant systems that allow for fast, disciplined growth while remaining compliant with a complex web of legal and regulatory operational mandates.

Team Collaboration & Development. The Associate/Deputy General Counsel will work closely with the General Counsel to help build and mentor the U.S. legal team over time. This role will collaborate with existing legal colleagues in the region and leverage the broader Howden Group legal function.

Qualifications & Experience

The ideal candidate will hold a Juris Doctor (JD) from an accredited U.S. law school and an active license to practice law in at least one U.S. jurisdiction. The candidate should have a minimum of 10 years of post-qualification experience (PQE), with meaningful in-house counsel experience preferred. A strong background in U.S. insurance, commercial, and regulatory law is required with strong preference for those with experience from the broking or intermediary side. The candidate should possess deep knowledge of the insurance retail insurance brokerage landscape, especially regulatory frameworks for specialty and broking. Experience in private equity-backed businesses or similarly dynamic, fast-paced environments is highly valued. Experience working in a multinational or matrixed environment is also desirable.

The candidate should demonstrate strategic and operational leadership, excellent communication and negotiation skills, high integrity and sound judgment, the ability to work independently and collaboratively across time zones, and strong organizational and project management capabilities.

What Do We Offer in Return?

We offer a career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, fundraising for charity, or creating new insurance products that address society's greatest challenges. We know that separate home and work lives don't really exist, so we do our best to support our people in every aspect of their lives.

Compensation and Benefits

The expected base salary range for this role is $275,000 to $325,000, depending on experience and location.

In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including:

• Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
• 401(k) retirement plan
• Flexible Paid Time Off and paid parental leave
• Life and Disability insurance

Reasonable Adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working, where available. If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application—if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

Our Sustainability Promise

We're on a lifelong journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared toward our goal of making a positive impact in the world.

Senior Commercial Services Counsel (In-House)

Location: Miami, FL | Fortune 200 Company

A Fortune 200 company headquartered in Miami is seeking a Senior Commercial Services Counsel to oversee and support complex commercial real estate transactions, with a primary focus on vacant land. This position requires a senior Florida real estate attorney with deep experience in title underwriting, high-liability approvals, escrow, claims, and complex closings. The role serves as a key legal authority, advising internal teams, underwriters, and external clients while managing risk and ensuring regulatory compliance.

Key Responsibilities

• Prepare, review, underwrite, and close commercial (vacant land) transactions
• Provide legal oversight for commercial and multi-unit residential title closings
• Conduct and oversee complex title reviews, identifying and resolving title defects, disputes, claims, and underwriting issues
• Review, approve, and manage high-liability orders within approved limits; consult with senior underwriters for matters exceeding authority
• Advise and meet with clients, outside attorneys, realtors, and buyer/seller parties regarding title, escrow, and closing issues
• Assist title and escrow officers with extraordinary or high-risk closing issues
• Respond to and advise on claims and litigation-related matters
• Interact with the Florida Department of Insurance and other regulatory bodies as needed
• Serve as liaison between underwriters, clients, and internal teams
• Develop, implement, and enforce best practices for title operations and closings
• Train and mentor staff to improve legal knowledge, judgment, and performance
• Participate in marketing and client engagement efforts, including presentations when requested
• Stay current on legal, regulatory, and underwriting developments and communicate updates to staff
• Maintain strict confidentiality
• Refer matters to other Senior Underwriting Counsel when consultation is appropriate
• Perform additional duties as assigned by management

Qualifications

• Juris Doctor (JD) degree
• Active Florida Bar license in good standing
• CLE requirements met
• Extensive experience in:
• Commercial title underwriting
• Commercial real estate transactions
• High-liability approvals
• Claims and litigation
• Strong working knowledge of:
• Florida real estate law
• Florida title insurance laws and regulations
• Proven leadership, mentoring, and team management experience
• Excellent communication, client management, and problem-solving skills
• Ability to exercise independent judgment on high-risk transactions

Why Join Us

• Senior, visible in-house legal role with real authority
• Work on high-profile, complex commercial transactions
• Influence and lead commercial title practices within a large organization
• Mentor and develop legal and operational teams
• Stable corporate environment with normal business hours
• Long-term professional growth in real estate law and title insurance

Embark on a Journey That Makes a Difference.

At Generali Global Assistance (GGA), every day is an opportunity to help people explore the world with confidence. We're not just in the business of protection—we're in the business of adventure and peace of mind. Whether it's a backpacker trekking through the Andes, a family cruising the Mediterranean, or a solo traveler chasing the Northern Lights, we're there to ensure their journey is safe and supported. From assisting with emergency medical claims to guiding customers through trip disruptions or ID theft, your work helps turn travel challenges into stories of resilience.

Set Sail on a Career Path to Success.

Our teams value curiosity and collaboration while priding ourselves on fostering a welcoming and inclusive atmosphere for our employees. Elevate your journey through our internal programs, including:

• Diversity, Equity, and Inclusion (DEI) Committee
• Career pathing and Individual Development Plans
• Internal training and intern opportunities
• Women in Business Mentorship Program
• Employee awards and recognition
• Education and professional development assistance program

Passport to Perks Includes:

• Generous Employer contribution for health, dental, and vision insurance
• Paid Maternity and Paternity Leave
• Scholarship Program for Employee Dependents
• Company match on 401k
• Employee Assistance Program (EAP)
• Company paid short-term and long-term disability insurance
• Company paid life insurance
• Voluntary Pet Insurance
• Voluntary Legal Benefit
• Discounts on travel insurance
• Time off policies including vacation days, sick days, personal days, holidays and volunteer days (VTO)

Your Role on the Expedition:

Leads the day-to-day operations of the GGA Travel Assistance department, delivering seamless, high-quality assistance to travelers when they need it most. Oversees performance management, quality assurance, and knowledge management for a dynamic team of 30+ professionals operating in a fast-paced, customer-centric environment. Partners closely with Medical, Claims, and cross-functional internal and external stakeholders to ensure safe, timely, and compassionate support throughout the traveler journey. This role reports to the Director of Customer Service.

Chart Your Course:

• Lead day-to-day Travel Assistance operations, ensuring timely, high-quality service and positive customer outcomes
• Partner closely with Medical and global Travel/Medical Assistance teams to optimize processes, handoffs, and customer safety
• Oversee operational execution to meet service levels, quality standards, and case resolution targets
• Manage, assign, and prioritize team workloads; monitor performance across all Travel Assistance services
• Drive achievement of KPIs related to quality, customer satisfaction, productivity, timelines, and team performance
• Coach, develop, and engage staff through regular performance reviews, case/call calibrations, and targeted training
• Monitor individual and team performance metrics daily, weekly, and monthly; report on trends and outcomes
• Own performance measurement, reporting, and continuous improvement initiatives for the department
• Support Travel Assistance claims processing as needed
• Build and maintain strong vendor and partner relationships
• Serve as escalation point for sensitive or complex customer and partner issues, escalating to senior leadership when required
• Conduct regular quality assurance reviews on active and closed cases
• Prepare and present monthly operational, quality, and case management reports to senior leadership and clients
• Identify training needs and partner with Ops Development to support onboarding and ongoing skill development
• Conduct annual performance reviews for Supervisors and Assistance Coordinators
• Advise the Director, CSD on staffing, hiring, development, performance, and adherence to company values
• Foster a high-performance, customer-focused culture with a proactive, can-do mindset
• Maintain up-to-date knowledge of policies, procedures, and best practices
• Perform additional duties as assigned

Your Ticket to Success:

Required Qualifications:

• High School Diploma or Equivalent (GED) required.
• Prior knowledge and experience in healthcare, travel insurance and multi-lingual Assistance/Call Center environments.
• Professional and experienced Medical Network Management skills with deep local and cultural knowledge
• Minimum 5 years of prior experience
• Prior experience in ISO or other Quality Assurance Management programs is highly desired
• Excellent verbal and written communication skills and ability to manage and prioritize multiple tasks.
• Excellent interpersonal skills necessary to interact positively with partners, providers and professional staff. Must represent the organization in a professional and knowledgeable manner
• Has strong customer service focus, decision making, planning and organizing skills

Preferred Qualifications:

• Multilingual with excellent English language skills preferred
• Bachelor's Degree in Management and Organizational Development or equivalent work experience

Position Coordinates:

This is a hybrid role based out of our Pembroke Pines, FL office. As a hybrid role, you will be working onsite 2-3 days a week and working from home 2-3 days a week.

Time for Take-off:

While there is some flexibility in the hours, this position will be Monday-Friday during regular business hours (approximately 8:00am-5:00pm). Occasional overtime may be required according to business need.

One team. Every destination.

Generali Global Assistance is proudly part of the Europ Assistance Group and our products utilize a number of corporate and product brands. The brands for our North American team include the following:

• CSA: US travel insurance brand for retail, tour operator, cruise and lodging partners. Learn more here.
• Generali Global Assistance (GGA): The primary Corporate brand in the United States for our travel insurance, travel assistance, identity and cyber protection, and beneficiary companion products. Learn more here.
• GMMI: the industry standard for global medical cost containment and medical risk management solutions. Learn more here.
• Iris, Powered by Generali: identity and digital protection solution. Learn more here.

Explore new horizons – apply today!

Don't meet every single requirement? At Generali Global Assistance, we are dedicated to building a diverse, inclusive and enriching workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

California Residents - Privacy Notice for California Residents Seeking Employment with Generali Global Assistance is available here: Company is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy. Equal employment opportunity is provided to all employees and applicants for employment without regard age, race, color, religion, creed, sex, gender identity, gender expression, transgender status, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, sexual orientation, national origin, ancestry, ethnicity, citizenship, genetic information, marital status, military status, HIV/AIDS status, mental or physical disability, use of a guide or support animal because of blindness, deafness, or physical handicap, or any other legally protected basis under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, classification, placement, promotion, termination, reductions in force, recall, transfer, leaves of absences, compensation, and training. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. All Company employees are responsible for complying with the Company's Equal Opportunity Policy. Every employee is to treat all other employees equally and fairly. Violations of this policy may subject an employee to disciplinary action, up to and including termination of employment.

Senior Account Executive- Miami, FL

About Our Client

Our client is a specialized company focused on high-end commercial and hospitality projects, supplying premium surface materials such as natural stone, porcelain slabs, engineered stone, and other architectural finishes. They work closely with developers, architects, designers, and contractors on luxury hotels, branded residences, mixed-use developments, and large-scale commercial projects across the U.S., the Caribbean, and Latin America. Their positioning is firmly oriented toward the luxury segment and high-volume, technically demanding projects.

Position Overview

Our client is seeking a Senior Account Executive with a strong commercial profile, focused on Hospitality and high-end commercial developments. This role is both strategic and hands-on, combining business development, client management, and project follow-up.

Key Responsibilities

• Develop and manage relationships with developers, hotel groups, architects, designers, and general contractors.
• Proactively generate new business opportunities within the hospitality and luxury commercial sector.
• Manage the full sales cycle, from lead generation and specification to negotiation and project execution support.
• Represent our client at industry events, trade shows, and client meetings (including Coverings and similar exhibitions).
• Coordinate closely with internal teams including project management, logistics, and operations.
• Maintain a strong presence at the Wynwood showroom for client meetings, presentations, and material selections.

Required Experience & Background

• Proven experience as an Account Executive or Sales Manager within natural stone, porcelain slabs, architectural surfaces, building materials, or related industries.
• Strong exposure to hospitality projects, luxury developments, or large-volume commercial projects.
• Experience with companies that attend Coverings or operate within the premium architectural materials space is highly valued.
• Solid understanding of specification-driven sales and long project cycles.

Profile & Skills

• Highly proactive, entrepreneurial, and hands-on.
• Strong negotiation and communication skills.
• Comfortable working autonomously while maintaining accountability for results.
• Ability to manage multiple projects simultaneously.
• Willingness and availability to travel frequently (domestic and international).
• Fluent in English required; Spanish is a strong plus.

What Our Client Offers

• Competitive compensation package (base salary + performance-based incentives).
• Opportunity to work on high-profile, luxury hospitality projects.
• Strong growth potential within a dynamic and expanding organization.
• Access to a premium showroom environment in Wynwood with international exposure.

Who We Are:

Alora Pharmaceuticals is a leading specialty pharmaceutical company focused on specialty segments of the U.S. It is a fully integrated company with internal resources dedicated to the development, manufacturing, and promotion of its products. We have developed strong brand and generic franchises in many specialty markets and are developing a sales team focused on our endocrine sales portfolio. We believe that our proven product development and customer focused marketing and sales efforts will distinguish Alora Pharmaceuticals in our respective therapeutic categories.

When you're searching for an employer that will help you thrive, the best resource you have to gauge employer performance is the opinion of its team. Alora Pharmaceuticals is proud to announce we've been recognized as the small pharma winner of MedReps' Best Places to Work 3 consecutive years!!! When you're an Alora Pharmaceuticals employee, you benefit from the positive corporate culture and strong leadership that earned us this honor.

The Position:

We are seeking aggressive, results-oriented individuals who will be able to drive branded prescription sales within a defined territory. Excellent base salary and benefits with strong incentive potential which is linked directly to your ability to increase business within your assigned territory.

The Specialty Pharmaceutical Sales Representative will promote our branded products as well as additional brands. The primary call point will be Endocrinology, Primary Care and Women's Health. We are expecting to launch a number of new products year over year and beyond to further distinguish ourselves as the market leader in specialty care.

Position Responsibilities Include, But Are Not Limited To:

• Calling on assigned territory healthcare providers and informing those healthcare providers about the features and benefits of our products, explaining the characteristics, uses, dosages, value add programs for our HCP's and their patients as well as the ability to effectively communicate other relevant educational information as directed by management in order to grow market share
• Consistently develop a partnership selling style that includes an ability to use all available promotional literature and selling tools (excel based reports, market share & usage reports, etc,) during sales calls as assigned.
• Educate, develop, and maintain strong relationships with assigned territory healthcare providers and their staff, to further the progress of the company business
• Continuously improve selling skills, product and competitor product knowledge by completing required training courses, working with your managers, and reviewing available information provided by the product management team and/or Acella Pharmaceuticals medical affairs team.

Basic Requirements:

• Candidate must have minimum of Bachelor's Degree (B.S., B.A., or B.S.N.) from a four year accredited college or university.
• A minimum of 2+ years of outside B2B sales experience
• Must be authorized to be employed in the United States and must have a valid driver's license issued in one of the 50 States with a clean driving record
• Ability to travel as necessary
• Strong organization skills and excellent oral presentation and communication skills also required
• Other Requirements: Preference will also be given to candidates with documented sales awards and achievements and candidates living within 20 miles of the posted geography.

Benefits:

• Competitive base salary + uncapped incentive compensation
• Full benefits package including medical, dental, vision and disability coverage
• 401(k) with company match
• Maternity, paternity and adoption leave
• PTO, company holidays, floating holidays, sick leave (prorated), and a VTO day.
• Company vehicle, cell phone allowance and company credit card

Alora Pharmaceuticals realizes that our success as an organization is dependent upon our people. We seek aggressive, success oriented and flexible sales representatives. If you are motivated by competitive incentive compensation and career advancement measured by proven successes. If you are interested in the position, please send your resume along with current and desired salary expectations.

Calling All B2B SALES Entrepreneurs!

Talus Pay is an end-to-end payments solution provider on a mission to change the payments economy! Our solutions approach centers around our company values:

• Forge Trust
• Customer First
• Innovate to Win
• Succeed Together
• Foster Simplicity
• Embrace Inclusion

Be an entrepreneur:

As a Solution Consultant at Talus Pay, you get to set appointments and interact with businesses of all sizes, across all industries and offer them something that will save them money and make their business more efficient. You will also have the opportunity to sell outside your market. In your role, you will be developing and selling new business through business walks, networking, and referral programs.

· Why merchants choose Talus Pay video: · Talus Pay culture video: does a great Solution Consultant do?

We’re looking for energetic, tech-savvy, results-driven sellers for a field-based Solution Consultant position on the short-sales-cycle merchant services sales team. You will be able to offer a super customizable and dependable point of sale system designed to drive business efficiency, take more kinds of payments, help protect business and customer payment transactions, and grow business with our suite of value-added products.

What You Will Do

· Generate your own leads in this business-to-business environment (B2B), which may be complemented by referrals obtained from working relationships you build and develop.

· Retain clients by building relationships and growing portfolios through relationship management and cross consulting.

· Represent the values of embodying the highest ethical standards and treating others with dignity, respect, and genuine concern.

· Able to commit fully to our 12-week program without interruption.

What You Will Need To Have

· Prior experience in a quota driven self-sourcing sales environment for small to medium size clients.

· Experience with cold-calling and self-sourcing leads.

· Experience developing a plan to effectively build your pipeline and generate top line revenue growth.

· Entrepreneurial mind set and Self-Starter is a must.

How our outside Solution Consultant (B2B Sales) are compensated: NO Cap on Earning potential.

• Guarantee base pay!
• Monthly commission income - High residual split
• Bi-weekly new account signing bonuses

What we provide our outside Solution Consultant (B2B Sales):

• 401k with Company Match
• 25x residual vesting buyback
• Complete Benefits Package
• Paid Training (field, virtual and classroom)
• Monthly Performance Incentives
• Mileage Reimbursement
• Company issued Tools
• Trips/Recognition Programs

Are you an entrepreneur? Your next step starts now. Apply now and let’s connect.

Check out this video for the Insider scoop about this opportunity: Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk and hear. The employee is frequently required to sit for extended periods of time and tolerate unpredictable work hours. The employee is frequently required to walk; use hands and fingers to feel, handle, or operate objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to focus. In addition, the job requires employees to have the ability to hear and communication to customers and co-workers throughout the day for extended periods.

Mental Requirements:

The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job; work and deadlines may impose pressure on a routine and frequent basis, substantive contacts with people in stressful situations, delicacy and unpredictability of contacts routinely may create significant/constant stress. Talus Payments is an EO Employer – Veterans/Disabled and other protected categories. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. This description reflects managements’ assignment of essential functions. It does not proscribe or restrict the tasks that may be assigned.

The Director of Quality & Regulatory Affairs (DQRA) is responsible for assisting the Chief Quality Officer (CQO) with the execution of the SFDN Quality Management System including continual quality improvement throughout the organization. Directs the development, implementation and monitoring of quality systems and regulatory compliance related to internal standards, industry standards, state, local and federal regulations, departmental and organizational goals and processes. Assist with the overall direction for consistency and training for those managed. The Director serves as an advocate and resource for quality programs and provides interpretations of regulations and standards for consideration in the formulation of business strategies related to organ, tissue, and ocular recovery as well as administrative operations.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

• Directs, manages, and provides oversight for all activities related to the Quality Management System (QMS) and performance improvement.

o Develops and maintains a quality plan to ensure the best service possible. Oversees the implementation of the SFDN’s QMS. At a minimum, activities will include and are not limited to Licensing, Performance Improvement, Customer Complaint, Planned Deviation, Corrective Action/Preventive Action, Auditing, Document Control, Chart QA, Validation, and Death Record Review Systems.

o Promotes quality assurance with the expectation of accurate donor medical records and data elements, and validation of all performance data.

o Implements, monitors and reviews systems and programs instituted to provide consistent adherence to policies related to organ, tissue and ocular recovery, laboratory, and administrative operations.

o Responsible for the administration of the electronic quality management system platform.

• Ensures organizational compliance with regulatory standards including AHCA, AOPO, OPTN/HRSA, CDC, and CMS. Ensures all regulatory and governmental licenses are kept current.

a. Monitors and analyzes information release and activity pertaining to federal, state, and industry standards as it relates to regulatory compliance and organizational operations.

b. Ensures policies and procedures reflect regulations and standards and collaboratively leads the revision of policies and procedures, as needed to reflect any applicable regulatory changes.

• Will be listed as the Patient Safety Contact with OPTN/HRSA as well as serve as the Patient Safety Officer.

a. The Patient Safety Officer will be responsible for monitoring and investigating patient safety events in real time, serving as the first point of contact for families, hospital partners, and HRSA; documenting and reporting incidents and adverse events to OPTN.

• Develops, oversees and maintains a quality plan that aligns to the SFDN Quality Manual and Quality Excellence Program (QEP) in order to advance the SFDN mission and core purpose.

• Deploys and maintains an effective QMS to foster a culture of continuous improvement through data analysis in collaboration with all SFDN departments.

a. Promotes use of the organization’s quality improvement process by evaluating, improving, improving workflow, and maximizing process efficiencies.

• Assists in the development and analysis of all statistical performance measurements of organ, tissue, and administrative operations, and quality and regulatory compliance throughout the organization. Conducts ongoing monitoring and data analysis, trending and reporting of the quality management systems including but not limited to occurrences (non-conformances), planned deviations, customer complaints, sentinel events, and adverse reactions and outcomes. Identify opportunities for improvements.

a. Reports meaningful data related to activity levels, quality measures, and regulatory compliance to SFDN leadership, staff, advisory board members, and various stakeholders.

• Collaborates with other organ, tissue and recovery agencies to keep current on industry best practices and works to deploy the same in the organization.

• Represents SFDN at various meetings and conferences including the Association of Organ Procurement Organization (AOPO). Promotes SFDN and the brand through actively participating and presenting at these conferences.

• Manages the selection, training, development, and performance of assigned staff to retain a motivated, professional workforce for the department.

• Recruits and selects applicants for job vacancies considering the requirements of the job and the skills/abilities of the applicants.

• Establishes and communicates job responsibilities as well as employee performance expectations to assure mutual understanding of desired results.

• Identifies training and/or development opportunities that will assist the employee in achieving enhanced job performance and/or career objectives.

• Constructively coaches and counsels for success to seek optimal employee performance.

• Builds support and alliances between and among departments to promote the organizational core values.

• Conducts performance reviews in alignment with job expectations, as well as reviews salary accordingly.

• Develop and maintain an internal audit program to ensure the application of organization policies and procedures as well as the adherence to applicable regulatory and accrediting regulation and standard requirements in the actions of the organization.

a. Oversees all phases of audits initiated by regulatory agencies and external customer-initiated audits.

b. Liaison for formal resolutions to compliance concerns brought forth by auditors including regulatory bodies.

c. Oversees all phases of the organization’s qualification audits of its vendors.

• Maintains the document control system for the organization

a. Assists in the review, creation, update, and maintenance of all organizational standard operating policies and procedures. Ensures that all policies and procedures are in compliance with applicable local, state, federal, and industry standards and regulations.

b. Utilizes the electronic quality management system platform to maintain the document control system for the organization’s-controlled documents.

c. Ensures all staff receive and adequately complete read acknowledgement training on all relevant controlled documents.

• Manages the non-conformance reporting system to ensure adequate and effective corrective and preventive actions are taken.

• Oversight for positive serology reporting in accordance with local, state, and federal regulations and accrediting standards.

• Oversight for organizational training related to quality tools through internal and external sources.

• Plan and uphold departmental budget through strategic planning in collaboration with Senior Leadership Team to support the goals of the organization.

• As appropriate, develops or assists in development of verification or validation of equipment, processes, and electronic systems.

• Perform other duties as assigned.

• Employees must adhere to and remain in full compliance with South Florida Donor Network’s Motor Vehicle Driving Policy as outlined in the Motor Vehicle Records and Driver Safety policy PC.334.

SKILLS & ABILITIES

Education: Bachelor's Degree in business or healthcare field; Master’s Degree preferred; years of experience may be considered in lieu of education.

Experience: Two to four years related experience in organ/tissue/ocular donation or healthcare related field and in supervision or management of others

Computer Skills: Knowledge of MS office programs

Certificates & Licenses: Six Sigma Black Belt, but not required. ASQ required

Other Requirements: None

Job Title: Database Administrator

Type: Direct Hire

Location: Miami, FL (4 days onsite per week)

Summary

Our client is seeking an Associate Database Administrator to play a critical role in ensuring the optimal performance, availability, and support of enterprise database platforms, primarily MySQL. As a key member of the team, the ideal candidate will be responsible for managing, monitoring, and testing all databases across the enterprise, providing expert Tier III support for SQL databases supporting client-server and web-based applications. This role leverages technical expertise to drive database efficiency, scalability, and reliability while collaborating closely with development teams.

Responsibilities

• Analyze and troubleshoot custom application interactions with all databases, creating and executing queries to remediate integration issues.
• Create databases, configure file locations, transaction logs, indexes, and other database components. Support database migrations in collaboration with developers, ensuring performance and security.
• Assist in system and database modernization initiatives.
• Perform manual and scheduled maintenance procedures for backups, optimization, and indexing. Monitor logs, disk usage, and performance metrics to ensure functionality and accessibility.
• Troubleshoot database-related issues, including networking, connectivity, and performance challenges. Develop methodologies for ongoing performance assessment and identify areas for improvement.
• Support application development teams by performing server administration tasks, including assigning logins and granting access rights.
• Collaborate with developers to troubleshoot application-related issues.
• Utilize built-in SQL and third-party tools to collect and analyze statistical data. Implement optimizations and compare results to baseline performance.
• Document work performed and communicate updates to stakeholders via email and the service management platform.
• Perform other duties as assigned by management.

Requirements

• Advanced understanding of MySQL, MS SQL, or other relational database engines.
• Understanding of non-relational database engines such as MongoDB, REDIS, or Cassandra.
• Proficient in SQL management tools (e.g., MySQL Workbench).
• Understanding of server resources and management.
• Basic understanding of supporting software development throughout the SDLC.
• Familiarity with scripting and automation.
• Ability and willingness to quickly adjust priorities as business needs shift.
• Strong conceptual, analytical, technical, problem-solving, and reasoning skills.

Description

Job Summary

The Sr. Strategic Space Planner is responsible for leading strategic space planning initiatives and facilities assessments, ensuring efficient use of facilities, and supporting organizational growth through proactive decision-making and collaboration. This role involves creating detailed reports, managing occupancy records, coordinating with stakeholders, and overseeing the development of space programs and feasibility studies. The Sr. Strategic Space Planner promotes alignment with organizational goals, sustainability standards, and budget and schedule constraints while maintaining compliance with life-safety regulations and operational efficiency. This role is critical in driving strategic space planning and facilities management initiatives that support organizational growth, operational efficiency, and compliance with regulatory standards.

Job Specific Duties

• Creates detailed planning reports and analyses to support organizational strategic decision-making, providing data, visuals, and graphics that support strategic initiatives.
• Develops and maintains comprehensive records of occupancy decisions and planning schedules to facilitate proactive decision-making and support long-term facility growth and timely project execution.
• Collaborates with teams on site selection and evaluation to enable the strategic placement of facilities.
• Carefully prepares detailed agendas to ensure productive discussions, schedules, and leads routine Space Planning and Space Planning Committee meetings with a focus on collaboration and strategic decision-making. Prepares and distributes, action-item-focused meeting minutes that clearly outline responsibilities, deadlines, and follow-up tasks to drive accountability and progress.
• Regularly reviews and updates space planning policies to align with organizational goals and evolving needs.
• Coordinates space requests and collaborates with key stakeholders to gather input and ensure that space planning aligns with organizational needs and strategic objectives.
• Leads and coordinates, at times with 3rd party consultants, the development of feasibility studies and programming assessments to determine the most effective use of space for leadership approval.
• Leads the development of space programs and conceptual layouts for multiple construction and renovation projects, ensuring alignment with organizational goals and future growth as well as functionality.
• Organizes and coordinates project programming and timely approvals, collaborating with internal stakeholders to define project solutions and ensure alignment with organizational needs.
• Prepares initial capital project budgets during planning phase and before capital approval to meet established program requirements, quality standards, and timelines.
• Manages ongoing communications to relevant parties, facilitating clear understanding of progress, updates, and pending decisions.
• Supports the preparation and evaluation of design Requests for Proposals (RFPs) and Requests for Quotations (RFQs) to ensure program requirements are included.
• Works with consultants, design teams, project managers, and the sustainability team to ensure that sustainability goals, functional efficiency, NCHS space standards, and budget constraints are accounted for during initial stages of designs.
• Leads the coordination of existing facility condition evaluations, including interior and exterior spaces, and the building envelope, to inform long-term capital maintenance and planning.
• Oversees the maintenance and accuracy of as-built drawings, ensuring that life-safety compliance is maintained.
• Oversees the Facilities Management (FM) systems to ensure operational efficiency and that space utilization data is current and accurate.
• Uses Revit or AutoCAD to document and validate existing facility layouts, including personnel space assignments and architectural accuracy.
• Collaborates with department leadership and the Foundation to identify philanthropic opportunities for upcoming projects and provides guidance on potential locations for philanthropy opportunities.
• Supports the professional development of planning teams by mentoring and providing guidance on best practices in facilities and space planning.

Qualifications

Minimum Job Requirements

• Master's Degree in Architecture, Engineering, Interior Design, Construction Management or a related field (OR) 10 years of related work experience
• More than 10 years of experience in project management and/or healthcare planning and design
• 4-7 years of experience in healthcare project management

Knowledge, Skills, and Abilities

• Project Management Professional (PMP) certification is preferred.
• Experience in healthcare planning, design and construction management, and/or space planning preferred.
• Proficient in BlueBeam, AutoCAD and/or Revit preferred.
• Ability to implement NCHS procedures to ensure safety and security.
• Well organized with excellent written and verbal communication abilities, and interpersonal and leadership skills.
• Strong planning, and project management skills with the ability to prioritize multiple competing demands and conflicting goals efficiently to accomplish NCHS objectives and department team goals.
• Experience developing accurate scope of work, budget estimates, and schedules for projects inclusive of small renovations to large complex projects.
• Highly skilled at monitoring and managing all aspects of a turnkey project delivery process including construction contracts and delivery strategies.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and knowledge of scheduling software.
• Able to develop plans, designs, and execute multiple large complex construction & renovation projects to meet program requirements, budget, safety, & time constraints.
• Able to understand design and construction including architectural elements, lighting, electrical, HVAC, construction materials, building systems and construction methodologies.
• Knowledge of building codes, Life Safety codes, ICRA, AHCHA, FGI Guidelines, ADA requirements, and other regulatory AHJ codes requirements.
• Knowledge of healthcare evidence-based design and FF&E.
• Self-motivated, and able to work both independently and collaboratively.
• Able to provide proactive and timely management during all project phases and for all project resources.
• Flexibility and availability to work evenings and weekends as necessary.
• Demonstrated effective problem solving, analytical, and time management skills.

LD&D, a rapidly growing Miami-based real estate development and investment firm, is seeking an Investment Associate to join the team for a Spring or Summer 2026 start date. We are looking for a highly analytical and motivated individual who values teamwork and is eager to contribute to the company's growth. 

The ideal candidate will be capable of analyzing the performance of the firm’s assets, underwriting new investment opportunities that align with the firm's investment theses, and modeling complex deal structures. This role involves reporting directly to the Vice President of Investments and entails close collaboration with the investment team and senior management across all stages of the development/investment cycle. 

Key Responsibilities: 

• Build and maintain financial models for development, acquisition, and asset-level investments, incorporating complex capital structures, promote waterfalls, and return analyses (IRR, MOIC, NPV). 

• Support the sourcing, underwriting, and execution of new investment opportunities across ground-up development and value-add strategies. 

• Coordinate due diligence efforts including review of third-party reports, financial statements, leases, and market studies to ensure smooth and timely closings. 

• Collaborate with development and asset management teams to track business plan execution, update project-level models, and monitor performance versus budget. 

• Assist in capital markets activities, including lender and equity partner outreach, financial deliverables, and preparation of offering memoranda and investor presentations. 

• Prepare internal and external materials, including investment committee memos, pipeline summaries, and quarterly investor updates. 

• Conduct market research and data analysis on rents, sales, construction costs, and macroeconomic trends to inform underwriting assumptions and strategic decisions. 

Qualifications: 

• Bachelor’s degree in finance, economics, or a related field; Master’s degree a plus. 

• 1+ years of experience in real estate, investment banking, private equity, or a related field. 

• Strong analytical and quantitative skills, with proficiency in financial modeling. 

• Excellent communication and presentation skills. 

• Ability to travel and manage a workload, as required by the projects. 

• Ability to work collaboratively in a team environment and independently. 

LD&D offers a competitive salary based on experience and full healthcare benefits.